THE AIR BAG WARNING LIGHT COMES ON SPORADICALLY IN THE BEGINNING, THEN IT JUST STAYED ON AS LONG AS THE VEHICLE IS RUNNING. I TOOK THE CAR TO THE DEALER AND THEY SAID THE CLOCK SPRING NEEDED TO BE REPLACED. IT WASN'T UNDER THE WARRANTY AND WAS INFORMED NO RECALL. I HAD TO PAY $301.00 TO FIX.
2002 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
AIR BAG INDICATOR LIGHT, THAT THE AIR BAG WILL NOT WORK. *TR
2002 DODGE GRAND CARAVAN MAKES CHIRPING SOUND AND HAVE REPAIRED IT OFTEN AT DEALERSHIPS. DEALER SAYS CANNOT BE FIXED IS STRUCTURAL PROBLEM WITH FAN BELT AND WHAT IT SITS IN - TENSIONER? - THEY ARE MISALIGNED AND CANNOT BE FIXED. CAR WAS BUILT WRONG. TIRED OF NOISE AND REPAIRING SAME PROBLEM OVER AND OVER. *TR
2002 DODGE CARAVAN. TOTAL ELECTRICAL FAILURE, OVERCHARGE OF SYSTEM. VEHICLE SHUTDOWN WHILE IN TRANSIT. ALL BULBS, FUSES AND ELECTRICAL DEVICES OUT. WILL NOT START AND DEALER BAFFLED AS TO HOW IT OCCURRED. *TR
VEHICLE'S AIR BAG READINESS INDICATOR LAMP (AIR BAG LIGHT) APPEARS TO ILLUMINATE DURING HOT/WARM WEATHER/INTERMITTENT PROBLEM. ILLUMINATES TO INDICATE POTENTIAL AIR BAG SYSTEM FAILURE. *TR
I HAVE A 2002 GRAND CARAVAN. THERE IS A LOUD WHINING SOUND FROM THE STEERING COLUMN. I HAVE COMPLAINED OF THIS PROBLEM FROM THE TIME IT WAS PURCHASED. ORIGINALLY THE DEALERSHIP SAID THEY COULD NOT DUPLICATE MY COMPLAINT. AFTER THE WARRANTY EXPIRED I WAS TOLD THERE WAS AN INTERNAL LEAK IN THE STEERING COLUMN AND THE RACK, PUMP AND LINES NEEDED TO BE REPLACED. THIS WAS DONE AND THE NOISE IS STILL THERE. *TR
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS 73,000.
DRIVING ON A BOULEVARD THOROUGHFARE IN A SNOWSTORM, I LEANED BACK SLIGHTLY ON THE SEATBACK TO SHIFT MY WEIGHT SO I COULD SEE BETTER. I HEARD A LOUD SOUND SIMILAR TO A BULLET BEING FIRED, AND THE SEATBACK IMMEDIATELY FELL BACKWARD TO A HORIZONTAL POSITION. I WAS NOW ON MY BACK, UNABLE TO SEE THE ROAD OR OTHER REFERENCES THROUGH ANY WINDOW. I PULLED MYSELF UP USING THE STEERING WHEEL AND REGAINED CONTROL OF THE CAR. LUCKILY THERE WERE NO ACCIDENTS OR INJURY. I PHONED THE VEHICLE MANUFACTURER CUSTOMER SERVICE CENTER AND REPORTED WHAT TOOK PLACE. THEY ASSIGNED A CASE NUMBER AND TOLD ME TO HAVE MY DEALER MAKE A DIAGNOSIS AND CALL THEM. THEY PHONED ME BACK THE SAME DAY SAYING THE MANUFACTURER WILL PAY TO HAVE THE SEAT REPAIRED IF I AGREED TO A $200. CO-PAY. I AGREED AND THE DEALER REPAIRED THE SEAT RECLINER, STATING ON THEIR PAPERWORK "THERE WAS A NUT ON THE SEAT FRAME THAT BROKE/SNAPPED OFF OF ROD." I ASKED FOR THE BROKEN PARTS, BUT THE DEALER SAID THE MANUFACTURER REQUESTED THEY BE SENT TO THEM. *TR
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE POWER STEERING FLUID BEGINS LEAKING AS SOON AS THE VEHICLE IS STARTED. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER; HOWEVER, THEY STATED THAT IT HAD PREVIOUSLY BEEN REPAIRED UNDER A RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 96,014 AND FAILURE MILEAGE WAS 95,995.
AFTER STARTING THE VEHICLE AND PUTTING IT INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED TO A SPEED OF 45-50 MPH WITHOUT MY HAVING PRESSED THE ACCELERATOR. THE RMP GAUGE WAS FLUCTUATING WILDLY AND THE ENGINE EMITTED A LOUD "REVVING" SOUND. I IMMEDIATELY APPLIED THE BRAKES WHICH REDUCED THE SPEED OF THE VEHICLE TO ONLY APPROX. 25-35 MPH. IN ORDER TO BRING THE CAR TO A COMPLETE STOP, I HAD TO "STAND" ON THE BRAKES (PRESSING EXTREMELY HARD). AT THIS POINT THE ENGINE STALLED. WHEN MY MECHANIC TEST DROVE THE VEHICLE TO DETERMINE THE PROBLEM, HE, TOO, INDICATED WHAT DIFFICULTY HE HAD "CONTROLLING" THE CAR AND WAS ALMOST IN AN ACCIDENT. THE CAR WAS ULTIMATELY TAKEN TO D'AMBROSIO DODGE IN DOWNINGTOWN, PA FOR REPAIR. THE MECHANIC TOLD ME HE WAS FAMILIAR WITH THIS TYPE OF PROBLEM, INDICATING TO ME I AM NOT THE FIRST PERSON TO HAVE THIS HAPPEN. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT OCCURRED WITH MY VEHICLE. DODGE SHOULD ISSUE A RECALL FOR THE 2002 CARAVAN SPORT TO ENSURE THAT NO ONE ELSE IS PUT IN DANGER. *TR
THE CATALYTIC CONVERTER ROTTED OFF OF THE MANIFOLD AND FELL WHILE DRIVING. *TR
I HAVE HAD 2 RECALLS TAKEN CARE OF HOWEVER THE STEERING IN MY 2002 CARAVAN STILL CONTINUES TO LOCK UP WHEN MAKING TURNS. THIS HAS CAUSED ME TO ALMOST HAVE MORE THAN ONE COLLISION BECAUSE THIS CAN HAPPEN WHEN PULLING OUT IN TRAFFIC AND TURNING. I AM A BUSY MOTHER WITH FOUR CHILDREN WHO DEPEND ON ME FOR THEIR SAFETY. TODAY MY SON WHO IS IN COLLEGE BORROWED MY VAN TO GO TO SCHOOL AND ALMOST HAD AN ACCIDENT. THIS IS WHY I AM DOING RESEARCH ON THIS PROBLEM. IF YOU FORCE THE STEERING IT WILL FINALLY BREAK AWAY AND CONTINUE TO STEER HOWEVER YOU DO NOT KNOW WHEN TO EXPECT IT TO BE DEFECTIVE. I THOUGHT WHEN I TOOK CARE OF THE RECALLS THAT THIS WOULD FIX THE PROBLEM HOWEVER, WE STILL HAVE TO BATTLE WITH THIS PROBLEM ON A REGULAR BASIS. MOST OF THE TIME IT HAPPENS WHEN THE WEATHER TURNS COLDER. I HAVE NOT BEEN INFORMED OF ANY NEW RECALLS ON MY VEHICLE. WE KEEP A REGULAR CHECK ON THE FLUIDS SO I KNOW THIS IS NOT THE PROBLEM. I WOULD APPRECIATE SOMETHING BEING RESOLVED BEFORE ONE OF MY CHILDREN OR MYSELF END UP DECEASED. *TR
TRANSMISSION FAILED AT 59,000 MILES- WILL COST ME AT LEAST $2650 WHEN I PICK IT UP THURSDAY, 10/25/07. WHAT CHOICE DO I HAVE, I HAVE TO GET TO WORK. I BOUGHT IT NEW AND IT WILL BE PAID OFF NEXT OCTOBER, 2008. I'VE HAD THAT VAN TO THE TWO DODGE DEALERS AND AT LEAST TWO DIFFERENT INDIVIDUAL MECHANICS. I'VE PAID FOR EMISSIONS REPAIRS, 3 SETS OF TIRES. I HAD THE "CARAVAN" LETTERS REPLACED AND THEY ARE NOW ETCHED OUT AGAIN, I'VE BEEN DRIVING IT AND IT QUIT BEFORE, BUT TODAY'S INCIDENT, WAS JUST A NEAR MISS I WASN'T CRUSHED BETWEEN A SCHOOL BUS AND A TRACTOR TRAILER. THE VAN JUST WOULDN'T GO. I WAS JUST SICK ALL DAY-SCARED AND ACTUALLY LEFT WORK EARLY. *JB
I PURCHASED A 2002 DODGE CARAVAN IN DECEMBER 2006. THE AIRBAG LIGHT WAS ILLUMINATED. I TWICE HAD TO BRING IT IN TO GET IT FIXED AND WAS TOLD THAT THE SEAT BELT TENSIONER WAS DEFECTIVE, AND THEN THAT THE TENSIONER WAS LOOSE. THE LIGHT CAME BACK ON SEVERAL MONTHS LATER AND WAS TOLD THERE WAS A SHORT IN THE WIRING HARNESS WHICH HAD TO BE REPLACED. IS THIS A MANUFACTURING DEFECT? *JB
THE REAR SEAT BELTS IN OUR 2002 DODGE CARAVAN HAVE STOPPED FUNCTIONING AGAIN. THEY WERE REPLACED IN FEBRUARY 2003, JANUARY 2007 AND ARE GOING IN TO BE REPLACE AGAIN TODAY JULY 2007. THEY DO NOT ENGAGE WHEN PULLED AND THEY DO NOT RETRACT AFTER USE. *TR
AIR BAG WARNING LIGHT COMES ON AS SOON AS WEATHER TEMPERATURE EXCEEDS 20 CENTIGRADE. . DID THIS IN 2006 AND HAS DONE AGAIN IN MAY 2007. LOCAL DEALER SAID IT WAS A POSSIBLE SENSOR PROBLEM IN FRONT BUMPER AREA. HAD DONE NOTHING AS PROBLEM DISAPPEARED WHEN TEMPERATURE FELL TO BELOW 20 CENTIGRADE. *AK
DASHBOARD IS CRACKING. DO NOT WANT IT TO GET LIKE MY PICKUP A 1995 DODGE . *AK
THE CLOCKSPRING ON MY 2002 DODGE CARAVAN SE HAS FAILED, CAUSING THE AIRBAG , HORN AND CRUISE CONTROL TO FAIL. BASED ON WHAT I'VE READ ONLINE, THIS WAS A CAUSE FOR A RECALL IN EARLIER MODELS UP TO 2000. THIS RECALL SHOULD BE EXTENDED TO INCLUDE MODELS MANUFACTURED AFTER THE YEAR 2000, AS IT SEEMS QUITE PREVALENT. *JB
I HAD TO REPLACE THE ENGINE IN MY 2002 DODGE CARAVAN SPORT IN SEPTEMBER 2006. THERE IS A FAULT IN THE REAR HEATER ASSEMBLY TUBE WHICH CAUSES IT TO RUST OUT. WHEN THIS TUBE RUSTS OUT, ANTI-FREEZE LEAKS OUT, CAUSING THE ENGINE TO OVER HEAT AND SEIZES THE MOTOR. *JB
MY TRANSMISSION FAILED THANKSGIVING DAY 2006. VAN WAS PARKED ON HILL. I PLACED IT IN DRIVE AND IT ROLLED BACKWARDS DOWN THE HILL. WAS ABLE TO CAUTIOUSLY DRIVE IT TO TRANSMISSION SHOP. THEY HAD TO REBUILD THE UNIT. THE CHECK ENGINE LIGHT NEVER CAME ON. AFTER PICKING IT UP I HAD TO TAKE IT BACK TO THE SHOP BECAUSE IT WOULDN'T GO OUT OF FIRST GEAR. SHOP STATED IT WAS DUE TO A SENSOR PROBLEM. A COUPLE OF MONTH'S LATER IT DID THE SAME FIRST GEAR. SHOP REPLACED THE SENSOR AGAIN. LUCKILY THE REBUILT TRANSMISSION WAS STILL UNDER WARRANTY. DODGE ONLY WARRANTS THE POWERTRAIN TO THE ORIGINAL PURCHASER. I PURCHASED IT USED IN 2003. *JB
AIR BAG LAMP REMAINS ON. DIAGNOSED AT DEALER AS CLOCKSPRING FAILURE. CRUISE CONTROL ISSUES AS WELL. LIKE SO MANY OTHER CARAVAN OWNERS. *AK
AIRBAG LIGHT STAYING ON FOR 2002 DODGE GRAND CARAVAN WITH AROUND 64,000 MILES. BROUGHT TO DODGE DEALER AND TOLD THAT CLOCK SPRING NEEDS REPLACEMENT. DID SEARCH ON WEB AND FOUND THAT DODGE HAD A RECALL FOR 1996-98 AND THEN AGAIN FOR 1998-2000 FOR THIS SAME COMPLAINT. SHOULD EXTEND THE RECALL TO 2002 MODELS. *JB
AIR BAG LIGHT INTERMITTENTLY COMES ON. *NM
TL* - THE CONTACT HAS A 2002 DODGE CARAVAN. THE HEAD LIGHTS ON THE VEHICLE ARE NOT OPERATING PROPERLY. ONLY ONE HEAD LIGHT WORKS AT A TIME. WHEN THE INTERMEDIATE LIGHTS ARE ON, ONLY THE PASSENGER HEAD LIGHT SIDE WOULD LIGHT, WHEN THE HIGH BEAM LIGHTS ARE ON, ONLY THE DRIVER SIDE HEAD LIGHT WOULD LIGHT AND WHEN THE RUNNING LIGHTS ARE ON ONLY THE PASSENGER SIDE HEAD LIGHT WOULD LIGHT. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER AND THEY HAVE REPLACED THE DIMMER SWITCH. THE CONTACT CONTINUOUS TO HAVE THE SAME FAILURES, AND CAN PROVIDE COPIES OF INVOICE REPAIR ORDERS. *NM
REAR HATCH POWER LOCK DISENGAGES LEAVING REAR HATCH AJAR AT UNEXPECTED TIMES. ALSO TRIES TO DISENGAGE WHILE DRIVING 5 MPH OR LESS. IT IS ALMOST LIKE SOMEONE IS HOLDING A REMOTE ENTRY DEVICE( WHICH I DON'T HAVE) AND I HEAR A CLICK, CLICK AS IT DISENGAGES THE LOCK. YESTERDAY IT HAPPENED AT LEAST TEN TIMES, EVERY TIME I PUT THE VAN IN PARK THE REAR HATCH UN-LATCHES AND I HAVE TO SHUT THE VEHICLE OFF AND USE MY KEY TO OPEN THE HATCH THE REST OF THE WAY FOR IT TO CLOSE. ALSO FOR THE FIRST TIME IT HAS INTERFERED WITH MY POWER DOOR LOCKS WORKING. THE HATCH WILL ALSO DISENGAGE IF I AM PARKED AND JUST IDLING. THIS COULD BE A MAJOR SAFETY ISSUE IF I WAS IN A VEHICLE CRASH.... *JB
MY 2002 DODGE CARAVAN WITH 4 CYLINDER ENGINE HAS ABOUT 66,000 MILES ON IT AND THE EGR VALVE PACKAGE HAS GONE BAD. THE CHRYSLER DEALER IN MY AREA STATES THAT THIS PART IS NOT COVERED BY THE EXTENDED EMISSION'S CONTROL WARRANTY THAT EXPIRES AT 80,000 MILES. THE PART COST AROUND $170.00 AND WILL TAKE ABOUT $120-$200 FOR LABOR. THE PART # IS 4287820AC.
2002 DODGE CARAVAN. THE HEADLIGHTS ON MY 2002 DODGE CARAVAN FLASH OFF AND ON INTERMITTENTLY DRIVING AT NIGHT. I HAD THIS PROBLEM SINCE I PURCHASED THE VEHICLE I HAVE NOT HAVE AN ACCIDENTS THERE HAS NOT BEEN ANY PROPERTY DAMAGE OR POLICE REPORTS TAKEN. THE VEHICLE HAS THE ORIGINAL HEADLIGHTS. I REPORTED THIS IN AN EARLIER COMPLAINT BUT I FOUND THE SOLUTION TO THE PROBLEM. EACH TIME THIS HAS HAPPENED TO ME THE OBD FUSE HAS BEEN BLOWN. THE POSSIBLE CAUSE TO IT HAS BEEN THE VEHICLE WAS JUMPED DUE TO A LOW BATTERY. *NM
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE AIRBAG HOUSING MECHANISMS NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS RETURNED TO THE DEALER WHO DETERMINED THE FRONT AIRBAG CLOCK SPRINGS NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE AIRBAG LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED WHILE THE AIRBAG LIGHT WAS ILLUMINATED; THE AIRBAGS WERE INOPERATIVE, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
2002 DODGE CARAVAN PROBLEMS. *TS *NM
THE HEADLIGHTS IN MY 2002 DODGE CARAVAN HAVE BEEN FLICKERING ON AND OFF, CREATING A HIGHLY DANGEROUS SITUATION WHEN I CAN NOT SEE WHERE I AM GOING AND OTHER CARS CANNOT SEE ME. A QUICK CHECK ONLINE SHOWED THAT SEVERAL OTHER 2002 DODGE CARAVAN OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I HAVE NOT HAD CAR SERVICED YET. *NM
I AND MY WIFE WHILE DRIVING UP HWY 44 AT 1730 HRS TO PICK UP OUR SON FROM WORK AT SIX FLAGS(IN THE RAIN), SHE WAS DRIVING OUR 2002 DODGE CARAVAN EC. WE CAME DOWN PAST ANTIRE HILL RD THERE WERE A WARRING BUZZER AND A ENGINE WARRING LIGHT CAME ON. ABOUT A HALF MILE LATER THE VAN SEEM TO HAVE A SHUTTER IN THE STEERING, SHE STATED AND I SAW THIS. AS WE CROSSED THE MERAMAC RIVER THERE WAS A LOUD METAL POPPING AND GRINDING FROM THE ENGINE COMPARTMENT. ALMOST THROUGH ME OUT OF THE SEAT I THOUGHT SHE HAD APPLIED THE BRAKES. SHE STATED SHE HAD NOT AND THAT SHE WAS HAVING A HARD TIME CONTROLLING IT. SHE HAD LET OFF THE GAS AND SLOWED BUT NOT BEFORE HEARING THE DRIVER FRONT TIRE LOCK UP AND SKID ON THE WET PAVEMENT PULLING US TOWARD THE TRAFFIC COMING FROM BEHIND. THEN THE VEHICLE GAVE ANOTHER LOUD GRINDING NOISE AND POP AND SHE GOT TO THE SHOULDER. I HAD HER POP THE HOOD AND FOUND THE TRANSMISSION DIPSTICK PUSHED OUT OF THE TUBE WITH FLUID SPRAYED EVERY WERE. I SAID I WOULD TRY AND GET US TO WALMART SO WE COULD CALL FAR HELP AND GET A RIDE FOR MY SON. I THEN STARED THE VAN PLACED IT IN (L) AND CONTINUED TO THE HWY 109 EXIT. THEN TO THE OUTER ROAD THEN FINALLY MAKING IT TO WALMART'S PARKING LOT. WHILE TRYING TO PULLING TO A PARKING SPOT THE TRANS GAVE ONE LAST LOUD SNAPPING SOUND, THAT WAS ALL I HAD TO ROLL BACK DOWN THE HILL AND COST TO PARK VAN. ENGINE WOULD RUN NOTHING FROM TRANS IN ANY GEAR. WE WALKED TO THE AUTOMOTIVE SECTION AND CALLED MY FATHER TO COME AND GET US. WE ARRIVED BACK
AIR BAG LIGHT TURNED ON. TOOK IT TO CHRYSLER/DODGE DEALER TO BE EXAMINED, THEY FOUND THE CLOCKSPRING ASSEMBLY NEEDED REPLACING. CLOCKSPRING ASSEMBLY WAS REPLACED FOR A COST OF $250.00. *NM
DT*: THE CONTACT STATED THE VEHICLE EMITTED A FOGHORN-LIKE SOUND FROM THE AIR CONDITIONING SYSTEM. THIS ONLY OCCURRED WHILE THE AIR CONDITIONING SYSTEM WAS RUNNING ON LOW FAN SPEED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
I PURCHASED MY 2002 DODGE CARAVAN NEW. IT HAS HAD SEVERAL PROBLEMS IN THE FOUR YEARS THAT I HAVE OWNED IT. ASIDE FROM ALL OF THE RECALL WORK, MY TRANSMISSION HAS FAILED TWICE NOW. THE FIRST TIME IT FAILED WAS TWO MONTHS AGO, THE MECHANIC SAID IT WAS A SENSOR PROBLEM AND THAT IT WAS FIXED. IT WENT OUT AGAIN LAST NIGHT WHILE DRIVING. NOW THEY WANT TO CHARGE ME ANOTHER DEDUCTIBLE TO "FIX" IT AGAIN. MY AIR CONDITIONER HAS NOT WORKED PROPERLY IN OVER A YEAR, WATER LEAKS DOWN ON THE PASSENGER SIDE FLOOR, AND COLD AIR ONLY COMES OUT OF THE PASSENGER SIDE VENTS, THE DRIVER SIDE VENTS BLOW OUT HOT AIR. MY DRIVER SIDE WINDOW HAS NOT WORKED IN OVER A YEAR, THE INTERIOR LIGHTS GO ON AND OFF AT RANDOM, AND THE ARM REST ON THE PASSENGER SIDE FRONT SEAT JUST SNAPPED OFF. THE DEALER IS NOT VERY HELPFUL AT ALL. *NM
WHILE DRIVING ON HIGHWAY THE SEAT BACK ON MY 2002 DODGE CARAVAN BROKE, DROPPING ME BACK AND ALMOST CAUSING LOSS OF CONTROL. ON EXAMINATION I FOUND THE TUBULAR STEEL ON THE LEFT SIDE SNAPPED IN HALF. THIS IS NOT A WARRANTY ISSUE AS CHRYSLER DEEMED IT BUT A SAFETY AND DESIGN ISSUE. CHRYSLER REFUSED TO REPAIR THE SEAT. I AM 6'4" TALL AND 200 POUNDS, NOT AN OVERLY LARGE PERSON BY ANY MEANS. *NM
2002 DODGE CARAVAN'S TRANSMISSION FAILED. *KB *NM
2002 DODGE CARAVAN'S FUEL PUMP IS DEFECTIVE. THE BATTERY ALSO FAILED. *KB *NM
AIR BAG LIGHT STAYS ON. DEALER STATES CLOCK SPRING IS DEFECTIVE AND CHRYSLER DOES NOT DEEM THIS TO BE SAFETY HAZARD,WARRANTY OR RECALL ISSUE. THEREFORE WILL NOT PAY TO FIX PROBLEM. PARTS FOR FIX UNAVAILABLE AND REPAIR IS EXPENSIVE. *NM
AIR BAG LIGHT WOULD COME ON, GO OFF, COME ON, WHEN DRIVING. TOOK DODGE CARAVAN INTO DEALER SERVICE DEPT. THEY RAN A AIRBAG SYSTEM DIAGNOSIS AND DETERMINED AIR BAG WOULD NOT WORK, THEY SAID THEY HAD NEVER SEEN AN AIRBAG DEFECT. DEALER CALLED DODGE REPRESENTATIVE AND REPRESENTATIVE DENIED THE REQUEST TO CORRECT (PAY FOR) THIS PROBLEM. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THIS SHOULD BE CONSIDERED AS A SERIOUS DEFECT AS IF AN ACCIDENT WOULD HAVE OCCURRED THE AIRBAG WOULD NOT HAVE WORKED/INFLATED. *JB
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH ON NORMAL ROAD CONDITIONS THE AIR BAG LIGHT ILLUMINATED AS AN ALERT THAT AIR BAGS SENSORS WERE NOT ACTIVATED. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP EIGHT TIMES. THE CONTACT EXPRESSED CONCERN THAT LEMON LAWS DO NOT APPLY WHEN THE PURCHASE TRANSACTION WAS MORE THAN TWO YEARS OLD EVENTHOUGH THE VEHICLE HAS ONLY 50.000 MILES
DURING NORMAL DRIVING OPERATIONS THE AIRBAG WARNING LIGHT WOULD INTERMITTENTLY COME ON. NOW IT COMES ON AT THE START OF THE ENGINE, AND DOES NOT TURN OFF. IT APPEARS THAT THIS IS THE SAME CLOCKSPRING PROBLEM AS WAS RECALLED EARLIER. *NM
THE AIR BAG LIGHT ON MY 2002 DODGE CARAVAN WENT ON. THEN STEERING WHEEL STARTED TO MAKE CLICKING NOISE WHEN TURNING CORNERS. THEN DIRECTIONAL INDICATORS WOULD NOT TURN OFF AFTER MAKING A TURN. FINALLY, I ALMOST GOT INTO AN ACCIDENT BECAUSE MY STEERING WHEEL LOCKED AND I COULD NOT TURN A CORNER. I FORCED IT AND IT DID TURN. I WILL NOT DRIVE THIS VEHICLE AGAIN. I CALLED A CHRYSLER DEALER AND THEY TOLD ME IT SOUNDS LIKE THE CLOCKSPRING. THE MILEAGE ON THIS VEHICLE IS ONLY 33,000 MILES. SINCE IT IS OUT OF WARRANTY I WOULD HAVE TO PAY FOR IT BECAUSE THERE HAVE NOT BEEN ANY RECALLS FOR THIS AS OF YET. THIS IS THE SECOND DODGE CARAVAN THAT I HAVE OWNED. THE FIRST ONE WAS RECALLED FOR THE CLOCKSPRING ALSO. I KNOW THAT CHRYSLER HAS A HISTORY OF BAD CLOCKSPRINGS. ARE THEY WAITING FOR ENOUGH ACCIDENTS TO HAPPEN? I WANT CHRYSLER TO FIX THIS PROBLEM FOR ME, FREE OF CHARGE. THIS IS NOT AN ABUSED VEHICLE. I TAKE CARE OF EVERYTHING I OWN. HOW CAN THEY MAKE SUCH POOR PARTS? *JB
HAD RACK IN PINION AND FRONT END WORK DONE DECEMBER 28, 2005 AND TOOK BACK THE CAR ON JANUARY 2006 TWICE FOR FRONT END NOT BEING ALIGNED. TOOK THE CAR BACK TO DEAL TO HAVE THEM LOOK AT IGNITION AND ALARM BECAUSE CAR WON'T START AND ALARM LIGHT WAS FLASHING. STEVE- FIXED THE ALARM BUT ALSO NOTICE THAT THE STEERING WHEEL WON'T LOCK AND THE IGNITION WAS HAVING ISSUES STARTING CAR. HE SUGGESTED SCHEDULING AN APPOINTMENT TO GET THEM FIXED, GOT THE CAR BACK TODAY AND THE STEERING WHEEL STILL ISN'T LOCKING. BACK IN DEC-JAN SERVICE DATES, DENSIE-SERVICE ADVISOR STATED THAT THEY REPLACED MY STEERING COLUMN WITH A REBUILT BECAUSE THE HAD ISSUES FIXING MY ORIGINAL ONE. NOW THE IGNITION ISSUES HAS HAPPENED AND THE DEALER AND SERVICE MANAGER STATED THAT THE REBUILT STEERING COLUMN WAS NEVER REPLACED OR IN THE COMPUTER HISTORY. DENISE IS NO LONGER WORKING AT THE DEALERSHIP AND I HAD TO PAY FOR THE REPLACEMENT PARTS FOR THE IGNITION PROBLEMS. *JB
HEADLIGHTS/ INTERIOR DASH BOARD LIGHTING FLICKERING. DURING THE DAY TIME HOURS THE DASH BOARD LIGHTS SEEM TO SURGE. THE POWER FOR THE 12 VOLT OUTLETS IN THE CAR WHEN BRAKING TAKE OFF TIMES. IN THE EVENING HOURS THE HEADLIGHTS WILL FLICKER ON AND OFF WITHOUT CAUSE DURING NORMAL DRIVING TIMES. THE FLICKERING WILL NOT BE STOPPED BY TURNING OFF THE HEADLIGHT CONTROL SWITCH AND SOMETIMES THE SWITCH WILL NOT OPERATE THE HEADLIGHTS AT ALL. I HAVE NOT GOTTEN ANY ANSWERS FROM THE DEALERSHIP AND HAVE DECIDED TO WAIT AND SEE IF YOU COME UP WITH A SOLUTION TO THE PROBLEM. THANK YOU FOR READING THIS SUBMISSION. *JB
DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY AND OCCURRED AT NO PARTICULAR SPEED; HOWEVER, THE VEHICLE IMMEDIATELY RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE PROBLEM COULD NOT BE DUPLICATED. UPDATE 5/2/2006 - ALL THE DASH LIGHTS FLICKERED AND THE CRUISE CONTROL LIGHT ILLUMINATED. THE DEALER REPLACED THE BATTERY. *NM
I BOUGHT A DODGE CARAVAN 2002. OUT OF NOWHERE THE AIRBAG LIGHT COMES ON WHEN I TURN THE STEERING WHEEL. I TOOK IT TO A DODGE DEALERSHIP TO HAVE IT CHECKED BUT BECAUSE MY CARAVAN DIDN'T FALL INTO THE CATEGORY OF THAT RECALL IT WAS NOT TAKEN CARE OF. THE PERSON AT THE SERVICE DESK DID SAY THAT MANY CARAVANS HAVE HAD THAT PROBLEM. SO I CALLED CHRYSLER CORPORATION AND THEY STATED THAT BECAUSE THE CAR HAS 80,000+ MILES ON IT THEY WILL NOT DO ANYTHING BECAUSE IT IS OUT OF WARRANTY. EVEN THOUGH THE DEFECT WAS THERE BEFORE. THIS ISN'T FAIR AND I THINK THAT IT SHOULD BE TAKEN CARE OF BY CHRYSLER BECAUSE THEY SOLD THE DEFECTIVE VAN TO BEGIN WITH. *JB
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, ALL OF THE DASHBOARD LIGHTS ILLUMINATED THEN THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON A FLATBED TRUCK BECAUSE THE TIRES WERE LOCKED UP. THE DEALERSHIPS DIAGNOSTIC TEST DETERMINED THE TRANSMISSION WENT OUT AND NEEDS TO BE REPLACED. ALSO, THE BRAKES WILL NOT RELEASE WHILE THE BRAKE PEDAL IS DEPRESSED, THIS OCCURS EVERY TIME, AND CAUSES THE RIMS TO GET HOT, CAUSING THREE BLOWOUTS ON THE FRONT END. THE DEALERSHIP IS UNABLE TO DETERMINE A PROBLEM, BUT THE SHOES HAVE BEEN REPLACED 6 TIMES AND THE ROTORS WERE REPLACED TWICE.
HEADLIGHTS KEPT FLICKERING WHEN TURN SIGNAL WAS TURN ON ALSO HIGH BEAM LIGHT SWITCH WOULD STAY ON AFTER FLASHING THEM. FRONT SUSPENSION SQUEAKS AND MAKES CLUNKING NOISE WHEN HITTING BUMPS. BELTS SQUEAK THEY ARE BRAND NEW LESS THAN 10000 MILE WITH IT ON. *JB
DT*: THE CONTACT STATED THE AIR BAG LIGHT CONTINUED TO ILLUMINATE WITHOUT PREVIOUS PROBLEMS WITH THE AIR BAGS. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER OR REPAIR SHOP. *AK UPDATED 2/16/2006 - *NM
FRONT SWAY BAR BUSHINGS NEED REPLACING AT 28K. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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