2001 Toyota Highlander

Routine

Owners filed 137 complaints about this vehicle with federal regulators, most often about the visibility. It has been recalled 3 times.

Not among the Toyota Highlander years to avoid. Which Toyota Highlander years to avoid →

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

80 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2001 Toyota Highlander problems

22 of the 137 complaints (16%) are about the visibility.

ComponentReportsCrashesFiresInjuries
Visibility11
000
Vehicle Speed Control · throttle and acceleration11
602
Structure › Body · body and frame9
101
Engine and Engine Cooling · engine9
000
Power Train › Automatic Transmission · transmission8
201
Tires6
000
Air Bags · airbags6
201
Engine and Engine Cooling › Engine · engine5
010
Visibility › Glass, Side/Rear4
000
Unknown or Other4
001

3 safety recalls

Part 573 reports
Latches/Locks/Linkages › Doors › Latch04V181000
Filed Apr 15, 2004366,572 vehiclesToyota Motor North America, Inc.

Defect. CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Risk. THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy. DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting02V208000
Filed Jul 30, 2002154,593 vehiclesToyota Motor North America, Inc.

Defect. ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Risk. IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy. DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder01V228000
Filed Jul 5, 200141,169 vehiclesToyota Motor North America, Inc.

Defect. VEHICLE DESCRIPTION: SPORT UTIITY VEHICLES. THE RESERVOIR FILLER CAP OF THE BRAKE MASTER CYLINDER MAY INDUCE A VACUUM, INTRODUCING SOME AIR INTO THE BRAKE MASTER CYLINDER RESERVOIR. THIS COULD CAUSE ABNORMAL BRAKE NOISE AND INCREASED PEDAL STROKE WHEN THE BRAKES ARE APPLIED.

Risk. THE INCREASED PEDAL STROKE WILL LENGTHEN THE STOPPING DISTANCE OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL BLEED THE AIR FROM THE BRAKE LINES AND REPLACE THE RESERVOIR FILLER CAP. OWNER NOTIFICATION BEGAN JULY 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Tires
Filed May 12, 2020102,742 milesHI

MY FRONT TIRES, (FROM A SET OF FOUR), HAVE PARTS OF THE TREAD SEPARATING FROM THE TIRE BODY. THE RUBBER UNDER THE MISSING PIECES OF TREAD HAS A TEXTURE LIKE POPCORN. THE INNER SURFACE OF THE RUBBER IS SHINY AND SMOOTH. *DT IT IS NOT FROM GOUGING, FORCE, OR ABUSE TO THE TIRES. IT IS AS IF THE MANUFACTURING PROCESS USED TWO DIFFERENT BATCHES OF RUBBER THAT WAS NOT INCORPORATED TOGETHER CORRECTLY, AND IS NOW SEPARATING FROM ITSELF. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE RECALLED IMMEDIATELY! IF A TIRE FAILURE OCCURS FROM THIS DEFECT AT SPEED, IT COULD CAUSE A SERIOUS ACCIDENT, ROLLOVER, HEAD-ON, SERIOUS INJURY/DEATH. PLEASE REVIEW HIS MATTER AS SOON AS POSSIBLE. PLEASE CONTACT ME FOR PICTURES OF THE DEFECT, SINCE THE WEBSITE HAS NO WAY TO UPLOAD THE PICS.*DT*JB *TR

Structure › Body
Filed Mar 12, 2018125,000 milesCO

SUNROOF GLASS BLEW OFF OF THE VEHICLE ON THE HIGHWAY YESTERDAY. I SEE NUMEROUS REPORTS OF THIS ON THE INTERNET. WAS THERE EVER A TSB OR RECALL FOR THIS ISSUE FROM TOYOTA? DANGEROUS AND SCARY, HAPPENED IN TRAFFIC.

Structure › Body
Filed Sep 12, 2017LA

I AM SOLE OWNER OF THIS VEHICLE SINCE BOUGHT IT NEW AND WELL MAINTAIN IT. DASHBOARD AND STEERING WHEEL ARE PEELING AND GOOEY. TOYOTA SERVICE DEALERSHIP TOLD ME NOTHING THEY CAN DO ABOUT IT AND ASKED ME TO CALL TOYOTA. I CALLED AND FILED A COMPLAINT NO. 1709121290 WITH TOYOTA. THEY TOLD ME THEY HAD RECALLS ON OTHER MODELS BUT NOT THIS ONE SO IT SEEMS THIS IS NOT A NEW ISSUE FOR THEM. THEY DON'T WANT TO FIX IT.

Structure › BodyCrash1 injured
Filed May 19, 2017105,000 milesOR

ON 11/17/2015 I HIT A PARKING ISLAND IN AN UNLIT PARKING LOT. WHEN I TRIED TO STOP, MY BRAKES FAILED. THIS CAUSED ME TO LOSE CONTROL OF THE VEHICLE AND IT HIT 2 PARKED CARS AND A TREE. I HAVE LOST WAGES AND LIVE IN PAIN EVERY DAY DUE TO INJURIES FROM THIS ACCIDENT.

Visibility/Wiper
Filed May 27, 2016122,000 milesCA

DRIVER SIDE VISOR WILL NOT STAY UP. IT DROOPS APPROXIMATELY 60 DEGREES WHEN LOWER TO BLOCK SUN.

Vehicle Speed ControlCrash1 injured
Filed Aug 4, 2015141,980 milesCA

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THE POLICE WAS CONTACTED, BUT A REPORT WAS NOT FILED. THE DRIVER SUSTAINED WHIPLASH AND NECK PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,980. MA 10/15/2015 *CN

Structure › Body
Filed May 8, 2015168,000 milesPR

FAULTY STOP LIGHTS, AFTER SEVERAL ATTEMPTS TO REPAIR THE STOP LIGHTS. THE PROBLEM REMAINS UNSOLVED AND KEEPS COMING BACK ON BOTH TAIL LIGHTS. WHAT'S WRONG TOYOTA?

Air Bags
Filed Jan 27, 2015111,000 milesNJ

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Engine
Filed Jan 26, 201590,000 milesOH

TOYOTA HAD A PROBLEM WITH THERE 4 CYLINDER ENGINES IN CAMRY AND HIGHLANDER WITH ENGINE MOUNTAIN THREADS PULLING AWAY FOR A THREE OR FOUR YEAR PERIOD. MY CAR STARTED LEAKING OIL ABOUT 90,000 MILES WHEN I TOOK IN TO A DEALER HE TOLD ME ABOUT THE PROBLEM AND TOYOTA DID NOT ISSUE A RECALL. I WAS TOLD ONLY FIX IS A NEW ENGINE. THEY ALSO HAD A PROBLEM WITH THE CATALYTIC CONVERTER ALSO AGAIN NO RECALL. *TR

Service BrakesCrash
Filed Nov 1, 2014FL

WIRING PROBLEM WITH PASSENGER SIDE BRAKE LIGHT. KEPT REPLACING BULB, THEN REPLACING SOCKET, NOW GOING TO PUT A WHOLE KIT. TOYOTA NEGLECTED TO TELL ME THIS IN THE FIRST PLACE, EVEN AFTER SEVERAL TICKETS AND WASTED MONEY ON DIFFERENT THINGS TELLING ME IT WOULD FIX THE PROBLEM. *TR

Air BagsCrash1 injured
Filed Oct 26, 2014148,000 milesDE

ANOTHER VEHICLE CROSSED THE LINE AND I SWERVED TO AVOID A HEAD ON COLLISION. HOWEVER POINT OF IMPACT WAS DRIVERS SIDE DOOR AND SIDE TO REAR. NO AIRBAG DEPLOYED. *TR

Visibility
Filed May 31, 2014105,000 milesFL

SUNVISOR DROPS DOWN ABOUT 30 DEGREES FROM THE UP POSITION OR JUST DON'T STAY ALL THE WAY DOWN. *TR

Air Bags
Filed Dec 7, 201396,000 milesIL

ANYTIME CAR IS KEPT OUTSIDE IN TEMPERATURE BELOW FREEZING, THE AIRBAG LIGHT ILLUMINATES AND STAYS ON AFTER CAR IS STARTED. IT CONTINUES TO STAY ON UNTIL TEMPERATURE WARMS UP AND CAR IS SUBSEQUENTLY RESTARTED. THERE ARE REPORTS OF A TSB ON THIS KNOWN PROBLEM STATING THE AIRBAG IS NON-OPERABLE WHILE LIGHT FLASHES, BUT TOYOTA HAS NOT ISSUED A RECALL OR IS WILLING TO REPAIR UNDER WARRANTY. NOTE: THIS IS A SAFETY DRIVE ABILITY ISSUE THAT SHOULD BE TREATED AS A RECALL. *TR

Service Brakes
Filed Nov 12, 201372,071 milesFL

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL HAD TO BE APPLIED FORCEFULLY IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V228000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE DEALER'S RECORDS INDICATED THAT THERE WAS NO REMEDY REPAIR PERFORMED. THE RECALL WAS NOT HONORED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,071.

Visibility/Wiper
Filed Oct 25, 201385,000 milesNV

I HAVE A 2001 HIGHLANDER. THE LEFT VISOR KEEPS FALLING DOWN FROM THE WEIGHT OF THE VISOR. I WAS TRAVELING ON THE HIGHWAY AT 65 MPH WHEN THE VISOR FELL IN FRONT OF MY EYES,CAUSING ME TO SWERVE . THIS IS A SAFETY ISSUE. THERE SHOULD BE A RECALL ON THE VISOR. *TR

Power TrainCrash1 injured
Filed Sep 26, 2013160,000 milesFL

ON WED, 4 SEP 2013 AT APPROXIMATELY 12:00, I PARKED MY CAR IN THE DRIVEWAY AND GOT OUT OF THE CAR TO PICK UP MAIL. AFTER PICKING UP THE MAIL, I RETURNED TO THE CAR AND LEANED OVER THE CAR TO RETRIEVE MY PURSE FROM THE PASSENGER SEAT WHEN MY SUV STARTED ROLLING BACKWARDS. MY CAR WHICH WAS ON AN INCLINE IN MY DRIVEWAY KEPT ROLLING BACKWARDS. I FELL ON MY BACK ON THE CONCRETE DRIVEWAY AND THE FRONT TIRE OF MY CAR ROLLED OVER MY LEFT THIGH. THE CAR ROLLED BACK AND STOPPED IN THE MIDDLE OF THE STREET. MY NEIGHBOR ACROSS THE STREET CALLED 911. *JS

Unknown or Other
Filed Sep 21, 201395,000 milesCA

DRIVER'S SIDE SUNSHADE DOES NOT STAY UP WHEN PLACED IN THE UP POSITION. PRIOR TO THIS, IT WOULD STAY UP FOR AN UNDETERMINED AMOUNT OF TIME AND SUDDENLY FALL DOWN, HITTING THE DRIVER'S HEAD AND BLOCKING THE VIEW.

Engine
Filed Dec 24, 2012232,698 milesCA

I AM THE ORIGINAL OWNER OF OUR 2001TOYOTA 3.0 HIGHLANDER. I ALSO OWN A 2008 TOYOTA TUNDRA PICKUP AND A 2008 LEXUS ES 350. OUR HIGHLANDER HAS BEEN EXCEPTIONAL VEHICLE. I HAVE PERFORMED ALL THE REQUIRED MAINTENANCE ON OUR VEHICLES SINCE THEIR PURCHASE, OIL CHANGES, FLUIDS LEVELS, SERPENTINE AND POWER STEERING BELTS REPLACEMENTS, TIRE ROTATION, AIR AND FUEL FILTERS REPLACEMENT, WIPERS, STRUTS, AND MISCELLANEOUS ITEMS. THE ONLY SERVICE THAT WAS PERFORMED BY TECHNICIANS WAS COOLANT AND TRANSMISSION OIL SERVICE. ON TUESDAY, DECEMBER 11, 2012 WHILE MY WAY HOME FROM WORK, I NOTICED THAT MY CHECK ENGINE LIGHT ACTIVATED. WHEN I GOT HOME, I USE MY OBD CODE READER AND OBTAINED THE FAULT CODE OF P1349. IT SHOULD BE NOTED THAT MY VEHICLE APPEARED TO BE RUNNING NORMALLY. AFTER READING THE POSSIBLE CAUSES, I TOOK IT TO A LOCAL SERVICE CENTER AND HAD AN OIL CHANGE PERFORMED. I DID THIS BECAUSE I HAD A COUPON FOR AN OIL CHANGE AND FILTER FOR $14.99. I RESET THE CHECK ENGINE LIGHT AND THEN DROVE THE VEHICLE WORK. ON THE WAY HOME, I NOTICED THAT MY CHECK ENGINE LIGHT AND MY LOW OIL PRESSURE LIGHT HAD ACTIVATED. AS I ATTEMPTED TO MAKE IT OFF THE FREEWAY, I NOTICED THAT THE MOTOR START MESSING. BY THE TIME I GOT TO THE OFF RAMP, THE ENGINE WAS EMITTING LOUD BANGING SOUNDS AND WAS STRUGGLING. BY THE TIME IS ABLE TO SAFELY PARK THE VEHICLE, THE MOTOR HAD CEASED. AS AN ORIGINAL OWNER, I DO NOT RECALL EVER RECEIVING A NOTICE REGARDING OIL JELLY. I AM REQUESTING THAT MY MOTOR FAILURE BE COVERED THE OIL

Visibility/Wiper
Filed Nov 14, 201275,000 milesMI

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER 4X4 LIMITED. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT OPENED BOTH REAR WINDOWS BUT WAS UNABLE TO CLOSE THE WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER WINDOW REGULATORS FOR BOTH REAR WINDOWS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 95,839.

Power Train
Filed Jul 20, 2012151,000 milesVA

AS MY WIFE WAS SLOWING THE VEHICLE TO A STOP IN A PARKING LOT, THE VEHICLE SEEMED TO EXPERIENCE AN ACCELERATION ON ITS OWN. SHE FELT AS IF THE ACCELERATOR GOT STUCK SO SHE IMMEDIATELY PRESSED BRAKE WITH HER LEFT FOOT AND ACCELERATOR WITH THE RIGHT FOOT IN AN EFFORT TO 'RELEASE' THE ACCELERATOR PEDAL. THIS WAS A REFLEX MOVE ON HER PART BECAUSE IT HAPPENED SO FAST. THE VEHICLE HOPPED OVER THE PARKING LOT CURB, LANDED ON THE GRASS AND CAME TO A STOP. I WAS STANDING 50 FEET FROM THE CAR WHEN THIS HAPPENED. THE ONLY THING I NOTICED WAS A BRAKING SOUND AND WHEN I TURNED AROUND THE CAR HAD HOPPED AND WAS ON THE GRASS. WE TOOK THE CAR TO THE LOCAL DEALERSHIP WHO COULDN'T FIND THE CAUSE OR REPLICATE THE PROBLEM. THEY SAID THERE'S NO PROBLEM WITH THE CAR. A MONTH HAS GONE BY SINCE THE INCIDENT AND THERE HASN'T BEEN ANYTHING UNUSUAL WITH THE CAR SINCE. *TR

Seat Belts
Filed May 30, 201280,000 milesTX

THE DRIVER'S SEAT BELT IS FRAYING BECAUSE IT RUBS AGAINST THE SLOT IN THE LATCH. MANY, MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON THE INTERNET. I'VE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE I'VE OWNED OVER THE 50 YEARS I'VE DRIVEN. I HAVE A 1992 CAMRY WITH ALMOST 200,000 MILES ON IT, AND THERE IS NO WEAR AT ALL ON THE SEAT BELT. WE NEED A RECALL! *TR

Structure › Body
Filed May 24, 2012130,221 milesAZ

THE DRIVER'S SIDE SUN VISOR SUDDENLY DROPPED DOWN INTO MY FIELD OF VIEW WHEN I HIT A BUMP ON A THREE LANE 40 MPH PAVED ROAD AT RUSH HOUR. I NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME DURING THE SHORT TIME (MAYBE TWO SECONDS) REQUIRED TO REACT AND RAISE THE VISOR. AN ONLINE SEARCH REVEALED THAT A REPLACEMENT VISOR COSTS A SHOCKING $791.00, AND THAT MANY DOZENS OF OTHERS WERE REPORTING THIS PROBLEM IN 2001 - 2009 TOYOTA HIGHLANDERS. SOLUTIONS RANGED FROM JURY-RIGGING THE VISOR IN THE UP POSITION TO SIMPLY REMOVING THE VISOR AND USING ONE'S HAND TO BLOCK THE SUN WHEN NEEDED. SOME OF THESE "SOLUTIONS" ARE OBVIOUSLY UNSAFE, AND COULD EASILY BE AVOIDED IF TOYOTA CHARGED A MORE REASONABLE PRICE FOR THE REPLACEMENT VISOR. REPLACEMENT CAN BE ACCOMPLISHED BY ALMOST ANYONE WITH A SCREWDRIVER IN ABOUT 12 MINUTES. THANK YOU FOR THIS OPPORTUNITY TO FILE A COMPLAINT. *TR

Power Train › Automatic TransmissionCrash
Filed Mar 20, 201256,600 milesCT

I WAS BACKING OUT OF THE GARAGE WHEN THE CAR ACCELERATED. I KEPT HITTING THE BRAKE AND IT FINALLY STOPPED. I PUT THE CAR BACK INTO DRIVE AND IT ACCELERATED AGAIN. I TRIED HITTING THE BRAKE AND IT WOULDN'T STOP UNTIL IT HIT THE GARAGE DOOR. I DON'T KNOW HOW FAST IT WAS GOING, BUT IT SEEMED LIKE IT WAS GOING AT AN EXCESSIVE SPEED. *KB

Vehicle Speed ControlCrash
Filed Jan 26, 2012125,000 milesGA

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND CRASHED INTO THE VEHICLE STOPPED IN FRONT OF THE CONTACT. THERE WERE NO DAMAGES TO EITHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TEST, BUT THE MANUFACTURER WOULD NOT ALLOW A TECHNICIAN TO INSPECT IT. THE MANUFACTURER STATED THAT THEY WOULD SEND AN ENGINEER TO EXAMINE THE VEHICLE. THE VEHICLE WAS NOT YET EXAMINED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Visibility
Filed Jan 5, 201283,000 milesFL

THIS VISIBILITY ISSUE IS CAUSED BY THE SUNVISOR ON THE DRIVER SIDE, DROPPING DOWN FROM THE STOWED POSITION UNEXPECTEDLY AND REPEATEDLY BLOCKING THE DRIVER'S VISION. DEALER INDICATED NOT A TOYOTA PROBLEM AND PRICING IT AT $700 + DOLLARS TO REPLACE. WHEN DRIVING, THE SUNVISOR HAD TO BE MOVED TO THE SIDE AT ALL TIMES AND BACK TO FORWARD POSITION JUST TO GET IT OUT OF WAY TO EXIT VEHICLE. ENDED UP BUYING FROM THE DEALER A REGULAR VISOR (NOT THE LIMITED MODEL VISOR). THE NEW VISOR COST $80 + DOLLARS. VEHICLE SOLD AS A LIMITED MODEL, SHOULD NOT HAVE ANY HAZARDOUS/DANGEROUS PROBLEMS SUCH AS THIS, NOT ADDRESSED WITHOUT A NATIONAL RECALL. VERY DISAPPOINTED WITH THE TOYOTA CORP. FOR NOT ACCEPTING THESE COMPLAINTS AND DENYING THAT PROBLEM EVEN EXISTS. NHTSA PLEASE TAKE NOTE, AND ADD UP ALL THESE SAME VISIBILITY ISSUES AS SHOWING ON YOUR SITE. NOT JUST THIS MODEL I BET MANY SAME VISOR ISSUES SHOW UP FOR OTHER TOYOTA MODELS. THANK YOU! *TR

Exterior Lighting
Filed Dec 5, 2011126,000 milesOK

I HAVE A 2001 TOYOTA HIGHLANDER AND THE PASSENGER BRAKE LIGHT WILL NOT BRIGHTEN WHEN YOU PRESS ON THE BRAKE, HOWEVER IT WILL COME ON WHEN I TURN ON THE LIGHTS. APPARENTLY THIS IS A COMMON ISSUE I AM INCLUDING A LINK TO A DISCUSSION ABOUT THIS ISSUE FROM SEVERAL OTHER PEOPLE:HTTP://WWW.TOPIX.COM/FORUM/AUTOS/TOYOTA-HIGHLANDER/T7H7LD934GSQLC6BE. *TR

Service Brakes, Electric
Filed Apr 24, 2011101,531 milesNJ

I AM EXPERIENCING PROBLEMS WITH MY 2001 TOYOTA HIGHLANDER. WHENEVER I PRESS ON THE BRAKE IT PULSATES,VIBRATES AND IT MAKES A DISTRACTING LOUD RATCHETING SOUND. WHEN THE SPEEDOMETER DROPS TO LESS THAN 10MPH- IT HAPPENS. THIS HAPPENS SO FREQUENTLY, THAT I REALLY HATE DRIVING ANYWHERE. I TOOK IT TO SEVERAL DIFFERENT MECHANICS. AFTER BEING TOLD THE PROBLEM THAT I AM HAVING IS DUE TO WARPED ROTORS AND WARN BRAKE PADS- I PAID TO HAVE NEW BRAKE PADS AND ROTORS INSTALLED. THAT DIDN'T WORK. (NOW THEY SAY IT IS AN ABS PROBLEM) I TOOK THE HIGHLANDER TO A TOYOTA DEALER WHO WITHOUT PROPERLY PERFORMING A COMPUTER SCAN, BLAMED THE MECHANICS WHO REPLACED MY ROTORS AND BRAKE PADS FOR THE PROBLEM THAT I HAVE BEEN HAVING-AND THEY TOLD ME THAT IT WAS NOT THE ABS SYSTEM. ANYWAY, I AM STILL HAVING THE SAME PROBLEM THAT BOTH PROFESSIONAL MECHANICS DISAGREE ON. PULSATION, VIBRATION AND LOUD NOISES. NOTE: NEITHER OF THE TWO INDICATOR LIGHTS BRAKE/ABS HAS ACTIVATED SINCE THE PROBLEM STARTED. FINALLY, I TOOK THE HIGHLANDER TO A THIRD MECHANIC, PAID FOR AN INSPECTION OF MY ABS SYSTEM AND RECEIVED SEVERAL COMPUTER SCAN ABS FAULTS CODES:C1271-C1278- ABS ACTIVATES AT A LOWER SPEED. ALSO, MASTER CYLINDER PRESSURE SENSOR MALFUNCTION C1281. I WANT TOYOTA TO REPAIR THE DEFECTS IN MY TOYOTA HIGHLANDER. *TR

Visibility
Filed Mar 22, 2011MI

DRIVER'S SIDE SUN VISOR FLOPS DOWNWARD WHEN IN USE, INSTEAD OF REMAINING TILTED FORWARD (TOWARD WINDSHIELD), THUS PARTIALLY BLOCKING VISION. THIS IS A COMMON PROBLEM ON A NUMBER OF TOYOTA VEHICLES. *TR

Air Bags
Filed Dec 18, 20101 milesVA

WHEN 2001 TOYOTA HIGHLANDER IS STARTED WHEN COLD, BELOW 30 DEGREES F, AIR BAG LIGHT BLINKS UNTIL 1) CAR WARMS UP 2) CAR IS RESTARTED. I HAVE BEEN TOLD BY DEALER THAT WHEN LIGHT IS BLINKING, AIR BAGS ARE INOPERABLE. ORDINARILY THIS CAR IS KEPT IN A GARAGE SO IT IS NOT VERY OFTEN STARTED WHEN BELOW 30 F. I BELIEVE THIS PROBLEM HAS BEEN WITH THE CAR SINCE NEW. I BELIEVE THIS PROBLEM IS ON MANY OTHER TOYOTA HIGHLANDERS OF THIS ERA BECAUSE A GOOGLE SEARCH FOR "TOYOTA HIGHLANDER AIR BAG LIGHT BLINKS COLD WEATHER" BRINGS UP DISCUSSIONS OF PEOPLE TALKING ABOUT THIS PROBLEM FOR THE FIRST GENERATION HIGHLANDERS 2001 - 2007. *TR

Air Bags › FrontalCrash1 injured
Filed Nov 9, 201010,000 milesVA

I WAS IN A CAR ACCIDENT IN AUGUST 2010 IN MY TOYOTA HIGHLANDER. THE AIRBAGS DID NOT DEPLOY ON IMPACT EVEN THOUGH I WAS GOING 45-50 MPH. MY SEAT BELT DID NOT RESTRAIN ME FROM HITTING MY STEERING WHEEL WAS A HARD IMPACT TO MY CHEST. I SENT PICS TO TOYOTA AND SPOKE TO THEM SEVERAL TIMES ABOUT MY COMPLAINT OF THE FAILING AIRBAGS AND SEATBELT. THEY SAID THAT THE CAR DID WHAT IT WAS DESIGNED TO DO ON IMPACT AND THEREFORE I HAD NO COMPLAINT. MY CAR WAS TOTALED IN THE COLLISION. *TR

Vehicle Speed ControlCrash1 injured
Filed Jul 22, 201085,000 milesAK

TL*THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. WHILE DRIVING 5 MPH IN REVERSE THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A POLE. THE VEHICLE PREVIOUSLY ACCELERATED ON ITS OWN WHILE THE BRAKES WERE APPLIED AND CRASHED INTO A VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES TO HER NECK. THERE WAS NO MENTION OF A POLICE REPORT BEING FILED. THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT THE FAILURE COULD BE CAUSED DUE TO THE ACCELERATOR PEDAL STICKING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 109000.

Visibility
Filed Jul 14, 201089,000 milesMS

NOTED RECENT COMPLAINT RE:SUN VISORS ON 2001 HIGHLANDER- I HAVE THE SAME PROBLEM HOWEVER JUST PASSENGER SIDE VISOR INVOLVED SO FAR. PART COST IS $214.00 ! I THINK IT IS A RIDICULOUS ITEM TO FAIL. *TR

Visibility
Filed Jul 4, 2010CA

2001 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR DOES NOT STAY IN PLACE, AND FALLS DOWN INTO DRIVERS FIELD OF VISION UNEXPECTEDLY PASSENGER SIDE VISOR DOES THE SAME THING, BUT TO A LESSER DEGREE. THIS BEGAN AFTER WE OWNED THE CAR FOR FIVE YEARS(OUT OF WARRANTY) AND IS A CONSTANT PROBLEM, AND I FEEL THE DEALER SHOULD CORRECT THIS PROBLEM. THE CONSUMER(S) SHOULD NOT BE EXPECTED TO PAY UPWARDS OF $800 TO FIX SUCH A SIMPLE PROBLEM, ONE THAT SHOULD NOT OCCUR IN THE FIRST PLACE. I HAVE OWNED MORE THAN TWELVE VEHICLES, AND EVEN THE CHEAPEST OF THOSE NEVER HAD SUCH A PROBLEM. SEVERAL HIGHLANDER OWNERS HAVE TOLD OF THE SAME COMPLAINT, AND IT IS VERY FRUSTRATING. *TR

Vehicle Speed Control
Filed Apr 20, 201020,000 milesNJ

2001 TOYOTA HIGHLANDER PURCHASED NEW. ABOUT ONCE A YEAR IT ACCELERATES ON ITS OWN. REPORTED PROBLEM TO TOYOTA DEALER IN 2002 OR 2003 - HAVE RECEIPT. WE CAN STOP THE CAR WITH FIRM PRESSURE ON THE BRAKE. IN MOST CASES WHEN WE PUT THE TRANSMISSION INTO PARK THE ENGINE CONTINUED TO RACE AT HIGH RPM. I CAN'T REMEMBER ALL INCIDENTS, BUT BELIEVE THAT IN SOME CASES WAS ABLE TO SLOW THE ENGINE DOWN BY KEEPING MY FOOT ON THE BRAKE AND PUTTING THE CAR BACK INTO DRIVE. OTHER TIMES I TURNED OFF THE IGNITION. WHEN I RESTART THE CAR IT IS FINE. MOST RECENT OCCURRENCE WAS SUNDAY 4/18/2010 IN PARKING LOT OF A&P ON SOUTH AVENUE IN CLARK OR WESTFIELD, NJ. MY WIFE WAS IN THE CAR WITH ME. I HAD BEEN DRIVING THE CAR FOR ABOUT AN HOUR. THE LAST HALF HOUR WAS ON THE GARDEN STATE PARKWAY AT 55+ MILES PER HOUR. WAS OFF THE PARKWAY FOR LESS THAN 5 MINUTES WHEN I MADE LEFT TURN INTO A&P PARKING LOT AND ANOTHER LEFT IN THE PARKING LOT. DRIVING LESS THAN 15 MILES PER HOUR. THEN WAS ALMOST STOPPED AS I WAS ABOUT TO TURN LEFT INTO PARKING SPACE. NOTICED THE ENGINE RPM SEEMED A LITTLE HIGHER THAN NORMAL AND I BECAME MORE CAUTIOUS AND MADE SURE MY FOOT WAS FIRMLY ON THE BRAKE PEDAL. THE ENGINE RPM BEGAN TO INCREASE RAPIDLY. I PRESSED ON THE BRAKE PEDAL AS HARD AS POSSIBLE AND WAS ABLE TO KEEP THE CAR FROM MOVING FORWARD, BUT THE ENGINE WOULD NOT STOP RACING. I PUT THE TRANSMISSION IN PARK AND THE ENGINE CONTINUED TO RACE AT FULL THROTTLE. I TURNED OFF THE IGNITION AND THE ENGINE STOPPED. RESTARTED THE CAR AFT

Visibility
Filed Apr 20, 201060,000 milesGA

THE DRIVER SIDE SUNVISOR OF MY 2001 TOYOTA HIGHLANDER LIMITED WOULD NOT STAY UP SINCE 2006, WHICH HAS BEEN A SAFETY HAZARD. AN ESTIMATION OF REPLACING THE VISOR AT A LOCAL DEALERSHIP WAS $700.00 IN MAY 2007, WHICH IS OUTRAGEOUS AND SHOULD BE RECALLED FOR FREE REPAIR. *TR

Unknown or Other
Filed Mar 26, 2010DC

2001 TOYOTA HIGHLANDER RECALL REQUEST*CW THE CONSUMER STATED THERE HAVE BEEN A NUMBER OF RECALLS ON HER VEHICLE, BUT SHE ISN'T SURE IF THEY HAVE BEEN CORRECTED, BECAUSE SHE IS NOT THE ORIGINAL OWNER. THE CONSUMER WOULD LIKE TO KNOW IS THERE A WAY TO VERIFY RECALL WORK?

Vehicle Speed Control › Accelerator Pedal
Filed Mar 18, 201025,000 milesNY

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. WHILE TRAVELING AT 35 MPH THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE SERVICED. THE FAILURE MILEAGE WAS 25,000. UPDATED 04/27/10. *LJ THE CONSUMER STATED SHE HAD TO PULL THE ACCELERATOR PEDAL UP, WHICH WAS STUCK. UPDATED 06/25/10.*JB

Engine and Engine Cooling
Filed Feb 26, 201052,000 milesLA

CAR BEGAN SURGING ON THREE OCCASIONS. CAR WAS PARKED, IN PARK AT THE CURB, AND ENGINE WAS SURGING FROM IDLE TO APROX 2500 RPM. I PLUGGED AN OBD INTO THE CAR TO LOOK FOR ERROR CODES AND THERE WERE NONE. I CYCLED THE OBD AGAIN AND THE SURGING STOPPED. ?? *TR

Vehicle Speed Control
Filed Feb 26, 201052,000 milesNJ

MY 2001 HIGHLANDER HAS CAUSED ME SO MUCH STRESS. ON JUNE 25, 2006 I BROUGHT THE HIGHLANDER IN TO TOYOTA CRYSTAL IN GREENBROOK, NJ AFTER HAVING HAD TWO EPISODES IN WHICH THE CAR KEPT ACCELERATING EVEN THOUGH MY FOOT WAS OFF THE GAS PEDAL AND THE BRAKES DID NOT HELP IN SLOWING THE CAR DOWN. ON BOTH OCCASIONS I HAD PUT THE CAR IN NEUTRAL TO SLOW IT DOWN. IT IS THE SAME EXACT SCENARIO THAT HAS BEEN IN THE NEWS THIS PAST MONTH. THE TOYOTA DEALER WAS UNABLE TO HELP US IN RESOLVING THE PROBLEM AT THAT TIME. I STILL HAVE A COPY OF THE LETTER I GAVE TO THE DEALER ON THAT DATE DESCRIBING THE PROBLEM. WHEN THE NEWS BROKE ABOUT THE ACCELERATION PROBLEM I CALLED CRYSTAL TOYOTA. THEY OFFERED TO CHECK THE CAR AGAIN BUT WAS TOLD WE WOULD HAVE TO PAY FOR THE ANALYSIS SINCE IT WAS NOT UNDER THE RECALL. SO I CALLED TOYOTA IN MORRISTOWN NJ WHERE I HAD PURCHASED THE CAR IN 2001. THE MANAGER TOLD ME TO CALL TOYOTA CORPORATE AT 800-331-4331. I DID SO AND AFTER DESCRIBING THE CAR PROBLEM, WAS GIVEN CASE #1001138288 AND ASSURED THAT I WOULD RECEIVE A CALL BACK WITHIN ONE BUSINESS DAY. THE CALL NEVER CAME SO MY HUSBAND CALLED TOYOTA BACK. THE REASON GIVEN TO US FOR NOT CALLING BACK WAS THAT OUR CAR WAS NOT IN THE RECALL. THE TOYOTA REPRESENTATIVE ALSO TOLD MY HUSBAND THAT THE PARTS UNDER RECALL WERE NOT INSTALLED IN THE 2001 HIGHLANDER AND TO CALL CUSTOMER RELATIONS AT CRYSTAL TOYOTA. THIS TIME CRYSTAL OFFERED TO TEST DRIVE THE CAR FOR NO CHARGE BUT SAID THEY WOULDN'T KNOW HOW TO GO ABOUT REPAIRING IT

Service Brakes, Hydraulic
Filed Feb 16, 2010200 milesGA

I BOUGHT A TOYOTA HIGHLANDER IN 2001. I THINK MY CAR DOES HAVE A BRAKE PROBLEM. WHEN I APPLY BRAKES AT SPEED OVER 50 MILES, CAR IS VIBRATING AND HARD TO STOP. I HAVE TO STOP APPLYING BRAKE. AFTER BUYING A CAR, I TOOK IT TO THE DEALER, AND THE SALES AGENT SAID, "IT IS NOT A BRAKE PROBLEM, IT IS BECAUSE OF HARD PRESSURE." RECENTLY, MY HUSBAND DROVE THE CAR AND HE FELT IT TOO.(DATE FOR THIS INCIDENT IS SOME WHERE IN SEPTEMBER 2001) (2) OCCASIONALLY MY CAR IGNITION IS NOT WORKING, I HAVE TO GIVE GAS TO START CAR! I TOOK IT TO TOYOTA DEALER LOCATED AT BUFORD MALL OF GA, IN THE U.S.A. THEY WORKED ON IT TWICE. I HAVE SPENT MORE THAN $650. THE PROBLEM IS STILL NOT RESOLVED. THEN SOMEBODY CALLED ME TO INFORM THAT SOMETHING IS BAD (COAST IS $800)AND IT MIGHT FIX THE PROBLEM! I COMPLAINED TO THE PEOPLE WHO TAKE SURVEY ON CUSTOMER SATISFACTION. NO BODY FOLLOW UP ON IT. I SENT AN EMAIL. THEN AN AGENT NAMED "TONY" CALLED ME AND SAID, "I DO NOT WANT TO SPEND $800 MORE AND WHICH MIGHT FIX THE PROBLEM. I SAID, "WHAT HAPPENED TO THE FIRST TWO REPAIRS?" HIS RESPONSE WAS, "IT IS LIKE YOU GO TO DOCTOR. THEY TRY ONE MEDICINE. IF YOU ARE NOT CURED, THEY TRY ANOTHER MEDICINE!" THEN HE ASKED ME,"WHAT YOU WANT TO DO? DO YOU WANT TO FIX THE PROBLEM?" I SAID, "YES, BUT I CAN'T LET YOU KEEP ON TRYING NEW REPAIRS, SPEND MONEY AND PROBLEM IS NOT FIXED!." HE SAID, "IF YOU ARE THINKING THAT I WILL FIX YOUR PROBLEM FREE, IT IS NOT GOING TO HAPPEN!." THEN HE HANG UP THE CALL. YES, TOYOTA SHOULD HAVE IMPROVE TH

Vehicle Speed Control
Filed Feb 15, 201090,000 milesGA

I OWN A 2001 TOYOTA HIGHLANDER AND HAVE HAD THE SAME EXACT PROBLEM HAPPEN TO ME SEVERAL TIMES IN THE PAST SEVEN YEARS. THE FIRST TIME I EXPERIENCED A SERIOUS PROBLEM WAS ABOUT FOUR YEARS AGO AND MY SON AND I COULD HAVE BEEN KILLED HAD IT NOT BEEN FOR SOME FAST THINKING ON MY PART. I WAS TRYING TO STOP AT A RED LIGHT AND MY CAR ACCELERATED FOR NO REASON. AT FIRST, I THOUGHT MY BRAKES HAD FAILED SINCE WHEN I STOMPED ON THE BRAKE, MY CAR WOULD NOT STOP, EVEN THOUGH I HAD BOTH FEET PRESSING DOWN ON IT. AT THIS POINT,WITH CARS IN FRONT OF ME THAT I WAS GOING TO HIT, I SWERVED INTO THE TURN LANE AND THEN ALL I COULD SEE WAS AN 18 WHEELER COMING AT ME. I WAS SO LUCKY THERE WERE NO CARS ON THE SIDE ROAD THAT I TURNED ONTO AND ALL THE WHILE I WAS STEADILY TRYING TO GET MY VEHICLE UNDER CONTROL. I ENDED UP THROWING IT INTO PARK AS I MADE THE TURN. IT TOOK TURNING MY CAR OFF TO BRING IT TO A COMPLETE STOP. AT THAT TIME, I THOUGHT MY FLOOR MAT HAD SOMEHOW GOTTEN STUCK ON THE ACCELERATOR, SO I TOOK ALL MY FRONT FLOOR MATS OUT. UNFORTUNATELY, I HAVE HAD THE SAME PROBLEM OF THE CAR "REVVING" FOR NO REASON WHILE DRIVING IT SEVERAL TIMES AND/OR UPON STARTING IT. IT WOULD JUST IDLE HIGH IN THE 6/8 RPM RANGE. WE JUST THOUGHT IT WAS COLD. HOWEVER, ONE DAY I WAS DRIVING THE CAR AND IT KEPT SHOOTING FORWARD AT EVERY STOP. I'D HAVE TO STOMP ON THE BRAKES WITH BOTH FEET. I'D PULL OFF, STOP MY CAR, TURN IT OFF, RESTART IT, AND THE RPM'S WHO SHOOT BACK UP TO 8. I KEPT PRAYING THAT I WOULDN'T HAVE TO S

Equipment
Filed Feb 10, 201052,000 milesMO

I WAS STARTING TO SLOWLY DRIVE OFF THE FERRY BOAT AS THE FERRYMAN WAS OPENING THE GATE. MY TOYOTA HIGHLANDER 2001 SPED UP OUT OF CONTROL. IF THE MAN HAD NOT JUMPED ASIDE, HE WOULD HAVE BEEN RUN OVER. I HAD NO CONTROL. MY FOOT WAS NOT ON THE GAS. REPORTED TO LOCAL TOYOTA DEALER. "MAT PROBLEM". I REPLACED THE MAT WITH A HEAVY RUBBER MAT. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Feb 4, 2010TX

THE AIR CONDITIONER ONLY WORKS WHEN YOU MOVE THE DIAL AROUND. SOMETIMES IT DOESN'T WORK AT ALL AND ONLY THE HEAT COMES ON EVEN WHEN YOU JUST HAVE THE FAN ON. *TR

Vehicle Speed ControlCrash
Filed Feb 2, 2010KY

I BOUGHT A 2001 TOYOTA HIGHLANDER IN AUG 2001. THE 1ST TIME I HAD A PROBLEM WITH THE GAS PEDAL WAS ABOUT A MONTH LATER WHEN I WENT TO PULL IN AT WORK. I PARKED UP BY THE BUILDING AND PUT ON MY BRAKES AND THE CAR REVVED UP AND I PUT ON THE BRAKES AND IT DID WANT TO STOP. I FINALLY GOT IT STOPPED AND SAT THERE AND WONDERED WHAT HAD JUST HAPPEN. I LET IT GO AS I DID NOT HAVE AN EXPLANATION. EVERYTHING WAS FIND UP TO THE YEAR 2009. I WAS TAKING MY MOM AND BROTHER TO THE GROCERY AND MOM IS 86 YRS AND I PARKED IN A HANDICAP SPOT THAT HAD A POLE IN FRONT WHERE THE HANDICAP SIGN WAS. MY BROTHER WAS IN THE FRONT SEAT WITH ME AND TO MY AMAZEMENT WHEN I PUT ON THE BRAKES THE CAR REVVED UP AND I HAD TO PUSH ON THE BRAKE REAL HARD. I DID HIT THE POLE AND JARRED ALL OF US. I FEEL LIKE THIS CAR MODEL SHOULD BE LOOKED INTO. *TR

Vehicle Speed Control
Filed Jan 28, 2010MI

TL*THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH ON NORMAL ROAD CONDITIONS WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE PEDAL STUCK TO THE DRIVERS SIDE FLOOR MAT AND SUDDENLY, THERE WAS AN UNINTENDED INCREASE OF ACCELERATION. THE DRIVER WAS ABLE TO REPOSITION THE FLOOR MAT AND CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN RECOMMENDED THAT THE DRIVER SIDE FLOOR BE REMOVED. THE FAILURE MILEAGE WAS UNKNOWN.

Visibility
Filed Jan 20, 2010OH

ABOUT 6 MONTHS AGO THE REAR PASSENGER WINDOW FELL DOWN INTO THE DOOR AND WAS NO LONGER USABLE. AN $800 REPAIR WAS REQUIRED. FLASH FORWARD 6 MONTHS, NOW THE REAR DRIVER-SIDE WINDOW FELL DOWN INTO THE DOOR AND WE'RE GOING TO BE OUT ANOTHER $800. WE RARELY EVEN USE THE REAR WINDOWS. SO THIS IS FROM LESS-THAN-NORMAL WEAR. AND IT HAPPENED TO BOTH REAR WINDOWS WITHIN A FEW MONTHS OF EACH OTHER. *TR

Seat Belts
Filed Jan 20, 2010140,000 milesOH

THE FRONT DRIVER-SIDE AND PASSENGER SEATBELTS NO LONGER RETRACT WHEN UNBUCKLED AND FREQUENTLY THE CAR DOOR IS CLOSED ONTO THEM WHILE THEY HANG INTO THE DOOR JAM AREA. CAUSING DENTS TO INSIDE OF THE DOOR FRAME AS WELL. *TR

Visibility
Filed Jan 4, 2010159,000 milesNC

A DESIGN DEFECT CAN CAUSE THE SUN VISORS TO RANDOMLY AND UNEXPECTEDLY DROP DOWN OBSCURING THE DRIVER'S VISION POTENTIALLY RESULTING IN A CRASH. THIS INCIDENT OCCURS IN A 2001 TOYOTA HIGHLANDER. HOWEVER, I HAVE SEEN MANY, MANY INTERNET POSTINGS OF OTHER TOYOTA YEARS AND MODELS WITH THE SAME DESIGN DEFECT AND SAME PROBLEM. TOYOTA'S AND THEIR DEALERS RESPONSE HAS BEEN TO TELL THE CUSTOMER TO SPEND APPROXIMATELY $750 TO REPLACE THE VISOR WHICH IS LIKELY TO FAIL LIKE THE FIRST ONE AFTER A GIVEN AMOUNT OF TIME. *TR

Vehicle Speed ControlCrash
Filed Dec 16, 2009169,794 milesCA

TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. WHILE DRIVING 10 MPH THE VEHICLE BEGAN TO RAPIDLY ACCELERATE. AFTER REPEATED BRAKE APPLICATION THE VEHICLE WOULD NOT STOP. CONSEQUENTLY SHE CRASHED INTO A SIGN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY INSTALLED A SECONDARY HOOK TO THE FLOOR-MAT. ALSO SHE WAS ADVISED THAT IN APRIL 2010 THEY WOULD INSTALL A NEWLY DESIGNED ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 169,794.

Engine and Engine Cooling
Filed Nov 25, 200976,000 milesCA

WHILE MY 2001 TOYOTA HIGHLANDER WAS IN OPERATION THE ENGINE BOLTS PULLED LOOSE CAUSING THE ENGINE TO SEIZE AND BE DESTROYED. THE CAR WAS STOPPED AT A LIGHT AT THE TIME AND HAD IT BEEN IN OPERATION ON THE FREEWAY COULD HAVE CAUSED A SERIOUS ACCIDENT. THE ENGINE IS DESTROYED AND A NEW ENGINE WOULD COST $7000. I BELIEVE THAT THERE HAVE BEEN NUMEROUS INCIDENTS INVOLVING ENGINE BOLTS ON TOYOTA CARS AND TRUCKS AND THAT TOYOTA HAS ALWAYS BLAMED OTHER THINGS AND NOT ADDRESSED WHETHER THE BOLTS ARE DEFECTIVE OR HAVE NOT BEEN INSTALLED PROPERLY. THERE ARE VARIOUS REFERENCES ON THE INTERNET OF CUSTOMERS HAVING PROBLEMS WITH THE ENGINE BOLTS ON TOYOTA VEHICLES..TOYOTA HAS NO EXPLANATION FOR WHAT HAPPENED TO MY CAR. I BELIEVE IT MAY BE THE INSTALLATION OF THE BOLTS OR THE QUALITY OF THEM. *TR

Complaints 1-50 of 137, newest first, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20264000Routine
202510400Routine
202443700Routine
2023189900Routine
2022266511Fatalities reported
2021535440Above average
2020322400Above average
2019508310Above average
2018273510Above average
2017271420Above average
2016111310Routine
2015193260Routine
2014136511Fatalities reported
2013207300Above average
2012182230Routine
2011181500Routine
20102161020Above average
2009134950Routine
200840513142Fatalities reported
2007124410Routine
2006278741Fatalities reported
2005224640Above average
2004286532Fatalities reported
2003258210Above average
2002301264Fatalities reported
2001 — this page137320Routine
19981000Routine
19971000Routine

Compare every Highlander year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 15, 2004. Source: NHTSA Office of Defects Investigation.