“Dt: air bag light stayed on/the cruise control switch didn't work, and the horn malfunctioned. Noticed these failures on june 1, 2005. Have not contacted the dealer. Had checked the fuses, they were still good. *ak”
Owner complaint, filed Aug 5, 2005
“Dt: air bag light is on and cruise control and horn doesn't work. *ak consumer states having a recall notice for these problems but delearship refuses to fix because the vehicle is not a 1998 or newer. The consumer's steering wheel is getting worst. Consumer's VIN #'s are not on the recall list, consumer also owns a 2000 dodge van. Consumer wants to be kept up to date on the progress of the claim. *nm”
Owner complaint, filed Jun 28, 2005 at 100,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 1997 Caravan peaked in 2002, with 155 filed that year. Owners had filed 86 complaints about the airbags before the first recall that covers it, 02V293000 in November 2002; 42 more have come in since. In 2022 owners filed 1 so far.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Defect. CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Mar 8, 2002545,311 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Filed Nov 13, 199725,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Risk. SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Defect. THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Risk. A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy. DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder96V215000
Filed Oct 29, 199618,997 vehiclesChrysler Corporation
Defect. THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Risk. AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy. DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
All 15 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1997 Caravan.
REAR SEAT BELT MALFUNCTIONPreliminary evaluation PE02004Closed
Opened Jan 16, 2002Closed Mar 11, 2002Led to recall 02V076000seat belts
This investigation was opened january 16, 2002, based on seven reports alleging the third row seat belt retractors failed on certain 1997 and 1998 model year caravan and voyager vehicles.the reports indicated a tar like substance entered the retractor mechanism, thus causing the retractor to jam or bind.in this condition the seat belt is rendered inoperable, as the webbing cannot retract or be withdrawn from the retractors for use.recall scope:the affected vehicles are 1997 through 1999 dodge caravan, plymouth voyager, and chrysler town & contry built on a short wheel base chassis.the …
AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system
There is no summary currently available
DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration
There is no summary currently available
POST COLLISION FUEL SYSTEMEngineering analysis EA99013Closed
Opened Jun 11, 1999Closed Aug 10, 2001fuel system
POST-COLLISION FUEL SYSTEM INTEGRITYPreliminary evaluation PE99010Closed
Opened Feb 3, 1999Closed Jun 11, 1999fuel system
There is no summary currently available
INTEGRATED CHILD SEAT BELT LOCKUPEngineering analysis EA97003Closed
Opened Jan 31, 1997Closed Aug 19, 1998child seat
This investigation is closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.
INTEGRATED CHILD SEAT BELT LOCKUPInvestigation SQ96016Closed
Opened Sep 18, 1996Closed Feb 4, 1997seat belts
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 …
Technical service bulletins
136 on file
Repair instructions the manufacturer sent its dealers for the 1997 Caravan. Not recalls: the fix is usually free only while the car is under warranty.
engine 22body and frame 19transmission 17equipment 14steering 10brakes 9visibility 9electrical system 8
I know it's my solenoid my vehicle won't go out of 2 gear. My name is [XXX].[XXX] my number is [XXX]. I'm not sure if anything can be done being the vehicle is so old but I thought I'd give it a try. Email is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical System
Filed Mar 11, 2016250,000 milesCA
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURES WITHIN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250,000.
Electrical System
Filed Sep 22, 2014WA
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO STOP WORKING AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE CHECK ENGINE, AIR BAG AND BATTERY WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering
Filed Mar 24, 20142,000 milesNC
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH OVER A PUDDLE OF WATER, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST. THE FAILURE ONLY OCCURRED WHENEVER THE CONTACT WAS DRIVING OVER A PUDDLE OF WATER, CAUSING THE SERPENTINE BELT TO BECOME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE DIFFERENT TIMES WHERE THE SERPENTINE BELT WAS RECONNECTED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Engine
Filed Mar 23, 2014FL
WHEN THE VEHICLE IS ON, THE KEY CAN BE REMOVED AND THE ENGINE REMAINS ON. *TR
Electrical SystemFire
Filed Aug 24, 2013209,000 milesVA
MY WIFE PARK THE VAN INSIDE THE GARAGE, TURN OFF THE RADIO, ENGINE AND LIGHTS. SHE OPEN THE DRIVERS DOOR AND SEE FLAMES AND SMOKE COMING BY THE PARKING BRAKE HANDLER. AND ALL THE LIGHTS ON THE VAN WERE ON. SHE REMOVE THE KIDS FROM THE VAN AND MY SON CALL 911.POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISH THE FIRE, REMOVE THE VAN FROM THE GARAGE AND CHECK IT AND FOUND POSSIBLE ELECTRICAL MALFUNCTION .CHECK THE VAN TODAY 8-24 2013 AND FOUND THAT THE FIRE START AT THE HEAD LIGHT SWITCH. DIM SWITCH OK AND MIRROR SWITCH OK. THE FIRE DAMAGE THE LEFT SIDE OF THE DASHBOARD, WINDSHIELD, SUN VISOR AND CELLING. I HAVE THIS VAN SINCE NEW, NEVER HAVE A PROBLEM BEFORE. AND NEVER SEE A PROBLEM LIKE THIS. *TR
Air Bags1 injured
Filed Aug 1, 201339,000 milesFL
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED BRUISES AND SCRATCHES TO THE RIGHT ARM WHEN THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
EngineFire
Filed Aug 4, 2012120,000 milesVA
WHILE PARKED AT A STOP SIGN THE VEHICLE STARTED TO SMOKE. A FIRE THEN APPEARED COMING OUT OF THE HOOD. 911 WAS CALLED AND FIRE SQUAD CAME. WITHIN 5 MINUTES THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. FIRE EXTINGUISHERS WERE USED BUT IT COULD NOT PUT OUT THE FIRE. FIRE TRUCK CAME AND BY THIS TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. FIREMEN USED WATER TO FINALLY CONTROL THE FIRE. FIRE RESTARTED AND HAD TO BE PUT OUT AGAIN AND EVENTUALLY THE FIRE WAS COMPLETELY EXTINGUISHED. IT WAS PERHAPS ONLY 10 MINUTES FOR THE FIRE TO START, SPREAD, AND COMPLETELY AND UTTERLY DESTROY THE VAN. BECAUSE OF THE INTENSITY, QUICKNESS OF THE FIRE, AND THE DIFFICULTY IN PUTTING IT OUT, IT APPEARS TO BE A FUEL RELATED FIRE. I READ THAT DODGE HAD FUEL LINE "O" RINGS THAT COULD BE DEFECTIVE AND THAT COULD HAVE BEEN THE CAUSE. I CALLED DODGE HEADQUARTERS AND EXPLAINED THE EVENT. I AM STILL WAITING FOR A CALL BACK. *TR
Steering
Filed Jul 11, 2012114,000 milesCO
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE WINDOWS BECAME FOGGY, CAUSING VERY DANGEROUS CONDITIONS FOR THE DRIVER. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED; HOWEVER THE CONTACT HAD JUST REPLACED THE SERPINITINE BELT 2,000 MILES PRIOR. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.
Steering › Linkages › Tie Rod Assembly
Filed Apr 23, 2012200,000 milesCT
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN . THE CONTACT STATED THAT WHILE DRIVING 3 MPH AND ATTEMPTING A TURN, THE FRONT PASSENGER SIDE TIRE ROD FRACTURED. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED.THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 200,000.
Service Brakes, HydraulicCrash2 injured
Filed Feb 25, 2012185,000 milesMN
WAS TRAVELING HOME FROM WORK, RUSH HOUR TRAFFIC HEAVY BUT MOVING CLOSE TO POSTED SPEED LIMIT (65 MPH). TRAFFIC SLOWED IN FRONT OF ME AND I ALSO SLOWED, THEN TRAFFIC CAME TO A SUDDEN STOP, SO I ALSO INCREASED PRESSURE ON THE BRAKES. WHILE DOING SO, THE PEDAL WENT RIGHT TO THE FLOOR, I LOST BRAKE PRESSURE AND STARTED MOVING TO THE LEFT TO AVOID A COLLISION BUT WAS NOT ABLE TO. MY VAN HIT THE CAR IN FRONT OF ME. I HAD TIME AND SPACE TO STOP AND NOT COLLIDE IF THE BRAKES WOULD NOT HAVE FAILED, BUT WHEN I LOST BRAKES, THE DISTANCE BETWEEN MY VAN AND THE CAR IN FRONT OF ME CLOSED TOO QUICKLY FOR ME TO AVOID THE COLLISION. THE VAN WAS DAMAGED ON THE FRONT RIGHT (PASSENGER) SIDE, BUT WHEN I GOT THE VAN BACK HOME OFF OF THE TOW TRUCK, I SAW BRAKE FLUID ON MY DRIVEWAY FROM THE DRIVER'S SIDE OF THE VAN. A FEW DAYS LATER I GOT THE VAN ON JACKSTANDS TO LOCATE THE FLUID LEAK AND FOUND THE PROBLEM TO BE TERRIBLY CORRODED BRAKE LINES RUNNING ALONG THE DRIVER'S SIDE OF THE VEHICLE IN THE AREA OF THE DRIVER'S DOOR. THERE IS SOME FLEXIBLE STEEL BRAIDED LINE AND WHERE IT JOINS THE RIGID LINE, THERE IS A SO MUCH CORROSION THAT THE LINE IS LITERALLY RUSTING AWAY. SEARCHING ON THE INTERNET I HAVE FOUND THIS IS A VERY COMMON PROBLEM WITH CHRYSLER MINIVANS FROM 1997 TO 2000. I FEEL IT IS A MANUFACTURING PROBLEM. I AM 55 YEARS OLD AND HAVE WORKED ON CARS ALL OF MY ADULT LIFE AND HAVE NEVER SEEN BRAKE LINES CORRODE LIKE THIS. AS THERE ARE MANY VANS LIKE MINE ON THE ROAD, I WONDER HOW MANY OTHER VANS HA
Engine and Engine Cooling
Filed Nov 23, 201168,000 milesNC
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 65 MPH THE VEHICLE LOST POWER STEERING, THE ENGINE OVERHEATED, THE ALTERNATOR AND AIR CONDITIONER FAILED. THE VEHICLE MERGED ONTO THE SIDE OF THE ROAD AND THE CONTACT INSPECTED THE ENGINE AND NOTICED THE SERPENTINE BELT DETACHED FROM THE PULLEY AND WAS DRAGGING ON THE GROUND. THE CONTACT CONNECTED THE BELT BACK ONTO THE PULLEY. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THERE WAS NO FAILURE; HOWEVER, THE PULLEY COULD BE REPLACED FOR $1000. THIS FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 210,000.
Service Brakes, Hydraulic
Filed Oct 10, 2011187,000 milesMN
WHILE DRIVING THE ABS SYSTEM ACTIVATED EVEN THOUGH THE PAVEMENT WAS DRY. THE PROBLEM IS THAT THE ABS SYSTEM PREVENTED THE BRAKES FROM FUNCTIONING AT ALL AND I ROLLED THROUGH AN INTERSECTION EVEN THOUGH I WAS PRESSING FIRMLY ON THE BRAKE PEDAL. THE ABS WARNING INDICATOR EVENTUALLY ILLUMINATES INDICATING SOMETHING IS WRONG WITH THE SYSTEM HOWEVER, I DON'T THINK IT SHOULD HAVE FAILED IN SUCH A WAY AS TO PREVENT ANY BRAKING ACTION FROM OCCURRING. THIS PROBLEM HAS ONLY HAPPENED ONCE BUT I WAS VERY LUCKY THAT NO OTHER VEHICLES WERE TRAVELING THROUGH THAT INTERSECTION AT THE SAME TIME THAT THIS PROBLEM CAUSED ME TO ROLL THROUGH IT WHILE THE STOPLIGHT WAS RED FOR ME. *KB
Fuel System, Gasoline
Filed Aug 15, 2011212,021 milesCA
FUEL LEAK IN ENGINE COMPARTMENT FROM DEGRADING O-RINGS ON FUEL INJECTION RAIL. FUEL DRIPPING ONTO ENGINE FROM FUEL RAIL CLAMP O-RINGS REPLACED PREVIOUSLY ON NHTSA RECALL CAMPAIGN ID NUMBER 00V268000 IN 2002. CONTACTED DAIMLER CHRYSLER AT 800-853-1403 REQUESTING DANGEROUS REPEAT PROBLEM WITH FUEL O-RINGS BE REPAIRED BY DEALER AT NO-CHARGE.MANUFACTURER DECLINED FREE REPAIR REQUEST STATING MY 1997 VEHICLE HAS TOO MANY MILES.
Exterior Lighting
Filed Jun 28, 2011164,000 milesNC
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH THE HEADLIGHTS MALFUNCTIONED AND THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST WHO CONFIRMED THAT THE BODY CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE BODY CONTROL MODULE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 164,000.
Engine and Engine Cooling › Cooling System
Filed Apr 20, 2011CA
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT NOTICED STEAM COMING FROM THE FRONT END OF THE VEHICLE AS THE RADIATOR OVERHEATED AND EXPLODED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Fuel System, Gasoline › Fuel Injection System › InjectorsFire
Filed Oct 29, 2010170,000 milesAL
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE SUDDENLY CAUGHT FIRE WHILE HE WAS DRIVING AT APPROXIMATELY 30 MPH. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS AVAILABLE. THE ENTIRE ENGINE COMPARTMENT WAS BURNED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE LOCAL DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 170,000.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 29, 201031,000 milesAZ
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN RAINY WEATHER, THE FAN BELT SUDDENLY FAILED, CAUSING THE STEERING AND AIR CONDITIONING SYSTEM TO ALSO FAIL. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FAN BELT WAS NOT IN A LOCATION AROUND THE FAN UNIT TO HOLD IT IN PLACE AND WOULD FAIL AGAIN IF WET. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 33,000.
Electrical System
Filed Aug 16, 201072,000 milesME
1997 DODGE CARAVAN. STARTING AT ABOUT 30,000 MILES, THE WINDSHIELD WIPERS WOULD MYSTERIOUSLY COME ON, MAKE 4 TO 5 WIPES AND TURN OFF. WE MADE JOKES ABOUT THE GHOST RIDING WITH US. IT WAS AN INTERMITTENT PROBLEM, HAPPENING ABOUT EVERY MONTH OR SIX WEEKS. IT COULD NOT BE REPRODUCED ON DEMAND. FINALLY, AT 72,000, THE WINDSHIELD WIPERS REFUSED TO TURN ON FROM THE STALK--EXCEPT WHEN THE WINDSHIELD WAS GIVEN A "SQUIRT" OF FLUID BY LIFTING UP ON THE TURN SIGNAL/WIPER CONTROL STALK, THEN THEY GAVE THE REGULAR THREE WIPES AND TURNED OFF. THE DEALER REPLACED THE ENTIRE SWITCH UNIT. IT DID NOT HELP. THEN THEY CALLED CHRYSLER'S "SUPER TECH 800 NUMBER" AND NO HELP WAS PROVIDED. SINCE THE CAR COULD NOT BE INSPECTED WITH NO WIPER FUNCTION, THE ENTIRE BODY CONTROL MODULE WAS REPLACED (COMPUTER) WHICH FIXED THE PROBLEM. COST: $741.00. SINCE ALL OF THE MECHANICAL PARTS OF THE WIPER SYSTEM WORKED, IF THIS HAPPENED AGAIN, I DETERMINED I WOULD SIMPLY PULL A HOT WIRE THROUGH THE DASH TO AN "ON-OFF" SWITCH AND CONNECT THAT UP TO THE WIPER FEED--ESTIMATED COST OF LESS THAN $10.00. *TR
Steering
Filed Jul 9, 2010150,000 milesTX
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER CONDITIONS, THE STEERING WHEEL LOCKED AND WOULD NOT STEER TO THE LEFT OR RIGHT AND THEN IT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE SERPENTINE BELT CAME OFF. THE BELT WAS PUT REPLACED AND THE CONTACT WAS INFORMED THIS WAS A KNOWN FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Fuel System, Gasoline › Fuel Injection System › InjectorsFire
Filed Jun 21, 2010175,000 milesKY
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC STOP THERE WAS AN UNUSUAL NOISE COMING FROM THE VEHICLE. SHE THEN NOTICED THERE WERE FLAMES COMING FROM THE FRONT DRIVERS SIDE FENDER. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE CONTACT BELIEVED NHTSA RECALL CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) WAS THE CAUSE THE FAILURE. THE MANUFACTURER ADVISED HER THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 175,000.
Fuel System, Gasoline › Fuel Injection SystemFire
Filed Mar 2, 2010NC
1997 DODGE CARAVAN GAS ON THE INSIDE OF THE CAR*CW THE CONSUMER STATED AFTER HE FILLED THE GAS TANK, IT QUICKLY RAN OUT. AS THE CONSUMER WAS GOING BACK TO THE GAS STATION, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONSUMER WAS ABLE TO GET OUT OF THE VEHICLE SAFELY. THE FIRE DEPARTMENT CAME TO PUT THE FIRE OUT. THE CONSUMER WAS THEN INFORMED THE FUEL RAIL HAD BURST AND CAME LOOSE WHICH CAUSED FUEL TO LEAK, WHICH CAUSED THE FIRE. *JB
Service Brakes, Hydraulic
Filed Dec 29, 2009147,683 milesMI
VEHICLE METAL BRAKE LINES RUSTED TO THE POINT OF FAILURE. ON A 1997 DODGE CARAVAN, THE METAL TUBE BRAKE LINES LEADING FROM THE DISTRIBUTION BOX TO THE REAR BRAKE WHEEL CYLINDERS RUSTED TO THE POINT THAT THEY FAILED UNDER USE. VEHICLE BRAKE LINES HAD TO BE REPLACED TOTALLY, AND THE FAILURE OCCURRED WITHOUT WARNING. *TR
Engine and Engine Cooling
Filed Dec 27, 2009107,850 milesWI
BELT SLIPPED OFF MY 1997 DODGE CARAVAN.... ALSO WHEN I GOT HOME FELL FROM TOW TRUCK BECAUSE OF ICE !~! BUT WOULD NOT OF HAPPEN IF A RECALL WOULD HAVE HAPPENED ALREADY LOOK AT ALL THOSE COMPLAINTS OUT THERE.. *TR
Engine and Engine Cooling › Cooling System
Filed Oct 18, 2009WA
SERPENTINE BELT SLIPS OFF PULLEY SYSTEM WHEN DRIVEN THROUGH STANDING WATER IN ROAD,THIS DISABLES POWER STEERING,COOLING AND BATTERY,WHICH IN TURN DISABLES LIGHTS,POWER WINDOWS AND FUEL PUMP. I HAVE ENCOUNTERED THIS PROBLEM SEVERAL TIMES WITH BOTH MY 97 AND 98 CARAVAN. BELT IS DRIED OFF AND RE ATTACHED. *TR
Air Bags › FrontalCrash1 injured
Filed May 11, 2009160,000 milesMI
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING 45 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH. ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND STRUCK THE CONTACT'S VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND NO LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE CONTACT SUSTAINED MAJOR INJURIES, INCLUDING A BROKEN NOSE AND CHEEK BONES, AND ALSO A SHATTERED RIGHT FOOT. A POLICE REPORT WAS FILED AND PICTURES OF THE CRASH ARE AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED. NHTSA CAMPAIGN ID NUMBER 02V293000 (AIR BAGS:FRONTAL) WAS REFERENCED. THE DEALER WILL BE NOTIFIED FOR MORE INFORMATION ABOUT THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
Power Train
Filed Feb 20, 2009138,000 milesNC
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE TRANSMISSION APPEARED TO BE SLIPPING. THE VEHICLE WOULD NOT SHIFT FROM SECOND GEAR AND, ONCE IT STOPPED, IT VIBRATED EXCESSIVELY. UPON FURTHER INVESTIGATION, THE CONTACT FOUND METAL SHAVINGS IN THE TRANSMISSION PAN. THERE WERE NO RECALLS AVAILABLE FOR THE FAILURE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 138,000.
Electrical System
Filed Nov 18, 2008135,000 milesCT
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT SHIFTED FROM DRIVE INTO PARK AND THE VEHICLE WAS ABLE TO BE RESTARTED. TWO DAYS LATER, WHILE MAKING A TURN AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND NEARLY CRASHED INTO A BUILDING. THE VEHICLE PERSISTENTLY STALLED AFTER THESE INCIDENTS AND WAS DRIVEN TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE COMPUTER AND CONTROL BODY MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. HE CALLED THE DEALER AND THEY STATED THAT A DIAGNOSTIC WAS NEEDED IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO THE VEHICLE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 135,000.
Electrical System
Filed Oct 13, 200811,000 milesNY
NO POWER TO INSTRUMENT PANEL 1997 DODGE GRAND CARAVAN. BAD SOLDERING JOINTS IN INSTRUMENT CLUSTER CIRCUIT BOARD. *TR
Engine and Engine Cooling
Filed Jul 26, 20083,000 milesWI
BOUGHT A 1998 DODGE GRAND CARAVAN IN 1997. THE SERPENTINE BELT CAME OFF NUMEROUS TIMES, USUALLY WHEN GOING THROUGH PUDDLES OR SNOW. WHEN THE BELT COMES OFF, ALL POWER TO STEERING, BRAKES, ETC. IS GONE. THIS IS A COMMON COMPLAINT WITH THESE VANS, YET DODGE/CHRYSLER HAS REFUSED TO ADMIT IT AND RECALL IT. I FINALLY GOT TIRE OF IT AND TOOK A LOOK AT WHY IT WAS HAPPENING. I NOTICED THAT THE IDLER WHEEL CLOSEST TO THE FRONT OF THE VEHICLE IS SHAPED AND MOUNTED IN A WAY THAT ALLOWS THE BELT TO COME OFF EASILY. THE IDLER WHEEL IS TOO FAR IN AND IS BEVELED OUTWARD, CAUSING THE BELT TO COME OFF WHEN IT BECAME WET OR GOT SNOW OR ICE PIECES ON IT. THE CURE? A 5 CENT WASHER PLACED BEHIND THIS IDLER WHEEL, BRINGING IT OUT EVER SO SLIGHTLY, BUT ENOUGH TO PREVENT IT FROM COMING OFF EVER AGAIN. NOT THE TENSIONER OR THE BELT OR ANY OF THE OTHER EXCUSES THEY CHARGE YOU FOR, JUST A SIMPLE WASHER THAT ACTS LIKE A SPACER. *TR
Power Train › Automatic Transmission
Filed Jun 3, 2008CA
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, THE TRANSMISSION FAILED AND THE VEHICLE WAS TOWED TO THE DEALER. THEY TOOK THREE WEEKS TO REPAIR THE VEHICLE AND, BEFORE THE CONTACT COULD PAY FOR THE REPAIRS, THE NEW TRANSMISSION FAILED. THE DEALER INFORMED HER THAT SHE WOULD HAVE TO PAY FOR ANY NEW REPAIRS MADE TO THE VEHICLE AT THE COST OF $900. WHILE THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS, SOMEONE IN THE SERVICE CENTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE MILEAGE INFORMATION AND VIN WERE UNKNOWN.
Visibility › Glass, Side/Rear
Filed Apr 30, 2008150,000 milesOH
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE REAR DRIVER SIDE VENT WINDOW IS STUCK IN AN INWARD POSITION AND CANNOT BE OPENED. WHILE DRIVING AT ANY SPEED, THE INSTRUMENTAL PANEL LIGHTS BEGIN TO FLASH AND THE VEHICLE SHUTS OFF. THE VEHICLE CAN ONLY BE RESTARTED AFTER WAITING 15 MINUTES. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
Electrical System › Instrument Cluster/Panel
Filed Mar 27, 200832,000 milesKY
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD START, SHUT OFF, AND THE ELECTRICAL SYSTEM WOULD MALFUNCTION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE WOULD TURN OFF AND THE SPEEDOMETER WOULD MALFUNCTION. THE CONTACT HAS TAKEN THE VEHICLE TO BE SERVICED MULTIPLE TIMES. THE CURRENT MILEAGE WAS 142,000 AND FAILURE MILEAGE WAS 32,000.
Electrical System › Instrument Cluster/Panel
Filed Mar 4, 200840,000 milesCA
INSTRUMENT PANEL STOPS WORKING. *TR
Steering › Hydraulic Power Assist System
Filed Feb 6, 2008141,562 milesPA
ON RAINY DAYS WHEN MAKING SHARP LEFT TURN, THE 97 DODGE CARAVAN (3.0 V6) LOOSES POWER STEERING AND GOES OUT OF CONTROL. THE SERPENTINE DRIVE BELT SLIPPED OUT OF THE TENSIONER PULLEY CAUSING THE POWER STEERING LOSS LEADING TO THIS HAZARDOUS CONDITION WHILE DRIVING IN ADDITION TO THE ROAD BEING WET AND SLIPPERY. THERE IS A POTENTIAL FOR A CRASH OR DEADLY ACCIDENT IF THIS CONDITION HAPPENS. THIS CONDITION HAPPENED FOUR TIMES IN THE PAST TWO MONTHS. *TR
Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings
THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS ONLY 85,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STATED THAT ALL '1996 TO 19'99 CHRYSLER VANS PLYMOUTH, DODGE, AND CHRYSLER, HAD THE PROBLEM WITH THE STRUT TOWERS. ALL OF THEM WILL EVENTUALLY RUST FROM THE BOTTOM UP. AS I STATED, THE STRUT TOWERS WERE DEFECTIVE IN THERE DESIGN. CHRYSLER HAS A WARRANTY PART NUMBER 05086513AA BUT REFUSES TO FIX A KNOWN DANGEROUS DEFECT, BECAUSE THE VAN IS OVER THE 7 YEAR, 100,000 MILE, WHICH EVER COMES FIRST WARRANTY. THIS IS OUTRAGEOUS, ESPECIALLY SINCE THIS VAN HAS BEEN TAKEN TO THE DODGE DEALER FOR ALMOST ALL MAINTENANCE NEEDS AND YEARLY STATE OF MAINE SAFETY INSPECTIONS, AND THIS ISSUE WAS NEVER MENTIONED. CLEARLY, WHEN THE RUSTED STRUT TOWER GIVES, THE STRUT WILL COME UP THROUGH THE HOOD. AT THAT POINT, LIVES WILL BE IN DANGER, AS THE PROBABILITY OF LOSING CONTROL OF THE VEHICLE IS INEVITABLE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT. WILL CHRYSLER LIVE UP TO THE RESPONSIBILITY AND REPAIR THIS KNOW DEFECT FOR THOSE OF US OUT OF THE WARRANTY TIMELINE.*AK
Power Train › Automatic Transmission
Filed Jul 13, 200730,000 milesOH
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION AND THE O-RINGS ON THE FUEL INJECTORS ARE FAILING. CHRYSLER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL # 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 192,000 AND FAILURE MILEAGE WAS 30,000.
Structure › Body
Filed Apr 7, 2007AZ
I HAVE A 1997 DODGE CARAVAN SE PURCHASED NEW. TWO YEARS AGO I NOTICED A SPOT ON THE ROOF, AND ANOTHER ON THE HOOD WHERE THE POLYCOAT WAS BEGINNING TO PEEL. WITHIN TWO YEARS THE CAR LOOKED AS IF IT HAD SOME KIND OF DISEASE. I BEGAN TO NOTICE OTHER CARAVANS OF SIMILAR AGE, AND THEY HAD THE SAME PROBLEM. I SAW OTHER MAKES OF CARS THAT WERE MUCH OLDER WITH ORIGINAL PAINT JOBS AND THEY WEREN'T EXPERIENCING THIS PROBLEM. I AM REALLY DISAPPOINTED WITH THE PAINT JOB AND POLY COAT ON THE DODGE CARAVAN. I FEEL FOR WHAT WE PAYED FOR, AND WITH THE PROBLEMS WE HAVE EXPERIENCED , SUCH AS THE WINDSHIELD WIPERS COMING ON BY THEMSELVES, THE SERVICE ENGINE LIGHT COMING ON AND GOING OFF, THE INTERIOR LIGHT COMING ON OR NOT WHEN THE DOOR WAS OPENED, THE WARNING BELL NOT GOING OFF WHEN THE DOOR WAS OPEN, THE EMERGENCY BRAKE WORKING OR NOT WORKING, THE FOGGING OF THE PLASTIC HEADLIGHTS - AT LEAST THE PAINT JOB SHOULD HAVE LASTED!*AK
Power Train › Automatic Transmission
Filed Mar 12, 2007OK
THE VAN HAS A HARD TIME GOING IN REVERSE WHEN IT IS COOL OUTSIDE. AND WHEN GOING IN DRIVE THE VAN HAS A HARD TIME SHIFTING INTO ANY GEAR. SOMETIMES THE WHILE DRIVING DOWN THE ROAD THE SPEEDOMETER FLIPS OUT AND SHOOTS TO 0 TO 80 3 TIMES BEFORE IT STOPS AND GOES BACK TO THE RIGHT SPEED THAT I AM GOING. *JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 5, 200778,484 milesFL
MARCH 3,2007 I WAS DRIVING TO WORK IN THE RAIN. I DROVE FOR 30 MINUTES AND THEN THE SERPENTINE BELT CAME OFF MY 97 DODGE CARAVAN AGAIN. THIS HAS HAPPENED SEVERAL TIMES. WHEN THIS HAPPENS, THE VEHICLE IS ALMOST IMPOSSIBLE TO STEER. ONCE AGAIN, I WAS LUCKY AND DID NOT HAVE AN ACCIDENT. SECONDLY, MY SMALL CHILD WAS NOT IN THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION AND ON THIS MODEL AND YEAR OF DODGE CARAVAN THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET OF THIS PROBLEM. I DID MISS A DAY OF WORK AND HAD TO HAVE THE BELT PUT BACK ON THE CAR, AS WELL AS HAVING THE VEHICLE TOWED FOR ABOUT 25 MILES. *JB
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 20, 2007110,000 milesPA
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE AFTER PAYING FOR THE RELATED REPAIRS. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED THREE TIMES. THE CONTACT HAD TWO FAULTY FUEL PUMPS, AND BROKE DOWN TWICE WHILE DRIVING 35 MPH. THE VEHICLE WAS TOWED TWICE . THE FAILURE MILEAGE WAS 110,000. AFTER THE THIRD FAILURE THE MECHANIC INSTALLED A BRAND NAME OTHER THAN THE ONE LISTED ON THE RECALL NOTICE. THE CONTACT REQUESTED 100% REIMBURSEMENT AND RECEIVED 50% FOR THE REPAIRS. THE REPLACEMENT FUEL PUMP WASAN AFTER MARKET FUEL PUMP MODULE AND THE SAFETY RECALL NOTICE WAS FROM RECALL MANAGEMENT, INC., AND THE MANUFACTURER OF THE PART WAS MASTER/TIGAS. THE CONTACT WOULD LIKE A COPY OF THE COMPLAINT SENT TO MASTER TIGAS AND NOT DAIMLER CHRYSLER DUE TO THE SPECIFICS LISTED ON THE RECALL NOTICE. THE CURRENT MILEAGE WAS 145,000. *AK UPDATED 03/19/07. *JB
Electrical System › Alternator/Generator/Regulator
Filed Jan 12, 2007CT
ALTERNATOR BELT CAME OFF, ALL POWER TO VEHICLE WAS LOST. *JB
HEADLIGHT HOUSING ON 1997 DODGE SE GRAND CARAVAN. THE PLASTIC LENS OF THE HEADLIGHT HOUSING IN WHICH THE HEADLIGHT BULB IS ENCASED HAS DISCOLORED, THEREBY, OBSCURING THE LIGHT GENERATED BY THE HEADLIGHT BULB. THIS HAS OCCURRED ON BOTH THE RIGHT AND LEFT HEADLIGHT HOUSINGS. I HAVE SURVEYED OTHER MINIVANS OF THE SAME VINTAGE AND NOTICED THEY TOO WERE DISCOLORED. IT CONCERNED ME SO MUCH THAT I PURCHASED TWO NEW HEADLIGHT HOUSINGS FROM OFF THE INTERNET (NOT MOPAR). THERE IS PROBABLY A SAFETY FACTOR WITH THIS DEFECT.*JB
Power Train › Automatic Transmission
Filed Sep 19, 200693,402 milesVT
DT*: THE CONTACT STATED THE VEHICLE WHEELS LOCKED UP DUE TO A DIFFERENTIAL PIN WHEN THE TRANSMISSION FAILS ON A FRONT WHEEL DRIVE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, BUT NOT A SERVICE DEALER TO LOOK AT THE ISSUE.
Visibility › Windshield Wiper/Washer › Motor
Filed Aug 23, 200649,900 milesOH
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON NORMAL ROAD CONDITIONS THE WINDSHIELD WIPERS STARTED WORKING EVERY TIME THE TURN SIGNAL LIGHTS WERE OPERATED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
HAVE OWNED A 1997 DODGE CARAVAN (BOUGHT AS NEW) FOR 108,000 MILES. RECENTLY WE'VE HAD A PROBLEM WITH OUR WINDSHIELD WIPERS. FOR SEVERAL YEARS, WE'VE HAD THE PROBLEM OF THE "GHOST WIPERS" WHERE THEY WOULD COME ON ON THEIR OWN. BUT IT WOULD ONLY HAPPEN VERY RARELY. NOW, WE HAVE A PROBLEM WHERE THE SWITCH DOES NOT REGULATE THE SPEED OF THE WIPERS. THE INTERMITTENT PART DOES NOT WORK AT ALL. WE RECENTLY HAD IT TAKEN TO A GOODYEAR DEALER AND THEY DIAGNOSED THE PROBLEM AS A BODY CONTROL MODULE GOING BAD. THIS IS AN EXPENSIVE FIX. HAVE NOTICED A PREVIOUS COMPLAINT (#10154526) AND ALSO SEVERAL COMPLAINTS POSTED ON CARSPACE AUTOMOTIVE FORUMS. SOME SAY THE BCM IS THE PROBLEM AND OTHERS SAY IT ISN'T. *NM
Suspension › Front › Control Arm
Filed Jul 6, 200682,000 milesVA
SUMMARY: CONTROL ARM BUSHINGS REPLACEMENT PARTS ARE ON NATIONAL BACKLOG: WIDES-SPREAD OCCURRENCE OF THIS DEFECT INDICATES THE NEED FOR RECALL ON THESE PARTS. DETAILS: OUR DODGE CARAVAN IS IN NEED OF NEW CONTROL ARM BUSHINGS, HOWEVER THERE IS A NATIONAL BACKLOG FOR THESE PARTS AND THEY WILL NOT BE AVAILABLE FOR 4-8 WEEKS OR LONGER. WE BELIEVE A RECALL FOR THIS DEFECT IS A NEEDED AND FAIR WAY TO HANDLE THIS, AS THIS DEFECT IS OBVIOUSLY SO WIDE-SPREAD AS TO BE UNMANAGEABLE UNDER NORMAL CIRCUMSTANCES. WE HAVE CONTACTED CHRYSLER DIRECTLY AND THEY HAVE INFORMED US THAT THEY WILL NOT TAKE ANY CORRECTIVE ACTION. VIN: VB482644, MILEAGE: 82,000. *NM
Engine and Engine Cooling › Engine
Filed May 23, 2006CA
1997 CARAVAN DASH GAUGES DO NOT FUNCTION PROPERLY, ENGINE DIED. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO DETERMINE THE PROBLEM. *NM
Electrical System › Starter Assembly
Filed Apr 24, 200693,000 milesMA
1997 DODGE CARAVAN 3.3 LITER V6 WITH 93000 MILES. STARTED VEHICLE AND THE STARTER MECHANISM LOCKED ONTO THE FLYWHEEL OR FAILED TO DISENGAGE, MAKING A SCREECHING NOISE. TURNED IGNITION OFF AND ENGINE SHUT DOWN BUT STARTER KEPT CYCLING ENGINE. REMOVED KEYS FROM IGNITION AND VAN WAS STILL ATTEMPTING START BY TURNING THE ENGINE OVER AND OVER. STRONG SMELL OF BURNING ELECTRICAL COMPONENTS AS THE STARTER CONTINUED TO CYCLE ENGINE, UNABATED, WITH KEYS OUT OF IGNITION. HOOD WAS POPPED AND BATTERY CABLES WERE DISCONNECTED SHUTTING THE STARTER OFF. THE STARTER CRANKED THE ENGINE, NONSTOP, WITHOUT KEYS IN IGNITION, FOR APPROXIMATELY 10 MINUTES. THE ONLY WAY TO STOP THIS WAS TO DISCONNECT THE BATTERY. UPON IMMEDIATE INSPECTION OF THE STARTER IT WAS FOUND TO BE RED HOT. THE CABLES/WIRES COMING OUT OF THE STARTER WERE RED HOT AND SMELL OF BURNING PLASTIC FILLED THE AIR. THE STARTER WAS REMOVED AND FOUND TO BE ORIGINAL EQUIPMENT ( WITH CHRYSLER CORPORATION LOGO INTACT). THE STARTER WAS FOUND TO BE LOCKED IN THE EXTENDED POSITION AND WOULD NOT RETRACT. A NEW STARTER WAS PURCHASED AND INSTALLED DUE TO THE ORIGINAL BEING INOPERABLE. OLD STARTER WAS TURNED IN TO PEP BOYS IN RAYNHAM, MA FOR CORE REFUND. THERE IS NO DOUBT THAT IF THE BATTERY WAS NOT DISCONNECTED, THE STARTER WOULD HAVE CONTINUED TO START THE ENGINE UNTIL IT EVENTUALLY(STARTER)OVERHEATED ENOUGH TO IGNITE THE WIRES AND START AN ENGINE FIRE. *JB
Complaints 1-50 of 714, newest first, reproduced as filed.
Going by the federal record, it is one of the Caravan years to avoid: owners filed 714 complaints, 2.5 times as many as a typical Caravan year. The most common complaint is about the airbags (18%).
What is the most common problem with the 1997 Dodge Caravan?
The airbags: 128 of the 714 complaints (18%) are about it. Owners most often say it shows an airbag warning light (54%), sets off warning lights on the dash (20%) and did not deploy its airbags in a crash (8%). The typical report comes at 95,000 miles.
How many recalls does the 1997 Dodge Caravan have?
15 safety recalls on file with NHTSA, the most recent filed Aug 10, 2010. The largest, 02V293000, covered 1,500,521 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1997 Dodge Caravan problems start?
Half of the complaints that record an odometer reading came in before 95,000 miles.
Has NHTSA investigated the 1997 Dodge Caravan?
Yes, 7 times. The latest, PE02004 ("REAR SEAT BELT MALFUNCTION"), was opened Jan 16, 2002 and closed Mar 11, 2002.
Are there service bulletins for the 1997 Dodge Caravan?
The manufacturer filed 136 technical service bulletins and other notices for it with NHTSA, most of them about the engine (22), the body and frame (19) and the transmission (17). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
4 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.