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2013 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Power Train
Filed Aug 23, 201743,000 milesMI

WHEN DRIVING AT LOW SPEEDS (EG 20MPH) AND THEN RE-APPLYING GAS PEDAL TO ACCELERATE THERE IS A LARGE JUMP/KICK FROM WHAT SEEMS TO BE THE LOCK UP O F TRANSMISSION AND ENGINE. ALSO THE POWERTRAIN DOESNT FEEL SMOOTH WHEN DRIVING AT HIGHWAY SPEEDS. IT SEEMS AS THOUGH SOMETHING IS LOOSE OR NOT ROTATING ON THE CORRECT AXIS. I HAVE TAKEN CAR TO DEALER AND MECHANICS ABOUT 7 TIMES THIS YEAR ALL TO NO AVAIL. THE VIBRATIONS AND UNSMOOTHNESS AREN'T EXPERIENCED IN COMPETITOR CARS THAT I HAVE DRIVEN. THIS HAS OCCURED OVER THE COURSE OF 7 MONTHS.

Traction Control System
Filed Aug 17, 201783,000 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

Traction Control System
Filed Aug 17, 201783,000 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TUR,N THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.

Service Brakes
Filed Aug 15, 201785,000 milesIL

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE ABS, TRACTION CONTROL, AND SERVICE BRAKE ASSIST INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed Jul 19, 201786,028 milesAL

"TAKATA RECALL" I PURCHASED A 2013 CHEVROLET IMPALA 02/2015. ONE MONTH LATER MY CAR STOPPED IN ME. I GOT THE CAR TOWED TO SERRA CHEVROLET. THEY SAID I WAS OUT OF GAS WHICH I DIDN'T BELIEVE CAUSE I WAS AT QTR OF TANK. THEY SAID WITH THE KIND OF ENGINE I HAD QTR OF A TANK MEANT EMPTY IN MY CAR. I DIDN'T BELIEVE THIS. IN 02/2016, ON MY WAY TO WORK, MY CAR STOP ON THE INTERSTATE. I GOT THE CAR TOWED TO SERRA CHEVROLET AGAIN. THEY SAID MY FUEL PUMP SENSOR AND SOMETHING ELSE WAS GONE. THEY USED MY EXTENDED WARRANTY THAT I PURCHASED W/ SERRA TOYOTA WHEN I BOUGHT THE VEHICLE. I LOST MY JOB DUE TO THIS PROBLEM WITH THIS CAR. IN 02/2017, THE CAR STOPPED ON ME AGAIN. I GOT THE CAR TOWED AGAIN TO SERRA ON 02/03/17. THEY SAID IT WAS MY FUEL PUMP SENSOR. I HAD TO PAY $420.21 OUT OF POCKET ON 02/09 TO GET MY CAR. THEY SAID MY EXTENDED WARRANTY HAD EXPIRED. I DON'T UNDERSTAND CAUSE MY POWERTRAIN WARRANTY HAVEN'T EXPIRED, I'M ALSO STILL PAYING FOR AN EXTENDED WARRANTY WITH MY CARNOTE BUT I CAN'T UTILIZE, AND I ONLY USED THE EXTENDED WARRANTY ONCE. ON 02/13/17 AFTER I GOT MY CAR FROM SERRA MY CAR STOP WHILE I WAS DRIVING AGAIN. I CONTACTED SERRA. THEY PAID FOR TOWING BUT I HAD TO PAY FOR AN EMC, WHICH WAS $329.18. AT THE TIME, MY CAR HAD 86,078 MILES. ON 4/28/2017, I DON'T KNOW WHAT THEY SAID WAS WRONG BUT I PAID $1,131.25 ON 05/15/2017. I DON'T THINK THEY KNEW WHAT WAS WRONG. ON 05/24/2017, MY CAR MESSED UP AGAIN, AND I HAD TO PAY $133.00. SERRA GAVE ME A $32.95 DISCOUNT CAUSE I'VE HAD TO SPE

Structure › Body
Filed Jul 5, 201794,800 milesIL

AS I WAS DRIVING ON I 294 I HEARD A LOUD BANG SORT OF LIKE A GUN SHOT AND GLASS FROM THE SUNROOF CAME RAINING DOWN ON ME. I PULLED OVER AND LOOKED AROUND IN THE CAR TO SEE IF SOMETHING LANDED ON IT HOWEVER THERE WAS NOTHING BUT GLASS.

Air BagsCrash
Filed Jun 14, 201760,000 milesOH

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE PASSENGER DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Steering
Filed Jun 12, 201755,000 milesCA

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT AND/OR RIGHT TURNS FROM A DEAD STOP

Engine
Filed Jun 5, 201738,000 milesME

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED INTO DRIVE, THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT STATED THAT THE SAME FAILURE RECURRED THREE OTHERS TIMES. IN ORDER TO REMEDY THE FAILURE, THE VEHICLE HAD TO BE SHUT OFF THREE OR FOUR TIMES AND THEN RESTARTED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN TO THE CREST CHEVROLET DEALER THREE TIMES FOR THE SAME FAILURE AND WAS REPAIRED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 08/03/17*LJ *JS

Electronic Stability Control (esc)
Filed Jun 4, 201720,000 milesOH

MOSTLY WHEN TURNING WHILE IN REVERSE, THE TRACTION CONTROL LIGHT COMES ON AND THE CAR HESITATES SLIGHTLY. THERE IS ALSO A GRINDING NOISE. THIS WILL HAPPEN OCCASIONALLY GOING FORWARD. DURING THE SUMMER MONTHS THIS HAPPENS SEVERAL TIMES WEEK. DURING THE COOLER MONTHS IT ONLY HAPPENS OCCASIONALLY. THE CAR WILL BE FOUR YEARS OLD IN 08/2017 AND IT HAS LESS THAN 28,000 MILES ON IT. THIS PROBLEM STARTED IN 06/2016 WHEN THE CAR HAD APPROXIMATELY 20,000 MILES ON IT. HAD THE BRAKES LOOKED AT AND WAS TOLD THEY WERE FINE. CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS OR HOW TO FIX IT.

Engine
Filed May 19, 201780,000 milesNY

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE TURNING LEFT AT 10 MPH, THE VEHICLE STALLED AND THE ENGINE RE-ENGAGED INDEPENDENTLY. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED BEFORE ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electronic Stability Control (esc)
Filed May 17, 2017130,000 milesWV

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A TURN, THE BRAKES INDEPENDENTLY APPLIED AND AN ABNORMAL GRINDING NOISE COULD BE HEARD. THE FAILURE WAS INTERMITTENT. THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES, ROTORS, BEARING, AND TIRES WERE REPLACED. THE CONTACT NOTIFIED THE LOCAL CHRYSLER DEALER WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT PROVIDED. UPDATED 07/18/17*LJ *CN

Service Brakes
Filed May 12, 2017KY

ELECTRONIC STABILITY CONTROL/ BRAKE ASSIST AND ABS LIGHT COMES ON AT RANDOM TIMES. TOOK TO DEALER AND SAY NOTHING WRONG WITH IT HAD WHEEL BEARING REPLACED AND PROBLEM IS BACK. HAPPENS WHILE IN REVERSE

Vehicle Speed Control
Filed May 11, 201776,000 milesAL

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR KEPT ILLUMINATING. WHILE MAKING LEFT TURNS, THE WHEELS ON THE VEHICLE MADE AN ABNORMAL NOISE AND THE SPEED REDUCED. IT WAS DIFFICULT TO ACCELERATE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE FOR VARIOUS REPAIRS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Service Brakes
Filed May 8, 201775,000 milesNC

MY 2013 CHEVY IMPALA IS HAVING ISSUE WITH THE ABS TRACTION CONTROL SYSTEM. THE CAR MAKES A GRINDING NOISE WHEN DRIVING AND THE SERVICE TRACTION CONTIL, SERVICE STABILITRAK, AND SERVICE BRAKE ASSIST, WHEN PRESSING BRAKE YOU CAN FEEL IT PULSATING AND THE CAR SLIDES. THE CAR ALSO DECELERATES ON IT'S ON AND THEN STARTS BACK ACCELERATING. MANY PEOPLE ARE HAVING THIS ISSUE AND CHEVY HAS YET TO RECALL THE VEHICLE, I'VE TAKING THE VEHICLE SEVERAL PLACES AND THEY DON'T KNOW WHAT'S GOING ON.

Vehicle Speed Control
Filed May 4, 201799,563 milesGA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT 10 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND REMOVED THE FRONT DRIVER SIDE TIRE TO SHOW THAT THE SPEED SENSOR WIRE WAS ACTUALLY SPLICED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,563.

Service Brakes
Filed May 3, 201760,000 milesKY

ABS MULTIPLE TIMES THIS VEHICLE WILL LOCK UP THE BRAKES WHEN ATTEMPTING TO PULL OUT OF A PARKING LOT OR MAKE A TURN FROM A SLOW SPEED I.E. AN INTERSECTION THIS HAS NEARLY CAUSE MANY ACCIDENTS. AFTER DOING RESEARCH ON IT AS WELL MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM ITS OUT THERE AND IT IS A HUGE SAFETY RISK. THIS PROBLEM WILL OCCUR ABOUT 80 PERCENT OF THE TIME WHEN TURNING FROM A STOPPED POSITION OR SLOW SPEED OF ANYWHERE FROM 1MPH TO 15MPH.

Electrical System
Filed May 1, 2017GA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Apr 28, 201755,000 milesNC

THE TRACTION AND/OR SUSPENSION CAUSES THE CAR TO STALL WHEN TURNING. IT IS VERY DANGEROUS BECAUSE THE CAR DOES NOT MOVE AND COULD CAUSE THE DRIVER (AND PASSENGERS) TO BE IN AN ACCIDENT. ONCE THE CAR GETS IN MOTION, IT MOVES AT AN ACCELERATED SPEED TO CATCH UP TO WHAT THE NORMAL SPEED WOULD HAVE BEEN. THIS HAPPENS MAINLY ON CITY STREETS AS A RESULT OF TURNING. THERE HAVE ALSO BEEN TIMES THE CAR WAS UNABLE TO BE IN MOTION WHEN SIMPLY STOPPING AT A STOP SIGN AND DRIVING FORWARD.

Wheels
Filed Apr 26, 201718,000 milesIN

AUTO BRAKING SYSTEM CONSTANTLY GOES ON / OFF TOLD IT'S HUB SENSOR. REPLACE HUB SAME PROBLEM INTERNET HAS MANY PEOPLE WITH SAME PROBLEM, AND SPENT MORE THAN ME TROUBLESHOOTING THE PROBLEM AND STILL CAN'T RESOLVE THIS PROBLEM. HOW CAN YOU TELL IF BRAKES ARE FAILING IF THIS SYSTEM CONTINUES TO ALARM FOR NO KNOWN REASON.

Service Brakes
Filed Apr 24, 201747,000 milesFL

AT 47,000MILES THE ABS WARNING LIGHT CAME ON. I WENT AHEAD AND REPLACED THE HUB WHEEL. THE LIGHT WENT OFF FOR ABOUT A WEEK. THE STABILITYTRACK WARNING CAME ON. IT GOES OFF. BUT THEN WHEN I MAKE A LEFT TURN THE LIGHT COMES BACK ON AGAIN. I HAVE SPENT COUNTLESS HOURS RESEARCHING TRYING TO FIND A SOLUTION TO NO AVAIL. THEY SHOULD ISSUE A RECALL FOR THIS CHEVY MODEL.

Electronic Stability Control (esc)
Filed Apr 17, 2017AL

DRIVING AT LOW SPEED 40MILES OR LESS PULL UP AND STOP TO MAKE TURN AND CAR MAKES A GRINDING NOISE AND TRACTION CONTROL LIGHT COMES ON. STALLS SOME BEFORE IT WILL PULL OFF. TOOK TO DEALERSHIP THEY COULD NOT REPRODUCE ISSUE SO THEY STATED THEY COULDN'T DO ANYTHING. LEFT LOT AND IT DID IT AGAIN.

Service Brakes
Filed Apr 17, 201734,350 milesNJ

UNWANTED TRACTION CONTROL/ABS ACTIVATION AT LOW SPEED. IT USUALLY HAPPENS FROM A STOP WHEN TURNING LEFT, BUT ALSO HAS OCCURRED AT LOW SPEED WHEN TURNING LEFT, WHEN GOING STRAIGHT OVER A BUMPY ROAD AND ALSO WHEN TURNING RIGHT. THE ROADS ARE DRY. TRACTION CONTROL/ABS ACTIVATES WITH A DISTINCT NOISE AND VEHICLE HESITATION. DASH LIGHTS/NOTIFICATIONS ARE USUALLY NOT ACTIVATED HOWEVER SERVICE TRACTION CONTROL HAS APPEARED A FEW TIMES. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MAKING LEFT TURNS AND THE VEHICLE HESITATES IN THE MIDDLE OF THE TURN WITH ON-COMING TRAFFIC. THIS HAS BEEN ONGOING FOR ONE AND A HALF YEARS VERY INTERMITTENTLY, BUT HAS BECOME CONSTANT NOW EVERY TIME THE CAR IS DRIVEN. THE CAR HAS BEEN TO THE DEALER 3 TIMES FOR 6 DAYS OVER THE LAST 2 WEEKS AND HAS NOT BEEN FIXED. I FINALLY DROVE WITH A MECHANIC AND EASILY REPLICATED THE PROBLEM SEVERAL TIMES. THE CAR IS CURRENTLY AT THE DEALER FOR A 4TH TIME (AFTER THE MECHANIC VERIFIED THAT THERE IS A PROBLEM). THE CAR IS A SAFETY HAZARD AND THE PROBLEM MUST BE REPAIRED PERMANENTLY.

Electronic Stability Control (esc)Crash
Filed Apr 13, 201780,000 milesAR

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. WHILE TEST DRIVING THE VEHICLE, THE MECHANIC EXPERIENCED THE FAILURE. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL HUB ASSEMBLY, STABILIZER BAR, THE FRONT DRIVER AND PASSENGER SIDE TIE RODS, AND BRAKES SHOULD BE REPLACED TO MITIGATE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electronic Stability Control (esc)
Filed Apr 6, 201784,000 milesIA

EVER SINCE I BOUGHT MY CAR IN 2014 THE TRACTION CONTROL HAS FIRED INTERMITTENTLY WHEN MAKING LEFT TURNS. IT STOPPED FOR A WHILE, SO I DIDN'T PAY ATTENTION TO IT. NOW RECENTLY IT HAS STARTED AGAIN AND MUCH WORSE. IT NOW DOES IT WHEN I TURN IN EITHER DIRECTION, GOING FORWARD OR REVERSING AND THE TRACTION LIGHT WILL FLASH ON DRIVING STRAIGHT AS WELL.

Unknown or Other
Filed Apr 4, 201762,000 milesMN

FROM A STOP, WHEN I TURN LEFT OR RIGHT, THE TRACTION CONTROL/STABILITY CONTROL ACTUATES CAUSING THE CAR TO SIGNIFICANTLY REDUCE FORWARD MOVEMENT AND HEAR A GRINDING OR SCRAPING NOISE CAUSING AN UNSAFE SITUATION IN HEAVY TRAFFIC. HAVE HAD OTHER MOTORISTS HONKING ETC. ON A HIGHWAY.

Service Brakes
Filed Mar 31, 201752,000 milesPA

MY CAR MAKES A GRINDING SOUND WHEN I TURN LEFT AND LOSES POWER, ALSO TODAY THE SERVICE BRAKE ASSIST AND THE TRACTION LIGHTS ALL CAME ON WHEN I WAS DRIVING. I HAVE READ MANY THINGS FROM MANY PEOPLE ABOUT THIS CERTAIN PROBLEM AND IT IS COSTLY TO GET THIS FIXED AND I FEEL SOMETHING SHOULD BE DONE ABOUT THIS. THIS COULD BE VERY DANGEROUS TRYING TO TURN INTO TRAFFIC AND HAVING YOUR CAR LOSE POWER.

Vehicle Speed Control
Filed Mar 28, 201755,000 milesMI

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A LEFT TURN, THE TRACTION CONTROL ENGAGED INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE SPEED CONTROL WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Mar 28, 2017NV

HARD POPPING IN THE DASHBOARD.... I KNOW 3 OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.... IS THIS NOT MEANS FOR A RECALL.... JUST COST ME 1000 DOLLARS. WITH A WARRANTY SO WHY ISN'T THIS COVERED IN A BUMPER TO BUMPER WARRANTY?

Service Brakes
Filed Mar 22, 201752,000 milesIL

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH BRAKE AND HUB BEARING FAILURE. THE BRAKES AND HUB BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS

Electrical System
Filed Mar 14, 201749,200 milesKS

DASHBOARD INDICATOR SHOWS 88 MILES FUEL RANGE REMAINING. CAR RAN OUT OF GAS. FUEL RANGE INDICATOR KEPT INCREASING THE RANGE DURING THE LAST 20 MILES OF DRIVING. NO ALARM SOUNDED. CAR HAS LESS THAN 50,000 MILES ON IT. WE CAN NO LONGER TRUST THE FUEL RANGE INDICATOR.

Electronic Stability Control (esc)
Filed Feb 19, 201739,000 milesNM

THE VEHICLES TRACTION CONTROL LIGHT COMES ON WHEN MAKING SLOW LEFT TURNS AND THE VEHICLES FRONT WHEEL SEEMS TO LOCK UP IT ALMOST FEELS LIKE HAVING RUN OVER SOMETHING.IT SEEMS TO HAPPEN WHEN TURNING LEFT AFTER HAVING BEEN AT A STANDSTILL.THIS WAS THE SECOND OR THIRD TIME IT HAS HAPPENED IN TWO WEEKS.

Electronic Stability Control (esc)
Filed Feb 6, 201790,000 milesMD

WHEN MAKING LEFT TURNS THE ESC LIGHT FLASHES AND MAKES A GRINDING NOISE AND OR WARNINGS DISPLAY TO SERVICE BRAKE, STABILITY TRAK CONTROL.

Electronic Stability Control (esc)
Filed Feb 4, 201737,789 milesCA

WHEN MAKING A SHARP LEFT OR RIGHT TURN THE ONE WHEEL WOULD MAKE A POPPING OR GRINDING NOISE. HAD 37000 M7LES ON CAR. TOOK IT TO DEALER 3 TIMES BEFORE THE INSTRUMENT PANEL INDICATED TRACTION CONTROL PROBLEM. THEY REPLACD BOTH SPEED CONTROL HARNESSES. COST $750. TECH STATED I MAY GET MONEY BACK SHOULD THERE BE A RECALL. TO THIS DATE NO RECALL.

Electrical System
Filed Jan 15, 2017LA

2013 CHEVROLET IMPALA: A WEEK AGO MY PASSENGER WINDOW (BACKSEAT) I ROLLED IT DOWN WITH THE DRIVER SIDE BUT COULD ONLY ROLL IT BACK UP WITH THE ORINGNAL DOOR ( RIGHT SIDE BACK DOOR) AND NOW MY BREAK LIGHTS STAY ON I HAVE TO UNPLUG BATTERY TO CUT EVERYTHING OFF BECAUSE IT WILL NOT GO OFF ANY OTHER WAY I TURNED CAR COMPLETELY OFF AND ALSO TURN LIGHTS OFF INSTEAD OF AUTO AND STILL THEY REMAIN ON

Electronic Stability Control (esc)
Filed Jan 11, 201785,000 milesOR

AFTER REVERSING, THEN WHEN ACCELERATING OUT TO MAKE A LEFT TURN, MY CAR MAKES A GRINDING NOISE, I CAN FEEL IT IN MY ACCELERATOR AND I LOSE POWER, MY TRACTION CONTROL LIGHT GOES ON, SOMETIMES MY BRAKE ASSIST, ABS, AND STABILTRAK LIGHTS COME ON TOO... IF I BACK OFF AND TRY AGAIN I CAN THEN ACCELERATE OUT AND PROCEED AS NORMAL, HAPPENS INTERMITTENTLY, HARD TO DUPLICATE, MAKES ME FEEL UNSAFE IF I NEED TO ACCELERATE OUT OF A TURN THEN I WILL NOT HAVE THE ABILITY TO DO SO. I WANT TO TAKE IT IN TO SEE IF IT NEEDS A REPAIR, BUT BY READING FORUMS, MANY MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE CHEVY IMPALA AND HAVE PAID HUNDREDS OF DOLLARS TO GET DIFFERENT THINGS FIXED, AND IT DOESN'T SOLVE THE ISSUE. STARTED 3 WEEKS AGO, AND HAS HAPPENED MANY TIME IN THAT 3 WEEKS. MY CAR HAS ABOUT 85,000 MILES ON IT. I USE TO LOVE MY IMPALA, NOW JUST WANT TO GET RID OF IT.

Electronic Stability Control (esc)
Filed Jan 6, 201765,000 milesNC

THIS IS THE SECOND TIME THIS HAS HAPPENED IN A YEAR. THE FIRST TIME I WAS DRIVING AND THE CAR JUST SLOWED DOWN WITH SERVICE STABILITRAK POPPING UP ON THE DASH. TOOK IT TO THE DEALERSHIP AND HAD TO PAY 900 OUT OF POCKET TO FIX. NOW JUST HAPPENED AGAIN THIS MORNING JAN 6, 2017. CALLED CHEVROLET CORPORATE OFFICE AND THEY SAID THIS IS SOMETHING I WILL HAVE TO CONTINUE TO PAY FOR OUT OF POCKET. THIS NEEDS TO BE A RECALL. *TR

Traction Control System
Filed Dec 26, 201672,100 milesVA

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

Wheels
Filed Dec 9, 201676,000 milesAZ

"TAKATA RECALL" WHEN I TURN MY WHEEL TO THE LEFT AND PROCEED TO DRIVE . THE TRACTION CONTROL LIGHT COMES ON AND I HEAR A RUBBING NOISE. I HAVE HAD IT LOOKED AT AND THEY DON'T BELIEVE THE WHEEL HUB OR BEARINGS IS BAD. I HAVE NOTICED OTHER IMPALA OWNERS ARE HAVING THE SAME ISSUE. MY VEHICLE IS 78,000 MILES AND MY BUMPER TO BUMPER WARRANTY HAS EXPIRED. I FEEL THAT THIS SHOULD BE FIXED BY CHEVROLET BY A RECALL. ASAP I AM NEEDING TO DRIVE ACROSS THE COUNTRY OF ROUND TRIP MILES OF 4,000. VERY SCARED TO DRIVE MY CAR , AFRAID THAT IT IS THE BEARING AND WILL LOCK UP ON ME ON THE FREEWAY. PLEASE TAKE IMMEDIATE ATTENTION TO THIS PROBLEM. *TR

Electronic Stability Control (esc)
Filed Dec 3, 201645,000 milesFL

WHILE DRVING AT ANY SPEED THE STABILITY CONTROL SYSTEM ACTIVATED RESULTING IN REDUCED POWER, LEFT SIDE NOISE FROM WHEEL AND RUMBLING IN THE BRAKE PEDAL. TOOK IT TO MY LOCAL CHEVY SHOP AND PAID OVER 500 DOLLARS TO REPLACE "GYRO". COUPLE OF WEEKS LATER HAD THE SAME PROBLEM. RETURNED TO THE DEALERSHIP AND WAS TOLD THAT MY ALTERNATOR WAS BAD. HAD IT CHECKED OUT AND THE ALTERNATOR HAS NO PROBLEMS OR CODES WHEN IT WAS CHECKED. THE ONLY CODES THAT SHOWS POINT TO THE STABILITY CONTROL SYSTEM!!!. FUSTRATED WITH CHEVY DO TO LACK OF CONCERN. CONSIDERING THE LEMON LAW AS A MEANS OF FIXING THE PROBLEM. THIS IS MY LAST CHEVY PRODUCT!!!!!!

Unknown or Other
Filed Nov 30, 201665,000 milesTX

TAKATA RECALL- FAULTY AC FLAP. CAUSES THE AC TO MAKE LOUD POPPING NOISE AND DRAINS ENERGY FROM THE BATTERY.

Electronic Stability Control (esc)
Filed Nov 21, 201625,000 milesIL

BOUGHT MY 2013 IMPALA USED BUT AROUND 25000 MILES STARTED GETTING ISSUES WITH TURNING LEFT AND ACCELERATING. THE TRACTION CONTROL WILL ENGAGE AND CAUSE THE CAR TO HESITATE. BIG ISSUE WHEN TRYING TO CROSS IN FRONT OF ONCOMING TRAFFIC. HAD INTO THE DEALER MANY TIMES BUT THEY DO NOT SEEM TO KNOW WHAT THE ISSUE IS. TWICE I HAVE HAD ALL THE LIGHTS GO OFF AND POWER REDUCED WHILE ON THE INTERSTATE. THEY HAVE REPLACED THE COMPUTER TWICE FOR THAT ONE. THIS MIGHT BE MY LAST CHEVY. 3/36 WARRANTY IS A JOKE ANYMORE!

Electronic Stability Control (esc)
Filed Nov 17, 201648,000 milesMN

THE ABS TRACTION CONTROL, BRAKE ASSIST AND STABILITY CONTROL WARNING LIGHT COMING ON INTERMITTENTLY WHILE DRIVING & MAKING A LEFT TURN A GRINDING & SLIPPAGE NOISE CAN BE NOTICE(VERY UNSAFE TO DRIVE). HAD IT CHECKED AND CODE READING LEFT FRONT HUB, HAD BOTH HUBS REPLACED AND STILL HAVE PROBLEM! LOOKS LIKE MANY OWNERS HAVE THE SAME PROBLEM, SHOULD BE ON A RECALL!

Electronic Stability Control (esc)
Filed Nov 3, 201612,000 milesIN

12,000 MILES STABILITY CONTROL , AND ABS LIGHT CAME ON SERVICE REQUIRED. LIGHT STAYS ON 5-10 MINUTES GOES OUT RANDOMLY DEALERS BAFFLED FOR THE CAUSE, DEALER SAYS UNLESS THEY CAN DUPLICATE IT, WARNING LIGHT TO COME ON THEY CAN'T SERVICE. ,I WENT FOR AN OIL CHANGE AT MIDAS THEY CHECKED IT SAID IT WAS THE WHEEL BEARING SENSOR THAT GOVERNS THAT I REPLACE THE WHEEL BEARING , OKAY FOR A WHILE NOW BACK ON AGAIN IN LESS THAN A THOUSAND MILES. STABILITY CONTROL IS VERY VALUABLE FOR CARS NOWADAYS SO THIS IS DEFINITELY A SAFETY FACTOR IF STABILITY CONTROL IS LOST. REPORTS ON THE INTERNET OF PEOPLE REPLACING ALL THE WHEEL BEARINGS ON THE FRONT HUBS AND EVERYTHING AND STILL HAVING THE SAME PROBLEM SO THIS IS NOT AN ISOLATED INCIDENT. *TR

Service Brakes
Filed Nov 3, 201660,000 milesMD

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

Electrical System
Filed Nov 2, 201645,000 milesCT

WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BECOMING MORE FREQUENT. NOT KNOWN WHAT THE PROBLEM IS, BUT APPEARS TO BE TIED TO ABS/ELECTRICAL SYSTEM. POSTINGS OF SIMILAR SITUATIONS HAVE APPEARED IN VARIOUS WEBSITES DEALING WITH FREQUENT PROBLEMS OF SPECIFIC VEHICLES. GM DEALER CHARGED ME DIAGNOSIS FEE, BUT FOUND NOTHING. GM DEALER SAID IN ORDER TO FIND THE PROBLEM I WOULD HAVE TO BRING CAR IN WHEN ABS LIGHT WAS ON. I AM CONCERNED THAT I AM DUE FOR A SIGNIFICANT FAILURE BEFORE DEALER FINDS THE PROBLEM, OR ACKNOWLEDGES SAME. ALTHOUGH I REFERENCE ONE DATE OF OCCURRENCE, THIS PROBLEM HAS BEEN HAPPENING FOR 6 MONTHS WITH INCREASING EVENTS AS OF LATE.

Traction Control System
Filed Oct 28, 201671,000 milesCA

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT AND/OR RIGHT TURNS FROM A DEAD STOP. *TR

Power Train
Filed Oct 25, 201681,205 milesVA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND MADE A GRINDING NOISE WHEN MAKING A TURN IN THE MIDDLE OF AN INTERSECTION. THE CONTACT ALSO HEARD GRINDING NOISES WHEN THE VEHICLE WAS SHIFTED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 81,205.

Wheels
Filed Oct 25, 2016VA

MY CAR HAS BEEN MAKING A GRINDING NOISE WHEN BACKING UP OR TURNING LEFT. IT DOES IT ONCE IN A WHILE. WHEN ACCELERATED IT DOESN'T GO ANYWHERE THEN IT TAKES OFF.ALMOST CAUSED MY DAUGHTER TO HAVE A WRECK TODAY AND I'M NOT PLEASED. TOOK IT TO A FEW PLACES TO HAVE IT CHECKED AND IT WOULDN'T DO IT. AFTER TODAY, I AM NOT TO HAPPY WITH MY 2013 CHEVROLET IMPALA LTZ. SOMETHING NEEDS TO BE DONE ABOUT THIS CONTINUING PROBLEM WITH THESE CARS. IS IT GONNA TAKE SOMEONE TO DIE BEFORE CHEVROLET DOES SOMETHING ABOUT IT. MY DAUGHTER WAS TURNING INTO A BUSY INTERSECTION WHEN THIS HAPPENED.

Electronic Stability Control (esc)
Filed Oct 21, 201634,700 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING THE VEHICLE AT ANY SPEED AND VEERING LEFT, THE TIRES SPUN AND THE INSTRUMENT PANEL DISPLAYED THE VEHICLE ICON AND "STABILITY TRACK SERVICE". THE VEHICLE WAS DRIVEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE FAILURE RECURRED MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,700.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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