Filed Dec 30, 201484,192 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk. If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy. GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Risk. THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy. GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Air Bags
Filed Aug 20, 2024CA
See attached document for complaint.
Engine
Filed Oct 10, 2023260,000 milesTN
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.
Unknown or Other
Filed Apr 20, 201664,000 milesNJ
THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY
Air Bags
Filed Apr 4, 2016NC
THE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.
Unknown or Other
Filed Mar 1, 201650,000 milesTX
I HAVE A 2011 SILVERADO 1500 AND ABOUT 6 MONTHS AGO MY DASH AROUND THE PASSENGER AIR BAG STARTED TO CRACK. I NOW HAVE 2 CRACKS AND THE AREA FEELS LOOSE WHICH WORRIES ME THAT IN CASE OF A ACCIDENT WITH AIRBAG DEPLOYMENT ON THE PASSANGER SIDE, THAT THIS COULD IMPAIR THE SAFETY AND DESIGN FOR ITS PURPOSE.
Unknown or Other
Filed Feb 13, 201650,000 milesOK
THE TRUCK HAD LESS THAN 50,000 MILES WHEN WE NOTICED A CRACK IN THE DASH RUNNING FROM THE UPPER LEFT CORNER OF THE AIR BAG COVER AND THE DEFROSTER VENT. I KNOW SEVERAL OTHER TRUCKS WITH THIS SAME ISSUE. IT APPEARS TO BE A DESIGN FLAW. I WENT TO THE LOCAL DEALER AND HE ESTIMATED IT WOULD TAKE NEARLY $1,000 TO FIX. I WONDER IF THIS CRACK WOULD BE NEGATIVELY INFLUENCED IF THE AIR BAG EVER INFLATES CAUSING MORE DAMAGE OR INJURY.
Structure › Body
Filed Feb 11, 201643,000 milesFL
I HAVE A 2011 CHEVROLET SILVERADO 1500 THAT HAS APPROXIMATELY 44,000 MILES ON IT AND IS GARAGE KEPT. I HAVE SEVERAL CRACKS AROUND MY PASSENGER SIDE AIRBAG WHICH COULD POSE A SAFETY ISSUE EVEN THOUGH GM SAID THE CRACKS WILL NOT.
Electronic Stability Control (esc)
Filed Feb 10, 201676,000 milesKY
WE HAVE HAD A RECURRING ISSUE WITH THE TRACTION CONTROL FEATURE ON THIS VEHICLE SINCE BUYING IT. RANDOMLY AND OUT OF NOWHERE IT WILL SHOW STABILITRAK OFF ON THE INSTRUMENT PANEL. THE ENGINE BECOMES SLUGGISH WHEN THIS HAPPENS. THIS, TO ME, IS A SAFETY HAZARD WHEN DRIVING. THERE IS ALSO AN ISSUE WITH THE IGNITION GETTING STUCK WHEN STARTING WHERE IT GRINDS THE STARTER. I HAVE TO TURN THE TRUCK OFF AND START IT AGAIN TO GET IT TO STOP. I HAVE HAD THE VEHICLE AT THE DEALER WHERE IT WAS PURCHASED AND THEY HAVE NO CLUE WHAT TO DO ABOUT THE STABILITRAK ISSUE. I HAVE READ MANY COMPLAINTS ON THIS AND THERE SHOULD BE A RECALL.
Air Bags
Filed Jan 23, 201652,000 milesMS
DASH IS CRACKING AROUND AIRBAG AND INSTRUMENT PANEL CAUSING SERIOUS CONCERN ABOUT PROJECTILES IF AIRBAG WERE TO DEPLOY.
Unknown or Other
Filed Jan 17, 2016TX
THE DASH BORD IN MY TRUCK HAS A CRACK NEXT TO THE AIR BAG WHICH AM SCARE IS GOING TO BE A SAFE ISSUE AND THIS I NOTICED WHEN THE TRUCK HAD ABOUT 45000 MILES
Air Bags
Filed Jan 5, 2016TX
DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES
Unknown or Other
Filed Jan 5, 201670,000 milesMS
STARTED HEARING NOISE FROM DASH ON HIGHWAY UPON FURTHER INSPECTION NOTICE CRACKS ON DASHBOARD ON PASSENGER SIDE AROUND AIR BAG
Unknown or Other
Filed Jan 5, 201641,000 milesTN
TAKATA RECALL THE DASH IN MY 2011 CHEVROLET PICKUP SUDDENLY CRACKED. IT IS CRACKED IN THE CORNER OF THE PASSENGER AIRBAG I ASK MY CHEVROLET DEALER AND THEY SAID IT WASN'T COVERED UNDER THE WARRANTY. I HAVE HEARD OF SEVERAL GM OWNERS THAT HAVE THW SAME PROBLEM . THE VENICLE WAS NOT IN MOTION. THIS VEHICLE HAS NOT BEEN EXPOSED TO EXTENDED PEROIDS OF SUNSHINE OR HOT WEATHER. THE VHICLE IS NORMALLY KEPT IN MY GARAGE WHEN NOT IN USE. PHOTOS COULD BE PRIVIDED BUT I DO NOT KNOW HOW TO DO IT.
Unknown or Other
Filed Jan 4, 201670,000 milesTN
CRACKED DASHBOARD
Engine
Filed Dec 16, 2015KS
MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING
Air Bags
Filed Dec 13, 2015NC
DASH CRACKED RIGHT ABOVE AIRBAG ONLY 40 THOUSAND MILES ON TRUCK. IT'S KNOWN TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES AND COULD CAUSE A SAFETY CONCERN BEING BY AIRBAG
Structure › Body
Filed Dec 3, 201555,000 milesFL
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, IT WAS NOTICED THAT THERE WAS A FRACTURE ON THE FRONT PASSENGER SIDE WINDOW ABOVE THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO, DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Visibility/Wiper
Filed Oct 30, 201520,000 milesOH
THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.
Structure › Body
Filed Oct 28, 201540,000 milesSC
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Unknown or Other
Filed Oct 27, 201572,000 milesDC
I WAS DRIVING ON NJTP MY DAUGHTER WAS FOLLOWING BEHIND ME AND CALLS ME (HANDSFREE) SAYING MY BRAKE LIGHTS ARE ON . SO I TAP MY BRAKES A FEW TIMES THEN PULL UP ON OEDAL AND LIGHTS GO OFF THEN MY CC STARTED WORKIMG AGAIN .AT SAME TIME MY STABILTRAC IDIOT LIGHT COMES ON TO GET IT SERVICED SO MAKE APPT AND THEY FIND NO PROBLEM WITH STABILTRAC AND TELL ME IM DRINEING WITH FOOT ON THE BRAKE.HOWEVER I DID SOME CHECKING AND IF I STEP ON MY BRAKES LET OFF AT TIMES MY BRAKE LIGHTS STAY ON. IVE AL SO NOTICED WHEN I AUTO START BRAKE LIGHTS STAY ON .ENGLEWOOD CHEVY SAYS ITS MY BAD DRIVING HABITS 2 FOOT DRIVER I SAY FAULTY VEHICLE IS THERE A STATE AGENCY TO VERIFY ITS THE VEHICLE. IVE TRIED EMAILING SERVICE DEPT BUT NO REPLY. JUST LAST WEEK IN NEW YORK POST WAS A STORY OF A LADY WHO FOR WHAT EVER REASON LOST HER LEGS DUE TO SOME KIND OF PROBLEM WITH THE STABILTRAC .I DO NOT WANT TO BE A STAT ON THIS .
Steering
Filed Sep 29, 2015150,800 milesND
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,800.
Service Brakes
Filed Sep 21, 201583,918 milesMD
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE THROTTLE WAS ALSO STICKING AND THE ENGINE INDICATOR WAS ILLUMINATING. THE VEHICLE STALLED AND WOULD NOT RESTART FOR TEN MINUTES. THIS WAS A RECURRING FAILURE. THE CONTACT HAD TO PUSH THE ONSTAR BUTTON, WHICH PROVIDED THE CODES OF THE FAILURE. THE FAILURE CODES STATED THAT THE PPS THROTTLE SYSTEM WAS FAILING. THE DEALER STATED THAT THEY COULD NOT LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,918. THE VIN WAS UNKNOWN.
Electrical SystemFire
Filed Sep 18, 201580,000 milesFL
TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE GAUGES FAILED, AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/03/15*LJ *CN
Service Brakes, Hydraulic
Filed Sep 14, 2015NJ
2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES ISSUE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE REAR BRAKE SHOES WOULD STICK TO THE DRUMS AFTER GETTING WET WHEN THE PARKING BRAKE WAS APPLIED. THE BRAKE SHOES WOULD RELEASE WITH A THUD WHEN THE VEHICLE WAS PUT INTO TO DRIVE OR REVERSE. THE VEHICLE WOULD NOT MOVE OR ROLL, UNTIL THE ACCELERATOR WAS DEPRESSED TO MOVE THE VEHICLE. WHEN THE VEHICLE WAS DRIVEN IN WET CONDITIONS, THE BRAKING FELT DIFFERENT WHEN COMPARED TO DRY CONDITION. *JB
Unknown or Other
Filed Sep 3, 201567,500 milesTN
THE DRIVER SIDE DOOR HANDLE COMPLETELY BROKE AND NOW MY DOOR WILL NOT OPEN. THIS IS A REAL PROBLEM WITH SEVERAL CHEVROLET MODELS MY WIFE ALSO HAS A 08 TAHOE AND ALL FOUR HANDLES HAVE BEEN REPLACED AND THE DRIVER SIDE HAS PULLED LOOSE AGAIN. FOR THE PRICE WE HAVE TO PAY FOR OUR VEHICLES WE SHOULD BE GETTING A BETTER PRODUCT.
Electrical System
Filed Sep 2, 201560,000 milesAR
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000.
EngineCrashFire
Filed Aug 25, 2015OR
FIRST OF THREE VEHICLE COLLISIONS THIS YEAR INVOLVING CHEVROLET SILVERADOS THAT HAVE CAUGHT FIRE AFTER INVOLVED IN FRONTAL IMPACTS. VEHICLE TRAVELING WESTBOUND ON SR 58 IN LANE COUNTY, OREGON. INVOLVED IN SECONDARY COLLISION WITH A TOYOTA PICKUP TRUCK THAT HAD BEEN STRUCK BY A LOOSE TRUCK TRACTOR WHEEL. THE IMPACT BY THE WHEEL CAUSED THE TOYOTA TO ENCROACH INTO THE PATH OF THE CHEVROLET. THE OCCUPANTS OF CHEVROLET WERE ABLE TO EXTRICATE THEMSELVES. THE VEHICLE SUBSEQUENTLY CAUGHT FIRE AND SUFFERED EXTENSIVE FIRE DAMAGE.
Fuel/Propulsion System
Filed Jul 16, 201538,000 milesPA
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD HESITATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/17/15*LJ UPDATED 11/28/2017*CN
Air Bags
Filed Jul 9, 201583,825 milesCA
WE HAS OUR TRUCK IN FOR REPAIRS 5 WEEKS PRIOR DUE TO THE AIRBAG LIGHT COMING ON. IT WAS REPAIRED BUT NOW THE LIGHT CAME BACK ON. WE BROUGHT IT BACK IN AND NOW ARE BEING TOLD THE WIRES ARE CORRODED PROPBABLY FROM MOISTURE (WE LIVE IN THE DESERT WHERE IT DOES NOT RAIN, NOR IS IT EXPOSED TO MOISTURE). THE AIRBAG HAS TO BE REPLACED AND IS COSTING US OVER $800.
Air Bags
Filed May 27, 2015TX
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE CHECK AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT DOOR AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Service Brakes
Filed Apr 19, 201534,500 milesMA
IN (ALWAYS AND ONLY) VERY COLD WEATHER WARNING MESSAGES APPEAR ON THE DASHBOARD WARNING OF TRACTION CONTROL/ABS FAILURE. ON A SNOW COVERED ROAD THE REAR AXEL SENT POWER TO THE WHEEL WITH THE LEAST TRACTION AND THE TRUCK STARTED SLIDING BACKWARDS. ABS BRAKES FAIL TO WORK AS ANTI-LOCK. THIS FAILURE OCCURS WHENEVER THE TEMPERATURE IS BELOW 25 DEGREES. THE FAILURE OCCURS AT ANY SPEED AND IS PRECEDED WITH DIFFICULTY SHIFTING OUT OF PARK. NOTE: I DID A GOOGLE SEARCH ON THIS ISSUE AND FOUND IT HAS BEEN OCCURRING FOR SEVERAL YEARS ACROSS GENERAL MOTORS BRAND VEHICLES. *TR
Air BagsCrash5 injured
Filed Apr 7, 2015120,000 milesTX
WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANYMORE, THE DRIVER TRIED TO MAKE A MOVE TO THE LEFT OR RIGHT , BUT HE COULD NOT , BECAUSE WE WERE STUCK, WHEN WE REALIZE THERE WERE NO MAJOR INJURY, WE STAYED UNTIL THE RED CROSS CAME TO CHECK OUR CONDITION,BUT THERE WERE CRYSTALS EVERYWHERE SO WE COULDN'T MOVE WITHOUT HURTING OURSELVES. WE BUY THE TRUCK WITH 2 MILES,WE ARE THE ONLY OWNERS. *TR
Structure › Body
Filed Mar 20, 201539,500 milesNC
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK ON THE PASSENGER SIDE NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WOULD NEED TO REPORT THE FAILURE TO THE MANUFACTURER BEFORE PERFORMING THE REPAIR. THE FAILURE MILEAGE WAS 39,500.
Seat Belts
Filed Feb 11, 201575,489 milesNY
WHEN DRIVING MY SEAT BELT COMES UN HOOKED ALSO WHEN CONNECTING WHEN STARTING AT IT HAS TO CLICK TWICE AND SOMETIMES IF YOU PULL ON IT IT WILL COME DISCONNECTED. VERY CONCERNED. *TR
Electronic Stability Control (esc)
Filed Jan 23, 201593,000 milesNC
I WAS DRIVING MY DAUGHTER TO SCHOOL AND THE VEHICLE SLOWED DOWN ON ITS OWN. AND WHEN I PUSHED THE GAS IT JUMPED AND SHIFTED HARD, HAD TO CRUISE ALL THE WAY HOME VEHICLE WOULDN'T START BACK UP. STABILITY AND TRACTION CONTROL LIGHTS CAME ON ENGINE REDUCED SPEED AND CUT OFF. *TR
Air Bags
Filed Jan 15, 201596,000 milesOH
MY AIRBAG SENSOR LIGHT COMES ON AND THEN GOES OFF. I HEARD THAT GM HAD A RECALL ON THIS. DOES THIS ALSO AFFECT THE SILVERADOS? *TR
Steering
Filed Jan 2, 201512,000 milesUT
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Power Train
Filed Dec 18, 201470,000 milesAR
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN ADDING OIL TO THE VEHICLE, IT WAS DISCOVERED THAT THE TRANSMISSION DIP STICK TUBE HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DIP STICK TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Air BagsCrash
Filed Dec 12, 201430,200 milesFL
I WAS DRIVING INTO THE PARKING GARAGE AT WORK TO A PARKING SPOT. AS I BRAKED AND SLOWED TURNING INTO THE PARKING SPOT THE TRUCK ACCELERATED AND CRASHED INTO A CONCRETE SUPPORT BEAM. AIRBAGS DEPLOYED AND THE TRUCK SUFFERED QUITE A BIT OF DAMAGES TO THE PASSENGER SIDE FRONT END. I AM UNSURE OF SPEED AT TIME OF ACCIDENT. *TR
Unknown or OtherCrash
Filed Oct 22, 201460,500 milesDC
BACKED INTO HAY RAKE
Structure
Filed Oct 17, 201460,400 milesTX
DASHBOARD CRACKED IN TWO PLACES AT THE AIRBAG ON PASSENGER SIDE. *TR
Fuel/Propulsion System
Filed Oct 8, 2014101,000 milesTX
ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR
Structure
Filed Sep 30, 201460,000 milesTN
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel/Propulsion System
Filed Sep 22, 2014140,100 milesMS
TANK WAS FILLED TO LESS THAN 1/2 TANK AND AFTER STOPPING AT LOCATION AND RESTARTING VEHICLE. FUEL LEVEL READ EMPTY. FUEL LEVELS AND COMPUTER SYSTEM NOT ACCURATE. MULTIPLE OCCURRENCES. I DID SPEAK WITH THE DEALERSHIP AND THEY "THINK" IT COULD BE THE FUEL PUMP. IT HAS BEEN DOING THIS SINCE THE INITIAL PURCHASE. NEW VEHICLE STATUS. *TR
Structure › Body
Filed Sep 22, 2014138,000 milesMS
ONCE THE VEHICLE IS IN PARK IT IS SITTING UP AND AFTER PUTTING THE VEHICLE IN REVERSE AND STARTING TO DRIVE THE VEHICLE LOWERS TO THE GROUND. THE VEHICLE PULLS WHEN DRIVING AND CAUSES AN ADDITIONAL PULL ON THE ENGINE AND FUEL SYSTEM. *TR
Structure › Body
Filed Jul 22, 201437,000 milesWI
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE SPARE TIRE ROLLED INTO INCOMING TRAFFIC AND OTHER DRIVERS WERE FORCED TO SWERVE TO AVOID AN ACCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE CABLE SNAPPED OFF INSIDE THE PULLEY SYSTEM. THE TIRE HIT THE RESCUE HITCH. THE BACK OF THE TRUCK JUMPED INTO THE AIR. UPDATED 11/6/2014 *JS
Service Brakes
Filed Jul 8, 201416,000 milesNC
SINCE ABOUT 16,000 MILES, MY REAR BREAKS HAVE BEEN SQUEAKING. THE CHEVY DEALER HAS CLEANED THE BREAKS TWICE NOW AND IT HAS RESOLED THE PROBLEM FOR A FEW MONTHS, BUT HAS ALWAYS RETURNED. EACH TIME THEY CLEANED THE REAR DRUM BREAKS, THEY STATED THERE WAS EXCESSIVE BREAK DUST. THERE CLEARLY IS AN ISSUE WITH THIS YEAR MODEL AND THE REAR DRUM BREAKS. *JS
Air BagsCrash1 injured
Filed Jul 5, 201470,000 milesDC
CAR PULLED OUT FROM GAS STATION INTO PATH OF MY VEHICLE STRIKING IT IN LEFT REAR QUARTER PANEL AND LEFT REAR WHEEL. MY TRUCK SPUN TO THE LEFT STRIKING A SEMI TRUCK TOTALED MY TRUCK HEAVY FRONT END DAMAGE. INJURY TO MY STEPSON WHO WAS THE DRIVER. AIR BAGS NEVER DEPLOYED NOR DID SEAT BELTS KEEP HIM IN PLACE ALLOWING HIM TO HIT HIS HEAD ON THE ROOF OF THE TRUCK CAB
Air BagsCrash2 injured
Filed Jul 1, 201454,000 milesIL
MY VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE CAUSING MY VEHICLE TO HIT A LIGHT POLE HEAD ON. NO AIR BAGS DEPLOYED. DRIVER AND PASSENGER SUFFERED INJURY. *TR
Service BrakesCrash
Filed Jul 1, 20149,000 milesIL
ACCELERATING FROM A STOPPED POSITION AT TRAFFIC LIGHT APPROX 1.5 VEHICLE LENGTHS BEHIND ANOTHER VEHICLE. VEHICLE IN FRONT OF MINE DID NOT MOVE. PRESSED BRAKE PEDAL WITH MAX PRESSURE. BRAKES DID NOT FULLY ENGAGE CAUSING CONTACT TO BE MADE WITH OTHER VEHICLE. *TR
Complaints 1-50 of 75, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 30, 2014. Source: NHTSA Office of Defects Investigation.