“Hello, I have a ABS recall done and it was not done correctly and caused my van to almost go of the road, the dealer will not do anything about it and said take it somewhere else, I need help with this. E-mail copies attached: [xxx], my name is [xxx], I live in cottage grove and had our dodge caravan's ABS brakes repaired at your dealership and we have a major issue concerning the repetitive and incompetent repairs …”
Owner complaint, filed Apr 6, 2011 at 271,000 miles
“Tl* the contact owns a 1992 dodge caravan. The contact is upset because he has had his brakes repaired twice at his own expense. The contact just found out there was an recall on his year/make and model. He informed the manufacturer of the failure with the brakes. The manufacturer stated that they would only cover the expenses if the contact vehicle had less than 100,000 miles.”
Owner complaint, filed Mar 19, 2010 at 110,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 1992 Caravan peaked in 1995, with 301 filed that year. Owners had filed 0 complaints about the brakes before the first recall that covers it, 91V170000 in October 1991; 251 more have come in since. In 2017 owners filed 1 so far.
Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Structure › Body › Hatchback/Liftgate › Support Device/Strut97V079000
Filed May 16, 1997436,000 vehiclesChrysler Corporation
Defect. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Filed Nov 18, 1996675,000 vehiclesChrysler Corporation
Defect. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation
Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Filed Mar 27, 1995689,656 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
Filed Mar 27, 199552,719 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
Filed Oct 14, 19923,000 vehiclesChrysler Corporation
Defect. FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.
Risk. THE UNBENT FLANGES TO THE FUEL TANK WILL DAMAGE THEMOUNTING STRAPS AND/OR FUEL LINES. THE DAMAGED MOUNTING STRAPS MAY BREAK CAUSINGTHE TANK TO DROP AND THE DAMAGED FUEL LINE WILL LEAK FUEL. IN EITHER CASE A FIRECOULD RESULT IF THE SPILLED FUEL IS EXPOSED TO AN IGNITION SOURCE.
Remedy. REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.
Filed Feb 14, 199220,000 vehiclesChrysler Corporation
Defect. THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Risk. FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.
Remedy. REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.
Service Brakes, Hydraulic › Pedals and Linkages91V170000
Filed Oct 4, 1991360 vehiclesChrysler Corporation
Defect. THE BRAKE PEDAL PAD ATTACHMENT TO THE PEDAL ARM MAY NOT HAVE ADEQUATE STRENGTH DUE TO MISLOCATION OF WELDS, AND COULD BREAK.
Risk. FAILURE OF THE PEDAL PAD TO PEDAL ARM ATTACHMENT RESULTSIN LOSS OF BRAKING ABILITY, AND COULD RESULT IN AN ACCIDENT.
Remedy. REPLACE INADEQUATE BRAKE PEDALS WITH PROPERLY MANUFACTURED PEDALS.
All 11 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 14 name the 1992 Caravan.
FRONT WINDSHIELD WIPEREngineering analysis EA97020Closed
Opened Sep 30, 1997Closed Jul 27, 1999Led to recall 99V189000visibility
Alleged failures of windshield wiper systems
SAFETY BELT ANCHORAGE FAILURESEngineering analysis EA97005Closed
Opened Apr 10, 1997Closed Dec 23, 1997Led to recall 97V149000seat belts
Cfas petitioned the agency to conduct a defect investigation on windshield wiper failure on 1989 and later chrysler models which should include, but not limited to spirit/acclaim: dynasty/new yorker/landau; lance/lebaron; shadow/sundance; caravan/voyager.however, based on odi's complaint records, only certain minivans will be investigated
ALLEGED REAR LIFTGATE SUPPORT FAILUREEngineering analysis EA96027Closed
Opened Oct 31, 1996Closed May 16, 1997Led to recall 97V079000body and frame
The retainer bolt of the rear liftgate support cylinders may shear resulting in sudden collapse of the rear hatch door.
ALLEGED REAR LIFTGATE SUPPORT FAILUREPreliminary evaluation PE96035Closed
Opened May 6, 1996Closed Oct 31, 1996Led to recall 97V079000body and frame
The retainer bolt of the rear lift gate support cylinders may sheer resulting in the sudden collapse of the rear hatch door.
Opened Sep 26, 1995Closed Nov 13, 1996Led to recall 96V229000steering
After an extensive investigation and analysis, chrysler has identified the defect as a fatigue failure, origination in the heat affected region of the projection welds of the steering wheel hub to steering wheel armature attachment.the hub is the portion of the steering wheel assembly that connects it to the steering column shaft and is attached to the underside of the steering wheel assembly by 4 welds.if cracks develop in the heat affected region of the welds and propagate through the steering wheel armature to each of the welds, the steering wheel can separate from the hub.this is a slow …
ABS BRAKING SYSTEM FAILSEngineering analysis EA94028Closed
Opened Jul 29, 1994Closed Jun 24, 1996Led to recall 96V099000brakes
There is no summary currently available
ABS BRAKING SYSTEM FAILSPreliminary evaluation PE94024Closed
Opened Jan 31, 1994Closed Oct 25, 1995body and frame
Liftgate latches in the subject vehicles have failed in low and moderate speed impacts resulting in occupant ejections, injuries, and fatalities.there are two failure modes associated with latch failure: fork bolt-detent lever bypass, and inertial unlatching.NHTSA analyses of chrysler and peer minivans took the form of static and dynamic crash testing, engineering evaluations, complaint and field analyses, and real world data analyses.a technical report discussing these analyses can be found in the engineering analysis technical report in the public viewing file.chrysler has advised NHTSA …
Repair instructions the manufacturer sent its dealers for the 1992 Caravan. Not recalls: the fix is usually free only while the car is under warranty.
transmission 12airbags 6engine 6electrical system 5equipment 4seats 3body and frame 3throttle and acceleration 3
What owners reported
Newest filings
Service Brakes
Filed Mar 2, 2017149,000 milesPA
BRAKES STOPPED WORKING IN MIDDLE OF DRIVING ALMOST CAUSE A CAR ACCIDENT. I LOOKED UP THE PROBLEM AND THEY DID A RECALL ON THE ABS BRAKE SYSTEM. WOULD JUST LIKE TO BRING IT IN TO GET IT FIXED.
Service Brakes
Filed Dec 15, 2015MD
I HAVE A 1992 DODGE CARAVAN SUBJECT TO RECALL 685 NHTSA # 96V099000. THE ANTILOCK BENDIX 10 ASSEMBLY WAS REPLACED ONCE . IT NOW NEEDS REPLACING AGAIN . ABS LIGHT COMES ON AND PUMP RUNS EXCESSIVELY. ALL INHERENT TO THE PROBLEMS ADDRESSED ABOVE . THE DEALER IS CLAIMING TO NO NOTHING ABOUT THE LIFETIME WARRENTY ON THIS SYSTEM INDICATED IN THE RECALL DOCUMENTATION ON THIS SITE . I NEED SOME ADDITIONAL INFORMATION TO RECONTACT CHRYSLER WITH TO FORCE THE TO DO THE REQUIRED REPAIRS.
Service Brakes
Filed Oct 22, 2015145,000 milesWA
REPEATED PULLEY AND THEN BELT FAILURE CAUSING STEERING AND BREAKING TROUBLE. REPAIRS DO NOT LAST. LOCAL DEALERS DON'T HAVE LASER ALIGNMENT TOOL TO CHECK ALIGNMENT. THE INTERNET IS FILLED WITH BELTS FLYING OFF BECAUSE OF RAIN OR SLUSH IN THIS VEHICLE, MY PULLEYS JUST DISINTEGRATE WITH OUT THE WATER. THERE SEEMS TO BE A LOT OF AFTERMARKET SOLUTIONS BUT THEY SEEM HIT OR MISS. IT ALWAYS HAPPENS WHEN VEHICLE IS BEING DRIVEN BY GRAND MOTHER WITH THE GRAND CHILDREN ABOARD FAR ENOUGH AWAY FOR A $150.00 TOW BILL. ITS LUCKY SO FARE ITS BEEN ON CITY STREETS AND AT LOW ENOUGH SPEEDS THAT A PLACE TO SAFELY PULL OVER CAN BE FOUND. THE PULLEYS THAT SEEM TO FAIL ARE THE IDLER AND THE TENSIONER PULLEYS. THIS 3.3 ENGINE IS WELL MAINTAINED WITH 145,000 MILES. THOUGH IT SEEMS THAT MILLAGE DOES NOT MATTER WHEN IT COMES TO PULLEY ISSUES.
Service Brakes
Filed Aug 7, 2013279,000 milesVA
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ABS SYSTEM PUMP AND MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 279,000.
Service Brakes
Filed Mar 15, 2013150,000 milesOR
SECOND TIME, NO BRAKES NO TRAVEL OF PEDAL. SEEMS LIKE DIFFERENT BRAKES WOULD BE IN ORDER. *TR
Service Brakes, Hydraulic
Filed Jan 23, 201268,000 milesIL
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WOULD HAVE TO APPLY HEAVY PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Service Brakes, Hydraulic
Filed Apr 6, 2011271,000 milesOR
HELLO, I HAVE A ABS RECALL DONE AND IT WAS NOT DONE CORRECTLY AND CAUSED MY VAN TO ALMOST GO OF THE ROAD, THE DEALER WILL NOT DO ANYTHING ABOUT IT AND SAID TAKE IT SOMEWHERE ELSE, I NEED HELP WITH THIS. E-MAIL COPIES ATTACHED: [XXX], MY NAME IS [XXX], I LIVE IN COTTAGE GROVE AND HAD OUR DODGE CARAVAN'S ABS BRAKES REPAIRED AT YOUR DEALERSHIP AND WE HAVE A MAJOR ISSUE CONCERNING THE REPETITIVE AND INCOMPETENT REPAIRS DONE AT YOUR FACILITY. CHRYSLER'S SAFETY DEFECT REPORT # (96V-099), NHTSA CAMPAIGN ID NUMBER: 96V099000 TO BE SPECIFIC. A PDF FILE OF THIS IS ATTACHED FOR YOUR VIEWING, PLEASE TAKE THE TIME TO READ THIS LETTER AND THEN THE CAMPAIGN PDF COMPLETELY, THE ODI RESUME DATED 6-24-1996 PAGE 39 SUMS IT UP QUICKLY. THIS WILL HELP YOU AND YOUR SERVICE MANAGERS ABILITY TO UNDERSTAND THE SERIOUSNESS AND YOUR FAILURE TO PERFORM THE REPAIRS CORRECTLY. AN INCIDENT THAT COULD HAVE TAKEN THE LIVES OR CAUSE INJURY TO ALL MY CHILDREN, MAYBE ANOTHER VEHICLE AND PASSENGERS OCCURRED. THIS HAPPENED ON 4-1-2011, THIS IS NOT A JOKE! MY TWO DAUGHTER'S, MY SON AND ANOTHER PERSON RIDING IN THE VAN AND THE VEHICLE UNEXPECTEDLY LOST BRAKING ON A WINDING ROAD AND ALMOST CRASHED. THIS IS NOT THE FIRST TIME THIS BRAKE FAILURE WAS UNEXPECTED AFTER YOUR REPAIRS! THE REPAIRS WERE NOT PERFORMED CORRECTLY FOR ABS RECALL 0685, THE PROPER TESTING FIXTURE'S WERE NOT INSTALLED DURING ANY OF THE OPERATIONS YOU PROVIDED, DIAGNOSTIC AND REPAIR RECOMMENDATIONS WERE GROSSLY INCORRECT, TECHNICIANS AND SERVICE WRI
Service Brakes, Hydraulic
Filed Mar 19, 2010110,000 milesMA
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT IS UPSET BECAUSE HE HAS HAD HIS BRAKES REPAIRED TWICE AT HIS OWN EXPENSE. THE CONTACT JUST FOUND OUT THERE WAS AN RECALL ON HIS YEAR/MAKE AND MODEL. HE INFORMED THE MANUFACTURER OF THE FAILURE WITH THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD ONLY COVER THE EXPENSES IF THE CONTACT VEHICLE HAD LESS THAN 100,000 MILES. THE CONTACT WAS DRIVING AT 40MPH AND THE BRAKES FAILED AGAIN. THE CONTACT PUT ON HIS EMERGENCY BRAKES AND PULLED OVER. HE LATER DROVE IT TO THE REPAIR SHOP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 159733.
Service Brakes, Hydraulic
Filed Dec 16, 2008199,000 milesOH
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING LESS THAN 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND FOUND IT TO BE EXTREMELY STIFF. THE BRAKES WERE INOPERATIVE AND HE EVENTUALLY WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL REPEATEDLY WITH GREAT FORCE. ALTHOUGH THERE WAS A RECALL FOR THE ABS FAILURES (NHTSA CAMPAIGN ID NUMBER 96V099000), THE DEALER WOULD NOT MAKE THE NECESSARY REPAIRS BECAUSE THE BRAKE LINE WAS RUSTED. THE REPAIRS WOULD NOT BE EFFECTIVE UNLESS THE CONTACT PAID TO HAVE THE BRAKE LINE REPLACED AT THE ESTIMATED COST OF $700. THE FAILURE AND CURRENT MILEAGES WERE 199,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 21, 2008197,250 milesNE
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES FAILED WHEN THEY WERE APPLIED. THE ABS WAS NOT OPERATING PROPERLY, WHICH EXTENDED THE STOPPING DISTANCE. THE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE WORN ABS PUMP AND PISTON. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR THE SAME FAILURE. THERE WAS A PRIOR RECALL DEFECT REPAIR; HOWEVER, THE RECALL REMEDY HAS NOT CORRECTED THE SAFETY DEFECT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 197,250 AND CURRENT MILEAGE WAS 215,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED EVEN THOUGH HE WAS NOT CHARGED, THE PROBLEM STILL EXISTS. THERE WAS NO POWER TO THE BRAKE. UPDATED 11/19/08. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 19, 200786,251 milesVA
1992 DODGE CARAVAN CUSTOMER STATES THAT NO LETTER REGARDING RECALL ON BRAKES WAS SENT. CUSTOMER ALSO PAID TO HAVE CAR FIXED AND IT TOOK 3 DEALERSHIPS TO GET THE PROBLEM FIXED RIGHT**CC *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 2007142,000 milesFL
TL*- THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT KNEW THERE WAS A RECALL, AND THE BRAKES WERE NOT OPERATING NORMALLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED WHILE DRIVING 55 MPH. THE DEALER REFUSED TO PERFORM RECALL REPAIRS UNTIL THE CONTACT PAID A FEE. THE MECHANIC STATED THAT THE HYDRAULIC PUMP AND PISTON ASSEMBLY AND A BLEEDING THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT CALLED DAIMLER CHRYSLER AND THEY STATED THE CONTACT SHOULD BE REIMBURSED. AFTER PERFORMING THE REPAIRS THE MECHANIC STATED THEY DIDN'T HONOR THE RECALL. THE CONTACT STATED THE HYDRAULIC UNIT FAILED. THE CURRENT AND FAILURE MILEAGE WERE 142,000. THE MECHANIC AND SERVICE ADVISER REQUESTED THE CONTACT LEAVE THE PROPERTY AFTER HE ADVISED THEM THAT THE REPAIR WASN'T COMPLETE AND CONFIRMED WITH THEM THE INITIALS LISTED ON THE PARTS TO BE REPLACED WERE STILL ON THE VEHICLE. THE CONTACTS INVOICE STATED THAT THE PARTS WERE REPLACED. *AK
Steering › Steering Wheel/Handle Bar
Filed Nov 8, 2006190,000 milesMN
DT*: THE CONTACT STATED THE COUPLING BOLT FRACTURED ON THE STEERING WHEEL. A NHTSA RECALL, #92V015000 WAS PERFORMED ON THE VEHICLE CONCERNING STEERING: WHEEL AND HANDLE BAR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.
Service Brakes, Hydraulic
Filed Nov 3, 2006161,000 milesMI
DT*: THE CONTACT STATED THE VEHICLE LEAKED BRAKE FLUID, REQUIRING EXTREME FORCE ON THE BRAKE PEDAL TO STOP THE VEHICLE. IT WAS TAKEN TO A SERVICE DEALER, WHO NOTIFIED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA RECALL #96V099000 WHICH PERTAINS TO THE ANTILOCK SERVICE BRAKES. THE DEALER REPLACED THE ABS PUMP AND MOTOR ASSEMBLY, WHICH TEMPORARILY CORRECTED THE PROBLEM. THE VEHICLE'S BRAKES FAILED AGAIN WHILE DRIVING 5 MPH, AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS RETURNED TO THE SERVICE DEALER, WHO WAS UNABLE TO PERFORM THE REPAIRS DUE TO A LACK OF PARTS. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 2 MONTHS. THE MANUFACTURER WAS CONTACTED, WHO WAS UNABLE TO PROVIDE ASSISTANCE. UPDATED 10/31/2006 - THE MASTER CYLINDER WAS REPLACED FOR O-RING LEAK. *NM
Tires › Tread/Belt
Filed Mar 27, 2006TN
THE RIGHT REAR TIRE BRIDGESTONE DUELER APT LT195-75-14 BELT SEPARATED AND RIPPED OFF THE TIRE CAUSING DAMAGE TO THE REAR BUMPER AND SHATTERING THE RIGHT REAR TAIL LIGHT. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 23, 200598,000 milesWA
DT: THE CONTACT TOOK THE CAR TO DEALER FOR REPAIRS FOR THE ABS SEVERAL TIMES AND IT NEVER HAS BEEN COMPLETELY REPAIRED. THE ABS BRAKES DID NOT STOP VEHICLE QUICKLY ENOUGH. WHEN THE PUMP WORKED IT PUMPED FLUID OUT ONTO THE GROUND. THE DEALER WORKED ON VEHICLE 1-2 MONTHS AGO. THEY REPLACED A PRESSURE PUMP, BUT WERE WAITING ON THE REST OF THE PARTS TO FIX THE CAR. . THE MANUFACTURER TOLD THE CONTACT IT WOULD BE ANOTHER 2-4 MONTHS BEFORE THE PARTS CAME IN. THE CONSUMER CITED RECALL 96V099000 ON THE BRAKES A LONG TIME AGO. HE TOOK THE CAR TO DEALER FOR RECALL REPAIRS, AND THEY TOLD HIM THERE WAS NOTHING WRONG WITH THE CAR.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 21, 2005112,000 milesNC
DT: CONSUMER BOUGHT USED DODGE CARAVAN WITH 108, 000 MILES. CURRENTLY, VEHICLE HAS 112, 000 MILES. VEHICLE WAS TAKEN TO DEALER, AND DEALER FOUND THE HYDRAULIC CONTROL UNIT/ABS PUMP MOTOR WERE FAULTY. BOTH COMPONENTS WERE REPLACED UNDER RECALL 685, ON MAY 5, 2002, VEHICLE HAD 88, 199 MILES ON IT. THEY REPLACED FAILED COMPONENTS WITH REBUILT EQUIPMENT. HOWEVE, VEHICLE WAS LEAKING BRAKE FLUID, AND THE PEDAL WAS STIFF. WHILE DRIVING THROUGH CHARLOTTE NORTH CAROLINA BRAKES WENT OUT. ON ABOUT JULY 7, 2005. FRIEND AT DEALER TOLD CONSUMER THAT THE CONTROL UNIT FOR ABS WAS ABOUT $2000. CONSUMER HAS NOT YET BEEN ABLE TO FIX VEHICLE DUE TO EXCESSIVE COST. CONSUMER HAS BEEN TOLD THAT THE HYDRAULIC CONTROL UNIT WA SLEAKING AND CAUSING THE PROBLEM. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 3, 2005115,777 milesFL
1992 DODGE CARAVAN WITH BENDIX 10 ABS, RECENTLY PURCHASED FROM PRIVATE PARTY. 11/16/04 TOOK VEHICLE TO SERVICE DEPARTMENT OF MAROONE DODGE; ABS WARNING LIGHT ON, FLUID BEING EJECTED FROM BRAKE FLUID RESERVOIR. *JBWAS ADVISED THAT A RECALL HAD BEEN ISSUED ON PROBLEM BUT NOT PERFORMED. LEFT VEHICLE FOR RECALL SERVICE. 11/30/04 I WAS TOLD THE VEHICLE WAS READY AND WENT TO THE DEALER. I WAS TOLD I HAD TO PAY THE BILL OF $1,108.67 BEFORE INSPECTING THE VEHICLE, WHICH I DID. I HAVE THE PARTS REPLACED. AS I DROVE THE VEHICLE AWAY, THE ABS WARNING LIGHT WAS STILL ON. I DROVE THE VEHICLE 122 MILES RUNNING SOME ERRANDS AND HOME. AS I NEARED HOME THE BRAKES FAILED COMPLETELY AND THE BRAKE FLUID WAS EJECTED FROM THE RESERVOIR. THE VEHICLE HAS NOT MOVED SINCE. 12/10/04 WROTE A DETAILED COMPLAINT, ADDRESSED TO DAIMLER/CHRYSLER WITH A COPY TO MAROONE. 1/7/05 RECEIVED RESPONSE FROM D/C, DATED 1/3/05, STATING PROBLEM MUST BE RESOLVED WITH DEALER. HAVE NEVER RECEIVED ANY RESPONSE FROM DEALER, MAROONE. 1/31/05 CONTACTED THE CREDIT CARD COMPANY THAT HANDLED THE TRANSACTION AND PLACED THE TRANSACTION IN DISPUTE. 2/1/05 FILED COMPLAINTS WITH PALM BEACH COUNTY, FL, AND STATE OF FLORIDA. SUBSEQUENTLY LEARNED THAT THIS DEFECT APPARENTLY CANNOT BE REPAIRED; THAT NHTSA HAS INVESTIGATED THIS PROBLEM. *JB
Air Bags › Frontal › Sensor/Control Module
Filed Jan 31, 2005NY
THE AIR BAG LIGHT REMAINS ON IN THE VEHICLE. CONSUMER IS INFORMED BY THE OWNER'S MANUAL THAT THE AIR BAG MAY NOT FUNCTION IN AN ACCIDENT. MANUFACTURER WAS CONTACTED BY OWNER.*AK
Electrical System › Ignition › SwitchCrash
Filed Sep 21, 2004CT
WHILE STARTING VEHICLE IGNITION WAS LOCKED IN PLACE. CONSUMER STARTED THE VEHICLE IN PARK, AND WITHOUT ANY WARNING VEHICLE ACCELERATED. AS A RESULT, IT COLLIDED WITH ANOTHER VEHICLE. IT WAS TOTALED. *AK
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 23, 2004184,490 milesMO
BRAKES WERE DEFECTIVE, AND VEHICLE KEPT GOING WHEN THE BRAKES WERE APPLIED. DEALER REPLACED THE ACCUMULATOR VALVE. BUT, BRAKES WERE STILL DEFECTIVE. MANUFACTURER STATED THERE WAS A RECALL ON THE CONTROL VALVE, AND CONSUMER PAID FOR THE REPAIRS.*AK RECALL ON SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES AND SERVICE BRAKES, HYDRAULIC:ANTILOCK # 91V170000 & 96V099000. *TC
Air Bags › FrontalCrash1 injured
Filed Jul 26, 2004IN
WHILE DRIVING VEHICLE SWERVED TO KEEP FROM HITTING AN ANIMAL. INSTEAD, IT HIT A TREE AT 45 MPH. CONSUMER'S HEAD CRASHED INTO THE WINDSHIELD, BREAKING THE WINDSHIELD. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONTACTED THE MANUFACTURER. IT TOOK TWO WEEKS FOR MANUFACTURER TO ASSESS THE DAMAGE. *AK
WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON THERE WAS POOR ILLUMINATION. THIS AFFECTED THE VISIBILITY FOR NIGHT TIME DRIVING. THE HEADLIGHT LENS DEVELOPED A CLOUDY RESIDUE OVER THE YEARS. *AK THE CONSUMER NOTICED CONDENSATION ON THE INSIDE OF THE HEADLIGHTS. THE CONSUMER NOTICED THAT A NUMBER OF CARAVANS DISPLAYED THE SAME PROBLEM. NOT LONG AFTER PURCHASE, THE CONSUMER NOTICED VIBRATION IN THE FRONT END. (THERE WAS AN UNEVEN THRUST) THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS TOLD THAT NOTHING WAS WRONG. *SC *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 10, 2004159,000 milesWA
RECALL NO.#96V099000, HYDRAULIC BRAKE SYSTEM; THE VEHICLE WAS REPAIRED UNDER THE RECALL IN APRIL 2004. AT THAT TIME THE CONSUMER WAS CHARGED $93.96 FOR LABOR AND OTHER MATERIALS. NOW THE VEHICLE IS SUFFERING THE SAME PROBLEMS THAT THE RECALL IS ABOUT. *AK
Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Jun 4, 2004170,000 milesOH
WHILE DRIVING 65 MPH, THE REAR HATCH LATCH SNAPPED. THIS CAUSED THE HATCH TO OPEN AND IT WAS HARD FOR THE CONSUMER TO CLOSE THE HATCH. *AK THE DEALER HAD PREVIOUSLY REPAIRED THE ORIGINAL HATCHBACK LATCH PER RECALL#97V079000. *SC *JB
WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE ABS LIGHT WOULD APPEAR ON THE DASHBOARD. THE CONSUMER HAD INFORMED THE DEALER ABOUT THIS ISSUE ON TWO SEPARATE OCCASIONS; HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE PROBLEM. *LA
Air Bags › Frontal
Filed Mar 24, 2004135,000 milesME
WHILE THE DRIVER WAS PULLING OUT OF HIS DRIVEWAY THE AIR BAG ON THE DRIVER SIDE DEPLOYED ALTHOUGH THERE WAS NO IMPACT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Electrical System › Wiring › Front UnderhoodFire
Filed Oct 21, 2003OH
WHEN STOPPING AT A LIGHT AND WITH NO INDICATION OF PROBLEM EXISTING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK
Service Brakes, Hydraulic
Filed Oct 2, 2003132,256 milesCA
WHILE BRAKING BRAKE PEDAL WAS VERY HARD. DRIVER HAD TO PRESS HARDER TO GET THE VEHICLE TO STOP. *AK
Service Brakes, Hydraulic
Filed Aug 15, 2003146,040 milesNY
THE VEHICLE EXPERIENCED A VALVE LEAK THAT RESULTED IN ABS FAILURE. THE DEALERSHIP REPLACED THE ACTUATOR, BUT THE PROBLEM STILL EXISTED.*AK *PH *JB
Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 1, 2003MA
ON 6/26/2003, THE CONSUMER WAS CHARGED $40 TO REPAIR A RECALL. THE DEALER STATED THE CHARGE WAS NECESSARY BECAUSE IT WAS A HANDICAPPED VEHICLE, THE GAS TANK WAS MOVED UP, WHICH CAUSED MORE WORK TO REPAIR THE RECALL. RECALL# 02V274000 SUBJECT: FUEL TANK CONTROL VALVE WELD. THE CONSUMER REQUESTED A CALL BACK. *NLM *TS *JB
Visibility › Rear Window Wiper/Washer › Linkages
Filed Jul 17, 2003130,000 milesIN
CONSUMER STATES THAT THE PIVOT ARM HAD TO BE REPLACED ONE YEAR AGO UNDE RECALL 99 V 189 000. CONSUMER STATES THAT WINDSHIELD WIPER WAS STUCK IN THE UP POSITION WITH THE MOTOR RUNNING. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 10, 2003IL
ABOUT FIVE MONTHS AGO ABS SYSTEM WENT OUT. VEHICLE WAS TAKEN TO THE DEALER ON 6/9/2003. DEALER TOLD THE CONSUMER THAT ABS SYSTEM WAS UNDER WARRANTY. TSTARTED TO WORK ON THE VEHICLE AND IT NEEDED MORE PARTS WHICH WERE NOT UNDER WARRANTY. THE OWNER OF THE VEHICLE DECIDED TO TAKE THE VEHICLE WITHOUT GETTING THE OTHER PARTS. WHILE DRIVING THE LOST ALL BRAKE POWER. *AK
Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 9, 2003IL
WHILE DRIVING THE VEHICLE AT 35MPH VEHICLE SUFFER A SUDDENLY ACCELERATION THIS HAPPEN TWICE AND JUST ONE DAY. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.
Visibility › Windshield Wiper/Washer › Linkages
Filed May 7, 2003FL
THE RECALL REPAIR (NHTSA 99-V-189-000) OF THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM FAILED. THE DEALER WAS NOTIFIED. *NLM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 1, 2003FL
THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. *NLM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 17, 2003120,000 milesGA
ABS BRAKE FAILURE/ CONSTANTLY AND REPEATEDLY. *JB
Service Brakes, Hydraulic
Filed Mar 31, 2003108,000 milesMA
THE BRAKE PEDAL WAS SOMETIMES SOFT AND TRAVELED TO THE FLOOR, THE DEALER STATED A DUAL SWITCH NEEDED TO BE REPLACED. *JB THE ABS LIGHT WAS INTERMITTENT. SERVICE DEALER STATED THAT THERE WAS A POOR MODULE CONNECTION. THERE WAS BRAKING FLUID COMING FROM THE DUAL FUNCTION. THE DUAL FUNCTION WAS REPLACED AGAIN AND THE SENSOR. SCC
Air BagsCrash1 injured
Filed Mar 3, 2003NY
AIR BAGS DID NOT DEPLOY.*JB *TS
Service Brakes, Hydraulic
Filed Feb 25, 2003FL
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB
THE CONSUMER WAS DRIVING WHEN THE ABS SYSTEM FAILED. AS THE CONSUMER ATTEMPTED TO SLOW DOWN, BOTH ABS BRAKE LIGHTS HAD COME ON, THEN THE CONSUMER LOST THE POWER ASSIST AND BRAKE PEDAL, EVENTUALLY HITTING THE VEHICLE IN FRONT OF HIM. SCC
Engine and Engine Cooling › Engine
Filed Jan 8, 200384,000 milesNY
ENGINE HESTIATES. ENGINE MOUNTS, LIFTER, TIMING CHAIN AND TIMING CHAIN COVER REPLACED. VEHICLE COMPLETELY STALLED OUT. DEALER FOUND LARGE HOLE IN ENGINE WHERE PISTON ROD WENT THROUGH ENGINE BLOCK. TRANSMISSION MAKING CLUNK TYPE NOISE AND HAD TO BE REPAIRED. RACK AND PINION ON STEERING HAD TO BE REPLACED. *TT *NLM
WHILE APPLYING ABS BRAKES THEY FAILED AND ABS BRAKING SYSTEM LIGHT APPEARED ON DASHBOARD. DEALER WAS AWARE OF PROBLEM.*AK
Service Brakes, Hydraulic
Filed Nov 20, 2002IN
CONSUMER STATED THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED TS
Service Brakes, Air › Antilock
Filed Oct 22, 2002NM
THE HYDR PUMP SYSTEM AFTER RECALL WAS DONE. TS
Service Brakes, Air › Antilock
Filed Oct 22, 2002NM
CONSUMER STATES THAT SINCE 1999, THEY HAVE BEEN HAVING THE SAME PROBLEM WITH THEIR ANTI LOCK BRAKES AS STATED IN RECALL #96 V 099 000. HAD BRAKES SERVICE BY DEALERSHIP MANY TIMES FOR THIS PROBLEM. PROBLEM STILL EXSIST. TS
Service Brakes, Hydraulic › Power Assist › Hydraulic
Filed Oct 21, 2002MI
CONSUMER STATES OF HAVING PROBLEMS WITH THE ABS PUMP MOTOR. DEALER WAS CONTACTED. TS
Engine and Engine Cooling › Engine › Gasoline
Filed Sep 25, 2002FL
CONSUMER STATES THAT ENGINE STALL AT ANYTIME. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
Service Brakes, Hydraulic › Pedals and Linkages
Filed Sep 17, 2002UT
DEALER REFUSED TO DO RECALL 91V170000 REPAIRS BECAUSE BRAKE PART DIDN'T MATCH. BUT NO WHERE IN RECALL LETTER IS BRAKE PART MENTIONED. *AK
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 9, 2002AL
BRAKE LINE HAS CRACKED AND IS LEAKING FLUID, MAKING IT TO HARD TO STOP AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Complaints 1-50 of 913, newest first, reproduced as filed.
Going by the federal record, it is one of the Caravan years to avoid: owners filed 913 complaints, 3.1 times as many as a typical Caravan year. The most common complaint is about the brakes (27%).
What is the most common problem with the 1992 Dodge Caravan?
The brakes: 251 of the 913 complaints (27%) are about it. Owners most often say it loses its brakes or the pedal sinks (31%), sets off warning lights on the dash (18%) and leaks oil or fluid (3%). The typical report comes at 146,040 miles.
How many recalls does the 1992 Dodge Caravan have?
11 safety recalls on file with NHTSA, the most recent filed Jul 16, 1999. The largest, 97V148000, covered 1,100,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1992 Dodge Caravan problems start?
Half of the complaints that record an odometer reading came in before 145,000 miles. For the brakes the midpoint is 146,040 miles.
Has NHTSA investigated the 1992 Dodge Caravan?
Yes, 14 times. The latest, EA97020 ("FRONT WINDSHIELD WIPER"), was opened Sep 30, 1997 and closed Jul 27, 1999.
Are there service bulletins for the 1992 Dodge Caravan?
The manufacturer filed 46 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (12), the airbags (6) and the engine (6). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
3 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 16, 1999. Source: NHTSA Office of Defects Investigation.