2010 Dodge Caravan

Routine

Owners filed 172 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

Not among the Dodge Caravan years to avoid. Which Dodge Caravan years to avoid →

When it fails
020k40k60k90k120k200k
51,500 milesMedian miles at failure

137 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2010 Dodge Caravan problems

55 of the 172 complaints (32%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System53
020
Engine18
011
Air Bags · airbags15
100
Service Brakes · brakes13
000
Engine and Engine Cooling · engine8
010
Unknown or Other7
100
Power Train · transmission6
100
Wheels5
000
Service Brakes, Hydraulic · brakes5
000
Vehicle Speed Control · throttle and acceleration4
000

2 safety recalls

Part 573 reports
Suspension › Rear10V164000
Filed Apr 23, 2010834 vehiclesBraun Corporation

Defect. THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.

Risk. CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.

Remedy. BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap10V148000
Filed Apr 13, 2010843 vehiclesBraun Corporation

Defect. THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.

Risk. CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.

Remedy. BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Suspension › Front › Stabilizer Bar
Filed Aug 13, 2019133,000 milesMI

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.

Engine
Filed Jul 27, 2019125,175 milesNY

MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRACTION LIGHT. THE LIGHT GOES OFF AS SOON AS YOU RESTART THE VAN. USUALLY HAPPENS WHEN I LET OFF THE GAS PEDAL TO SLOW DOWN. NO ONE KNOWS HOW TO FIX IT !! HAS HAPPENED IN THE CITY BUT MOSTLY WHILE DRIVING ON THE HIGHWAY WHEN I LET OFF THE GAS.

Engine
Filed May 23, 2019125,000 milesIL

VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE LET THE CAR SIT AND WARMING UP FOR 15-20 MINUTES THE PROBLEM WILL NOT SHOW UP, BUT IF WE START THE CAR AND PUT IT IN DRIVE WITHIN 1 MINUTE IT WILL MOST LIKELY STALL DURING THE DRIVE. WHILE THE CAR IS STILL ROLLING STRAIGHT THE WE CAN PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE AND CONTINUE DRIVING BUT USUALLY WE HAVE TO MAKE A FULL STOP IN THE MIDDLE OF THE TRAFFIC LANE BECAUSE THE WHEEL IS TOO HARD TO TURN TO PULL OVER. THERE IS MANY INSTANCES OF OTHER DODGE GRAND CARAVANS DOING THIS.

Engine
Filed May 13, 2019110,000 milesMD

BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!

Unknown or Other
Filed Mar 14, 2019IN

MY ELECTRONIC THROTTLE CONTROL COMES ON AND I LOSE A POWER AND COULD CAUSE AN ACCIDENT

Structure › Body › Door
Filed Jan 11, 2019132,000 milesNH

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

Electronic Stability Control (esc)
Filed Dec 27, 201810 milesTX

I WAS DRIVING AT APPROXIMATELY 45-50 MPH AND ALL THE WARNING LIGHTS CAME ON AND IN THE NEXT SECOND THE CAR JUST LOST ALL POWER. NOTHING! I PULLED OVER AND IT STARTED ABOUT 5 MINUTES LATER. HAVING TO DRIVE AN HOUR BACK HOME ON THE HIGHWAY WAS SCARED AND MY FATHER BEING A DISABLED VET - THIS IS THE VEHICLE THAT IS USED.

Vehicle Speed Control
Filed Dec 19, 20181,200,000 milesMI

1 PUSH CRUISE CONTROL BUTTON 6-12 TIMES TO GET IT ON.WHEN CAR ON HIGHWAY 2 AUTO DOOR SENIOR IS HITTING RUBBER RAIL GUIDE AN STOPS DOOR FROM SHUTTING . SOMETIMES DRIVER SIDE SIDE DOOR HANGS UP WON'T OPEN MOST TIME WHEN ITS COLD OUT. HAPPENS IN PARKING LOT . BEEN GOING OFF AND ON SINCE 06 23 2016

Electrical System
Filed Nov 24, 2018130,000 milesMI

THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND

Child Seat
Filed Nov 18, 2018WA

GOT DIONO RADIAN RXT BACK IN SPRING OF 2018. THE STRAPS COME LOOSE EASILY FROM 3 YEAR OLD PUSHING ON THEM. HAVE TRIED CONTACTING COMPANY FOR A WEEK ON EMAIL, FACEBOOK AND PHONE. I DON'T HEAR BACK ANYTHING FROM THEM TO REMEDY THIS,.

Exterior Lighting
Filed Oct 31, 201875,000 milesMI

HEADLIGHTS GO OUT UNEXPECTEDLY, IT HAS HAPPENED WHILE DRIVING AND WHILE STANDING STILL. FOG LIGHTS AND RUNNING LIGHTS WORK BUT HEADLIGHTS DO NOT. IF THEY ARE WORKING AND YOU TURN ON THE BRIGHTS THEY GO OUT AND THEY GO ON AND OFF BY THEMSELVES.

Engine
Filed Sep 29, 2018GA

MY VAN WILL CUT OFF WHILE DRIVING DOWN THE ROAD AND I LOOSE CONTROL OF STEERING AND BRAKES.

Electronic Stability Control (esc)
Filed Sep 28, 2018215,000 milesTX

"TAKATA RECALL" 2010 DODGE GRAND CARAVAN 4.0 SXT . POWER SHUTTING DOWN WHILE DRIVING ON A CITY STREET . LIGHTS FLASHING ON AND OFF IN THE DASH. NO CHECK ENGINE LIGHTS COMING ON. NO CODES SHOWING WHEN DIAGNOSED. HAS HAPPENED 3 TIMES IN THE LAST WEEK

Electrical System
Filed Sep 3, 201892,090 milesMA

WHILE DRIVING AT NIGHT ON A BACK ROAD THE HEADLIGHTS SUDDENLY SHUT OFF EVER THING ELSE WAS FINE LUCKLY I HAD MY FOG LIGHTS ON BECAUSE IT WAS A DARK ROAD . I COULD NOT GET THE HIGH OR LOW BEAMS TO WORK SO DROVE HOME WITH JUST THE FOG LIGHTS .

Electrical System
Filed Aug 15, 2018157,238 milesOK

VEHICLE DIES WHEN GOING DOWN ROAD OTHER SOURCES SHOW A RECALL FOR THE 2010 CARAVAN

Electrical System
Filed Jul 11, 201892,000 milesFL

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE MILEAGE GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT PULLING RD N, NAPLES, FL 34109, (239) 594-2100) WHERE DIAGNOSTIC TESTING WAS COMPLETED ON THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Electrical System
Filed May 2, 2018120,000 milesIL

DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.

Service Brakes
Filed Apr 24, 2018112,000 milesIL

WHILE DRIVING ON A DRY ROAD, THE LIGHT ON THE DASH BOARD WENT ON TO INDICATE THE CAR WAS SLIDING... THE STEERING WHEEL LOCKED UP, I HAD NO BRAKES, I HAD TO GLIDE TO A STOP. THIS HAPPENED 4 TIMES IN ONE DAY. I WAS ABLE TO GLIDE TO A STOP, SHUT THE VAN OFF, RESTART IT ONLY FOR IT TO HAPPEN AGAIN. I TOOK IT TO MY MECHANIC WHO STATED IT WAS A COMPUTER CHIP ISSUE AND THAT I WOULD HAVE TO GO TO A DEALER TO GET IT FIXED FOR APPROX $1,800.00. I COULD'VE SERIOUSLY INJURED AND/OR KILLED MYSELF AND THOSE AROUND ME.

Service Brakes
Filed Jan 26, 2018110,000 milesCA

I HAVE OWNED MY DODGE CARAVAN SINCE APRIL 2016 AND HAVE NEEDED 3 EXTENSIVE BRAKE JOBS TOTALING OVER $3,000 WHICH INCLUDED NEW PADS, ROTORS AND CALIPERS. I HAVE READ ON OTHER SIGHTS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM WITH THE SAME VEHICLE. I AM ABOUT TO TAKE MY VEHICLE IN FOR THE FORTH TIME AND AM VERY FRUSTRATED WITH THIS PROBLEM. I DRIVE MY FOUR CHILDREN AROUND IN THIS VEHICLE AND NEED IT TO BE SAFE. THAT IS WHY I ORIGINALLY BOUGHT THIS VEHICLE. NO BRAKES ARE NOT SAFE.

Unknown or Other
Filed Dec 13, 2017104,000 milesMD

OUR VIN SHOWS NO RECALLS HOWEVER WE ARE HAVING THE SAME ISSUES AS KNOWN NHTSA CAMPAIGN #11V139000 "CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF" & NHTSA CAMPAIGN #14V055000 - "OVER TIME AND WITH USE, THE VEHICLE'S REAR AXLE MAY DEVELOP CRACKS WHICH COULD LEAD TO AXLE FAILURE. CONSEQUENCE: FAILURE OF THE REAR AXLE MAY INCREASE THE RISK OF A CRASH." BOTH ARE FOR A 2010 DODGE CARAVAN, JUST NOT OUR VIN. OUR REAR END CRACKED YESTERDAY AND LUCKILY WE HAD JUST GOT OFF THE FREEWAY AND WAS SLOWLY DRIVING THROUGH A PARKING LOT WHEN IT SNAPPED!!! OUR VAN CONSTANTLY SHUTS OFF WHILE DRIVING!!!! I BELIEVE OUR VAN VIN NEEDS INCLUDED IN THIS RECALL!!!

Service Brakes
Filed Dec 11, 201786,300 milesCA

TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE INCIDENT OCCURRED.

Engine
Filed Nov 20, 2017133,000 milesMT

VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WAS SHIFTED TO NEUTRAL WHILE COASTING AT 40 MPH ON THE HIGHWAY AND RESTARTED.

Electrical System
Filed May 30, 201791,000 milesWV

THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL. MY VAN WAS PARKED IN MY DRIVEWAY RAN PERFECT ONE EVENING THE NEXT MORNING NOTHING AND KEY GOT STUCK.

Exterior Lighting › Headlights › Switch
Filed Mar 3, 201715,000 milesNY

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 20 MPH, THE HEADLIGHT SWITCH BEGAN TO WORK INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE COULD NOT BE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

Unknown or OtherCrash
Filed Mar 1, 2017PA

MY KEY JUST TURNED TO THE ACC POSTION WHILE I WAS DRIVING LOST MY POWER STEARING AND BRAKES. IT HAPPENED TWICE NOW FIRST TIME I THOUGHT IT WAS JUST A FLUKE BUT WHEN IT HAPPENED AGAIN AND A CAR HIT INTO THE BACK OFF ME I KNEW SOMETHING WASN'T RIGHT. I WAS DRIVING ABOUT 25MPH THERE IS ABOUT 85000 MILES ON THE VAN. I ONLY OWN IT FOR ABOUT 3 MONTHS.I GOOGLE IT TO SEE WHAT IT CAN BE TO FIND OUT THERE WAS A RECALL ON THIS SAME ISSUE FOR THAT YEAR,MAKE AND MODEL OF MY VAN. WHEN I CALLED THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. SO HOW IS IT THAT FOR THE SAME YEAR SAME PROBLEM IT'S NOT COVERED. I HAVE NEVER HAD A CAR THAT KEY WOULD JUST SLIP BACK AND JUST SHUT DOWN MY CAR WHILE DRIVING. I DEFENTLY THINK THIS SHOULD BE LOOKED INTO AND IF I WAS ON A INTERSTATE WHEN IT HAPPENED I WOULD OF BEEN KILLED. I AM NOW AFRAID TO EVEN DRIVE THE CAR. NO CODES CAME ON OR NOTHING IT WAS RUNNING PERFECTLY AND THE KEY JUST WENT BACK TO THE ACC SPOT IT STARTED RIGHT BACK UP.

Air Bags
Filed Feb 22, 201788,000 milesMO

ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS BEEN BACK TO THE DEALERSHIP. THE FIRST DIAGNOSIS WAS A BRAKE SWITH RELAY AND THEY SAID THAT SHOULD FIX IT. WELL THE SAME PROBLEMS OCCURED A FEW MORE TIMES WITH NO COMMON DENOMINATOR AS TO WHY IT WAS NOT RUNNING. I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY UNPLUGGED THE TIPM (TOTAL INTEGRATED POWER MODULE). THEY SAID THAT CLEARED ALL CODES AND A RESET FIXES THE PROBLEM SOME TIMES. I PICKED IT UP THE NEXT AND EVERYTHING WAS FOR MY TRIP TO ST. LOUIS AND BACK. I GOT IN THE VAN LATER THAT EVENING AND WHILE DRIVING DOWN THE DRIVEWAY THE ENGINE SHUT OFF AND THE VAN LOST ALL POWER. I ALMOST TOO OUT MY FENCE WHEN THIS HAPPENED. I PUT IT IN PARK AND THE KEY WOULDN'T COME OUT. AFTER A LITTLE WHILE THE KEY CAME OUT ANBD THE VAN FINALLY STARTED. I CALLED THE TOW TRUCK AND HAD IT HAULED DIRECTLY TO THE DEALER. AFTER A FEW DAYS THE DETERMINED IT WAS HE TIPM AND THE BILL WAS APP. $1000.00. I HAVE A CASE OPENED WITH CHRYSLER (CASE #: 31057897) WITH THERESA. AFTER GOOGLING THE TIPM I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH CARAVANS, TOWN & COUNTRY'S, DODGE RAMS, DURANGOS AND SOME JEEP MODELS. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO RECTIFIED BY CHRSLE

Electrical System
Filed Jan 18, 2017126,000 milesNE

WHILE DRIVING ON A STREET AND HITTING A LARGE BUMP OR DRIVING OVER BUMPY RAILROAD TRACKS THE VEHICLE WILL JUST SHUT OFF LIKE SOMEONE TURNED OFF THE IGNITION. YOU HAVE TO PUT THE CAR BACK IN PARK AND TURN THE IGNITION SWITCH ON TO START THE CAR AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. *TR

Unknown or Other
Filed Dec 22, 201665,000 milesNY

UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FOR THAT VEHICLE,PLEASE DO SOMETHING FOR THAT VEHICLE BEFORE SOME DIES OR ARE SERIOUS INJURED,THAT PROBLEM HAS HAPPEN SEVERAL TIMES IN A WEEK,TOOK VEHICLE OFF THE ROAD FOR WINTER DRIVING. *TR

Engine
Filed Oct 24, 201644,466 milesMI

WHILE DRIVING THE VAN, THE VEHICLE CUTS OFF, STEERING BECOMES DIFFICULT AND THE TRACTION CONTROL LIGHT COMES ON. I HAVE TO RESTART THE CAR IN ORDER TO DRIVE. THIS IS VERY DANGEROUS TO HAVE A CAR TO JUST "SHUT-OFF" WHILE DRIVING. THIS HAS OCCURRED AT LEAST 5 TIMES WITHIN THE LAST WEEK. I HAVE BEEN DRIVING ON DIFFERENT CITIES STREET AND ONCE WHILE TURNING INTO MAJOR TRAFFIC. I CONTACTED A CHRYSLER DEALERSHIP SERVICE DEPARTMENT AND WAS TOLD THIS PARTICULAR CAR WAS NOT IN A RECALL BUT THIS HAS BEEN AN ISSUE FOR DODGE CARAVANS FOR MANY YEARS FROM MY RESEARCH. *TR

Engine1 injured
Filed Oct 19, 2016102,377 milesMI

I WAS WALKING BACK TO MY RUNNING, SET IN PARK VAN, AS I WALKED THROUGH THE FRONT OF MY VAN, AND BACK OF ANOTHER VEHICLE, I TOUCHED MY VAN HOOD, AND MY CAR WENT FORWARD BY ITSELF PINNING ME BETWEEN BOTH CARS CRUSHING MY KNEES! IT WENT UPHILL SET IN PARK WHILE RUNNING IN A DRIVEWAY.

Service Brakes
Filed Aug 17, 201618,000 milesCA

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WITHIN SHORT INTERVALS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

Electrical System
Filed Jun 28, 201655,000 milesMN

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE OCCURRED ONLY AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR FORTY-FIVE CONSECUTIVE DAYS FOR FURTHER INVESTIGATION. ADDITIONALLY, THE THERMOSTAT HOUSING WIRING HARNESS WAS REPLACED, BUT THE FAILURE PERSISTED. PRIOR TO THE RECALL REPAIR, THE ENGINE WOULD SHUT OFF IF THE GEAR LEVER WAS SLIGHTLY TOUCHED. ALSO THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION, BUT THE RECALL REPAIR CORRECTED THIS ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Air Bags
Filed Jun 6, 2016120,791 milesWI

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHEN THE VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE FUSE BLOCK (TIPM) FAILED AND NEEDED TO BE REPLACED. IN ADDITION, WHILE DRIVING 55 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,791.

Electronic Stability Control (esc)
Filed Jun 6, 201699,000 milesCA

MY CAR HAS BEEN HAVING INTERMITTENT STALLING/ NO STARTING ISSUES SINCE 9/16/14. I HAVE REPLACED THE BATTERY, SPARK PLUGS, CRANK SHAFT SENSOR, WYN MODULE. I HAVE HAD MY MECHANIC LOOK IT + I HAVE TAKEN IT INTO THE DODGE DEALER 2 TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHY IT KEEPS STALLING/ NOT STARTING. I HAVE TRIED CONTACTING THE DODGE CORPORATE OFFICE TO SEE IF THEY COULD HELP BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. MY CAR HAS STOPPED COMPLETELY (LOSING STEERING/POWER) A LOT OF TIMES, OF WHICH 2 TIMES WERE ON THE FREEWAY GOING 50 + MILES W/ KIDS IN MY CAR. THIS IS A HUGE SAFETY ISSUE!!!! LUCKILY I WAS ABLE TO PULL OFF THE ROAD AND RESTART MY CAR BEFORE MY KIDS AND I WERE HIT. 9/16/14- SERVICED CAR FOR INTERMITTENT NO START 6/22/15 DID NOT START FOR SEVERAL TIMES 7/9/15 SERVICED CAR FOR INTERMITTENT NO START 8/19/15 SERVICED CAR FOR INTERMITTENT NO START- REPLACED BATTERY XX- GOING INTO PARKING LOT 20 MPH CAR CUT OFF. XX- COMING OUT OF CHURCH PARKING LOT 10 MPH CAR CUT OFF. XX- COMING OUT OF BRENTWOOD GOLF COURSE 20 MPH CAR CUT OFF. (NO CODES) 1/22/16 SERVICED CAR FOR INTERMITTENT NO START/STALLING 2/4 REPLACED SPARK PLUGS $343 3/16 ON HWY 680 GOING 50 MPH W/2 KIDS IN THE CAR. CAR CUT OFF , LOST STEERING/POWER. GOT INTO EMERGENCY LANE TURNED IT OFF / ON. 3/22 SERVICED CAR FOR INTERMITTENT NO START/STALL. REPLACED CRANK SHAFT $157 3/23 HWY 4 BY CEMETERY GOING ABOUT 55 MPH. CAR CUT OUT, LOST STEERING/POWER 3/24 PULLING INTO DRIVEWAY CAR SHUT OFF. C

Air Bags
Filed Mar 11, 2016PA

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Feb 16, 2016130,000 milesIL

MY 2010 DODGE GRAND CARAVAN STALLS 5 TO 10 TIMES PER WEEK. IT STALLS AT ANY SPEED AND AT ANY TIME (WARM OR COLD). SINCE THE DODGE DEALERSHIP COULD NOT FIND THE ISSUE (HATS OFF TO THEIR INEPTITUDE), AFTER FURTHER RESEARCH, I LEARNED THE ISSUE IS DUE TO FAILURE OF THE TOTALLY INTEGRATED POWER MODULE (TIPM) AND AFFECTS OTHER DODGE/CHRYSLER PRODUCTS . SEE NHTSA ACTION NUMBER: DP14004. HOWEVER, NHTSA STANCE ON THIS IS 'EXCEPT INSOFAR AS THE PETITIONER'S CONTENTIONS RELATE TO THE DEFECT CONDITION ADDRESSED BY THE CHRYSLER RECALLS, THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED. IN OUR VIEW, ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT AS ALLEGED BY THE PETITIONER AT THE CONCLUSION OF THE REQUESTED INVESTIGATION. THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED'. THIS WILL ONLY BE RESOLVED WHEN SOMEONE DIES OR THE NHTSA TAKES OUR 'CONTENTIONS' SERIOUSLY.

Electrical System
Filed Feb 13, 201697,000 milesNJ

ALL THE WARNING LIGHTS ON THE DASH LIGHT UP, THE WIPERS START AND CAN'T BE STOPPED, ALL THE WINDOWS WON'T GO UP OR DOWN, THE DOOR LOCKS WON'T WORK AND WORST OF ALL THE GAS GAUGE, SPEEDOMETER, AND OTHER DASH INDICATORS GO DEAD SHOWING NO ACTION. THIS ALL HAPPENS UNANNOUNCED AT ANY TIME DRIVING OR STILL. IT CAN HAPPEN WITH JUST TURNING THE KEY ON TO START THE CAR.THE MOST RECENT TIME, 2/10/16 THE DEALER REPAIR SAID THERE WERE A TOTAL OF 24 DIFFERENT CODES SAVED THAT DID CONFLICT WITH EACH OTHER.

Air Bags
Filed Feb 8, 2016AL

2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD RECALL # 14V373000. *JB

Electrical SystemFire
Filed Feb 4, 201640,000 milesNJ

TIPM ELECTRICAL FIRE WHILE VAN WAS PARKED. STARTED AFTER PUSHING THE DOOR LOCK ON MY KEY FOB. CHRYSLER SENT AN INDEPENDENT ADJUSTER OUT ON 2/2/16. HAVE NOT HEARD FROM CHRYSLER YET. THIS IS THE 2ND TIME MY VAN HAS HAD AN ELECTRICAL FIRE. 1ST TIME WAS OCTOBER 2014 - HAD TO REPLACE ENTIRE ELECTRICAL SYSTEM IN THE VAN. I SAVED THE 2 BOXES WORTH OF BURNED HARNESSES/PARTS JUST IN CASE. I PAID $6,000 OUT OF POCKET LAST TIME. FIRE DEPARTMENT CAME AND DISCONNECTED BATTERY AND FUSE BOX. NO FLAMES OR INJURIES.

Service Brakes
Filed Jan 22, 2016PA

I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.

Air Bags
Filed Jan 15, 2016TX

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 15, 2016TX

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 13, 2016TN

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03-10-16 *BF THE CONSUMER STATED IT HAS BEEN OVER A YEAR, SINCE SHE RECEIVED THE FIRST RECALL NOTICE. UPDATED 03/23/16.*JB

Air Bags
Filed Jan 8, 2016WV

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ UPDATED 04/05/16.*JB

Electrical System
Filed Jan 6, 2016OH

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 9, 201551,500 milesPA

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ UPDATED 05/09/18*JB *CN

Steering
Filed Nov 23, 2015IL

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. WHILE STEERING TO THE LEFT, THE NOISE DECREASED AND, WHILE STEERING TO THE RIGHT, THE NOISE INCREASED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE NOISE STOPPED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Nov 23, 2015130,000 milesMN

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION MODULE), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Oct 28, 2015110,000 milesNC

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Oct 21, 201527,000 milesPA

I RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE FOR THE WIRELESS IGNITION NODE MODULE OF MY DODGE CARAVAN IN MAY 2015. IT IS IMPORTANT FOR MY SAFETY CONCERNS AND VEHICLE RELIABILITY. I WENT TO THE DEALER FOR THE FREE CORRECTION-UPGRADE AND REPAIR IN MAY. THEY TOLD ME THE PART IS NOT IN, BE IN NEXT WEEK, NEXT WEEK, IN A FEW DAYS......ON AND ON...ETC..........MADE ME SEVERAL APPOINTMENTS AND THE PARTS NEVER ARRIVED, THUS WASTING MY TIME AND WEEKLY SCHEDULING. IF I CALL THEY GET ANNOYED WITH MY CALL, IF I GO THERE THEY GET ANNOYED FOR MY REQUESTED AND REQUIRED BY LAW, FREE REPAIR. THEY PROMISE, NEXT WEEK, YOU ARE ON OUR LIST, YOU WILL BE SOON, LET ME LEAVE A NOTE.....IT SEEMS LIKE A SCAM. NOW IT IS OCTOBER 21, 2015 AND IT STILL HAS NOT HAPPENED. THEY WERE AGAIN ANNOYED WITH YESTERDAYS VISIT AND GAVE MANY EXCUSES AND OF NO HELP. THEY KEEP GIVING EXCUSES FOR NOT PERFORMING THIS SAFETY RECALL. SOMETHING VERY STRANGE IS GOING ON HERE AND THEY SEEM TO BE IGNORING THEIR CUSTOMERS SAFETY OF WHICH THE REPAIR IS REQUIRED BY LAW TO BE PERFORMED......AFTER ALL.....IT IS A SAFETY RECALL! I AM CONSIDERING FUTURE LAWSUIT/OR CLASS ACTION LAWSUIT WITH MANY OTHERS WHO ARE VERY UNHAPPY WITH CHRYSLER/B&B DODGE. PLEASE TAKE CARE OF THIS. THE DEALER IS B&B DODGE, 125 GRANDVIEW AVE, HONESDALE, PA 18431. TELEPHONE NUMBER: 570-253-12909. THE REPAIR IS REPLACEMENT OF "THE WIRELESS IGNITION MODULE" (WIN), REPLACEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEYS (FOBIK) AND IGNITION SWITCH, ETC. THIS IS

Complaints 1-50 of 172, newest first, reproduced as filed.

Across model years

Worst on record: 1996
YearComplaintsRecallsFiresDeathsAssessment
20171100Routine
20162000Routine
201523000Routine
201420000Routine
201330010Routine
201287030Routine
201178010Routine
2010 — this page172260Routine
2009118230Routine
2008302260Above average
200781411Fatalities reported
2006173620Routine
2005537900Above average
200465830Routine
2003195951Fatalities reported
200224510111Fatalities reported
20012571031Fatalities reported
20004701354Fatalities reported
199955514140Above average
199862914231Fatalities reported
199771415374Fatalities reported
19961,40318479Fatalities reported
1995489470High concern
1994644563Fatalities reported
19939491071Fatalities reported
199291311133Fatalities reported
199161711121Fatalities reported
1990278671Fatalities reported

Compare every Caravan year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 23, 2010. Source: NHTSA Office of Defects Investigation.