Page 3 of 5 · complaints 101–150 of 245

2002 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Dec 31, 200550,000 milesNH

AIR BAG LIGHT REMAINED ON ALL THE TIME. BROUGHT VAN TO DEALER KNOWING THAT THEIR HAD BEEN LARGE RECALLS OF VANS WITH AIRBAG PROBLEMS IN THE PAST. THE CLOCKSPRING NEEDED TO BE REPLACED. COMPANY CLAIMED THAT THERE WAS NO RECALL FOR 2002 MODELS. THIS SEEMS TO BE AN ONGOING PROBLEM FOR DODGE AND SHOULD BE COVERED BY THEM. ALSO NOT COVERED UNDER THE WARRANTY. ALSO PROBLEMS WITH THE REAR WINDSHIELD WIPER MOTOR BREAKING. *JB

Steering › Hydraulic Power Assist System
Filed Dec 30, 200539,000 milesPA

DT: THE CONTACT STATED THEREWAS A HUMMING NOISE AND TIGHTNESS IN THE STEERING WHEEL WHEN STARTING THE VEHICLE IN COLD OR DAMP WEATHER. THE HUMMING NOISEWAS NOTICEABLE WHEN TURNING THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT. THE DEALER REPLACED SEVERAL SEALS, GASKETS, THE POWER STEERING PUMP, SEVERAL HOSES ,AND WIRING. NONE OF THESE REPLACEMENT PARTS SOLVED THE PROBLEM. THE MANUFACTURER TOLD THE CONTACT THEY WERE AWARE OF THIS PROBLEM, AND THERE MAY BE A RECALL OR AN EXTENDED WARRANTY WITHIN A YEAR. *AK

Service Brakes, Hydraulic
Filed Dec 29, 200519,000 milesMA

I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PREVIOUS TO THAT, THE DEALER REPLACED THE SHOE PADES AGAIN AT 19,000 MILES?? ALSO AT 19,000 MILES, THE DEALER HAD TO REPLACE THE "BUSHINGS AND LINKS" FOR THE FRONT END AND AGAIN AT 45,000 MILES TWO DAYS AGO. I AM STRATING TO WONDER IF THERE IS A DIRECT LINK BETWEEN THE TWO PARTS GOING PREMATURELY. I ALSO HAD TO REPLACE ALL FOUR TIRES BECAUSE DUE TO THE WEAR/TEAR ON THEM BECASUE THEY WERE UNSAFE. THE DEALER WON'T WARRENTY THEM, SO I HAD TO BUY NEW SET OF TIRES AT 19,000 MILES. I THINK THE TIRES WORN OUT PREMATURELY DUE TO ALL THE FRONT END PROBLEMS THAT I AM HAVING. THERE ALSO HAVE BEEN A NUMBER OF "POWER STEERING" ISSUES WITH MY VEHICHLE SINCE I PURCHASED IT. I BELIEVE THERE HAS BEEN TWO RECALLS ON THE POWER STEERING UNIT AND HAD THE DEALER TAKE CARE OF THEM.(HAD THE CAR TOWED BECAUSE THE POWER STEERING WON'T WORK AND IT LEAKED ALL OVER MY NEW DRIVEWAY) I 'VE HAD THE CAR BACK TO THE DEALER 3 TIMES FOR "POWER STEERING" LEAKING. THE LATEST NEW WAS THE A "BOOT" OF SOME SORT IN THE "RACK-AND-PINION STEERING" WAS THE CAUSE OF THE POWER STEERING LEAK AND THEY ALSO FOUND AN OIL LEAK ON THE HEADCASK COVER TOO. AFTER EVERYTHING WAS FINALLY FINIHSED (AFTER 2 DAYS)

Air Bags
Filed Dec 27, 200517,000 milesNJ

AIRBAG MALFUNCTION WARNING LIGHT ILLUMINATED. *JB

Structure
Filed Dec 22, 2005WI

2002 DODGE CARAVAN HAS RUSTED IN FOUR DIFFERENT AREAS. *TS *NM

Steering › Linkages › Tie Rod Assembly
Filed Dec 5, 200526,000 milesMA

DT: THE CONTACT STATED DURING STATE SAFETY INSPECTION, IT WAS DISCOVERED THAT RIGHT FRONT TIE ROD ASSEMBLY WORE OUT. THE DEALER WAS CONTACTED. THIS WAS NOT COVERED UNDER A WARRANTY. NO REPAIRS HAVE BEEN MADE. *AK

Steering › Linkages › Tie Rod Assembly
Filed Dec 5, 200526,000 milesMA

DT: THE CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE IT INSPECTED .THE MECHANIC DETERMINED THE RIGHT FRONT TIE ROD END BROKE. THE VEHICLE IS AT THE DEALERSHIP AT THIS TIME. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE. *AK UPDATED 1/11/2006. *NM

Parking Brake
Filed Dec 4, 2005OR

BRAKES ON 2002 DODGE CARAVAN LOCK WHEN PARKING BRAKE IS USED OVERNIGHT. WHEN RELEASING PARKING BRAKE IN MORNING, UNABLE TO MOVE VEHICLE FORWARD OR BACKWARD. IN ATTEMPTING TO DO SO TO GET MOVING, AFTER NUMEROUS ATTEMPTS, CUSTOMER WILL HEAR A LOUD POP NOISE AND BRAKES FREE UP. THIS IS A CONTINUING PROBLEM, NOT JUST ONE TIME. TOOK TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE DIRTY. WAS CHARGED $168 WHEN WE DID NOT PROCEED WITH "REPAIRS" TO BE TOLD THAT A HEADLIGHT WAS OUT AND THAT THE BRAKES WERE DIRTY. WE KNEW THE HEADLIGHT WAS OUT! AND THE BRAKES WERE NOT DIRTY. HAVE NOT RETURNED TO THIS DEALER SINCE (KENDALL IN COTTAGE GROVE, OREGON). *NM

Steering
Filed Dec 1, 200546,000 milesNC

STEERING FAILURE. WHEN TURNING THE STEERING TO THE FAR LEFT OR RIGHT, THE STEERING WHEEL STICKS IN THAT POSITION AND RELEASES ONLY AFTER SEVERAL ATTEMPTS. IN NORMAL STRAIGHT AHEAD OPERATION THERE IS A VERY NOTICEABLE NOISE AND COMING FROM THE STEERING APPARATUS. I BELIEVE THIS TO BE A DANGEROUS SITUATION. I HAVE CONTACTED CHRYSLER, THEY OPTED TO DO NOTHING--SUGGESTED THAT I GET IT REPAIRED. *NM

Structure › Body › Door1 injured
Filed Nov 22, 2005IN

CHILD HAD THUMB SLAMMED IN VAN DOOR AND FAMILY WAS UNABLE TO OPEN THE DOOR FOR THREE MINUTES. CHILD FRACTURED BONE. A YOUNGER CHILD COULD HAVE LOST A LIMB. PARENT HAD TO GO INSIDE THE CAR AND PULL THE JAMMED LOCK TO FREE CHILD. IF PARENT WAS HOLDING A CHILD AND THEY GOT A LIMB STUCK THE PARENT COULD NOT LET GO OF THE CHILD TO GO INSIDE AND FREE THE DOOR. *NM

StructureFire
Filed Nov 15, 200566,000 milesGA

2002 DODGE CARAVAN CAUGHT ON FIRE AND WAS COMPLETELY DESTROYED.*MR THE CONSUMER VEHICLE CAUGHT ON FIRE 11 DAYS PRIOR TO RECEIVING A RECALL NOTICE ON THE RADIO VENT SLOTS (RECALL# 04V531000). *NM

Air Bags › Frontal › Sensor/Control Module
Filed Nov 15, 200547,000 milesCT

I HAVE 2002 DODGE CARAVAN AND HAVE HAD TO REPLACE THE AIRBAG SENSORS FOR BOTH THE PASSENGER AND DRIVER BAGS SINCE THE SUMMER OF 2005. EACH FAILED AT A SEPARATE TIME. I HAVE A SERVICE CONTRACT ON THE VEHICLE (ROUGHLY 50,000 MILES) BUT HAD TO PAY THE DEDUCTIBLE. *JB

Exterior Lighting › Headlights
Filed Nov 9, 200559,000 milesMO

2002 DODGE CARAVAN HEADLIGHTS PERIODICALLY GO OFF, SOMETIMES STAYING OFF FOR 15-20 SECONDS. NOT RELATED TO ACCELERATION, BUMPS OR STOPS. AFFECTS BOTH HEADLIGHTS SIMULTANEOUSLY. VERY SCARY!! ESPECIALLY ON INTERSTATE AND HEAVY TRAFFIC. ALSO, CARS PULL OVER BECAUSE THEY THINK I'M FLASHING DELIBERATELY.*JB

Electrical System
Filed Nov 3, 200521,465 milesMA

DT: THE CONSUMER STATED THAT BATTERY ACID HAD LEAKED ONTO THE WIRING HARNESS, CAUSING ELECTRICAL FAILURE. THE DEALER CONFIRMED THIS PROBLEM. THE MANUFACTURER OFFERED TO PAY FOR HALF OF THE REPAIRS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS YET. *AK (11/21/05) THE DRIVER'S SIDE WINDOW INTERMITTENTLY FAILED TO GO UP AND WAS REPORTED NUMEROUS TIMES TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE REVERSE LIGHT HAD BECOME INTERMITTENT WHILE THE VEHICLE WAS IN MOTION. ALSO THE FAN, WINDOWS AND THE RADIO FAILED TO OPERATE WHEN THE A/C OR DEFROST WAS TURNED ON. THIS ALL LINKED TO THE BATTERY DRIPPING ACID ONTO THE WIRING HARNESS. ALSO, THE REAR DRIVER SIDE TIRE HAD A SLOW LEAK. THE VEHICLE HAD BEEN REPAIRED ON 10/21/05 *SC

Air Bags
Filed Oct 26, 200547,000 milesPA

HORN SUDDENLY STOPPED WORKING. DEALER STATED CLOCK SPRING NEEDED TO BE REPLACED. THIS SEEMS TO BE A INCIDENT THAT HAPPENS FREQUENTLY. I HAVE SEARCHED ON-LINE AND IT APPEARS TO BE AN OFTEN OCCURRING PROBLEM. *NM

Equipment › Appliance › Air Conditioner
Filed Oct 21, 2005129,233 milesCA

DT: THE CONTACT HAD RECALL REPAIR WORK DONE ON AIR CONDITIONER DRAIN HOSE. AFTER THE DEALER FINISHED THE WORK, THE DEALER CHARGED THE CONTACT $91.00 FOR THE SERVICE. HE HAS BEEN IN CONTACT WITH THE DEALER SEVERAL TIMES IN THE PAST WEEK, AND THEY STATED THEY WOULD BE CALLING HIM BACK, BUT THEY NEVER DID. ALSO, THE DEALERSHIP TOLD HIM THAT THE SERVICE MANAGER WAS NOT THEIR TO SPEAK WITH, AND THAT WHEN THE MANAGER WAS AVAILABLE HE WILL CALL HIM BACK.*AK

Exterior Lighting › Headlights
Filed Oct 11, 20053,000 milesIL

DT: 2002 DODGE CARAVAN. THE HEADLIGHTS ON MY 2002 DODGE CARAVAN FLASHED OFF AND ON INTERMITTENTLY DRIVING AT NIGHT.. HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. HAD NOT HAD ANY ACCIDENTS. THERE HAS NOT BEEN ANY PROPERTY DAMAGE NOR POLICE REPORT WAS TAKEN. THE VEHICLE HAS THE ORIGINAL HEADLIGHTS. *AK UPDATED 11/16/2005. *NM

Engine and Engine Cooling
Filed Sep 13, 200564,000 miles00

2002 DODGE CARAVAN WILL STALL AT HIGH RATE OF SPEED - USUALLY WITHOUT WARNING. NO ENGINE LIGHTS COME ON INDICATING ENGINE HAS TURNED OFF. REALIZE ENGINE OFF WHEN NO RESPONSE OCCURS WITH PRESSING THROTTLE. MUST COAST TO SIDE OF ROAD TO STOP. VEHICLE WILL OFTEN NOT START FOR AT LEAST 20 MINUTES - ENGINE WILL NOT TURN OVER, NO CHECK ENGINE LIGHT WILL APPEAR. VEHICLE HAS STALLED AT 62 MPH AND EVEN AT LOWER SPEEDS ON ALL TYPES OF GROUND ELEVATION. VERY INTERMITTENT STALLING. ENGINE WILL ALSO NOT TURN OVER WHEN SITTING OVER NIGHT IN DRIVEWAY OR JUST WHEN EATING IN A RESTAURANT. EXTREMELY UNSAFE TO DRIVE AS WILL STALL IN INTERSECTIONS, OR ON HIGHWAY TYPICALLY WITHOUT WARNING. A FEW TIMES CAR JERKED AT HIGH RATE OF SPEED THEN LOSS OF POWER OCCURRED. *NM

Power Train › Automatic Transmission
Filed Sep 8, 200556,704 milesME

DT THE VEHICLE HAS BEEN FIXED, BUT IT COULD BE DANGEROUS. THE CONSUMER COULD HEAR A NOISE WHEN SHIFTING GEARS. THE CONSUMER BROUGHT THE VEHICLE TO THE DEALER AND THEY FOUNDTHAT THE AXLE NUTS WERE LOOSE. THREE MONTHS LATER THE CONSUMER HAD TO BRING THE VEHICLE BAFCK TO THE DEALER FOR THE SAME THING. THEY SAID THAT THE NUTS HAD JUST COME LOOSE AND WERE NOT SURE WHAT CAUSED IT. THIS HAPPENED ON MAY 12, 2004. THE CONSUMER WAS CHARGED BOTH TIMES TO HAVE IT FIXED. *AK *MR

Air Bags › Frontal
Filed Aug 11, 200528,582 milesCA

THE AIRBAG WARNING LIGHT HAS COME ON REPEATEDLY FOR THE PAST 8 MONTHS. THE DODGE SERVICE DEPT WAS INITIALLY UNABLE TO DETERMINE THE CAUSE. THEY HAVE NOW DETERMINED THAT THE STEERING WHEEL CLOCKSPRING HAS MALFUNCTIONED AND MUST BE REPLACED.*JB

Steering › Rack and Pinion
Filed Aug 9, 200551,000 milesNY

THE RACK AND PINION STEERING HAS FAILED, ONLY TO ONE SIDE SO FAR--TO THE LEFT, MAKING IT VERY DIFFICULT TO STEER AND/OR TURN TO THE LEFT. AT 51,000 MILES, I BELIEVE THIS IS VERY PREMATURE FOR A FAILURE AND CAN BECOME A VERY SERIOUS SAFETY HAZARD. CHRYSLER WILL NOT COVER IT UNDER WARRANTY. THEREFORE, IF OTHER OWNERS HAVE FILED COMPLAINTS AND/OR REQUESTED REPAIRS TO THIS ISSUE, I BELIEVE A RECALL IS JUSTIFIED TO PREVENT ACCIDENTS AND PREVENT VERY SERIOUS INJURY. *NM

Power Train › Axle Assembly
Filed Aug 8, 2005NC

PULLING OUT OF DRIVEWAY IN DODGE HANDICAP CARAVAN VAN '02 AXLE BREAKS. AXLE WAS BROKEN NOT JUST SEPARATED AXLE REPLACED AFTER TOW IN. CONCERN IS WILL OTHER AXLE BREAK ON HIGHWAY HANDICAPPED PERSON TIED IN?*JB

Exterior Lighting › Tail Lights
Filed Aug 3, 200598,000 milesAZ

7/31/05 CONSUMER PRODUCTS SAFETY COMMISSION DAIMLER CHRYSLER MOTORS CORPORATION TO WHOM IT MAY CONCERN: I HAVE A 2002 DODGE GRAND CARAVAN SE THAT WAS DESIGNED AND BUILT WITH A DANGEROUS DEFECT. THE TAIL LIGHT LENSES OR COVERS HAVE BEEN GLUED ON BUT THE GLUE HAS FAILED ON BOTH TAIL LIGHTS AND BOTH COVERS HAVE FALLEN OFF ONTO THE FREEWAY EXPOSING THE BRIGHT WHITE LIGHT BULBS AND DROPPING A LARGE PLASTIC LENS ONTO THE FREEWAY. WHEN THE FIRST ONE FELL OFF MY WIFE STOPPED ON THE FREEWAY AND PICKED UP THE LENS. WHAT A GREAT WAY TO GET KILLED. THE SECOND TIME I WAS DRIVING AT NIGHT ON THE FREEWAY AND HEARD A NOISE BUT DID NOT STOP UNTIL I LEFT THE FREEWAY. THE DEALER SELLS THE ENTIRE LIGHT ASSEMBLY FOR $ 99.00 BUT THE LENS COVER IS NOT SOLD SEPARATELY. LOOKS LIKE A GOOD FUNDRAISER FOR THE DEALER BUT A DANGEROUS SITUATION FOR EVERYONE ON THE ROAD. THE PROBLEM IS THE NEW LENS HAS THE SAME DESIGN AND WAS BUILT THE SAME AS THE ORIGINAL ONE. I TALKED TO THE SALES CLERK AT THE DODGE PARTS COUNTER AND HE SAID "WE HAVE SOLD A LOT OF THESE LATELY." SO THIS IS NOT AN ISOLATED INCIDENCE. IT IS ONLY A MATTER OF TIME BEFORE PEOPLE ARE INJURED BECAUSE OF THIS PROBLEM. IF THE DAIMLER CHRYSLER MOTORS CORPORATION ACTS RESPONSIBLE AND SOLVES THIS PROBLEM QUICKLY LIVES CAN BE SAVED AND INJURIES AVOIDED. THIS IS THE FIRST TIME I HAVE NOTICED A LENS COVER FOR A VEHICLE LIGHT COVER THAT WAS NOT ATTACHED WITH SCREWS. THE GOOD THING IS THERE IS A SIMPLE SOLUTION TO SOLVE THIS PROBLEM. DRILL TWO HOLES IN TH

Air Bags
Filed Jul 22, 2005NJ

2002 DODGE GRAND CARAVAN AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD FOR TWO DAYS.***NO ANSWER REQUIRED***. *MR SIX MONTHS AFTER THE VEHICLE WAS PURCHASED A FAULTY CLOCKSPRING CAUSED THE AIR BAG LIGHT TO ILLUMINATE. *NM

Equipment › Appliance › Air Conditioner
Filed Jul 15, 200569,000 milesMI

DT: 2002 CHRYSLER DODGE MINIVANS ARE PRONE TO LEAKING WATER INTO THE PASSENGER SIDE FOOT WELL AREA WHEN THE AIR CONDITIONER IS OPERATING. THIS PROBLEM HAS HAPPENED FOR THE PAST THREE YEARS, AND HAS BEEN FIXED THREE TIMES BY THE DEALERSHIP. THE CONSUMER HAD TO PAY AFTER THE WARRANTY RAN OUT. THE AIR CONDITIONER COMPRESSOR FAILED PREMATURELY. THE CONSUMER HAS HAD THE COMPRESSOR REPLACED, THE WARRANTY PAID FOR THAT. THE COMPRESSOR FAILED IN JUNE OF 2005. THE VEHICLE HAS 69,000 MILES. THE LEAKING DEPENDED ON HOW MUCH THE AIR CONDITIONER WAS USED. *AK *SC *JB

Air Bags
Filed Jun 13, 2005MO

CONSUMER RECEIVED THIRD RECALL NOTICE FOR 2002 DODGE CARAVAN. THE AIR BAG LIGHT ILLUMINATES ON THE DASH ON AND OFF, AND THERE ARE PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THE CHECK ENGINE LIGHT ALSO ILLUMINATED. *NM

Power Train › Automatic Transmission
Filed May 27, 200535,851 milesCA

CAR WAS BOUGHT USED FORM KIA DEAL 7/1/2003 A LITTLE UNDER 2 YRS LEFT ON WARRANTY HAVE DONE REGULAR MAINT. PER MFG SPEC. WENT ON VACATION TO MAIN 5/12/05 CAME BACK 5/21/05 AND FOUND TRANSMISSION FUILD ON GARAGE FLOOR. WENT TO I WENT TO MECH (PEP BOYS) BECAUSE THOUGTH WHEN I HAD TRANSMISSION FLUSH PER DODGE SPEC THAT SOMETING WASNT RIGHT. MECH SAID THAT IT WASN'T ANYTHING THAY HAD DONE AND THAT THAY COUNDNT FIX IT I HAD TO GO TO DODGE IT WAS A SPEC. VALVE THAT WAS LEAKING AND THAY NEED TOOLS THAT THAY DIDN'T HAVE. I TOLD THEM THAT IT WAS JUST 9 DAYS OUT OF WARRANTY..I HAVE HAD FOUR RECALLS ON THIS VAN AND THAY HAVE FIX ALL PROBLEMS .I JUST THINK DODGE SHOULD PAY FOR THE REPAIR. IT GOING TO COST ME 500.00 TO FIX IT. I WOULD UNDERSTAND IF THE VAN HAD MORE MILES ON IT BUT IT ONLY HAS 35863 MILES IN THREE YEARS. WHEN I BOUGHT IT HAD 17,000 MILE I WORK 7 MILES FROM WORK. I CANT SEE WHY THIS SHOULD HAVE HIS PROBLEM. MY SON WORK FOR ATC BUS COMPANY ANY THAY HAVE HAD THE SAME PROBLEM WITH THESE VANS AND HAVE TO BE CHANGE OUT AT LESS THEN 35,000 MLES. IF YOU COULD HELP ME OUT WITH INVESTAGATING THIS MATTER THANKS VYONNEE SZALAI EBITT 43720 SERENITY COURT LANCASTER CA 93535

Air Bags › FrontalCrash1 injured
Filed May 25, 200570,000 milesIN

DT: THE CONSUMER'S VEHICLE HIT A SEMI TRAILER AT ABOUT 20 MPH AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE DRIVER TRIED TO BRAKE, AND THE IMPACT WAS IN THE FRONT OF THE VEHICLE. THE BUMPER WAS MOVED BACK 8 INCHES, THE TRANSMISSION, THE COOLER AND RADIATOR WERE BENT OVER THE MOTOR. CONSUMER HAS FILED A COMPLAINT WITH CHRYSLER, AND THEY SENT AN INVESTIGATOR TO SEE THE DAMAGE AND TAKE PICTURES. THE VAN WAS TOTALED. THERE WAS 1 INJURY, THE INJURY WOULD NOT HAD BEEN AS BAD IF THE AIRBAGS WOULD HAVE DEPLOYED. THE PASSENGER SUFFERED INTERNAL INJURIES, BLEEDING, AND BRUISING DUE TO SEAT BELT FAILURE. *AK

Power Train › Axle Assembly
Filed May 12, 200574,120 milesFL

ON JANUARY 27, 2005, WHILE DRIVING ON A LOCAL INTERSTATE, THE AXLE BROKE, RACK AND PINION, AND THE CV JOINTS AND BOOTS ON MY 2002 DODGE CARAVAN WHICH WAS PURCHASED NEW, WHICH ALMOST CAUSED A HORRIBLE ACCIDENT AND GREAT BODILY HARM TO MY WIFE WHO WAS DRIVING, OUR CHILDREN AGES 6YRS AND 4YRS, AND OTHER TRAVELING VEHICLES IN HER PATH. IN ADDITION TO THIS THE VEHICLE HAS A GAS EXHAUST PROBLEM. DIAMLERCHRYSLER SUPPOSEDLY REPAIRED THE EXHAUST PROBLEM BY REPLACING THE CATALYSTIC CONVERTER IN AUG 2004 BUT THE ENGINE LIGHT STAYS ON CONSTANTLY, THE AXLE WAS REPAIRED ON 2/2005 BUT NOT THE OTHER PROBLEMS MENTIONED ABOVE.

Electrical System
Filed May 5, 200546,300 milesNY

THE CONSUMER RECEIVED A RECALL NOTICE ABOUT MOISTURE FROM AIR CONDITIONER THAT MAY ENTER INTO RADIO AND CAUSE A SHORT CIRCUIT OR POSSIBLE RADIO/LEFT SPEAKER FIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHO FIXED THE VENT BUT NOT THE RADIO. *NM

Steering › Column
Filed May 4, 2005MD

CONTACT STATED: CONTACT RECEIVED A RECALL ON THE STEERING COLUMN. SHE HAD THE STEERING COLUMN REPLACED TWICE, BUT WAS STILL IS MESSING UP. WHILE TURNING THE WHEEL IN EITHER DIRECTION IT MADE A NOISE. CONTACT HAS THE LAST RECALL LETTER AND SHE COULD GET THE SERVICE INVOICES FROM DEALER IF WE NEEDED THEM.*AK

Suspension › Front › Hub
Filed May 4, 2005TX

CONTACT STATED: WHILE DRIVING SLOWLY DURING A U TURN TO PARK GOING ABOUT 3-4 MPH THE REAR DRIVER'S SIDE HUB FELL COMPLETELY OFF. NORMAL WEATHER CONDITIONS. TOOK VEHICLE TO TOYOTA OF DALLAS DEALERSHIP. THE HUB WAS STILL ATTACHED TO THE TIRE. UPON OBSERVATION 1/2 OF THE BOLTS STILL SCREWED INTO THE HOLE, THE OTHER TWO WERE LAYING OUT IN THE STREET, TWO BOLTS WERE MISSING. MASSIVE RUST BUILT UP IMPLIED THERE WAS NEVER A BOLT INSIDE. AN INVESTIGATOR CONFIRMED THAT IT LOOKS LIKE TWO BOLTS WERE NEVER IN THE SPINDLE , AND CAUSED EXCESS STRESS ON THE TWO BOLTS, AND CAUSED THEM TO SNAP IN HALF, CAUSING THE HUB TO COME OFF.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Apr 27, 200539,650 milesVA

DRIVER'S SIDE AIRBAG LIGHT STAYED ON. DEALER MADE A DIAGNOSTIC CHECK AND CONCLUDED THAT THE AIRBAG SYSTEM IN THE CAR WOULD BE INOPERABLE UNLESS THE AIRBAG WAS REPLACED AT A COST OF $900.00. WHEN I PROTESTED I WAS INFORMED THAT THE MANUFACTURER WOULD PAY FOR THE AIRBAG, BUT NOT THE LABOR, $400.00. SINCE THIS WAS A CLEAR VIOLATION OF VEHICLE SAFETY ON A 3 YEAR OLD CAR, IT WOULD APPEAR TO BE RECOGNIZED BY THE MANUFACTURER AS SUCH, THEN I APPEAL FOR A RECALL ON THE GROUNDS OF MANUFACTURER'S NEGLIGENCE. *AK

Air Bags › Side/Window
Filed Apr 14, 200540,684 milesMA

AIR BAG LIGHT FLASHED WHILE DRIVING. DEALER FIXED PROBLEM BY REPLACING CLOCK SPRING. THIS PROBLEM OCCURRED TWICE AROUND 5,000 AND 40,600 MILES. THIS IS A RECALL FOR OLDER MODEL YEAR, BUT NOT 2002 MODEL YEAR. *AK

Suspension › Front
Filed Mar 28, 20055,000 milesTX

VEHICLE VIBRATED SEVERELY WHILE DRIVING AT ANY SPEED. VEHICLE HAS NOT BEEN INSPECTED AT THIS TIME. CONSUMER ANTICIPATED ONE OF THE FRONT WHEELS MAY COME OFF WHILE DRIVING.*AK

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Mar 25, 200544,000 milesGA

WHILE VEHICLE WAS PARKED REAR LIFTGATE GLASS SHATTERED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Engine and Engine Cooling
Filed Mar 24, 2005FL

WHILE DRIVING VEHICLE COMPLETELY SHUTS OFF. THIS HAS HAPPENED 4 TIMES. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THERE WAS NOTHING THEY COULD DO . *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 24, 200539,000 milesMS

WHEN APPLYING THE BRAKES IT FELT AS IF VEHICLE RAN OVER SOMETHING IN THE ROAD. THE ROTORS WERE REPLACED TWICE SINCE LAST SUMMER, AND VEHICLE'S PERFORMANCE WAS NOT CHANGED.*AK.. HAD TO REPLACE FRONT BRAKE ROTORS/PADS DUE TO BRAKE CALIPERS STICKING AND NOT RELEASING. THE TWO FRONT TIRES ALSO WORE OUT AND NEEDED TO BE REPLACED. *AK

Seat Belts
Filed Mar 23, 200577,778 milesMD

VEHICLE AIR BAG LIGHT WOULD STAY ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE PASSENGER'S SEAT BELT TENSION NEEDED REPLACED. *NM *SC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 15, 2005NH

WHILE APPLYING THE BRAKE PEDAL VEHICLE STALLED. DRIVER WAS ABLE TO RESTART THE VEHICLE. WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED . THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Exterior Lighting › Headlights
Filed Mar 14, 2005AZ

INTERMITTENTLY WHILE DRIVING AT NIGHT DRIVER NOTICED THAT THE HEADLIGHTS WERE INOPERATIVE. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. *AK

Steering › Column
Filed Mar 12, 200555,000 milesWI

2002 DODGE CARAVAN SPORT. 1) VEHICLE EQUIPPED WITH TILT-WHEEL. DRIVER ATTEMPTED TO AJUST WHEEL. (2) TILT-WHEEL WOULD NOT LOCK INTO PLACE, LEAVING STEERING WHEEL "FLOPPING" UP AND DOWN. EXTREMELY DIFFICULT AND UNSAFE TO DRIVE VEHICLE IN THIS CONDITION. ALMOST CAUSED LOSS OF CONTROL/ACCIDENT.*AK

Electrical SystemFire
Filed Mar 7, 2005NY

'RECALL CAMPAIGN' ISSUED FOR 2002 DODGE CARAVAN RADIO VENT SLOTS (CODE D48). CARAVAN CAUGHT ON FIRE. *BF THE CONSUMER'S PURCHASED ANOTHER VEHICLE FROM THE DEALER SINCE THEY REFUSED TO ACCEPT RESPONSIBILITY FOR THE FIRE. AFTER THE VEHICLE CAUGHT ON FIRE THE CONSUMER RECEIVED A RECALL NOTICE. THE NOTICE WAS ON ALL 2002 CARAVANS FOR A POTENTIAL DEFECT WHICH COULD RESULT IN A FIRE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF HAVING TO GET ANOTHER VEHICLE. *NM

Steering › Rack and Pinion
Filed Mar 3, 2005NY

POWER STEERING DOES NOT OPERATE, MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. CONSUMER TOOK VEHICLE TO DEALER FOR A CHECKUP, AND RESULTS SHOWED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THIS WAS THE SECOND TIME THAT VEHICLE HAD TO BE REPAIRED FOR THE STEERING.*AK

Suspension › Front
Filed Feb 27, 200556,000 milesNJ

STARTING AT APPROX. 40,000-45,000 MILES THERE WAS A THUMPING NOISE UNDER DRIVER SIDE FEET. THOUGHT MAYBE WAS TIRES,THEY WERE REPLACED AT 54,000 MILES. NOISE WAS STILL THERE. TOOK TO DEALERSHIP. HAD FOR ABOUT A WEEK, FIRST DIAGNOSIS WAS BALL JOINTS, TIE RODS, A-ARMS. COVERED UNDER EXTENDED WARRANTY HAD TO PAY $100 DEDUCTIBLE. NO MORE THAN A WEEK LATER STILL THERE, CALLED AND MADE AN APPOINTMENT. DIAGNOSIS SECOND TIME WAS STRUTS, STABILIZER BAR, BUSHINGS. AGAIN, COVERED UNDER MANUFACTURER WARRANTY BUT STILL HAD TO PAY ANOTHER $100 DEDUCTIBLE. EVEN THOUGH STILL PART OF SAME PROBLEM. NOW A WEEK LATER, PROBLEM AGAIN PERSISTS BUT WORSE. YOU CAN JUST SIT IN THE VAN AND SHAKE IT AND HEAR THE ACTUAL NOISE INSTEAD OF HAVING TO DRIVE IT. AGAIN, I NOW HAVE TO TAKE IT BACK TO THE DEALER FOR ANOTHER APPOINTMENT. *JB

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 24, 200520,000 milesFL

SAFETY RECALL-RADIO VENT SLOTS, D48 ON DODGE CARAVAN IS AN UNSATISFACTORY FIX. PLACING TAPE OVER THE RADIO VENTS WILL CAUSE THE RADIO TO OVERHEAT IN FLORIDA! A FIRE IS POSSIBLE. *NM

Air Bags › Frontal › Sensor/Control Module
Filed Feb 18, 200545,000 milesNJ

CONSUMER'S AIR BAG LIGHT CAME ON AND STAYED ON. CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE CLOCK SPRING WAS REPLACED. THIS VEHICLE WAS NOT INCLUDED IN THE CLOCK SPRING NHTSA RECALL 04V480000 DUE TO VIN. *AK

Electrical System
Filed Feb 14, 200545,000 milesFL

THE VAN HAS AN ONGOING ELECTRICAL FAILURE WHICH RESULTS IN THE HEADLIGHTS, DASHBOARD LIGHTS, AND OTHER COMPONENTS MALFUNCTIONING. THEY EITHER DON'T FUNCTION AT ALL OR DON'T FUNCTION PROPERLY. THE DEALER/MECHANIC REPLACED THE PCM IN ATTEMPT TO CORRECT THE FAILURE. IT DIDN'T WORK. THERE IS A CURRENT INVESTIGATION ON THIS ISSUE, PE05004.*AK....REPLACED POWER STEERING RESERVOIR AND HOSE. COULD NOT DUPLICATE A FUEL GAUGE PROBLEM. *AK

Electrical System › Wiring
Filed Feb 7, 200557,890 milesVA

WHILE DRIVING THE CONSUMER WOULD SMELLED BURNT WIRES. ALSO, THE INTERIOR LIGHTS WOULD FLICKER INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THERE WAS ALSO A BUZZING NOISE WHILE DRIVING. *JB

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Feb 7, 2005WI

WHILE VEHICLE WAS PARKED DRIVER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL. A LOUD CLANKING NOISE WAS COMING FROM THE FRONT. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING HOSES AND TRANSMISSION SHAFT NEEDED TO BE REPLACED. THEN, DRIVER INFORMED THE MECHANIC THAT THE PROBLEMS STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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