2002 Dodge Caravan complaints

THE AIR BAG LIGHT STAYED ON AFTER THE CLOCK SPRING WAS REPLACED SOME TIME AGO.*AK

WRONG VIN NUMBER ON RECALL LETTER, CONSUMER REQUESTED A NEW LETTER FOR CLOCKSPRING RECALL. *BF THE DEALER REFUSED TO REPAIR THE RECALL CLOCKSPRING BECAUSE THE VIN NUMBER ON THE RECALL LETTER WAS INCORRECT. *NM

THE HEADLIGHTS FLICKERS; ONCE THEY WENT OUT COMPLETELY FOR ABOUT FIVE SECONDS. THIS HAS OCCURRED ABOUT 20 TIMES SINCE NOVEMBER 2004. THERE IS NO TIME PATTERN AS TO WHEN THE HEADLIGHTS WOULD GO OFF. THE DEALER KNOWS THAT THE HEADLIGHT SWITCH IS THE PROBLEM. THE MANUFACTURER TOLD THE DEALER THAT THEY HAVE A BACK ORDER OF OVER 800 SWITCHES AND THAT NO ONE IS MAKING THE SWITCHES.

WHEN THE HEADLIGHTS ARE IN USE THEY WOULD FLICKER INTERMITTENTLY. THE HEADLIGHTS ALSO WENT OUT COMPLETELY FOR ABOUT 5 TO 10 SECONDS ON TWO OCCASIONS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC

COMPLAINT RECEIVED VIA E-MAIL. WE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE BECAUSE IT MADE A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS MAKING A MOANING SOUND. THEY DIAGNOSED IT AS LOW PRESSURE OUTPUT, AND REPLACED THE POWER STEERING PUMP. ON SEPTEMBER . 15, 2003 WE BROUGHT IT IN FOR THE POWER STEERING COOLANT LINE RECALL. AFTER THAT TIME, THE DEALER ADVISED US THAT IT WAS STILL MAKING NOISE, WE EXPERIENCED CONTINUED NOISE. AT TIMES, IT WAS DIFFICULT TO TURN. NOVEMBER 26, 2004, WE TOOK OUR VAN TO DEALER FOR UPPER POWER STEERING PUMP RECALL. WE BROUGHT IT TO MACK MASSEY DODGE AT 950 CROCKETT, EL PASO, TX 79922 FOR RECALL REPAIRS. THEY ALSO REPLACED THE PUMP AND TEST DROVE THE VEHICLE. ALSO, FOUND THE POWER STEERING PUMP WAS LEAKING, AND IT NEEDED TO BE REPLACED.*AK.....POWER STEERING PUMP WA SCHANGED FOUR TIMES, THREE OF THOS ETIMES WAS DURING RECALLS. DESPITE THE REPAIRS THE POWER STEERING PUMP CONTINUED TO BE NOISY, AND STEERING WHEEL, AT TIMES, IS DIFFICULT TO TURN. *AK

WE HAVE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE, BECAUSE WE HAD A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS MAKING A MOANING SOUND. THEY DIAGNOSED IT AS LOW PRESSURE OUTPUT AND REPLACED THE POWER STEERING PUMP. ON SEPT. 15, 2003 WE BROUGHT IT IN FOR THE POWER STEERING COOLANT LINE RECALL. AFTER THAT TIME, THE DEALER ADVISED US THAT IT WAS STILL MAKING NOISE BUT IT WOULD GO AWAY AFTER THE LINES GOT BROKE IN. WE HAVE EXPERIENCED CONTINUED NOISE AND THE STEERING WHEEL, AT TIMES, IS DIFFICULT TO TURN. NOVEMBER 26, 2004, WE TOOK OUR VAN IN FOR THE UPPER POWER STEERING PUMP RECALL. WE BROUGHT IT TO MACK MASSEY DODGE AT 950 CROCKETT, EL PASO, TX 79922. OUR SERVICE REPRESENTATIVE WAS RALPH GARCIA (TELEPHONE 915-231-4193). HE ARRANGED TO HAVE THE RECALL DONE. I ALSO ASKED HIM TO INVESTIGATE A LOUD NOISE WHEN THE STEERING WHEEL WAS TURNED. ON OR ABOUT NOVEMBER 27, 2004, THE UPPER POWER STEERING PUMP WAS CHANGED. THEY ALSO REPLACED THE PUMP AND TEST DROVE THE VEHICLE. I WAS TOLD BY MR. GARCIA, THAT THE PUMP LEAKED AND COMPLETELY FELL APART?. MR. GARCIA STATED THEY WOULD CHANGE THE PUMP AGAIN, CHECK IT FOR LEAKS. WE PICKED UP THE VEHICLE ON NOVEMBER 29, 2004. ON DECEMBER 3, 2004, WHILE DRIVING TO PHOENIX, I EXPERIENCED A CHECK ENGINE LIGHT & WARNING TONE. I DROVE THE VE

THE CONSUMER HEARD A SHUTTERING NOISE COMING FROM THE FRONT RIGHT TIRE WHEN TURNING THE STEERING WHEEL TO THE RIGHT. THE RACK AND PINION WAS REPLACED BUT THE PROBLEM STILL EXISTED. *TC THE CONSUMER WAS TOLD THE POWER STEERING WAS THE PROBLEM AND HAD ALREADY BEEN REPLACED. ALSO WHEN THE A/C WAS TURNED ON, IT MADE A LOUD NOISE. *SC *JB

CONSUMER RECEIVED RECALL 04V386000 CONCERNING POWER STEERING FLUID LEAKAGE: TOOK VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS, AND CONSUMER CONTINUED TO SMELL SOME TYPE OF FLUID BURNING, AND STEERING WHEEL FELT LOOSE WHILE DRIVING. CONSUMER WAS NOT ABLE TO PROVIDE THE DEALER INFORMATION AT THIS TIME.*AK

MOST OF THE HOSES ARE LEAKING DUE TO PLASTIC CLIPS NOT HOLDING IN COLD WEATHER.*AK

VEHICLE WAS MAKING A RIGHT HAND TURN WHEN ALL OF A SUDDEN THE POWER STEERING FAILED, MAKING IT HARD TO TURN. *AK

BROUGHT MY 2002 DODGE CARAVAN IN FOR A RECALL REPLACEMENT ON THE UPPER POWER STEERING COOLER HOSE , I LEFT THE DEALERSHIP THINKING MY VAN WAS OKAY BOY WAS I WRONG THE NEXT DAY MY VAN STARTED POURING POWERSTEERING COOLANT ON THE GROUND AND IT MADE A HORRIBLE WHIRLING SOUND , I CONTACTED DEALERSHIP AN WAS TOLD TO BRING IN AND I DID BUT WHEN I GOT AT THE DEALERSHIP THEY ACTED LIKE I NEVER CALLED AND SAID THEY WOULD NOT LOOK AT MY VEHICHLE , WELL I DEMANDED A LOOK BEFORE I LEFT AND WAS TOLD THERE ARE NO PROBLEMS AND IF THERE WERE THEY WOULD NOT COVER THEM DUE TO THERE STUPIDNESS THAT THEY DONT HAVE TIME AND IF PROBLEM STILL PERSISTS TO BRING BACK IN A COUPLE OF DAYS , KEEP IN MIND MY POWER STEERING FLUID IS LEAKING HORRIBLY EVERYWHERE AND THAT IS WHAT I WAS THERE TO FIX IN THE BEGINNING BECAUSE IT WOULD CATCH FIRE , SO I TOOK TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT MY RACK N PINNION POWER STEERING WAS BURNT UP DUE TO FAULTY INSTALLERS OF THE HOSE . I AM GOING TO A DIFFERENT DEALERSHIP TO GET THE PROBLEM FIXED CORRECTLY AND FOR FREE . DAIMER CHRYSLER HAS BEEN NOTIFIED OF THE DISCREPANCY AND TOLD ME TO TAKE TO ANOTHER DODGE DEALERSHIP . SO DONT DEAL WITH ELDER RANDALL AUTOPLEX IN MARSHALL, TX.. THEY DO NOT GIVE U INFORMATION ON THE REPAIR BEING DONE AND U HAVE TO COMPLAIN TO GET IT, SUPPOSEDLY THEY ARE MAILING IT TO ME - WHO KNOWS . I WILL NOT BUY ANOTHER DODGE EVER AGAIN THEY ARE UNRELIABLE AND DISHONEST PEOPLE.*AK

FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERSTATE MOST OF THE TIME.*AK

CONSUMER COMPLAINED ABOUT A SERPENTINE BELT PROBLEM. HE HAD THE SERPENTINE BELT REPAIRED AT LEAST 3-4 TIMES, BUT IT KEPT COMING OFF. WHEN THIS HAPPENED EVERYTHING SHUT OFF. THIS WAS DANGEROUS BECAUSE CONSUMER COULD BE IN HEAVY TRAFFIC AND IF THE BELT SHUT OFF, CONSUMER COULD GET HURT.*AK

WHILE DRIVING, THE SRS AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE CLOCK SPRING NEEDED REPLACEMENT. PLEASE FILL ADDITIONAL INFORMATION. *JB

THE AIR BAG LIGHT WOULD COME ON AND GO OFF INTERMITTENTLY WHILE DRIVING. *JB

THE CONSUMER RECEIVED A RECALL FOR THE CLOCK SPRING. ( I COULD NOT FIND IT IN THE RECALL SECTION). THEY ALSO STATED THAT THEY HAVE BEEN HAVING PROBLEMS WITH THEIR VEHICLE. THE CONSUMER STATED THAT THE HORN HAS NOT BLOWN IN 3-4 MOS. THEY ALSO STATED THAT THE AIR BAG LIGHT STAYED ON, THIS HAS ALSO BEEN HAPPENING FOR THE SAME LENGTH OF TIME. THEY STATED ALSO THAT THEY TOOK THE VEHICLE TO THE PVT MECHANIC, BUT BECAUSE OF THE COST COULD NOT AFFORD TO HAVE THE VEHICLE CHECKED. *JB

I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIRE JACK BROKE WHILE JACKING UP THE VAN, I WAS STOPPED AT A RED LIGHT AND ALL OF A SUDDEN MY VAN JUST PROCEEDED TO GO AND I NO CONTROL OTHER THAN RUNNING IN A DITCH TO STOP, THE VAN ALWAYS DRIFTS TO THE RIGHT WHEN DRIVING AND DEALER SAID IT NOT FAULTY THAT'S HOW ITS MADE TO DO, I HAD 7 SETS OF TIRES AND THE DEALERSHIP SAID THEY COULDN'T FIND ANYTHING WRONG WITH THIS VEHICLE , I HAD AN ALIGNMENT DONE 4 TIMES BECAUSE OF THE DRIFTING AND TIRES WEARING OUT SO OFTEN, I HAVE HAD THE BALL BEARINGS REPLACED 2 TIMES, I HAD THE AC RECHARGED WITH FREON 2 TIMES IT JUST WOULDN'T KEEP COOL, THE BACK DEFROSTER SOMETIMES DOESN'T DEFROST MAKING IT IMPOSSIBLE TO SEE WHILE DRIVING, BAD SMELL COMING FROM VAN IT SMELLS LIKE A SKUNK AND IT MAKES IT HARD TO BREATHE. *NM

WHEN DRIVING THE VEHICLE THROUGH VARYING SPEEDS THE VEHICLE SHIFTS IMPROPERLY. SOMETIMES IT IS AN EXTREMELY HARD SHIFT BETWEEN SECOND AND THIRD GEAR AT SPEEDS OF 20-30 MPH WHERE THE VEHICLE WILL PULL BACK AND THEN LURCH FORWARD AND A LOUD THUD OCCURS. IT SHIFTS IMPROPERLY WITH THE SAME ACTIONS WHEN IT SHIFTS DOWN INTO FIRST GEAR WHEN ATTEMPTING TO STOP. IT ALSO SHIFTS ERRATICALLY BETWEEN 3RD AND 4TH GEAR ON THE EXPRESSWAY AT SPEEDS OF 55-65 MPH. HOWEVER THESE ISSUES ARE NOT CONSISTENT AND THE PROBLEM DOESN'T OCCUR EVERY TIME THE VEHICLE SHIFTS IN TO THESE GEARS. THE FIRST TIME THE VEHICLE WAS TAKEN INTO SERVICE THEY IDENTIFIED THE PROBLEM AS A BAD TRANSMISSION PROGRAM. HOWEVER, AFTER THEY CLAIMED TO HAVE "FIXED" THE ISSUES, MY VEHICLE' S TRANSMISSION PROBLEMS WORSENED INSTEAD OF IMPROVING. SINCE THEN THE VEHICLE HAS BEEN IN FOR SERVICE TWO MORE TIMES WHERE THE DODGE MECHANIC SAID THEY CANNOT DUPLICATE THE PROBLEM I AM HAVING, AND REFUSED TO FIX MY VEHICLE. THEY WILL ONLY DRIVE IT AROUND THE BLOCK AND IF IT DOESN'T ACT UP THEY SEND IT HOME AND SAY THERE IS NO PROBLEM. *AK

WHILE SITTING AT AN INTERSECTION AND THEN APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED THEN STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC CLAIMED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

POWER STEERING PUMP MAKES A LOUD WHIN OR GROWL WHEN TURNING. THIS IS INTERMITTENT AND THE DEALER CANNOT DUPLICATE. I HAVE DRIVEN THE VEHICLE 25 MILES TO THEIR SHOP WITH THE SOUND BUT BY THE TIME THEY GET THEIR TECH OUT TO CHECK IT, IT QUITS. ANOTHER MECHANIC HAS HEARD IT AND SUGGESTED IT IS A PRESSURE RESISTENCE VALVE. THE DEALER CHANGED THE PUMP APPROX 15 MONTHS AGO AND IT QUIT FOR ABOUT 3 MONTHS THEN IT BEGAN AGAIN. IT HAS GOTTEN INCREASINGLY MORE OFTEN AND LOUDER. THE DEALER SAYS THAT THE MANUFATURER WILL NOT ALLOW ANOTHER "RANDOM" CHANGE OF THE PUMP UNDER WARRANTY. I HAVE ABOUT 4000 MILES LEFT ON THE 36,000 MILE WARRANTY.*AK

1. AFTER LEAVING MY 2002 DODGE GRAND CARAVAN (APPROX. 48000 MILES) IN LONG TERM AIRPORT PARKING FOR 12 DAYS I DROVE TWO AND A HALF HOURS HOME. NOTHING OF ANY CONSEQUENCE HAPPENED ON THE WAY HOME. * 2. AT HOME I NOTICED THAT THE BRAKE LIGHTS WERE STUCK ON THE ON POSITION. I DO NOT KNOW DURING WHAT PART OF THE TRIP THE BRAKE LIGHT GOT STUCK ON AND FORTUNATELY I DID NOT GET REAR-ENDED. HOWEVER, A BRAKE LIGHT THAT IS ALWAYS ON INCREASES THE RISK OF REAR END COLLISION. 3. THE NEXT DAY I BROUGHT THE CAR TO MY LOCAL DODGE DEALER. THEY SAID SOMETHING THAT SOME BRAKE LIGHT SWITCH HAD BEEN KICKED OFF OR ON AND SAID THAT I MUST HAVE DONE SOMETHING TO MAKE THE SWITCH KEEP THE BRAKE LIGHT ON LIKE KICK IT OR SOMETHING LIKE THAT. IN FACT, NOBODY KICKED THE BRAKES OR ANYTHING LIKE THAT. THE CAR JUST MALFUNCTIONED. THE LOCAL DEALER AND CHRYSLER ARE UNWILLING TO CONSIDER THE SAFETY CONSEQUENCES OF THE MAL FUNCTION. I WAS CHARGED FOR WHATEVER IT WAS THE DEALER DID TO FIX THE PROBLEM. NOTE I LEFT THE OEM BOX ON THIS FORM ON THE DEFAULT SETTING OF "NO." I DID THIS BECAUSE I DO NOT KNOW WHAT OEM MEANS. PLEASE CALL IF IT MAKES A DIFFERENCE WITH THIS SAFETY COMPLAINT. THANK YOU. *JB

DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT STEERING WHEEL FROZE WHICH WAS CAUSING HEAVY VIBRATION. THE PROBLEM WAS NOT RESOLVED. *AK

VEHICLE WAS PARKED IN A PARKING LOT WITH THE ENGINE RUNNING, CONSUMER STEPPED OUT OF THE VEHICLE TO MOVE AN OBJECT OUT OF THE PARKING LOT, AND VEHICLE POPPED OUT OF PARK INTO REVERSE. THIS CAUSED THE VEHICLE TO ROLL BACKWARDS AND HIT ANOTHER VEHICLE BEFORE STOPPING. *AK

WHILE DRIVING 55 MPH DRIVER SIDE SEAT BACK COLLAPSED. CONSUMER WAS ABLE TO MAINTAIN CONTROL AND GET OFF THE ROAD. THE DEALER REFUSED TO REPAIR THE SEAT. *AK

CONSUMERS WIFE HAS DIFFICULTY GETTING IN AND OUT OF THE VEHICLE SINCE SHE HAS NO HANDLE TO HOLD. IF THE MANUFACTURER PLACED HANDLES ON THE PASSENGER SIDE OF THE DOOR IT MAY BE EASIER TO ENTER AND EXIT THE VEHICLE. THE CONSUMERS' REQUIRES ASSISTANCE WHEN ENTERING AND EXITING THE VEHICLE. *NM

WHILE DRIVING APPROXIMATELY 25-30 MPH NOTICED SMOKE COMING FROM UNDER THE HOOD ON PASSENGER SIDE. HAD SLOWED DOWN ,AND SMOKE CAME FROM VENTS. PULLED OVER, AND EVERYONE GOT OUT OF VEHICLE. CONSUMER POPPED OPEN THE HOOD AND FLAMES SHOT OUT. FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. PRELIMINARY ANALYSIS BY FIRE DEPARTMENT INDICATED THAT FIRE WAS CAUSED BY ENGINE FUEL VALVE. *AK

THE A/C UNIT LEAKED DOWN THE FIREWALL ON THE INSIDE PASSENGER SIDE OF MY CARAVAN AND RUINED THE CARPET. IT WAS REPAIRED IN FEB. 2003 UNDER WARRANTY. IN MARCH 2004 WE NOTICED MOLD ON THE FLOOR . THE SAME THING HAD HAPPENED AGAIN. CHRYSTLER KNOWS THAT THEY HAVE A PROBLEM WITH THIS BECAUSE THEY PUT OUT A TBS 24-008-02 TO FIX IT. PROBLEM IS IT DOESN'T ALWAYS WORK (ACCORDING TO SERVICE REPS.) WE ARE SUEING THEM TO FIX IT AGAIN. *AK

CONSUMER STATED THAT WHILE DRIVING ON THE INTERSTATE HIGHWAY A TIRE BLEW OUT AND SHREDDED.THE TIRE WAS ONLY 4 MONTHS OLD. CONSUMER TOOK THE TIRE TO DEALER, AND DEALER TOLD HER THAT THEY WOULD NOT TAKE THE TIRE BACK, BUT THAT THEY SHE COULD PURCHASE ANOTHER TIRE ONLY AT FULL PRICE. GOODYEAR, INTERGRITY, SIZE 215/70 R15.*AK

VIN # [XXX]. I WILL BRINGING MY VAN TO RAY BRANDT DODGE FOR AT LEAST THE 4TH TIME BECAUSE THE AIRBAG LIGHT KEEPS COMING ON. MY CLOCKSPRING HAS BEEN CHANGED TWICE, ONCE UNDER WARRANTY AND 2 WEEKS AGO AT MY EXPENSE. YES, I FREQUENTLY HAVE PROBLEMS WITH MY HORN AND MY CRUISE CONTROL. I THOUGHT IT WAS ME NOT PRESSING IN THER RIGHT PLACE. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING AT 55 MPH A LOUD CLANKING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. THE STEERING WHEEL SHOOK VIOLENTLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED THE PADS AND BOTH FRONTAL ROTORS, BUT THE PROBLEM STILL EXISTED. *AK

REAR SHOULDER SEAT BELTS DID NOT WORK PROPERLY. THE AUTOMATIC LOCKING RETRACTOR FOR THE SHOULDER BELTS DID NOT LOCK PROPERLY. DEALER EXAMINED THE BELTS AND COULD NOT EXPLAIN WHY THE RETRACTOR DID NOT LOCK. *AK REAR SEAT BELTS DOESN'T LOCK WHEN BRAKES ARE ACTIVATED. *LA

CONSUMER PURCHASED A 2002 DODGE CARAVAN IN 2001, AND DROVE IT ON A TRIP. WHILE ON THE TRIP BACK DRIVER SIDE REAR SPEAKER CAUGHT ON FIRE. PUT FIRE OUT WITH BOTTLED WATER. CONSUMER AND HUSBAND TOOK VEHICLE TO THE DODGE DEALER IN MOBILE ALABAMA, AND HAD IT REPAIRED. DEALER TOLD CONSUMER THAT THE CAUSE OF THE FIRE WAS DEFECTIVE WIRING. DEALER IN MOBILE, ALABAMA HAD VEHICLE, AND WILL NOT RELEASE IT UNTIL CONSUMER SIGNED A STATEMENT CLEARING THE DEALER FROM ANY LIABILITY. *AK

WHEN SHIFTING GEARS AT LOW SPEEDS TRANSMISSION WOULD LOCKED UP. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

MY 2002 DODGE CARAVAN SE HAS HAD TO HAVE THE TRANSMISSION PUMP REPLACED TWO TIMES IN LESS THAN 32,000 MILES. THE SERVICE DEPARTMENT AT MY DEALER DOES NOT BELIEVE THIS IS A CHRONIC PROBLEM WITH THE CARAVAN.*AK

AFTER PARKING THE VEHICLE IN THE DRIVEWAY FOR ONE HOUR CONSUMER NOTICED FLAMES COMING FROM AROUND THE RUNNING BOARD. *AK

WHEN STEERING WHEEL IS TURNED IT MAKES A SQUEAKING NOISE LIKE IT IS RUSTED. VEHICLE HAD BEEN TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS, BUT THEY FAILED TO INSPECT THE STEERING WHEEL.*AK

THIS IS THE 3RD TIME IN 20 MONTHS THAT I HAVE TAKEN MY 2002 DODGE CARAVAN EX IN TO THE DEALER FOR SERVICE. THE ABS LIGHT COMES ON AND STAYS ON. THE DEALER CLAIMS THE PROBLEM IS DUE TO THE ABS SENSORS FAILING.*AK

WHILE DRIVING 30 MPH TRANSMISSION LIGHT FLASHED ON THE DASHBOARD. A LOUD NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION.*AK

I OWN A 2002 DODGE CARAVAN SE 3.3 LITER ENGINE. SINCE I HAVE HAD THIS VEHICLE,(BOUGHT IN AUGUST 2003) I HAVE HAD TO BUY NEW TIRES, HAD TO HAVE THE TIRES ROTATED & BALANCED 4 TIMES AND BECAUSE OF THE POPPING NOISE HAVE TO HAVE THE SWAY BAR BUSHINGS REPLACED AND HAVE A NEW ROTOR AND BRAKES REPLACED. THE VIBRATION DUE TO THE BRAKES WEARING AND ROTORS IS UNREAL AND KNOW I AM NOT THE ONLY PERSON HAVING THE BRAKE AND ROTOR PROBLEM. THERE HAS BEEN ONLY 15,000 MILES PUT ON THESE BRAKES AND ARE HAVING TO HAVE THEM REPLACED AGAIN. SOMETHING IS NOT RIGHT AND THIS NEEDS TO BE CHECKED INTO. THANK YOU. *LA

RACK AND PINION STEERING FAILED AFTER BEING REPLACED SIX MONTHS EARLIER. *AK

THE FIRST FAILURE WAS THE AIRBAG LIGHT STAYING ON CONTINUELY. I HAD IT REPAIRED A FEW MONTHS AFTER BUYING THE VEHICLE NEW. LESS THAN SIX MONTHS LATER, THE LIGHT STAYED ON AGAIN. WE HAD MOVED TO ASHLAND AND IT WAS REPAIRED THERE. WITHIN A WEEK OF HAVING IT REPAIRED, I TRIED TO USE MY HORN AND IT DID NOT WORK. THEY COULDN'T FIX IT AT MY CONVIENCE, SO I HAD TO WAIT A FEW WEEKS TO GET IT REPAIRS. NOW, MY WINDOWS SOMETIMES GO UP AND DOWN AND SOMETIMES THEY DO NOT. MY VAN IS LESS THAN 2 YEARS OLD AND ALREADY, I HAVE HAD TO BORROW SOMEONES CAR BECAUSE MINE WAS IN THE SHOP. THIS SHOULD NOT HAPPEN WITH A NEW VAN WITH LESS THAN 25,000 MILES ON IT. DEBBIE WAGGONER [email protected]

IWOULD LIKE TO PLACE A COMPLAINT ABOUT THE GEN3 SEATBELTS. I JUST READ AN ARTICLE ON THE POSSIBLE DANGER THAT THESE BELTS POSE. WE HAVE A 2002 DODGE CARAVAN AND A 2004 CHRYSLER TOWN & COUNTRY AND IT'S VERY UPSETTING THAT DAIMLER CHRYSLER IS NOT TAKING ACTION. *AK

WHEN TURNING THE STEERING WHEEL TOWARDS THE RIGHT STEERING WHEEL LOCKED, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK

MY 2002 DODGE CARAVAN AIR BAG LIGHT IS ON AGAIN! THIS WILL BE THE 2ND TIME WITHIN 10 MONTHS! THE AIRBAGS WILL BE DEACTIVATED BY SPRING TIME IF I HAVE TO DO IT MYSELF! I WILL NEVER BUY ANOTHER NEW VEHICLE WITH A WORKING AIRBAG SYSTEM EITHER!

AFTER 8 REPAIR ATTEMPTS THERE CONTINUED TO BE A TICKING NOISE IN THE STEERING COLUMN UPON TIGHT TURNS, SUCH AS PARKING LOT MANEUVERS. THIS IS MOST NOTICEABLE ON HIGH TEMPERATURE DAYS. THERE IS A LESS NOTICEABLE TICK IN THE STEERING COLUMN AT 25-30 MPH SLIGHT CORRECTION STEERING.*AK

THE REAR SEAT BELT BUCKLES DO NOT LATCH. *AK THE CONSUMER STATED WHILE DRIVING, THE REAR SEAT BELT WHICH WAS HOLDING A CHILD SAFETY SEAT BECAME UNBUCKLED. *JB *NM

I BOUGHT A USED VEHICLE FROM A DEALERSHIP. THE FRONT PASSENGER SIDE BUCKLE SEEMED TO BE DEFECTIVE AND USUALLY DIDN'T LATCH AT ALL. *AK

ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING RIGHT TURN SIGNAL TO COME ON WHEN THE LEFT SIGNAL IS ENGAGED AND VISA VERSA/FUEL GAUGE TO READ THE INCORRECT FUEL LEVEL, AND WINDSHIELD WIPER SWITCH NOT TO RESPOND TO THE CORRECT SPEED.*AK

WHILE DRIVING ON A DIRT ROADS DIRT AND ROCKS SEEPED THROUGH THE VENTILATION SYSTEM INTO THE VEHICLE. *AK

IGNITION LOCKED WITHOUT WARNING. DEALER STATED THAT ELECTRICAL SYSTEM MALFUNCTIONED.*AK