Page 9 of 9 · complaints 401–442 of 442

2000 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Interior Lighting
Filed Apr 24, 2001MD

INTERIOR LIGHTS WILL FLASH ON AND REMAIN ON WHILE VEHICLE IS IN OPERATION. CONSUMER HAS NOT TAKEN TVEHICLE TO A DEALERSHIP TO DETERMINE CAUSE OF DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 22, 2001CA

SINCE APRIL 2000 I HAVE EXPERIENCE PROBS WITH FRONT AND REAR BRAKES. IT BEGAN CLICKING IN THE REAR, I WAS TOLD BY DLR THAT ROTORS NEEDED TO BE REPLACED. I PAID FOR THE REPLACEMENTS. 2 WEEKS LATER CLICKING BEGAN AGAIN, LOUDER THAT TIME. DLR KEPT VEH SD THEY COULDN'T LOCATE PROB. SO THEY CLEANED BRAKES AND TURNED ROTORS. CLICKING THEN BEGAN IN FRONT OF VEHICLE, ONLY WHEN STOPPING, AND EXCESSIVE GRINDING SOUND BEGAN AND THE VEH WOULD WOBBLE WHEN ATTEMPTING TO STOP. DLR ADV THAT IT WAS DUE TO HEAT???? SO THE ROTORS WERE MAINTENANCED AGAIN. CLICKING STARTED AGAIN ABOUT A MONTH LATER AND CONTINUES WHEN STOPPING AS WELL AS A SOUND OF FLUID "SWISHING" AND GRINDING AT HALT. I AM VERY CONCERNED THAT THE DEALERSHIP IS UNABLE TO LOCATE THE PROBLEM. THEY KEEP RETURNING AN UNSAFE VEHICLE, I AM RETURNING TO SERVICE TOMORROW AND HOPEFULLY WILL BE SUCCESSFUL IN OBTAINING FULL REPAIRS. CHRYSLER WAS CONTACTED AND BASICALLY HAS BEEN NO HELP. WHAT IS THE NEXT STEP IF PROBLEM CONTINUES?*AK

Interior Lighting
Filed Apr 17, 2001WI

DASHBOARD LIGHTS GO OUT CONSTANTLY. ALSO, DOOR LOCKS DON'T WORK INTERMITTENTLY. TOOK VEHICLE TO DEALER 5 TIMES, CANNOT REMEDY PROBLEM. DASHLIGHTS LIGHTS WENT OUT 18 TIMES WITHIN 10 DAYS.*AK

Air Bags › FrontalCrash
Filed Apr 5, 2001MI

CONSUMER WAS TRAVELING ABOUT 35MPG ON A SIDE STREET AND ANOTHER VEHICLE RAN A STOP SIGN AND RAN INTO SIDE OF CONSUMER'S VEHICLE. VEHICLE WAS TOTALED. DRIVER'S SIDE AIRBAGS DIDN'T DEPLOY, AND THERE WERE NO INJURIES. *AK *JB

Power Train › Automatic Transmission
Filed Apr 4, 2001VA

VEHICLE CAN BE SHIFTED INTO GEAR WITHOUT DEPRESSING BRAKE PEDAL. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Suspension › Front
Filed Mar 31, 2001WA

HAVE HAD FRONT-END SUSPENSION CLUNK/KNOCKING SOUND WHEN TRAVELING 30-35 MPH. SERVICE DEPT. HAS NEVER BEEN ABLE TO FIX PROBLEM. THERE HAVE BEEN TSB'S RELATING, BUT PROCEDURE DIDN'T WORK.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 30, 2001WA

TRAVELING 25 MPH-BRAKES MADE LOUD CHATTER... PEDAL STIFF, STOPPED 2 CAR LENGTHS PAST STOP SIGN. DEALER CAN NOT DUPLICATE, SO SAYS "NOTHING IS WRONG."*AK

Steering › Steering Wheel/Handle Bar
Filed Mar 30, 2001MO

I HAVE REPEATEDLY TAKEN THE VAN IN FOR REPAIRS FOR FUEL MILEAGE AND PINGING UNDER ACCELERATION AS WELL AS RATTLING IN THE STEERING COLUMN, INTERMITANT WIPERS WILL STOP WORKING INTERMITANTLY. THE MOST RESENT PROBLEM IS THE VENTS ON THE DRIVERS SIDE OF THE DASH BOARD CANNOT BE SHUT OFF WHILE THE HEATER IS ON, THIS CAUSES MY HEAD TO GET VERY WARM WHILE MY FEET ARE COLD. THE WIPER SWITCH, BODY COMPUTER AND MOTOR HAVE BEEN CHANGED AT 4 SEPERATE TRIPS TO THE DEALER AND THIS HAS NOT REPAIRED THE PROBLEM. ALL OF THESE COMPLAINTS HAVE CAUSED THE VAN TO BE OUT OF SERVICE FOR 14 DAYS AT THE DEALER, NONE OF THE PROBLEMS HAVE BEEN RESOLVED.

Air BagsCrash1 injured
Filed Mar 25, 2001NC

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 23, 2001WA

ON 3 OCCASIONS AT LOW SPEEDS AND TAKING OFF FROM A STOP BRAKES DID NOT RESPOND AND FAILED. DEALER HAS INSPECTED VEHICLE 3 TIMES, BUT COULD NOT DETERMINE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Steering › Steering Wheel/Handle Bar
Filed Mar 21, 2001CA

WHILE DRIVING ON HIGHWAY ABOUT 30 MPH AND MAKING A LEFT TURN VEHICLE LOST STEERING. VEHICLE END UP ON SHOULDER OF ROAD. THEN, CONSUMER DROVE VEHICLE HOME WITH A LOW POWER STEERING.*AK

Power Train › Automatic Transmission
Filed Mar 19, 2001MI

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seats › Front Assembly › Power AdjustCrash1 injured
Filed Mar 15, 2001WA

CONSUMER WAS STOPPED, AND THEN WAS REARENDED. POWER DRIVER SEAT BROKE ON IMPACT, AND RECLINED ALL THE WAY. DAMAGE TO VEHICLE SO FAR WAS $ 10000.00, STILL AT DEALER.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB

Air Bags › FrontalCrash1 injured
Filed Mar 15, 2001WA

VEHICLE WAS STOPPED AND REAR ENDED, NEITHER AIRBAG DEPLOYED. DAMAGE SO FAR $ 10000.00, VEHICLE STILL AT DEALER. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 21, 2001CA

WHILE DRIVING COULD STEP ON THE BRAKES PEDAL AND BRAKES WILL GRIND LIKE METAL TO METAL. ROTORS AND PADS HAD TO BE REPLACED. *AK

Engine and Engine Cooling › Engine
Filed Feb 21, 2001CA

CRANKSHAFT WAS LEAKING OIL. SEALS HAD TO BE REPLACED DUE TO AMOUNT OF OIL THAT WAS LEAKING. TECHNICIAN DID NOT KNOW WATH CAUSED LEAKAGE.*AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Feb 21, 2001CA

TRANSMISSION OIL WAS LEAKING FROM WHERE THE SOLENOID PACK HAD TO BE REPLACED, ALSO, ENGINE OIL GASKET PAN HAD TO BE REPLACED. *AK *SLC

Power Train › Automatic Transmission
Filed Feb 20, 2001AL

CONSUMER IS ABLE TO SHIFT THROUGH ALL GEARS WITHOUT PUTTING FOOT ON BRAKE. TEST DROVE OTHER 2000 MODELS ON DEALER LOT, ALL DO THAT, 2001 MODELS DON'T. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 8, 2001CA

WHILE DRIVING COULD STEP ON THE BRAKES PEDAL TO STOP AND BRAKES WILL START MAKING NOISE, AND WILL SKIP. ROTORS HAD TO BE FIXED FOUR TIMES.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 1, 2001MA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Steering › Rack and Pinion
Filed Jan 26, 2001NH

AT 50 MPH ON A CURVE STEERING GEAR LOCKED AND WOULD NOT ALLOW DRIVER TO FOLLOW CURVE SO VEHICLE CROSSED YELLOW LINE ,AS DRIVER APPLIED BRAKES, AND LUCKILY THE ONCOMING TRAFFIC WAS ABLE TO MERGE LEFT. BRAKING ALLOWED THE STEERING TO RETURN AND SLOWLY AND CAREFULLY CONTINUE TO OUR HOME. 2ND PROBLEM CONSISTED OF CLUNKING SOUND WHEN MAKING LEFT TURNS IN NEW GEARBOX SO IT WAS REPLACED @ 15,537 MILES.*AK

Power Train › Automatic Transmission
Filed Jan 26, 2001WA

OUR VEHICLE IS ON TRANSMISSION #3 AND IT IS LESS THAN 7 MONTHS OLD. IT ALSO HAS A FRONT END SUSPENSION PROBLEM THEY HAVEN'T BEEN ABLE TO FIX. IT HAS BEEN IN THE SHOP A TOTAL OF ALMOST 30 DAYS AND OUT OF COMMISSION FOR ABOUT 37.

Electrical System
Filed Jan 24, 2001PA

VEHICLE EXPERIENCING MULTIPLE ELECTRICAL SYSTEM PROBLEMS (TV, VCR, SPEAKERS, DOME LIGHT, ALARM SYSTEM).

Seats › Front Assembly › ReclinerCrash
Filed Jan 9, 2001OH

VEHICLE WAS REAR ENDED. UPON IMPACT, LATCHES ON REAR SEAT MOVED, CAUSING SEAT TO GO FORWARD. DEALER HAS INSPECTED VEHICLE.*AK

Power Train › Automatic Transmission
Filed Jan 2, 2001ND

WHEN CONSUMER PUT VEHICLE IN REVERS IT WOULD NOT MOVE, OTHER TIMES IT WORKS, THIS HAS HAPPENED WHEN PUTTING IT IN DRIVE, AS WELL. CURRENTLY, TRANSMISSION IS LEAKING. NOT TAKEN TO DEALER YET. *AK

Steering › Steering Wheel/Handle Bar
Filed Dec 27, 2000MO

THERE IS A POPPING NOISE IN THE STEERING COLUMN, VEHICLE HAS BEEN TO DEALER THREE TIMES FOR THIS PROBLEM. NLM

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and CapCrash
Filed Dec 7, 2000AZ

VEHICLE WENT OVER SOME ROAD DEBRIS AND FILLER TUBE GOT KNOCKED OFF. IT WAS EXPOSED UNDER VEHICLE & COULD BREAK LOOSE, OR IF SPARKED IGNITED. DEALER VERY UNCONCERN CONSUMER. ALTHOUGH WARRANTY WAS GOOD ON VEHICLE CONSUMER HAD TO PAY $818 FOR A NEW FUEL TANK. DEALER SAID CONSUMER WAS RESPONSIBLE FOR ROAD HAZARD. *AK

Tires
Filed Nov 27, 2000WI

REPORTING A PROBLEM WITH TIRES CAUSING A 2000 DODGE, GRAND CARAVAN TO SLIP WHILE DRIVING ON WET CONDITION ROAD. GOODYEAR NOTIFIED, AND WOULD REPLACE TIRES WITH SAME BRAND. SEEKING HELP FROM NHTSA IN THIS MATTERS. *AK GOODYEAR CONQUEST TIRE (P215 65 R15) DOT # M6VFAKDR1500. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 17, 2000WI

CONSUMER WAS TRAVELING ABOUT 35MPH ON HIGHWAY AND WENT TO APPLY BRAKES AND THERE WAS A LOUD STREAKING NOISE. HE TOOK VEHICLE TO THE DEALERSHIP. MECHANIC TOLD HIM THAT BRAKES AND ROTORS WERE BAD. DEALERSHIP REPLACED THE BRAKES.*AK THE CUSTOMER STATES THAT RECALL ON ROTORS AND BRAKES IS OVER DUE BECAUSE THE PROBLEM HAD EXISTED AND THE MANUFACTURER IS AWARE OF IT SINCE 1996. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 4, 2000IL

SHIFT GEARS CAN BE EASILY MOVED INTO GEAR FROM THE PARK POSITION WITHOUT APPLYING THE BRAKES.PLEASE PROVIDE FURTHER INFORMATION. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 30, 2000CO

SOUNDS FUNNY, BUT THE PROBLEM IS, MICE GET INTO OUR VAN. AND WE'RE NOT THE ONLY ONE!! WHEN WE TOOK THE CAR IN, THE DEALER TOLD US THEY HAVE HAD OTHER COMPLAINTS, OUR CASHIER EVEN TOLD US HER VAN HAS THE SAME PROBLEM. OUR KIDS ARE ALWAYS GETTING SICK AND THERE IS MOUSE DROPPINGS ALL OVER THE CARE ALL THE TIME. NONE OF OUR OTHER CARS HAVE THIS PROBLEM. ALL THE WINDOWS /DOORS ARE CLOSED, BUT THERE IS ALWAYS FRESH MICE DROPPINGS IN THE CAR (WE LIVE NEAR A FIELD, SO YES FIELD MICE ARE NEARBY) IT'S GOTTEN REALLY BAD AS OF LATE, AND I'M AFFAID OUR KIDS ARE GOING CATCH SOMETHING. AGAIN, THE DEALER HAS SAID OTHERS HAVE COMPLAINED, BUT THEY CAN'T FIGURE OUT WHERE THE MICE ARE GETTING IN. PLEASE HELP, AS WE FEEL THIS IS UNSAFE (YES IN A DIFFERENT WAY, THEN MOST OF YOUR COMPLAINTS). *AK

Tires › Sidewall
Filed Sep 27, 2000WV

ORIGINAL EQUIPMENT ON A 2000, GRAND CARAVAN, P215/65R16, DOT#: M30D. RIGHT REAR TIRE BLEWOUT FROM THE SIDEWALL .*AK

Structure
Filed Sep 8, 2000VA

FIVE DAYS IN DEALER'S BODY SHOP AND ONE DAY IN SERVICE SHOP, UNABLE TO STOP THE WATER LEAK INTO FRONT DRIVER-SIDE CABIN. THE WATER LEAKS INTO VEHICLE WHEN IT RAINS. VEHICLE IS ALWAYS PARKED WHEN WATER COMES INTO CABIN. IT COMES IN WITH HEAVY OR LIGHT RAINS. BODY SHOP MANAGER REMEMBERS TWO OTHER VEHICLES WITH WATER LEAK PROBLEMS.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 16, 2000PA

CONSUMER'S CHILD PULLED BACK ON GEAR SHIFT AND WAS ABLE TO PUT IT IN GEAR WITH THE EMERGENCY BRAKE ON. CONSUMER HAS CALLED TO FIND OUT THAT IT WAS NOT A SAFETY FEATURE. CONSUMER WILL CONTACT MANUFACTURER. *AK CONSUMER'S CHILD WAS ONLY 21 MONTHS OLD AND WAS ABLE TO PUT THE VEHICLE IN MOTION. THE VEHICLE HIT A STOP SIGN, DRIFTED THROUGH AN INTERSECTION, AND WAS HEADED DIRECTLY TOWARDS A TELEPHONE POLE. *JG

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jul 11, 2000MO

BRAKE FLUID LEAKAGES DUE TO A DEFECTED MASTER CYLINDER COVER. DEALER NOTIFIED AND TEMPORARILY FIXED THE PROBLEM UNTIL A REPLACEMENT PARTS ARRIVED. TWO MONTHS HAVE PAST AND STILL NO PART. *AK *ML

Suspension › Front
Filed May 16, 2000TN

THE AUTOMATIC TRANSMISSION SHUDDERS BETWEEN 45-52 (MOST PRONOUNCED AROUND 48) AND DID SO WHEN I DROVE THE CAR OFF THE LOT NEW ON 1/14/00. WHEN I TOOK THE CAR TO THE DEALER FOR SERVICE I WAS FIRST TOLD IT WAS TIRE BALANCE AND THAT THEY FIXED IT. IT DIDN'T AND I BROUGHT IT BACK. THE SERVICE MAN SAID IT SOUNDED LIKE THE TORQUE CONVERTER. IT WAS COMPUTER TESTED OK AND THEIR MECHANIC ADDED SOME LIQUID TO THE TRANSMISSION. I'VE DRIVEN IT TO FL AND BACK TO TN AND THE PROBLEM STILL EXISTS. THE OTHER COMPLAINT/DEFECT CONCERNS RUSTED FRONT END COMPONENTS. UPPER AND LOWER CONTROL ARMS LEFT & RIGHT, TORSION BAR AND OTHER PARTS IN THAT AREA ARE VERY RUSTY. I NOTICE IT WHEN I CHANGED OIL. I WENT TO ANOTHER DEALER AND LOOKED UNDER THOSE VANS AND FOUND THOSE PARTS ALSO RUSTY ALSO ON NEW VANS. IT SEEMS THERE IS NO COATING OR ANODIZING ON THESE PARTS AND THEY ARE RUSTING VERY RAPIDLY. I ALSO NOTICED RUST ON THE MAIN CRANK PULLEY OF THIS NEW CAR. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed May 9, 2000MI

MY 4-YEAR SON PUT THE RIGHT KEY IN THE IGNITION OF MY DODGE GRAND CARAVAN,STARTED THE VAN, THEN PUT IT IN GEAR AND ROLLED IT DOWN THE DRIVE WAY UNTIL IT CRASHED INTO A TREE. LUCKILY HE WAS OK, BUT DON'T YOU THINK ITS TIME THAT DODGE GETS WITH THE PROGRAM AND MAKES THEIR VEHICLE SO THAT YOU HAVE TO PRESS ON THE BRAKE BEFORE YOU CAN GET IT OUT OF GEAR.WHY IS THIS NOT A NATIONAL STANDARD. ESPECIALLY IN FAMILY VEHICLES.THANK YOU GREGG CAHALAN 616-850-4533. PLEASE RESPOND!!! *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 7, 2000VT

PERHAPS THIS DOESN'T QUALIFY AS A "FAILURE" AS MY GR.CARAVAN IS NOT EQUIPPED WITH A SHIFT INTERLOCK. HOWEVER, I FEEL STRONGLY THAT MANUFACTURERES OF MINIVANS OUGHT TO BE REQUIRED TO EQUIP SUCH VEHICLES WITH SHIFFT INTERLOCKS AS ALL PASSENGER CARS ARE. WH. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 3, 2000TX

SHIFT LEVER CAN BE MOVED WITHOUT APPLYING THE BRAKES INTO ANY GEAR.CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THAT THERE WAS NO TRANSMISSION INTERLOCK AS STATED IN THEIR OWNERS MANUAL. CHRYSLER INCLUDED LABELS, INDICTATING THE DEFECT, AND WILL NOT MODIFY VEHICLE. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Feb 14, 2000MA

LOWER CONTROL ARM ON MY 2000 GRAND CARAVAN SNAPPED OFF AT 25MPH. AS A RESULT OF THE BROKEN BOLT, THE CAR CAME TO A SCREECHING HALT IN THE MIDDLE OF THE ROAD AND THE LEFT FRONT TIRE WAS AT A 90 DEGREE ANGLE. I AM IN THE STRESS TESTING BUSINESS AND I HAD THE BOLT VISUALLY ANALYZED BY MY ENGINEERS. THEY CONCLUDE THE BOLT HAD CONSIDERABLE FATIGUE. I AM VERY CONCERNED ABOUT THIS DEFECT. I WOULD HAVE BEEN KILLED IF I WAS GOING FASTER. I HAVE A MEETING WITH CHRYSLER ON MONDAY TO DISCUSS THIS SITUATION AND MY OPTIONS. I AM VERY CONFUSED ABOUT WHAT I SHOULD DO AND WHAT MY RIGHTS ARE. CAN THE NHTSA HELP ME? *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 25, 2000ND

THE OWNERS MANUAL STATES THE VEHICLES HAS A FEATURE CALLED BRAKE/TRANSMISSION INTERLOCK THAT PREVENTS YOU FROM PUTTING THE VEHICLE IN GEAR WHILE RUNNING UNLESS THE BRAKE IS DEPRESSED. MY VEHICLE DOES NOT HAVE THIS FEATURE. CHRYSLER CALLED IT A "CLERICAL ERROR" AND SAID MY MANUAL IS WRONG. MY VAN WAS ORDERED AND MFG IN OCT 99. IT WAS NOT THE FIRST 2000 MODEL MADE. I FEEL ANY VEHICLE WITH FRONT AIRBAGS SHOULD HAVE THIS SAFETY FEATURE. I AM SCARED THAT MY 3 YEAR OLD WILL START THE VAN, PUT IT INTO GEAR(QUITE EASILY DONE), AND DRIVE IT INTO THE GARAGE WALL. THIS WOULD ACTIVATE THE AIRBAGS AND COULD BE FATAL SINCE HE WOULD BE UNRESTRAINED. FORD AND GM HAVE THIS SAFETY FEATURE. WHY DID CHRYSLER SAY THEY HAVE IT IN THEIR MANUAL AND THEN SAY IT WAS A CLERICAL ERROR?*AK

Power Train › Automatic Transmission
Filed Oct 27, 1999VT

THE GEARS ON THE VEHICLE CAN BE SHIFTED WITHOUT APPLYING THE BRAKES. OWNERS MANUAL STATES THAT GEARS SHOULD NOT BE ABLE TO BE SHIFTED WITHOUT APPLICATION OF BRAKES. DLR HAS NO RECOURSE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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