The contact owns a 2011 Dodge Caravan. The contact stated that the vehicle failed to start up without warning. Her father inspected under the hood and discovered that the wiring within the fuse box was melting due to the fuel pump relay. The contact went to an independent mechanic where she purchased jump wire cables and fuses. Her father repaired the vehicle and the vehicle resumed normal driving operation. Recently, while her son was stopped at a stop light, the vehicle began shaking and shut-off without warning. Her son was able to restart the vehicle however, the failure returned soon after start-up. Upon inspection, the contact discovered that the replacement wires had started melting. Despite the failure, the contact's son was able to drive the vehicle home where it remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
2011 Dodge Caravan
Owners filed 78 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
One of the better Dodge Caravan years: fewer complaints than most, without an unusual share of serious ones. Which Dodge Caravan years to avoid →
48 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2011 Dodge Caravan problems
42 of the 78 complaints (54%) are about the electrical system.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 41 | 0 | 1 | 1 | |
| Engine | 12 | 0 | 0 | 0 | |
| Service Brakes · brakes | 5 | 0 | 0 | 0 | |
| Electronic Stability Control (esc) · stability control | 4 | 0 | 0 | 0 | |
| Fuel/Propulsion System · fuel and propulsion system | 3 | 0 | 0 | 0 | |
| Vehicle Speed Control · throttle and acceleration | 2 | 0 | 0 | 0 | |
| Power Train · transmission | 2 | 0 | 0 | 0 | |
| Visibility › Power Window Devices and Controls | 1 | 0 | 0 | 0 | |
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Tires | 1 | 1 | 0 | 0 |
What owners reported
Newest filingsFUEL PUMP RELAY FAULTY RESULTING IN HESITATION STALLING WHILE IN MOTION OR INABILITY IT START WHILE STATIONARY.
NOT STARTING , STALLS, THEY SAID THE TIPM 1500.00 REPAIR. SAFETY ISSUE.
SLIDING DOORS WILL OPEN AUTOMATICALLY AS I'M DRIVING. HEATER STAYS STUCK ON ON. WHILE DRIVING THE VAN WILL SHUT OFF. ITS A SAFETY ISSUE WHEN I HAVE 4 SMALL CHILDREN IN THE VAN WITH ME.
WHILE COMING TO A RED LIGHT THE ENGINE JUST STOP WITHOUT WARNING. THE VEHICLE WILL NOT START AFTER SEVERAL ATTEMPTS.
THE TIPN IS BAD. WE HAVE SEVERAL DODGE CARAVANS THAT HAVE THE SAME ISSUE.
I BOUGHT THIS MINIVAN IN 2011. I DO NOT DRIVE MUCH SO IT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. NONETHELESS, I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 4 TIMES (MAYBE 5) SINCE I HAVE OWNED IT. I JUST HAD THEM REPLACED AGAIN IN NOVEMBER, AND YET 7 MONTHS LATER, I HAVE TO DO IT AGAIN. I HAVE ONLY PUT SOME 3,000 MILES ON IT SINCE THE LAST REPLACEMENT. SOMETHING IS SERIOUSLY WRONG. THE BRAKES BEGAN SQUEAKING AND VERY QUICKLY (LIKE A DAY OR TWO WITHOUT MY HARDLY DRIVING IT) TO THE ROTORS BEING GONE AS MY PEDALS ARE VIBRATING. I KNOW OTHERS ARE COMPLAINING ABOUT THIS HERE AND ALL OVER THE INTERNET. SOMETHING HAS TO BE DONE ABOUT THIS. IT IS A SERIOUS SAFETY ISSUE. NOT TO MENTION, INCREDIBLY COSTLY TO KEEP UP WITH THESE COSTS THAT I CANNOT AFFORD.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING UNKNOWN SPEEDS WITH THE AIR CONDITIONER AND RADIO OPERATING, THE ABS AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 371-6863), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.
REAR A/C EVAPORATOR IS BAD, NEEDING REPLACED. VEHICLE HAS 57000 MILES.
AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY WAS DEAD. AFTER JUMPING OFF THE VEHICLE, IT RAN SMOOTHLY BUT I AM CONCERNED THIS WILL HAPPEN AGAIN.
THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK
THE SPEED CONTROL FAILED TO TURN OFF WHEN THE CANCEL BUTTON WAS PRESSED. THE SPEED CONTROL WAS TURNED ON AND THE INDICATOR/LIGHT SHOWED THAT THE CRUISE CONTROL WAS WORKING. AS I APPROACHED A STOPLIGHT AT ABOUT 60 MPH, I PRESSED THE CANCEL BUTTON BUT NOTHING HAPPENED. AT THIS TIME I SAW THAT THE CRUISE INDICATOR WAS NOT SHOWING. I PRESSED THE CANCEL SEVERAL TIMES BUT THE CRUISE WAS STILL ENGAGED. I THEN TAPPED THE BRAKE AND THE CRUISE CONTROL DISENGAGED. FROM THIS TIME ON WHEN I TRIED THE CRUISE CONTROL IT WOULD SOMETIMES TURN ON AND SOMETIMES NOT. I TOOK THE VEHICLE TO THE LOCAL DODGE DEALER AND THEY REPLACED THE SWITCH. PROBLEM I SEE IS THAT THE CRUISE WAS ENGAGED, WITHOUT ANY INDICATOR LIGHT, AND WOULD NOT CANCEL.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE THE WIN MODULE AND POWER TRAIN CONTROL MODULE WERE DETERMINED TO BE THE FAILED COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS THEN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 8/16/18*JB
MY VECHILE WAS NOT TURNING WE TRIED TO TURN IT ON SEVERAL TIME AND IT GIVES US A CLICKING SOUND AND THEN A FUEL SENSOR INDICATED . WHICH IT HAS GAS I DON'T KNOW WHAT WRONG WITH IT.
TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKING LOT.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START WITH NO WARNING. THE CONTACT MENTIONED THAT AT TIMES HE WOULD HEAR A CLICKING SOUND WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO CARL BURGER CHRYSLER JEEP DODGE RAM WORLD: 8355 HERCULES ST, LA MESA, CA 91942 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO DIAGNOSTIC TESTING WAS COMPLETED. THE CONTACT STATED THAT THE DEALER STATED THAT THE FAILURE WOULD HAVE TO OCCUR AT THE DEALER IN ORDER TO PERFORM A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
ALL OF SUDDEN THE THE ENGINE FAILS TO RUN AFTER I HIT THE SWITCH TO THE CRANKING POSITION. AFTER MULTIPLE ATTEMPTS THE ENGINE WILL RUN. THIS HAPPENS A MULTITUDE OF TIMES. I'M AFRAID THE ENGINE WILL STOP ALL TOGETHER AND I CAN GET STRANDED IN THE MIDDLE OF NOWHERE. I'VE HAD THE CAM SENSOR CHANGED, BUT THE PROBLEM KEEPS GOING. NEED HELP ASAP. I USE MY VAN TO COMMUTE BACK AND FORTH TO MY JOB. HELP, PLEASE!
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ACCELERATION, THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND ATTEMPTED TO START THE ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
I REPLACED A FUEL PUMP BECAUSE MY VAN WOULD START ONLY AFTER EXCESSIVE CRANKS AND THEN WOULD NOT STAY STARTED. AFTER REPLACING UNIT, THE PROBLEM CAME BACK THE VERY NEXT DAY. MY MECHANIC WAS STUMPED SO HE WENT ON LINE TO FIND OUT THAT THIS PROBLEM IS ASSOCIATED WITH THE TIPM MODULE. THE SAME PROBLEM THAT OTHER DODGES HAVE AND IS COVERED UNDER A RECALL, THIS VAN IS NOT UNDER SUCH A RECALL, YET HAS THE SAME SYMPTOMS. I WOULD LIKE TO KNOW WHY? THIS IS A DANGER TO MY WIFE AND KIDS. THE FUEL PUMP RELAY WHICH IS THE PROBLEM COULD STOP AT ANY TIME WHILE THE CAR IS BEING DRIVEN AND CAUSE A SERIOUS ACCIDENT. PLEASE, DO SOMETHING SO THAT PEOPLE CAN BE SAFE WHILE DRIVING THIS CAR! *TR
VAN HAS SHUT OFF SEVERAL TIMES WHILE IN MOTION. ONCE WHILE IDLE AT A STOP LIGHT. I SPOKE WITH A MECHANIC WHO TOLD ME IT WAS THE KEY FOB. I CHANGED TO MY SPARE KEY TO SEE IF THIS MADE ANY DIFFERENCE BUT THE VAN SHUT OFF TWICE SINCE THEN. THERE IS A RECALL FOR THIS ISSUE ON THE 2010 MODELS BUT NOT 2011. THIS NEEDS TO BE LOOKED AT ASAP. LUCKILY THERE HAS NOT BEEN ANY TRAFFIC BEHIND ME WHEN IT HAS STOPPED WHILE DRIVING. I HAVE 2 YOUNG CHILDREN AND THIS IS A MAJOR SAFETY CONCERN. DOES SOMEONE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE THE RECALL GETS EXTENDED TO 2011 VEHICLES?
WHEN THE ALTERNATOR IS BAD THE CAR WILL GO OFF IN THE MIDST OF DRIVING IN MOTION ON A CITY STREET. I WAS UNABLE TO USE THE HAZARD LIGHT OR TELL THE CARS BEHIND ME THAT I WAS IN TROUBLE, THE KEY GETS STUCK IN THE IGNITION. YOU ARE JUST STOPPED WHEREVER YOU ARE. MY FAMILY COULD HAVE DIED IT CUT OFF IN THE MIDDLE OF THE STREET.
CAR RANDOMLY WILL NOT START, CAN RANDOMLY STALLS AS WELL. BEEN READING THAT IT'S RELATED TO THE TIPM BUT CHRYSLER WON'T ISSUE A RECALL. THEY'VE ISSUED RECALLS FOR THE EXACT SAME YEAR FOR THE DODGE DURANGO, WHY IS THIS ANY DIFFERENT? HIGHLY FRUSTRATED FOR THE CONSUMER AND DANGEROUS FOR WHEN OUR VAN HAS STALLED WHILE DRIVING. COMPLETE POWER LOSS.
I TOWED MY CAR TO MY LOCAL GARAGE & THEY RAN A DIAGNOSTIC AND SAID I HAD A FAULTY TIPM. THEY COULD NOT FIX IT BECAUSE IT HAD TO BE PROGRAMMED AT A DEALERSHIP. I TOOK MY CAR TO SUMMIT DODGE AND THEY SAID THERE WERE "UPDATES" AVAILABLE TO FIX THE TIPM FOR $207. THAT DID NOT WORK AND THE NEXT DAY MY CAR WOULD NOT START AGAIN. THEY THEN REPLACED THE TIPM FOR AN ADDITIONAL $1130. THIS PART WAS RECALLED IN THE DURANGOS AND THE JEEP GRAND CHEROKEE, BUT NOT THE CARAVAN. IT'S THE SAME PART!! THERE IS ALSO A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR FAULTY TIPMS AND I FEEL MY PART SHOULD BE COVERED UNDER THAT RECALL/LAWSUIT.
I TOOK THE VAN TO DEALER ( AT THE TINME THAT IT DID TURNED ON) SPOKE TO A DEALER MAN AND HE CHECK THROUGH MY VIN NUMBER IF IT WAS UNDER WARRANTY FIRST (WHICH IS NOT) HE MENTIONED TO ME THAT IF I GET THE CODES AND THE CODES MATCH I WOULDNT BE CHARGED THE DIAGNOSTICCHARGES. I TOOK THE VAN (MIND YOU THEY KNOW AM A WOMAN ALONE AND VAN DOESNT TURN ON) TO AUTO ZONE GOT THE CODES. ONCE I GOT THE CODES PRINT OUT, I GOT STUCK BC THE VAN WOULD NOT TURN ON. WITH MANY ATTEMPS I MANGE TO TURN ON AND WENT STRAIGHT HOME. THE NEXT DAY I TOOK THE VAN TO THE DEALERS AND LEFT IT THERE OVER NIGHT. THE CODES HAPPENS TO MATCH AND THEY TOLD ME THEY COULD FIX VAN BC THE CYLINDER HEAD AND 3 SPARK PLUGS WHERE UNDER WARRANTY BUT THE VAN TAKES 3 EXTRA SPARK PLUGS AND PRESSURE SENSOR IS MALFUNTION AND NEEDS TO BE REPLACED IN ORDER FOR VAN TO WORK PROPERLY. I AGREE! THE NEXT DAY HE CALLS ME BACK TO P/U VAN. I HAD ONE OF THE DEALERS PICK ME UP AT WORK, WHEN I GET THERE HE CHARGES ME $124.34 JUST FOR DIAGNOSTIC AND VAN WASNT FIX TO BRING THE NEXT DAY BC THE PIECES NEEDEDTO BE ORDER. I TOOK VAN IN THE MORNING JAN 12 HE SAID VAN WOULD BE READY JAN 14. JAN 14 HE CALLED ME THAT VAN WAS READY. I GO AND EVEN BEFORE THEY SHOWED ME VAN THAT IT WORKS, I HAD TO PAY $226.63 IN ORDER FOR THEM TO GIVE ME KEYS. WHEN I GO TO GET MY VAN AND TURN ON..... THE VAN DID NOT TURN ON... OFCOURSE I WENT IN VERY UPSET AND TOLD THEM I WASNT LIVING UNTIL VAN WAS FIX. THEY GAVE ME A RENTAL YESTERDAY JAN 14 AND HAVE NOT HEARD FROM THEM
TAKATA RECALL, VAN STOPPED ON SIDE OF MAJOR HIGHWAY AND WOULD NOT START, HAD VAN TOWED TO AN AUTHORIZED DEALORSHIP WHO QUOTED AN OUTRAGED PRICE TO FIX VAN, SAID PROBLEM WAS THE "TIPM" MODULAR FAULTY BY WHICH THEY HAVE SEEN MANY, THIS IS A SAFETY PROBLEM THAT NEED TO BE RECALLED AND THE PROBLEM FIX, WITH SO MANY CARS WITH SAME PROBLEM THAT'S A BIG ISSUE. PLEASE HELP. *JS
DEALERSHIP TRYING TO HAVE ME REPLACE BATTERY AND FUEL PUMP EVEN THOUGH THEY KNOW WHAT THE PROBLEM IS. HAVING TO GET THE TIPM REPLACED. CAR WONT START EASILY OR AT ALL. SHUTS OFF BY ITSELF. HAVING TO PAY $1200 TO GET THIS FIXED. CROOKS!
I HAVE HAD AN ON GOING ISSUE WITH MY CARS BATTERY BEING DEAD AFTER BEING TURNED OFF. THIS ONLY HAPPENED AT NIGHT. MY DAUGHTER CAME HOME LATE AND TOLD ME THAT THE CAR HAD SOMETHING RUINING IN THE CAR. I ALSO HEAR IT AND TRIED TO START MY CAR AND AGAIN THE BATTERY WAS DEAD. I AGAIN CHARGED IT AND WAS ABLE TO START THE CAR AS I TURNED IT OFF AGAIN I COULD HEAR WHAT SOUNDED LIKE A MOTOR RUNNING EVEN WHEN THE IGNITION SWITCH WAS OFF AND KEY REMOVED. TO PREVENT MY BATTERY FROM RUNNING DOWN I REMOVED THE POSITIVE SIDE BATTERY CABLE TO SAVE IT FROM BEING RUN DOWN AGAIN. I CALLED THE DEALERSHIP ON 11-25-15 AND TOLD THEM WHAT WAS GOING ON. THEY TOLD ME TO BRING THE CAR IN ON 11-27-15 AND THEY WOULD CHECK IT OUT. I MEET WITH A SERVICE AGENT BY THE NAME OF JOEY AT THE DEALERSHIP WHO SAID HE WOULD CALL LATER. AFTER, EIGHT HOURS I CALLED JOEY TO FIND OUT IF THEY WERE ABLE TO FIND ANYTHING. I WAS TOLD IT WAS THE TIPM AND IT WOULD BE COSTLY TO REPAIR. I TOLD HIM I NEED THE CAR BACK AND WOULD CALL THE CUSTOMER SERVICE LINE ABOUT GETTING THIS COST COVERED SINCE MY CAR IS ONLY 4 YEARS OLD. HE TOLD ME THAT I WOULD HAVE TO PAY THE $128 DIAGNOSTIC FEE REGARDLESS. HE SAID THAT THEY SILL WANTED TO CHECK CAR AND CALL SATURDAY. I CALLED HE WAS NOT THERE , WAS TOLD I COULD PICK UP CAR AND FEE WAS WAIVED. I WAS NEVER TOLD BY ANYONE AT THE DEALERSHIP THAT THERE WAS AN ONGOING ISSUE WITH THIS PART AND THAT DRIVING THE CAR COULD RESULT IS LOSS OF POWER AND BRAKING. I WAS SURPRISED THAT THEY WAIVED THE FEE
WE STARTED HAVING ISSUES STARTING OUR CAR IN OCTOBER. AUTOZONE SAID NOTHING WAS WRONG. A COUPLE WEEKS LATER THE BATTERY WAS DEAD. WE REPLACED IT AND $179 LATER THE PROBLEM IS WORSE. THE KEY HAS BEEN STUCK IN THE IGNITION TWICE. THE MECHANICAL DOORS STOP WORKING HALFWAY THROUGH OPENING OR CLOSING EVERY NOW AND THEN. GOOGLING ISSUES BRINGS UP NOTHING BUT TIPM ISSUES WHICH CHRYSLER HAS KNOWN ABOUT FOR HOW LONG? YET THEY CONTINUE TO REFUSE TO ISSUE A RECALL FOR THEIR MISTAKE LEAVING THE OUTRAGEOUS AMOUNT ON US TO PAY TO FIX. ARE WE REALLY WAITING FOR PEOPLE TO START DYING BECAUSE OF THIS FAULTY ISSUE? THE VEHICLE SHUTS DOWN IN THE MIDDLE OF THE ROAD! IF YOU CAN GET IT STARTED.
FAULTY TIPM MODULE, CAR WON'T START, REPLACED BATTERY, REPLACED SPARK PLUGS, ADDED BYPASS, AND NOW STILL WILL NOT START. STARTED IN JULY WITH JUST THE BATTERY DYING AND THEN AUGUST THE FUSES BLEW AND BETWEEN SEPTEMBER AND NOVEMBER I HAVE JUMPED IT WEEKLY. NOW IT IS COMPLETLY DEAD. JUMPING THE BATTERY NO LONGER WORKS. ONE LOCAL CHRYSLER DEALER STATES THERE IS A 4-5 MONTH WAIT DUE TO PARTS RECALL, ANOTHER DEALER STATES THERE IS NO RECALL ON MY VEHICLE FOR THIS ISSUE.
THE TIPM MODULE WAS FAULTY, CAUSING THE FUEL PUMP TO EITHER NOT ENGAGE WHEN TRYING TO START THE VEHICLE, OR CUT OUT WHILE THE VEHICLE WAS IN MOTION, OTHER TIMES THE FUEL PUMP WOULD REMAIN ON AFTER TURNING OFF THE VEHICLE...PUMPING GASOLINE FUMES INTO OUR GARAGE FOR LONG PERIODS OF TIME. DODGE REFUSED TO ACKNOWLEDGE THAT THIS WAS A TIPM FAILURE AND INSTEAD TRIED TO CONVINCE ME TO REPLACE THE FUEL PUMP MULTIPLE TIMES...WE DID REPLACE THE FUEL PUMP ONCE WHICH HAD NOT AFFECT ON THIS ISSUE.
VAN CRANKS BUT WON'T START. HAVE TO TRY TO CRANK IT MULTIPLE TIMES BEFORE IT WILL START. HAVE REPLACED BATTERY AND FUEL PUMP.
VEHICLE RANDOMLY WILL CRANK EXCESSIVELY AND NOT START; ONCE STARTED WILL SPUTTER OUT AND DIE. FIRST OCCURRED ON 11/18/14. REPAIRED AT NO CHARGE. WAS TOLD THAT RECALL ON SAME ENGINE (3.6 LITER) IN JEEP LINE BUT HADN'T HAPPEN YET ON DODGE CARAVAN. REPLACED FUEL PUMP (CUSTOMER PAID) AND DIDN'T FIX PROBLEM
2011 DODGE CARAVAN, WON'T START AND WILL DIE WHILE DRIVING. OCCURS 95% OF THE TIME WHEN STARTING OR DRIVING VEHICLE. REPLACED FUEL PUMP AND PROBLEM WAS NOT FIXED. NEXT THING TO CHANGE IS THE RELAY OR THE TIPM. WAS A RECALL FOR OTHER DODGE VEHICLES FOR THE SAME ISSUE.
FOR THE PAST SEVERAL WEEKS WE HAVE HAD INTERMITTENT PROBLEMS STARTING OUR VAN. IT WILL OCCASIONALLY DO NOTHING WHEN THE KEY IS TURNED, IT WILL ALSO JUST TURN OVER WITHOUT STARTING. THE SECOND PROBLEM SEEMED TO BE GETTING PROGRESSIVELY WORSE- MEANING THAT IT WOULD TAKE MORE ATTEMPTS TO CRANK IT. THIS PAST WEEKEND IT WOULD NOT CRANK AFTER MANY ATTEMPTS. AFTER TROUBLESHOOTING MOST OF THE DAY I REALIZED THAT THE FUEL PUMP SEEMED TO BE WORKING ONLY EVERY NOW AND THEN. I FOUND A WEBSITE THAT INSTRUCTED HOW TO MAKE A TESTER TO DETERMINE IF IT WAS A FUEL PUMP RELAY ISSUE ON THE TIPM. SURE ENOUGH WE WERE ABLE TO DETERMINE THAT THE RELAY WAS THE ISSUE. IT CERTAINLY SEEMS THAT I AM ONE AMONG MANY PEOPLE THAT ARE HAVING PROBLEMS WITH THE TIPM. I HOPE THAT THEY RECOGNIZE THE SEVERITY OF THE PROBLEM AND RESOLVE IT SWIFTLY.
VEHICLE STARTED EXHIBITING PROBLEMS IN 2013. IT WOULD NOT START AT RANDOM TIMES FOR NO REASON. TOWED TO DEALERSHIP WHERE THEY DIAGNOSED IT AS A BATTERY PROBLEM AND THE BATTERY WAS REPLACED. THE PROBLEM PERSISTED AND WE RECEIVED REPLACEMENT BATTERY FORM THE DEALERSHIP. THE CAR WAS IT SET WARRANTY AT THE TIME. NOW, 2015 THE ISSUES HAS AGGRAVATED. THE CAR WILL START EARLY IN THE MORNING BUT ONCE TURNED OFF WILL NOT RESTART FOR HOURS AT A TIME. ELECTRICAL IS ALL WORKING BUT CAR JUST WON'T START. BATTERY HAS BEEN CHECKED IT IS FUNCTIONAL AND WORKING. WE HAVE EXPIRED OUR WARRANTY AND DON'T HAVE THE MONEY TO REPAIR WHATEVER THE PROBLEM IS.
IT HAS BEEN ABOUT 2 YEARS WHEN I CONTACTED THE CAR DEALER WITH THE NOTICE YOU SENT ME. ALL THEY DID WAS DISCONNECTED THE REAR WINDOWS BUT NEVER CONNECTED THEM BACK. STILL NOW THEY ARE DISCONNECTED. THE DEALER TOLD ME THAT THEY WHERE GOING TO CALL ME AS SOON AS THE PARTS CAME IN IT IS AUGUST 25, 2015 AND STILL NO ANSWER FROM THEM. THE LAST TIME I CALLED THEM WAS IN JANUARY LEFT A MESSAGES BUT GOT NO RETURN CALL. WHAT CAN I DO SINCE IT IS AUGUST AND THE REAR WINDOWS ARE STILL DISCONNECTED. I HAVE NOT BEEN ABLE TO USE THEM. THEY DO NOT WORK. I DON'T THINK THAT THEY ARE STILL WAITING FOR THE PARTS. THEY ORDERED THEM BUT NEVER INSTALLED THEM IN MY VEHICLE.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE STARTING THE VEHICLE, THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL DISPLAYED THAT THE TRANSMISSION WAS IN THE REVERSE POSITION, BUT ON THE SHIFT LEVER THE VEHICLE WAS IN THE PARK POSITION. ONCE THE CONTACT EXITED THE VEHICLE, IT STARTED TO ROLL AWAY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SHIFT LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. MA 10/1 THE DEALER REPLACED THE SHIFTER CABLE. UPDATED 03/31/16.*JB
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND DISCONNECTED THE DEFECTIVE SWITCH TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VAN WONT START. AFTER TWO WEEKS I HAVE BEEN TOLD IT WAS THE TIPM MODULE THAT IS DEFECTIVE AND A ESTIMATE OF OVER $1,200 TO REPAIR. I HAVE SEEN ALL OVER THE INTERNET THAT THIS IS A KNOW PROBLEM TO CHRYSLER. WHEN IS A RECALL GOING TO BE STARTED?
TIPM IS DEFECTIVE, FUEL PUMP RELAY OVERHEATS RESULTING IN ENGINE STOPPING ,CAN RESULT IN LOSS OF CONTROL OF VEHICLE,THIS IS A WHEELCHAIR VAN NOT A GOOD SITUATION,CHRYSLER REPLACED PART UNDER POLICY WARRENTY ,WOULD NOT STAND BEHIND LABOR COST TO REPLACE, THIS SHOULD BE THEIR RESPONSIBILITY AS IT IS A SAFETY ISSUE
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED TO WORK. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT START AT TIMES, LOSES POWER AND DRAINS THE BATTERY. THERE WERE NO WARNING SIGNS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. MA 10/2 THE CONSUMER STATED THE VEHICLE SHUT OFF, WHILE DRIVING DOWN THE ROAD. THE FUEL PUMP STAYED ON WHEN THE WAS TURNED OFF, CAUSING THE BATTERY TO GO DIE. UPDATED 10/08/15*JB
WE RECEIVED A RECALL IN OR AROUND DECEMBER 2014 ON OUR DODGE CARAVAN (2011). I CALLED LARRY MILLER DODGE DEALERSHIP ON 2-6-2015 WAS INFORMED THAT THE PARTS ARE A MONTH TO A MONTH IN A HALF OUT TO CALL BACK IN SIX WEEKS. ON 4-14-2015 I CALL LARRY MILLER DODGE DEALERSHIP AGAIN AND WAS TOLD THEY STILL HAVE NOTHING IN TO FIX THE RECALL. SO I CALL SAME DEALERSHIP ON 5-2-2015 AND WAS TOLD THAT IT IS STILL ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE IN. THIS IS UNCALLED FOR-- IT TO BE 6 MONTHS AND NOTHING BEING DONE!
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER AND AIRBAG ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WAS DETERMINED THERE WAS A STOP ENGINE ORDER ON THE COMPUTER, WHICH WAS REMOVED BY UPDATING THE COMPUTER AT THE CONSUMERS EXPENSE. *JB UPDATED 07/20/15. *JB UPDATED 11/06/15*LJ THE DEALER REPLACED THE BATTERY. UPDATED 11/19/15. *JB UPDATED 11/24/15.*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 2/3/2016 *JS UPDATED 10/20/2017*CN
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE IN JUNE OF 2014 FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AFTER MONTHS OF TRYING TO GET A RECALL TAKEN CARE OF, THE DEALER STILL SAYS THAT THE FAULTY SWITCH, WHICH CAN CAUSE A FIRE IS STILL NOT AVAILABLE,THIS IS GETTING RIDICULOUS
2011 DODGE GRAND CARAVAN CREW-THE GAS PEDAL GETS STUCK IN ACCELERATION, THE DEALER STATES IT IS THE GAS PEDAL ASSEMBLY. THERE IS NOT A CURRENT RECALL, BUT THE DEALER SAYS IT IS NOT SAFE TO DRIVE THE VEHICLE AND IT MUST BE REPLACED, OR I CAN RISK KILLING MY FAMILY. FILED A COMPLAINT WITH DODGE, THEY SAID THE "DO NOT HAVE ENOUGH COMPLAINTS TO ISSUE A RECALL". I GUESS THEY ARE WAITING TILL SOMEONE DIES. THEIR WARRANTY TO REPLACE THESE TYPES OF ITEMS ENDS AT 36,000 AND MY EXTENDED WARRANTY WILL NOT COVER IT. WHAT A WASTE OF MONEY THESE WARRANTIES ARE. I DOUBT I WILL EVER BUY ANOTHER DODGE! *TR
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CONTACTED DEALER FOR RECALL REPAIR. STILL NO PARTS AVAILABLE TO REPAIR RECALLED REAR QUARTER VENT WINDOW SWITCH. 14V-234. *TR
Complaints 1-50 of 78, newest first, reproduced as filed.
Across model years
Worst on record: 1996| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2017 | 1 | 1 | 0 | 0 | Routine |
| 2016 | 2 | 0 | 0 | 0 | Routine |
| 2015 | 23 | 0 | 0 | 0 | Routine |
| 2014 | 20 | 0 | 0 | 0 | Routine |
| 2013 | 30 | 0 | 1 | 0 | Routine |
| 2012 | 87 | 0 | 3 | 0 | Routine |
| 2011 — this page | 78 | 0 | 1 | 0 | Routine |
| 2010 | 172 | 2 | 6 | 0 | Routine |
| 2009 | 118 | 2 | 3 | 0 | Routine |
| 2008 | 302 | 2 | 6 | 0 | Above average |
| 2007 | 81 | 4 | 1 | 1 | Fatalities reported |
| 2006 | 173 | 6 | 2 | 0 | Routine |
| 2005 | 537 | 9 | 0 | 0 | Above average |
| 2004 | 65 | 8 | 3 | 0 | Routine |
| 2003 | 195 | 9 | 5 | 1 | Fatalities reported |
| 2002 | 245 | 10 | 11 | 1 | Fatalities reported |
| 2001 | 257 | 10 | 3 | 1 | Fatalities reported |
| 2000 | 470 | 13 | 5 | 4 | Fatalities reported |
| 1999 | 555 | 14 | 14 | 0 | Above average |
| 1998 | 629 | 14 | 23 | 1 | Fatalities reported |
| 1997 | 714 | 15 | 37 | 4 | Fatalities reported |
| 1996 | 1,403 | 18 | 47 | 9 | Fatalities reported |
| 1995 | 489 | 4 | 7 | 0 | High concern |
| 1994 | 644 | 5 | 6 | 3 | Fatalities reported |
| 1993 | 949 | 10 | 7 | 1 | Fatalities reported |
| 1992 | 913 | 11 | 13 | 3 | Fatalities reported |
| 1991 | 617 | 11 | 12 | 1 | Fatalities reported |
| 1990 | 278 | 6 | 7 | 1 | Fatalities reported |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.