2004 Nissan Quest

Fatalities reported

Owners filed 445 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.

When it fails
020k40k60k90k120k200k

320 complaints record an odometer reading. Failures cluster around 010,000 miles; the median is 34,643 miles.

What fails
ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages › Doors › Latch44
0010
Electrical System42
152
Power Train › Automatic Transmission29
000
Engine and Engine Cooling26
010
Structure › Body › Door22
015
Air Bags20
208
Power Train17
000
Engine17
010
Service Brakes, Hydraulic16
201
Air Bags › Frontal › Sensor/Control Module16
000

4 safety recalls

Part 573 reports
Seats › Mid/Rear Assembly05V480000
Filed Oct 17, 200533,042 vehiclesNissan North America, Inc.

Defect. ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Risk. IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy. DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Seats › Mid/Rear Assembly05V474000
Filed Oct 13, 2005109,437 vehiclesNissan North America, Inc.

Defect. ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Risk. WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy. ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Latches/Locks/Linkages › Doors › Latch04V186000
Filed Apr 16, 200426,000 vehiclesNissan North America, Inc.

Defect. ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Risk. THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy. DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Air Bags › Frontal › Sensor/Control Module-inactive04V103000
Filed Mar 1, 200413,757 vehiclesNissan North America, Inc.

Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Risk. THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy. DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Apr 20, 2023CA

I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help

Air Bags1 injured
Filed Dec 30, 2021183,000 milesTX

The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.

Unknown or Other
Filed Jul 31, 2021IA

Unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.

Unknown or Other
Filed Oct 4, 2020215,000 milesTN

THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS

Structure › Body
Filed Jun 8, 2020171,000 milesIA

WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR

Electrical System
Filed Jan 22, 2020150,000 milesFL

THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT

Structure › Body
Filed Jan 16, 2020127,000 milesOH

I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.

Vehicle Speed Control
Filed Nov 20, 2019WY

THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING

Air Bags
Filed Oct 31, 2019130,000 milesCA

THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....

Structure › Body
Filed Jun 28, 2019130 milesMN

SUBFRAME ROTTED

Structure › Body
Filed Dec 12, 2018IN

I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML

Structure › Body
Filed Oct 1, 2018IL

THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED THAT THERE ARE NUMEROUS COMPLAINTS AND I-TEAM NEWS REPORTS ABOUT SIMILAR ISSUES, BUT NO ACTION HAS BEEN TAKEN. REMEMBER THAT THERE ARE OTHERS WHO QUIETLY GET THEIR CARS REPAIRED BUT NOT LODGE A COMPLAINT. GIVEN MY PREVIOUS EXPERIENCE WITH NISSAN ON A DIFFERENT ISSUE WITH THE SAME VEHICLE (CAM SENSOR FAILURE CAUSING THE

Electrical System
Filed Jul 13, 2018NC

TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME

Engine
Filed Jun 28, 201886,000 milesVA

ENGINE WOULD SUDDENLY CUT OFF WHILE IN MOTION AT 25-35 MILES PER HOUR. TWO REPAIRS WERE NECESSARY AT A COST OF APPROXIMATELY $500 TO GET THE PROBLEM REPAIRED. THE PROBLEM WAS THAT BOTH THE FRONT AND REAR CRANK SHAFT SENSORS HAD TO BE REPLACED. AS FOR THE SEAT PROBLEM, ONE OF THE RELEASE LEVERS BROKE OFF COMPLETELY. I HAVE NOT YET HAD IT REPAIRED SO I DO NOT HAVE A COST FOR THIS REPAIR. I HAVE TO USE PLIERS TO RELEASE THE LEVER.

Power Train
Filed Apr 2, 2018181,000 milesFL

WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.

Electronic Stability Control (esc)
Filed Mar 14, 201890,000 milesPA

THE SPEDOMETER AND THE LIGHTS FOR IT DON'T WORK GOT PULLED OVER AND TOLD I HAD A FAKE INSPECTION BECAUSE OF THEM NOT WORKING CAN'T GET AN EXACT READING ON MY MILEAGE,FUEL OR IF THE VANS OVER HEATING I CAN'T TELL HOW FAST OR SLOW I'M GOING

Structure › Body
Filed Jan 23, 201810,000 milesNJ

TAMARA INFLATORS, SENT MY VAN TO MY LOCAL NISSAN DEALER FOR BRAKE REPAIRMEN. I WAS TOLD SINCE THE FRONT SUBFRAME AT PASSENGER SIDE HAD SEVERE RUST AREA, MY VAN IS NOT SAFE TO DRIVE. IT WILL COST ME MORE THAN $4,000 TO REPLACE. I CHECKED INTERNET. THERE ARE MANY SAME PROBLEMS OCCURRED ON 2004 QUEST. IT LOOKS LIKE THE DEFECT OF MATERIALS TO ME.

Air Bags
Filed Jan 10, 2018100,500 milesSC

ALL SIDE AIR BAGS HAVE ACTIVATED WITHOUT ANY ACCIDENT OR COLLISION. THE REARWARD BAGS ACTIVATED AT 5 MPH THE FORWARD SIDE AIRBAGS ACTIVATED WHILE THE VEHICLE WAS NOT MOVING.

Air Bags
Filed Dec 11, 2017NJ

PASSENGER AIR BAG LS OFF, LIGHT FLASHING SPEEDOMETER STARTS AT 30MILES

Fuel/Propulsion System
Filed Sep 28, 2017160,000 milesNC

ON DIFFERENT OCCASIONS, WHEN ATTEMPTING TO DRIVE FROM 0MPH, THE VEHICLE WILL NOT ACCELERATE. I HAVE TO TURN IT OFF THEN TURN IT BACK ON THEN USUALLY IT WILL WORK. ALSO SOMETIMES IT WON'T START IT TURNS OVER STRONG BUT WILL NOT CRANK. I'LL WAIT SEVERAL MINUTES OR SO THEN ATTEMPTED AGAIN THEN IT WILL CRANK AND DRIVE NORMAL.

20 of 445 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20176010Routine
201613000Routine
201512000Routine
201418010Routine
201318000Routine
201293120Routine
201166100Routine
200922210Routine
200850330Routine
2007228110Above average
200674120Routine
200582220Routine
2004 — this page4454104Fatalities reported
200229010Routine
200142140Routine
200087232Fatalities reported
1999118420Routine
199841100Routine
199789242Fatalities reported
1996134260Routine
1995167334Fatalities reported
1994165221Fatalities reported
1993118590Routine
19923000Routine
19911000Routine

Compare every Quest year →

Reading this record

4 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 17, 2005. Source: NHTSA Office of Defects Investigation.