2002 Dodge Caravan

Fatalities reported

Owners filed 245 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 10 times.

Not among the Dodge Caravan years to avoid. Which Dodge Caravan years to avoid →

When it fails
020k40k60k90k120k200k
52,500 milesMedian miles at failure

155 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2002 Dodge Caravan problems

54 of the 245 complaints (22%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags36
311
Power Train › Automatic Transmission · transmission18
200
Electrical System14
030
Air Bags › Frontal · airbags10
201
Exterior Lighting › Headlights · headlights7
000
Air Bags › Frontal › Sensor/Control Module · airbags7
000
Tires6
000
Steering6
000
Seat Belts5
000
Engine and Engine Cooling › Engine · engine5
010

10 safety recalls

Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt MFG. Inc.

Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Exterior Lighting › Headlights08E048000
Filed Aug 8, 200811,534 vehiclesEagle Eyes Traffic Industrial Co. Ltd

Defect. EAGLE EYES IS RECALLING 11,534 HEADLAMP ASSEMBLIES, P/NOS. CS090-B001L AND CS090-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE LOWER BEAM PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. EAGLE EYES WILL NOTIFY OWNERS AND OFFER REPLACEMENT HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2008. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.

Exterior Lighting › Headlights08E039000
Filed Jun 10, 20082,520 vehiclesMaxzone Auto Parts Corporation

Defect. MAXZONE IS RECALLING 2,520 HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 3341103L-AS AND 334-1103R-AS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 2001-2007 DODGE CARAVAN PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JUNE 16, 2008. OWNERS MAY CONTACT MAXZONE AT THE FOLLOWING LOCATIONS: 1-888-286-1188 (WA, OR, CA, ID, NV, AZ, MT, WY, UT, CO, KS, NM, OK, TX, AR, LA, AK, HI) 1-877-253-8930 (ME, NH, VT, MA, CT, RI, NY, NJ, PA, MD, DE, WV, VA) 1-800-859-4755 (NC, SC, GA, FL, TN, AL, MS) 1-866-783-6858 (ND, SD, NE, MN, IA, MO, WI, IL, MI, IN, OH, KY).

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.04V531000
Filed Nov 2, 2004238,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Risk. THIS COULD RESULT IN A SPEAKER FIRE.

Remedy. DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections04V386000
Filed Aug 5, 2004681,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Risk. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy. DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts

Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

Structure03V094000
Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions

Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Child Seat01V310000
Filed Oct 4, 200152,649 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Risk. IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy. OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

All 10 campaigns on file, newest first.

What owners reported

Newest filings
Engine
Filed Nov 13, 2018105,677 milesNJ

ENGINE BROKE

Fuel/Propulsion System
Filed Apr 28, 2018121,000 milesIN

SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG

Service Brakes
Filed Mar 29, 20172 milesFL

THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,

Air Bags
Filed Feb 8, 2016MN

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO INTERMITTENT AIRBAG WARNING LIGHT DISPLAYED ON THE DASHBOARD AND CLOCKSPRING FAILURE. *SMD

Structure › BodyCrash
Filed Dec 2, 2015106,000 milesCO

THE VIN INFORMATION IN THE DATABASE HAS BEEN CHANGED BY THE AUTO BODY SHOP IN ORDER TO AVOID RETURNING THE VAN TO ITS "PRE ACCIDENT CONDITION".

Fuel/Propulsion System
Filed Sep 11, 2015104,000 milesMS

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Air Bags
Filed May 25, 2015152,000 milesCA

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. UPDATED 8/10/15*CN

Air BagsCrash
Filed Jul 27, 2014170,000 milesMN

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS

Wheels
Filed Jul 17, 2014TX

I PURCHASED A 2002 DODGE CARAVAN VAN ON JUNE 9, 2014. ON JULY 11, WHILE IN HOUSTON, TEXAS, MY VEHICLE SUSTAINED A FLAT TIRE. I TOOK IT TO FIRESTONE TO REPAIR THE TIRE. THE TIRE WAS IRREPARABLE. MY SPARE TIRE HAD A HUMP IN IT AND CONSEQUENTLY I WASN'T ABLE TO PUT IT ON THE VEHICLE. ANOTHER TIRE WAS MANUFACTURED IN 2005. THE OTHER TIRE WAS MANUFACTURED IN 2012 BUT HAS A GASH IN THE TIRE. THE THREE REMAINING TIRES HAVE NO TREAD ON THEM. IN THE EVENT THAT ONE OF MY TIRES GOES OUT I HAVE NO SPARE. I PURCHASED A NEW TIRE FOR 79.00.I WAS TOLD TIRES ARE NOT COVERED. I HAVE BEEN DELAYED AND STRANDED DUE TO IGNITION SWITCH PROBLEMS. UPON BRINGING THE VEHICLE TO THE DEALERSHIP THEY REFUSED TO INSPECT IT. *TR

Power Train
Filed Jun 25, 201420,000 milesMI

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES OVER THE YEARS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Service Brakes, Hydraulic
Filed May 27, 201440,000 milesWI

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT HE BRAKES FAILED TO DISENGAGE AFTER STARTING THE VEHICLE. THE CONTACT STATED THAT ONCE THE VEHICLE WAS TURNED ON THE BRAKES MADE A LOUD NOISE AND THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. HOWEVER, THEY REPLACED THE ROTOR AND PADS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 114,000. THE VIN NUMBER WAS UNAVAILABLE.

Structure › Body
Filed Mar 12, 201480,000 milesNM

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE RADIO WIRES WOULD SHORT CIRCUIT WHENEVER THE RADIO WAS ACTIVATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT). THE VIN WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE DRIVER'S SIDE EXTERIOR AND INTERIOR SLIDING DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK HOSE WAS REPLACED PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

Tires
Filed Jan 10, 2014NY

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN EQUIPPED WITH DOUGLAS XTRA TRAC II TIRES SIZE 215-70 R15, DOT NUMBER (MD34JV1R3912). THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WAS LOST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE BELTS FAILED FROM THE INSIDE OUT ON BOTH FRONT TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Seat Belts › FrontCrash1 killed
Filed Sep 24, 2013MO

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB

Electrical System
Filed Aug 21, 2013130,000 milesOH

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SURGE IN A JERKING MOTION. THE SPEEDOMETER READING ALSO FLUCTUATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Structure › Body
Filed Jun 20, 2013150,000 milesRI

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13 *BF

Engine and Engine CoolingFire
Filed Apr 6, 2013170,000 milesPA

DRIVING VEHICLE .IT FLAME FROM UNDER. BELLY OF VEHICLE, . TOTALED THE VEHICLE NOTHING LEFT OF IT. LOST MY PERSONALS AS WELL.THANK GOD I DID NOT HAVE MY KIDS IN IT WHEN IT HAPPENED BEEN NO TIME, TO GET THEM OUT. *TR

Air Bags
Filed Apr 2, 2013108,000 milesIL

I CANNOT BELIEVE A RECALL ON THE INTERMITTENT AIR LIGHT COMING ON HAS NOT OCCURRED ON THE 2002 CARAVAN. MINE GOES ON AND OFF USUALLY WHEN MAKING A TURN-A CLEAR INDICATION THAT THE WIRE IN THE CLOCKSPRING HAS FAILED. THE PROBLEM IS WHEN THE LIGHT IS ON THE AIRBAGS WILL NOT FUNCTION MAKING THE CAR UNSAFE SHOULD AN ACCIDENT OCCUR. DODGE WANTS ALMOST $300 TO REPLACE A PART THAT HAS BEEN FAILING ON PREVIOUS MODEL YEARS AND WERE RECALLED. THIS WILL BE MY 2ND TIME FIXING THE ISSUE. *TR

EngineFire
Filed Jan 17, 2013128,000 milesAL

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE ORC MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE FAILURE WAS ALSO CONFIRMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 128,000. THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED AND DID NOT TURN OFF. UPDATED 2/22/2013 *JS

Steering
Filed Jan 7, 201366,384 milesUT

BACKED OUT OF GARAGE ON COLD MORNING AND COULDN'T TURN STEERING WHEEL (ESPECIALLY TO THE LEFT) UNTIL SEVERAL MINUTES OF IDLING AND FORCING TO EXTREME RIGHT AND THEN TO LEFT, SEVERAL TIMES, PROBLEM IS GETTING WORSE AND EVEN AFTER DRIVING SEVERAL MILES, IT HAS HUNG UP ON LEFT TURNS REQUIRING A SLIGHT RIGHT TURN AND JANKING TO LEFT IN COLD TEMPERATURES. *TR

Air BagsFire
Filed Oct 11, 2012125,000 milesTX

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, BURNING FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT MENTIONED THAT HE HEARD A LOUD NOISE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACTING ANYTHING. THE CONTACT STATED THAT IMMEDIATELY AFTER THE FAILURE, THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE ENGINEER REPLACED THE PASSENGER SIDE AIR BAG, SEAT BELT, DASHBOARD AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 133,000. UPDATED 12/19/12 *CN ..UPDATED 01/04/13 *BF

Electrical System › Instrument Cluster/Panel
Filed Jun 16, 2012173,000 milesAZ

THE DASH WENT OUT. NO HAZARDS, NO BLINKERS AND NO GAUGES. *JB

Seat Belts
Filed May 9, 201270,000 milesNJ

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR SEAT BELT WAS SHREDDING AND SHE HAD THEM REPLACED. SEVERAL MONTHS LATER, THE FAILURE WAS EXHIBITED ON THE FRONT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE ALL OF THE SEAT BELTS AND THE RETRACTORS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000.

Fuel System, Gasoline
Filed Dec 20, 201198,000 milesCA

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT SMELLED AN OVERPOWERING GASOLINE ODOR FROM THE VEHICLE AND THEN NOTICED THAT GASOLINE WAS LEAKING FROM THE FUEL LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 98,000. THE VIN WAS UNAVAILABLE.

Structure › Body › Door
Filed Nov 21, 2011130,000 milesIL

THE SLIDING DOORS LOCKED AND WILL NOT UNLOCK OR OPEN. *TR

Power Train
Filed Sep 22, 201185,000 milesMO

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND LOSE POWER. THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER REPAIRS. IN ADDITION, WHEN THE TURN SIGNAL WAS ACTIVATED THE OPPOSITE TURN SIGNAL LIGHT WOULD ILLUMINATE ERRONEOUSLY AND THE OIL WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Equipment
Filed Aug 29, 2011NY

THE RADIO JUST WENT OUT WHILE I WAS DRIVING, IT MADE A LITTLE POP SOUND AND NEVER CAME BACK ON. *TR

Electrical System
Filed May 6, 201177,086 milesPA

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING SHE NOTICED THAT THE SPEEDODOMETER SUDDENLY BECAME INOPERABLE. SHE WAS UNABLE TO DETERMINE HOW MANY MILES WERE ACTUALLY ON THE VEHICLE. THE SPEEDOMETER REMAINED THE SAME. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE SINCE SHE WAS UNABLE TO LOCATE THEM. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE REGISTER WAS WORKING; HOWEVER, THE VISUAL INDICATOR ON THE INSTRUMENT PANEL WAS INOPERABLE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 77,086. UPDATED 6/8/11 *CN UPDATED 06/16/11. *JB UPDATED 06/21/11*JB

Service Brakes, Hydraulic
Filed Aug 2, 201045,000 milesWI

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE BRAKING FROM 50 MPH, THE BRAKES LOCKED WITHOUT WARNING. IN ORDER TO RELEASE THE BRAKES, THE CONTACT WOULD HAVE TO SHIFT THE VEHICLE INTO REVERSE. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THE BRAKE DRUMS WOULD BECOME EXTREMELY HOT AND TURN BLUE. THE DEALER ADVISED THERE WAS NOT A FAILURE IN THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE BRAKES WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS SERVICED WITH NEW DRUMS, ROTORS, AND BRAKES PADS. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 73,000.

Air Bags › Frontal
Filed Jul 29, 201070,447 milesMI

I HAVE A 2002 DODGE CARAVAN AND THE AIRBAG LIGHT JUST CAME ON ON MY DASH. MY MECHANIC SCANNED THE CODE AND GOT "PASSENGER SQUIB #1 CIRCUIT OPEN". HE TELLS ME THAT I NEED A WHOLE NEW WIRING HARNESS OR A WHOLE NEW AIRBAG BUT THAT THE PROBLEM IS A CONNECTOR THAT USED TO BE AVAILABLE FROM CHRYSLER BUT IS NOT ANY MORE. THIS SEEMS CRAZY. I WANT THE PROBLEM FIXED AS I DON'T HAVE A PASSENGER SIDE AIRBAG RIGHT NOW BUT IT SEEMS THAT CHRYSLER SHOULD SUPPLY THE CONNECTOR OR FIX THE PROBLEM ON A RECALL. *TR

Air Bags
Filed Jul 13, 201060,000 milesWI

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE AIR BAG SERVICE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD EITHER WHILE DRIVING AT ANY SPEED OR UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED BECAUSE THE CAUSE OF THE FAILURE WAS UNKNOWN, THERE WOULD BE SEVERAL REPAIR ATTEMPTS TO DETERMINE THE CAUSE OF THE ILLUMINED WARNING LIGHT. THE CONTACT WAS NOT COMFORTABLE WITH THE DEALER NOT BEING ABLE TO DETERMINE THE FAILURE AND DECLINED. THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.

Tires
Filed Jun 29, 201059,000 milesAZ

MY VEHICLE HAD A MASSIVE BLOWOUT AND TIRE FAILURE ON THE E-WAY WITH MY DAUGHTER IN LAW AND GRANDCHILDREN(2). THIS OCCURRED ON 6/19/10 ON HIGHWAY 74 TO PHOENIX AZ. AT APPROX. 1-P.M., VEHICLE SPEED WAS 65 M.P.H.THE TIRE INVOLVED WAS A GOODYEAR INTEGRITY 215/70/15. IT BLEW OUT FAST AND DANGEROUS. THE OTHER REAR TIRE ON INSPECTION LATER HAD A SPLIT BETWEEN THE TREAD BOND TO THE TIRE CASINGTIRES HAD APPROX. 25-30K ON THEM WITH GOOD TREAD, THESE TIRES WERE ALWAYS ROTATED AND AIRED UP AS I AM A RETIRED APPRENTICED TRAINED FO. MO. CO. MECHANIC(RETIRED) AND TIRES WERE CHECKED OUT ON PRESSURE AND CONDITION ON THE LOAN OF THE CAR FOR THE TRIP (200 MILES FROM MY HOUSE) THESE TIRES ARE DANGEROUS IN MY OPINION AT FREEWAY SPEED.UPDATED 09/09/10. *LJ UPDATED 09/14/10 *TR

Air Bags
Filed May 5, 201068,000 milesWI

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG WIRING WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.

Power Train › Automatic Transmission
Filed Mar 25, 201053,000 milesMA

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT DETECTED THAT THE AUTOMATIC TRANSMISSION AND WATER PUMP WERE LEAKING FLUIDS. ALSO, THE FLYWHEEL BROKE IN HALF. THE AUTHORIZED DEALER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE SERVICE WARRANTY WAS EXPIRED. THERE WAS NO RECALL RELATED TO THE DEFECT. THE FAILURE MILEAGE WAS 53,000.

Electrical System › Horn
Filed Feb 23, 2010103,000 milesNJ

2002 DODGE CARAVAN I'VE HAD SINCE NEW, HAS A HORN THAT HAS PROGRESSIVELY LOST AREAS ON THE STEERING WHEEL WHERE IT CAN BE ACTIVATED. I'VE NEVER HAD AN ACCIDENT WITH IT, BUT NEARLY HAD A COUPLE BECAUSE OF THIS PROBLEM. IT HAS GOTTEN WORSE SINCE ITS INCEPTION OVER 4 YEARS BACK. DUE TO HIGH COST OF REPAIR BY DODGE I HAVE OPTED TO LIVE WITH THE PROBLEM. BUT IF THIS IS SOMETHING ENDEMIC TO THIS, OR OTHER CHRYSLER VEHICLES, I'D LIKE TO HAVE IT FIXED. HORNS SHOULD NOT SPONTANEOUSLY DEGRADE LIKE THIS. THE PROBLEM IS OBVIOUSLY IN THE SWITCH IN THE STEERING WHEEL. *TR

Air Bags
Filed Nov 3, 200981,413 milesMA

AIRBAG CLOCK SPRING ON 02 DODGE CARAVAN HAD TO BE REPLACED FOR $207. CHRYSLER DENIED REIMBURSEMENT SAYING THE CAR IS OUT OF WARRANTY. I MAINTAIN THE AIRBAG SYSTEM IS A REQUIRED SAFETY ITEM THAT SHOULD LAST THE LIFE OF THE CAR. I SHOULD NOT HAVE TO PAY MORE THAN $200 EXTRA TO PROTECT AGAINST AN AIR BAG DEPLOYING ACCIDENTALLY WHILE I AM DRIVING OR FAILING TO DEPLOY IN CASE OF A COLLISION. *TR

Air Bags
Filed Oct 6, 200986,472 milesFL

THE AIR BAG LIGHT STAYS ON ALL THE TIME THE CLOCK SPRING WAS REPLACED THEN IT HAPPENED AGAIN. THIS IS A MAJOR SCREW UP. IT IS AMAZING SOMEONE HAS NOT BEEN HURT OR WORSE KILLED. UNLIKE MANY OTHERS WE STILL HAD CRUISE CONTROL AND THE HORN. WHAT IS IT GOING TO TAKE TO MAKE CHRYSLER STAND UP AND TAKE CONTROL OF THIS SITUATION. LORD KNOWS THEY GOT ENOUGH OF OUR BAIL OUT MONEY TO FIX ALL THE CARS SEVERAL TIMES OVER. PLEASE DO THE RIGHT THING AND RECALL YOUR PRODUCT. *TR

Visibility
Filed Aug 29, 2009VA

WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE OUT OF CONCERN THAT IT'LL GET STUCK IN THE LOWERED POSITION. *TR

Visibility
Filed Jul 24, 200980,000 milesOH

MY 2002 DODGE CARAVAN DRIVERS SIDE WINDOW BROKE AT 70K MILES, (NEW MOTOR) I HAD IT REPLACED AND NOW PASSENGER SIDE WINDOW IS BROKE 130K MILES. THIS IS A DEFECT IN THE MOTOR... MY SISTER HAS THE SAME VAN AND HERS IS BROKE TOO.I WOULD LIKE THIS RECALLED SO THAT I CAN OPEN THE WINDOW. *TR

Parking Brake
Filed May 18, 200973,236 milesVT

REAR BRAKE SEIZING UP AND UNABLE TO MOVE UNTIL SEVERAL ATTEMPTS FORWARD AND BACKWARD TAKE PLACE, THEN A LOUD NOISE AND IT IS FREED UP. *TR

Suspension › Front
Filed May 18, 200972,000 milesVT

73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR

Seats
Filed May 3, 2009NJ

MY 2002 DODGE CARAVAN IS MISSING THE LOWER ANCHORS IN THE THIRD ROW SEAT FOR THE LATCH SYSTEM. I PURCHASED THE VEHICLE BRAND NEW AND HAVE NOT PREVIOUSLY NOTICED THE LACK OF THE ANCHORS SINCE I JUST NOW AM INSTALLING A CAR SEAT. *TR

Steering
Filed Mar 27, 2009129,000 milesNJ

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING BETWEEN 25-30 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WAS OPERATING NORMALLY. WHEN THE CONTACT REACHED HIS DESTINATION, HE NOTICED A MASSIVE LOSS OF POWER STEERING FLUID. HE COULD NOT TURN THE STEERING WHEEL AS INTENDED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE POWER STEERING HOSE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING;HYDRAULIC POWER ASSIST;HOSE, PIPING, AND CONNECTIONS), BUT IT HAS PROVEN TO BE INSUFFICIENT AND HAS NOT PREVENTED FUTURE LEAKAGE OR FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 129,000.

Exterior Lighting › Headlights
Filed Jan 29, 2009FL

2002 DODGE CARAVAN HEADLIGHT ELECTRICAL ISSUE. MY HEADLIGHTS DO NOT TURN ON WHEN I TURN THE SWITCH. SOMETIMES THEY COME ON QUICKLY SOMETIMES THEY TAKE MORE THAN 30 MINUTES. FOR THEM TO TURN OFF I HAVE THE SAME PROBLEM. ALSO MY WINDSHIELD WIPERS DON'T WORK. THEY TURN ON THE SAME WAY THE HEADLIGHTS DO. IF IT BEGINS TO RAIN WHILE I AM DRIVING I HAVE TO PULL OVER. THIS IS A SERIOUS SAFETY ISSUE. *TR

Electrical System
Filed Jan 22, 200994,000 milesFL

I HAVE A 2002 DODGE CARAVAN. THE FAILURE BEGAN WITH THE LIGHTS FLASHING (LT/RT LIKE A POLICE CRUISER OR ALARM SYSTEM) IN DAYTIME RUNNING LIGHT MODE. ONCE THE HEADLIGHT LIGHTS WERE TURNED ON THE RT WORKED BUT THE LT LOW BEAM DID NOT. SELECT HIGH BEAM; THE LT HEADLIGHT WORKED THE RIGHT DID NOT. I'VE READ ON THE INTERNET SEVERAL COMPLAINTS ABOUT THIS HEADLIGHT SYSTEM COMPLETELY FAILING DURING HOURS OF DARKNESS AT THE MOST INAPPROPRIATE TIMES (I.E. TRAVELING ON HIGHWAY @ HIGH SPEEDS). CURRENTLY, THE PROBLEM IS BEING WORKED AND PARTS HAVE BEEN SWAPPED AND THE PROBLEM STILL EXISTS. *TR

Steering
Filed Dec 28, 2008TX

FOR 2002 DODGE CARAVAN: MANY DODGE CARAVANS 2002 - 2004 HAVE BEEN RECALLED FOR ODI DEFECTIVE POWER STEERING POWER ASSIST HOSE, PIPING AND CONNECTION. THIS IS RECALL # D37. WHY IS MY VEHICLE NOT INCLUDED IN THIS RECALL? MY VAN IS HAVING THIS EXACT PROBLEM. THIS IS A FIRE HAZARD. I WANT MY CAR RECALLED AND FIXED, PLEASE. *TR

Exterior Lighting
Filed Oct 3, 2008120,000 milesWI

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS DO NOT WORK AT HIGH OR LOW BEAM. THE DEALER STATED THAT THE FRONT CONTROL MODULE MAY BE THE CAUSE OF THE FAILURE; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THEY STATED NOTHING WAS WRONG. THE CONTACT STATED THAT THE FAILURE POSES A SAFETY HAZARD WHILE DRIVING AT NIGHT. HE HAS READ ABOUT SIMILAR FAILURES ON THE INTERNET. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Fuel System, Gasoline
Filed Aug 20, 200891,300 milesMN

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT DUE TO THE AGE OF THE ORIGINAL FUEL FILTER, HE REPLACED IT WITH AN AFTERMARKET FILTER (RECALL NUMBER 03E053000) ON MAY 13, 2008. THE NEW FILTER LEAKED FUEL UNDERNEATH THE VEHICLE THE FOLLOWING DAY. THE CURRENT MILEAGE WAS 92,500 AND FAILURE MILEAGE WAS 91,300.

Unknown or Other
Filed Aug 19, 2008115,000 milesVT

I OWN A 2002 DODGE CARAVAN SE, WITH ROUGHLY 115,000 MILES ON IT. I WAS DRIVING DOWN THE HIGHWAY AT THE POSTED SPEED LIMIT OF 55 MPH. THE WEATHER WAS FINE, NOT PARTICULARLY WINDY OR ANYTHING OF THAT NATURE. ALL OF A SUDDEN, I HEARD A LOUD POPPING SOUND. I LOOKED IN MY REAR VIEW MIRROR JUST IN TIME TO SEE THE PASSENGER-SIDE BACK WINDOW IMPLODING INTO THE BACK OF THE VAN. IT WAS THE VERY BACK SIDE WINDOW, THE ONE THAT IS ABLE TO BE VENTED MANUALLY. IT WAS NOT VENTED AT THE TIME OF THE IMPLOSION. I HAD NOT SEEN ANY PROJECTILES SAILING THROUGH THE AIR THAT COULD'VE HIT THE WINDOW. I HAD NOT SEEN ANY CRACKS OR IMPERFECTIONS IN THE WINDOW. THE BIGGEST PROBLEM I AM FACING IS THAT THIS IS THE 2ND TIME GLASS HAS MYSTERIOUSLY BROKEN IN THE VEHICLE. ABOUT A YEAR AND A HALF AGO, THE BACK WINDSHIELD SHATTERED WHEN I GOT INTO THE VAN AND SHUT THE DOOR. IN THAT INSTANCE, I WAS PARKED, AND THE VEHICLE HADN'T EVEN BEEN TURNED ON YET. IN THAT CASE, AT LEAST THERE WASN'T FLYING GLASS INSIDE OF THE CAR. I AM OFFICIALLY FRUSTRATED (AND TERRIFIED) WITH THIS PROBLEM, AND AM VERY HAPPY THERE WASN'T ANYONE SITTING IN THE BACK OF THE VAN WHEN THIS HAPPENED. THIS HAPPENED 4 DAYS AGO, AND I HAVE NOT YET GOTTEN IT FIXED. I AM CURRENTLY EXPLORING DIFFERENT AVENUES TO EXPRESS MY DISTRUST AND ANGER AT THIS SITUATION. I ALSO DO NOT BELIEVE THIS HAD TO DO WITH A DRIVING ERROR COMMITTED ON MY PART. I WOULD LIKE THIS TO BE RESOLVED, IDEALLY WITH DODGE REPLACING MY WINDOW FREE OF CHARGE. THANK YOU FOR YOUR TIME.

Tires
Filed Jul 7, 200884,000 milesCA

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE HAS PEP BOYS FUTURA 2000 RADIAL LTE TIRES, SIZE P215/70R/15. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED DRASTICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE AND BOTH REAR TIRES WERE SEPARATING. THE TIRES HAVE NOT YET BEEN REPLACED. THESE WERE NOT THE ORIGINAL TIRES ON THE VEHICLE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 86,906.

Complaints 1-50 of 245, newest first, reproduced as filed.

Across model years

Worst on record: 1996
YearComplaintsRecallsFiresDeathsAssessment
20171100Routine
20162000Routine
201523000Routine
201420000Routine
201330010Routine
201287030Routine
201178010Routine
2010172260Routine
2009118230Routine
2008302260Above average
200781411Fatalities reported
2006173620Routine
2005537900Above average
200465830Routine
2003195951Fatalities reported
2002 — this page24510111Fatalities reported
20012571031Fatalities reported
20004701354Fatalities reported
199955514140Above average
199862914231Fatalities reported
199771415374Fatalities reported
19961,40318479Fatalities reported
1995489470High concern
1994644563Fatalities reported
19939491071Fatalities reported
199291311133Fatalities reported
199161711121Fatalities reported
1990278671Fatalities reported

Compare every Caravan year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.