“I have a 1998 dodge grand caravan with just under 71,000 miles on it. We first noticed some anti freeze on the ground and could see it leaking thinking it was a hose or something. I went under to take a look and it was leaking from the engine block. I brought it in to have it checked out and it turns out the headgasket sprung a leak. I gave them the go ahead to fix it.”
Owner complaint, filed Jan 21, 2004
“Purchased a used dodge caravan on 8-19-02 with 28,000 miles showing on the meter. It now has 35,000 miles on it and the head gasket is leaking oil down the back of the engine and on to the ground. Dealer says they will not repair it unless I pay for it. Seems like a very costly repair on a van with this few miles on it. This will be the last chrysler product I will purchase. *la”
Owner complaint, filed Dec 7, 2003 at 35,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 1998 Caravan peaked in 2002, with 103 filed that year. No recall on file covers the engine, the subject of 18% of the complaints. In 2019 owners filed 1 so far.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Defect. CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Mar 8, 2002545,311 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Dec 15, 1997900 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Risk. THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy. DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
All 14 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1998 Caravan.
DRIVER AIR BAG CLOCKSPRING FAILUREEngineering analysis EA04013Closed
Opened Jun 4, 2004Closed May 25, 2005Led to recall 04V480000airbags
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the …
DRIVER AIR BAG CLOCKSPRING FAILURERecall query RQ04001Closed
Opened Jan 28, 2004Closed Jun 4, 2004airbags
Complaints report air bag warning light illuminates, and this may be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no. 02v-293).this recall query has been upgraded to an engineering analysis (ea04-013).
REAR SEAT BELT MALFUNCTIONPreliminary evaluation PE02004Closed
Opened Jan 16, 2002Closed Mar 11, 2002Led to recall 02V076000seat belts
This investigation was opened january 16, 2002, based on seven reports alleging the third row seat belt retractors failed on certain 1997 and 1998 model year caravan and voyager vehicles.the reports indicated a tar like substance entered the retractor mechanism, thus causing the retractor to jam or bind.in this condition the seat belt is rendered inoperable, as the webbing cannot retract or be withdrawn from the retractors for use.recall scope:the affected vehicles are 1997 through 1999 dodge caravan, plymouth voyager, and chrysler town & contry built on a short wheel base chassis.the …
AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system
There is no summary currently available
DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration
There is no summary currently available
POST COLLISION FUEL SYSTEMEngineering analysis EA99013Closed
Opened Jun 11, 1999Closed Aug 10, 2001fuel system
POST-COLLISION FUEL SYSTEM INTEGRITYPreliminary evaluation PE99010Closed
Opened Feb 3, 1999Closed Jun 11, 1999fuel system
There is no summary currently available
Technical service bulletins
118 on file
Repair instructions the manufacturer sent its dealers for the 1998 Caravan. Not recalls: the fix is usually free only while the car is under warranty.
engine 19body and frame 18equipment 15electrical system 10transmission 9steering 8brakes 7suspension 6
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with …
CONCERNS WITH SERPENTINE BELT SLIPPING OFF IDLER PULLEY. *TT
Showing the newest 6 of 19 bulletins about the engine, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Air Bags
Filed Apr 13, 2019WV
AIRBAG LIGHT ON NO TURN SIGNALS AND NO REVERSE LIGHTS DUE TO FAILED AIRBAG CLOCKSPRING
Air BagsCrash1 injured
Filed Dec 10, 2018135,000 milesOH
TL* THE CONTACT OWNED A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER SIDE AIR BAG DEPLOYED ALTHOUGH NO PASSENGER WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED A HEAD LACERATION ABOVE THE RIGHT EYE, A CONCUSSION, A BRUISED HEART AND LUNG, LEFT KNEE LACERATION, AND CHEST BRUISES FROM THE SEAT BELTS. ALSO, BOTH WRISTS AND ELBOWS WERE INJURED. A POLICE REPORT WAS FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000.
Air Bags
Filed Dec 3, 2017104,580 milesNY
THE INDICATOR LAMP AIR BAG IS ON CONTINUOUSLY. I DRIVE A VEHICLE ALL THE TIME, AND MY TRIP 50% HIGHWAY AND 50% CITY.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 18, 2016PA
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering
Filed Jan 12, 2016150,000 milesOH
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHEN DRIVING ON WET ROADS, THE POWER BRAKES AND STEERING FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical System
Filed Apr 2, 2015NC
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 11/19/15*JS
Air Bags
Filed Jan 21, 201555,000 milesNY
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Vehicle Speed Control
Filed Jan 15, 2015132,000 milesNV
I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Filed Jan 8, 2015150,677 milesCA
I AM THE SECOND OWNER OF A 1998 DODGE CARAVAN AND BOUGHT A CARFAX REPORT WHEN PURCHASING WHICH WAS CLEAN SHOWING NO ACCIDENTS, NO PROBLEMS. THE ONE RECALL ALERT ON THIS YEAR AND MODEL WAS TAKEN CARE OF PREVIOUSLY. THE CAR HAS GENERALLY BEEN DEPENDABLE, OTHER THAN ONGOING PROBLEMS WITH THE INSTRUMENT CLUSTER WHICH FAILS INTERMITTENTLY AND ALL THE PANEL LIGHTS GO OFF. ON JANUARY 6TH, 2015 I WAS SHOPPING NOT FAR FROM HOME AND UPON EXITING THE STORE PARKING LOT TO LEAVE (2-3 MPH) TURNING THE WHEEL NORMALLY WHILE BACKING UP FROM MY SPACE, THE ENTIRE STEERING WHEEL JUST FELL INTO MY HANDS LEAVING IT ATTACHED BY ONLY A FEW WIRES. THERE WAS NO PRIOR WARNING OF THE UPCOMING FAILURE, NO SHAKING, NO WOBBLE, NOTHING.I AM A SENIOR AND WAS IN THE CAR ALONE. LUCKILY, SOME STRANGERS HELPED PUSH ME BACK INTO PARKING SPACE BY HOLDING AND TURNING THE STEERING WHEEL IN PLACE, AS IT WOULD NOT SNAP BACK IN. THE TOW TRUCK DRIVER STATED THAT IN HIS CAREER HE HAD NEVER SEEN THIS, MY EXPERIENCED MECHANIC SAID THE SAME. THE CAR IS CURRENTLY IN THE SHOP. THE ENTIRE COLUMN HAS TO BE REPLACED, THE CLOCK SPRING, ETC. AND EVEN WITH USED PARTS IT WILL BE COSTLY. I LIVE IN THE LA AREA WITH A LOT OF TRAFFIC ON EVERY STREET. WHAT FRIGHTENS ME IS THAT I WOULD LIKELY HAVE BEEN KILLED HAD THIS HAPPENED WHILE DRIVING, AND ESPECIALLY SINCE I HAD FIRST PLANNED ON GOING TO A MALL VIA FREEWAY. THIS WAS A TRAGIC ACCIDENT WAITING TO HAPPEN. HOW MANY MORE OF THESE STEERING WHEELS HAVE FALLEN OFF UNREPORTED? HOW MANY MORE
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 5, 2015119,000 milesNY
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING 40 MPH OVER A PUDDLE, THE SERPENTINE TIME BELT DETACHED FROM THE ENGINE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Electrical System
Filed Aug 28, 2014116,850 milesCA
THE LOS ANGELES CBS AFFILIATE STATION AIRED A STORY ABOUT CHRYSLER VEHICLES YEAR 2007 TO 2012 THAT WERE BEING INVESTIGATED FOR A POTENTIAL RECALL. THE PROBLEM IS A FAULTY TIPM, ALSO KNOWN AS A POWERTRAIN CONTROL MODULE. VEHICLE OWNERS REPORT INSTRUMENT PANEL PROBLEMS, GAUGES NOT WORKING, AIRBAG NOT WORKING, WINDSHIELD WIPERS OPERATING WITHOUT BEING TURNED ON, PROBLEMS STARTING THE VEHICLE, AND SO ON. I HAVE A 1998 DODGE GRAND CARAVAN WITH MANY OF THESE SAME PROBLEMS/SYMPTOMS. I SPENT $212 ON INSPECTION AND DIAGNOSIS FEES. PEP BOYS TOLD ME THAT THE PROBLEM WAS THE POWERTRAIN CONTROL MODULE AND IT WOULD TAKE A PROHIBITIVELY HIGH PRICE TO REPLACE. MY VEHICLE HAS RECENTLY EXPERIENCED PROBLEMS SIMILAR TO THE ONES DESCRIBED ABOVE: FUEL GAUGE NOT CONSISTENTLY SHOWING THE CORRECT AMOUNT OF FUEL IN THE TANK; THE AIRBAG AND HORN NOT WORKING; THE WIPERS OCCASIONALLY OPERATE WITHOUT BEING TURNED ON; THE POWER DOOR LOCKS DO NOT WORK PROPERLY WHEN VEHICLE IS BEING LOCKED & UNLOCKED WITH THE KEY; THE HEATER OPERATES WITHOUT BEING TURNED ON, AND SO ON. I WAS WONDERING IF THIS INFORMATION CAN BE USED SENT TO THE MANUFACTURER OR COMPARED IN INFORMATION SUBMITTED BY OTHER CHRYSLER OWNERS. THE POWERTRAIN CONTROL MODULE IS A DURABLE PART, IT SHOULD OPERATE WELL FOR THE LIFE OF THE VEHICLE. I'M WONDERING IF THERE IS ANY INVESTIGATION GOING ON WHICH MAY LEAD TO A RECALL. THANK YOU FOR YOUR ATTENTION. *TR
Engine
Filed Aug 6, 201499,000 milesCA
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE ENGINE STALLED. THE INSTRUMENT PANEL WAS INOPERABLE THE FUEL GAUGE WAS INACCURATE. THE CONTACT COULD NOT RESTART THE VEHICLE AND THE INSTRUMENT PANEL LIGHTS WERE BLINKING ON AND OFF. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TOWED FOUR TIMES TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 99,000. UPDATED 09/15/14*LJ
SeatsFire
Filed Jul 30, 201416,000 milesLA
ONLY A BLOCK OR 2 FROM HOME, DOING 20 MPH THERE WAS THE SMELL OF SMOKE THEN FLAMES SHOT OUT FROM UNDER THE DRIVERS SEAT. WE BAILED FROM THE VAN AND BEFORE 911 COULD BE CALLED THE VAN WAS ENGULFED IN FLAMES. A TOTAL LOSS. *TR
Power Train
Filed May 12, 2014119,000 milesNY
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT WAS TRAVELING 5 MPH WHEN THE SERPENTINE BELT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 120,000.
Electrical System
Filed Mar 26, 2014WV
I HAVE A 98 DODGE CARAVAN IT HAS NO DASH LIGHTS PARKING LIGHTS OR HORN. I HAVE NO IDEA WHAT IT COULD BE. *TR
Steering
Filed Mar 2, 2014CA
THE BELT KEEPS SLIPPING OFF ON MY DODGE CARAVAN. THIS HAS BEEN CONTINUAL. THE FORUMS ARE FULL OF THESE COMPLAINTS. IT IS THE SERPENTINE BELT. I HAVE BEEN BACK AND FORTH TO THE MECHANIC. THEY TRY EVERYTHING, BUT WHEN IT IS WET, IT COMES OFF. I EVEN TRY NOT TO DRIVE IN RAIN, BUT AFTER THE RAINS, I DRIVE A SHORT DISTANCE AND ITS OFF AGAIN., I CALLED THE DEALERSHIP THAT SEEMS TO TAKE NO RESPONSIBILITY FOR THIS. THIS IS REALLY DANGEROUS, AS IT IS VERY HARD TO TURN THE WHEEL. FORTUNATELY SO FAR, I HAVE NOT BEEN GOING AT SPEED DURING THESE INCIDENTS. I HAD THE TENSIONERS TIGHTENED AGAIN LAST MONTH, AND ITS OFF AGAIN. *TR
Engine
Filed Oct 1, 2013136,000 milesMI
DRIVING DURING HEAVY RAIN/SNOW OR GOING THROUGH STANDING WATER, THE SERPENTINE BELT SLIPS OFF OF THE PULLEYS. THIS LEADS TO A LOSS OF POWER STEERING, POWER BRAKES AND ENGINE COOLING. MILEAGE AND DATE ARE APPROXIMATE. MULTIPLE OCCURRENCES. *TR
Structure › Body
Filed May 29, 2013117,000 milesMD
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SWERVED TO THE RIGHT LANE INDEPENDENTLY. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED CORROSION THROUGHOUT THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TR
Suspension
Filed Apr 11, 2013PA
MAJOR CONCERN IS ABOUT THE STRUT HOUSING ROUGHING OUT BEEN LOOKING THIS UP AND FROM 97 TO 2000 MAYBE A BIT LONGER THIS HAS BEEN A MAJOR ISSUE THAT CHRYSLER NEED TO ADDRESS. I KNOW THEY DON'T WANT THE RESPONSIBILITY OF THE MATTER ,BUT SOME ONE COULD GET HURT FROM THIS.I JUST FOUND OUT ABOUT THIS AND HAVE BEEN SEARCHING ALL THE INFORMATION I CAN FIND ON THIS ISSUE.THIS IS FAULTY DESIGN OF CHRYSLER,THEY MADE TONS OF MONEY SELLING THE VANS,EVEN AFTER THIS STARTED TO HAPPEN THEY STILL DIDNT CHANGE THE DESIGN.WELL I HAVE TO HAVE MINE DONE BUT IN THE MEAN TIME I BETTER NOT GET HURT FROM ONE LETTING LOOSE. I SURVIVED CANCER NOT TO DIE FROM A AUTO ACCIDENT DO TO A SO SO GOOD DESIGN. *TR
Power Train
Filed Sep 17, 2012155,000 milesVA
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE FAILURE RECURRED FREQUENTLY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 155,000 AND THE CURRENT MILEAGE WAS 157,000.
Electrical System › Horn
Filed Sep 22, 2011IL
HORN STOPPED WORKING. HORN FUSE IS GOOD. AIR BAG WARNING LIGHT CAME ON AND HAS STAYED ON. *TR
Fuel System, GasolineFire
Filed Jul 26, 2011130,000 milesWI
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT A FIRE BEGAN ON TOP OF THE FUEL TANK AFTER REFUELING AND THE VEHICLE EXPLODED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE PRIOR TO THE EXPLOSION AND STATED THAT THERE WERE NO FUEL SYSTEM FAILURES PRIOR TO THE EXPLOSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Suspension › Front
Filed Jul 6, 201180,000 milesIL
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE THE VEHICLE WAS BEING INSPECTED AT AN INDEPENDENT MECHANIC FOR A BRAKE REPAIR, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE STRUT TOWER WAS CORRODED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Suspension › Front
Filed Jun 13, 2011172,000 milesIL
1998 DODGE CARAVAN STRUT TOWERS RUSTING THROUGH. DODGE SAID ITS A COSMETIC REPAIR. I BOUGHT THIS VAN USED AND THE DRIVERS SIDE STRUT IS NOW MADE MY VAN DANGEROUS TO DRIVE BECAUSE THE DRIVERS SIDE IS NOW RESTING ON STRUT. THE SELLER WILL NOT LET ME RETURN IT. *TR
Tires
Filed Apr 6, 2011155,000 milesMI
FOUR COOPER FUTURA 2000 LTE P205/70R14 TIRES (DOT U9KE XAD3906) WERE REPLACED ONTO MY MINIVAN WHEELS ON 4/4/2011 AFTER SITTING FOR 16 MONTHS IN PROTECTIVE BAGS IN MY GARAGE. THEY ARE TOURING TIRES AND WERE SWAPPED OUT FOR THE COLD WEATHER TIRES THAT HAD BEEN ON THE VAN FOR THE PREVIOUS 16 MONTHS. ON 4/5/2001 THE TWO REAR TIRES LOST THEIR BEAD WITHIN 50 MILES OF BEING REINSTALLED. THIS IS PERHAPS ONLY THE THIRD TIME BEING PUT ON THEIR WHEELS. UPON INSPECTION BY A QUALIFIED TIRE INSTALLER IT WAS DETERMINED THAT BOTH BEADS HAD FAILED. THE FIRST FAILURE OCCURRED AFTER DRIVING 25 HIGHWAY MILES. AT WHICH TIME THE TIRES WAS REPLACED WITH A NEW TIRE. THE SECOND FAILURE OCCURRED AFTER THE 25 MILE RETURN TRIP DURING A TURN FROM THE EXPRESSWAY EXIT. BOTH TIRES WERE DETERMINED TO HAVE FAILED FOR THE SAME REASON BY THE AFOREMENTIONED INSTALLER. THE TIRES WERE PURCHASED ON 5/24/2007 AT PEPBOYS AUTO STORE 0289 5630 S. WESTNEDGE AVE., PORTANGE , MI 49002. *TR
Engine and Engine Cooling
Filed Feb 10, 2011470,000 milesCO
TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING 30 MPH THE SERPENTINE BELT BROKE. THE CONTACT STATED THAT THE VEHICLE STALLED AND COULD HAVE CAUSED A CRASH TO OCCUR DUE TO INCLEMENT WEATHER AFTER THE FAILURE OCCURRED. THE SERPENTINE BELT WAS REPLACED THREE TIMES. THE CONTACT STATED THERE WERE NUMEROUS COMPLAINTS REGARDING THE SERPENTINE BELT AND THE MANUFACTURER SHOULD ISSUE A RECALL. THE FAILURE MILEAGE WAS 470,000.
Engine and Engine Cooling
Filed Jan 24, 2011TX
TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING IN WET CONDITIONS, THE SERPENTINE BELT WOULD DETACH ITSELF FROM UNDER THE VEHICLE. ONCE THE FAILURE OCCURRED, THE POWER STEERING WOULD FAIL AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS INSPECTED AND REPAIRED BY THE CONTACT. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM OF THE REMEDY. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension › Front
Filed Oct 21, 2010117,171 milesSC
1998 DODGE CARAVAN SE FRONT STRUT COVERS ARE COMPLETELY ROTTED THROUGH AND I CAN VIEW THE GROUND BENEATH. NOT ONLY IS THIS A SAFETY ISSUE, BUT AN OBVIOUS MANUFACTURER DEFECT IN THE MATERIAL USED IN SUCH A CRITICAL LOCATION TO THE VEHICLE'S STRUCTURE. I AM CONCERNED THE VEHICLE WILL BECOME UNCONTROLLABLE IN THE EVENT OF FAILURE AND SERIOUS INJURY COULD RESULT TO THE DRIVER AND OTHER VEHICLES. *TR
Electrical System › Instrument Cluster/Panel
Filed Oct 4, 201047,000 milesNY
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER WAS READING A SPEED OF 0 MPH. THE FAILURE RECURRED INTERMITTENTLY, BUT THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 48,000.
Structure › Body
Filed Jun 16, 2010WI
MY 1998 DODGE VAN WAS IN TO MY LOCAL DEALER FOR SOME GENERAL SERVICE. I ASKED THE MECHANIC ABOUT THE CONSIDERABLE RUST AROUND THE TOP OF THE DRIVER SIDE STRUT. HE SAID THAT IT HAD BEEN A PROBLEM WITH SOME VANS AND THAT A SERVICE BULLETIN HAD BEEN ISSUED REGARDING. IF THE STRUT WERE TO GO BREAK THROUGH THE RUSTED CAP IT COULD CAUSE AN ACCIDENT IF NOT LEAST MAJOR DAMAGE AT HIGHWAY SPEED. HE PRINTED ME A COPY OF THE CHRYSLER SERVICE BULLETIN NO. 23-044-02. A WEB SEARCH SHOULD CONSIDERABLE RESULTS ON THE BULLETIN NUMBER. I CALLED CHRYSLER CUSTOMER SERVICE AND SPOKE WITH REP# HM494. I FIRST TOLD THE BULLETIN DIDN'T EXIST, THEN WHEN I DEMANDED SHE SEARCH UNDER THE BULLETIN NUMBER SHE TOLD ME IT DIDN'T APPLY TO MY VEHICLE. THE BULLETINS CLEARLY STATES 1996-2000 NS TOWN&COUNTRY/VOYGER/CARAVAN. HM494 THEN STATED THAT SERVICE BULLETINS WERE ONLY FOR TECHNICIANS AND MECHANICS. I EXPLAINED THAT THIS WAS THE PROBLEM. THE IMPORTANT INFORMATION DIRECTLY RELATED TO DRIVER & PASSENGER SAFETY THAT WAS ISSUED IN 2002 APPARENTLY WAS NOT INTENDED TO BE GIVEN TO THE CUSTOMER. PERSONALLY I DO NOT THINK HM494 WAS QUALIFIED TO MAKE THE STATEMENTS THAT REPRESENT CHRYSLERS CUSTOMER SERVICE. I WAS ALSO TOLD BECAUSE MY CARAVAN HAS 126,000 MILES I SHOULD NOT EXPECT ANYTHING FROM CHRYSLER. MY CARAVAN WOULD HAVE ONLY BEEN 4YEARS OLD AT THE TIME OF THE SERVICE BULLETIN. *TR
Structure › Frame and Members
Filed Jun 9, 2010200,000 milesOH
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT THAT SECURED THE WIRE TO THE WHEELS AND OTHER STRUCTURES HAD RUSTED UNDER THE HOOD. THE CONTACT HAD NOT CALLED THE DEALERSHIP OR THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 200,000.
Fuel System, Gasoline › Fuel Injection System › InjectorsFire
Filed Jun 2, 201080,000 milesPR
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, IT SUDDENLY CAUGHT FIRE. THE FIRE BEGAN UNDER THE HOOD. A FIRE REPORT WAS FILED. ONLY THE ENGINE WAS DESTROYED BUT THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Steering
Filed Apr 28, 2010100,000 milesPA
THE SERPENTINE BELT ON MY 98 DODGE CARAVAN KEEPS BREAKING. WHEN IT DOES, I LOSE CONTROL OF THE CAR. I BOUGHT THE CAR DECEMBER 17, 2009 AND HAVE HAD THE BELT BREAK 4 TIMES SINCE THEN, CAUSING ME NEAR MISS ACCIDENTS AND HAS LEFT ME STRANDED ALONG THE HIGHWAY WITH MY YOUNG CHILDREN. *TR
Steering
Filed Apr 28, 2010100,000 milesPA
THE SERPENTINE BELT ON MY 98 DODGE CARAVAN KEEPS BREAKING. WHEN IT DOES, I LOSE CONTROL OF THE CAR. I BOUGHT THE CAR DECEMBER 17, 2009 AND HAVE HAD THE BELT BREAK 4 TIMES SINCE THEN, CAUSING ME NEAR MISS ACCIDENTS AND HAS LEFT ME STRANDED ALONG THE HIGHWAY WITH MY YOUNG CHILDREN. *TR
Unknown or Other
Filed Mar 18, 2010IN
LTR ON BEHALF OF (IN) RE 2 KNOWN DEFECTS (SEAT BELT LATCHES & GEAR SHIFT INTERLOCK) IN DODGE CARAVANS REQUESTING AN INVESTIGATION INTO POSSIBLE SAFETY RECALL FM OWNER OF A 1998 DODGE CARAVAN. *KB THE CONSUMER FOUND THE GENERATION 3 SEAT BELT LATCHES HAVE BEEN KNOWN TO UNBUCKLE, ON SOME VEHICLES, WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER STATED HE DIDN'T EXPERIENCE THE INCIDENT WITH HIS VEHICLE, BUT IT WAS SCARY TO THINK THAT IT HAS BEEN KNOWN TO HAPPEN. THE VEHICLE WAS NOT BUILT WITH A GEAR SHIFT INTERLOCK. THE CONSUMER STATED SOMEONE INCLUDING A CHILD COULD MOVE THE GEAR SHIFT INTO DRIVE OR REVERSE WITHOUT THE IGNITION BEING ON, OR WITHOUT STEPPING ON THE BRAKE. *JB
Engine and Engine Cooling
Filed Mar 9, 201010,600 milesVA
I BOUGHT A 1998 DODGE CARAVAN FROM FALLS CHURCH MOTORS FALLS CHURCH VA AFTER A COUPLE OF MONTHS OF DRIVING I STARTED TO NOTICE AND FEEL A WOBBLE IN THE FRONT LEFT DRIVERS FRONT TIRE A FEW MONTHS LATER I HAD A FLAT WHILE THE VAN WAS PARKED IT TOOK ME AND TWO OTHER MEN TO LOOSEN THE LUGS ON THE TIRE TO GET OF THE TIRE THE JACK WHILE THE VAN IN THE AIR BENT AND THE VAN FELL TO THE SIDE I PULLED ONE OF THE MEN AWAY FROM THE VAN AS I SAW IT FALLING TOWARD US WE GOT ANOTHER JACK AND GOT THE VAN BACK UP IN THE AIR AND PUT THE DONUT ON I THAN A SHORT TIME LATER GOT ON THE HIGHWAY AND THE DONUT FLEW OFF THE VAN IF IT WERE IN TRAFFIC IT COULD HAVE KILLED ME AND OTHER ON THE HIGHWAY A COUPLE OF MONTH LATER THE TIMING BELT BROKE AND THE WATER PUMP I THOUGHT THE VAN WAS STILL UNDER WARRANT OF THE EXTENDED WARRANTY FROM FALLS CHURCH MOTORS I LATER FOUND OUT IT WAS NOT THEY I THOUGHT FIXED THE TIMING BELT IT HAS BEEN RUNNING ROUGH EVER SINCE THE VAN NOW WHILE RUNNING THE MOTOR TURNS OFF WHILE ANY SHARP TURN TO THE LEFT OR RIGHT THEY SAID TO ME IN THE RECENT PAST AFTER I THOUGHT THEY FIXED IT . IT'S NOT GOING TO RUN LIKE NEW I FEEL THIS DEALER SHIP DID SELL ME A DEFECTIVE VAN AND UNSAFE PARTS ON THE VEHICLES AND SOME OTHER VEHICLES THEY ARE SELLING MAYBE ENDANGERING OTHER PEOPLES LIFE I MET ONE MAN AT A GAS STATION HE SAID HE HAD A TRANSMISSION PROBLEM RIGHT AWAY AND IT SLIPPING AFTER HE BOUGHT IT. *TR
Seat Belts
Filed Feb 27, 2010OH
I FOUND OUT THAT THE 1998 DODGE CARAVAN THAT I PURCHASED HAS TWO DESIGN FLAWS. ONE IS THAT THE VEHICLE DOES NOT HAVE BRAKE-SHIFT INTERLOCK. THE OTHER IS THAT THE VEHICLE IS EQUIPPED WITH CHRYSLER GEN3 SEAT BELTS THAT, IN SOME VEHICLES, HAVE UNLATCHED WHILE PEOPLE WERE DRIVING. I BELIEVE THAT THE GOVERNMENT SHOULD ORDER A RECALL OF THE 1998 CARAVAN FOR BOTH OF THESE IMPORTANT SAFETY ISSUES. *TR
Steering
Filed Feb 10, 2010250,000 milesVA
THE SERPENTINE BELT POPPED OFF MY 1998 DODGE CARAVAN, IT IS 02/10/10 -- THE DAY OF THE BLIZZARD. THIS HAPPENED BEFORE ON THE DAY OF THE BLIZZARD IN DECEMBER. THIS LEADS TO AN IMMEDIATE LOSS OF POWER STEERING DURING THE WORST POSSIBLE DRIVING CONDITIONS. WHEN I TRIED TO FIND OUT WHAT HAD HAPPENED IN DECEMBER, TWO MECHANICS AT THE DODGE DEALERSHIP BOTH IMMEDIATELY KNEW WHAT HAD HAPPENED. THEY SAID IT HAPPENS ALL THE TIME WHEN ICE OR SNOW GETS UP UNDER THE CAR. I BELIEVE THIS IS A VERY DANGEROUS MANUFACTURER'S DEFECT. LOSS OF CRITICAL STEERING CAPABILITY DURING THE WORST POSSIBLE DRIVING CONDITIONS. *TR
1998 DODGE CARAVAN STRUT TOWER IS RUSTING THROUGH ON PASSENGER SIDE. WE HAD TAKEN THE VEHICLE IN FOR FRONT BRAKE SERVICING AND THE MECHANIC INFORMED US OF THE STRUT ISSUE. HE SAID THIS COULD CAUSE STEERING AND BRAKE FAILURE. IF THE PROBLEM IS NOT CORRECTED AND THE TOWER COLLAPSES WHILE DRIVING WE WILL LOOSE CONTROL OF THE STEERING AND POSSIBLE BRAKES. *TR
Electrical System
Filed Oct 18, 2009105,000 milesWA
THE INSTRUMENT PANEL COMPONENTS BEGAN TO TURN ON AND OFF QUICKLY LIKE A FLICKER. THE FIRST INSTANCE WAS IN AUG AND SINCE THEN IT HAS HAPPENED ABOUT FIVE TIMES. TWO TIMES THE CAR STOPPED AND WOULD NOT START FOR A FEW MINUTES. *TR
Electrical System
Filed Sep 30, 200985,000 milesNY
THE INSTRUMENT PANEL FLAT LINES IN OTHER WORDS SPEEDOMETER, GAS GAUGE AND TEMP GAUGE ALL DROP TO ZERO. IT MIGHT RETURN AT ANY TIME MOST OFTEN AFTER HITTING A BUMP IN THE ROAD. *TR
Electrical System › Instrument Cluster/Panel
Filed Sep 29, 2009130,000 milesNE
TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENTAL PANEL ARE INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE ENTIRE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Exterior Lighting
Filed Jul 31, 2009130,000 miles00
THE AMOUNT OF LIGHT THAT OUR HEADLIGHTS EMIT IS VERY LOW AND CREATES SIGNIFICANT DIFFICULTY WITH VISIBILITY AT NIGHT. *TR
Air Bags
Filed Jun 14, 2009FL
I PURCHASED A USED 1998 DODGE CARAVAN VAN AT WESTSIDE DODGE 1672 CASSAT AVE JACKSONVILLE FL 32210 AND WAS TOLD BY THE SALESMAN THAT THE AIRBAG LIGHT WAS SUPPOSE TO STAY LIT AND THE A/C LIGHTS WERE SUPPOSED TO BE BLINKING. WHEN I FOUND THE OWNERS MANUAL THE DAY AFTER I PURCHASED THE VAN I READ THAT THE`AIRBAG LIGHT IS SUPPOSE TO GO OFF IN 8 SECONDS AFTER THE CAR IS STARTED AND I ALSO READ THAT WHEN THE A/C LIGHTS ARE FLASHING THE A/C NEEDS TO BE SERVICED. I ADVISED THE SALESMAN AND WAS TOLD TO BRING THE VAN BACK TO THE DEALERSHIP WHEN I DID THEY TRIED TO CHARGE ME $119.00 TO CHECK THE AIRBAG AND $49.95 TO CHECK THE AIRCONDITIONING. I REFUSED TO SIGN ANY CONSENT AND TRIED TO SPEAK WITH THE USED CAR SALES MANAGER AND WAS TOLD "WE ONLY SELL JUNK CARS TO THE PUBLIC AS A COURTESY", AND THAN HE HUNG UP ON ME. I ALSO FOUND ANOTHER COMPLAINT FROM ANOTHER CUSTOMER OF THIS DEALERSHIP WHO BOUGHT A NEW CAR AND HAD THE SAME EXACT AIR BAG PROBLEM AND TO THIS DATE IT HAS NOT BEEN RESOLVED. PLEASE HELP ME GET THIS RESOLVED, I AM DRIVING A VEHICLE THAT IS UNSAFE TO DRIVE AND HAS NO AIR CONDITIONING. *TR
Suspension › Front
Filed Mar 4, 2009170,000 milesMO
I TOOK MY VEHICLE IN FOR AN INSPECTION AND THE MECHANIC INFORMED ME THAT THE UPPER STRUT TOWERS ON MY 19998 DODGE CARAVAN ARE RUSTING THROUGH CAUSING POSSIBLE STEERING AND BRAKE FAILURE. I WAS TOLD IF THE PROBLEM IS NOT CORRECTED AND THE TOWER COLLAPSES WHILE DRIVE I WILL LOOSE TOTAL CONTROL OF STEERING AND POSSIBLE BRAKES. *TR
Structure › Body
Filed Jan 24, 2009155,000 milesMI
1998 DODGE CARAVAN FRONT STRUT TOWER FAILURE. THE TOWER IS COLLAPSING ON BOTH SIDES OF VAN. *TR
Suspension › Front
Filed Aug 17, 200800
BOTH STRUT TOWERS ON MY 1998 CARAVAN HAVE RUSTED OUT TO THE POINT OF FAILURE. SPEAKING TO MANY CARAVAN OWNERS AND GOING TO MANY SITES THIS PROBLEM SEEMS TO BE VERY COMMON ON THESE VEHICLES. WHY DOES CHRYSLER NOT HAVE TO BE RESPONSIBLE TO ALL THESE VEHICLE OWNERS OR THE ONES THAT MIGHT BE INVOLVED IN A COLLISION DUE TO THIS BUILT IN DEFECT? *TR
Steering
Filed Jul 11, 2008214,000 milesTN
NO ACCIDENT. *TR
Equipment
Filed Jun 25, 2008PA
A/C FAN BELT. I HAVE WENT THROUGH 3 FAN BELTS FOR THIS VAN AND MY PARTS DEALER TOLD ME TO FIND OUT IF ANY RECALLS FOR THE PULLEY WAS OUT THERE. *TR
Complaints 1-50 of 629, newest first, reproduced as filed.
Going by the federal record, it is one of the Caravan years to avoid: owners filed 629 complaints, 2.2 times as many as a typical Caravan year. The most common complaint is about the engine (18%).
What is the most common problem with the 1998 Dodge Caravan?
The engine: 116 of the 629 complaints (18%) are about it. Owners most often say it leaks oil or fluid (17%), loses power (9%) and slips or will not engage a gear (8%). The typical report comes at 69,023 miles.
How many recalls does the 1998 Dodge Caravan have?
14 safety recalls on file with NHTSA, the most recent filed Aug 10, 2010. The largest, 02V293000, covered 1,500,521 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1998 Dodge Caravan problems start?
Half of the complaints that record an odometer reading came in before 80,000 miles. For the engine the midpoint is 69,023 miles.
Has NHTSA investigated the 1998 Dodge Caravan?
Yes, 7 times. The latest, EA04013 ("DRIVER AIR BAG CLOCKSPRING FAILURE"), was opened Jun 4, 2004 and closed May 25, 2005.
Are there service bulletins for the 1998 Dodge Caravan?
The manufacturer filed 118 technical service bulletins and other notices for it with NHTSA, most of them about the engine (19), the body and frame (18) and the electrical system (10). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.