Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy. Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Filed Nov 27, 20188,202 vehiclesFujian Wanda Automobile Glass Industry C
Defect. Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Risk. The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy. Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Filed Aug 23, 20171,121 vehiclesGulf States Toyota, Inc.
Defect. Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Risk. The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy. GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Filed May 2, 2017409 vehiclesGulf States Toyota, Inc.
Defect. Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Risk. A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy. Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Power Train
Filed Oct 20, 2026MI
Transmission whining, rough shifts at lower gears. Dealership says my car doesn't fall under the secondary csp even though it has the same symptoms.
Power Train
Filed Oct 8, 2026OH
Transmission failure after whining noise, taken to Toyota multiple times with no diagnosis. Today was informed the transmission is failing by another mechanic. 193,000 miles.
Power Train
Filed Oct 5, 2026VA
2017 UA80F AWD Toyota Highlander Transmission Failure at 145,000 miles with regular maintenance. Starts off delayed shifting and jerking when accelerating, accompanied with faint whistle/whirring sound from under the dash. with Transmission falls under the Toyota Customer Support Program ZJC TSB 016018. my VIN did not fall in their ViN Database “range”. Multiple reports on same issue posted online from other Highlander and Sienna models who were also denied free coverage, free replacement, or free repair as stated in Customer Support Program and quoted over 15,000 for repair. This is an extremely expensive repair and is a safety issue that can lead to multiple crashes, operating failure, and poses a risk for injury/death.
Power Train
Filed Oct 3, 2026PA
Our Toyota Highlander XLE which has 137000 miles on it has the very well documented "whine" issue with the UA80 transmission. This "whine" issue/failure has resulted in at least two TSB's to be generated by Toyota and is considered the beginning stages of a total transmission failure. It impacts 2017 through at least 2022.The symptoms (whine sound/grinding sound/DTC codes/rough operation/unexpected slippage) are identical in all years. Toyota covered a small subset of the total number of failures suggesting an improperly installed "washer" was at fault. The online community impacted by this failure, most of which are outside of that serial number range, clearly do not feel the same way. Failures have occurred on vehicles with as little as 50,000 miles. The issues of transmission slippage/failure to maintain speed/failure accelerate are all safety risks. This problem has been confirmed MANY times by Toyota and it's network of dealers. I had my own vehicle inspected (at my expense) by a local Toyota dealer and they confirmed the failure. In my particular case, the "whine" sound is the only initial symptom with the expectation of other symptoms and issues if I continue to drive the vehicle.
Unknown or Other
Filed Sep 21, 2026CO
The transmission had to be replaced. A warning message was displayed and we took the vehicle in and were told the transmission had to be replaced. Toyota Highlander transmission problems are most prominently reported in 2020–2022 V6 gas models using the UA80E 8-speed automatic transmission, as well as specific 2017–2019. The repair shop was aware of the issue and had replaced the transmission for other customers. Shop said "Toyota should have done a recall on this." Toyota Highlander models equipped with the Direct Shift 8-speed automatic (UA80E/UA80F) transmission—primarily 2017 to 2022 V6 gas models—are most prone to transmission failures, whining noises, and erratic shifting. No, Toyota has not issued an official government safety recall for the transmission of the 2017 Toyota Highlander, despite widespread owner complaints and reports of premature failure.
Power Train
Filed Sep 21, 2026FL
Customer support program ;; ZJC....Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, , in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. i.ve been having this issue with my transmission for a couple of years. my issue started ,when i first got this highlander back in 2017 .when coming to a stop ,i would get a thumping sound from tranny .i took this SUV to dealer ,twice for said tranny issue and pre collision system not functioning properly was told nothing wrong! this happened while suv was still under warranty! i eventually need to replace front windscreen : after which pre collision was functioning properly this was done by Safelite AutoGlass! a couple of months the tranny had a new issue ,tranny began to hesitate. a few months went by and then another new symptom developed ,i was getting shuttering at 1400 rpm ,which goy worst if you were at this rpm for a little while. I've been sick for a couple of years now and was not able to take to dealer to diagnose issues associated with tranny. i've kept driving my highlander with these issues ,since it started!! CUSTOMER SUPPORT PROGRAM ZJC addresses some of the is
Power Train
Filed Sep 9, 2026IL
About a few weeks back we started noticing a whining noise while accelerating. For safety reason we are not using the truck for long distance driving. Yes, the problem was able to reproduce by an independent mechanic and confirmed. Has not been inspected by the manufacturer or any other. There are no warning lights on the dashboard.
Engine
Filed Aug 27, 2026CO
My 2017 Toyota Highlander, VIN [XXX], has just under 85,000 miles. I was notified at the dealership (Stevinson Toyota in Lakewood Colorado) who inspected the vehicle yesterday that the vehicle has developed a timing cover oil leak on the passenger side. After further research I learned this is caused by premature failure of the factory applied FIPG sealant at the timing cover’s T junction. This is well documented as a known, widespread defect in the V6 engine used across multiple Toyota and Lexus models between 2014 and 2019. This failure is not due to wear, neglect, or misuse. It is the result of a documented manufacturing flaw that requires full engine removal and carries an extremely high repair cost — a burden that should not fall on customers when the underlying cause is a defective sealant application at the time of manufacturing of the vehicle. I was quoted $5400. I am deeply concerned that Toyota has not issued a recall for this problem, despite its prevalence and the clear safety risks it presents. This leak is not merely a “durability issue.” It has legitimate and serious safety implications, including: •The potential for engine fire due to oil contacting hot components •Serpentine belt failure, which can cause sudden loss of power steering, alternator function, and vehicle control •Additional engine damage if the leak worsens •The possibility of the vehicle breaking down in unsafe or remote conditions Any of these outcomes pose a real safety hazard to drivers, pass
Engine
Filed Aug 20, 2026NH
I had been shopping, as I attempted to increase speed, my car wouldn't respond. I smelled something burning and I switched lanes because I needed a safe place to stop. I turned onto [XXX] in Pembroke (I think) and still had no forward (or backward) movement. The lower gears (D5 & D4 ) DID NOT show on the dashboard indicator. I called my husband and he came to me. Then we called AAA and had the car towed to Chichester Car Care. They couldn't fix my car. I then had it towed from Chichester Car Care to McGovern Toyota in Bow. NH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Aug 16, 2026VT
I was driving down the road about 50 miles an hour just south of otter Valley Union, high school and Brandon Vermont when I heard an extremely loud poof/thud sound. It also caused my ears to pop. I pulled over and realized it was the front sunroof that had basically shattered. Now there is a big hole and it’s just getting bigger. I was in a clear area with no overhanging trees. There were no vehicles in front of me or passing me in the opposite direction. I was alone on the road at around 8:30 in the morning.
Fuel/Propulsion System
Filed Jul 10, 2026NC
The engine stalled because the fuel pump is failing. We have found that many 2017 Toyota Highlanders have had the fuel pump recalled for this exact issue, yet our VIN is not included in this recall. We experienced the exact issue the recall was issued for stalling while driving. Issue on July 24, 2027: The engine stalled while driving on the highway at high speed and lost power steering, creating a major safety issue. We had our vehicle towed to a car care center. The car care center identified diagnostic codes related to low pressure fuel system pressure, engine stall history, etc. but cannot reproduce the issue. After checking multiple systems, he believes the issue is a failing fuel pump. Background: Over the past 6 months, we have had problems with the check engine light turning on. On multiple occasions, we have brought the car to get diagnosed and the reading has consistently been fuel pressure codes. Each time we get the car diagnosed, the technician could not reproduce the issues and cleared the codes without resolution.
Power Train
Filed Jul 8, 2026PA
Vehicle is a 2017 Toyota Highlander (VIN [XXX]) experiencing the UA80 8-speed transmission whine defect (T-SB-0160-18) upon acceleration. An authorized Toyota dealership test drove and officially verified the transmission failure and recommended a full replacement. However, Toyota Corporate is refusing to honor the ZJC Customer Support Program warranty extension due to an arbitrary VIN cutoff. The failing internal transmission components pose a safety risk as they can lead to harsh shifting, slipping, or a sudden loss of motive power while driving in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EngineCrash
Filed Jun 15, 2026NY
Bought the car in 2018 and ever since it makes a rttling noise, Toyota says it is the hybrid system engaigeing, hybrid cars are not supposed to make noise.
Power Train
Filed Jun 4, 2026CA
Vehicle had history of hard shifting from 1st drive. On January 24, 2026 we heard a ringing sound as we were driving. Approximately 10 minutes after the noise began, the Check Engine light illuminated. We drove back home and connected our code reader to find P0741, P2714 and P2757. Had the vehicle towed to my Toyota Service Center and upon inspection, was informed that the transmission had failed and would require replacement. I was informed that although it was a 2017 with the UA80E manufacturered in April 2017 - it did not qualify for free replacement under Toyota. A rebuilt unit was secured and installed on 2/11/26. Toyota authorized $2000 Goodwill Assistance and their Warranty Labor Rate. I paid the remainder of the bill. The 'new' transmission also shifts hard and just doesn't feel like it it working right.
Engine and Engine Cooling
Filed Jun 3, 2026151,000 milesTX
The contact owns a 2017 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that the spark plugs needed replaced. The spark plugs were replaced by an independent mechanic, but the failure recurred. The vehicle was taken back to the independent mechanic, who retrieved diagnostic trouble codes P11F0 (Air-Fuel Ratio Imbalance) and P0305 (Misfire In Cylinder Number 5). The mechanic cleaned the fuel injectors, but the failure persisted. The contact was informed that the fuel injectors needed to be replaced. The vehicle was taken to a second dealer, Toyota of Cedar Park (5600 183A Toll Rd, Leander, TX 78641), who determined that cylinder #5 needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 151,000.
Unknown or Other
Filed Jun 2, 2026WI
At 119500 miles a eev whining noise started. Only had all repairs done at a dealership.
Power Train
Filed May 24, 2026PA
There is a known issue with the transmission in my 2017 Toyota Highlander that causes premature failure. This is noted in a Toyota Customer Support Program Bulletin. The issues symptoms are the same as those my car has: a whining noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination. I have contacted Toyota and explained this to them, but they have told me that my car's VIN number does not match the identified vehicles. I am reaching out as I believe there are vehicles with this problem that Toyota has not identified, and it could be a dangerous issue.
Power Train
Filed May 7, 2026MD
DESCRIPTION OF DEFECT: My 2017 Toyota Highlander experienced a complete transmission failure under normal driving conditions. The vehicle began showing symptoms including delayed shifting, hesitation when accelerating, and eventual loss of proper drivability. The issue was diagnosed by an authorized Toyota dealership, which confirmed internal transmission failure. The estimated repair cost provided by the dealer was approximately $9,000. I opened a case with Toyota Customer Experience and submitted an escalation request, but no assistance was provided and the claim was declined or ignored. MY CAR HAD A HISTORY OF REGULAR MAINTENACE DONE BY A CERTIFIED TOYOTA DEALERS My case # :XXX Due to the urgency of transportation needs and lack of manufacturer support, I have been forced to proceed with an independent transmission replacement. Which will cost me anywhere between $6,000 and $7,500 This failure occurred without warning severe enough to prevent continued safe use of the vehicle and raises serious safety concerns regarding sudden loss of power and drivability. SAFETY IMPACT: The transmission failure caused unsafe driving conditions including hesitation during acceleration and potential loss of power while in traffic, which could increase risk of collision. ADDITIONAL INFORMATION: VIN: [XXX] Mileage at failure: 168000 Dealer diagnosis confirmed transmission failure Manufacturer case opened and escalated with no resolution I am submitting this complaint to document a potential
Power Train
Filed May 5, 2026VA
The transmission is whining when i coast. I fear the transmission might be dying.
Power Train
Filed Apr 24, 2026CA
In January during an oil change i was advised that my Toyota had a timing cover leak which is a costly repair. At this time my car was at 148k. i researched it recently and found that it could be dangerous to drive with this leak that Toyota did not advise me about after i had several phone calls with their corporate office and dealership. And even though it is a common problem with their 2017 Highlander they would not take responsibility for fixing it. It was disappointing after getting all of the service recommendations done that i would have to pay $4500.00 for engine work for a seven year old vehicle. This cost was a hardship for me because I'm still making a car payment. I also had to replace the battery every 1.5 years. The battery warning light never came on, leaving me stuck at an intersection until the tow truck arrived. It cut off because of the start/ stop feature and that would not start again. No warning. And after about 15 minutes my hazard lights went dead. This is an ongoing issue.
Air BagsCrash2 injured
Filed Apr 14, 2026TX
On April 5, 2026, my 2017 Toyota Highlander was involved in a side‑impact (T‑bone) collision on the front & rear passenger side. I was seated in the front passenger seat. The impact was hard enough that my insurance company declared the vehicle a total loss. During the crash, I struck my head, but no airbags deployed (front, side, or curtain). The vehicle is being released to Liberty Mutual Insurance. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I am concerned that the airbag/SRS system may not have functioned properly in a crash severe enough to total the vehicle and cause a head injury to a front passenger. I am requesting that NHTSA record this incident and consider whether there may be a safety defect related to side or curtain airbag non‑deployment in this vehicle. Crash date: April 5, 2026 Approximate speed of other vehicle: [unknown] Location of impact: front passenger side (T‑bone) Result: vehicle declared total loss, head injury to front passenger, no airbag deployment.
Vehicle Speed Control
Filed Apr 13, 2026IN
The radar cruise control system on my 2017 Toyota Highlander is not functioning properly and creates a safety hazard. When initially setting the radar cruise control, the system works as expected. I can accelerate to a desired speed, press the “set” control, and the vehicle maintains that speed correctly. The problem occurs when I try to increase the set speed. After setting an initial speed (for example, 45 mph), I accelerate to a higher speed (such as 65 mph) and press the “set” control again to update the cruise setting. Instead of setting the new speed, the system reverts to the previously stored speed. When this happens, the vehicle rapidly decelerates and applies braking to return to the lower speed. This sudden and unexpected braking creates a dangerous situation, especially on highways, as it can put surrounding drivers at risk of a rear-end collision. I have tested this multiple times and experience the same result each time. This issue only occurs when using radar cruise control and does not occur with standard cruise control. note this has been an ongoing issue since the day I purchased my vehicle in January 2017. I notified the dealership about the issue and they stated they would open a case with Toyota
Power Train
Filed Apr 2, 2026MO
Power training went out I-70 in warren county mo where all the construction is. It put my 4 autistic kids in danger. No insurance looked at the vehicle. However a mechanic did look and diagnosed it which look over a week for. Kaizen auto in wentzville mo diagnosed it
Power Train
Filed Apr 1, 2026MA
The component that has been deemed in need of replacement is the UA80 8-speed transmission. It is available for inspection as of today's date, April 1, 2026. My and my family's safety has been put at risk of the transmission failing, especially at highway speeds. The problem was reproduced and diagnosed at both a local repair garage in Westwood, MA and the Nucar Toyota dealership in Norwood, MA. Both facilities inspected the transmission, heard a high-pitched whining noise, and determined it was irreparable and needs to be replaced. This high-pitched whining noise is a known and well-documented problem with these transmissions and needs to be included in a widespread manufacturer's recall.
Power Train
Filed Mar 29, 2026MA
Purchased a brand new 2017 Toyota Highlander XLE 9 years ago. I followed all recommended maintenance and service schedules from the manufacturer. There has always been a faint whine noise present during acceleration. In December of 2023 and about 112,000 miles the transmission began to slip in gears 3 and 4. I brought the vehicle into Balise Toyota in West Springfield, MA for diagnostic services. It was determined that my automatic transmission was failing and needed replacement. Luckily I had purchased an extended warranty through All State and the repairs were covered under warranty. The cost of this repair was upwards of $9,000, so at the time I felt extremely fortunate. That was 2 years ago but my luck would only last so much. Since the remanufacturered transmission was installed by Toyota there has always been a faint whine noise during acceleration. I summed it up to a bad serpentine belt, pulley or alternator because how could it be the new transmission that had been installed? There is only 37,000 driven miles on it and you would expect it to last much longer. Well expectations are just that, expectations. The reality is I am now back to square one because my transmission is beginning to fail yet again. I experienced the transmission slip between 3rd and 4th gears twice on my way home from work yesterday. I set up an appointment at Balise Toyota in West Springfield, MA for tomorrow 03-29-26. My question is how can an 8 1/2 year old vehicle with 150,000 miles on it be
Electrical System
Filed Mar 25, 2026TX
March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while in motion due to the installation of an incompatible lead-acid battery recommended by AutoZone’s 'Z-Net' catalog. Despite Toyota Technical Service Bulletin T-TT-0523-19 (Jan 2019) stating this VIN requires an Enhanced Flooded Battery (EFB/AGM) for its Stop-Start system, the retailer’s database continues to misidentify standard batteries as compatible. This mismatch causes a voltage drop that disables critical safety modules ('Limp Mode'). I have video evidence of the catalog error. This is a systemic misrepresentation affecting 2017+ Toyota Highlander safety compliance.
Unknown or Other
Filed Mar 4, 2026MO
My husband and I were driving down the highway when the front part of our sun roof shattered.
Power Train
Filed Feb 21, 2026WI
Transmission failed in May 2025, around 95,000 miles. Had to have entire transmission replaced. Shop said metal filings were found in the fluids, leading to the breakdown and need for full replacement. No other warning lights or lamps indicated a problem. A high pitched whining noise was the indicator, which then led to several visits to the shop, monitored the issue, changed fluids, but the transmission eventually failed. Transmission failed in May of 2025, it took 3 months for a new transmission to be built and shipped to the midwest for install in Aug 2025.
Unknown or Other
Filed Jan 19, 2026TN
Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pulling at the top of the hill in the middle of a very narrow street and we had to ease backwards down to a place on the hill to turn around and get to level ground all this happened with no previous warning
Power Train
Filed Jan 15, 2026OK
Purchased my 2017 Highlander in June of 2017. At 4912 miles noticed the transmission was slipping. Contacted the dealership and was told from an employee that in his 20 plus years he had never had a transmission do that. Took it to the dealership and it was the transmission. It was replaced under warranty. In January of 2026 took it to the dealership after noticing a weird whinnying sound when running. After running a diagnostic test I was informed that my transmission needed replaced again. It only has 72,426 miles. Was told that the transmission was on back order and when asked if safe to drive, told yes.
Engine
Filed Jan 15, 202695,402 milesOR
The contact owns a 2017 Toyota Highlander. The contact stated that when the vehicle was taken to a dealer for routine maintenance, the dealer informed the contact that the rear main seal was leaking and needed to be resealed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,402.
Power Train
Filed Jan 9, 2026VA
I had problems in gear shift the car when start moving it’s go very slow it’s need about 1 minute to change the shift. The Toyota dealership recommended me to change the transmission with the cost $11,000
Power Train
Filed Jan 5, 2026WA
-- What component or system failed or malfunctioned, and is it available for inspection upon request? This report is regarding a premature transmission failure in our 2017 Toyota Highlander equipped with the UA80F 8-speed automatic transmission. Our highlander is currently stuck at High Tech Automotive in Wenatchee, WA 150+ miles from home after experiencing a transmission failure on the highway. -- How was your safety or the safety of others put at risk? During the transmission failure while driving on the highway the Check Engine Light came on as well as ABS light and vehicle went into a limp mode. The transmission failure and subsequent limp mode rapidly decreased our speed while traveling on the highway and forced us to limp the vehicle at low speeds across traffic putting ourselves and others traveling on the highway at risk. This vehicle has been well maintained and serviced in accordance with Toyota’s recommended maintenance schedule. Despite this, the transmission failed unexpectedly during a recent family road trip to Wenatchee, WA, leaving us stranded far from home. -- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the vehicle was towed to High Tech Automotive in Wenatchee WA (where it is currently stranded). The diagnostics report there confirmed proper transmission fluid level and a failed transmission with burnt transmission fluid. -- Has the vehicle or component been inspected by the manufacturer, police, insurance r
Power Train
Filed Jan 2, 2026WA
I own a 2017 Toyota Highlander with 6 cylinders (engine model 2GR-FKS). It has 107,000 miles. I brought it to my dealer for inspection and service, and noted that it was making a whirring/whining sound upon acceleration. There were no warning messages on the dashboard to alert me of any issues. The dealer reported back to me that the transmission was failing and quoted $11k to fix it. Upon researching this issue, I learned that this is a known problem with 2017 model Highlanders.
Engine
Filed Dec 23, 2025MN
I drive a 2017 Toyota Highlander and am having issues with the transmission. The issues and poor craftsmanship on the UA80 8-speed transmissions. Toyota offered Technical Service Bulletins T-SB-0160-18, T-SB-0008-21, and a limited Customer Support Program (CSP ZJC). But very few VINs were included and there are tons of Highlander owners with this transmission facing $10,000+ repair bills for what is supposed to be one of the most reliable cars and car brands on the planet. This is very wrong. Toyota has not stood by its customers and have not done right by owners. Toyota needs to recall the transmissions and offer a remedy at no cost to the customer. This needs to be done now. It's completely unacceptable. Thanks for what you do and for reading! Appreciate you guys very much.
Power Train
Filed Dec 11, 2025NY
Vehicle shurtter cause toque converter issue with all Toyota Highlander
Power Train
Filed Dec 10, 2025TX
Was on drive from work in 2017 toyota highlander XLE. Noticed low whining sound coming from transmission. Made appointment with toyota dealership. They identified transmission whine as requiring full replacement and projected to fail soon. Vehicle mileage was at 116k miles. There are no ua80 trans available in US and none coming in. Was told my VIN didn't qualify for CRP CJZ and TSB bulletin. The UA80 trans has known failure of this type. Replacement cost is 10K, use is dangerous, and failure is unacceptable.
Engine and Engine Cooling
Filed Nov 20, 202560,000 milesIL
The contact owns a 2017 Toyota Highlander. The contact stated that upon taking the vehicle to an independent mechanic for service, the contact was informed that the engine was leaking due to a timing chain failure. The contact was advised that the engine needed to be taken apart to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 60,000.
Structure › Body
Filed Nov 14, 2025NC
The paint on the hood is flaking off. There is no reason other than the paint being defective for this to happen in this manner. We just noticed it today. 11/14/25
Power Train
Filed Nov 13, 2025MI
After less than a year of usage on a Highlander with 70k miles, the transmission began malfunctioning. The reverse function would work sporadically. The gears would shift only when using the power stick function and manually switching gears. The transmission would go into overdrive and once after an oil change the car came to an abrupt stop after traveling 25 mph hour.
Fuel/Propulsion System
Filed Oct 31, 2025GA
Leaking fuel line due to deterioration of plastic liner in fuel line.
Power Train
Filed Oct 20, 2025MA
Transmission when the car first starts up is slipping. No dipstick for checking Transmission fluid.
Power Train
Filed Oct 14, 2025CA
The transmission is experiencing harsh and sometimes delayed shifting and sometimes reduction of power. This can result in unpredictability when going from a stop and then crossing traffic. If the transmission fails while I am making an unprotected left turn it pups leave me vulnerable to side impact from on coming traffic. The dealer was able to reproduce the issue when I took it in and quoted me $11k for repair. Toyota is an aware of issues with this specific transmission (UA80) and issued a Service Bulletin for it. My transmission fell within the serial number range for replacement but didn’t pass the third gate for coverage related to a speed sensor issue. That said, there is massive back order on this transmission highlighting a much broader problem with the part. To answer the final question, I never saw a warning light.
Air Bags
Filed Oct 8, 2025IL
My vehive has 122,000 miles...I recently received an airbag mafuction warning on the dash info system and to contact dealer. The dealer states this driver side airbag is now defective and needs to be replaced at a cost of $1100.00 The airbag has never been deployed. How is this noit covered under safety requirements on current vehicles? How do I know that the part was not defective when initally installed?
Power Train
Filed Oct 3, 2025NM
Transmission failure causes vehicle to not accelerate in low gears. Toyota has a CSP for this issue on the same model year but this "Vin" Is not a part of it. This is a major safety issue.
Electrical System
Filed Sep 11, 2025IN
Formal Complaint to NHTSA – Summary I am submitting this formal complaint regarding repeated mechanical and electrical failures involving my 2017 Toyota Highlander, purchased as a Toyota Gold-Certified vehicle with an extended Platinum Warranty. Despite strictly following Toyota’s maintenance guidelines and using only certified dealerships for all services, the vehicle has become inoperable multiple times, requiring five separate tows and resulting in repair costs exceeding $10,000. In June 2025, a Toyota dealership replaced the engine after diagnosing a warped head due to water pump failure. Following this, the vehicle began experiencing repeated charging system failures and electrical malfunctions. Multiple components—including the alternator, battery, and sensors—were replaced at another Toyota dealership based on ongoing issues, but the problems persisted. On September 2, 2025, a Toyota technician identified a missing ground wire nut as the likely root cause of these electrical failures. He confirmed the issue originated during the engine installation and that the unsecured ground caused system malfunctions. After repairs, the vehicle was again returned with a loud engine knocking noise, later traced to an improperly secured component from a prior repair. These events have raised significant concerns for the safety of myself and my family. Improper installation of major components and misdiagnosis by certified service providers have led to hazardous driving conditions, un
Power Train
Filed Sep 9, 2025FL
2017 Toyota Highlander XLE Why hasn’t Toyota issued a recall?! My transmission failed at 2AM on the Florida turnpike 140 miles from home, after a physically and emotionally exhausting day moving my daughter to college. I slept in my car 7 hours, scared, waiting to get towed. The closest shop that was open early on a Saturday was an hour away in the other direction and when I got there, they told me they wouldn’t be able to look at it until Monday. Pointless to pay 2 nights at a hotel, so I got an Uber to get a rental to get home. It wasn’t bad enough when I found out the cost to replace the transmission on a car with 96k miles (my Camry had 300k when I sold it), but even if I agreed to pay, the transmission is backordered, and it could be months. Months! I had to pay the diagnostic fee - completely understandable - and I needed it moved to avoid a $75 per day storage fee. AAA would tow it 100 miles, then $7.00 per mile. When I asked to speak with someone because I had the upgraded membership that provided 200 miles, I was told they wouldn’t cover any part of the tow because it was already at an auto shop. The least expensive option was to get a transport company ($300) to pickup and deliver the car to the local Toyota dealership. They’re anticipating at least 3 months, but they’ll pay for a rental if I agree to have them do the repair. Has Toyota fixed the issue, or will the new transmission likely to have the same problem?
Power Train
Filed Sep 9, 2025FL
TRANSMISSION ON THIS VEHICLE FAILED AND CAUSES SUDDEN DECELERATION CAUSING A SAFETY ISSUE. SUDDEN DECELERATION. YES, TOYOTA OF VERO BEACH HAS CONFIRMED FAILURE OF THE TRANSMISSION. NO, WARNING JUST FAILED THEN GOT ALL THE WARNINGS AND LIGHTS IMMEDIATELY THEREAFTER.
Fuel/Propulsion System
Filed Aug 27, 2025UT
Today (8/26/2025) my wife experienced the engine light kicked on and that the AWD system needed to be checked. After fueling up it made knocking noises and difficulty starting, and took two times to start up. Ran an OBD scan and this is what it says, which is related to fuel pump low pressure. P117B - Fuel Pressure Sensor Circuit Range/Performance Severity - High Description - Indicates a problem with the fuel pressure sensor circuit, where the sensor's output signal is outside the expected range or performance criteria, leading to potential issues with fuel delivery or engine performance. P0174 - System Too Lean (Bank 2) Severity - High Description - Your engine is getting too much air and/or not enough fuel, this is known as a "Lean" condition. Excess oxygen is getting into your engine, which makes the combustion process less efficient. This could be caused by many different factors. Consequences of Continued Driving - Reduced power, Engine knocking, Rough idle
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 4, 2020. Source: NHTSA Office of Defects Investigation.