Page 4 of 6 · complaints 151–200 of 272

2013 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Service Brakes
Filed Oct 11, 201669,000 milesVA

WHEN STARTING FROM A STANDSTILL, THE TRACTION CONTROL SYSTEM SEEMS TO KICK IN AND THE INDICATOR LIGHT COMES ON. INITIAL OCCURRENCES ONLY SEEMED TO HAPPEN WHEN TURNING LEFT FROM A STANDSTILL, BUT NOW IT IS OCCURRING WHEN TURNING EITHER DIRECTION FROM A STANDSTILL. THIS IS OCCURRING AT LOW SPEEDS ON BOTH DRY AND WET PAVEMENT WITH VERY LITTLE ACCELERATION (I.E., NO TIRE SLIPPAGE).

Steering
Filed Sep 29, 201644,000 milesNY

CAR WAS MAKING A SQUEAKING NOISE WHEN YOU TURNED THE WHEEL. TOOK IT IN TO DEALER. THEY SAID STEERING COLUMN WAS LEAKING AND COULD RESULT IN LOSS OF STEERING IF NOT REPAIRED. 1300.00 TO REPAIR. THIS IS A 3 YEAR OLD CAR WITH 44,000 MILES ON IT. WAS NOT COVERED UNDER WARRANTY. LOSING YOUR STEERING IS CERTAINLY A MAJOR SAFETY CONCERN.

Service Brakes
Filed Sep 14, 201654,000 milesIL

RECEIVED "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST" WARNINGS ALL AT THE SAME TIME. CAR MAKES A LOUD NOISE WHEN REVERSING AND TURNING TO THE RIGHT OR LEFT AT LOW SPEEDS. OCCASIONALLY WHILE BRAKING, THE CAR SKIDS. ABS LIGHT ALSO CAME ON.

Steering
Filed Sep 9, 201646,900 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,900. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

Electrical System
Filed Sep 6, 201654,000 milesFL

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE ENGINE, THE BATTERY FAILED. THE BATTERY WAS ABLE TO BE JUMPSTARTED. THE DEALER DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MECHANIC SUGGESTED THAT THE CONTACT REPLACE THE GRILL TO PREVENT THE BATTERY FROM FAILING AGAIN. A FEW DAYS LATER, THE VEHICLE WAS UNABLE TO START WHEN THE KEY WAS TURNED IN THE IGNITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. SHORTLY AFTER, THE COMPUTER SYSTEM RESET AND ALL OF THE WARNING PROMPTS ILLUMINATED. THE CONTACT STATED THAT THE ALARM, TURN SIGNALS, HORN, AND NOTIFICATIONS FAILED TO FUNCTION PROPERLY. THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION SWITCH, BUT WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION BECAUSE IT WAS TOO HOT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 54,000.

Air Bags
Filed Aug 31, 201660,000 milesIN

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MILES PER HOUR, A TRUCK PULLED OUT IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF THE TRUCK. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED BUT NOT WITH ENOUGH TIME DUE TO THE TRUCKS RAPID MERGE IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 60,000.

Wheels
Filed Aug 30, 201639,000 milesMN

PLEASE REFERENCE COMPLAINT NUMBER 10899363 FILED ON 8/29/2016. ON 8/30/2016 TWO ADDITTIONAL TIRES OF THE SAME DOT NUMBER WERE FOUND TO HAVE SIMILAR DEFECTS ON THE SAME VEHICLE, BUT HAD NOT COMPLETELY FAILED WITH A BLOWOUT OR AIR LEAKDOWN. THE TWO ADDITTIONAL ORIGINAL EQUIPMENT TIRES ON THE SAME VEHICLE WERE FOUND, DURING INSPECTION WITH THE VEHICLE STATIONARY, TO HAVE SEPARATIONS/BULGES AT THE INNER TIRE EDGE WHERE THE TIRE FACE MEETS THE SIDEWALL. NEITHER OF THESE TIRES CAUSED ANY "THUMPING" DURING DRIVING; HOWEVER, EXAMINATION REVEALED THAT THE SEPARATION HAD BEEN ONGOING FOR ENOUGH TIME TO ALLOW WEAR OF THE RAISED AREA AND FATIGUE CRACKING/CHECKING IN THE SIPES OVERLYING THE SEPARATED AREA. IN ALL CASES, THE SEPARATED AREA WAS PRESSURIZED AND COULD BE PUSHED IN UNTIL THE OUTER TIRE RUBBER CONTACTED THE INNER BODY OF THE TIRE. ADDITTIONALLY THERE WAS NO AIR LEAKAGE OR REDUCTION IN TIRE PRESSURE. MILEAGE AT THE TIME OF THE OBSERVED DEFECT ON THESE TWO ADDITTIONAL TIRES WAS 39,000. THE DOT NUMBER OF THE TWO ADDITTIONAL AFFECTED TIRES IS M643 BHDR 3912. BE ADVISED THAT ALL TIRES ON THIS VEHICLE HAVE BEEN MAINTAINED TO THE TIRE MANUFACTURERS SPECIFICATION. THE ATTACHED PHOTO SHOWS THE SWELLING/SEPARATION/CRACKING/WEAR AT THE TIRE EDGE OF ONE OF THE TWO ADDITTIONAL TIRES FROM DOT NUMBER M643 BHDR 3912 - OBSERVED DEFECT ON 8/30/2016 WAS SIMILAR ON BOTH OF THESE TIRES. DUE THE THE NATURE OF THIS FAILURE, WHERE SEPARATION HAD OBVIOUSLY BEEN ONGOING FOR A PERIOD OF TIME AS INDICATED

Service Brakes
Filed Aug 30, 201672,573 milesGA

BRAKE AND STEERING SYSTEM DEFECT. WHILE DRIVING THE ANTILOCK BRAKE LIGHT CAME ON, ALSO THE TRACTION CONTROL, STABILI-TRAK, AND BRAKE ASSIST LIGHTS STARTED FLASHING. THE CAR WAS BEING DRIVEN IN DOWNTOWN TRAFFIC AT MODERATE SPEED. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP WHO SAID THAT THIS WAS NOT A SAFETY PROBLEM (WHAT!!!!) AND THAT IT WAS NOT COVERED UNDER THE DRIVETRAIN BUT ONLY PART OF THE 30K COVERAGE. THEY THEN SAID IT WOULD BE AT LEAST A WEEK BEFORE THEY COULD LOOK AT THE CAR. (BRAKE AND STEERING ISSUES NOT A SAFETY PROBLEM?) IN DOING SOME CHECKING ON THE INTERNET IT APPEARS THAT THIS IS A SERIOUS AND ONGOING ISSUE WITH CHEVEROLET AND GM VEHICLES FOR SEVERAL YEARS. IN ADDITION TO THE ABOVE PROBLEM THERE HAVE BEEN EVEN MORE SERIOUS SIDE EFFECTS ASSOCIATED WITH THE BRAKE, STABILITY SYSTEM. SOME EVEN REPORTED TO YOUR DEPARTMENT. IT WOULD BE GOOD IF YOUR DEPARTMENT WOULD BE PROACTIVE AND HAVE THIS ISSUE INVESTIGATED BY SOMEONE OTHER THAN GM. BEFORE THERE ARE FATALITIES ASSOCIATED WITH THIS ISSUE. PERHAPS YOU COULD SPEND SOME TIME LOOKING AT THE VARIOUS FORUMS ON THE WEB AND SEE THAT THERE SEEMS TO BE A MAJOR PROBLEM HERE. I DOUBT ANYTHING WILL BE DONE BUT THANK YOU FOR ALLOWING ME TO VENT. I AM WRITING THIS TO HELP MY SON OUT SINCE IT IS HIS CAR, AND HE A) HAS A FULL LOAD IN COLLEGE AND B) HE IS A LESS HAPPY CAMPER THAN I AM. *TR

Electronic Stability Control (esc)
Filed Aug 29, 2016OH

CAR MAKES GRINDING NOISE ON LOW SPEED LEFT TURNS. ENGINE HESITATES WHEN MAKING LEFT HAND TURN FROM DEAD STOP . VERY DANGEROUS .

Wheels
Filed Aug 29, 201639,000 milesMN

GOODYEAR EAGLE LS 2 TIRE ON A 2013 IMPALA EXPERIENCED A SIDEWALL SPLIT AND TIRE DEFLATION WHILE DRIVING ON A CITY STREET. THE DISTANCE COVERED FROM THE TIME THE TIRE DEVELOPED A PERCEPTIBLE "THUMP" TILL THE SIDEWALL RUPTURED AND TIRE WENT FLAT WAS BETWEEN ONE AND TWO MILES. UNTIL THAT TIME, THE TPS DID NOT COME ON. THE ENTIRE EVENT OCCURRED WITHIN 5 MINUTES. SEPARATION OCCURRED BETWEEN THE RADIAL PLIES AND THE OUTER RUBBER COVERIG OF THE SIDEWALL. THE GOODYEAR EAGLE LS 2 TIRES WERE ORIGINAL EQUIPMENT ON THIS VEHICLE. MILEAGE ON THE TIRES AT THE TIME OF THIS FAILURE WAS 39,000. TIRES HAVE ALWAYS BEEM MAINTAINED TO MANUFACTURERS SPECIFICATIONS.

Traction Control System
Filed Aug 22, 201630,000 milesCA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Steering
Filed Aug 18, 201670,000 milesTX

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Service Brakes
Filed Aug 17, 201645,000 milesCA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Power Train
Filed Aug 16, 201660,323 milesAZ

I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WAS STUCK FOR A FEW SECONDS WITH THE MOTOR REVVING, BUT WOULDNT MOVE. WHEN IT FINALLY WOULD, IT WOULD SHOOT FORWARD AND I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD BOTH LOWER CONTROL ARMS AND THE RIGHT FRONT HUB HAD EXCESSIVE PLAY, THE FRONT ENGINE, REAR ENGINE, STRUT MOUNT, AND TRANSMISSION MOUNT WERE TORN, THE FRONT TIMING COVER AND THE STEERING GEAR RACK WERE LEAKING AND ALL NEEDED TO BE REPLACED. SO MUCH FOR SPENDING SO MUCH MONEY FOR A CAR TO RELIABLY GET ME AND MY KIDS FROM POINT A TO B SAFELY. THANKFULLY THE DEALERSHIP IS HELPING ME OUT SO I CAN AFFORDS TO GET MY CAR FIXED, AND ITS STILL COSTING ME $2000. THE CAR ONLY HAS 60,3023 MILES ON IT.

Service Brakes
Filed Aug 3, 201630,000 milesMO

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Vehicle Speed Control
Filed Jul 30, 201660,000 milesTN

A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEAT, AT ABOUT 25 MPH ON A CITY STREET, CAR SUDDENLY TOOK OFF AS IF SHE HAD SLAMMED ACCELERATOR TO THE FLOOR. PUSHING ON THE BRAKE ENDED SUDDEN ACCELERATION, ENGINE RETURNED TO IDLE, SO I HAVE TO ASSUME THAT PROBLEM IS POSSIBLY RELATED TO CRUISE CONTROL CIRCUITS AND THAT BRAKE MAY HAVE DISENGAGED CRUISE. CRUISE CONTROL CIRCUIT WAS "ON", SINCE WE HAD PREVIOUSLY BEEN CRUISING ON INTERSTATE, BUT WAS NOT ENGAGED (OR SET) WHEN INCIDENT OCCURRED. THIS PROBLEM CAME OUT OF NOWHERE, OCCURRED TWICE IN A WEEK'S TIME, THEN DISAPPEARED. WE ARE WONDERING IF IT WILL OCCUR AGAIN. 2013 CHEVROLET IMPALA W/ 60,000 MILES

Power Train
Filed Jul 22, 201639,000 milesNC

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Electronic Stability Control (esc)
Filed Jun 28, 201645,000 milesCA

ELECTRIC STABILITY CONTROL GRINDING NOISE FROM FRONT AND ABS ENGAGES THE BRAKES AND LOW TRACTION LIGHT FLASHES ON WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE.

Steering
Filed Jun 24, 201625,000 milesVA

WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE CAR LURCHES SLIGHTLY FORWARD AND MAKES A TERRIBLE NOISE---LOUD ENOUGH TO BE HEARD OUTSIDE OF THE CAR. A MECHANIC CHECKED THE BALL BEARINGS IN THE WHEELS AND THEY WERE OKAY HE SAID. THIS NOISE STARTED A MONTH AFTER I BOUGHT THE CAR. IT DOESN'T MAKE THIS NOISE EVERY TIME YOU MAKE A LEFT TURN, BUT WHEN IT DOES, IT DOES IT REPEATEDLY IF MAKING A LEFT TURN.

Power Train
Filed Jun 23, 201618,000 milesWI

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INDEPENDENTLY FROM DRIVE TO NEUTRAL AND THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Steering
Filed Jun 14, 201657,000 milesSC

WHEN MAKING LEFT TURNS, THE CAR HESITATES, AND THERE IS A GRINDING NOISE, WHILE TURNING. THE PROBLEM IS HAPPENING MORE OFTEN.

Electronic Stability Control (esc)
Filed Jun 7, 2016113,700 milesOH

SERVICE TRACTION CONTROL, ENGINE POWER REDUCED. MESSAGE CAME ON AT HIGHWAY SPEED AND CUT ENGINE POWER REDUCING SPEED TO 25MPH NEARLY CAUSING AN ACCIDENT. THROTTLE BODY NEEDS TO BE REPLACED APPARENTLY A COMMON PROBLEM OVER MULTIPLE YEARS WHY WAS THERE NO RECALL OR AT LEAST A NOTIFICATION THERE COULD BE A PROBLEM INSTEAD OF LETTING SOMEONE'S CAR SHUT DOWN ON THE FREEWAY WITH NO WARNING?

Steering
Filed Jun 4, 201657,000 milesWI

TOOK VEHICLE TO DEALERSHIP FOR STANDARD OIL CHANGE. WHILE COMPLETING INSPECTION FORM THEY INDICATED THAT THE STEERING COLUMN IS LEAKING. THEY RECOMMEND IMMEDIATE REPLACEMENT FOR $1,300.00. THIS VEHICLE ONLY HAD 57,000 MILES ON IT. I TOLD THEM NOT TO REPLACE IT. THEY STATED YOU COULD HAVE A SMALL LEAK FOR MANY YEARS BUT IT WILL EVENTUALLY GET WORSE AND LEADING TO STEERING FAILURE. I ASKED ABOUT THIS BEING UNDER WARRANTY BUT OF COURSE I WAS 2 MONTHS OUTSIDE OF MY WARRANTY. I HAVE BEEN DRIVING IT SINCE THEY RECOMMENDED REPLACEMENT WITH NO ISSUES YET. I AM HOPING THAT A RECALL WILL BE RECOMMENDED FOR THIS VEHICLE. I MOSTLY DO HIGHWAY DRIVING WITH THIS VEHICLE AND PUT ON 70 MILES A DAY. HOPEFULLY ENOUGH UNFORTUNATE INDIVIDUALS HAVE THIS PROBLEM AND WE CAN GET A RECALL STARTED.

Electronic Stability Control (esc)
Filed May 26, 201630,000 milesKS

OFTEN WHEN I ACCELERATE MY 2013 CHEVY IMPALA ESPECIALLY WHEN TURNING, THE CAR WILL MAKE A GRINDING NOISE AND THE VEHICLE WILL HESITATE TO ACCELERATE AND ERRORS APPEAR FOR STABILITY TRACK AND ABS. THIS OCCURS ON BOTH PAVED AND SAND ROADS AND IN ANY ROAD CONDITION. I TOOK IT IN TO MY DEALER AND THEY REPLACED A CENSOR (FOR ABOUT $300 BUCKS WHEN IT WAS ALL SAID AND DONE.) WHICH FIXED THE PROBLEM FOR ABOUT A WEEK, NOW IT'S BACK AND IN MANY TRAFFIC SITUATIONS, VERY DANGEROUS. IT STARED AT ABOUT 30K MILES.

Fuel/Propulsion System
Filed May 25, 201660,936 milesTX

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH WITHOUT WARNING, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,936.

Electronic Stability Control (esc)
Filed May 20, 201633,000 milesIL

CAR LOSES POWER AND STABILITRAK WARNING COME ON WHILE DRIVING NO ENGINE POWER AT ALL .CHECK ENGINE LIGHT COME ON AND STAYS ON TILL I SHUT OFF ENGINE AND TURN BACK ON ONLY THEN ENGINE LIGHT DISAPPEARS MY CAR ONLY HAS 37,000 MILES AND IS 3 YEAR OLD ITS HAPPEN ON THE HIGHWAY THREE TIME AND IN THE PARKING LOT OF MY WORK TWICE NOW.

Air Bags
Filed May 19, 201627,000 milesCA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE ENGINE WAS RUNNING, THE AIR BAG LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Electronic Stability Control (esc)
Filed May 19, 2016NJ

I HAVE A 2013 IMPALA, THE TRACTION CONTROL KICKS IN WHEN MAKING LEFT TURNS FROM A STOP. THIS IS MY THIRD IMPALA; 2003, 2009 AND THIS 2013. ALL THREE WITH THE SAME ISSUE SO THIS IS MY LAST IMPALA. HEY GM, GET YOUR ACT TOGETHER!

Service Brakes
Filed May 11, 201650,000 milesMD

MY STABILITRACK AND ABS KEEPS COMING ON AND OFF. IT DOES NOT MATTER IF I AM DRIVING ON A SIDE STREE OR ON THE BELTWAY. BELTWAY DRIVING IS DANGEROUS AND SCARY AS THE CAR SEEMS LIKE IT IS BRAKEING AND THEN SPEEDING UP. MAKING TURNS IT DOES THE SAME AND "JUMPS" WHEN I USE THE BRAKES. THIS IS ALL VERY DANGEROUS SITUATION AND SHOULD BE LOOKED AT ASAP. I HAS BEEN HAPPENING FOR 5 MONTHS AND THE SERVICE PEOPLE CAN NOT SEE ANY ISSUES.

Unknown or Other
Filed May 2, 201660,000 milesFL

I BOUGHT A 2013 CHEVY IMPALA. I HAVE NOT HAD THE CAR FOR EVEN A YEAR YET, AND EVERY TIME I TURN THE CAR ON YOU CAN HEAR A KNOCKING NOISE COMING FROM THE DASHBOARD. EVERY TIME I TURN THE CAR ON OR OFF. I CHECKED WITH A MECHANIC, HE TOLD ME THAT THEY HAVE TO REMOVE THE WHOLE DASH BOARD IN ORDER TO FIX IT! I BELIEVE THIS SHOULD BE A RECALL! I PREVIOUSLY HAD A 2008 ALSO IMPALA AS WELL, AND IT DID THE SAME THING. THE REASON I BOUGHT THIS 2013 IMPALA IS BECAUSE I LIKE CHEVY'S, BUT I DIDN'T THINK THIS WOULD HAPPEN AGAIN THAT IS A SHAME THAT YOUR COMPANY DOESN'T DO A RECALL FOR THIS PROBLEM.

Electronic Stability Control (esc)
Filed May 2, 201669,000 milesNC

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHORTLY AFTER THE VEHICLE WAS REPAIRED FOR A RECALL WITH THE IGNITION SWITCH, THE STABILITY, TRACTION CONTROL, ABS, AND OTHER WARNING LIGHTS RANDOMLY FLASHED. THE FAILURE PROGRESSED EACH TIME THE VEHICLE WAS REVERSING AND WHEN MAKING LEFT AND RIGHT TURNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Electronic Stability Control (esc)
Filed Apr 27, 201643,300 milesTX

I WAS PULLING OUT ON HIGHWAY 59,CAR MADE A GRINDING NOISE AS I TURNED LEFT,TRACTION STABILITRAC AND ABS FLASHED,CHANGED THE WHEEL BEARING AND HARNESS,STABILITRAK STILL COMING ON NOISE IS STILL THERE...CAR WILL LOCK UP ON YOU IN TRAFFIC.I HAVE CUSTODY OF MY GRANDKIDS AND NOW HAVE NO WAY TO TAKE THEM TO SCHOOL...BECAUSE MY CAR WITH 43,300 MILES ON IT IS UNSAFE

Electronic Stability Control (esc)
Filed Apr 26, 201642,000 milesTX

BOUGHT MY 2013 CHEVY IMPALA USED WITH A LITTLE OVER 40 THOUSAND MILES, AND WITHIN A WEEK THE ABS LIGHT AND TRACTION CONTROL LIGHT COME ON WHEN MAKING A LEFT HAND TURN FROM A COMPLETE STOP/STATIONARY POSITION. DOES IT NOW DAILY ON A REGULAR BASIS AND ALSO MAKES A GRINDING NOISE WHEN ACCELERATING FROM A COMPLETE STOP MAKING LEFT HAND TURNS. ALSO CAUSES THE CAR TO STALL UNTIL I RELEASE THE GAS AND HAS BEEN EXTREMELY DANGEROUS WHEN TRYING TO MAKE LEFT TURNS WITH TRAFFIC COMING THE OPPOSITE DIRECTION. IT HAS ALSO MADE THE GRINDING NOISE AND THE DASH LIGHTS UP WHEN BACKING OUT OF THE DRIVEWAY.I HAVE TAKEN IT TO THE DEALERSHIP AND IT WAS KEPT FOR A DAY BUT THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. SEEMS TO BE WHAT I KEEP READING FROM EVERYONE ELSE'S COMPLAINT SO EITHER WERE ALL CRAZY OR CHEVY DOESN'T WANT TO DEAL WITH IT UNTIL SOMEONE DIES FROM THIS ISSUE. I HAVE TO DRIVE THIS CAR DAILY AND I DO NOT FEEL SAFE TO DRIVE IT.THIS ISSUE HAS ALWAYS BEEN CAUSED WHEN DRIVING ON RESIDENTIAL AND CITY STREETS NEVER ON THE HIGHWAY SO FAR THANK GOD. HAVE ONLY HAD PROBLEMS WHEN HAVING TO TURN ONTO THE HIGHWAY ON RAMP BUT DOES NOT DO IT ON THE ACTUAL HIGHWAY. AS OF NOW THIS PROBLEM IS UNKNOWN TO ME AND "APPARENTLY" TO GM AS WELL.

Service Brakes
Filed Apr 25, 201659,000 milesGA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN FROM A STOP, THE SERVICE STABILITRAK SYSTEM AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Apr 25, 201638,000 milesWA

UPON TURNING LEFT AT AN INTERSECTION, THE VEHICAL HESITATES AND MAKES A GRINDING NOISE IN THE FRONT END. THIS HAS AT TIMES, COME TO A NEAR ACCIDENT OF BEING REAR ENDED.

Electrical System
Filed Apr 20, 201680,000 milesFL

MY CAR BASICALLY JUST CUTS OFF ON ME WHILE DRIVING ALL KINDS OF SIGNS KEEP POPPING UP ON THE DASH THEN THEY'LL GO AWAY. IT HAS TOLD BE TO SERVICE MY STABILITY TRACK AND I WENT TO GET SERVICE AND THE PEOPLE SAY THAT'S NOT A PROBLEM AND THEY HAVE BUT IT ON THE MACHINE AND IT SAYS THERE IS NO PROBLEM I JUST DON'T KNOW ALL I DO KNOW IS WHEN I'M DRIVING IT CUTS OFF AND THEN SOME TIMES WHEN I'M DRIVING THE ENGINE POWER GETS REDUCED THEN I CAN'T GO OVER LIKE 20 IT DID THIS WHILE I WAS ON THE HIGHWAY I THANK GOD I DIDN'T GET HIT!

Service Brakes
Filed Apr 17, 2016CA

MY 2013 CHEVY IMPALA IS HAVING BIG ISSUES MAKING LEFT TURNS. THERE IS A GRINDING SOUND AND THE CAR HESITATES TO ACCELERATE. WHILE THESE PROBLRMS OCCUR I AM GETTING WARNINGS ON THE DASH THAT SAY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND THE ABS LIGHT IS ON. STARTING TO NOT FEEL SAFE TO BE IN THIS VEHICLE. ALSO HAD IT CHECKED TWICE BY TWO DIFFERENT AUTO SHOPS AND THEY CANT SEEM TO FIND THE PROBLEM.

Electrical System
Filed Apr 5, 201636,371 milesMI

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE SERVICE STABILITRAC, SERVICE BRAKE ASSIST, TRACTION CONTROL, AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HUB ASSEMBLY AND SPEED SENSOR CIRCUIT WIRE HARNESS WERE REPAIRED; HOWEVER, THE FAILURE RECURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,371.

Service Brakes
Filed Apr 4, 201640,000 milesTX

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED. IN ADDITION, THE ABS, TRACTION CONTROL, AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 05/24/16*LJ THE CONSUMER STATED ON MAY 2, 2016 AS SHE WAS MAKING A RIGHT TURN, THE ACCELERATOR SEEMED TO JERK BACK AND THE RPM'S WENT UP PAST THREE,T HEN WENT BACK DOWN TO ONE. ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THEN THE VEHICLE HESITATED TO PROCEED FOR A FEW MINUTES. UPDATED 08/03/16.*JB

Steering
Filed Mar 22, 201648,666 milesWA

WHEN THE STEERING WHEEL IS TURN LEFTMOST OR RIGHTMOST AND TURN OFF THE ENGINE, YOU CAN'T TURN ON THE IGNITION BECAUSE THE STEERING WHEEL IS STUCK. WITHOUT REMOTE START, MY CAR WILL ALWAYS BE STUCK ON THE SIDEWAY OF A SLOPE.

Electronic Stability Control (esc)
Filed Mar 15, 201660,000 milesTX

FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING OFF FROM A RED LIGHT. THIS HAS PUT ME IN SOME DANGEROUS SITUATIONS. ABOUT A MONTH AGO 2 LIGHT AND 2 MESSAGES CAME UP ON MY DASH. THEY WERE SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. MY BRAKE LIGHT AND MY TRACTION LIGHT ARE ALSO ON. I TOOK MY CAR INTO THE DEALERSHIP AND THEY SAID MY HUB NEEDED TO BE REPLACED. I HAD THE PART REPLACED AND I AM STILL HAVING THE SAME PROBLEM. NOONE SEEMS TO KNOW WHAT THE ISSUE IS.

Service Brakes
Filed Mar 15, 201666,000 milesNC

WHEN BACKING OUT AND TURNING WHEEL TO THE RIGHT IT MAKES A GRINDING SOUND. THE ABS LIGHT COMES ON. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. BEFORE THIS STARTED I STARTED NOTICING THE WHEN I TOOK OFF THE TRACTION LIGHT WOULD COME ON, EVEN WHEN A SLOW TAKE OFF. THE GRINDING SOUND HAPPENS OFF AND ON AND ITS STARTING TO GET LOUDER. THE LIGHTS DON'T STAY ON ALL THE TIME.

Service Brakes
Filed Mar 6, 2016NV

WHEN STEERING WHEEL IS TURNED LEFT AND NOW RIGHT THE FRONT END GRINDS AT TIMES BUT NOT ALL THE TIME. HOWEVER, IT SEEMS TO BE GETTING GRADUALLY WORSE, GRINDING MORE OFTEN. THE "SERVICE STABILITRAC SYSTEM" COMES ACROSS THE DASH PANEL AND NOW IT IS STATING "SERVICE BRAKE ASSIST". ALL THE WHILE NOTHING SEEMS TO BE WRONG WITH ANYTHING UP FRONT. THIS HAPPENS UPON ACCELERATION. THIS CAN HAPPEN IN CITY STREETS, PARKING LOTS AND FREEWAYS. I HAPPENS ANYWHERE UPON ACCELERATION. THERE IS NO POINT AT WHICH THE GRINDING IS TAKING PLACE CAN BE SEEN. THIS SEEMS TO BE A PROBLEM THAT CHEVROLET HAS WITH ALL THE MODELS OF THIS PARTICULAR VEHICLE YET THEY ARE DENYING ANYTHING IS WRONG WITH THE VEHICLES.

Electronic Stability Control (esc)
Filed Feb 25, 201660,000 milesNC

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL GRINDS WHICH CAUSES THE CAR TO STOP AND DRAG. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

Electronic Stability Control (esc)
Filed Feb 19, 201658,763 milesNY

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

Engine
Filed Feb 14, 201648,000 milesNJ

MY 2013 IMPALA LTZ WILL SUDDENLY DECELERATE TO AROUND 35 MPH AND HESITATE WHEN YOU HIT THE GAS. THREE MESSAGES POP UP, "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED" AND "SERVICE STABILITRAK". THIS HAPPENED TO ME A FEW MONTHS AGO AND I BROUGHT IT RIGHT IN TO GLOBAL CHEVY IN NORTH PLAINFIELD, NJ. THEY FIXED AND IT SEEMED FINE BUT NOW HAPPENING AGAIN BUT THIS TIME, I ALMOST GOT T-BONED IN AN INTERSECTION. I HAVE FOUND THIS HAS HAPPENED TO MANY PEOPLE IN MANY DIFFERENT FORUMS. NOW I NEED TO GET THE VEHICLE TO THE DEALER AGAIN. THIS SHOULD BE A RECALL!!!!!!!! I ALMOST GOT SMASHED AND I WILL BE MAKING SURE THIS IS DOCUMENTED IN AS MANY FORUMS AS POSSIBLE. THIS IS A CHEVY PROBLEM. I GOT CHARGED OVER $650 TO FIX THIS LAST TIME!!!!!!!! I AM UPSET AS HELL AND NOT REALLY SURE WHAT TO MAKE OF THIS. I NEED TO DRIVE MY KIDS AROUND IN THIS TIME BOMB NOW? I REFUSE TO PAY FOR SOMETHING THAT IS SUCH A DANGER TO OPERATE. SECONDARY ISSUE IS THAT SOMETIMES WHEN BACKING OUT OF A SPOT IN REVERSE, APPLYING DRIVE AND TRYING TO MOVE FORWARD, THE SOUNDS LIKE GEARS GRINDING THAT GOES AWAY IF I STRAIGHTEN THE WHEEL OUT. WTH IS THAT?? THIS HAPPENED AT THE LIGHT ON CENTENNIAL AVENUE IN PISCATAWAY NJ CROSSING OVER S WASHINGTON AVE. WAS STATIONARY, THEN IN MOTION. THE AUTO DECELERATION HAPPENED WHILE AT SPEED OF 35 MPH AND THEN IT WOULD NOT ACCELERATE WHEN PRESSING THE GAS. I HAVE AN INVOICE FOR THE FIRST REPAIR. I WOULD APPRECIATE EXPEDITED HELP ON THE MATTER.

Wheels
Filed Jan 19, 201640,800 milesTN

IN SEPT OF 2015 WE HAD A BLOW-OUT WHILE ON I-71 IN OHIO WE WERE TRAVELING AT ABOUT 75 MPH AND WERE LUCKY ENOUGH TO BE ALMOST UPON AND EXIT RAMP WHERE WE COULD GET OFF AND PUT ON OUR "DONUT" AND PROCEEDED TO A TIRE STORE WHERE WE HAD TO BUY A NEW TIRE.WE DID NOT TAKE A PICTURE, FIGURED WE HIT SOMETHING IN THE ROAD. THEN TWO WEEKS AGO (10 JAN 16) MY WIFE, ON THE WAY TO THE STORE TURNED AROUND AND CAME HOME AND COMPLAINED THAT THE TIRE PRESSURE WAS LOW ONE OF THE TIRES ALSO TOLD ME THAT THE PREVIOUS DAY WHEN SHE AND MY SISTER WERE COMING HOME ON THE HIGHWAY THE PREVIOUS DAY THAT THE CAR DIDN'T SEEM TO HANDLE NORMAL THOUGHT IT WAS DUE TO CONSTRUCTION AND ROUGH ROAD.. I WENT OUT TO AIR IT UP AND WHILE AIRING IT UP I NOTICED A PLY SEPARATION ON THE INSIDE OF THE TIRE. SO I PUT THE "DONUT" ON AND TOOK IT TO THE SHOP THE NEXT DAY TO REPLACE THAT TIRE, ONLY TO BE INFORMED THAT ANOTHER TIRE WAS WORSE THAN THE ONE I INDICATED. SO NOT TRUSTING THE FOURTH TIRE I HAD THE THREE ORIGINAL TIRES REPLACED. THESE TIRES WERE GOODYEAR, THE ORIGINAL TIRES THAT CAME ON THE CAR WHEN WE BOUGHT IT NEW. MY WIFE CALLED GOODYEAR AND WAS TOLD TO TAKE THE TIRES TO MOODY'S A GOODYEAR STORE IN FRANKLIN TN AND HAVE THE TIRES ASSESSED WHICH WE DID AND THEY CALLED GOODYEAR AND GAVE THEM THEIR REPORT.

Air Bags
Filed Jan 6, 201646,000 milesIN

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Wheels
Filed Jan 4, 2016IL

TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES HAVE BEEN REPLACED ON THE VEHICLE THREE TIMES RECENTLY. THE CONTACT STATED THAT THERE WAS A BULGE IN THE TIRES AND THAT THEY CONTINUED TO GO FLAT. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED BUT THEY COULD NOT FIND OUT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. AD UPDATED 03/16/16*LJ *TR

Electronic Stability Control (esc)
Filed Dec 29, 201536,251 milesNY

STABILITY CONTROL NEEDS SERVICE. ESTIMATED REPAIR 251 MILES AFTER WARRANTY EXPIRED WAS $270.00, AND BECAME $335.00. CERTIFIED LETTER SENT TO GM ON NOV 14 RECEIPT ACKNOWLEDGED BY REP SHANAY, AND VERBALLY ACKNOWLEDGED BY SAME TWO DAYS LATER WHEN SHE CALLED ME. WAITED SIX WEEKS MORE FOR WRITTEN RESPONSE & CALLED TODAY REQUESTING SAME AGAIN TO FOLLOW UP WITH NHTSA. REFUSED AND OFFERED TO SEND AN E:MAIL BUT I PREFER NOT TO PROVIDE ADDRESS DUE TO HER UNFRIENDLY MANNER. PART FAILURE 251 MILES IS ONE FOR THE RECORD BOOKS. FAILURE OCCURRED WHILE MOVING.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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