“I own a 2002 chevy silverado, and I have had the brakes fail on me multiple times the first time I encountered this issue was in early january when I was driving to school and I approached a stop sign and when I went to slow down I had no brakes and my vehicle rolled into the street luckily I wasn't go very fast and there were no cars coming so I didn't get hit.”
Owner complaint, filed Mar 15, 2015 at 139,000 miles
“Tl*the contact owns a 2002 chevrolet silverado. The contact stated that while driving at approximately 10 MPH, the brakes failed. The vehicle was taken to an independent mechanic, who diagnosed that the brake line was rusted and the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.”
Owner complaint, filed Feb 6, 2015 at 63,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 2002 Silverado peaked in 2005, with 195 filed that year. Owners had filed 129 complaints about the brakes before the first recall that covers it, 05V379000 in August 2005; 180 more have come in since. In 2016 owners filed 3 so far.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Filed Aug 11, 20081,921 vehiclesK2 Motor Corporation
Defect. K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Filed Dec 17, 2007130,000 vehiclesFederal-Mogul Corporation
Defect. CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk. WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
Filed Aug 28, 2007175 vehiclesCequent Electrical Products
Defect. CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Risk. IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
Remedy. ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Filed Aug 28, 200617,268 vehiclesGuide Corporation
Defect. CERTAIN GUIDE REPLACEMENT HEADLAMPS, P/NOS. 16526133 AND 16526134, MANUFACTURED FROM JANUARY 1 TO JULY 11, 2006, SOLD FOR USE ON MY 1999-2002 CHEVROLET SILVERADO PICKUP TRUCKS. THE HEADLAMP FAIL TO COMPLY WITH THE PHOTOMETRY REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. TOO MUCH LIGHT IN CERTAIN POINTS OF THE HEADLAMP COULD CREATE A DISTRACTION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. GUIDE CORPORATION WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT GUIDE AT 248-874-0355.
Filed Jun 29, 200687,745 vehiclesAai Motorsports USA, LLC
Defect. CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
Remedy. AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Filed Jun 23, 200612,861 vehiclesMaxzone Auto Parts Corporation
Defect. CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 332-1182L-AS AND 332-1182R-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 1999-2000 CHEVROLET SILVERADOS. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. MAXZONE WILL NOTIFY OWNERS AND OFFER FOR REIMBURSEMENT ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Defect. CERTAIN EAGLE EYES REPLACEMENT HEADLAMPS, MODEL NOS. GM159-B001L AND GM159-B001R, SOLD FOR USE ON 1999-2002 CHEVROLET SILVERADO MODEL VEHICLES. THE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. THE HEADLAMPS HAVE DECREASED LIGHTING VISIBILITY WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy. SABRY LEE WILL NOTIFY OWNERS AND ISSUE FULL CREDIT. THE RECALL BEGAN ON MAY 10, 2006. OWNERS MAY CONTACT SABRY LEE AT 1-866-467-2279.
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip05V379000
Filed Aug 29, 20051,353,718 vehiclesGeneral Motors Corp.
Defect. CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.
Risk. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Defect. ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.
Risk. IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Filed Mar 23, 20048,000 vehiclesDurakon Industries, Inc.
Defect. AFTERMARKET PICKUP TRUCK OVER-THE-RAIL BEDLINERS MANUFACTURED FOR INSTALLATION ON 1999-2004 CHEVROLET SILVERADO AND GMC SIERRA PICKUP TRUCKS. THE TOGGLE WING ASSEMBLY USED TO ATTACH THE BEDLINER TO THE TRUCK BED IS NOT ENGAGING FULLY IN THE STAKE POCKET OF THE PICKUP TRUCK.
Risk. THE BEDLINER CAN BECOME DETACHED FROM THE PICKUP WHILE IT IS MOTION, POSSIBLY ENDANGERING FOLLOWING MOTORISTS OR PEDESTRIANS.
Remedy. DURAKON WILL ISSUE A PRESS RELEASE IN ATTEMPT TO NOTIFY CUSTOMERS THAT COULD HAVE PURCHASED THE DEFECTIVE BEDLINER. IF YOU PURCHASED EITHER A DURAKON ALLSTAR OF PATRIOT OVERRAIL BEDLINER SINCE AUGUST 1, 2003, FOR 1999 TO 2004 CHEVROLET SILVERADO OR GMC SIERRA TRUCKS, OR PURCHASED ONE OF THESE PICKUP TRUCKS WITH EITHER BRAND BEDLINER ALREADY INSTALLED, YOU SHOULD RETURN TO AN AUTHORIZED DURAKON DEALER SO THAT THE BEDLINER CAN BE INSPECTED AND, IF NECESSARY, REPAIRED WITH A NEWLY DESIGNED TOGGLE WING FASTENING SYSTEM, OR IF REQUIRED, REPLACED WITH A NEW BEDLINER FREE OF CHARGE. PLEASE CALL THE DURAKON HOTLINE AT 1-800-933-4200 TO FIND THE NEAREST AUTHORIZED DURAKON DEALER.
Structure › Body › Tailgate › Hinge and Attachments04V129000
Filed Mar 17, 20043,662,211 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Risk. ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Remedy. DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
Defect. SOME 2WD AND 4WD PICKUP TRUCKS, CONVERTED TO EITHER DEDICATED OR BI-FUEL COMPRESSED NATURAL GAS (CNG) FUEL USAGE, WERE ASSEMBLED WITH A THROTTLE CABLE THAT CAN CONTACT AND RUB THROUGH THE FLEXIBLE PRESSURIZED FUEL LINE CREATING A PINHOLE LEAK OF NATURAL GAS TO THE ATMOSPHERE.
Risk. A STRONG ODOR OF NATURAL GAS MAY BE DETECTED FROM INSIDE THE VEHICLE, POSSIBLY ACCOMPANIED BY A HISSING NOISE. IF THE NATURAL GAS WERE ACCIDENTALLY IGNITED, SERIOUS INJURY COULD RESULT.
Remedy. DEALERS WILL SECURE THE THROTTLE CABLE TO ELIMINATE THE POSSIBILITY OF CONTACT WITH THE CNG FUEL LINE. THE CNG FUEL LINE, THROTTLE CABLE, AND CRUISE CONTROL CABLE ARE ALSO TO BE INSPECTED AND REPLACED IF NECESSARY. OWNER NOTIFICATION BEGAN ON DECEMBER 11, 2003. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
All 15 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 12 name the 2002 Silverado.
Brake line corrosion failureEngineering analysis EA11001Closed
Opened Jan 5, 2011Closed Apr 8, 2015brakes
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and …
Brake line corrosion failurePreliminary evaluation PE10010Closed
Opened Mar 30, 2010Closed Jan 5, 2011brakes
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency …
CRANK POSITION SENSOR FAILURE - STALLPreliminary evaluation PE06016Closed
Opened May 4, 2006Closed Sep 14, 2006engine
The office of defects investigation (odi) opened a preliminary evaluation (pe06-016) on may 4, 2006 based on eleven vehicle owner questionnaires (voqs) and early warning (ewr) data alleging sudden engine shutdown while driving as a result of crank position sensor failures in my 2001-2002 general motors c/k platform vehicles equipped with 8.1l engines.in response to an information request letter sent by odi, general motors (GM) provided owner complaint information, field reports and warranty claim data based on a population of 108,338 vehicles. The data was categorized by engine stalls while …
Opened Dec 20, 2005Closed May 31, 2006parking brake
Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
Opened Apr 28, 2005Closed Sep 13, 2005Led to recall 05V379000brakes
In a letter dated august 29, 2005, GM notified odi that it was recalling certain model year 1999 through 2002 c/k pickup trucks and sport utility vehicles to correct a problem with anti-lock brake system (ABS) wheel speed sensor corrosion that may result in unwanted ABS activation and extended stopping distances during low-speed braking (recall 05v-379).GM's recall covers approximately 804,000 vehicles currently registered in the following 14 salt-belt states:connecticut, illinois, indiana, massachusetts, maine, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, …
Opened Apr 30, 2004Closed Feb 28, 2005Led to recall 05V005000brakes
Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
Opened Apr 9, 2004Closed May 10, 2005Led to recall 05V161000parking brake
In a letter dated april 20, 2005, GM notified NHTSA that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to GM, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.GM's action covers an estimated total of 142,585 vehicles.dealers will install a low-force …
Opened Feb 19, 2004Closed Sep 28, 2004door locks and latches
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized …
Odi opened pe03-057 to assess parking brake ineffectiveness in the subject vehicles.these vehicles are equipped with four wheel disc brakes that incorporate a single-shoe drum-in-hat parking brake independent of the service brakes.complaint and warranty data indicate that the parking brake linings tend to wear out early in the life of the vehicle (at an average of 24 months in service), reducing the parking brake system's torque below that needed to immobilize the vehicle.GM has attributed this accelerated wear to foreign material intrusion and a failure of the brake shoe to properly …
Opened Oct 23, 2003Closed Feb 19, 2004door locks and latches
During the pe, odidiscovered that one or both of the tailgate support cables can break due to the effects of metal fatigue at the point where the cable flexes when the lift gate is opened and closed. Concurrently, the strength of the cable degrades over time due to corrosion of the wire strands in the support cables.when the vehicle is stationary and cargo is being loaded or unloaded, the tailgate can tip downward displacing cargo and/or people to the ground without warning.odi is also aware of one total separation of the tailgate from the vehicle.owners cannot easily detect whether the …
STEEL WHEEL RIM FRACTUREPreliminary evaluation PE03026Closed
Opened Jun 12, 2003Closed Nov 3, 2003wheels
There have been less than 2 complaints per 100,000 subject vehicles related to the alleged defect.the oldest vehicles (my 1999) have only 2 complaints in over 140 thousand vehicles after over 4 years in service.the rate of warranty claims potentially related to the alleged defect is less than 0.1%.there are no known incidents involving rapid loss of tire pressure or loss of vehicle control. A defect trend has not been identified at this time.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect …
Opened Aug 1, 2002Closed Jan 12, 2004throttle and acceleration
This investigation involves the general motors corporation (GM)throttle body (tb) utilized in model year (my) 1999-2002 silverado, sierra, tahoe, suburban, avalanche and yukon (subject vehicle(s)) with 4.8l, 5.3l, and 6.0l engines. The tb valve may intermittently stick in a closed position.in such a situation, an operator may apply additional accelerator pedal force to increase engine speed.the application of additional accelerator pedal force, to open a stuck throttle valve, may open the throttle valve more than intended and, in turn, accelerate the engine and vehicle more than intended and …
Technical service bulletins
470 on file
Repair instructions the manufacturer sent its dealers for the 2002 Silverado. Not recalls: the fix is usually free only while the car is under warranty.
engine 135transmission 113fuel system 34equipment 27electrical system 26body and frame 23steering 23suspension 20
05546Service campaignAug 1, 2005equipment
PROGRAM BULLETIN (CUSTOMER SATISFACTION PROGRAM)-15,000 MILE (24,000 KM) FUEL FILTER CHANGE. 2002 CHEVROLET KODIAK AND 2001-2002 GMC TOPKICK. *SC
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTCS) C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE. *TT UPDATE. *TT
Showing the newest 6 of 17 bulletins about the brakes, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2002 Chevrolet Silverado Extended Cab
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New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Service Brakes
Filed Feb 22, 2016110,000 milesHI
RUSTY BRAKELINES
Structure › Body
Filed Jan 29, 2016127,000 milesMI
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Electrical System
Filed Jan 9, 2016200,000 milesOR
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2002 THEN CONSTANTLY 4-5 TIMES A YEAR AND AGAIN TODAY. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.
Service Brakes
Filed Dec 13, 2015165,000 milesPA
ABOUT 165,000 MILES BRAKE PEDAL STARTED TO PULSATE AT LOW SPEED WHEN STOPPING.STARTED OUT ONLY WHEN I WOULD BE TURNING LEFT,NOW DOES IT GOING STAIGHT,ABOUT 170,000 MILES NOW.HAD NEW CALIPER ON DRIVER SIDE,NEW HUB ASSEMBLIE AND SENSOR ON PASSENGER SIDE,BRAKE SYSTEM FLUSHED,STILL HAVE PROBLEMS WITH BRAKE PEDAL PULSATING,DOES NOT MATTER WHAT KIND OF ROAD I'M ON.
Suspension › Front › Wheel Bearing
Filed Sep 24, 201590,000 milesME
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Service BrakesCrash1 injured
Filed Aug 16, 2015120,000 milesKY
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
Service Brakes
Filed Jul 31, 2015129,569 milesKY
WAS STARTING OUT OF DRIVEWAY ON SLIGHT SLOPE. APPLIED BRAKES AND ANTILOCK SYSTEM KICKED IN. UNDER 5MPH. ROLLED IN FRONT OF ONCOMING TRAFFIC. A TRUCK HAD TO VEER TO AVOID COLLISION WITH US. BECAME AWARE THERE IS A KNOWN PROBLEM BUT VEHICLE HADN'T BEEN RECALLED BECAUSE IT IS IN KENTUCKY. #05V379000 RECALL SHOULD BE EXTENDED TO KY BECAUSE OF SALT FOR SNOW AND GRAVEL ROADS.
Service Brakes
Filed Jun 3, 201599,610 milesTX
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO FORCE THE VEHICLE TO STOP. THE DEALER DIAGNOSED THAT THE BRAKE LINES WERE LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,610.
Service Brakes
Filed Apr 14, 201596,000 milesMN
WHEN YOU ARE TRAVELING REAL SLOW OR PARKING THE ANTILOCK BRAKES KICK IN MAKING I DIFFICULT TO STOP. I TALKED TO CHEVROLET CUSTOMER SERVICE AND THEY WILL DO NOTHING FOR ME. ALTHOUGH IT IS THE SAME DESIGN ISSUE THAT THEY HAVE RECALLED ON RECALL #05V37900, THE SAY MY TRUCK IS NOT COVERED. *TR
Service BrakesCrash
Filed Mar 15, 2015139,000 milesNH
I OWN A 2002 CHEVY SILVERADO, AND I HAVE HAD THE BRAKES FAIL ON ME MULTIPLE TIMES THE FIRST TIME I ENCOUNTERED THIS ISSUE WAS IN EARLY JANUARY WHEN I WAS DRIVING TO SCHOOL AND I APPROACHED A STOP SIGN AND WHEN I WENT TO SLOW DOWN I HAD NO BRAKES AND MY VEHICLE ROLLED INTO THE STREET LUCKILY I WASN'T GO VERY FAST AND THERE WERE NO CARS COMING SO I DIDN'T GET HIT. THE REPAIRS COST ME 175$, THAT WAS REPAIRING THE PROBLEM TO BARE MINIMUM (SINGLE BRAKE LINE REPLACEMENT). AFTER I FIXED THAT ISSUE I RAN INTO ANOTHER PROBLEM, THE ABS BRAKE SYSTEM WILL NOW SPONTANEOUSLY TURN ON WHEN I COME TO A STOP, IT RESULTED IN A THREE CAR CRASH, I WAS GOING TO BACK INTO A PARKING SPOT AND WHEN I PULLED MY TRUCK FORWARD I TRIED TO STOP AND THE ABS LOCKED UP MY TRUCKS BRAKES (NOT SLIPPERY OUT) AND FORCED ME TO HIT TWO OTHER VEHICLES, ONE WAS MAJORLY DAMAGED AND ANOTHER WITH MINOR YET STILL SEVERE DAMAGE, THIS ACCIDENT ENDED WITH ME PAYING MORE IN INSURANCE AND HAVING TO FIX THE DAMAGES ON MY OWN VEHICLE OUT OF POCKET. I WILL ALSO IN THE VERY NEAR FUTURE NEED TO REPLACE ALL MY BRAKE LINES BECAUSE THEY ARE ON THE VERGE OF FAILING AND I AM BEING PRICED NEAR 900$ FOR THE REPAIRS, I AM NOT SURE HOW MUCH THE ABS PROBLEM IS GOING TO BE BECAUSE THE TRUCK HAS BEEN PARKED EVER SINCE THE INCIDENT, THE BRAKES ARE COSTING ME A LOT OF MONEY AND HARDSHIP. *TR
Service Brakes
Filed Mar 2, 2015103,000 milesMI
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE SLOWING DOWN AT A STOP LIGHT AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. ONCE THE VEHICLE STOPPED, THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. HOWEVER, THE BRAKES WERE REPLACED AND THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 04/06/15*LJ UPDATED 9/27/2017*CN
Service Brakes
Filed Feb 6, 201563,000 milesTN
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ...UPDATED 03/31/15 *BF UPDATED 6/22/2015*JS
Service Brakes
Filed Jan 28, 2015149,221 milesTX
AS I WAS DRIVING I APPROACHED A TRAFFIC LIGHT AND APPLIED THE BRAKES. AS I APPLIED THEM, THE PEDAL NEVER OFFERED MUCH RESISTANCE AND EVENTUALLY WENT TO THE FLOOR. I SUSPECTED THAT A FLEXIBLE BRAKE LINE HAD RUPTURED SO I GOT OFF THE STREET AS QUICKLY AS I COULD. I EXAMINED THE INSIDE OF ALL OF THE WHEELS WHERE I THOUGHT THAT BRAKE FLUID MIGHT BE EVIDENT. THERE WAS NONE TO BE SEEN. I LIMPED HOME WITH THE VEHICLE AND EXAMINED IT MORE CLOSELY. THERE WAS A MAJOR LEAK UNDER THE FLOOR OF THE VEHICLE IN A RIGID BRAKE LINE LEADING TO THE ANTI-LOCK BRAKE CONTROLLER. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND THAT GM HAS REFUSED TO ISSUE A RECALL FOR RUSTED BRAKE LINES. IN MY OPINION THESE LINES SHOULD BE OF THE HIGHEST QUALITY MATERIAL TO BE FOUND. GM, HOWEVER, MUST NOT THINK THAT THE SAFETY OF THEIR CUSTOMERS WARRANTS ANY BETTER MATERIALS THAN THE RUST PRONE METAL THAT THE BRAKE LINES ARE MANUFACTURED FROM. *TR
Air BagsCrash3 injured
Filed Jan 27, 201590,000 milesCA
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY. *TR
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jan 2, 2015137,000 milesMI
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC DISCOVERED THAT THERE WAS A BRAKE LINE FLUID LEAK. THE VEHICLE WAS REPAIRED BUT THE REPAIR SPECIFICS WERE UNKNOWN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL OF THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Service Brakes
Filed Dec 31, 201471,012 milesMD
ON 26 SEPTEMBER 2011 SAID VEHICLE HAD TO HAVE ALL BRAKE LINES AND OTHER BRAKE PARTS REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 71,012 WELL MAINTAINED MILES AT A COST OF $1300.00 PLUS. ON 30 DECEMBER 2014 SAID VEHICLE HAD TO HAVE ALL FUEL LINES AND FUEL FILLER TUBE REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 90,790 WELL MAINTAINED MILES AT A COST OF $1800.OO PLUS. *JS
Suspension
Filed Dec 13, 2014105,731 milesIL
TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH. *TR
Service Brakes
Filed Nov 19, 2014144,000 milesCT
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE MECHANIC INFORMED THE CONTACT THAT THERE WAS BRAKE LINE FAILURE. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Service Brakes
Filed Nov 7, 2014115,000 milesIN
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ENGAGING THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINE HAD RUSTED AND NEEDED TO BE REPLACED. THE BRAKE LINE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
Service Brakes
Filed Oct 8, 2014100,000 milesMA
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE BRAKE LINES, BUT THE FAILURE PERSISTED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electrical System
Filed Sep 30, 201494,000 milesPA
WHEN TO USE THE HORN IN A TRAFFIC SITUATION AND NOTHING. NO POWER AT FUSE BOX FOR HORN STATED BY MY MECHANIC. *TR
Service BrakesCrash
Filed Sep 3, 2014166,000 milesIL
I OWN A 2002 CHEVY SILVERADO 2500 4X4 PICKUP. MY BRAKE LINES FAILED TODAY AND CAUSED ME TO RUN INTO A PARKED CAR AT WORK. MY FATHER HAS A 1999 CHEVY SILVERADO 1500 4X4 THAT HE BOUGHT BRAND NEW AND GARAGE KEPT AND STILL ALMOST HAD A BAD ACCIDENT DUE TO HIS BRAKE LINES FAILING 3 YEARS AGO. WHEN I GM GOING TO REALIZE THAT BRAKE LINES ARE NOT NORMAL WEAR AND TEAR. I OWN MULTIPLE VINTAGE CHEVY CARS THAT ARE BETWEEN 25 AND 37 YEARS OLD WITH THE ORIGINAL BRAKE LINES. WHY IS IT GM IS WAITING FOR PEOPLE TO BE KILLED DUE TO THESE PROBLEMS. I CHASSIS WASH MY TRUCK AS MUCH AS POSSIBLE AND ALSO HAVE FRIENDS AND FAMILY WITH SILVERADOS IS YEAR CLOSE TO MINE. ALL HAVE SAME ISSUES. ITS SAD THAT OLDER GM CARS HAVE SURVIVED BETTER THAN THESE NEWER BUILT MODELS. NOW TOMORROW I AM GOING TO HAVE TO SPEND ALOT OF MONEY ON A PART THAT SHOULD NOT FAIL. WHY IS IT THAT MY EXHAUST SYSTEM ON MY CAR HAS STAINLESS STEEL PARTS BUT YET THE ONE PART THAT SHOULD BE ABSOLUTELY MADE FROM STAINLESS STEEL IS NOT! SAD THAT MY EXHAUST WILL BE IN GREAT SHAPE AS MY BRAKE LINES FAIL! I HAVE OWNED GM CARS AND TRUCK MY WHOLE LIFE AND WILL NO LONGER BUY GM PRODUCTS. I HAVE MULTIPLE OTHER ISSUES THAT MANY, MANY OTHER SILVERADO OWNERS HAVE. HOW CAN THOUSANDS OF SILVERADOS AND OTHER MAKE OF GM CARS AND TRUCK HAVE SO MANY OF THE SAME PROBLEMS AND GM NOT RECALL THEM. MY EXHAUST MANIFOLDS HAVE 2 BROKEN BOLTS CAUSING AN EXHAUST LEAK DUE TO BROKEN BOLTS! I HAVE ENGINES FROM THE 1960'S WITH FACTORY MANIFOLDS STILL INSTALLED AND NO
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Aug 21, 201496,800 milesMO
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE BRAKES HESITATED TO RESPOND. THE CONTACT MENTIONED THAT THE BRAKING DISTANCE INCREASED. THE CONTACT DISCOVERED THAT THE BRAKE LINES WERE RUSTED AND CORRODED, CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,800.
Service Brakes
Filed Aug 21, 2014138,000 milesNJ
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A BRAKE FLUID LEAK AND THAT THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 18, 2014167,000 milesTX
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE REAR ROTORS WERE WORN OUT, WHICH CAUSED THE PARKING BRAKE TO MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Service Brakes
Filed Aug 8, 2014126,000 milesVA
WAS TRYING TO SLOW DOWN WHILE COMING OVER A HILL TO A KNOWN STOP LIGHT. APPLIED BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. NO BRAKES. NO WARNING LIGHT, NO OTHER INDICATOR. WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD WITHOUT HITTING ANYONE. PUDDLE OF BRAKE FLUID COULD BE FOUND UNDER THE TRUCK. HAD TO REPLACE ALL THE BRAKE LINES AS THEY HAD RUSTED OUT TOTALLY. LUCKY NO ONE WAS HURT, BUT IF I HAD BEEN CLOSER INTO THE CITY IT WOULDN'T HAVE BEEN PRETTY. *TR
Service Brakes
Filed Jul 24, 201450,000 milesMI
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKES FAILED AFTER RECENTLY BEING REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE SAME ISSUE HAPPENED PREVIOUSLY AND THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Service Brakes
Filed Jul 18, 2014VA
WE HAVE REPLACED THE DRIVER SIDE BRAKE LINES ON MY TRUCK AT LEAST 3 TIMES ALREADY IN THE LAST IN THE LAST YEAR AND A HALF. LUCKILY EVERY TIME BUT ONE IT WAS DISCOVERED BEFORE I PULLED OUT OF THE DRIVEWAY. *TR
Service Brakes
Filed Jul 13, 201476,467 milesKY
BRAKE LINE FAILURE DUE TO INFERIOR, UNSAFE MATERIALS, SUBJECT TO CORROSION, USED TO MANUFACTURE BRAKE LINES. BRAKE LINE SUDDENLY BURST, LUCKILY AT VERY SLOW SPEED, WHILE LEAVING A PARKING PLACE. GM DEALER "REPAIRED" BRAKE LINES IMMEDIATELY, INDICATING THAT THE BREACH WAS AT A SINGLE CORRODED SPOT IN THE LINE. APPROXIMATELY 1 YEAR LATER, BRAKE LINE, AGAIN,SUDDENLY BURST, AGAIN, LUCKILY AT VERY SLOW SPEED IN A FARM FIELD. SAME GM DEALER REPLACED ALL BRAKE LINES, INDICATING THAT ALL BRAKE LINES WERE COMPLETELY CORRODED. BRAKES AND STEERING ARE THE MOST IMPORTANT SAFETY SYSTEMS ON A VEHICLE; ONE CANNOT KILL/INJURE ONE'S SELF IF THE VEHICLE DOES NOT RUN, WILL NOT START OR LOOKS TERRIBLE. THESE ESSENTIAL SAFETY SYSTEMS SHOULD BE CONSTRUCTED OF NONCORROSIVE MATERIALS, FOR PENNIES IN EXTRA COST TO GM. GM HAS RESPONDED PUBLICLY THAT THIS IS A WEAR AND TEAR ISSUE AND THESE VEHICLE ARE SIMPLY "TOO OLD". THIS IS A LAME EXCUSE FOR SUCH AN IMPORTANT SAFETY SYSTEM! PLEASE ASK GM WHY THIS PROBLEM IS NOT PRESENT WITH ALL MAKES AND MODELS OF VEHICLES OF A SIMILAR AGE. *TR
Service Brakes
Filed Jul 9, 2014114,999 milesIN
WENT BACK UP TO A BOAT TRAILER PEDAL WENT ALL WAY TO THE FLOOR! HAD NO BRAKES PUMP PEDAL TO HAVE ANY BRAKES WENT TO REPAIR SHOW HAD USE EMERGENCY BRAKE AND PUMP BRAKE PEDAL HOLIDAY WEEK LUCKY SOMEBODY HAD PARTS ALSO GET USE IN! ALSO PULLED A 5TH WHEEL WEIGHT OF AROUND 8,900PDS BEFORE THAT LUCKY I WASN'T TOWING IT THREW BROWN COUNTY AND MONROE RES IN INDIANA ARE IT WOULD KILLED ME AND MY FAMILY COULD NOT KEEP IT SLOWED DOWN HAVE USE MY TRAILER BRAKE ON THE 5TH WHEEL IF THAT COULD EVEN STOP USE! *TR
Service Brakes
Filed Jul 8, 2014125,000 milesIN
WHILE PULLING OUT OF MY GARAGE, I STEPPED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I QUICKLY DISCOVERED THAT ONE OF MY BRAKE LINES HAD RUPTURED. AFTER INSPECTING MY BRAKE LINES, I FOUND EXTREMELY HIGH AMOUNTS OF RUST THROUGHOUT THE EXTERIOR OF THE LINES. THE BRAKE LINE THAT RUPTURED HAD RUSTED THROUGH AND CAUSED THE BRAKE FAILURE. I HAVE REPLACED THE TWO LINES THAT WERE RUSTED THE WORST AND HOPE TO REPLACE THEM ALL IN THE NEAR FUTURE. I DO NOT FEEL THAT BRAKE LINES SHOULD RUST ALL OF THE WAY THROUGH AT THIS LOW OF A MILEAGE. THIS IS AN ISSUE THAT GM NEEDS TO DEAL WITH ON ITS TRUCKS AND CARS AS IT COULD CAUSE A VERY SERIOUS CRASH AND POSSIBLY DEATH TO SOMEONE WHO IS NOT FAMILIAR WITH THE ISSUE OR HOW TO CHECK FOR IT. *JS
Electrical System
Filed Jul 8, 201480,000 milesIN
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2009 AND TWICE IN 2010. SINCE THEN IT HAS HAPPENED A FEW TIMES PER YEAR AT RANDOM TIMES. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT. *JS
Electrical System
Filed Jun 27, 201480,000 milesTX
ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT. *TR
Service Brakes
Filed Jun 17, 201487,145 milesMA
BRAKES FAILED WHEN I WAS DRIVING, COMING TO A STOP. AT ABOUT 5 MPH THE PEDAL WENT TO THE FLOOR AND I LOST ALL STOPPING CONTROL. I HAD THE TRUCK TOWED TO A GOODYEAR SHOP WHO TOLD ME THAT THE BRAKE LINES WERE CORRODED AND ONE FAILED CAUSING ALL PRESSURE TO GO OUT. UPON FURTHER INSPECTION, THE ENTIRE BRAKE SYSTEM WAS CORRODED AND THEY HAD TO REPLACE/REBUILD THE ENTIRE SYSTEM. TOTAL COST TO FIX THE BRAKES WAS $2464.47. *TR
Electrical System
Filed Jun 3, 201454,500 milesNY
INSTRUMENT CLUSTER WENT COMPLETELY DEAD. *TR
Service Brakes
Filed May 28, 201497,000 milesOH
I WAS APPROACHING A STOP LIGHT AT A SPEED OF ABOUT 25 MPH AND STEPPED ON MY BRAKES TO BEGIN SLOWING DOWN. THE PEDAL WENT COMPLETELY TO THE FLOOR AND I FELT NO BRAKING. LUCKILY, I DID NOT NEED TO STOP IMMEDIATELY, AND THERE WAS NO CAR IN FRONT OF ME. I BEGAN PUMPING THE BRAKES AND JUST HOLDING THE PEDAL DOWN TO THE FLOOR AND THERE WAS SLIGHTLY ENOUGH BRAKE ACTION TO ALLOW ME TO SLOW DOWN A BIT AND PULL OFF THE ROAD AND INTO THE PARKING LOT OF A SERVICE STATION. I GOT OUT OF THE TRUCK AND COULD SEE THE TRAIL OF BRAKE FLUID I HAD LEFT BEHIND ON THE PARKING LOT AND COULD SEE BRAKE FLUID DRIPPING FROM THE BRAKE LINE ON THE LEFT SIDE OF THE TRUCK APPROXIMATELY UNDERNEATH THE FRAME BELOW THE DRIVER SIDE DOOR. THE SERVICE STATION HAS TOLD ME THAT ALL OF THE BRAKE LINES ARE CORRODED AND NEED TO BE REPLACED. IF I HAD NEEDED TO STOP SUDDENLY I WOULD HAVE CRASHED FOR SURE AS I HAD NO WARNING WHATSOEVER THAT THIS WOULD HAPPEN. VERY SCARY. *TR
Service Brakes
Filed May 28, 2014105,206 milesMI
ORIGINAL INCIDENT TRUCK FELT LIKE IT WASN'T GOING TO STOP. NEXT INCIDENT WAS TRYING TO STOP AND WASN'T ABLE TO STOP IN TIME. HAD TO PULL OFF THE SIDE OF THE ROAD, REGAIN COMPOSURE, BRAKES WERE BASICALLY GONE. PEDAL TO THE FLOOR TO COME TO A SLOW STOP, REQUIRED MANY EXTRA FEET TO COME TO A STOP. TRUCK IS PARKED IN DRIVEWAY DUE TO EXPENSE TO REPLACE ALL 4 TOTALLY RUSTED OUT BRAKE LINES. *TR
Service Brakes
Filed May 26, 2014187,408 milesMD
18 YEAR OLD DAUGHTER CAME HOME COMPLAINING THAT BRAKES WENT TO FLOOR. FOUND HOLE IN RUSTED BRAKE LINE BY THE REAR CONNECTOR. *TR
Service Brakes
Filed May 23, 201490,000 milesNJ
BRAKE LINES COMPLETELY RUSTED OUT. PARKING TOTAL FAILURE . REAR CALIPER FROZE WILL NOT RELEASE. FRAME HAS RUST OUT HOLES. *TR
Engine
Filed Apr 24, 2014158,000 milesGA
CYLINDER HEADS MALFUNCTIONED CREATING A COOLANT LEAK. *TR
Service Brakes
Filed Apr 9, 2014136,000 milesKY
RETURNING FROM FISHING TRIP AND APPLIED BRAKES WHEN COMING UP TO A RED LIGHT, BRAKE PEDAL WENT ALMOST TO FLOOR. CONTINUE TO DRIVE IT HOME (35MILES) AND LITTLE TO NO BRAKES UPON TURNING IN OUR DRIVEWAY. UPON INSPECTION, THE BRAKE LINE APPEARS TO BE RUSTED AND IS LEAKING FLUID. *TR
Electrical System
Filed Apr 3, 2014KY
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEM. *SMD THE CONSUMER STATED HE EXPERIENCED A PROBLEM WITH THE IGNITION SWITCH, FROM THE TIME THE VEHICLE WAS NEW. THE SWITCH DID NOT MALFUNCTION ALL THE TIME, AND THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ON 2 SEPARATE OCCASIONS, THE VEHICLE WOULD SHUT OFF BRIEFLY AND THEN COME BACK ON. THERE WERE TIMES, WHEN HE TRIED TO START THE VEHICLE, IT WOULD TURN OVER, BUT IT WOULDN'T START.
Steering
Filed Apr 3, 201497,000 milesCO
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED AT ANY SPEED THE STEERING WHEEL MADE A LOUD POPPING, VIBRATION AND CLICKING NOISE WHILE DRIVING THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS GOING TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97000.
Service Brakes
Filed Apr 2, 2014150,000 milesCA
BRAKE LIGHTS TURNED ON AND BRAKES WENT OUT. *TR
Service Brakes
Filed Mar 9, 201497,000 milesNY
BRAKE LINE RUPTURE DUE TO EXTREME RUSTING, ALL LINES HAVE EXCESSIVE RUST. THIS SEEMS TO BE A VERY COMMON ISSUE AFTER DOING RESEARCH ONLINE. NOT ONLY THE BRAKE LINES HAVE EXCESSIVE RUST BUT THE GAS LINES, ROCKER PANELS AND COMPLETE UNDERSIDE SHOW THE SAME. MANY OTHERS ARE COMPLAINING ABOUT THE EXACT SAME ISSUES, I BELIEVE A RECALL SHOULD BE IN ORDER TO CORRECT THE PROBLEMS MENTIONED ABOVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service Brakes
Filed Mar 2, 201452,000 milesMD
BRAKE LIGHT WITH (!) (P) RED CAME ON DASHBOARD WITH IN 10 MIN NO BRAKES BRAKE LINE BROKE. *TR
Service Brakes
Filed Jan 31, 2014194,203 milesCT
BACKING OUT OF DRIVEWAY, APPLIED BRAKES, NOTHING HAPPENED. BUMPED INTO SMALL RETAINING WALL. A TRAIL OF FLUID LED TO AN INSPECTION OF THE BRAKE LINES, ONE OF WHICH RUPTURED. ALL OTHERS WERE COMPLETELY RUSTED AND CORRODED AND LOOKED READY TO BREAK AT ANY TIME. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL. I DO NOT UNDERSTAND HOW THIS TYPE OF CATASTROPHIC FAILURE. DOES NOT LEAD TO A RECALL. *TR
Service BrakesCrash
Filed Dec 27, 201397,500 milesMD
I WAS DRIVING MY TRUCK TO PICK UP OUR CHRISTMAS TREE AND MY BRAKE LINE BURST AND RAN INTO A DITCH. UPON INSPECTION I NOTICED ALL OF MY BRAKE LINES WERE RUSTED AND SINCE I'VE RESEARCHED IT ONLINE IT SEEMS THOUSANDS OF CHEVY TRUCK OWNERS ARE HAVING THE SAME PROBLEM AND THAT GM HASN'T ISSUED ANY RECALLS OR INTENDS TO STAND BY THEIR CUSTOMERS. *TR
Service Brakes
Filed Nov 30, 201351,000 milesNJ
METAL BRAKE LINES ARE RUSTED THROUGH. *TR
Service BrakesCrash
Filed Nov 4, 2013107,000 milesOH
RUSTED OUT BRAKE LINES CAUSED A LEAK LEADING TO ABS PROBLEMS AND INCREASED STOPPING DISTANCE. *TR
Complaints 1-50 of 710, newest first, reproduced as filed.
Going by the federal record, it is one of the Silverado years to avoid: owners filed 710 complaints, 3.9 times as many as a typical Silverado year. The most common complaint is about the brakes (44%).
What is the most common problem with the 2002 Chevrolet Silverado?
The brakes: 309 of the 710 complaints (44%) are about it. Owners most often say it loses its brakes or the pedal sinks (24%), leaks oil or fluid (8%) and vibrates or shakes (6%). The typical report comes at 50,957 miles.
How many recalls does the 2002 Chevrolet Silverado have?
15 safety recalls on file with NHTSA, the most recent filed May 11, 2009. The largest, 04V129000, covered 3,662,211 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2002 Chevrolet Silverado problems start?
Half of the complaints that record an odometer reading came in before 46,567 miles. For the brakes the midpoint is 50,957 miles.
Has NHTSA investigated the 2002 Chevrolet Silverado?
Yes, 12 times. The latest, EA11001 ("Brake line corrosion failure"), was opened Jan 5, 2011 and closed Apr 8, 2015.
Are there service bulletins for the 2002 Chevrolet Silverado?
The manufacturer filed 470 technical service bulletins and other notices for it with NHTSA, most of them about the engine (135), the transmission (113) and the fuel system (34). They include a service campaign, 05546, filed Aug 1, 2005. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.