Page 6 of 6 · complaints 251–298 of 298

2001 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Feb 27, 200350,000 milesWA

THE POWER STEERING STARTED MAKING NOISE WHEN OUR 2001 DODGE GRAND CARAVAN WAS AT ABOUT 50000 MILES. WE TOOK IT TO 2 PLACES AND BOTH SAID IT WAS THE POWER STEERING. WE HAD IT REPLACED BUT IT STILL MAKES NOISE, STILL SHUDDERS WHEN GOING LOW SPEEDS, ETC. WE NOTICED THAT SOMEONE ELSE ON YOUR WEBSITE HAS HAD THE SAME PROBLEM BUT WAS TOLD SINCE IT WAS OUT OF WARRANTY CHRYSLER WOULDN'T FIX IT. WE AGREE THAT THERE IS A SERIOUS DESIGN DEFECT PROBLEM AND CHRYSLER NEEDS TO RECALL AND FIX IT! *JB

Electrical System
Filed Feb 24, 2003AZ

WHEN THE REMOTE OR INTERIOR BUTTON WAS USED TO OPEN THE SLIDING ELECTRIC DOOR, THE DOOR POPPED OPEN INCOMPLETE OR POPPED OPEN AND THEN CLOSED IMMEDIATELY.*JB

Visibility › Windshield Wiper/Washer
Filed Jan 13, 2003CA

THE DAY AFTER PURCHASE, THE WIPER BLADE WAS OFF TRACK ON THE PASSENGER SIDE, WHICH CAUSED A DEEP SCRATCH TO BECOME EMBEDDED IN THE WINDSHIELD. THIS DEFECT WAS REPAIRED. ABOUT A WEEK AGO, THE WIPERS STARTED TO HIT EACH OTHER ABOUT 3/4 OF THE WINDSHIELD, THEY WOULD BIND, GET STUCK AND LIFTED ABOUT 1/4 OF AN INCH. ONCE LOOSE THEY CONTINUED THEIR OPERATION. CONSUMER IS CONCERNED ABOUT THE WIPERS BINDING AGAIN AND THE POTENTIAL OF ANOTHER SCRATCHED WINDSHIELD. *JG *JB

Steering › Hydraulic Power Assist System
Filed Jan 2, 200342,205 milesMA

I HAVE A 2001 DODGE GRAND CARAVAN ES WITH STOCK 17 INCH WHEELS. POWER STEERING GROANS AND VIBRATION IS FELT IN THE STEERING WHEEL AT LOW SPEED. I ORIGINALLY THOUGHT IT REQUIRED NEW BRAKES (DUE TO MILLAGE BEING 42,205) AND BROUGHT VEHICLE INTO A REPAIR SHOP FOR THAT PURPOSE. BRAKES WERE DETERMINED TO NOT NEED SERVICING YET. THEN BROUGHT CAR TO LOCAL DODGE DEALER (WHERE PURCHASED) FOR INVESTIGATION. THE DEALER CHARGED ME $60.00 TO TELL ME THAT IT HAS A TSB (19-001-02) ON THE POWER STEERING AND REFUSES TO COVER COST OF CORRECTION DUE TO CAR BEING 6,000 MILES OUT OF BASIC WARRANTY. I CLAIM THIS IS A DESIGN DEFECT AS DODGE WANTS TO REPLACE POWER STEERING RESERVOIR AND POWER STEERING RETURN LINE AS WELL AS CHANGE THE FLUID NORMALLY IN THE RESERVOIR FROM POWER STEERING TO ATF FLUID!!! I CALLED THE CHRYSLER CONSUMER LINE AND ONLY GOT THEM TO AGREE TO SPLIT THE COST (THEY PAY FOR PARTS AND I PAY FOR LABOR).THEY WERE NOT SYMPATHETIC AT ALL BECAUSE THE CAR WAS OUT OF THE BASIC WARRANTY WINDOW. CONSUMER LINE PERSON WENT ON TO SAY THAT IT WOULD BE MY FAULT IF POWER STEERING FAILED FOR NOT ADDRESSING THE PROBLEM. I CALLED THE DEALER TO DO THE CORRECTIONS AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE AND I WOULD GET A CALL WHEN THEY GET A CONFIRMATION FOR THE PARTS!. I FEEL THAT CHRYLSLER IS NOT ADMITTING TO A DESIGN DEFECT AND FORCING THE CONSUMER TO PAY FOR THEIR PROBLEM WHICH COULD LEAD TO SERIOUS INJURY IF THE POWER STEERING FAILED.

Steering › Rack and Pinion
Filed Nov 15, 2002OH

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE RACK AND PINION SNAP CAUSING THE CONSUMER TO LOSE STEERING CONTROL. DEALER NOTIFIED TS

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 4, 2002IL

THE ENGINE FAN COOLING SYSTEM HAS CREATED A CONSTANT VIBRATION OF THE VEHICLE. THEY ATTEMPTED TO FIX IT WITH BRACKETS, BUT IT CONTINUES TO VIBRATE. I HAVE HAD THIS VEHICLE IN TEN TIMES FOR THIS PROBLEM. THEY BASICALLY SAID THEY KNOW ABOUT THE PROBLEM, BUT HAVE NO OTHER FIXES FOR IT. THE VAN VIBRATES IN PARK, OR WHEN IDLING WITH THE BRAKE ON. IT IS WORSE WHEN THE AIR IS RUNNING. I WENT TO AN ARBITRATOR AND WAS TOLD EVEN THOUGH THE PROBLEM STILL CONTINUES, THEY WOULDN'T REPLACE THE VEHICLE, BECAUSE IT WAS ONLY REPAIRED ONCE! THEY ONLY OFFERED ME AN EXTENDED WARRANTY AT NO COST TO ME. I JUST WANT THE VIBRATION TO STOP. IT IS VERY ANNOYING. AFTER SPENDING ALOT OF MONEY ON THIS VEHICLE, I WOULD LIKE A SMOOTH RIDE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 22, 2002NC

ENGINE DIES AT HIGHWAY SPEED AND STARTS UP AGAIN. ENGINE LIGHT DOES NOT COME ON. ENGINE NEVER CAME ON BECAUSE IT HAD BEEN PREVIOUSLY REMOVED. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 12, 2002IN

WHILE DRIVING AT SPEED VEHICLE WILL STALL, HAVING EVERYTHING SHUTDOWN. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Seats › Mid/Rear Assembly
Filed Jul 30, 2002MI

REAR SEATS TRACKING AND ANCHOR SYSTEM WILL LOCK OR STICK, CAUSING SEATS TO MALFUNCTION. DEALER HAS SERVICED REAR SEATS ON FIVE DIFFERENT OCCASIONS, HOWEVER WAS UNABLE TO REMEDY PROBLEM . TRACK WAS WEARING DOWN, UNABLE TO KEEP SEAT IN TRACK.*AK *YH

Power Train › Automatic Transmission
Filed Jun 9, 2002TX

CAR SOMETIMES ROLLS FORWARD OR BACKWARD WHEN IN GEAR AND RUNNING (IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR). FOR EXAMPLE, OUR DRIVEWAY SLOPES DOWNWARD, AWAY FROM THE STREET AND TOWARD OUR HOUSE, REQUIRING US TO BACK UP THE DRIVEWAY TO REACH THE STREET. WHEN THE CAR IS STARTED AND PUT INTO REVERSE, IT SOMETIMES WILL ROLL FORWARD UNTIL THE BRAKE IS APPLIED. CONVERSELY, WHEN THE CAR IS IN FORWARD GEAR AND IS STOPPED (AT A LIGHT OR STOP SIGN) ON AN INCLINE WITH THE FRONT OF THE CAR BEING HIGHER THAN THE REAR, THE CAR WILL SOMETIMES ROLL BACKWARD UNTIL THE BRAKE IS APPLIED. THE DEALERSHIP HAS TOLD US THAT THIS IS "NORMAL" AND THAT IF THE ENGINE RPM IS NOT AT A CERTAIN LEVEL, GRAVITY WILL PREVAIL OVER THE TRANSMISSION. WHILE THIS SEEMS NORMAL IF THE CAR HAD A STANDARD TRANSMISSION, THIS SEEMS QUITE ABNORMAL SINCE IT HAS AN AUTOMATIC. WHENEVER WE ARE ON AN INCLINE, I MUST KEEP MY FOOT ON THE BRAKE AND REV THE ENGINE PRIOR TO TAKING MY FOOT OF THE BRAKE OR RUN THE RISK THAT THE CAR WILL ROLL FORWARD INTO OUR SWIMMING POOL AT THE END OF THE DRIVEWAY, OR BACKWARD INTO ANOTHER CAR WHILE IN TRAFFICE. IT'S LIKE DRIVING MY OLD VW.*AK

Steering › Linkages › Rod › Relay › Connecting
Filed May 24, 2002OH

WHEN AT 65MPH THE ROD WAS SCRAPPING TIRE AND COULD CAUSE AN ACCIDENT.*AK

Seat Belts › Front › Anchorage
Filed May 13, 2002NV

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seat Belts › Front › Buckle Assembly
Filed Apr 30, 2002IL

ON AT LEAST 5 OCCASIONS, MY THE SEATBELT HOLDING MY CHILD'S CAR SEAT IN THE SECOND ROW CAPTAINS CHAIR HAS COME UNDONE. LUCKILY I CHECK IT BEFORE WE GO ANYWHERE EACH TIME AND HAVE CAUGHT IT. I'M NOT SURE, BUT COULD THIS BE A PROBLEM WITH THE GENERATION 3 SEATBELTS? IF SO, I DO NOT FEEL MY CHILDREN ARE SAFE RIDING IN THESE SEATBELTS AND THEY SHOULD BE FIXED. *AK

Suspension
Filed Apr 12, 2002NY

STEERING WHEEL GRINDS AND SHAKES WHEN MAKING TURNS.CONSUMER HAS CONTACTED DEALER, AND THEY CAN'T DUPLICATED PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Seat Belts › Front › Anchorage
Filed Apr 2, 2002IL

3RD GENERATION SEAT BELT RELEASE WITHOUT WARNING. *AK

Suspension
Filed Mar 28, 2002TX

THE VEHICLE WILL PULL TO THE RIGHT AT ANY SPEED. DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE ON 5 OCCASIONS BUT IS UNABLE TO RECTIFY THE PROBLEM. NLM

Engine and Engine Cooling › Engine
Filed Mar 27, 2002MD

WHEN MAKING A LEFT TURN CONSUMER HEARD A LOUD NOISE ON RIGHT FRONT, DEALER REPLACED A DEFECTIVE ENGINE MOUNT. NLM *YH

Seat Belts › Front › Anchorage
Filed Mar 22, 2002NY

MIDDLE TWO CAPTAIN CHAIRS IN REAR ARE EQUIPPED WITH GEN-3 SEATBELTS. A TEST WAS DONE ON SEATBELTS AND THEY DIDN'T PASS. SEAT BELTS RELEASED ON THEIR OWN. *AK THE CONSUMER SAID THE SEAT BELT HAD NOT FAILED BUT CONCERNED ABOUT THE FAILURE OF SEAT BELTS EQUIPPED WITH GEN-3 BOLTS REPORTED IN TV PROGRAM. *YH

Air Bags › Frontal
Filed Mar 12, 2002WA

WHILE DRIVING AND WITHOUT COLLISION OCCURRING PASSENGER'S SIDE AIRBAG DEPLOYED. CAUSE UNKNOWN. PLEASE GIVE FURTHER DETAILS.*AK

Seat Belts › Front › Buckle Assembly
Filed Mar 9, 2002FL

SEAT BELT CAN BE OPENED TOO EASILY, FOR INSTANCE A CHILDS KNEE BRUSHING AGAINST IT CAN UNLATCH IT. I HAVE FOUND THE CAR SEAT UNLATCHED A FEW TIMES AND THOUGHT IT STRANGE AND THEN SAW ABC INVESTGATION INTO THIS PROBLEM WHICH PROMTPED ME TO WRITE.

Seat Belts › Front › Buckle Assembly
Filed Mar 8, 2002MN

CHILD SEAT CANNOT STAY IN REAR BENCH SEAT BELT DUE TO THE BUCKLE RELEASE BUTTON UNLATCHING. BUTTON APPEARS TO BE HIGH UP, RELEASING TOO EASILY. *JG

Seat Belts › Front › Retractor
Filed Mar 8, 2002TX

VEHICLE EQUIPPED WITH GEN3 SEATBELTS THAT RELEASE WITH VERY LITTLE PRESSURE ON BUTTON. *AK

Air Bags › FrontalCrash
Filed Mar 6, 2002MS

WHILE TRAVELING 40-45 MPH AND AS A RESULT OF FRONT END COLLISION AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK

Air Bags
Filed Jan 20, 2002FL

AIRBAG LIGHT ON AND OFF WITH MOVEMENT OF STEERING WHEEL OR BUMPS IN ROAD. DEALER REPLACED CLOCKSPRING. 200 MILES LATER AIRBAG LIGHT IS BACK ON AND STAYS ON. TAKING TO DEALER TOMORROW TO BE LOOKED AT.*AK

Steering › Steering Wheel/Handle BarCrash
Filed Jan 15, 2002IA

WHILE DRIVING 50 MPH,CONSUMER LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH, DEALER DETERMINED LEFT FRONT AXLE BROKE, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AKCONSUMER STATED, WHILE DRIVING LEFT FRONT STEERING KNUCKLE BROKEN AWAY FROM STRUT MOUNT CAUSING DAMAGE TO LEFT DRIVE AXLE, BRAKE ROTOR, LOWER CONTROL ARM BALL JOINT, ABS WHEEL SPEED SENSOR, WHEEL BERG AND HUB ASSEMBLY, BOTH LEFT SIDE WHEELS AND TIRES AND ALSO, VEHICLE HAS BODY DAMAGE. *YD

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 26, 2001WA

THE TRANSMISSION CATASTROPHICALLY FAILED FOR THE SECOND TIME ON AN EXIT RAMP. FORTUNATELY, MY WIFE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE FRONT BARKE ROTORS ARE WARPED. MY WIFE WAS INFORMED BY DODGE THAT THIS SHIMMY WE WERE FEELING AS WE APPLIED THE BRAKES WAS THE ABS ENGAGING. AFTER TAKING THE VEHICLE TO ANOTHER DODGE DEALERSHIP, WE WERE INFORMED THE PROBLEM IS WARPED FRONT BRAKE ROTORS. IN ADDITION, BECAUSE THE VEHICLE HAS OVER 12000 MILES, WE NOW HAVE TO PAY FOR THE REPAIRS! THE LEATHER SEATING IN THE REAR IS 'DELAMINATING.' (I DON'T KNOW OF A BETTER WAY TO DESCRIBE IT). THE REAR AUTOMATIC HATCH DOES NOT AUTOMATICALLY OPEN. THIS TOO IS A RECURRING PROBLEM.

Electrical SystemFire
Filed Dec 16, 2001MI

AN ELECTRICAL SYSTEM MALFUNCTION UNDER THE HOOD CAUSED THE VEHICLE TO CATCH ON FIRE, THE FIRE INSPECTOR CAME TO THIS CONCLUSION BASED ON A CORE THAT THE FIRE BURNED. *YH

Air Bags
Filed Dec 3, 2001AZ

AIR BAG LIGHT KEEPS COMING ON AND GOING OFF CONSTANTLY. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER COULD NOT FIND ANYTHING WRONG.*AKTHIS VEHICLE HAS BEEN IN FOR SERVICING SEVERAL TIMES FOR ELECTRICAL PROBLEMS, THE REMOTE DOOR OPENER FAILED AND THE PASSENGER SIDE ELECTRIC WINDOW WENT OUT. *JG

Structure › Body › Door
Filed Oct 26, 2001ME

SLIDING POWER DOOR DOES NOT ALWAYS CLOSE. DIFFICULT TO REPEAT AT THE DEALERSHIP. *AK

Fuel System, Gasoline
Filed Oct 3, 2001CT

FUEL SYSTEM PART CRACKED IN TOW CRASH TEST, AN EXPLOSION FIRE COULD RESULT AFTER A COLLISION. THIS SYSTEM NEED TO BE CORRECTED.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 23, 2001NJ

VEHICLE BUCKS, STALLS AND STOPS REGARDLESS OF SPEED OR ROAD CONDITIONS. PROBLEM PARTICULARLY NOTICEABLE WHEN ACCELERATING. ENGINE LIGHT HAS ACTIVATED EACH TIME. VEHICLE IS UNSAFE TO DRIVE; NO WARNING GIVEN BEFORE IT DIES WHILE DRIVING.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 15, 2001CA

CAR JUST STOPPED SUDDENLY WHILE RUNNING. FORTUNATELY WE WERE NOT ON FREEWAY.*AK

Power Train › Axle Assembly
Filed Aug 31, 2001MI

WHEN LEAVING FACTORY REAR AXLE HAD NO NUT. *AK WHEEL FELL OFF, CONSUMER STATES IT DID NOT HAVE THE COTTER PIN, WHICH HOLDS THE WHEEL ASSEMBLY TO THE AXLE, IT LEFT THE FACTORY WITHOUT THE PARTS. *SLC

Structure › Body
Filed Aug 28, 2001AZ

HAVE BEEN ADVISED THAT TWO 2001 MODELS TESTED BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY HAVE SHOWN A CRACK AND / OR WEAKNESS IN THIS FITTING. 2002 MODELS HAVE BEEN MODIFIED AND DO NOT SHOW SIGNS OF WEAKNESS / CRACK. CHRYSLER DOESN'T PLAN TO RECALL AT THIS POINT. WHY NOT??? THIS IS A SERIOUS SAFETY HAZARD. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 17, 2001FL

PLEASE REQUEST THAT MANUFACTURER REPLACE FAULTY FUEL SYSTEM PARTS AS INDICATED BY IIHS CRASH TESTS. DIAMLER-CHRYSLER REPLACED THE PART ON GRAND CARAVANS MANUFACTURED AFTER JULY, 2001 AS WELL AS ON ALL 2002 MODELS. OBVIOUSLY THEY TOOK THE IIHS REPORT SERIOUSLY, HOWEVER DIAMLER-CHRYSLER IS NOT WILLING TO REMEDY THE PROBLEM FOR THOSE OF US WHO PURCHASED THE PRE-JULY 2001 MANUFACTURED GRAND CARAVANS. ARE THEY WAITING FOR SERIOUS INJURY OR DEATH? PLEASE HELP. WHEN I PHONED DIAMLER CHRYSLER THEY INFORMED ME THEY WERE NOT ABLE TO DUPLICATE THE FUEL LEAK IN THEIR OWN TESTS....YET THEY MODIFIED THE GRAND CARAVANS IN THE MIDDLE OF A MODEL YEAR??? WE NEED TO GET THIS MATTER RECTIFIED BEFORE SOMEONE IS INJURED OR WORSE.*AK

Seats
Filed Aug 13, 2001IL

FRONT SEATS (MANUAL, NOT POWER) ARE TOO HIGH AND CLOSE TO DASH PREVENTING PERSONS OF A HEIGHT OF ABOUT 5" 5" FROM SAFELY APPLYING BRAKES - VERY DANGEROUS IN THAT LEGS ARE RESTRICTED BY DASH BOARD - CAUSES YOU TO ADJUST SEAT TO A MORE BACK POSITION WHICH SIMPLY TRADES ONE DANGER FOR ANOTHER. CANNOT ENTER OR EXIT VEHICLE BECAUSE INADEQUATE LEG ROOM BETWEEN SEAT AND DASH AREA. CHRYSLER REFUSES TO ACKNOWLEDGE THIS PROBLEM. IT'S REAL! BE WARNED - APPLIES TO MANUAL SEATS - NOT POWER.

Air Bags
Filed Aug 1, 2001TX

DEALERSHIP INFORMED ME THAT MY CLOCKSPRING WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE CLOCKSPRING WOULD HAVE TO BE ORDERED AND TO RETURN IN ONE WEEK AT THE START OF THE DAY TO HAVE IT INSTALLED. WHEN I RETURNED, I WAS INFORMED THAT IT WAS STILL NOT AVAILABLE A WAS NOW DUE TO IT BEING ON NATIONAL BACKORDER. THE AIRBAG LIGHT GOES OFF AND ON AT VARIOUS TIMES. IT ALWAYS COMES ON AND STAYS ON NOW AT INITIAL START UP. PLUS THE ATTENTION BELL SOUNDS AT THAT SAME TIME. THIS CAN ALSO OCCUR WHEN CHANGING LANES AND MAKING TURNS. ANY MOTION OF THE STEERING WHEEL CAN MAKE THE LIGHT COME ON AND BELL RING AT ANY TIME WHILE VEHICLE IS TURNED ON. THIS OCCURS IN ANY GEAR, AS WELL AS WHILE IT IS IN PARK. OCCASSIONALLY WHEN DRIVING ON A STRAIGHT-A-WAY, THE LIGHT WILL GO OFF. HOWEVER A SIMPLE LANE CHANGE MAKES IT COME ON AGAIN. THIS MALFUNCTION MAKES ME FEAR FOR MY LIFE AS WELL AS FOR OTHERS, WHETHER THEY ARE MY PASSENGERS OR ANOTHER VEHCILES OCCUPANTS. MY GREATEST FEAR IS THAT THE AIRBAG WILL DEPLOY WHILE I AM DRIVING AND CAUSE ME TO HAVE A SERIOUS OR FATAL ACCIDENT. I ALSO FEAR THAT IF I AM INVOLVED IN ANYTYPE OF ACCIDENT THAT THE AIRBAG MAY NOT DEPLOY AT ALL. I STRONGLY FEEL THAT MY SAFETY AS WELL AS OTHERS, IS IN SERIOUS JEAPORDY. HOW CAN I GET THIS PART INTO MY DEALERSHIP AND RESOLVED QUICKLY? I ANXIOUSLY AWAIT YOUR NEEDED REPONSE. THANK YOU!*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 27, 2001FL

I HAVE CONTACTED DAIMLERCHRYSLER REQUESTING A CHANGE TO THE FUEL TANK FITTING TO PREVENT THE FAILURE OF THE FUEL SYSTEM AS WAS INDICATED DURING THE TEST BY THE IIHS. AFTER THIS FITTING WAS DONE THE IIHS SAW NO FUEL SYSTEM LEAKAGE NOR ANY EVIDENCE OF WEAKNESS AROUND THE REDESIGNED PART(NEWS RELEASE 7/17/01). PLEASE HELP ME TO GET THIS RECTIFIED BEFORE THE FAILURE RESULTS IN INJURY OR DEATH. THANK YOU. TONI BICKNELL . *K

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 19, 2001GA

CONSUMER IS CALLING IN REGARD TO FUEL TANK ASSEMBLY FITTING FOR VEHICLE. CONSUMER FEELS THAT THE FITTING SHOULD BE CHANGED. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 19, 2001FL

VEHICLE WAS IN PARK. ROLLED BACKWARD KNOCKING ME (STANDING OUTSIDE ON THE PAVEMENT) DOWN AND ROLLED OVER MY RIGHT LEG AND ARM.. *AK

Visibility › Windshield Wiper/Washer
Filed Jul 2, 2001OR

WHILE DRIVING WINDSHIELD WIPERS STOPPED WORKING. WINDSHIELD WIPERS PAUSED IN MIDDLE OF WINDSHIELD. AS CONSUMER TURNED WINDSHIELD WIPERS ON AND OFF, THEY STARTED WORKING AGAIN. *AK CONSUMER STATES WIPERS STOPPED AGAIN ON THE SAME DAY, HOWEVER THIS HAS NOT HAPPENED AT ALLW ITHIN THE PAST TWO WEEKS. *SLC

Fuel System, Gasoline
Filed May 29, 2001CA

FUEL LEAK WAS CAUSING LOSS OF POWER. VEHICLE HAS BEEN TOWED TO DEALERSHIP.*AK

Seat Belts › Front › Anchorage1 injured
Filed Apr 18, 2001VA

ANCHORS THAT ARE IN TRUCK STICK UP TO WHEN RECLINING. 2 BACK SEATS, SOMEONE COULD BE STUCK IN REAR.*AK CONSUMER'S 14 YEAR OLD SON HAS BEEN POKED TWICE WHILE RECLINING SEAT, CONSUMER IS REQUESTING TO HAVE THE ANCHORS REMOVED BECAUSE HE DOES NOT HAVE ANY SMALL CHILDREN. *SLC

Power Train › Automatic Transmission
Filed Mar 23, 2001NY

CONSUMER WAS TRAVELING AT APPROXIMATELY 40 TO 45 MPH WHEN TRANSMISSION SLIPPED AND CAUSED VEHICLE TO LOSE POWER. DEALERSHIP HAS NOT SEEN VEHICLE. ENGINE CHECK LIGHT HAS REMAINED ON. *AK DEALER STATED THAT SEALS AND PISTON FAILED, CONSUMER STATED THERE WAS A BANGING NOISE WHEN DOWNSHIFTING, DEALER STATED THIS WAS NORMAL OPERATION. WHILE DRIVING, STEERING WOULD SHAKE, DEALER STATED WHEELS WERE OUT OF BALANCE. CONSUMER STATED THERE WAS A RATTLE IN THE DASH. CONSUMER STATED PASSENGER FRONT WEATHERSTRIP WAS NOT TIGHT ENOUGH AND HAD A SMALL WATER LEAK, SIDE MOULDING AROUND DOOR IS MISHAPEN, DEALER REPLACED. *SLC

Seats
Filed Feb 21, 2001MS

THE FRONT SEATS ARE TOO HIGH MAKING IT HARD FOR A WOMAN WHO'S HEIGHT IS 5'3"-5'5" TO REACH THE BRAKE/GAS PEDALS WITHOUT SEAT PULLED ALL THE WAY FORWARD THEREFORE NOT LEAVING ENOUGH ROOM BETWEEN CONSUMER AND AIR BAG. NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 24, 2001VA

A FRONTAL OFFSET CRASH TEST WAS PERFORMED, WHEN THE VEHICLE WAS ROTATED 90 DEGREES ONTO ITS SIDE DURING THE ROUTINE POST-CRASH INVESTIGATION OF THE UNDERBODY A STODDARD FLUID LEAK WAS OBSERVED NEAR THE FUEL TANK, THE LEAK CONTINUED FOR 36 MIN UNTIL THE VEHICLE WAS RETURNED TO ITS NORMAL POSITION, INSPECTION OF THE TANK SHOWED THAT THE LEAK ORIGINATED FROM THE TOP RIGHT SIDE OF THE FUEL TANK WHERE THE SENDER UNIT MAKES A SEAL WITH THE TANK HOUSING. NLM

Visibility › Windshield
Filed Dec 29, 2000IL

WINDSHIELD HAS A GLARE FROM THE DASH SHOWING DIRECTLY IN YOUR LINE OF SIGHT WHICH MAKES IT DIFFICULT TO SEE OBJECT WHICH ARE BEHIND THE GLARE. THIS IS A REAL PROBLEM THE BRIGHTER THE SUN SHINES THE DARKER THE GLARE. IT ACTUALLY LOOKS LIKE YOU ARE LOOKING INTO A MIRROR AND SEE THE REFLECTION OF THE DASH BACK INTO THE WINDSHIELD. THIS VERY WELL COULD CAUSE AN ACCIDENT . THE SECOND PROBLEM WAS DEFROSTER WOULD NOT KEEP ICE FROM FORMING ON THE INSIDE OF ALL WINDOWS OF THE VAN . WINDOWS APPEARED AS IF NEED TO HAVE ICE SCRAPED OFF BUT ICE WAS ON INSIDE NOT OUTSIDE. THIS DEFINITELY IS A SAFETY HAZARD BECAUSE YOU CAN NOT SEE OUT OF ANY WINDOWS. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Nov 21, 2000MO

DEFECTIVE SWITCH AND 25 AMP FUSE CAUSED VEHICLE TO STALL WHILE DRIVING WHICH ALMOST RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →