Page 4 of 15 · complaints 151–200 of 710

2002 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 3, 200776,000 milesPA

2002 CHEVROLET SILVERADO 2500 HD SPEED SENSOR PROBLEMS NOT ADDRESSED BY CHEVROLET SAW RECALL FOR THIS CAMPAIGN 305V379000 WHICH STATES SALT ZONE STATES INCLUDING PENNSYLVANIA HAVING PROBLEMS THAT A NOT BEING MET. *TR

Parking Brake
Filed Sep 12, 200769,500 milesTX

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE VEHICLE FAILED INSPECTION BECAUSE THE PARKING BRAKE DID NOT OPERATE. THE MECHANIC REPLACED THE REAR PARKING BRAKE SHOES. THE CURRENT AND FAILURE MILEAGES WERE 69,500. THE CONSUMER STATED VEHICLES WITH AUTOMATIC TRANSMSSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL. UPDATED 09/26/07. *JB

Vehicle Speed Control
Filed Jul 26, 2007128,000 milesLA

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL BECOMES STUCK. THE CONTACT HAS TO PUMP THE PEDAL TO RELEASE IT, WHICH CAUSES THE VEHICLE TO JERK FORWARD. THE CONTACT ALSO HEARD A LOUD GRINDING AND SCREECHING SOUND WHEN SHE STARTED THE VEHICLE AND PLACED IT IN REVERSE. THE VEHICLE FAILED TO MOVE. THE DEALER HAS NOT YET INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000. UPDATED 02/01/08. *LJ THE CONSUMER STATED THE VEHICLE HASN'T BEEN REPAIRED AS OF YET AND PROBLEM STILL PERSISTS. UPDATED 02/01/08 *TR

Power Train › Automatic Transmission
Filed May 24, 200749,939 milesCA

WHILE DRIVING MY 02 SILVERADO Z71 (49900 MILES) ON THE FREEWAY AT 65/75 MPH, I NOTICED THAT THE TRUCK WAS SLOWING DOWN AND MY FOOT WAS STILL ON THE GAS PEDAL. THE TACHOMETER JUMPED TO 6000-7000 RPM AND I WAS GOING AT 30-40 MPH. MY TRUCK GOT TOWED TO A CHEVY DEALER AND COST ME 3600.00 TO INSTALL A NEW/REMAN TRANSMISSION. THE DEALER COULD NOT SPECIFY WHY THE TRANSMISSION FAILED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 9, 2007142,000 milesMN

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING BETWEEN ONE TO TWO MPH, THE VEHICLE FAILED TO STOP UNLESS THE CONTACT PUMPS THE BRAKES THREE OR FOUR TIMES. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN # 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE DEALER REPLACED ONE SPEED SENSOR AND CLEANED THE OTHER. THE VEHICLE DID NOT HAVE ANY BRAKE FAILURE PRIOR TO THE RECALL REPAIR. THE CURRENT MILEAGE IS 144,000 AND FAILURE MILEAGE WAS 142,000.

Seat Belts › Rear/Other
Filed Apr 26, 200757,483 milesWI

UNABLE TO PULL REAR PASSENGER SIDE SEAT BELT FROM RETRACTOR AT ANY TIME MAKING IT IMPOSSIBLE TO BELT ONE PASSENGER. BELT WAS REPLACED BY DEALER. OLD BELT IS AVAILABLE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 23, 200739,550 milesPA

I HAVE A 2002 CHEVROLET SILVERADO $WD EXTENDED CAB SHORT BED TRUCK. THIS VEHICLE WAS PURCHASED NEW BY ME. CURRENTLY THE VEHICLE HAS 39,950 MILES ON IT. SINCE APPROX 12,000 MILES I NOTICED LONGER STOPPING DISTANCES. I TOOK IT TO SELLING THE DEALER & WAS TOLD EVERYTHING WAS NORMAL. THIS WEEKEND I INSTALLED NEW AC DELCO FRONT BRAKE PADS & INSTALLED NEW WAGNER ROTORS. UPON REMOVING THE ROTORS I COULDN'T HELP BUT NOTICE THAT THERE WAS A ISSUE WITH THE OLD ORIGINAL NEVER CUT ROTORS. THE ROTOR SURFACE WAS DETERIORATED HENCE CAUSING THE PROBLEM WITH LOSS OF STOPPING DISTANCE. NOTE: THE BRAKE PADS WERE THE ORIGINAL GM. I AM A STATE CERTIFIED INSPECTION MECHANIC. AFTER SURFING THE INTERNET & SEEING AL OF THE COMPLAINTS FROM OTHER SILVERADO OWNERS I COULDN'T HELP BUT TO FILE A COMPLAINT. IF THIS WAS ADDRESSED EARLIER MAYBE I WOULD OF FELT MORE COMFORTABLE DRIVING THIS VEHICLE MORE. AS YOU WILL SEE THE USUAL LOW MILES WE DROVE OTHER VEHICLES INSTEAD. *JB

Electrical System
Filed Apr 10, 2007TX

DAY TIME RUNNING LIGHTS ARE A CONSTANT PROBLEM FOR US, AND IF YOU CHECK OUT OTHER VEHICLES APPROCHING YOU AND A LIGHT IS OUT NINE TIMES OUT OF TEN IT'S A GM PRODUCT. IF GM USES THEM TO SELL THEIR PRODUCT THEY SHOULD WORK, JUST ASK A SERVICE DESK AT ANY DEALERSHIP AND YOU WILL GET THE SAME ANSWERE. ALL YEARS NOT JUST ONE. *AK

Parking Brake
Filed Mar 31, 200725,000 milesCA

2002 CHEVY SILVERADO . I BOUGHT THIS VEHICLE BRAND NEW, I AM THE ONLY DRIVER. FOR AS LONG AS I CAN REMEMBER THE PARKING BRAKE NEVER WORKED. I TOOK IN THE DEALER AFTER ABOUT A YEAR AND DIDN'T HAVE IT INSPECTED. THEY WANTED TO ADJUST OR PERHAPS REPLACE THE BRAKE SHOES. I NEVER HEARD OF A PARKING BRAKE NEEDING ADJUSTMENT AFTER A YEAR, AND HOW COULD IT POSSIBLY BE WORE OUT? I NEVER USED THE THING. I FIGURED , IT WOULDN'T BE LONG BEFORE THEY HAD A RECALL ON IT. NOW IT IS ABOUT 4 YEARS LATER, I CALL G.M. TO FIND OUT IF THERE IS A RECALL OR IF THEY WOULD HELP OUT WITH THE COSTS. I ALSO HAVE THE 100,000 MILE 5 YEAR G.M. WARRANTY. OF COURSE THEY ADMITTED NOTHING AND DIDN'T HELP AT ALL. I TOOK IT TO THE DEALER AND HAD IT DIAGNOSED LIKE THEY ASKED ME TO. THE DEALER WANTED $855 TO REPLACE THE SHOES AND DRUMS WHICH SOMEHOW DESTROYED THEMSELVES OVER THE LAST 4 YEARS THAT I HAD A NON OPERATIONAL PARKING BRAKE. HOW IS THAT POSSIBLE? I KNOW A LITTLE ABOUT CARS. THAT DOESN'T HAPPEN UNLESS THERE IS SOMETHING DEFECTIVE. IT WASN'T A FUN DAY DEALING WITH PEOPLE WHO WON'T LISTEN TO REASON, OR SHALL I SAY WON'T ADMIT TO IT. *JB

Unknown or Other
Filed Mar 6, 200797,000 milesIL

I OWN A 2002 CHEVY TRUCK THAT HAD THE TAILGATE CABLES RECALLED. THE SAME CABLE MATERIAL WAS USED TO HOLD UP THE SPARE TIRE BUT WAS NOT RECALLED. AFTER ONLY 4 YEARS OF SERVICE THIS CABLE FAILED RELEASING THE SPARE TIRE INTO TRAFFIC AFTER DOING DAMAGE TO THE BACK OF MY TRUCK BREAKING WIRES AND PLASTIC PARTS. THANK GOODNESS NO ONE WAS HURT. I HAD TO RETRIEVE THE SPARE TIRE FROM THE DITCH. I HAVE NOT REPAIRED THE DAMAGE AS OF YET BECAUSE I FEEL IT SHOULD BE FIXED BY GM. THIS SEEMS TO ME TO BE A MORE SERIOUS PROBLEM THAN THE TAILGATE CABLES. *JB

Structure › Body › Tailgate › Hinge and Attachments
Filed Jan 30, 2007120,456 milesMA

A CHEVY SILVERADO TAILGATE RELEASES AT THE LATCH AND DROPS WITHOUT PROVOCATION. THE CONSEQUENCES ARE A SUDDEN LOUD NOISE AND THE DROPPED TAILGATE OPENS RELEASING CARGO ONTO ROADWAY. THIS FAILURE IS NOT PRECIPITATED BY ANY UNUSUAL ROAD SURFACE OR BUMP.*JB

Power Train › Automatic Transmission
Filed Jan 17, 2007114,000 milesNY

ORIGINAL TRANSMISSION WENT 19 MONTHS AFTER PURCHASE AT 34K MILES REPLACED 6/03 2ND TRANSMISSION WENT AT 57K TRUCK MILES/23K REBUILT TRANSMISSION MILES 6/04. 3RD TRANSMISSION WENT AT 114K TRUCK MILES/57K REBUILT TRANSMISSION MILES 1/4/07. THE WARRANTY ON THE THIRD TRANSMISSION EXPIRED NOV 24, 2006 JUST 41 DAYS AFTER THE WARRANTY EXPIRED. *JB

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jan 11, 2007124,000 milesMT

HIGH BEAM HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT AND I AM UNABLE TO USE DUE TO WIRES MELTING OFF ON DIMMER SWITCH ON STEERING COLUMN. *JB

Service Brakes, Air › Antilock › Abs Warning Light
Filed Jan 11, 200741,500 milesWV

TL* - THE CONTACT HAS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHEN HE STOPS AT A STOP LIGHT THE ABS SYSTEM ENGAGES. THE CONTACT ALSO STATED THAT THE VEHICLE PRESENTLY HAS AN ODOMETER READING OF 41,000 MILES. THE PARKING BRAKE FAILED AT 40,000 MILES. THE CONTACT STATED THAT THERE IS A SAFETY RECALL ON THESE TWO FEATURES FOR THE 2002 CHEVROLET SILVERADO 2500 HD. HOWEVER, HIS VIN WAS NOT INCLUDED UNDER THE SAFETY RECALL.

Power Train › Automatic Transmission
Filed Jan 8, 2007NY

PURCHASED 2002 CHEVY SILVERADO TRUCK NOV.21, 2001 1ST TRANSMISSION REPLACED 6/03 WITH 34000 TRUCK MILES 2ND TRANSMISSION REPLACED 6/04 WITH 57000 TRUCK MILES; 23000 MILES ON NEW TRANSMISSION 3RD TRANSMISSION BLEW 1/07 WITH 114000 TRUCK MILES; 56400 MILES ON THIS TRANSMISSION. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 16, 200638,000 milesMI

DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH ON NORMAL ROAD CONDITIONS, A VIBRATION WAS FELT AND EXTENDED STOPPING DISTANCE OCCURRED WHEN THE HYDRAULIC BRAKES WERE APPLIED. THE BRAKE LIGHTS DID NOT ILLUMINATE PRIOR TO THE INCIDENT, AND THE FAILURE OCCURRED UNDER NORMAL BRAKING. THE BRAKE DESIGN WAS WHEEL ANTILOCK. THE NATURE OF THE PROBLEM WAS WORSENING. THE VEHICLE WAS EXAMINED BY A LOCAL DEALER WHO DETERMINED THAT THE PROBLEM WAS UNWANTED ACTIVITY WITH THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN ANY RECALL DUE TO THE VIN. NO REPAIRS HAD BEEN MADE. A NHTSA RECALL # 05V379000 PERTAINING TO THE SERVICE BRAKES, HYDRAULIC: ANTILOCK RELATED TO THIS MATTER.

Steering
Filed Nov 15, 2006DC

CONSUMER COMPLAINT CONCERNING THE 2002 SILVERADO STEERING ROD PROBLEMS. *TS *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 3, 200666,500 milesMD

2002 CHEVY SILVERADO PICK UP TRUCK WITH ABS ACTIVATION AT LOW SPEED. CAUSES INCREASED VEHICLE STOPPING DISTANCE THAT ALMOST RESULTED IN SEVERAL CRASHES. ACTIVE RECALL UNDER # 05V379000. WORK WAS PERFORMED AT PASADENA GOODYEAR DUE TO A WEEK DELAY INSERVICE APPOINTMENT AT JBA CHEVROLET IN GLEN BURNIE MARYLAND. COMPLAINT AND REQUEST FOR REIMBURSEMENT OF EXPENSES WAS FILES WITH GM UNDER THIER CASE NUMBER OF 1-441050950. DAVE MILLER, 1-866-790-5600, ADVISES THAT EVEN THOUGH OUR VIN NUMBER FALLS UNDER THOSE CAPTURED FOR RECALL AND IS WITHIN THE RECALL STATES AND THE PROBLEM IS CHARACTERISTIC OF HTE RECALL THEY ARE DENYING REIMBURSEMENT BECAUSE I NEVER RECEIVED A RECALL NOTICE. I ADVISED THEM THAT I JUST BOUGHT THE TRUCK TWO WEEKS PRIOR AND WOULD NOT HAVE RECEIVED A NOTICE. I ALSO REQUESTED THAT THEY SEND ME A FORMAL WRITTEN DENIAL OF CLAIM AND THEY WILL NOT AS THEY DO NOT HAVE AUTHORITY TO DO SO. I PAID $1300 TO HAVE THIS SAFETY DEFECT REPAIRED AND THEY WILL NOT REIMBURSE ME FOR MY EXPENSES. ALL TSB'S WERE FOLLOWED AND FAILED TO CORRECT THE POBLEM. THE ONLY RESOLVE WAS THE REPLACEMENT OF BOTH FRONT WHEEL HUBS. REMOVED , DEFECTIVE PARTS ARE AVAILABLE FOR INSPECTION

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 2, 200665,000 milesWV

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE BRAKES SQUEAKED AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIMMIED. THE DEALERSHIP DETERMINED THE ROTORS WERE RUSTED FROM THE INSIDE OUT, AND NEEDED TO BE REPLACED.

Steering › Column
Filed Oct 13, 200625,000 milesVA

CLUNKING NOISE COMING FROM THE STEERING COLUMN, CAN BE FELT AT ANY SPEED ESPECIALLY IN GRADUAL TURNS TO LEFT OR RIGHT. HAD PROBLEM FIXED TWICE AT DEALER EXPENSE AS A KNOWN PROBLEM. NOW HAPPENING AGAIN, AFTER HAVING RECEIVED A "REDESIGNED" STEERING SHAFT. WHAT IS THE PROBLEM? SHOULD THE STEERING SHAFT FAIL EVERY 20K MILES? WHAT IF IT COMES LOOSE, ON THE INTERSTATE, AT 70 MPH? SOMEONE SHOULD ACT TO GET THIS RESOLVED PREMONITORY! *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 12, 2006NY

CONSUMER COMPLAINTABOUT RECALL 05V37900.. THE CONSUMER WAS TOLD THAT HIS 2002 SILVERADO WAS NOT ONE OF THE MODELS THAT THEY WERE LOOKING INTO. *TS THE CONSUMER EXPERIENCED UNWANTED ABS ACTIVATION AT LOW SPEEDS. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE WHEEL SPEED SENSOR RECALL DUE TO VIN. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 22, 200617,031 milesCT

BRAKES FAILED DURING EMERGENCY STOP, NEARLY CAUSING SERIOUS ACCIDENT. CHEVROLET DEALER CITED RUSTED BRAKE ROTORS. CHEVROLET REFUSED TO PAY FOR REPAIR, CLAIMING (ACCORDING TO DEALER) LOW MILEAGE (17,031) INDICATED TRUCK "SAT" TOO MUCH, PROMOTING RUST. REAR ROTORS REPLACED IN JUNE, 2005. FRONT ROTORS WERE REPAIRED BUT HAVE NOW BEEN IDENTIFIED AS RUSTED AND IN NEED OF REPLACEMENT (AUGUST, 2006). TWO DEALERS HAVE ACKNOWLEDGED THAT PARTS (COMPOSITE ROTORS) ARE OF INFERIOR QUALITY AND HAVE EXPRESSED THEIR FRUSTRATION THAT GM HAS NOT RECALLED. CHEVROLET REFUSES TO ACKNOWLEDGE THE PROBLEM OR TO ASSIST IN REPAIR COST, CALLING THE SITUATION A "MAINTENANCE ISSUE" CAUSED BY THE ENVIRONMENT (CASE # 1-427-765-013). CHEVROLET CLAIMS THIS IS THE DEALER'S DIAGNOSIS, ALTHOUGH THE DEALER CLEARLY STATED TO ME THAT THE PARTS ARE INFERIOR. I REQUESTED A COPY OF MY FILE AND WAS REFUSED (CHEVROLET CALLS IT "PROPRIETARY" INFORMATION). *NM

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 13, 200655,500 milesNH

2002 CHEVY SILVERADO WAS BEING DRIVEN AND A STEEL BRAKE LINE POPPED WHILE BRAKING FOR A DOWNHILL GRADE, CAUSING LOSS OF BRAKING. IF WE HAD BEEN TOWING OUR HORSE TRAILER AN ACCIDENT WOULD CERTAINLY HAVE OCCURRED. THE BRAKE LINE IS SEVERELY ROTTED AND RUST FLAKES OFF EASILY. THE LINE IS HELD TO THE FRAME, UNDER THE CAB AND NOT IN A LOCATION WHERE DAMAGE OR WEAR SHOULD OCCUR. THE VEHICLE IS TOO NEW AND HAS LOW MILES (55K) AND THIS FAILURE SHOULD NOT HAVE HAPPENED. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 3, 2006100,000 milesMI

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10MPH, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 7, 200685,000 milesMD

DT*: THE CONTACT STATED A MANUFACTURER RECALL LETTER # 85068 WAS RECEIVED FOR CORROSION OF THE VEHICLE SPEED SENSORS. THE CORROSION MADE THEM INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE SENSORS COULD NOT BE REMOVED WITHOUT DAMAGING THE ROTORS. THE REPAIR WAS OFFERED AT COST,*AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 12, 2006MI

2002 SILVERADO K1500 BRAKE PEDAL FAILED TO STOP THE VEHICLE. *TS ***NAR*** THE CONSUMER WAS TOLD ALL OF THE BRAKE LINES BETWEEN THE MASTER CYLINDER AND ELECTRO HYDRAULIC CONTROL UNIT WERE RUSTED AND SOME WERE LEAKING FLUID. *JB

Electrical System › 12v/24v/48v Battery
Filed Jun 7, 2006WA

2002 SILVERADO BATTERY FAILED. *TS THE POSITIVE TERMINAL BECAME DISCONNECTED FROM THE BATTERY MAKING IT UNSTABLE. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 6, 200663,463 milesVA

ENGINE WILL CUT-OFF WHILE DRIVING WITHOUT WARNING AT BOTH HIGH AND LOW SPEEDS. IMMEDIATE ENGINE RESTART MAY OR MAY NOT BE POSSIBLE. PROBLEM HAS OCCURRED FOR APPROXIMATELY ONE YEAR W/O PERMANENT FAILURE AND W/O USEFUL DIAGNOSTIC CODES. FREQUENCY OF FAILURE HAS INCREASED TO 2-3 TIMES PER WEEK. SEVERAL ACCIDENTS HAVE BEEN NARROWLY AVOIDED WHILE IN HEAVY, HIGH-SPEED TRAFFIC. NO DISCERNIBLE FAILURE PATTERN HAS BEEN IDENTIFIED, TO DATE. ENGINE CUT-OFF CAN OCCUR AT ANY TIME. THIS VEHICLE IS A SILVERADO 2500HD TRUCK W/8100 VORTEC ENGINE AND ALLISON AUTOMATIC TRANSMISSION. *JB

Service Brakes, Hydraulic
Filed May 23, 200619,106 milesNY

DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE HAS AN EXTENDED STOPPING DISTANCE. DURING PANIC BRAKING, THE PEDAL GOES TO THE FLOOR AND FAILS TO STOP THE VEHICLE. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THIS WAS THE DESIGN OF THE VEHICLE. *AK UPDATED 7/31/2006 - THE VEHICLE ABS HAS BEEN REPAIRED TWICE, ONCE UNDER RECALL. THE PEDAL BECOMES SPONGY AT TIME AND CAN BE PRESSED WITH LITTLE EFFORT. THE BRAKES WERE TURNED AT 2900 MILES THEN HAD TO BE REPLACED AT 300 MILES. NOW AT 19000 MILES THE REAR BRAKE ROTORS NEED TO BE REPLACED. *NM

Power Train › Automatic Transmission
Filed May 13, 200652,649 milesOH

I REQUEST THAT YOUR AGENCY INVESTIGATE AN IRRESPONSIBLE AND INTENTIONAL ACTION ON THE PART OF THE GENERAL MOTORS CORPORATION (GM) TO PURPOSELY INSTALL AN INFERIOR/DEFECTIVE SUN SHELL SPLINE IN THE TRANSMISSION OF COUNTLESS TRUCKS AND SUVS. WHEN SUBSTANTIATED, I REQUEST THAT YOUR AGENCY TAKE ACTION TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS ACTION, CONDUCT A RECALL CAMPAIGN, AND REIMBURSE CONSUMERS THAT HAVE ALREADY HAD TO PAY FOR THESE EXPENSIVE REPAIRS OUT OF THEIR POCKETS. I OWN A 2002, 1500 SILVERADO, Z-71 TRUCK VIN [XXX]5 WITH 52,600 MILES. ON MAY 3, 2006 THE TRANSMISSION FAILED WITH REVERSE, 2ND AND 4TH GEARS NOT FUNCTIONING. UPON INTERNAL INSPECTION AT THE LOCAL AAMOCO TRANSMISSION REPAIR SHOP IT WAS DETERMINED THAT THE FAILURE WAS CAUSED BY AN INFERIOR/DEFECTIVE SUN SHELL SPLINE. THE TRANSMISSION EXPERT AT THE SHOP STATED THAT THIS WAS A COMMON PROBLEM IN GM TRUCKS AND THAT IT WAS KNOWN BY GM AND AS A RESULT A NEW STRONGER SUN SHELL SPLINE HAD BEEN INSTALLED, AFTER SUPPLIES OF THE INFERIOR/DEFECTIVE PARTS WERE EXHAUSTED. I DID FURTHER RESEARCH ON THE WEB AND WAS ABLE TO CONFIRM THE TRANSMISSION SHOPS STATEMENTS WITH MANY COMPLAINTS FOUND BY GM TRUCK OWNERS FOR THE SAME PREMATURE AND EXPENSIVE TRANSMISSION FAILURES. IT IS VERY OBVIOUS FROM THE EXPERIENCES OF OTHER GM TRUCK OWNERS THAT GM DOES NOT INTEND TO STAND BEHIND THEIR PRODUCTS THAT ARE OUT OF WARRANTY DUE AN INFERIOR/DEFECTIVE PART THAT APPEARS TO HAVE BEEN KNOWINGLY INSTALLED. THE COST FOR REBUILDING MY TRANSMI

Power Train › Automatic Transmission
Filed May 10, 200661,000 milesAL

DT*: THE CONTACT STATED WHILE ATTEMPTING TO BACK INTO A PARKING SPACE THERE WAS A WHINING NOISE PRESENT FROM THE TRANSMISSION OF THE VEHICLE. THE VEHICLE WAS PUT INTO DRIVE AND DRIVEN 50 YARDS AND THEN PLACED INTO PARK. WHILE IN PARK THE WHINING NOISE PERSISTED AND THE SPEEDOMETER WENT FROM 0 TO 20. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION WHO DETERMINED THE TRANSMISSION NEEDS REPLACED. UPDATED 5/23/2006 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 2, 2006150,000 milesOH

ANTI-SKID BRAKE SYSTEM ACTIVATES AT LOW SPEED, EXTENDS STOPPING DISTANCE AND CAUSES VEHICLE TO LURCH TO THE SIDE OCCASIONALLY. A GM RECALL BULLETIN EXISTS FOR THIS PROBLEM BUT GM SAYS IT DOES DOT APPLY TO MY VEHICLE, EVEN THOUGH MY VIN IS INCLUDED IN THE BULLETIN. *JB

Tires › Tread/Belt
Filed May 1, 200638,000 milesFL

I PURCHASED NEW, A 2002 CHEVROLET 2500 HD CREW CAB 4X4 FROM ED MORSE SAWGRASS CHEVROLET. IN 2004, AFTER NOTICING SIGNS OF CRACKING ON THE SIDEWALLS AND AREA WHERE THE SIDEWALL MEETS THE TREADS ON ALL FOUR TIRES, I BROUGHT THE TRUCK TO MAROONE CHEVROLET SERVICE CENTER FOR INSPECTION. I EXPLAINED THAT I WAS CONCERNED THAT THE TIRES, HAVING APPROXIMATELY 24,000 MILES ON THEM, SHOULD NOT BE CRACKING THAT IT MIGHT BE DANGEROUS. THE SUPERVISOR INSPECTED THEM AND TOLD ME THAT IT WAS NORMAL AND I HAD NOTHING TO WORRY ABOUT. I ASKED FOR SOMETHING IN WRITING AND HE REFUSED TO GIVE ME ANYTHING. AS A RESULT, IN DECEMBER 2005, WHILE RETURNING FROM VACATION WITH MY FAMILY, WITHOUT WARNING THERE WAS A SUDDEN LOUD NOISE FOLLOWED BY A SEVERE VIBRATION AND DIFFICULTY IN HANDLING. I IMMEDIATELY PULLED OFF THE ROAD. UPON INSPECTION I FOUND THAT THE ENTIRE TREAD WAS MISSING FROM THE RIGHT REAR TIRE (FIRESTONE STEELTEX A/T). LUCKILY AT THAT TIME THE TIRE STILL HELD PRESSURE. HAD I NOT IMMEDIATELY PULLED OVER, THE TIRE COULD HAVE BLOWN OUT AND THE RESULTS COULD HAVE BEEN DEVASTATING. UPON FURTHER INSPECTION WHEN I ARRIVED HOME, WHEN THE TREAD SEPARATED FROM THE TIRE IT DAMAGED THE SUPPORT BARS IN THE WHEEL WELL AND FOLDED UP THE FENDER BEHIND THE TIRE. AS THE OTHER THREE TIRES LOOK THE SAME, I AM CONCERNED FOR MY FAMILY'S SAFETY AND AM NOT DRIVING THE VEHICLE UNTIL I HAVE REPLACED ALL TIRES. I HAVE WRITTEN TO THE DEALERSHIP AND CONSUMER AFFAIRS AND HAVE NOT GOTTEN A RESPONSE FROM EITHER. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 24, 200647,000 milesNY

DT*: THE CONTACT STATED THE ABS ACTIVATES AT LOW SPEEDS. WHILE DRIVING 5 TO 10 MPH, WHEN THE BRAKES ARE APPLIED THE VEHICLE HAS AN INCREASE STOPPING DISTANCE. THE BRAKES ALSO GRAB AND PULL THE VEHICLE TO THE RIGHT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE SERVICE BRAKES: ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 5/10/2006 - THE DEALER FOUND SALT CORROSION ON THE FRONT ABS BRAKES. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 20, 200681,000 milesWI

DT*: THE CONTACT STATED AT SLOW SPEEDS OF 8 MPH THE ABS ENGAGED, CAUSING EXTENDED STOPPING DISTANCE. THERE IS NHTSA RECALL # 05V379000 REGARDING THE SERVICE BRAKES, HYDRAULIC: ANTILOCK. THIS VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT WAS NOT INCLUDED IN THE RECALL BECAUSE THE STATE OF WISCONSIN WAS NOT LISTED ON AFFECTED STATES. UPDATED 05/30/06. *AK

Service Brakes, Hydraulic
Filed Apr 7, 200644,458 milesIL

DT*: THE CONTACT STATED THE VEHICLE WAS INSPECTED AND THE MECHANIC DETERMINED THE REAR BRAKE ROTORS AND REAR PADS WERE RUSTED AND GROOVED. THE FRONT BRAKES AND PADS WERE ALSO RUSTED AND GROOVED, BUT NOT AS MUCH AS THE REAR. THE REAR BRAKES AND ROTORS WERE REPLACED ON 11-16-05. UPDATED 05/02/06. *JB

Power Train › Automatic Transmission
Filed Apr 6, 200623,000 milesWV

2002 CHEVY SILVERADO 1500 - AT 23,000 MILES THE TRANSMISSION FAILED AND WAS REBUILT/REPLACED AT A GM DEALERSHIP IN PENNSYLVANIA - AT 53,000 MILE TRANSMISSION FAILED AND WAS REPLACED AT A TRANSMISSION SHOP DUE TO BEING OUT OF WARRENTY (THAT'S A SUPRISE) THE TRANY SHOP FOUND THAT THE GM DEALERSHIP HAD NOT EVEN REPLACED ALL OF THE BOLTS IN THE TRANSMISSION. THE COST WAS $1500.00 PLUS A RENTAL CAR DURING THE REPAIR PROCESS. I CAN SEE THAT THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE TRANSMISSION. MY CONCERN IS THAT IF MY WIFE IS DRIVING AND THE TRANSMISSION FAILS AGAIN. GM SHOULD HAVE MORE THAN ENOUGH INFORMATION TO DO A RECALL ON THE TRANSMISSION.

Power Train › Automatic Transmission
Filed Apr 4, 200660,000 milesNE

DT*: THE CONTACT STATED WHILE DRIVING THE NEUTRAL START BACKUP SWITCH GETS WET AND CAUSES THE TRANSMISSION TO LOCK UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED OF THE PROBLEM.

Fuel System, Gasoline
Filed Mar 24, 2006125,000 milesMD

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE ENGINE RAN ROUGH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION AND THE MECHANIC DETERMINED THE FUEL INJECTORS WERE BLOCKED. THE INJECTORS WERE CHANGED; HOWEVER, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE INJECTORS WERE CLEANED. AGAIN, THE PROBLEM WAS APPARENT AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. DURING THE LAST INSPECTION, THE MECHANIC DETERMINED THE FUEL LINES WERE CORRODED DUE TO ROAD SALT CORROSION. THE FUEL LINES WERE REPLACED AND THE PROBLEM WAS CORRECTED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 22, 200654,000 milesNY

DT*: THE CONTACT STATED WHILE STOPPING AT SPEEDS BETWEEN 3-4 MPH THE DRIVER SIDE FRONT BRAKE ABS ACTIVATES. THIS CAUSES THE VEHICLE TO SWERVE TO THE RIGHT AND A LONGER STOPPING DISTANCE. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Suspension
Filed Mar 21, 200668,000 milesNC

DT*: THE CONTACT STATED THERE IS A POPPING NOISE IN THE STEERING AND THE STEERING IS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN CONTACTED. THERE WAS A POPPING NOISE WHEN VEHICLE WAS MOVING. ALSO FELT EXCESSIVE PLAY IN STEERING WHEEL. DEALER DETERMINED THERE WAS NO PROBLEM. *AK

Service Brakes, HydraulicCrash
Filed Mar 17, 200642,675 milesNY

2002 SILVERADO BRAKES FAILED CAUSING CONSUMER TO HIT A VEHICLE IN DRIVEWAY. *TS *NM***NAR***

Visibility › Windshield Wiper/Washer › Linkages
Filed Mar 11, 200698,785 milesMO

WHENEVER WINDSHIELD WIPERS ON CONTINUOUSLY FOR MORE THAN A FEW MINUTES THE LINKAGE "FALLS APART OR POPS OFF" LEAVING ONLY THE DRIVERS SIDE WIPER WORKING. *JB

Visibility › Power Window Devices and Controls
Filed Mar 8, 200618,000 milesNY

DT*: THE CONTACT STATED THE ABS ENGAGES AT LOW SPEEDS OF 20 MPH AND BELOW. AS A RESULT, THE STOPPING DISTANCE WAS INCREASED. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL BECAUSE OF THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER CLEANED THE WHEEL SPEED SENSOR, REPLACED THE PADS AND ROTORS. HOWEVER, THOSE REPLACEMENTS DID NOT CORRECT THE PROBLEM. ADDITIONALLY, A KNOCKING NOISE WAS HEARD IN THE ENGINE. THE DEALER INSPECTED THE ENGINE ALTHOUGH, NO REPAIRS WERE MADE. THE PASSENGER SIE WINDOW WAS INOPERATIVE. UPDATED 03/28/06. *JB

Power Train › Automatic Transmission
Filed Mar 1, 200648,800 milesMO

DT*: THE CONTACT STATED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE AT 45 MPH, THERE WAS A LOUD NOISE NOTICED COMING FROM UNDER THE VEHICLE. THE TRANSMISSION WAS SLIPPING AND THE REVERSE WAS INOPERABLE. THE DEALERSHIP WAS ALERTED.

Latches/Locks/Linkages › Doors › Latch
Filed Feb 28, 200646,000 milesMI

DT*: THE CONTACT STATED THE AUTOMATIC DOOR LOCKS FAIL INTERMITTENTLY. ON ONE OCCASION THE DRIVER AND PASSENGER WERE BOTH TRAPPED IN THE VEHICLE FOR SEVERAL MINUTES BECAUSE THE DOOR LOCKS FAILED AND THE OVERRIDE FEATURE WOULD NOT WORK. THE CONTACT MADE SEVERAL ATTEMPTS TO UNLOCK THE DOORS BOTH MANUALLY AND AUTOMATICALLY, WITHOUT SUCCESS, HOWEVER THE DOORS OPENED AS UNEXPECTEDLY AS THEY HAD LOCKED. ON ANOTHER OCCASION THE KEY HAD TO BE USED TO UNLOCK THE DOORS FROM THE OUTSIDE. THE VEHICLE WAS SEEN BY THE SERVICE DEALER SEVERAL TIMES, BUT THE ORIGIN OF THE PROBLEM WAS NEVER DETERMINED. UPDATED 03/06/07. *JB

Latches/Locks/Linkages › Hood › Latch
Filed Feb 28, 2006IN

MY 2002 SILVERADO TRUCK HAS A DEFECT IN MATERIAL IN THE HOOD LATCH, WHICH IS CORRODING AND RUSTING. THIS IS A SAFETY MATTER THAT THE MANUFACTURER DOES NOT WANT TO DEAL WITH. *JB

Electrical System
Filed Feb 22, 200668,000 milesTX

DT*: THE CONTACT STATED THE SERVICE ENGINE SOON LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DETERMINED THE PROBLEM WAS WITH THE GLOWPLUGS. THE MECHANIC DETERMINED THAT THE PLUGS WERE BURNED OUT, AND THEY DID NOT HOLD A CHARGE LIKE THEY WERE SUPPOSED TO. THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE TWICE FOR THIS PROBLEM, AND EACH TIME MORE OF THE PLUGS WERE BURNED OUT.

Power Train › Automatic Transmission
Filed Feb 22, 200646,928 milesMI

2001-2002 SILVERADO PICKUP WITH ALLISON LCT1000 AUTO-TRANS. BULLETIN 02-07-30-011B I HAVE HAD THIS SWITCH FAIL TWICE, GM KNOWS OF THE BULLETIN BUT FAILS TO SEE HOW DANGEROUS THE TRUCK BECOMES WHEN SWITCH FAILS. YOU HAVE VARIETY OF SHIFTING PROBLEM, AND TRUCK LUNGES INTO AND OUT OF GEARS AS YOU CAN NOT FIND NEUTRAL/PARK. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 16, 200646,000 milesMI

DT*: THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE WAS DIFFICULT TO STOP WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DISCOVERED ALL 4 ROTORS HAD DETERIORATED. THE ROTORS WERE REPLACED AND THE VEHICLE OPERATES NORMALLY. UPDATED 5/2/2006 - *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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