“Brake failure today on chevy siverado. Driving 55 MPH on highway. The car ahead of me slowed and I braked. Peddle went to the floor without stopping vehical. Was able to come to stop and could see rusted brake lines by driver door. Had wife press brake peddle to see fluid sraying from rusted area. Had zero braking power when first went out”
Owner complaint, filed Mar 18, 2016 at 150,000 miles
“I was driving on rt.7 in schenectady ny, speed was around 35mph, traffic signal changed to red, as I was appling the brakes the peddal suddenly went to the floor, lucky for me there were no cars in front of me, or in the intersection. My truck did envetually stop, but it was after passing thru the intersection. The red light on the dash did not come on till the brakes failed.”
Owner complaint, filed Jan 2, 2016 at 130,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 2004 Silverado peaked in 2005, with 120 filed that year. Owners had filed 2 complaints about the brakes before the first recall that covers it, 04V045000 in February 2004; 191 more have come in since. In 2022 owners filed 1 so far.
Filed Aug 11, 20081,921 vehiclesK2 Motor Corporation
Defect. K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Filed Dec 17, 2007130,000 vehiclesFederal-Mogul Corporation
Defect. CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk. WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
Filed Aug 28, 2007175 vehiclesCequent Electrical Products
Defect. CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Risk. IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
Remedy. ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Filed Oct 31, 2006794 vehiclesGeneral Motors Corp.
Defect. CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.
Risk. IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.
Remedy. BECAUSE A REPLACEMENT LEATHER SEAT COVER THAT IS COMPATIBLE WITH THE PASSENGER SENSING SYSTEM IS NOT AVAILABLE, GENERAL MOTORS (GM) WILL REPURCHASE THESE VEHICLES IN ACCORDANCE WITH THE TERMS STATED IN GM'S LETTER TO OWNERS. THE RECALL BEGAN ON NOVEMBER 6, 2006. OWNERS SHOULD CONTACT GM AT 1-877-477-1022 TO BEGIN THE PROCESS OF REPURCHASING THEIR VEHICLE.
Filed Aug 3, 200638,439 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Risk. IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
Defect. CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Filed Jun 29, 200687,745 vehiclesAai Motorsports USA, LLC
Defect. CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
Remedy. AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Defect. CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Defect. ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.
Risk. IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Defect. ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Risk. A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy. DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
Filed Feb 8, 200577,411 vehiclesGeneral Motors Corp.
Defect. CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Risk. IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.
Remedy. DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
Filed May 11, 2004736 vehiclesGeneral Motors Corp.
Defect. CERTAIN EXTENDED AND REGULAR CAB PICKUP TRUCKS AND CARGO VANS CONVERTED TO COMPRESSED NATURAL GAS (CNG) FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, 'CHILD RESTRAINT ANCHORAGE SYSTEMS.' THESE VEHICLES HAVE ONE SEATING POSITION, THE CENTER REAR SEAT, EQUIPPED WITH CHILD RESTRAINT LOWER ANCHORAGES.
Risk. THE STANDARD REQUIRES CHILD SEAT LOWER ANCHORAGES IN TWO SEATING POSITIONS FOR VEHICLES WITH THREE REAR SEATING POSITIONS. THE STANDARD CAB AND CARGO VAN VEHICLES, WHICH ONLY HAVE FRONT SEATING POSITIONS, HAVE AN AIR BAG OFF SWITCH TO DISABLE THE FRONT PASSENGER AIR BAG AND DO NOT HAVE CHILD RESTRAINT LOWER ANCHORAGES IN THE PASSENGER SEAT. THE STANDARD REQUIRES PASSENGER SEAT CHILD SEAT LOWER ANCHORAGES IN VEHICLES WITH AN AIR BAG OFF SWITCH. HOWEVER, THE STANDARD DOES NOT REQUIRE VEHICLES WITH ONLY FRONT SEATING POSITIONS TO HAVE LOWER ANCHORAGE PROVISIONS IF THE VEHICLE IS NOT EQUIPPED WITH AN AIR BAG OFF SWITCH.
Remedy. TO BRING THE STANDARD CAB AND CARGO VAN VEHICLES INTO COMPLIANCE, DEALERS WILL INJECT EPOXY INTO THE AIR BAG OFF SWITCH TO PREVENT AIR BAG ACTIVATION, RELOCATE THE SWITCH BEHIND THE INSTRUMENT PANEL AND THEN INSTALL A COVER OVER THE RESULTING OPENING. THE SUN VISOR LABEL AND OWNER'S MANUAL WILL ALSO BE CHANGED. THE CORRECTION FOR THE EXTENDED CAB VEHICLE WILL CONSIST OF CHANGING THE FRONT PASSENGER SEAT TO A SEAT THAT HAS CHILD RESTRAINT LOWER ANCHORAGES. THE RECALL BEGAN ON SEPTEMBER 9, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Filed Mar 23, 20048,000 vehiclesDurakon Industries, Inc.
Defect. AFTERMARKET PICKUP TRUCK OVER-THE-RAIL BEDLINERS MANUFACTURED FOR INSTALLATION ON 1999-2004 CHEVROLET SILVERADO AND GMC SIERRA PICKUP TRUCKS. THE TOGGLE WING ASSEMBLY USED TO ATTACH THE BEDLINER TO THE TRUCK BED IS NOT ENGAGING FULLY IN THE STAKE POCKET OF THE PICKUP TRUCK.
Risk. THE BEDLINER CAN BECOME DETACHED FROM THE PICKUP WHILE IT IS MOTION, POSSIBLY ENDANGERING FOLLOWING MOTORISTS OR PEDESTRIANS.
Remedy. DURAKON WILL ISSUE A PRESS RELEASE IN ATTEMPT TO NOTIFY CUSTOMERS THAT COULD HAVE PURCHASED THE DEFECTIVE BEDLINER. IF YOU PURCHASED EITHER A DURAKON ALLSTAR OF PATRIOT OVERRAIL BEDLINER SINCE AUGUST 1, 2003, FOR 1999 TO 2004 CHEVROLET SILVERADO OR GMC SIERRA TRUCKS, OR PURCHASED ONE OF THESE PICKUP TRUCKS WITH EITHER BRAND BEDLINER ALREADY INSTALLED, YOU SHOULD RETURN TO AN AUTHORIZED DURAKON DEALER SO THAT THE BEDLINER CAN BE INSPECTED AND, IF NECESSARY, REPAIRED WITH A NEWLY DESIGNED TOGGLE WING FASTENING SYSTEM, OR IF REQUIRED, REPLACED WITH A NEW BEDLINER FREE OF CHARGE. PLEASE CALL THE DURAKON HOTLINE AT 1-800-933-4200 TO FIND THE NEAREST AUTHORIZED DURAKON DEALER.
Structure › Body › Tailgate › Hinge and Attachments04V129000
Filed Mar 17, 20043,662,211 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Risk. ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Remedy. DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
Filed Feb 4, 200468,875 vehiclesGeneral Motors Corp.
Defect. CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Risk. CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy. DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
All 15 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2004 Silverado.
Opened Apr 30, 2004Closed Feb 28, 2005Led to recall 05V005000brakes
Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
Technical service bulletins
578 on file
Repair instructions the manufacturer sent its dealers for the 2004 Silverado. Not recalls: the fix is usually free only while the car is under warranty.
engine 165transmission 94equipment 55fuel system 43electrical system 38visibility 28suspension 26steering 21
05546Service campaignAug 1, 2005equipment
PROGRAM BULLETIN (CUSTOMER SATISFACTION PROGRAM)-15,000 MILE (24,000 KM) FUEL FILTER CHANGE. 2002 CHEVROLET KODIAK AND 2001-2002 GMC TOPKICK. *SC
04019Service campaignMar 1, 2004transmission
4L80E / 4L85E TRANSMISSION MAY HAVE A CONDITION IN WHICH THE TRANSMISSION OVERDRIVE GEAR SET MAY FAIL DUE TO INADEQUATE LUBRICATION AS A RESULT OF A TRANSMISSION CASTING CHANGE. CUSTOMER SATISFACTION PROGRAM BULLETIN. ALSO TO INCLUDE 2004 CHEVROLET AND GMC W3500, W4500, AND ISUZU NPR, NPR-HD. *TT
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Showing the newest 6 of 13 bulletins about the brakes, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2004 Chevrolet Silverado 4-DR
—
—
—
★★★★★
18.5%
2004 Chevrolet Silverado Extended Cab
—
—
—
★★★★★
18.5%
2004 Chevrolet Silverado Regular Cab
—
—
—
★★★★★
18.5%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Air Bags1 injured
Filed Jun 24, 2022173,000 milesAL
The contact owns a 2004 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, he poured oil into the oil reservoir, and then placed the key into the ignition switch to turn on the vehicle when the air bags unexpectedly deployed without warning. The steering wheel air bag hit the contact's face and knocked him to the ground. The contact suffered cuts to his cheek, below his eye, and neck, as well as soreness to his neck, face, and back. The contact stated his left ear was ringing and he could not hear; however, no medical attention was received. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 173,000.
Service Brakes
Filed Mar 18, 2016150,000 milesMO
BRAKE FAILURE TODAY ON CHEVY SIVERADO. DRIVING 55 MPH ON HIGHWAY. THE CAR AHEAD OF ME SLOWED AND I BRAKED. PEDDLE WENT TO THE FLOOR WITHOUT STOPPING VEHICAL. WAS ABLE TO COME TO STOP AND COULD SEE RUSTED BRAKE LINES BY DRIVER DOOR. HAD WIFE PRESS BRAKE PEDDLE TO SEE FLUID SRAYING FROM RUSTED AREA. HAD ZERO BRAKING POWER WHEN FIRST WENT OUT
Service Brakes
Filed Mar 17, 201697,000 milesVA
REAR BRAKE LINE BLEW WHEN TRYING TO APPLY BRAKES. NO INDICATOR LIGHTS OR ANYTHING PEDAL JUST WENT STRAIGHT TO THE FLOOR. HAD TO SWERVE OFF THE ROAD INTO AN EMBANKMENT TO AVOID A COLLISION AT A RED LIGHT! MECHANIC SAID THAT ALL MY BRAKE LINES WERE RUSTED AND IT WAS JUST A MATTER OF TIME BEFORE ANOTHER ONE WAS TO FAIL.
Electrical System
Filed Mar 14, 201640,000 milesCA
INSTRUMENT PANEL/CLUSTER IS NO LONGER FUNCTIONING. SPEEDOMETER, TACHOMETER, OIL PRESSURE GAUGE AND SO ON ARE ERRATIC AND GIVING FALSE READINGS. DEALER IS NOT WILLING TO ASSIST. PLEASE ADVISE, RC, ESQUIRE.
Service BrakesCrash
Filed Jan 28, 2016113,000 milesKY
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKES SUDDENLY FAILED AND THE DRIVER LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DISCOVERED THAT BRAKE LINES HAD RUSTED. THE CONTACT ALSO DISCOVERED THAT THE FRAME, THE ROCKER PANELS AND THE TAILGATE HINGES HAD ALSO RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Electrical System
Filed Jan 26, 201678,344 milesMO
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM BOX WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN DECEMBER OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,344.
Service Brakes
Filed Jan 2, 2016130,000 milesNY
I WAS DRIVING ON RT.7 IN SCHENECTADY NY, SPEED WAS AROUND 35MPH, TRAFFIC SIGNAL CHANGED TO RED, AS I WAS APPLING THE BRAKES THE PEDDAL SUDDENLY WENT TO THE FLOOR, LUCKY FOR ME THERE WERE NO CARS IN FRONT OF ME, OR IN THE INTERSECTION. MY TRUCK DID ENVETUALLY STOP, BUT IT WAS AFTER PASSING THRU THE INTERSECTION. THE RED LIGHT ON THE DASH DID NOT COME ON TILL THE BRAKES FAILED. FURTHER INSPECTION REVEALED MAIN BRAKE LINE TO THE REAR WHEELS BLEW DUE TO RUST.
Electrical System › Instrument Cluster/Panel
Filed Nov 23, 2015277,638 milesCA
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AT NIGHT TO DISPLAY PERTINENT INFORMATION, SUCH AS THE SPEEDOMETER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 277,638.
Tires › Tread/Belt
Filed Nov 9, 2015144,322 milesTX
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO EQUIPPED WITH YOKOHAMA GEOLANDAR A/T-S TIRES, SIZE: LT215/85R16 (NA). THE CONTACT STATED THAT THE TIRES FAILED TO PASS AN INSPECTION BECAUSE THE TREAD WAS TOO THIN. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 144,322 AND THE TIRE FAILURE MILEAGE WAS 25,000.
Service Brakes
Filed Oct 12, 2015135,000 milesWI
BRAKES FAILED SUDDENLY DUE TO SEVERELY CORRODED BRAKE LINES. BRAKE PEDAL WAS SLIGHTLY MUSHY AT STOP SIGN COMING OFF OF FREEWAY. AT THE NEXT STOP SIGN (3-WAY INTERSECTION ON 55-MPH COUNTY HIGHWAY) THE PEDAL WENT RIGHT TO THE FLOOR. FORTUNATELY THERE WAS NOBODY IN THE INTERSECTION OR A SERIOUS ACCIDENT MAY HAVE OCCURRED. APPARENTLY GM'S POSITION IS THAT BRAKE LINES ARE MAINTENANCE ITEM, AND THIS IS NORMAL WEAR AND TEAR, WHICH IS RIDICULOUS. I'VE OWNED OLDER VEHICLES (INCLUDING A NEARLY 50-YEAR OLD CHEVROLET TRUCK) IN SNOW COUNTRY AND HAVE NEVER SEEN BRAKE LINES THIS RUSTY. I AM VERY FORTUNATE THE RUPTURE DID NOT OCCUR IN AN EMERGENCY BRAKING SITUATION.
Service BrakesCrash
Filed Oct 5, 2015120,000 milesIL
WHILE EXITING OF A HIGHWAY AND TRAVELING 25 MPH MY BRAKES COMPLETELY FAILED. I PUSHED THE PEDAL TO THE FLOOR SEVERAL TIMES BUT IT DID NOT SLOW THE TRUCK. AS A RESULT I REAR ENDED A VEHICLE IN FRONT OF ME. I HAD NOW WARNING OR CHECK LIGHT FOR THE BRAKES PREVIOUS OR SINCE. UPON INSPECTION I DISCOVERED CORRODED AND LEAKING BRAKE LINES IN THE MIDDLE SECTION OF MY TRUCK.
Service Brakes
Filed Oct 2, 201554,000 milesVA
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Service Brakes
Filed Sep 23, 2015108,000 milesKY
I WAS DRIVING ALONG AND HAD TO HIT THE BRAKES IMMEDIATELY. I ALMOST HIT THE CAR IN FRONT OF ME. I NOTICED I HAD TO START PUTTING THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP, ESPECIALLY ON AN INCLINE. THE BRAKE LIGHT WENT ON AND OFF A FEW TIMES SO I TOOK IT TO A SHOP TO HAVE IT LOOKED AT. THEY TOLD ME THAT MY BRAKE LINE BLEW AND ALL THE OTHER BRAKE LINES ARE RUSTED AND THE TRUCK IS NOT SAFE TO DRIVE. THIS TRUCK IS ONLY 11 YEARS OLD, THAT IS ABSOLUTELY UNACCEPTABLE THAT ALL THE BRAKE LINES ARE RUSTED. THE TRUCK ONLY HAS 108K MILES. I CALLED A LOCAL CHEVY DEALERSHIP AND THEY QUOTED ME 3K+ TO FIX IT. IT INVOLVED AT LEAST 20 HOURS OF LABOR AND THEY NEEDED TO LIFT THE FRAME OFF TO FIX. I CAN NOT BELIEVE THEIR ARE NO RECALLS FROM GM OR ATLEAST THEM OFFERING ANY HELP TO PAY FOR THIS. THE DEALER DID NOT OFFER ME ANY HELP OR REMEDY TO THE SITUATION, JUST WANTED ME TO FORK UP 3K.
Service Brakes
Filed Sep 21, 201554,527 milesMO
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND EXTENDED TO THE FLOORBOARD. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT THEN PLACED THE VEHICLE IN PARK, DEPRESSED THE BRAKE PEDAL ONCE MORE AND THE BRAKE PEDAL WENT TO THE FLOORBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON INSPECTION, THE BRAKE LINES UNDERNEATH OF THE VEHICLE WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,527.
Service Brakes
Filed Aug 2, 201565,500 milesWV
MY BROTHER INLAW OWNS A 2003 GMC SIERRA AND EXPERIENCED TOTAL BRAKE FAILURE DUE TO CORRODED BRAKE LINES IN 2009. UPON INSPECTING MY BRAKE LINES ON MY 2004 SILVERADO I OBSERVED THE THE BRAKE LINES WERE CORRODED AND WOULD HAVE TO BE REPLACED BEFORE THEY FAILED AS WELL. MY TRUCK WAS ONLY 5 YEARS OLD AT THE TIME! AFTER MUCH DISCUSSION WITH THE DEALERSHIP WHERE I PURCHASED THIS VEHICLE I DETERMINED THAT THEY WOULD NOT STAND BEHIND THEIR PRODUCT AND HAD TO PAY OUT OF POCKET FOR THE REPAIRS. I STILL HAVE THE CORRODED BRAKE LINES, RECEIPT AND PICTURES OF LINES ON TRUCK BEFORE REPLACEMENT. KEEPING ALL EVIDENCE IN CASE OF RECALL. BY THE WAY, MY EXHAUST SYSTEM LOOKS LIKE BRAND NEW. WHY DIDN'T THEY USE THE SAME MATERIAL FOR THE BRAKE LINES? I DON'T EXPECT ANYTHING TO BE DONE ABOUT THIS UNTIL CNN STARTS RUNNING STORIES ABOUT PEOPLE GETTING KILLED BY THIS PROBLEM!
Service Brakes
Filed Jul 20, 2015142,310 milesNY
THE BRAKE LINES ON MY TRUCK ARE COMPLETELY ROTTED OUT. WHEN I WENT TO GET INTO MY TRUCK AND DRIVE AWAY NO BRAKE PEDAL EXSISTED. YET AGAIN ANOTHER QUALITY GM PRODUCT MADE FROM INFERIOR MATERIALS.
Service Brakes
Filed Jul 12, 20151,200,000 milesMA
THIS IS THE (2) TIMES LOSING MY BRAKES DUE TO RUSTED BRAKE LINES. TODAY 7-11-2015 I LOST THEM AGAIN AND ONCE AGAIN DUE TO RUSTED BRAKE LINES. I ENDED UP DRIVING INTO SOME BUSHES TO STOP AND JUST MISSING (2) TREES. IM NOT THE ONLY ONE IN THE US THAT IS HAVING THIS DANGEROUS PROBLEM WITH RUSTED BRAKE LINES ON THIS TYPE OF MAKE. I ASK THAT YOU RECALL THIS MAKE A.S.A.P. BEFORE ANY LIVES ARE LOST. ONCE AGAIN I REPEAT RECALL THIS MAKE A.S.A.P. IF I HIT THOSE TREES I'D BE DEAD!! P.S. HELP HELP!!!!!!
Service Brakes
Filed Jul 11, 201580,112 milesMD
WIFE WAS DRIVING ON 301 SOUTH IN MARYLAND ON 10\27\2012 WHEN SHE APPLIED THE BRAKES WHEN PULLING OVER TO GET GAS. PEDAL WENT TO THE FLOOR AND BRAKE FLUID WAS VISIBLE ON GROUND BY THE DRIVERS SIDE DOOR. SHE HAD TO LEAVE IT AT THE GAS STATION UNTIL I WAS ABLE TO REPAIR. BRAKE LINE WAS RUSTED THROUGH I REPLACED IT AND GOT TRUCK HOME. REPLACED 2ND BRAKE LINE ON 11/08/15. NOW 07/10/2015 ANOTHER LINE HAS RUSTED THROUGH IN THE PROCESS OF REPLACING THE REMAINING LINES.
Air Bags
Filed Jun 25, 201579,099 milesPA
ON MAY 29TH MY SERVICE AIR BAGS LIGHT CAME ON. IN TALKING WITH OTHER CHEVY SILVER OWNERS OF THE SAME YEAR AND AROUND THAT YEAR IT SEEMS THIS IS COMMON. I PAID $521.18 TO GET THESE AIR BAG SENSORS REPLACED ON 17 JUN15 AT A DEALER IN HARRISBURG PA., BECAUSE I WAS TOLD WITHOUT THE SENSORS THE AIR BAGS WOULD NOT GO OFF. THIS IS A SAFETY ISSUE I AM BEING TOLD B Y OTHER DRIVERS THEY ARE JUST DRIVING AROUND WITH THE SERVICE AIR BAG SENSOR LIGHT ON. THATS UP TO THEM. ALSO ON 21 JAN 14 I HAD TO HAVE ALL THE BRAKE LINES REPLACED BECAUSE THEY HAD RUSTED AND WOULD NOT BE SAFE TO DRIVE THE TRUCK COSTING $720.00. I WAS TOLD IT WAS BECAUSE OF NORTHEASTERN WINTERS AND ROAD SALTS, WHICH I FIND TO BE A UNEXCEPTABLE ANSWER TO THE PROBLEM. ON 23 DEC 03 I PAID $356.96 TO REPLACE DASH CLUSTER WHICH ALSO IS A SAFETY PROBLEM. I THESE SAFETY PROBLEMS WITH THE SILVERADOS ARE BE IGNORED. MY QUESTION IS HOW MANY PEOPLE HAD BE AFFECTED OR INJURED BY THESE PROBLEMS?
Air Bags
Filed Jun 25, 201578,000 milesCA
AIR BAG WARNING LIGHT OCCASIONALLY STARTED COMING ON. TOOK TRUCK TO SEVERAL INDEPENDENT SVC PLACES. THEY SAID DO NOT HAVE COMPUTER READER FOR AIRBAGS. LIGHT STARTED STAYING ON CONSTANTLY. TOOK TRUCK TO DEALERS AND THEY SAID BECAUSE OF LIABILITY, THE DIAGNOSTICS ARE $900 AND COULD RUN ANOTHER $1500 OR MORE TO FIX PROBLEM. AND, THEY WANTED TO KEEP TRUCK. TRUCK IS USED DAILY FOR SHORT RUNS AND HAS A BUNCH OF EQUIPMENT ON IT THAT WOULD HAVE TO BE REMOVED IN ORDER TO LEAVE IT SOMEWHERE. BECAUSE OF THE STAGGERING COST, AND THE INCONVENIENCE OF HAVING TO OFF LOAD THE TRUCK AND NOT HAVE ITS USE AND THE LACK OF PLACES TO WORK ON IT AT ALL, WE HAVE LEFT IT ALONE. I HAVE DRIVEN VEHICLES WITHOUT AIRBAGS OVER 3 CONTINENTS AND THROUGH JUNGLES & ALL TYPES OF TERRAIN OVER THE LAST 40 YEARS WITH OUT EVER NEEDING AIRBAGS. NOW TAKATA MAKES A SAFETY DEVICE THAT CAN SHOOT AND KILL YOU -- DO I NEED THIS? IF SO, WHO PAYS THE REPAIR BILL?
Service Brakes
Filed May 20, 2015180,000 milesDC
WHILE DRIVING DOWN THE STREET WENT TO HIT MY BRAKES AND THEY WENT TO THE FLOOR WITH NO WARNING NO LIGHTS ON THE DASH AT ALL TOOK ME A CITY BLOCK TO STOP MY EMERGENCY BRAKE BARELY WORK I'M GLAD I WAS NOT IN DC LIKE I WAS AN HOUR BEFORE IT WOULD HAVE BEEN A VERY BAD ACCIDENT
Service Brakes
Filed May 20, 201549,000 milesOR
ABS LIGHT ON AND E B C M. PUMP WON'T STOP RUNNING UNLESS REMOVE FUSE I AM ORIGINAL OWNER
Service Brakes, Hydraulic
Filed Apr 29, 2015NY
2004 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE DUE TO RUSTED BRAKE LINES. *SMD THE CONSUMER WAS INFORMED WHEN THE FIRST LINE OF THE DUAL SYSTEM FAILED, THE SECOND SYSTEM RECEIVED ADDITIONAL PRESSURE WHICH CAUSED THAT ONE TO FAIL TOO. *JB
Service Brakes
Filed Apr 10, 201596,100 milesMA
STEEL BRAKE, FUEL AND TRANSMISSION LINES ARE EXTREMELY RUSTY AND FAILURE APPEARS TO BE IMMINENT, ESPECIALLY ON BRAKE LINES. THIS SHOULD BE A SAFETY RECALL. *TR
Electrical System
Filed Mar 26, 2015AL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED ON THE VEHICLE. THE ODOMETER WORKED, BUT THE FUEL GAUGE AND ALL OTHER GAUGES FAILED. THE DEALER STATED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Service Brakes
Filed Feb 26, 201536,000 milesKY
HI, NOT SURE IF YOU ARE AWARE, BUT THERE IS A SERIOUS ISSUE WITH 2004 CHEVROLET SILVERADO BRAKE LINES. ON 2/21/15, MY SON WAS DRIVING MY TRUCK (VIN# [XXX]). HE WAS ABOUT 3 MILES FROM HOME WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD TO TAKE THE TRUCK TO AN AUTO MECHANIC AND HE SAID ALL THE LINES WERE RUSTED OUT. ONE LINE BURST, BUT ALL NEEDED REPLACING. THE TRUCK ONLY HAS 36,000 ORIGINAL MILES ON IT. I AM GLAD THAT NO ONE WAS KILLED OR INJURED. I AM SURE YOU ARE AWARE THAT THIS NEEDS TO BE RECALLED BY GM/CHEVROLET. I DID SOME RESEARCH THROUGH THE NTSB, AAA, EDMUNDS, AND MOTOR TREND AND THEY ALL SEEM TO THINK THERE IS A MAJOR PROBLEM WITH CERTAIN YEARS. THANK YOU FOR LISTENING TO ME AND THANKFULLY, MY 17 YEAR OLD SON KNEW ENOUGH TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power Train › Transfer Case (4-wheel Drive)
Filed Feb 25, 2015118,000 milesOH
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REGULAR MAINTENANCE. THE TECHNICIAN NOTIFIED THE CONTACT THAT THERE WAS A HOLE WITHIN THE TRANSFER CASE AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Service Brakes
Filed Feb 10, 2015110,322 milesIL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. IN ADDITION, THE ABS WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,322.
Structure › Body
Filed Feb 4, 201565,000 milesCA
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE HEADLINER SEPARATED ABOVE THE DRIVER AREA, OBSTRUCTING THE SUN VISORS. THE VEHICLE WAS TAKEN TO A VEHICLE BODY SPECIALIST FOR INSPECTION. THE TECHNICIAN ADVISED THAT THE HEADLINER BORDER FRAME AND SEALANT WERE DEFECTIVE. AS A RESULT, ADDITIONAL FABRIC AND SEALANT WAS NEEDED TO REINFORCE THE DEFECTIVE LINER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE DEFECTIVE LINER WAS NOT RECALLED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Service Brakes
Filed Jan 18, 201574,000 milesNY
I WAS BACKING OUT OF DRIVEWAY HIT BRAKE PEDAL AND IT WENT TO THE FLOOR. LOOKED UNDER TRUCK AND BACK LEFT BRAKE LINE HAD BLOWN OUT UPON LOOKING AT REST OF BRAKE LINES THEY TO WHERE RUSTED AND BULGING NEEDED TO BE REPLACED LUCKILY HAPPENED IN DRIVEWAY AND NOT IN THE MORNING WHEN I WOULD HAVE BEEN TRAVELING DOWN A VERY HILLY ROAD GM SHOULD NOT HAVE USED INFERIOR BRAKE LINES. *TR
Service Brakes
Filed Jan 10, 2015171,000 milesMA
DRIVING A WELL MAINTAINED TWO WHEEL DRIVE 2004 CHEVROLET SILVERADO 2500 CREW CAB PICKUP AT 30 MPH ON A SUBURBAN ROADWAY. I APPLIED HARD BRAKING AND PEDAL WENT TO FLOOR. I WAS ABLE TO SHIFT AUTOMATIC TRANSMISSION TO LOW 1 AND APPLY E-BRAKE TO STOP BEFORE CRASH. EXAMINATION OF STEEL BRAKE LINES FROM MASTER CYLINDER TO THE ABS MODULE UNDER THE DRIVERS FLOOR SHOWED EXCESSIVE CORROSION AS REASON FOR FAILURE. THE LINES THAT WERE SPECIFICALLY AFFECTED TRAVEL OVER DRIVER SIDE FRAME RAIL AND ARE OUT OF SIGHT FOR ROUTINE VISUAL INSPECTION. THIS VEHICLE OPERATED IN THE "SALT BELT" (NEW ENGLAND) AND ROAD SPRAY FROM THE LEFT FRONT TIRE DIRECTLY IMPACTS THIS AREA. AFTER REPLACING ALL STEEL LINES WITH STAINLESS LINES (OVER $500.00 IN PARTS & LABOR) THE BRAKE SYSTEM WORKED AS DESIGNED. *TR
Service Brakes
Filed Dec 29, 2014IN
AFTER CHECKING THE UNDERSIDE OF MY 04 SILVERADO 1500 4X4 FOR A FUEL FILTER( WHICH IT DOESN'T HAVE) I NOTICED THE BRAKE LINES TO BE SEVERELY CORRODED. MOST OF THE WORST AREAS WERE IN THE BENDS AROUND THE FRAME FROM THE MASTER CYLINDER AND ALONG THE FRAME. *TR
Service Brakes
Filed Dec 24, 2014108,165 milesMD
WHILE EXITING A PARKING LOT, I APPLIED THE BRAKES TO STOP BEFORE PULLING OUT INTO TRAFFIC. THE BRAKE PEDAL WENT TO THE FLOOR SUDDENLY AND WITH NO WARNING. MY TRUCK WENT OUT INTO THE ROAD WHERE I QUICKLY TURNED HARD RIGHT TO AVOID CROSSING THE ROAD. I THEN USED THE EMERGENCY BRAKE TO PULL OVER AND STOP. I AM A MECHANIC BY TRADE, AND I KNEW RIGHT AWAY WHAT HAD HAPPENED. MY TRUCK IS IN EXCEPTIONAL CONDITION AS I AM ONLY THE SECOND OWNER. THE FIRST OWNER HAD GARAGE KEPT THIS VEHICLE AND IT HAS NEVER BEEN WRECKED. I DO NOT PLOW SNOW OR OFF-ROAD IT. I HAD A GM CERTIFIED MECHANIC FIX THE TRANSFER CASE ISSUE (GM ALSO KNOWS ABOUT THIS) LAST SUMMER. HE INSPECTED MY TRUCK THEN AND FOUND NOTHING TO BE ALARMED ABOUT. I DID TALK TO HIM ABOUT THE BRAKE LINES, TO WHICH HE TOLD ME THAT HE HAD TO REPLACE HIS IN HIS 2004 SUBURBAN. TWO OTHER FRIENDS OF MINE THAT BOTH HAVE 2004 TAHOES, HAD TO REPLACE THEIR BRAKE LINES DUE TO THE EXACT ISSUE. MY BROTHER-IN-LAW HAS A 2006 SILVERADO, HE REPLACED HIS LINES LAST YEAR, AGAIN FOR THE SAME PROBLEM! THIS IS A MAJOR SAFETY ISSUE AND GM WON'T STAND BEHIND THEIR OWN PRODUCT? I HAVE BEEN A GM OWNER SINCE I COULD DRIVE. I WON'T BE ANYMORE! I AM VERY DISAPPOINTED THAT A RECALL OR SOME TYPE OF ACTION IS NOT BEING DONE. *TR
Electrical SystemFire
Filed Dec 22, 201455,000 milesID
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE INSIDE OF THE VEHICLE EMITTED SMOKE AND THE CONTACT SMELLED BURNING WIRES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Service Brakes
Filed Dec 17, 2014136,000 milesCT
BACKING OUT MY DRIVEWAY I APPLIED BRAKES AND PEDAL WENT TO THE FLOOR AND SAW BRAKE FLUID LEAKING TO GROUND BELOW DRIVER SIDE FRONT WHEEL AND DOOR. *TR
Electrical System
Filed Nov 25, 201461,000 milesNC
THE DASH INSTRUMENT CLUSTER FAILED AND DOES NOT READ A CORRECT TEMPERATURE NOR DOES THE OIL GAUGE READ CORRECTLY. THERE IS A CLICKING SOUND WITHIN THE INSTRUMENT PANEL CONTINUOUSLY. THE VEHICLE WAS TAKEN IN FOR SERVICE AT THE GM COMPANY. IT WAS DETERMINED THAT THE CLUSTER IS FAILING AND THE READING ARE NOT CORRECT ON THE DASHBOARD PANEL ARE NOR RIGHT. IT WILL REQUIRE REPLACEMENT. GM SAYS THAT THE SPECIAL RECALL FOR THIS PROBLEM IS EXPIRED AND THEY WILL NOT FIX MY TRUCK. THE SPECIAL RECALL EXPIRED IN 2011. *TR
Engine
Filed Nov 20, 2014113,250 milesGA
EXHAUST MANIFOLD BOLT ON DRIVER SIDE AT REARMOST PART OF ENGINE HAS BROKEN OFF. *TR
Service Brakes
Filed Nov 19, 2014104,000 milesNH
MY BRAKE PEDAL WENT TO THE FLOOR DUE TO A RUSTED BRAKE LINE. I WAS ABLE TO STOP BUT VERY SCARY. UPON INSPECTION I REALIZED EVERY METAL LINE IN THE TRUCK IS RUSTED AND EITHER ALREADY LEAKING OR WILL BE SOON. I'VE HAD 5 CHEVY TRUCKS AND NEVER ENCOUNTERED ANYTHING LIKE THIS WITH ANY OF THEM. IF I WANT TO KEEP MY TRUCK SAFELY ON THE ROAD THAT I STILL OWE $10,000 ON, I AM NOW FACED WITH THE EXPENSE OF REPLACING EVERY BRAKE LINE, THE TRANSMISSION COOLER LINES, THE ENGINE OIL COOLER LINES, THE POWER STEERING LINES, PUMP AND COOLER, AND THE FUEL LINES. THIS IS RIDICULOUS! CHEVROLET GETS GOOD MONEY FOR THESE TRUCKS AND THEY OBVIOUSLY MESSED UP ON THIS DESIGN. THE RUST PROBLEM WITH THE WORKING PARTS UNDER THE TRUCK IS UNBELIEVABLE. I SHOULD BE ABLE TO GET MORE THAN 100,000 MILES OUT OF A TRUCK THAT COST $40,000! I AM SHOCKED THAT CHEVROLET PUT A STAINLESS STEEL EXHAUST ON THIS TRUCK THAT WILL LAST THE LIFE OF THE VEHICLE, BUT THE HIGH PRESSURE FUEL LINES THAT CAN CAUSE A FIRE OR THE BRAKE LINES THAT COULD KILL MY FAMILY ARE MADE OF INFERIOR RUST PRONE MATERIALS! GENERAL MOTORS SHOULD BE ASHAMED AND TUCK THEIR HEADS BETWEEN THEIR LEGS AS THEY WATCH THEIR LOYAL CUSTOMERS BECOME LOYAL TO ANOTHER AUTOMAKER THAT MIGHT HAVE MORE RELIABLE VEHICLES OR AT LEAST STAND BEHIND THEIR PRODUCTS AND DESIGNS. SHAME ON THEM! *TR
Service Brakes
Filed Nov 11, 201446,499 milesMI
WAS COMING UP TO A RED LIGHT AND WHEN I PUSH ON THE BRAKE PEDAL , IT FAILED. LOST OF BRAKE PEDAL PRESSURE. GOT OUT AND LOOKED AND THERE WAS A HUGE PUDDLE OF BRAKE FLUID ON THE ROAD BELOW THE DRIVERS SIDE DOOR. *TR
Service Brakes
Filed Nov 4, 201486,000 milesCT
APPROACHING STOP SIGN, BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY BRAKING. INSPECTION IDENTIFIED CORROSION THROUGH BRAKE LINE TUBING WALLS CAUSING LOSS OF PRESSURE AND FLUID. MASSIVE SYSTEM FAILURE OCCURED WITHOUT WARNING. *TR
Electrical System
Filed Oct 29, 201460,139 milesNE
THE OIL PRESSURE GAUGE ON MY INSTRUMENT CLUSTER IS FAULTY. I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 75MPH WHEN I NOTICE IT WAS PEGGED OUT. I IMMEDIATELY PULL OFF TO THE SIDE OF THE ROAD AND TURN MY TRUCK OFF THINKING SOMETHING WAS WRONG WITH MY OIL PRESSURE WHEN I FOUND OUT THAT IT WAS THE GAUGE THAT WAS FAULTY. AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND OUT THAT A LOT OF PEOPLE WERE HAVING PROBLEMS WITH THEIR INSTRUMENT CLUSTERS. *TR
Wheels
Filed Oct 28, 2014105,000 milesMI
CHEVROLET DEALERSHIP IN GAYLORD, MICHIGAN INSTALLED DUNLOP AT20 GRANDTREK P245/75R16 TIRES ON MY HD 2500 SILVERADO PICKUP TRUCK. THIS TRUCK IS A 3/4 TON PICKUP. THESE TIRES WERE PASSENGER TIRES RATED AT 4 PLY AND NEVER DESIGNED TO BE INSTALLED ON A 3/4 TON PICKUP TRUCK. I WAS NOT AWARE OF THIS UNTIL JUNE 2014 WHEN I LEARNED THIS FROM THE GOODYEAR TIRE CORP. AFTER THEY SENT ME TO HAVE THEIR TIRES INSPECTED. MY TRUCK REQUIRES LT TIRES AND AT LEAST 10 PLY. CHEVROLET DEALERSHIP IN GAYLORD MADE MY TRUCK UNSAFE AND DANGEROUS TO DRIVE. ONE TIRE EVENTUALLY BLEW OUT ON THE EXPRESSWAY, FORTUNATELY A MOTORIST I WAS PASSING PULLED UP ALONG SIDE US AND SIGNALED THAT WE HAD A PROBLEM UP FRONT AT THE PASSENGER SIDE WHEEL AREA! QUESTION IS, WHY WOULD A CHEVROLET DEALERSHIP NOT KNOW WHAT TIRES TO INSTALL ON THEIR OWN CHEVROLET SILVERADO PICKUP TRUCKS? I ASKED THEM TO PUT ON THE CORRECT TIRES ( 10 PLY - LT TIRES) ACCORDING TO THE PLACARD LOCATED ON MY DRIVERS SIDE DOOR AT NO CHARGE BUT THEY REFUSED NOW WHAT ACTION IS TO BE TAKEN AGAINST A DEALERSHIP WHO WOULD DO THIS? I HAD LT TIRES ON THE TRUCK BACK IN JUNE OF 2010 WHEN I PULLED INTO THIS CHEVY DEALERSHIP TO HAVE ONE TIRE REPAIRED BECAUSE OF A SLOW LEAK. THEY TALKED ME INTO BUYING 4 NEW TIRES AND THESE ARE THE ONES THEY RECOMMENDED AND I AGREED TO. I DID NOT KNOW THAT THESE WERE NOT DESIGNED TO BE USED ON A 3/4 TON PICKUP TRUCK. I HAD 75K MILES ON THE TRUCK THEN AND TO MAKE MATTERS WORSE THEY GAVE ME FREE ROTATIONS EVERY 6 - 8K MILES WITHOUT
Engine
Filed Oct 28, 2014100,000 milesLA
AFTER DISCOVERING AN EXHAUST LEAK PERFORMED A VISUAL INSPECTION OF THE ENGINE. I HAVE A 2004 SILVERADO WITH THE 6.0L. I AVE DISCOVERED THAT THERE ARE AN ABUNDANCE OF THESE VEHICLES OUT THERE WITH THE SAME PROBLEM. THIS IS CAUSING EXHAUST FUMES TO ENTER THE ENGINE COMPARTMENT AND CAB OF THE VEHICLE. *TR
Service Brakes
Filed Oct 27, 201478,000 milesMI
BRAKE LINE BURST, VERY LITTLE STOPPING POWER, HAD TO MAKE CRASH AVOIDANCE MANEUVER, SWERVING OFF ROAD. UPON INSPECTION NOTICED ALL BRAKE LINES RUSTED BADLY. WILL REQUIRE REPLACEMENT OFF ALL LINES. *TR
Service Brakes
Filed Oct 27, 2014176,000 milesNJ
OUT FOR A DRIVE IN THE PENNSYLVANIA MOUNTAINS WHEN EXPERIENCED DIFFICULTY STOPPING. CHECKED BRAKE FLUID. IT WAS 3/4 EMPTY DUE TO LEAKAGE IN LINES. TOOK TRUCK TO THE REPAIR SHOP. BRAKE LINES NEED TO BE REPLACED DUE TO RUSTING OUT. THE COST WILL BE APPROXIMATELY $1,000.00. I REGULARLY MAINTAIN MY TRUCK. *TR
Service BrakesCrash
Filed Oct 26, 2014192,000 milesVA
WAS PULLING A TRAILOR WITH TRACTOR AND BUSHHOG ON IT. 3 CARS WERE STOPPED IN FRONT OF ME. THE FIRST ONE TURNING LEFT. I WENT TO STOP. BRAKE PEDAL WENT TO FLOOR. HITTING THE VEHICLE IN FRONT ME, PUSHING THAT ONE INTO THE ONE IN FRONT OF THAT ONE. UPON INSPECTION BRAKE LINE UNDER DRIVERS FLOOR HAD BURST OPEN DUE TO RUST. TRACTOR ALSO CAME FORWARD EVEN BEING STRAPPED DOWN BREAKING THE HEAD GATE ON TRAILOR. GM NEEDS TO STEP UP TO THE PLATE AND FIX THIS ISSUE WITH THESE TRUCKS. VERY LUCKY NO ONE WAS KILLED OR INJURED. *TR
Service Brakes
Filed Oct 24, 2014145,385 milesPA
BRAKE PEDAL WENT TO THE FLOOR WITH VERY LITTLE STOPPING ABILITY. FORTUNATELY, THERE WAS TIME TO COME TO A GRADUAL STOP BECAUSE A QUICK STOP WAS NOT POSSIBLE. HAD THE VEHICLE TOWED TO A CHEVROLET DEALER. BRAKE LIES WERE "RUSTED THROUGH." COST TO REPAIR WAS $1199.29. *TR
Service Brakes
Filed Oct 15, 2014119,000 milesMD
PULLED OFF INTERSTATE 95 TO SWITCH DRIVERS. WHEN THE VEHICLE STOPPED AND WAS PUT INTO PARK THE BRAKE LINES RUPTURED. ON INSPECTION LINES WERE COMPLETELY RUSTED (ALL 3). CHEVROLET CORPORATE REFUSES ANY RESPONSIBILITY FOR INFERIOR MATERIAL, DEALER IS CHARGING $3400 TO REPLACE LINES. EXACTLY 2 MINUTES EARLIER AND THE TRUCK WOULD HAVE BEEN ON 95 AND THIS WOULD HAVE BEEN DISASTROUS AND PERHAPS FATAL. *TR
Equipment Adaptive/Mobility
Filed Oct 7, 2014VA
THIS TRUCK HAS HAD ACTUALLY 3 OF THESE PUT ON THE FIRST ONE WAS APP.JUNE 2011 THE SECOND TIME WAS SEPT.19TH 2011 THESE LAST TIME IT HAD MELTED ALL OF THE WIRES UNDER THE KICK PANEL ON THE PASSENGER SIDE WHICH THIS CONTROLS THE A/C AND THE HEAT BLOWER WHICH COULD HAVE BEEN IN DANGER OF STARTING A FIRE.THIS TRUCK SHOULD NOT HAVE HAD TO HAVE 3 OF THESE PUT ON!!!!!!!!!! *TR
Service Brakes
Filed Oct 6, 2014223,000 milesCT
BRAKES HAD BEEN A LITTLE MUSHY, THEN AS THE DRIVER WAS COMING TO A STOP, HE NOTICED THAT HE LOST ALL HYDRAULIC PRESSURE. HE USED THE PARKING BRAKE IN ORDER TO DRIVE IT TO A SAFE PLACE. LOOKING UNDER THE VEHICLE THE NEXT DAY, THE BRAKE LINES ARE COMPLETELY RUSTED OUT AND THERE WAS A PUDDLE OF BRAKE FLUID. *TR
Complaints 1-50 of 622, newest first, reproduced as filed.
Going by the federal record, it is one of the Silverado years to avoid: owners filed 622 complaints, 3.4 times as many as a typical Silverado year. The most common complaint is about the brakes (31%).
What is the most common problem with the 2004 Chevrolet Silverado?
The brakes: 193 of the 622 complaints (31%) are about it. Owners most often say it loses its brakes or the pedal sinks (32%), leaks oil or fluid (13%) and sets off warning lights on the dash (9%). The typical report comes at 74,000 miles.
How many recalls does the 2004 Chevrolet Silverado have?
15 safety recalls on file with NHTSA, the most recent filed Aug 11, 2008. The largest, 04V129000, covered 3,662,211 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2004 Chevrolet Silverado problems start?
Half of the complaints that record an odometer reading came in before 47,000 miles. For the brakes the midpoint is 74,000 miles.
Has NHTSA investigated the 2004 Chevrolet Silverado?
Yes, once. EA04012 ("HYDRAULIC PUMP FAILRES") was opened Apr 30, 2004 and closed Feb 28, 2005.
Are there service bulletins for the 2004 Chevrolet Silverado?
The manufacturer filed 578 technical service bulletins and other notices for it with NHTSA, most of them about the engine (165), the transmission (94) and the fuel system (43). They include a service campaign, 05546, filed Aug 1, 2005. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
3 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 11, 2008. Source: NHTSA Office of Defects Investigation.