2017 Toyota Highlander complaints

UNABLE TO PUT MY CAR IN DRIVE GEAR. STARTED MY SUV WANTED TO GET TO REVERSE. I TRY MAYBE 20 TIMES BEFORE I GOT TO IT. IT WAS HARD TO MOVE RIGHT AND DOWN. I WAS PARKED I MY DRIVEWAY WAS STEPPING ON MY BRAKES. HAPPEN 4 TIMES YESTERDAY. HAVE NOT DRIVEN TODAY.

FIVE DIFFERENT TIMES FAILURE TO START THE ENGINE AND BATTERY APPEARS DRAINED WITH APPROX. 30K MILES. EACH TIME THE VEHICLE WAS STATIONARY AND EITHER IN MY GARAGE OR PARKED. JUMPER CABLES USED TO START THE CAR DID THE JOB THE FIRST TWO TIMES, THEN A POWERFUL PORTABLE BATTERY JUMPER WAS NEEDED THE NEXT TWO TIMES AND THE BATTERY WAS REPLACED BY AAA - TOLD ME THE OE BATTERY FAILED (NOT UNDER WARRANTY, SO IT COST ME OUT OF POCKET. NOW, THE 5TH TIME I AM WAITING FOR AAA AGAIN. THEIR BATTERY IS STILL UNDER FREE REPLACEMENT WARRANTY. THIS IS VERY POOR PERFORMANCE FOR A (I BOUGHT NEW) CAR THAT HAS JUST OVER 35K MILES AND LESS THAN 39 MONTHS OLD. ALSO, SEEING ALL THE ELECTRICAL PROBLEMS AND A RECALL FOR THE 2020 SAME MODEL, LEADS ME TO BELIEVE TOYOTA IS NOT AS RELIABLE AS THEY ONCE WERE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PASSPORT TOYOTA (5001 AUTH WAY, CAMP SPRINGS, MD 20746, (301)899-6000) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY TRANSMISSION ALL OF A SUDDEN IS HARD SHIFTING AND WHINES. TRANSMISSION FLUID IS FULL OF METAL SHAVING AND DARK FLUID NOTICED. NO WARNING OF ANY KIND. NOW BEING TOLD IT NEEDS A NEW TRANSMISSION 6K MILES JUST PAST FACTORY WARRANTY. I HAVE READ THAT NUMEROUS PEOPLE HAVE THIS ISSUE BUT NO RECALL HAS BEEN ISSUED.

I WAS DRIVING THE VEHICLE WHEN A BELL SOUNDED AND ON THE DASH IT INDICATED THE CAR WAS OVER HEATING. I WAS GOING ABOUT 35 MPH THROUGH A TOWN. I HAD BEEN DRIVING THROUGH THE MOUNTAINS PRIOR TO THIS HAPPENING.

ON 3/8/21 I WAS DRIVING MY 2017 TOYOTA HIGHLAND APPROX. 13 MILES AWAY FROM MY HOME. I BEGAN TO SMELL SMOKE AS I WAS DRIVING AND THROUGH FURTHER INVESTIGATION I FOUND THE SMOKE TO BE COMING FROM THE CHARGING PORT AT THE BOTTOM OF THE MIDDLE ARM REST. THERE IS A FUNCTIONAL CAP ON THIS PORT TO KEEP DEBRIS FROM FALLING INTO IT. I DID NOT SEE ANY DEBRIS IN IT AT THE TIME OF THE INCIDENT. BUT WHILE CHECKING FOR THE SOURCE OF SMOKE I FELT HEAT COMING FROM THE PORT AND THEN IT MELTED TO THE FLOOR. ONCE THIS HAPPENED I PULLED OVER TURNED THE TRUCK OFF AND EXITED.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT UPON MAKING A COMPLETE STOP, THE VEHICLE SHUT-OFF AS HE DEPRESSED THE ACCELERATOR PEDAL, WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE CONTACT HAD THE VEHICLE TOWED TO MOLLE TOYOTA (601 W 103RD ST, KANSAS CITY, MO 64114) WHERE THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.*JB CONSUMER STATED VEHICLE DID RESTART HOWEVER IT WOULDN'T GO INTO ANY GEAR FORWARD OR RESERVE.*JB

WHILE DRIVING DOWN THE ROAD GOING ABOUT 60 MPH, MY SUNROOF EXPLODED. NO CARS IN FRONT OF ME. NOTHING HIT ME. JUST A LOAD EXPLOSION. I PULLED OVER AND SAW THAT MY SUNROOF EXPLODED. IT WAS BULGING UPWARD, WITH A BIG HOLE IN IT.

IN MOTION BUT AT SLOW SPEEDS (<40MPH) COMPLETE LOSS OF POWER. ALL SYSTEMS FAILED, INCLUDING ENGINE, STEERING AND BRAKES. ERROR CODE P0087 INDICATE FUEL PROBLEM. FUEL PUMP? HAPPENED TWICE, ABOUT 40K MILES APART. ONCE IN CONSTRUCTION ZONE ON INTERSTATE AND ONCE ON VERY ISOLATED RURAL ROAD. THERE'S A WHOLE LOT MORE I COULD REPORT BUT IT'S A VERY LONG STORY. SEE UPLOADED INFORMATION.

I WAS OUT FOR HEADING HOME & MY VEHICLE WOULD NOT START. I HAD THE BRAKE PEDAL PRESSED & PUSHED THE START ENGINE BUTTON. THE VEHICLE JUST MADE A RAPID CLICKING NOISE. THERE WAS A "BRAKING POWER LOW/ STOP IN A SAFE PLACE" LIGHT ON THE DASHBOARD. HAVING BEEN THROUGH THIS BEFORE AFTER HAVING THE VEHICLE FOR 8 WKS I WAITED & TRIED TO GET THE BRAKE PEDAL TO THE UP POSITION. TRIED STARTING AGAIN;RESULTS THE SAME. CALLED THE LOCAL DEALERSHIP,WAS TOLD TO TOW IT IN FOR A DIAGNOTSTIC. AGAIN, I TRIED THE BRAKE PEDAL/ START SEQUENCE: NO LUCK. THE DASH MESSAGE CENTER LIGHT REAPPEARED IMMEDIATELY OVER-LAPPED BY "DEPRESS BRAKE PEDAL AND PUSH ENGINE SWITCH TO START"(BRAKE WAS DEPRESSED). TRIED ONE MORE TIME TO START RESULTS THE SAME. THEN THE "CHARGING SYSTEM MALFUNCTION/ STOP IN A SAFE PLACE/ SEE OWNER'S MANUAL" LIGHT APPEARED IN THE DASH. FINALLY STARTED 3 HOURS LATER: I DROVE HOME. WENT TO LOCAL DEALER THEY SAID IT WAS THE BATTERY. WENT TO MY REGULAR DEALERSHIP. ENROUTE, THE MESSAGE CENTER ON THE DASH FLASHED BRIGHT RED WITHOUT WORDS(@ 40MPH). MY REGULAR DEALERSHIP TESTED MY BATTERY, IT WAS FINE. THEY RAN DIAGNOSTIC; THEY SAID THE RESULT WAS A BAD COMPUTER THAT NEEDED TO BE REPLACED. WAS GIVEN A LOANER VEHICLE. 2 WKS LATER THEY CALLED AND SAID AFTER MORE TESTING IT IS THE BATTERY, NOT THE COMPUTER.

PURCHASED THE HIGHLANDER AUGUST 2017. SEPTEMBER 2017 (8 WEEKS LATER) WE RETURNED HOME FROM AN 35 MILE TRIP AND PARKED. I HAD TO GO BACK OUT ABOUT 30 MINUTES LATER. WHEN I TRIED TO START THE VEHICLE I COULD NOT GET THE VEHICLE TO START. RECEIVED A "BRAKE POWER LOW, STOP IN A SAFE PLACE" LIGHT. IT TOOK MY HUSBAND 15 MINUTES TO GET THE BRAKE TO RELEASE AND BE ABLE TO MANUALLY PULL IT TO THE UP POSITION SO WE COULD TRY TO START IT. THE DEALERSHIP WAS UNABLE TO RECREATE THIS INCIDENT.

I HAD MY CAR BRAND NEW, WHEN I START DRIVING MY FRONT TIRES BRAKES SOMETIMES MAKE NOISES ALSO WHEN I TURN AROUND I HEARD MY FRONT TIRES MAKE NOISE, I ALWAYS DO OIL AND MAINTANCE SERVICE BY TOYOTA DEALERSHIP, I TOLD THEM ALL THE TIME THEY SAYED CHECKED EVERYTHINGS NORMAL, THEY ALWAYS SAYED, AND ENGINE CHECK LIGHTS WAS ON WHEN I WAS DRIVING AFTER ONLY 2 YRS, THEY SAYED I HAVE PAY FEE FOR SERVICE ENGINE HAD SOMETHING GOING ON, IT DID NOT COVER IT, ALSO NOW WHEN I AM DRIVING ON FREEWAY ABOUT 70-80 MILES I HEARD SOME WIERD NOISE ON MY CAR BOTTOM AREA, I DID DOUBLE CHECK DOWN, IT DOES NOT AND BREAK LEAKING, I AM NOT REALLY HAPPY WITH MY, NOW ONLY 4 YRS, STILL HAS MORE NOISES COME OUT, ALSO I TOLD THE DEALER , THEY SAYED EVERYTHINGS NORMAL,

I HAD THIS CAR 2017 BRAND NEW, AFTER 10000 MILE, I HEARD SOME NOISES FOR MY FRONT WHEELS, I DID MY OIL AND MAINTANCE SERVICE OFTEN BY TOYOTA DEALERSHIP,I TOLD THEM ALL THE TIME ABOUT BRAKES AND FRONT WHEEL MAKE SOME NOISES, THEY ALWAYS EVERYTHINGS LOOKS FINE, AFTER 2 YRS I HAD ENGINE CHECK LIGHTS ON, I WENT TO TOYOTA DEALERSHIP, AND THEY SAYED IT S NOT COVERED I HAVE PAY MY OWN MONEY FOR FIXED, THEY SAYED ENGINE MISFIRE ON CYLINDER, FOR NEW CAR ONLY DRIVING 2YRS, IT S HAPPENED FEB/05/2019, AFTER 6 MONTHS THEY FOUND FRONT PASSENGER OUTER CV BOOT LEAKING AND I HAVE TO PAY MY OWN PACKET TOO, AND NOW I HAVE AGAIN PROBLEM , WHEN I AM DRIVING ON FREEWAY ABOUT 70 MGH I HEARD SOME NOISE ON MY CAR BACK SEATS DOWN, WHEN I LOOKED UNDER MY CAR THERE IS NO CRACK OR LEAKING, LOOKS EVERYTHING GOOD, I DONT KNOW WHERE IS NOICES COMMING FROM MY UNDER CAR, I JUST WENT TO MAINTENCE TODAY AGAIN TOYOTA DEALERSHIP THEY SAYED EVERYTHINGS NORMAL, I DONT KNOW NOW WHAT SHOULD I DO, I AM NOT REALLY HAPPY WITH MY NEW CAR AND WITH TOYOTA

AUTO STOP/START MALFUNCTION. IT WILL STOP THE ENGINE WHILE TURNING, AND WON'T START THE ENGINE WHILE RELEASE BREAK. IT HAPPENED OCCASIONALLY AT THE BEGINNING, NOW SEEMS GETTING WORSE. THE MECHANICS COULDN'T FIGURED OUT THE PROBLEM. I SEE THERE IS A RECALL IN 2020 MODEL, BUT MY 2017 HIGHLANDER HAS SAME ISSUE.

THE TRANSMISSION FAILED WITHOUT ANY WARNING ON THE INTERSTATE HIGHWAY AT 33,000 MILES ON THE CAR PUTTING THE WHOLE FAMILY IN THE CAR AT RISK OF COLLISION. THERE WAS NO ACTION FROM TOYOTA EVEN AFTER KNOWING THAT THEIR TRANSMISSIONS HAVE ISSUES. THERE HAVE BEEN MANY CASES LIKE MINE WHERE THE TRANSMISSION FAILS WITHOUT WARNING.

ON HIGHWAY TRAFFIC CAME TO A COMPLETE STOP WE SAT WITH FOOT ON BRAKE MAYBE 2-3 MINUTES WHEN I RELEASED BRAKES CAR WOULD NOT GO FOR A SECOND THEN STARTED GOING, NO NOISES THAT I RECALL. 2ND TIME AFTER I TURN AND START TO SPEED UP IT FEELS LIKE ITS SLIPPING OR REALLY SLUGGISH, THIS HAS NOW HAPPENED A FEW TIMES, IT SEEMS TO BE WHEN I FIRST DRIVE THE CAR IN THE MORNING. HAVE NOT NOTICED IT AS MUCH AFTER IT WARMS UP AND I DRIVE FOR A WHILE. I HAVE 44,000 MILES CURRENTLY AND DID BUY IT NEW.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER.THE CONTACT STATED WHILE DRIVING 60 MPH,WHEN MULTIPLE WARNING LIGHTS BEGAN TO ILLUMINATE AND THE VEHICLE SEIZED.THE CONTACT WAS ABLE RESTART THE IGNITION AND DRIVE AWAY.THE VEHICLE WAS TAKEN TO LOCAL DEALER LIA TOYOTA OF ROCKLAND (618 NY-303, BLAUVELT, NY 10913:(845) 367-4219),WHERE IT WAS DIAGNOSED WITH NEEDING THE MAC SENSOR PLUG TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE.THE VEHICLE WAS TAKEN BACK TO LIA TOYOTA OF ROCKLAND AND WAS DIAGNOSED WITH NEEDING "UNKNOWN RECALL" TO BE COMPLETED. REPAIRS WERE COMPLETED.THE CONTACT STATED ON 2/27/2020, WHILE DRIVING 55 MPH,WHEN THE VEHICLE SEIZED.THE CONTACT ATTEMPTED TO GLIDE TO THE RIGHT SIDE OF THE ROAD WHEN ANOTHER VEHICLE REAR ENDED HIM.THE AIRBAGS DID NOT DEPLOY.THE CONTACT SUSTAINED INJURED ON HIS BACK COLUMN AND SEEK MEDICAL ATTENTION AT A NEAR HOSPITAL.A POLICE REPORT WAS FILED.THE VEHICLE WAS TAKEN RIVERA TOYOTA SERVICE & PARTS CENTER(255 KISCO AVE, MT KISCO, NY 10549:(866) 982-4310),WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN SENSOR TO BE REPLACED.THE VEHICLE WAS REPAIRED.THE CONTACT STATED WHEN ATTEMPTING TO PARK ON THE SIDE OF THE ROAD BUT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE AND HE DROVE OVER A LARGE BRANCH,WHICH DETACHED THE REAR BUMPER.THE AIRBAGS DID NOT DEPLOY.THE CONTACT STATED HE DID NOT HAVE ANY INJURIES OR SEEK MEDICAL ATTENTION. NO POLICE REPORT WAS FILED.THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDEN

MY CAR IS <4 YEARS OLD WITH 38,000 MILES AND WHILE DRIVING ON THE HIGHWAY I GOT A LIGHT THAT SAID LOW VOLTAGE TO ABS SYSTEM AND THEN EVERY LIGHT ON THE DASHBOARD WENT OFF. I PULLED OVER AND TURNED THE ENGINE OFF AND IT WOULDN'T RESTART. AFTER 30 MINUTES THE ENGINE RESTARTED WITH A SCREECHING SOUND FROM THE HOOD AND THEN TURNED IT OFF AGAIN. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE ALTERNATOR MALFUNCTIONED

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER AUTONATION TOYOTA LOCATED AT 18700 STUDEBAKER RD, CERRITOS, CA 90703 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT HIGHWAY SPEEDS OR ACCELERATING, A SLIGHT PAUSE OR LOSS OF POWER IS NOTICEABLE. IT SEEMS AS IF FUEL IS CUT OFF OR ENGINE DOES NOT HAVE MAXIMUM ENGINE POWER TO MAINTAIN SPEEDS FOR VERY SHORT PERIODS OF TIME.

VEHICLE WAS STATIONARY. I PRESSED THE BRAKE IN ORDER TO TURN ON THE VEHICLE SCREEN STARTED TO FLASH AND MAKING CLICKING NOISE. WARNING MESSAGES INCLUDE: CHECK AWD SYSTEM, LANE DEPARTURE ALERT MALFUNCTION VISIT YOUR DEALER AND BRAKING POWER LOW.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FRED ANDERSON TOYOTA OF CHARLESTON (2100 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 203-9032) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE PRESSING ON BRAKE AND PUSHING POWER BUTTON TO TURN ON VEHICLE, A CLICKING NOISE SOUNDED AS IF THE BATTERY WAS MALFUNCTIONED. WHEN LOOKING AT THE SCREEN, IT ALERTED LOW BRAKING POWER. UNABLE TO TURN ON VEHICLE BECAUSE OF THIS. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED.

BLUETOOTH DISCONNECTING

INTERMITTEN FUEL PUMP PROBLEM, CHECK ENGINE LIGHT APPEARS SUV STALLS AND WILL NOT START

ON 3 SEPARATE OCCASIONS AT 30,000, 40,000 AND 42,000 MILES WHEN DRIVING AT INTERSTATE HIGHWAY SPEEDS (AROUND 70 MPH) WITH CRUISE CONTROL ENGAGED, THE VEHICLE HAS SUDDENLY WITHOUT WARNING SWITCHED TO A LOW POWER LIMP HOME MODE RESULTING IN RAPID DECELERATION IN THE MIDST OF HIGH SPEED HIGHWAY TRAFFIC. I BELIEVE THIS IS A VERY DANGEROUS SITUATION. MULTIPLE WARNINGS APPEARED ON THE DASH INCLUDING LOW POWER MODE, CHECK AWD SYSTEM, AND SEE YOUR DEALER. SHUTTING OFF THE VEHICLE AND RESTARTING IT ALLOWED THE VEHICLE TO BE DRIVEN NORMALLY AGAIN. AFTER ALL THREE INCIDENTS THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. ALL 3 TIMES THE COMPUTER HAD STORED CODES FOR RANDOM MULTIPLE MISFIRES ALONG WITH A FEW OTHERS. ALL THREE TIMES THE DEALER INDICATED THAT THE CODES DID NOT POINT TO A SPECIFIC FAULTY PART THAT THEY COULD REPLACE, SO THERE WAS NOTHING THEY COULD DO. AT MY INSISTENCE THAT SOMETHING BE DONE AFTER THE THIRD INCIDENT THE DEALER OPENED A CASE WITH THE TOYOTA TAS SYSTEM TO ASK FOR ASSISTANCE IN DIAGNOSES. THE ONLY RESULT OF THIS WAS TO SWITCH SOME OF THE COIL PACK POSITIONS TO SEE IF THE MISFIRES FOLLOWED THE COIL PACK. THE END RESULT IS THAT I HAVE TO DRIVE IT UNTIL IT FAILS AGAIN, PUTTING MYSELF AND OTHERS AT RISK. I ALSO OPENED A CASE WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER, THEY CONFIRMED THIS WAS ALL TOYOTA WOULD DO AT THIS POINT.

HAVE TAKEN THIS VEHICLE MULTIPLES TIMES TO TOYOTA DEALERS LOOKING TO ADDRESS A FRONT SUSPENSION PROBLEM. IT FEELS LIKE THE STEERING WHEEL IS SHAKING A LITTLE BIT WHEN IS BEING DRIVEN AT SLOW SPEED OVER UNEVEN STREET PAVEMENT SURFACE (SMALL POTHOLES) IT FEELS SOMETHING IN THE SUSPENSION IS LOOSE AND IT WOBBLES FROM LEFT AND RIGHT. I ALWAYS FEEL IT ON THE STEERING WHEEL. THEY HAVEN'T BEEN ABLE TO DETERMINE WHAT IS THE REAL PROBLEM ARGUING THEY DON'T FEEL ANY WOBBLING ON THE VEHICLE

2017 WITH JUST UNDER 20K MILES. VEHICLE STALLED FROM STOP WHILE AT A A RED LIGHT. WOULD NOT RESTART. ONLY CLICKS FROM START BUTTON. MULTIPLE WARNING LIGHTS. HAD BEEN DRIVEN ON CITY STREETS 5 MILES OF 6 MILE COMMUTE. CAR ALSO REQUIRED JUMP START TWICE IN PAST WEEK. DEALER EVALUATION ONE DAY PRIOR TO STALL " BATTERY CHECKS OUT FINE". I'M AFRAID THERE'S SOMETHING MORE SERIOUS GOING ON.

1 WEEK AGO, 7-26-20, MY CAR STALLED SLIGHTLY AND THEN AN ENGINE ICON APPEARED. A MESSAGE APPEARED FOR ME TO VISIT MY DEALER. I TOOK IT TO THE TOYOTA DEALER. THE LIGHT WENT OFF AS I ARRIVED THERE. I HAD TO PAY FOR A DIAGNOSTIC CHECK AND THEY COULDN'T FIND ANYTHING WRONG. I WAS TOLD TO MAKE SURE I WAS USING A GOOD GRADE OF GAS. LATER IN THE WEEK I GOT GAS AT A SHELL STATION. THE CAR WOULDN'T CRANK AT THE PUMP. IT KEPT TRYING TO TURN OVER. I GOT A MESSAGE TO DEPRESS THE BRAKE AND PUSH IGNITION. THEN IT SAID LOW BRAKE PRESSURE. I SAT THERE A FEW MINUTES AND TRIED AGAIN. I FINALLY GOT IT TO STAY ON. THE NEXT DAY I DROVE AROUND FINE FOR A WHILE WITH NO PROBLEM. THEN I TRIED TO GO BACK OUT AND IT WOULDN'T CRANK. IT WAS FULL OF GOOD GAS. THE ENGINE ICON CAME BACK ON. THEN THE MESSAGE ABOUT BEING HARDER TO STEER CAME UP. IT KEPT SAYING DEPRESS THE BRAKE AND PUSH IGNITION. I TRIED A FEW MORE TIMES AND GOT THE MESSAGE ABOUT PROBLEMS WITH THE SMART KEY SYSTEM. I CHECKED THE RECALLS FOR 2017 HIGHLANDERS AND NOTICED THERE ELECTRICAL PROBLEMS. I BOUGHT THIS CAR USED IN MARCH 2020.

VEHICLE KEEPS STALLING WITHOUT WARNING WHILE DRIVING, AFTER STALLING THERE IS NO POWER, NEEDS A JUMP START TO GET GOING AGAIN. HAS HAPPENED MULTIPLE TIMES, VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP TWICE AND THEY KEEP SAYING THERE IS NO ISSUE WITH THE VEHICLE. *TR

PURCHASED NEW TIRES GOODYEAR AVIVA AT WALMART COVINGTON LA ON AUG 2019 THE CAR PULLED AS SOON AS I PURCHASED THEM AND THEY SAID TO GET ALIGNMENT. WELL AFTER 2 ALIGNMENTS AT TOYOTA AND A THIRD AT AUTOVILLE REPAIR SHOP THEY CAME TO CONCLUSION IT WAS BAD TIRES. THESE TIRES HAVE ONLY 2000 MILES ON THEM AND WALMART WONT CREDIT ANYTHING. THEY WILL KILL PEOPLE IF YOU DONT DO ANYTHING ABOUT THIS PROBLEM . I AM 70 YEARS OLD AND THESE ARE WORST TIRES I EVER OWNED PLEASE HELP PEOPLE STAY ALIVE AND RECALL THEM.

WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE VEHICLE WOULD VIOLENTLY SHAKE INTERMITTENTLY, LURCH AND ACCELERATE. THE CONTACT STATED THAT WHILE DRIVING IN A PARKING LOT THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING THROUGH A CROSSWALK. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE CONTACT STATED DUE TO THE VEHICLE LURCHING AND SHAKING, SHE HAS SUSTAINED INJURIES TO HER TONGUE, NECK AND BACK. NO MEDICAL ATTENTION WAS NEEDED. THE CONTACTED STATED THAT VARIOUS WARNING LIGHTS WOULD ILLUMINATE, THE MOON ROOF WOULD RANDOMLY OPEN AND CLOSE, AS WELL AS THE VEHICLE WOULD SHIFT GEARS VIOLENTLY. THE VEHICLE WAS TAKEN TO DEALER WHOM PERFORMED A SOFTWARE UPDATE. THE CONTACT STATED THAT THESE WERE ONGOING FAILURES. THE VEHICLE WAS TAKEN TO TOYOTA OF GREENSBURG (4964 US-30, GREENSBURG, PA 15601 (724) 552-2761) WHERE THE FAILURE COULD NOT BE DUPLICATED AND DIAGNOSTIC TESTING RESULTS FOUND NO FAILURE. THE CONTACT STATED THAT AN INSPECTOR FROM THE MANUFACTURER TOYOTA WAS TO INSPECT THE VEHICLE HOWEVER, NO FINAL REPORTS HAVE BEEN COMPLETED. THE CONTACT MENTIONED THAT THE INSPECTOR STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS AWAITING CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

AT 62K MILES I NOTICED A LITTLE PINK ON GARAGE FLOOR AND HAD A MECHANIC LOOK AT THE PROBLEM AND FOUND I HAD A INLET WATER THERMOSTATIC HOUSING LEAKING. HE INSTALLED NEW ONE AT MY COST. POWER TRAIN WARRANTY WAS UP TO 60K MILES. FOUND A FEW DAYS LATER STILL LEAKING AND THIS TIME WATER PUMP. COMBINED COST FOR 2 REPAIRS AT LOCAL TOYOTA WAS RIGHT AT $1600. I BOUGHT THIS NEW AND PRIOR TO THIS I HAVE HAD GREAT SERVICE FROM MY TOYOTAS. THOUGHT CORPORATE TOYOTA WOULD TAKE CARE OF THIS BUT NO WAY. I HAVE SPOKE TO SEVERAL OTHER OWNERS OF THIS YEAR INCLUDING RAV OWNERS AND THEY HAD SAME ISSUE. HOPEFULLY TOYOTA RECALLS THESE WATER PUMPS BECAUSE NO NEW CARS WATER PUMP SHOULD GO OUT LESS THAN 100K MILES, THIS VEHICLE COST ME $48K AND WHAT A WASTE OF MONEY. WHEN I CALLED TOYOTA YESTERDAY TO CHECK TO SEE IF THERE WAS A RECALL THEY SAID NO BUT THERE WAS A CAMPAIGN FIX ON A OIL HOSE, EVEN THOUGH I WAS REGISTERED WITH THEM THEY DID NOT NOTIFY ME OF THIS CAMPAIGN. I WILL FILE COMPLAINTS WITH VARIOUS ADVOCATES FOR CONSUMERS, THIS IS VERY UNSATISFACTORY ESPECIALLY FOR TOYOTA AND MY WALLET. BOOH TOYOTA..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ON FOUR SEPARATE OCCASIONS WHILE DRIVING DOWN A MAJOR HIGHWAY OUR HIGHLANDER HAS TOTALLY LOST ENGINE POWER; PUSHING THE ACCELERATOR WOULD CAUSE THE ENGINE TO COUGH AN SPUTTER; AND WE HAD TO GET OFF OF THE ROAD AND KILL THE ENGINE. AFTER A FEW MINUTES THE ENGINE WOULD RESTART. ONLY ONCE WAS THE DEALER ABLE TO PICK-UP ANY CODE OR REASON AND IT WAS NOTED TO HAVE BEEN AN ENGINE MISS, AND THE TECHNICIAN SAID IT MAY HAVE BEEN A BAD FUEL ISSUE. I AM SEEING RECALLS FOR 2018 & 2019 TOYOTA AND LEXUS VEHICLES DUE TO A FUEL PUMP ISSUE AND I AM WRITING BECAUSE I BELIEVE OUR 2017 HIGHLANDER MAY HAVE THE SAME ISSUE. ONE STRANGE CIRCUMSTANCE WITH ALL 4 TIMES IS THAT WE WERE CHANGING LANES TO THE LEFT, THERE WOULD BE A SHORT BEEP AND THE CHECK ENGINE LIGHT WOULD COME ON AND I AM ALSO WONDERING IF THE ISSUE COULD BE CAUSED BY ONE OF THE NEW SAFETY SENSORS. OUR LANE CHANGE SENSOR WAS NEVER ON, BUT OUR BLIND SPOT MONITOR (BSM) WAS ON AND AT ONE TIME THERE WAS A NOTICE TO A BSM ISSUE, BUT THE DEALER CANNOT FIND ANY ISSUES IN THE DIAGNOSTICS. THE FIRST 3 TIMES THE CHECK ENGINE LIGHT WOULD NOT COME BACK ON AFTER THE CAR RESTARTED AND THE DEALER COULD NOT FIND ANY CODES, BUT THE LAST TIME THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS AND THAT IS WHEN THE DEALER DIAGNOSED AN ENGINE MISS. THIS LAST TIME MY WIFE HAD 18 WHEELERS ON BOTH SIDES OF HER AND ONE BEHIND HER. THANK GOD THE DRIVER BEHIND HER WAS PAYING ATTENTION.

I HAVE BEEN TOLD BY THE TOYOTA DEALER AS WELL AS APPLE THAT MY NEW PHONE, AN IPHONE 11 PRO, IS NOT COMPATIBLE WITH THE COMPUTER SYSTEM IN THE VEHICLE. THEY BOTH CLAIM THE OTHER NEEDS AN UPDATE, BUT NEITHER ONE HAS ANY IDEA WHEN THAT MAY HAPPEN. I CANNOT USE HANDS FREE BECAUSE THE PHONE CONTINUALLY CONNECTS AND DISCONNECTS TO THE CAR. THE SUGGESTION I GOT FROM THEM WAS TO TURN OFF MY BLUETOOTH AND NOT ALLOW THE PHONE TO CONNECT TO THE CAR. THIS SEEMS LIKE A SAFETY ISSUE WITH NO END IN SIGHT. THIS HAPPENS ANYTIME THE CAR IS ON SMD THE PHONE CONNECTS. THIS IS AN ONGOING ISSUE FROM NOVEMBER ON...

29K ON THE CAR AND FOURTH TIME AT THE DEALERSHIP FOR TRANSMISSION PROBLEMS, THIS TIME THEY REPLACED THE TRANSMISSION.

THE BATTERY FAILED AFTER WE OWNED THE CAR FOR 2 YRS AND 11 MONTHS (MILEAGE ~44,000). THE REPLACEMENT BATTERY COST ABOUT $450 INCLUDING INSTALLATION. THIS IS EXCESSIVELY EARLY FAILURE, AND WE ARE OUT A LARGE AMOUNT OF MONEY FOR SOMETHING THAT SHOULD NOT HAVE HAPPENED WITH THIS NEW OF A VEHICLE. IT TOOK 1 MONTH TO GET THE REPLACEMENT BATTERY. ALSO EXCESSIVE.

I WAS DRIVING HOME FROM WORK AND HEAR A LOUD EXPLODING SOUND FROM MY VEHICLE. I THOUGHT SOMETHING EXTREMELY HEAVY WAS THROWN OR FELL ON MY CAR. WHEN I ARRIVED HOME, I FOUND A GAPING HOLE ON MY SUNROOF. THE GLASS WAS SHATTERED BUT THE OBJECT THAT "HIT" IT WAS NOWHERE TO BE FOUND. AFTER CLOSELY EXAMINING IT, IT DOESN'T MAKE SENSE THAT AN OBJECT HIT IT BASED OFF THE ANGLE THE SUNROOF METAL. THE METAL LOOKS LIKE THE EXPLOSION CAME FROM INWARD NOT OUTWARD.

THIS ENGINE BURNS OIL. 1/8 OF AN INCH PER WEEK. IF A PERSON DOES NOT CHECK THEIR OIL VERY OFTEN THEIR ENGINE WILL FAIL AND LOCK UP. THIS COULD HAPPEN WHEN DRIVING AND CAUSE A SERIOUS ACCIDENT.

I TURNED MY CAR TO PARK IN THE CHURCH PARKING LOT. I BELIEVE MY FOOT WAS ON THE BRAKE, IT HAPPENED SO FAST, I AM NOT SURE. . ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN! IT SCARED THE DAYLIGHTS OUT OF ME! SUDDENLY THE CAR JUMPED THROUGH A WOODEN FENCE AND OFF A FIVE FOOT DROP OFF TO THE STREET BELOW. I WAS LUCKY THERE WAS A PILE OF GRAVEL TO STOP ME. I PUT IT INTO PARK.THE AIRBAGS DID NOT GO OFF. I WAS NOT HURT. BUT I AM VERY STRESSED BY THE INCIDENT. IT WILL BE A MONTH BEFORE IT IS FIXED.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER EQUIPPED WITH ACHILLES DESERT HAWK UHP TIRES, SIZE: 285/40R22 (NA). THE CONTACT NOTICED THAT THE SIDEWALLS WERE SEPARATING FROM ALL FOUR TIRES. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18T013000 (TIRES). THE CONTACT CALLED TIRE TOWN AUTO SERVICE (LOCATED AT 627 OLD SPANISH TRAIL, SLIDELL, LA 70458, (985) 643-7092) AND INFORMED THEM OF THE FAILURE. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE TIRE MANUFACTURER WAS NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. *LN CONSUMER STATED PLEASE SEE ATTACHED PHOTOS OF TIRE SIDEWALL SPLITTING. I HAVE TRIED EMAILING THE COMPANY TO FIND OUT ABOUT RECALL OR TO GET A REPLACEMENT. THESE TIRES ARE DEFECTIVE AND CAN CAUSE AN ACCIDENT. *JB

I WAS IN A REAR IMPACT COLLISION IN MY HIGHLANDER. MY VEHICLE WAS STATIONARY ON A HIGHWAY, HAVING STOPPED TO AVOID A COLLISION, AND WAS HIT FROM BEHIND AT A RELATIVELY HIGH RATE OF SPEED (ESTIMATED 55-65 MPH). MY CAR WAS PUSHED INTO THE CAR IN FRONT OF IT WHICH CAUSED A CHAIN REACTION WITH SEVERAL OTHER VEHICLES. IMMEDIATELY AFTER IMPACT I BEGAN TO FEEL NECK AND BACK PAIN AND WAS TRANSPORTED TO THE HOSPITAL. PRIOR TO TRANSPORT, WE NOTICED THAT MY HEADREST HAD BROKEN FREE IN THE IMPACT AND WAS LAYING ON THE BACK FLOORBOARD.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT SUDDENLY SPED FORWARD, DROVE OVER A MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER OFFERED TO INSPECT THE VEHICLE OR PROCESS A REQUEST FOR THE VEHICLE TO BE REPURCHASED. THE CONTACT WAS UNSURE OF WHICH OPTION TO TAKE. DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, (301) 696-6300) WAS CONTACTED, BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 14,680. *BF MANUFACTURE WAS NOTIFIED.*JB

THE VEHICLE STALLED TWICE ON ME AT A RED LIGHT. NO POWER TO STEER. THIS BOTH HAPPENED AT A CITY NEAR WASHINGTON DC. HAD MY BATTERY AND ALTERNATOR CHECKED . BOTH CAME BACK AS IN GREAT CONDITION. ALMOST GOT HIT TWICE FROM BEHIND CAUSE OF THE STALLING.

WHILE DRIVING ON THE INTERSTATE, VEHICLE MOTOR STOPPED. HAD TO STEER TO THE SHOULDER OF HIGHWAY. WAS ABLE TO TURN VEHICLE ON/OFF, SEEMED TO RESET CAR. ABLE TO DRIVE. WITHIN 250 MILES OCCURRED AGAIN. THIS IS THE SECOND COMPLAINT WITH THIS VEHICLE. LAST YEAR, CAR AUTOMATICALLY DECCLERATED TO 40 MPH ON THE INTERSTATE ON CRUISE CONTROL, WOULD NOT GO ABOVE 40 MPH. VERY DANGEROUS. CAR TAKEN IN TO DEALERSHIP FOR 4 DAYS FOR QUESTS DUST ON SOME KIND OF ELECTRONIC BOARD.

MY VEHICLE HAS APP. 6500 MILES ON IT. THE STEERING HAS A HERKY JERKY FEELING TO IT AT TIMES AND NOW IT'S STARTED MAKING A POPPING NOISE THAT I DON'T KNOW WHERE IT'S COMING FROM OR IF IT HAS ANYTHING TO DO WITH THE STEERING. ALL THIS HAPPENS WHEN I'M DRIVING ON ANY TYPE OF SURFACE. WHEN I HAD THE TIRES ROTATED IN JUNE, I WAS NOT INFORMED OF ANY PROBLEM BUT THERE IS CLEARLY SOMETHING GOING WRONG. IT'S A LITTLE DIFFICULT STATING A STARTING TIME BUT IT HASN'T GONE AWAY.

ON THURSDAY, SEPTEMBER 5TH I HIT A PIECE OF WOOD ON THE HIGHWAY WHILE DRIVING ABOUT 72 MPH. THE WOOD WAS THE SIZE OF A TYPICAL PIECE OF FIREWOOD. MY TIRE INSTANTLY WENT FLAT AND I PULLED OVER IMMEDIATELY. UPON INSPECTION, I SAW THAT THE RIM BROKE INTO TWO PIECES. ESSENTIALLY, WHILE I WAS PULLING OVER, I WAS DRIVING ON A 1/4" LIP OF BROKEN WHEEL RIM. I WAS SHOCKED THAT THIS COULD EVEN HAPPEN. THIS IS REMARKABLY DANGEROUS AND COULD HAVE RESULTED IN SOMETHING MUCH MORE HARMFUL THAN A FLAT TIRE. I WOULD LIKE TO KNOW WHAT MATERIAL THIS RIM IS MADE OF. DOES TOYOTA BELIEVE IT BROKE BY DESIGN OR THAT FAULTY MATERIALS WERE USED? HOW MANY OTHER INSTANCES LIKE THIS HAVE BEEN REPORTED?

I PURCHASED A TOYOTA HIGHLANDER IN APRIL 2017 FROM THE JIM COLEMAN DEALER IN BETHESDA, MARYLAND. SINCE THEN, THIS TERRIBLE DESIGNED CAR IS HURTING ME AND MY FAMILY. IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM COLEMAN DEALER AND POINTED OUT THE DANGER PART IN THE REAR. I HAD THEIR MANAGERS AND STAFF TO FEEL BY PUTTING THEIR HANDS ON THE KEEN EDGE. THEY ALL ADMITTED IT IS BAD DESIGN AND EASY TO INJURE PEOPLE. BUT THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT. I ASKED IF THEY COULD REPORT INCIDENTS/CASES TO MANUFACTURERS, AND HAVE IT IMPROVED. THEY SAID THEY SELL CARS ONLY. I RANDOMLY TOOK PHOTOS OF OTHER MADE OF CARS (PHOTOS ATTACHED). NONE OF THEM STICK OUT A KNIFE LIKES HIGHLANDER. IT IS A NIGHTMARE WHEN USING THIS HIGHLANDER DAILY. *JS

IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM COLEMAN DEALER AND POINTED OUT THE DANGER PART IN THE REAR. I HAD THEIR MANAGERS AND STAFF TO FEEL BY PUTTING THEIR HANDS ON THE KEEN EDGE. THEY ALL ADMITTED IT IS BAD DESIGN AND EASY TO INJURE PEOPLE. BUT THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT. I ASKED IF THEY COULD REPORT INCIDENTS/CASES TO MANUFACTURERS, AND HAVE IT IMPROVED. THEY SAID THEY SELL CARS ONLY. I RANDOMLY TOOK PHOTOS OF OTHER MADE OF CARS (PHOTOS ATTACHED). NONE OF THEM STICK OUT A KNIFE LIKES HIGHLANDER. IT IS A NIGHTMARE WHEN USING THIS HIGHLANDER DAILY.