Page 4 of 9 · complaints 151–200 of 445

2004 Nissan Quest complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Engine and Engine CoolingFire
Filed Aug 25, 2009114,000 milesTN

MY 2004 NISSAN QUEST SE CAUGHT ON FIRE AND WAS TOTALED. THE VEHICLE HAS BEEN ACTING STRANGE AND 5 DAYS PRIOR TO THE FIRE WAS THE LAST DAY I DROVE IT. IT WOULD NOT CRANK AFTER I PUT IT IN THE GARAGE AND SO I WAS GOING TO HAVE IT TOWED TO THE NISSAN DEALER THE NEXT WEEK. IT WAS NOT TOUCHED AFTER THAT DAY UNTIL WE WERE AWOKE BY OUR SMOKE ALARMS. WE OPENED OUR GARAGE DOOR AS IT WAS THE NEAREST EXIT ONLY TO REALIZE THE FIRE WAS IN THE GARAGE. WHEN WE WENT OUTSIDE AROUND TO THE GARAGE WE SAW THAT THE FIRE WAS COMING FROM UNDER THE HOOD OF THE VAN OUT THE WINDSHIELD AND PASSENGER SIDE FRONT TIRE. *TR

Service Brakes, Hydraulic
Filed Jul 14, 200910,000 milesCA

THE BRAKES HAVE TO BE CHANGED AT LEAST 3-4 TIMES A YEAR, AND ROTORS HAD TO BE CHANGED BECAUSE THEY WERE ABOUT A 1/2 IN. GONE. STEERING WHEEL BEGAN TO SHAKE EVERY TIME I HAD TO BRAKE. BRAKES NEVER STOP SQUEAKING. FINALLY HAD TO PUT NEW CALIPERS IN ABOUT A WEEK AGO I FINALLY THOUGHT MY BRAKES WOULD BE WORKING FINE AGAIN. WORKED GOOD FOR ONE DAY, SQUEAKING CAME BACK EVERY TIME I BRAKE, STILL HEAR SCRAPPING NOISE FROM THE BRAKES. ONE PROBLEM AFTER ANOTHER WITH THIS CAR. WHEN IT RAINS FROM FRONT WINDOW LEAKS INTO THE GLASSES HOLDER SINCE I PURCHASED THE CAR. YESTERDAY THE PASSENGER SLIDING DOOR HAS A HOOK AT THE BACK OF THE DOOR WHEN IT CLOSES IT HOOKS TO IT ALSO, THE PIECE FELL INTO THE DOOR NOW THE DOOR DOES NOT CLOSE RIGHT. THE SENSOR THINKS THE DOOR IS OPEN SO NOW THE BOTTOM LIGHTS STAY ON. THIS WAS THE WORSE PURCHASE I MAY HAVE DONE. SINCE I BOUGHT THE CAR ITS BEEN PROBLEMS KNOW WONDER THEY ONLY GAVE A 3 YEAR WARRANTY ON IT. SOMETIMES I PUT MY CAR IN DRIVE AND IT FAILS TO TAKE OFF, SO I HAVE TO PUT TURN IT OFF WAIT A FEW SECONDS THEN TRY IT AGAIN. SO WHAT IS NEXT TO FAIL? EVEN THE BACK PANEL THAT COVERS THE LIGHTS NEAR THE LICENSE PLATE FELL OFF. MY BIGGEST PROBLEM I WORRY ABOUT IS THE BRAKES BECAUSE I HAVE 5 KIDS I REALLY THINK THIS IS A DEFECT ON THIS CAR AND FROM WHAT I READ I AM NOT ALONE ON THE BRAKE ISSUE. I REALLY THINK THEY HAVE TO DO SOMETHING ABOUT THE BRAKES. *TR

Structure › Body › Door1 injured
Filed Jul 9, 200953,214 milesVA

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. ON 4 SEPARATE OCCURRENCES, WHEN THE CONSUMER PRESSED THE KEY FOB TO OPEN THE PASSENGER DOOR, IT WOULD MALFUNCTION AND CLOSE WITHOUT WARNING WHILE PASSENGERS WERE ATTEMPTING TO ENTER THE VEHICLE. DURING THE 4TH MALFUNCTION OF THE DOOR, THE CONSUMER WAS STANDING OUTSIDE THE VEHICLE BENDING OVER THE PASSENGER CAR SEAT , WHEN ALL OF A SUDDEN SHE HEARD A BALL BEARING FALL INSIDE THE WALL OF THE VAN AND ROLLED ONE HALF INCH AND THEN THE DOOR BEGAN TO CLOSE. THE DOOR HIT THE CONSUMER ON HER LEFT HIP AND ADVANCED HER PELVIS TO THE RIGHT AND CONTINUED CLOSING UNTIL HER BACK RIGHT UPPER THIGH MADE CONTACT WITH THE D-RING IN THE DOOR FRAME. THE DOOR CONTINUED TO CLOSE PRESSING HER THIGH EVEN MORE. THE DOOR MALFUNCTIONED AGAIN BY NOT SENSING THE CONSUMER'S PRESENCE IN THE DOOR JAMB AND AUTOMATICALLY RETRACTED THE DOOR. THE CONSUMER PLACED HER LEFT SHOULDER ON THE DOOR AND PUSHED AS HARD AS SHE COULD UNTIL THE DOOR RETRACTED IN MANUAL MODE. THE CONSUMER SUSTAINED A BRUISE TO HER SKIN AND MUSCLE OF THE BACK OH HER RIGHT UPPER THIGH. UPDATED 08/11/09.*JB

Electrical System
Filed Apr 9, 2009154,000 milesME

MY VAN HAD THE RED KEY WARNING LIGHT GO ON AND SMELLED LIKE ELECTRICAL BURNING. I HAD IT TOWED IMMEDIATELY TO A NISSAN DEALER KELLY NISSAN LYNNFIELD MA. THEY DID CHECK THE BULLETINS UNTIL AFTER TEST DRIVING IT TWICE AND BURNING OUT THE IGNITION COILS THEY JUST REPLACED AND BURNED OUT MY CATALYTIC CONVERTER (THEY PUT A NEW ONE ON WITHOUT REPORTING IT) THEY WERE ADVISED IN WRITING NOT TO DO ANY WORK EXCEPT REPLACE THE COILS THEY SAID THEY BURNED OUT AND ONLY THEN AT NO COST TO ME. THEY REPLACED MORE THAN WHAT WAS ORIGINALLY WRITTEN, CHARGED ME AND WHEN THEY TEST DROVE IT AND RUINED THE CONVERTER IT SUCKED UP DEBRIS INTO THE ENGINE AND DESTROYED MY ENGINE. CALLED CORPORATE NISSAN WHO SAID THEY COULD NOT HELP ( AFTER THEY GAVE A 300.00 COUPON BECAUSE OF THE DECEPTION PRIOR TO FINDING OUT ABOUT THE DAMAGED ENGINE). IT ALL STARTED FROM A LOOSE GROUND WIRE THAT CAUSED THE COILS TO OVERWORK AND BURNED OUT. I ENDED UP PAYING ABOUT $900 FOR REPAIRS BECAUSE THE MISDIAGNOSED AND DAMAGED PARTS, NOW THE ENGINE IS ESTIMATED AT 6800. TO REPLACE. I M DISABLED AND BARELY ABLE TO AFFORD THE ROOF OVER MY HEAD AND FOOD. THIS IS UNACCEPTABLE BEHAVIOR, NISS SAYS THE DEALERS ARE INDEPENDANTLY OWNED, YET THEY L HAVE THE SAME MAKER. I KEPT THE COILS THEY PUT IN HOWEVER THEY REMOVED A BOX WITH THE FIRST REPLACED ONES AND DID TO PUT THEM ALL BACK FOR ME AS INSTRUCTED. I HAVE TWO TECHNICIANS ONE A NISSAN TECH WHO SAYS IT IS DIRECTLY DUE TO KELLY NISSAN'S MISDIAGNOSIS AND DRIVING OF THE CAR TO THE POINT O

Engine and Engine Cooling
Filed Apr 6, 200973,403 milesMA

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE ECM FAILED AND STALLED THE COMPUTER IN THE VEHICLE. THE VEHICLE IS UNDER WARRANTY, BUT THE DEALER AND MANUFACTURER DID NOT COVER THE REPAIR COST. THE CONTACT PAID $1,300 TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE ECM FAILED DUE TO CORROSION BUILD-UP. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,403.

Electrical System
Filed Feb 19, 2009VA

I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT FROM THEM AN EXTENDED WARRANTY BUT IT IS USELESS THEY SAID EVEN I PAID 14000 DOLLARS OF IT. THEY SIMPLY WANT ME TO GIVE THE CAR TO THEM BELLOW THE PRICE I BOUGHT FROM THEM. I BELIEVE IT IS FRAUD A CLEAR FRAUD. PLEASE HELP ME. *TR

Engine and Engine Cooling
Filed Feb 10, 200945,789 milesIL

MY NISSAN QUEST STOPS WHILE DRIVING ... *TR

Latches/Locks/Linkages
Filed Dec 17, 200875,000 milesCT

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 50 MPH, THE SLIDING DOORS OPENED AUTOMATICALLY. THE ELECTRONIC CONTROL WOULD NOT CLOSE THE DOORS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

Power Train › Automatic Transmission
Filed Dec 11, 200828,000 milesIN

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE RPM'S SUDDENLY INCREASED. THE CONTACT EXPERIENCED ERRATIC SHIFTING BETWEEN GEARS AND HESITATION. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC RECOMMENDED THAT THE TRANSMISSION BE FLUSHED, ALTHOUGH IT WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 31,000.

Structure › Body
Filed Dec 3, 200860,500 milesIL

I WAS DRIVING MY 2004 NISSAN QUEST (WITH APPROX 60500 MILES) AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED INTO THE NEAREST GAS STATION AND FOUND THAT MY PASSENGER POWER SLIDING DOOR RAIL COVER SIDING PIECE (~4FT BY 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE 20 MILES HOME. THE PIECE FELL OFF COMPLETELY IN DRIVEWAY WHEN I OPENED PASSENGER DOOR. I AM VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE CAR BEHIND ME WHEN I WAS TRAVELING 55 MPH. I GOOGLED AND FOUND 2 OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. OTHER THAN THE SINGLE BENT BRACKET AND A BIT OF CHIPPED PAINT ON THE EDGE THAT HAS WEDGED UNDER THE TAIL LIGHT--THIS PIECE AND MY CAR SHOW NO OTHER SIGNS OF DAMAGE. I WAS NOT HIT BY ANYTHING--SO EITHER THIS PIECE WAS NOT PROPERLY ATTACHED OR THE ATTACHMENT IS NOT PROPERLY DESIGNED. *TR

Structure › Body
Filed Nov 27, 200867,000 milesMD

OUR 2004 NISSAN QUEST WHICH WE PURCHASED NEW IS RUSTING AROUND THE SUN ROOF. WE HAVE HAD NUMEROUS PROBLEMS WITH THE VAN. FOR A VEHICLE LESS THAN 5 YEARS OLD, AND HAS BEEN GARAGE KEPT, I BELIEVE RUST IN THIS LOCATION IS A DEFECT IN THE VEHICLE. WHEN MY DEALER SAID HE WOULD NOT COVER FIXING THE RUST, I TOOK THE VAN TO A BODY SHOP, AND THE OWNER WAS SO APPALLED BY THE RUST, THAT HE CALLED A DIFFERENT NISSAN DEALER, WHO AGREED AND RECOMMENDED WE FILE A CLAIM TO NISSAN'S CLAIM OFFICE. AFTER SEVERAL WEEKS, AND HAVING TO TAKE THE VAN BACK TO THE DEALER 4 TIMES, THE CLAIMS OFFICE STATED THAT SINCE THE VAN IS OUT OF WARRANTY, IT IS NOT COVERED. MY CLAIM NUMBER WITH NISSAN IS 6336483. *TR

Seats1 injured
Filed Nov 13, 200885,100 milesSC

ON NOVEMBER 9, 2008 A FRIEND OF MY DAUGHTER WAS ATTEMPTING TO ADJUST HER MID ROW PASSENGER SEAT FORWARD AND HER LEFT MIDDLE FINGER WAS CRUSHED BY THE MECHANISM FOR SEVERAL MINUTES BEFORE WE WERE ABLE TO GET IT OUT BY PUTTING THE SEAT BACK IN THE ORIGINAL POSITION. SHE WAS RUSHED TO THE EMERGENCY ROOM WHERE AN XRAY WAS PERFORMED AND SHE HAS A BROKEN BONE AT THE FINGER TIP ALONG WITH A MUTILATED FINGER AND NAIL. THIS WAS VERY TRAUMATIC AND ALTHOUGH I HAVE OWNED MY NISSAN QUEST FOR ALMOST 5 YEARS, I WAS SHOCKED AT THE FIX THE RECALL WAS SUPPOSED TO HAVE DONE. IT DOES NOT COVER THE MECHANISM ON THE HANDLE SIDE - ONLY THE REAR. THE IS AN EXTREMELY POOR REMEDY FOR THIS PROBLEM. WE HAVE BEEN FORTUNATE THAT THIS HASN'T HAPPENED BEFORE NOW. *TR

Electrical SystemFire
Filed Oct 22, 200860,000 milesTX

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED FOR 45 MINUTES, IT SPONTANEOUSLY CAUGHT FIRE AND WAS COMPLETELY DESTROYED. AN INVESTIGATOR INSPECTED THE VEHICLE AND CONCLUDED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT DUE TO A FAILURE OF THE POWER DISTRIBUTION BOX. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE INCIDENT. THE MANUFACTURER DENIED ANY RESPONSIBILITY FOR THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 11/17/08 *CN UPDATED 11/13/08. *JB

Equipment
Filed Oct 4, 200851,190 milesFL

CLARION AUDIO, NO SOUND. WHEN THE CAR WAS STARTED. THE VEHICLE THE RADIO DISPLAY AND CONTROLS WORK PROPERLY BUT THERE IS NO SOUND COMING FROM THE SPEAKERS. *TR

Seat Belts1 injured
Filed Sep 19, 200860,111 milesUT

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT'S SON PULLED THE SEAT BELT ACROSS HIS CHEST AND SIMULTANEOUSLY ATTEMPTED TO TURN HIS BODY, WHICH RESULTED IN THE SEAT BELT WRAPPING AROUND HIS NECK. THE CONTACT ATTEMPTED TO RELEASE THE SEAT BELT AND NOTICED THAT IT HAD LOCKED, WHICH MADE IT DIFFICULT FOR HER TO RELEASE THE CHILD. THE CHILD WAS FINALLY ABLE TO BE RELEASED AND SUSTAINED BRUISING AROUND HIS NECK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,111.

Seats
Filed Aug 18, 200869,000 milesIL

IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE INCONVENIENCE OF NOT HAVING OUR VAN WE WERE FINE UNTIL NOW!!! IN JUNE OF 08 WE WERE GOING FOR A SUNDAY DRIVE AND THE VAN JUST DIED IN THE MIDDLE OF THE STREET. NOTHING WOULD WORK NOTHING, NO POWER ANYWHERE. WE CALLED ROAD SIDE AND ALL THEY COULD DO WAS TOW US TO AL PIEMONTE NISSAN IN MELROSE PARK, IL. THE FOLLOWING MONDAY, THE DEALER CALLS AND TELLS US THE ECU IS BURNT OUT, AND HAS SOME CORROSION. IT'S COVERED UNDER WARRANTY SO NO NEED TO FAR RIGHT!!! A WEEK LATER WE FINALLY GET A LOANER, OK NOT TOO BAD. TWO MONTHS GO BY AND WE FINALLY HAVE WORD THAT WE HAVE A DATE WHEN THE PART WILL ARRIVE!!!!! THE PART GETS INSTALLED BUT THE VAN RUNS LIKE CRAP "OMG YOU MEAN THEY ACTUALLY TESTED IT"!!!! THEY NOW ARE REPLACING A CRACKED DISTRIBUTOR, GOD ONLY KNOWS HOW THAT HAPPENED!!!! THE DEALR DOES NOT CHARGE US FOR THAT, BUT THE VAN STILL RUNS LIKE CRAP SO NOW THEY HAVE TO REPLACE THREE OF THE 6 COILS AND WELL WE HAD TO PAY OVER $800 BUCKS FOR THAT. TOTALLY NOT EXPECTING THAT WE HAD TO CHARGE IT, PUTTING US IN THE HOLE EVEN DEEPER. YOU KNOW WE HAVEN'T SPENT ALOT OF $ ON THIS CAR BUT FOR A 4 YEAR OLD CAR IT SURE HAS HAD ALOT OF MAJOR COMPONENTS REPLACED. THE THE FREAK

Electronic Stability Control (esc)
Filed Jul 31, 2008116,000 milesFL

2004 NISSAN QUEST LE HAS HAD THE "VDC OFF" WARNING LIGHT COME ON PERIODICALLY WHILE DRIVING FOR THE PAST 2 MONTHS, WITH INCREASING FREQUENCY. VDC IS THE VEHICLE DYNAMIC CONTROL SYSTEM DESIGNED TO ASSIST DRIVER WITH CONTROL AND STABILITY OF VEHICLE DURING SLIPS OR SWERVES WHILE DRIVING. DEALER HAD DIFFICULTY DIAGNOSING THE PROBLEM BUT A RECENT VISIT ON 7/28/08 PRESENTED ME WITH AN EXPENSIVE REPLACEMENT OF THE ABS ACTUATOR. DEALER SURMISED THAT WHEN I SAID WE WERE BEING FOLLOWED IN TRAFFIC LAST WEEK AND WERE TOLD WE HAD NO BRAKE LIGHTS, THAT WAS A RESULT OF THE VDC OFF INDICATOR LIGHT COMING ON. ALTHOUGH I AM NOT YET AWARE OF ADDITIONAL SAFETY HAZARDS, THE LACK OF BRAKE LIGHTS SEEMS SIGNIFICANT. CONSULTATION TO THE OWNERS MANUAL FOR ADVICE ON VDC OFF WARNING LIGHT GAVE ABSOLUTELY NO INDICATION OF THE BRAKE LIGHT FAILURE AS A RESULT. *TR

Engine and Engine Cooling › Engine
Filed Jul 15, 200868,000 milesNY

WAS TOLD ON 6/28/08 THAT MY QUEST NEEDED A NEW "BRAIN" FOR THE COMPUTER AND THIS IS WHAT WAS CAUSING THE VEHICLE TO NOT GO OUT OF SECOND GEAR. WE ARE STILL WAITING ON THE PART AND NISSAN USA HAS NO ANSWERS FOR WHEN THE PART WILL BE IN. THEY HAVE REFUSED US A RENTAL BECAUSE IT IS NOT THEIR POLICY BECAUSE THE 5/60 WARRANTY IS OUT, BUT THE PART TO THE ENGINE IS UNDER WARRANTY. THE CAR IS UNSAFE TO DRIVE - THE TRANSMISSION OFTEN SLIPS AS WELL AS PROVIDES NO ACCELERATION MOST OF THE TIME. *TR

Structure
Filed Jul 1, 2008NY

FAILURE OF AUTOMATIC DOORS, MIRRORS AND MOON ROOF BEGAN FROM THE MOMENT WE DROVE VAN OUT OF LOT. DAILY WE HAVE ISSUES WITH ONE OF THE ABOVE PROBLEMS. HAVE TAKEN TO 3 DIFFERENT DEALERS TO HAVE PROBLEMS RESOLVED AND EACH TIME ARE TOLD THEY COULD NOT FIND ANYTHING. *TR

Electrical System
Filed Jun 24, 2008100,000 milesMA

I AM AN OWNER OF A NISSAN QUEST WHICH WAS PURCHASED ONLY 4 YEARS AGO. AT 100, 000 MILES A PORTION OF THE MAIN COMPUTER IS GONE, LEAVING THE CAR INOPERABLE. THE ENTIRE CASING WAS CORRODED IMPAIRING THE COMPUTER. A PART WAS ORDERED BY A NISSAN DEALER THROUGH MY MECHANIC.. INITIALLY WE WERE TOLD THE PART WOULD ARRIVE IN EARLY JUNE (THE ORIGINAL WAS ORDERED ABOUT MAY 23RD 2008) WE WERE THEN TOLD A FEW MORE DAYS...AND THEN JUNE 10TH, THE LATEST BEING JUNE 17TH ARRIVING AT THE MECHANIC. ON THE 19TH I CALLED NISSAN VILLAGE AND WAS TOLD THE PART WOULD ARRIVE JULY 10TH. AND THEY STILL CANNOT GUARANTEE THIS. I AM A MOM OF THREE KIDS, AGES 5, 4, AND 7 MONTHS. I WORK FULL TIME AND HAVE BEEN LEFT WITH NOTHING TO DRIVE. WE HAD A RENTAL FOR 18 DAYS AT A COST OF 850 UNTIL I NO LONGER COULD AFFORD IT. SINCE THIS MATTER, I HAVE DEALT WITH NISSAN USA, SEVERAL CUSTOMER SERVICE REPS, AND NOT ONE PERSON AT NISSAN, ATTEMPTED TO SHARE WITH MY WHY A 37,000 DOLLAR CAR AFTER 4 YEARS IS INOPERABLE, BUT EVEN WORSE WHY ITS TAKEN 2 MONTHS TO GET A PART IN. IT IS TRULY UNHEARD OF- PEOPLE AROUND ME ARE JUST AMAZED. I REALLY JUST WANT ANSWERS- IS THIS A PROBLEM THAT HAS OCCURRED? CORROSION AFTER 4 YEARS NORMAL? A PART MORE THAN 2 MONTHS??? THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. YOUR TIME AND EFFORT WILL BE MUCH APPRECIATED. *TR

Service Brakes, Hydraulic
Filed Jun 20, 200822,045 milesHI

VAN WAS IN SERVICE TO REPAIR A BROKEN CD PLAYER. DURING THE VISIT, THE DEALER PERFORMED A FREE 21 POINT INSPECTION, AND FOUND EXCESSIVE WEAR ON THE BRAKE PADS. THE BRAKE PADS WERE CHANGED AND ROTORS RESURFACED 6,000 MILES AGO. THE VAN HAS ONLY 21,000 MILES. THIS IS THE THIRD SET OF BRAKE PADS THAT HAD TO BE REPLACED. IN ADDITION, ROTORS WERE RESURFACED TWICE AND REPLACED INITIALLY AT 4,000 MILES. THE FIRST OCCURRENCE AT 4,000 MILES WAS COVERED UNDER WARRANTY. SECOND INCIDENT, WHICH OCCURRED AT 15,000 WAS NOT COVERED, CITING THAT IT WAS A WEAR ITEM. THE RECENT OCCURRENCE AT 21000 MILES WHICH REQUIRED NEW SET OF PADS AND RESURFACING OF THE ROTOR WAS TAKEN CARE BY THE DEALER AS A GOODWILL GESTURE. NISSAN NEEDS TO ADDRESS THE CONCERNS OF PUBLIC SAFETY. PROPER AGENCY SHOULD ALSO LOOK INTO THIS MATTER FURTHER, BECAUSE IT IS DEFINITELY A SAFETY CONCERN. *TR

Engine and Engine Cooling › Engine
Filed May 22, 200858,000 milesCO

I HAVE A 2004 NISSAN QUEST S. IN NOVEMBER 2007 I CALLED THE DEALERSHIP TO COMPLAIN THAT EVERY TIME I START MY VAN IT BLOWS OUT WHITE SMOKE. I HAD ABOUT 58,000 MILES. I BOUGHT THE VAN USED FROM A NISSAN DEALERSHIP. I WAS NEVER INFORMED THAT THE WARRANTY WAS EXTENDED TO 60,000 MILES. THE MECHANICS ADVISED ME TO PUT IN SOME NO SMOKE/ NO LEAK INTO THE OIL AND I SHOULD BE FINE. SO, BECAUSE THESE ARE PROFESSIONALS, I LISTEN. THE PROBLEM PERSISTED SO I CALLED NISSAN CONSUMER AFFAIRS DEPARTMENT. THEY ADVISED ME TO TAKE IT TO THE DEALERSHIP TO BE DIAGNOSED. I NOW HAD 61,000 MILES. I TOOK IN MY VAN AND THEY KEPT IT ALL DAY. THEY CALLED TO SAY THEY NEEDED EVERY RECEIPT OF OIL CHANGES, TO PROVE I KEPT UP THE MAINTENANCE. THEY SAID I HAVE A SLUDGED MOTOR AND NEED A NEW ENGINE. NISSAN WILL NOT HELP ME BECAUSE THERE IS NO RECORD OF ME CALLING BEFORE MY WARRANTY WAS UP AND THEY SAID IT WAS LACK OF MAINTENANCE, NOT COVERED. EVEN THOUGH I GAVE A YEARS WORTH OF OIL CHANGE RECEIPTS. ALSO, THEY NEVER ACTUALLY RAN A DIAGNOSIS TEST ON MY VAN. THEY JUST USED THEIR EXPERTISE, AND EXPERIENCE TO COME UP WITH A SLUDGED MOTOR. LATER MY VAN STARTS VIBRATING QUITE BADLY WHEN BRAKES ARE APPLIED, SO I TAKE IT TO A MECHANIC WHO SAYS I HAVE A MISFIRE, AND A BLOWN HEAD GASKET. (THEY ALSO SAY THIS COULD HAVE CAUSED THE SLUDGED MOTOR). I REPLACE THE SPARK PLUG 250.00 LATER. I CALL NISSAN AGAIN AND SAY WHAT I HAVE BEEN OLD ONLY TO BE TOLD IT STILL WOULD NOT BE COVERED, THAT I NEED A NEW ENGINE. THAT IT ISN'T THEIR

Air BagsCrash
Filed May 10, 200856,000 milesGA

5/10/08-JUST HAD A FRONT END COLLISION IN OUR 2004 NISSAN QUEST MINIVAN CARRYING MYSELF, HUSBAND & 3 CHILDREN-ONE IN A CARSEAT. DRIVER IN OTHER VEHICLE FAILED TO YIELD TO MY RIGHT OF WAY AND IMPACT WAS MADE BY MY VAN TO THE SIDE OF HER CAR WITH ME GOING APPROX. 35MPH AND SHE WAS GOING ABOUT THE SAME. MY BODY CAME FORWARD EVEN WITH THE SEATBELT BUCKLED, MY SONS CHESTS ARE BRUISED FROM THE SEATBELTS AND NONE...NONE...OF THE AIRBAGS IN THAT VAN DEPLOYED!!! WE BOUGHT THE VAN FOR SAFETY REASONS! WE PURCHASED IT BECAUSE OF THE SIDE CURTAIN AIRBAGS & NOT EVEN THE FRONT AIRBAGS DEPLOYED! I WANT THIS LOOKED INTO AND I WANT SOME ANSWERS AS TO WHY THEY DIDN'T DEPLOY. WERE THERE EVEN AIRBAGS IN THE VAN? OBVIOUSLY WE HAVEN'T SEEN THE DAMAGE IN DAYLIGHT HOURS, BUT AT THOSE SPEEDS AND SINCE WE HIT HEAD ON AT THE VERY LEAST THE AIRBAGS IN FRONT SHOULD HAVE DEPLOYED. THANK YOU. *TR

Electrical System › Ignition
Filed Mar 19, 200834,643 milesCA

TL*- THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING AT 60 MPH. THE VEHICLE STARTED TO VIBRATE AND THE ENGINE STALLED. THERE WAS NO POWER STEERING OR BRAKES DURING THE STALLING INCIDENT. THE IGNITION COIL HAD BLISTERED SENDING A SIGNAL BACK TO THE ECM UNIT WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE CURRENT AND FAILURE MILEAGE 34,643

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Mar 16, 200897,273 milesLA

BETWEEN THE DATES OF FEB 10-17, 2008; MY 2004 NISSAN QUEST MINIVAN BEGAN TO EXPERIENCE SOME ELECTRICAL ISSUES. THE TCS, SLIP, AND ABS LIGHTS CAME ON IN THE DASH AND A HUMMING NOISE WAS COMING FROM MY ENGINE. I TOOK MY VEHICLE TO THE DEALERSHIP (WERE I PURCHASED IT FROM), AND AS I PULLED INTO THE LOT THE LIGHTS WENT OFF (FEB 28). THE SERVICE REP. TOLD ME THE INFORMATION SHOULD BE STORED IN MY VAN'S COMPUTER SYSTEM. I PAID $97.40 FOR THE DEALERSHIP TO HOOK MY CAR UP FOR A DIAGNOSTIC CHECK ONLY TO BE TOLD THAT ABS SYSTEM PUMP AND MODULE ASSEMBLY NEEDED TO BE REPLACED AT A COST OF $1790. THE SERVICE REP ALSO TOLD ME THAT WHAT EVER WAS CAUSING THE HUMMING NOISE WOULD BE REPAIRED. ONLY A TEMPORARY FIX, BECAUSE ON MY WAY BACK HOME THE NOISE STARTED AGAIN. HE ALSO TOLD ME THAT MY BRAKES WERE FUNCTIONAL BUT MY ABS UNIT DID NOT AFFECT MY NORMAL BRAKES. UNTIL I COULD HAVE THE REPAIRS DONE, AND WITH NO OTHER MEANS OF TRANSPORTATION, I CONTINUED TO DRIVE MY VAN. I CALLED BACK TO THE DEALERSHIP AND ASK IF THERE WAS ANYWAY FOR THEM TO DISCONNECT THE ABS SYSTEM BECAUSE IT WAS CONTINUING TO DRAIN MY BATTERY. AND I WAS TOLD NO, THE ONLY WAY WAS TO HAVE THE REPAIRS DONE. ON MARCH 8, I PART MY VAN AND THREE HOURS LATER I RETURNED TO MY VAN AND IT WOULD NOT START. SO IT HAD TO HAVE MY CAR JUMP STARTED AND EVER SINCE THEN HAVE HAD TO REMOVE THE TERMINALS FROM THE BATTERY WHEN I AM NOT USING THE VAN. ON FEB 14, SEVERAL OTHER ISSUE CAME ABOUT: 1. SPEEDOMETER STOPPED WORKING 2. ODOMETER STOPPED WORKI

Engine and Engine Cooling
Filed Feb 12, 200884,000 milesNC

ON MY 2004 NISSAN QUEST, THE CAMSHAFT POSITION SENSOR FAILED ON MY VEHICLE IN THE MIDDLE OF TRAFFIC CAUSING MY CAR TO CUT OFF COMPLETELY. THIS ALMOST CAUSED 2 ACCIDENTS BEFORE I COULD STEER THE CAR OFF THE ROAD. *TR

Power Train › Automatic Transmission
Filed Feb 12, 200864 milesNJ

I CURRENTLY LEASE A 2004 NISSAN QUEST. MY LEASE IS UP IN AUGUST 2008 AND MY TRANSMISSION BROKEN DOWN ON ME IN JANUARY 2008 @ 63,700 MILES. THE WARRANTY ON THE VEHICLE COVERS 5 YEARS OR 60,000 MILES. AS YOU CAN SEE, I AM OVER THE MILES BY 3,700 BUT THE PRODUCT SHOULD NOT HAVE BROKEN DOWN AT ONLY 4 YEARS OF AGE. EMMA LANCASTER (CUSTOMER SERVICE REP. NORTH AMERICAN) AND THE NISSAN CORPORATION WERE NOT HELPFUL IN SOLVING THIS PROBLEM OF REPLACING THE TRANSMISSION AT NO COST TO ME. AFTER WAITING 2 WEEKS FOR EMMA TO RETURN MY CALL WITH A STATUS OF THE SITUATION, SHE INFORMED ME THAT I MUST SUPPLY PROOF THAT I HAD ALL NECESSARY MAINTENANCE DONE ON MY VEHICLE. I THEN SUBMITTED RECEIPTS FROM INDEPENDENT STATION OWNERS INDICATING THAT ALL NECESSARY MAINTENANCE WAS PERFORMED. AFTER WAITING YET ANOTHER WEEK FOR AN ANSWER FROM EMMA AND NISSAN, EMMA INFORMED ME THAT NISSAN WOULD NOT PAY TO REPLACE MY VEHICLE BECAUSE I DID NOT HAVE MY VEHICLE SERVICED AT A NISSAN DEALERSHIP. HOWEVER, TWO WEEKS PRIOR EMMA LANCASTER ADMITTED TO ME THAT THE TRANSMISSION SHOULD NOT HAVE BROKEN DOWN AT THIS POINT IN TIME. END RESULT: I PAID $3,600 TO FIX A TRANSMISSION (WHICH TOOK ONE MONTH TO REPLACE AND REPAIR) AND PAID $1,200 TO LEASE A RENTAL CAR (ANOTHER $ AMOUNT THAT NISSAN WILL NOT REIMBURSE ME FOR) UNTIL THE TRANSMISSION ON MY QUEST WAS INSTALLED. ACCORDING TO NISSAN ALL PARTS OF THE 2004 QUEST ARE DISCONTINUED AND THEY HAD TO SEND OUT TO HAVE A NEW TRANSMISSION BUILT. I WILL NEVER LEASE OR PURCHASE ANOT

Electrical System › Ignition
Filed Jan 29, 200865,000 milesOR

NUMEROUS COMPLAINTS WITH VEHICLE /SOMETIMES NO POWER ( IS AN ISSUE ON THE FREEWAY) TURN ENGINE OFF AND RESTART CAR RUNS FINE MOST TIMES??? ENGINE CRANK POSITION SENSOR REPLACED WITH 70000 MILES ON THE VAN / DOOR RECALLED , FIXED NOW ACTING UP AGAIN / RADIO SOMETIMES COMES ON WITH NO SOUND, FIXED AT 30000 MILES NOW ONCE AGAIN A PROBLEM.. DEALER TRIES TO HELP BUT NISSAN ABSOLUTLEY NO HELP. NUMEROUS CALLS TO THE FACTORY CUSTOMER REP, TOLD THAT DUE TO THE FACT PROBLEMS DO NOT OCCUR AT THE DEALER NISSAN NOT RESPONSIBLE. NISSAN CUSTOMER REP TOOK 3 WEEKS TO CALL ME I MADE CALLS EVERY DAY, FINALLY COUGHT HIM. *CN

Air BagsCrash1 injured
Filed Jan 25, 200844,079 milesFL

ON 1-11-08 I WAS INVOLVED IN A SINGLE CAR COLLISION IN MY 2004 NISSAN QUEST. I WAS AVOIDING ANOTHER VEHICLE AND SWERVED INTO A CEMENT BARRIER WAL, HEAD ON. I THEN TRIED TO CORRECT THE VEHICLE AND STRUCK THE RIGHT FRONT BUMPER INTO ANOTHER CEMENT WALL. NEITHER AIRBAG DEPLOYED. MY VEHICLE HAS BEEN LOOKED AT BY PROGRESSIVE AND A BODY SHOP, PLUS SENT FOR DIAGNOSTICS TO A NISSAN DEALER. EVERYONE AGREES THE AIRBAGS SHOULD HAVE DEPLOYED. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jan 20, 200842,102 milesNJ

PASSENGER SIDE SLIDING DOOR FAILS TO LATCH OR POPS OPEN WHEN DRIVING AND THE TEMPERATURE OUTSIDE IS BELOW 30 DEGREES FAHRENHEIT. THIS VEHICLE HAS BEEN TAKEN BACK TO THE DEALER AT LEAST 4 OR 5 TIMES SO FAR. THIS RENDERS THE VEHICLE INOPERATIVE UNTIL THE DOOR LATCHES SHUT. THIS IS ENDANGERING OUR CHILDREN WHO SIT IN CAR SEATS IN THE SECOND ROW OF SEATS IN THE QUEST. *TR

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jan 15, 200856,000 milesTN

FUSE KEEPS BLOWING AND WE ARE WITH OUT DRIVING LIGHTS ON THE REAR OF THE VAN. *TR

Tires
Filed Dec 17, 2007PA

2004 NISSAN QUEST WITH FAULTY GOODYEAR TIRES. CONSUMER STATED THAT SHE HAD TO REPLACE ALL FOUR OF HER TIRES DUE TO THEM SLIPPING. *KB THE CONSUMER WAS INFORMED THE TIRES ON HER VEHICLE WERE SPORT TIRES WHICH WERE MADE FOR SPORT CARS AND THERE WAS NO GUARANTEED MILEAGE. *JB

Structure › Body › Door › Hinge and Attachments
Filed Nov 26, 2007AR

THE PASSENGER SIDE SLIDING DOOR PANEL STARTED FALLING OFF MAKING IT IMPOSSIBLE TO OPEN THE DOOR. I TOOK THE VAN BACK TO THE DEALERSHIP AND THEY REPLACED THE CLIPS AND ALSO MENTIONED THAT THEIR COURTESY VAN WAS DOING THE SAME THING. THE CLIPS HELD THE PANEL IN PLACE FOR TWO WEEKS. I TOOK THE VAN BACK AND WAS INFORMED THAT I WOULD HAVE TO PURCHASE A NEW PANEL (VERY EXPENSIVE). I HAVE YET TO PURCHASE THE 2000 DOLLAR PANEL AND STILL DO NOT USE THAT DOOR. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Oct 17, 200710,000 milesSC

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE THE VEHICLE WAS IN DRIVE, THE FRONT DRIVER AND PASSENGER DOORS WERE LOCKED. THE HANDLE WAS PULLED AND THE DOOR OPENED. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 57,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED EVEN THOUGH THE DEALER TOLD HER IT WAS A NORMAL FEATURE, IT WAS CORRECTED ON THE 2006 AND 2007 MODELS. THE CONSUMER STATED ON THE NEWER MODELS, THE FRONT DOORS DO NOT OPEN WHEN LOCKED AND WHILE THE VEHICLE IS IN MOTION. UPDATED 12/12/07

Engine and Engine Cooling › Engine
Filed Oct 9, 200764,000 milesFL

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE HAVING THE TIRES ROTATED. THE MECHANIC WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE COMPUTER MALFUNCTIONED. THE DEALER REPLACED THE COMPUTER, BUT THE VEHICLE WOULD NOT START. IN ADDITION, THE FUEL SYSTEM DAMAGED THREE CATALYTIC CONVERTERS. THE DEALER TOOK THE ENGINE APART AND PUT IT BACK TOGETHER, HOWEVER THE VEHICLE WOULD NOT START. THE CURRENT AND FAILURE MILEAGES WERE 64,000. UPDATED 11/06/07.

Structure › Body › Door
Filed Oct 4, 200720,000 milesMI

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE REAR DRIVER SIDE SLIDING DOOR CLOSES BY ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. INITIALLY, THE CONTACT WAS INFORMED THAT NOTHING WAS WRONG WITH THE SLIDING DOOR. NEXT, SHE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. SHE WAS THEN INFORMED THAT THE DOOR BAR WAS BENT. THE DEALER REPAIRED THE DOOR, BUT IT NEVER WORKED PROPERLY. OCCASIONALLY, THE DOOR WOULD NOT CLOSE AT ALL. WHILE ATTEMPTING TO CLOSE THE DOOR, IT WOULD DROP TO THE GROUND AND RECEIVED SCRATCHES AND DENTS. SHE HAS BEEN MANUALLY CLOSING THE DOOR BECAUSE IT WOULD NOT CLOSE WITH THE REMOTE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 20,000. UPDATED01/02/08*LJ

Tires
Filed Aug 19, 2007FL

NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. I HAVE FOUND NOKIAN A FINISH TIRE THAT IS SOLD IN THE USA ALSO PRODUCES THIS SIZE TIRE. THE PRICE IS THE SAME BUT THE TIRE IS A MUCH BETTER QUALITY. I'LL NEVER PURCHASE ANOTHER NISSAN OR GOODYEAR PRODUCT. *JB

Latches/Locks/Linkages › Doors › Latch3 injured
Filed Aug 17, 2007NC

SLIDING DOORS ON BOTH SIDES OF 2004 NISSAN QUEST HAVE AT TIMES [5], FAILED TO STAY OPEN,AND ATTEMPTED TO CRUSH PERSONS IN DOOR AREA. THERE IS APPARENTLY NO SAFETY FEATURE BUILT INTO SYSTEM. *JB

Power Train › Automatic Transmission
Filed Jul 30, 200737,000 milesNJ

I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(3RD TIME WE HAVE COMPLAINED AND HASN'T BEEN FIXED YET(NISSAN DOES NOT KNOW WHY IT IS HAPPENING). *TR

Air Bags
Filed Jul 26, 2007GA

MY 2004 NISSAN QUEST PASSENGER AIRBAG SENSOR LIGHT OCCASIONALLY COMES ON, SIGNALING THAT IT WILL NOT DEPLOY, WHILE MY WIFE IS SEATED IN IT. SHE WEIGHS 120 POUNDS. THOUGH THE SENSOR IS SUPPOSEDLY WORKING CORRECTLY - I WOULD DESCRIBE THIS AS A DESIGN FLAW. THE SENSOR USUALLY RECOGNIZES HER IN THE SEAT, BUT IF SHE SITS OFF TO THE SIDE, CROSS-LEGGED OR WITH A FOOT PROPPED UP, IT DOES NOT WORK. NISSAN USA AND OUR DEALER SAY EVERYTHING IS FINE AND WILL NOT ADJUST ANYTHING OR ALLOW THE AIRBAG TO ALWAYS DEPLOY. I ADVISED THEM OF MY WIFE'S WEIGHT AND SIZE - AND THEY SAY THE SEAT AND AIRBAG ARE FINE. A PASSENGER OF THIS WEIGHT SHOULD ALWAYS HAVE AN AIRBAG DEPLOY, REGARDLESS OF FOOT POSITION, IF THE CAR IS FLIPPING OVER OR WHETHER ONE'S BODY IS CENTRALLY LOCATED OVER THE SEAT. NISSAN DISAGREES. "PASSENGER WASN'T SITTING CORRECTLY: R.I.P. -NISSAN". *TR

Air Bags2 injured
Filed Jul 10, 200737,500 milesOH

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A TIE DOWN STRAP AND BOTH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO CRASH OR ANY TYPE OF IMPACT INVOLVED. THE DRIVER SUSTAINED MINOR BURNS ON HER LEFT WRIST AND BICEP ALONG WITH BRUISES ON HER HIP. THE FRONT SEAT PASSENGER SUSTAINED MINOR BURNS, CUTS, AND SCRATCHES ON HER CHEST. AS OF JULY 10, 2007, THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37,500.

Structure › Body › Door
Filed Jun 20, 200724,280 milesCA

2004 NISSAN QUEST SL VAN, PASSENGER SIDE POWER DOOR, CLOSING ON ITS OWN AND FAILING TO SENSE AN OBSTRUCTION (IN THIS CASE, MY CHILD). MY WIFE HAD TO PHYSICALLY THROW HERSELF AGAINST THE DOOR TO STOP IT FROM CRUSHING OUR SON. THE DEALERSHIP HAS REFUSED TO PICK UP THE VEHICLE AS OF YET.

Structure › Body › Door
Filed Jun 1, 200742,000 milesCT

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES AND THE DEALER CHANGED THE SENSORS AND READJUSTED THE DOORS. THE DOOR CONTINUES TO NOT WORK PROPERLY. THE VEHICLE IS PART OF RECALL # 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 42,000. THE CONSUMER STATED BATTERY WEAK, DEALER REPLACED BATTERY. THE CONSUMER STATED SLOW LEAK IN TIRES, THE DEALER REPLACED ALL FOUR TIRES. THE DEALER STATED THERE WAS A RECALL ON 2ND ROW SEAT, DEALER STATED PARTS ARE ON SPECIAL ORDER. THE CONSUMER PROVIDED A COPY OF VEHICLE REPAIRS. THE WIPER BLADES WERE REPLACED. UPDATED 07/10/07 *TR

Electrical System › Alternator/Generator/Regulator
Filed May 17, 200761,370 milesCA

MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL, THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOP THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK

Electrical System › Alternator/Generator/Regulator
Filed May 17, 200761,370 milesCA

MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOPPED THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK

Seat Belts › Front
Filed May 15, 200755,000 milesPA

I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Apr 24, 200727,000 milesNY

BATTERY MAIN GROUND WIRE IS STRAPPED SUPPORTED TO FRAME THEN GROUNDED AT BOLT IN TRANSMISSION. GROUND WIRE BREAKAGE OCCURRED AT TRANSMISSION GROUNDING POINT DUE TO OSCILLATION OF STIFF GROUND WIRE BEING OSCILLATED UP AND DOWN BY TRANSMISSION MOVEMENT RELATIVE TO VEHICLE FRAME. *TR

Power Train › Automatic Transmission
Filed Mar 28, 2007GA

WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. LOOKING DOWN, SHE SAW THAT THE AUTOMATIC TRANSMISSION GEAR SHIFT HAD MOVED FROM DRIVE TO LOW WITHOUT HUMAN HELP. OVER THE NEXT TWO DAYS THE TRANSMISSION WAS SLUGGISH, AND WAS REPORTED IN PERSON TO THE DEALER THAT SATURDAY ON MARCH 17. I ASKED A REPRESENTATIVE TO COME AND DRIVE THE VAN ON THE SPOT TO EXPERIENCE THE SLUGGISHNESS, THE REPRESENTATIVE DECLINED. THE TRANSMISSION REMAINED SLUGGISH THROUGHOUT THE WEEKEND, UNTIL I TOOK IT IN FOR INSPECTION ON MARCH 19. DURING MARCH 19 & 20 THE TECHNICIANS COULD NOT FIND ANYTHING WRONG.*AK

Parking BrakeCrash1 injured
Filed Mar 9, 200740,000 milesTX

I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, IT WAS MOVING TOO FAST. THE VAN DRAGGED ME INTO THE STREET, SLAMMED ME INTO THE ASPHALT AND DRUG MY ACROSS THE ROAD. THE NEIGHBORS MAIL BOX WHICH WAS CEMENTED INTO THE GROUND STOPPED THE VAN...AFTER IT WAS RIPPED FROM THE GROUND. I SUFFERED CONTUSIONS AND SCRAPES ALONG THE RIGHT SIDE OF MY FACE AND SHOULDER FROM THE ROAD AND CONTUSIONS AND SCRAPES TO MY LEFT RIBS, HIP AND THIGH. *JB

Seats › Mid/Rear Assembly
Filed Feb 28, 2007VA

TL*- THE CONTACT OWNS A 2004 NISSAN QUEST WITH AN ODOMETER READING OF 38,000 MILES. THE CONTACT STATED THAT THE CONTROLS ON THE INSTRUMENT PANEL WERE UNSAFE BECAUSE THEY WERE HARD TO USE WHILE DRIVING. WHEN THE CONTACT WOULD TRY TO USE THE DEFROSTER IT WAS DIFFICULT BECAUSE OF THE LOCATION ON THE DASHBOARD AND CAUSED A DISTRACTION WHILE DRIVING. SHE HAD TO ROLL DOWN THE WINDOWS UNTIL SHE CAME TO A STOP TO TURN ON THE DEFROSTER. ALSO, THE SPEEDOMETER WHICH WAS LOCATED ON THE CENTER OF THE DASHBOARD MADE IT DIFFICULT TO SEE. THE DRIVER STATED THAT THE ONLY THING THAT WAS LOCATED IN THE DASHBOARD WITH ALL THE CONTROLS IN THE CENTER WAS A STORAGE COMPARTMENT WHICH WAS A DANGEROUS DESIGN FLAW. NISSAN HAS SINCE FIXED THE PROBLEM WITH THE NEWER MODELS. THE CONTACT FELT THAT THE RECALL SOLUTION FOR THE MIDDLE SEAT LATCH WAS A BAD SOLUTION BECAUSE THEY ONLY USED FOUR PLASTIC PEGS AND A PIECE OF CLOTH. THE CURRENT MILEAGE WAS 38,000.*AK THE CONSUMER FEELS THAT THE OLDER DESIGNS SHE BE RECALLED BECAUSE IT IS TOO DIFFICULT TO OPERATE SAFELY WHILE DRIVING. UPDATE 4/25/07*TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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