1999 Nissan Quest

Routine

Owners filed 118 complaints about this vehicle with federal regulators, most often about the vehicle speed control › accelerator pedal. It has been recalled 4 times.

When it fails
020k40k60k90k120k200k
50,000 milesMedian miles at failure

36 complaints record an odometer reading. Failures cluster around 40,00050,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control › Accelerator Pedal23
000
Vehicle Speed Control12
002
Service Brakes, Hydraulic › Foundation Components › Disc5
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip4
000
Tires3
000
Engine and Engine Cooling › Engine3
001
Engine and Engine Cooling3
000
Electrical System3
010
Visibility › Windshield Wiper/Washer2
000
Visibility › Rearview Mirrors/Devices › Exterior2
000

4 safety recalls

Part 573 reports
Steering › Rack and Pinion00V292002
Filed Oct 2, 200070,000 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Risk. THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Remedy. DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE.

Exterior Lighting › Tail Lights99V347002
Filed Dec 20, 199967,000 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINIVANS AND LIGHT DUTY TRUCKS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.

Risk. IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.

Remedy. DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting99V205002
Filed Aug 5, 19991,600 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE.

Risk. THERE IS ALSO A POTENTIAL FOR FUEL TANK SEPARATION OR FUEL LEAK, INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL TANK RETENTION STRAPS.

Seats › Mid/Rear Assembly99V056002
Filed Mar 25, 19991,600 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH E-Z ENTRY SEATS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.

Risk. AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.

What owners reported

Newest filings
Exterior Lighting
Filed Feb 6, 2013102,000 milesWA

TL* THE CONTACT OWNS A 1999 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Structure › Body
Filed Mar 24, 2012WV

THE DOOR LATCH TO THE BACK SIDE OF THE DRIVERS SIDE SLIDING DOOR CAME OFF AND NOW THE DOOR WILL NOT LATCH. THIS HAPPENED WHILE CAR WAS STOPPED. *TR

Structure › Body
Filed Mar 11, 201140,000 milesIL

1999 NISSAN QUEST STARTED RUSTING SEVERELY AFTER ONLY 30,000 MILES AND 4 YEARS OF USE. *TR

Vehicle Speed Control1 injured
Filed Mar 11, 2011140,000 milesIL

NISSAN QUEST 1999. CRUISE CONTROL MALFUNCTION CAUSING THE VEHICLE TO GAIN SPEED AND GET OUT OF CONTROL. STOPPING THE VEHICLE BECOMES VERY DIFFICULT. *TR

Engine and Engine Cooling › Engine
Filed Mar 11, 201150,000 milesIL

NISSAN QUEST 1999 STARTED HAVING SEVERE ENGINE PROBLEMS AS 50,000 MILES AND JUST 5 YEARS OF USE. THE VEHICLE IS SIMILAR TO FORD WINDSTAR AND MERCURY VILLAGES AND WAS MANUFACTURED IN ONE OF THEIR PLANTS. FORD HAS ISSUED MANY RECALLS TO ADDRESS THESE ISSUES. NISSAN IS HAS DENIED ANY PROBLEMS WITH THE VEHICLES. *TR

Engine and Engine Cooling
Filed Mar 11, 201150,000 milesIL

NISSAN QUEST 1999. GAS PEDAL IS BLOCKING AND REQUIRES REVERE STRENGTH TO BE PUSHED. THIS HAPPENS SEVERAL TIMES DURING THE DAY. ONCE THE PEDAL IS PUSHED HARD THE VEHICLE SUDDENLY THRUSTS, CAUSING POSSIBLE DAMAGE TO THE ENGINE AND TRANSMISSION. THIS ALSO CAUSES THE VEHICLE TO SUDDENLY GAIN MUCH SPEED AND REQUIRES EXTRA CONTROL BY THE DRIVER. I AM SEEING MANY COMPLAINTS ON THIS WEBSITE REGARDING THE SAME ISSUE (REFERD TO AS 'GAS PEDAL STICKING'). *TR

Service Brakes, Hydraulic
Filed Feb 4, 201078,000 milesCT

TL*THE CONTACT OWNS 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 5 MPH INTO A THE PARKING LOT THE VEHICLE BEGAN TO IDLE EXCESSIVELY UNTIL SHE SHIFTED IT INTO NEUTRAL GEAR AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE SPEED CONTROL SENSOR FAILED. THE DEALER ALSO STATED THAT THE BRAKE SYSTEM NEEDED TO BE REPAIRED. THE ESTIMATED REPAIR COST WAS $875. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

Air BagsCrash1 injured
Filed Nov 9, 2009FL

PASSENGER IN 1999 NISSAN QUEST VAN. AT 40MPH, A CAR CUT US OFF RESULTING IN HEAD ON COLLISION. AIRBAGS ON BOTH DRIVER AND PASSENGER SIDE DID NOT DEPLOY. *TR

Parking Brake › Driveline › Hydraulic › Actuator
Filed Jun 8, 2009108,000 milesTN

TL*THE CONTACT OWNS A 1999 NISSAN QUEST. WHILE DRIVING 70 MPH, THE FRONT DRIVER'S SIDE BRAKES LOCKED UP. THE CONTACT HAD A DIFFICULT TIME CONTROLLING THE VEHICLE, BUT MANAGED TO DRIVE TO THE DEALER. THE DEALER STATED THAT THE BRAKE HOSE WAS THE CAUSE OF THE FAILURE AND THE BRAKING COMPONENTS OVERHEATED. THE DEALER SUGGESTED THAT THE ROTORS, PADS, CALIPER, AND HOSE ON BOTH SIDES OF THE VEHICLE BE REPLACED. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED 8,000 MILES LATER. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY REPLACED THE PADS AND TURNED THE ROTORS. THE MECHANIC TEST DROVE THE VEHICLE AND THE DRIVER'S SIDE BRAKES LOCKED UP AGAIN. THE DEALER REPLACED ALL THE COMPONENTS AGAIN AND RECHARGED THE CONTACT OVER $300. THE DEALER CURRENTLY STATES THAT THE ABS ACTUATOR NEEDS TO BE REPLACED. THE FAILURE MILEAGE WAS 108,000.

Service Brakes, Hydraulic
Filed Jun 8, 2009101,000 milesTN

MY WIFE WAS DRIVING OUR 1999 NISSAN QUEST ON THE INTERSTATE THE FIRST TIME THE DRIVER FRONT BRAKE LOCKED UP. SHE DROVE THE VEHICLE TO STONES RIVER NISSAN OF MURFREESBORO, TN WHERE THEY REPLACED THE BRAKE CALIPERS, HOSES, ROTORS, AND PADS. THE BRAKE PADS WORE OUT AFTER ONLY 8K MILES. TOOK THE VEHICLE TO A DIFFERENT SHOP TO HAVE A TIRE REPAIRED AND THE PADS REPLACED AND THE DRIVER'S FRONT LOCKED UP AGAIN ON THE TECHNICIAN WHILE ROAD TESTING HIS REPAIR. THIS SHOP INSISTED ON REPLACING THE DRIVER FRONT BRAKE HOSE DESPITE KNOWING IT WAS RELATIVELY NEW. THIS DID NOT WORK & THEY REPLACED THE BRAKE CALIPER (AGAIN) AND GAVE UP AFTER IT LOCKED UP YET AGAIN. THEY TOWED IT TO SR NISSAN, WHO DIAGNOSED A BAD MASTER CYLINDER & REPLACED IT. DRIVER FRONT BRAKE STILL LOCKED UP AT THE SHOP, NOW DIAGNOSING BAD ABS ACTUATOR THEY SAY WAS CAUSED BY THE SEALS INSIDE THE MC DETERIORATING. MY OPINION IS THAT THIS IS A DESIGN DEFECT, IF PARTICULATES FROM A MC CAN FLOAT AND CLOG AN ABS ACTUATOR TO THE POINT THAT LOCKUP OF AN INDIVIDUAL BRAKE OCCURS. ABS IS SUPPOSED TO PREVENT LOCKUP, NOT CAUSE IT. THE BRAKES ARE ACTUALLY FORD DESIGN AND IMPLEMENTATION. I KNOW SOMEONE WHO ALSO HAD A FORD EXPLORER AND THE PASSENGER FRONT BRAKE LOCKED UP ON HER INTERMITTENTLY LIKE MY WIFE'S HAS. THE ABS ACTUATOR IS NOT AVAILABLE NEW ANYMORE, MY ONLY RECOURSE IS TO INSTALL A JUNK PART WHICH IS MOST LIKELY DEFECTIVE. I THINK BOTH COMPANIES NEED TO BE INVESTIGATED AND I THINK NISSAN SHOULD HAVE TO FIND A NEW PART AND PAY FOR

Tires
Filed Jun 15, 200820,000 milesFL

REASONABLY NEW TIRES BLEW OUT ON INTERSTATE 75 CAUSING ACCIDENT, NEARLY FATAL. LUCKILY NO OTHER VEHICLES INVOLVED ALTHOUGH VEHICLE TRANSVERSE THREE LANES OF TRAFFIC TO GET TO THE MEDIAN AND ENDED UP FACING ONCOMING TRAFFIC.. EXTENSIVE DAMAGE TO THE VEHICLE BUT NO INJURIES. OBVIOUSLY DEFECTIVE TIRES. *TR

Electrical System › Starter Assembly
Filed Apr 9, 2008155,000 milesNY

TL*THE CONTACT OWNS A 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT SHUT OFF AGAIN AND WAS TOWED TO A MECHANIC. TWENTY MINUTES AFTER THE ENGINE SHUT OFF THE CHECK ENGINE LIGHT ILLUMINATED. FOUR MECHANICS HAVE DIAGNOSED THE FAILURE AND STATED THAT THE DISTRIBUTOR CAP WAS BLOWN AND CAUSED BY THE IGNITION. THE VEHICLE WAS PURCHASED WITH A BLACK BOX ON THE RIGHT SIDE UNDER THE STEERING WHEEL. THE BLACK BOX ALLOWED THE DEALER TO SHUT THE ENGINE OFF IF THE PAYMENTS WERE NOT MADE. A MECHANIC ALSO STATED THAT THE BLACK BOX SHOULD BE CHECKED AND COULD ALSO HAVE CAUSED THE FAILURE. THE DEALERS MECHANIC QUOTED HER $1,000 TO REPLACE THE DISTRIBUTOR CAP AND ORDERED THE PART FOR A HIGHER PRICE THAN QUOTED WITHOUT HER APPROVAL. THE FAILURE AND CURRENT MILEAGES WERE 155,000.

Tires › Tread/Belt
Filed Jan 31, 2008159,328 milesFL

TL*THE CONTACT OWNS A 1999 NISSAN QUEST. THE VEHICLE HAS COOPER TRENDSETTER SE, SIZE P205/75R15 TIRES. THE CONTACT STATED THAT SHE SAW A DEFECTIVE TREND IN SEVERAL COOPER TIRES THAT SHE PURCHASED. SHE BOUGHT FOUR TIRES INITIALLY IN AUGUST OF 2006. IN NOVEMBER OF 2006, THE CONTACT RETURNED ONE TIRE BECAUSE IT WAS DEFECTIVE. ON DECEMBER 23, 2007, THE TIRES EXPERIENCED TREAD SEPARATION WHILE DRIVING 55 MPH. BOTH PASSENGER SIDE TIRES SEPARATED. THE CONTACT PURCHASED NEW TIRES. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN WAS INVALID. THE PURCHASE DATE, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 174,500 AND FAILURE MILEAGE WAS 159,328.

Engine and Engine Cooling › Engine
Filed Aug 25, 2007PA

IN MAY 1999, NISSAN CORP SOLD ME DEFECTIVE NISSAN QUEST. EVERY 2-3 YEARS THIS VEHICLE DEVELOPS EXCESSIVE CARBONOUS DEPOSITS IN THE PART OF THE ENGINE CALLED THE THROTTLE-BODY ASSEMBLY. THESE DEPOSITS CAUSE THE ACCELERATOR PEDAL TO REQUIRE INCREASED EFFORT TO PUSH THE PEDAL ACCELERATOR DOWN (STICKY PEDAL). BEING THE ONLY OWNER OF THIS VEHICLE, I ALREADY HAD TO CLEAN THE THROTTLE-BODY 3 TIMES. THIS DEFECT WAS RECOGNIZED AND SETTLED BY NISSAN CORP IN CLASS ACTION IN 2003, PLEASE SEE THE COPY OF THE FIRST PAGE OF SETTLEMENT LETTER ENCLOSED. MY DEALERSHIP, ROTHROCK, IN ALLENTOWN PA CLEANED THE THROTTLE FOR THE LAST, 3RD TIME IN DECEMBER 2003 AT NO CHARGE, PLEASE SEE THE COPY OF INVOICE ENCLOSED. THE THROTTLE NEEDS TO BE CLEANED AGAIN. MY LATEST DISCUSSION WITH NISSAN REP, ERICA, 1-800-647-7261 EXT 57741, FILE N 5812745 WAS ON 8/10/07. NISSAN REFUSES TO CLEAN AT NISSAN'S EXPENSE EXPLAINING THAT A DIAGNOSIS MUST BE PERFORMED FIRST FOR $70.00 PER HOUR. I CONSIDER THIS NISSAN?S OFFER AS A DECEPTIVE WAY TO AVOID THE RESPONSIBILITY TO FIX THE NISSAN'S DEFECT AT NO CHARGE TO ME. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Aug 5, 200750,000 milesIL

PARKED MY QUEST AT WORK, AFTER WORK TRIED TO START MY VAN. ALARM ACTIVATED WITHOUT EVEN BEING SET IN THE FIRST PLACE. CAN NOT TURN THE ALARM OFF AND IT WILL NOT LET ME START MY VAN. NOW I AM WALKING AROUND. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Feb 20, 200790,000 milesMA

THE GAS PEDAL ON MY 1999 NISSAN QUEST STICKS QUITE OFTEN, SUCH THAT YOU MUST JAM YOUR FOOT ONTO THE PEDAL TO DEPRESS IT. THIS IS A DANGEROUS SITUATION AS WHEN YOU DO JAM THE PEDAL THE CAR MUST ACCELERATE QUICKLY INTO TRAFFIC. MY MECHANIC LOOKED AT THE PEDAL AND COULD NOT FIND ANY PROBLEM WITH IT, SINCE IT WOULDN'T STICK WHEN HE WAS TESTING IT. HOWEVER, IT DOES GET STUCK VERY OFTEN. I'VE SEEN POSTINGS ON THE WEB FROM OTHERS WHO ALSO STATE THE SAME PROBLEM WITH THIS VEHICLE. I WOULD LIKE TO JOIN THE GROWING LIST OF PEOPLE COMPLAINING ABOUT THIS TROUBLE IN CASE THERE IS A MAJOR ISSUE (I.E., DEATHS ON THE ROADWAY) RESULTING WHICH CAUSES THE VEHICLE TO BE RECALLED.* JB

Vehicle Speed Control › Accelerator Pedal
Filed Aug 12, 200650,000 milesNC

GAS PEDAL STICKS.. APPROXIMATELY 3 YEARS AGO WE HAD THIS PROBLEM FIXED AT THE DEALERSHIP. NOT LONG AFTER THAT WE RECEIVED A NOTICE IN THE MAIL TELLING US IF WE HAD PROBLEMS WITH THE GAS PEDAL STICKING AND HAD PAID TO HAVE THIS REPAIRED THAT WE WOULD BE DUE A REFUND.. WE FILLED OUT THE REQUIRED PAPERWORK AND HAVE NEVER HEARD BACK FROM NISSAN.. I HAD FORGOTTEN ABOUT THIS UNTIL NOW.... WE ARE HAVING THE SAME PROBLEM AGAIN, WITH THE GAS PEDAL STICKING...........PLEASE ADVISE AS TO WHAT CAN BE DONE TO CORRECT THIS OVERSIGHT....AND CONTINUED PROBLEM. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Jun 5, 2006NV

DRIVER SIDE SLIDING DOOR HANDLE BROKE OFF WHEN ATTEMPTING TO OPEN THIS DOOR. THE DOOR COULD NO LONGER BE OPENED FROM EXTERIOR. OPERATED INTERMITTENTLY FROM INSIDE AFTERWARDS. CLEARLY A SAFETY HAZARD DURING EMERGENCIES AS PASSENGERS COULD NOT EXIT VEHICLE VIA THIS DOOR ANY LONGER. *JB

Vehicle Speed Control › Accelerator Pedal
Filed May 24, 2006CA

GAS PEDAL STICKS. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Feb 23, 2006IL

FIRST TIME WAS DONE AND CORRECTED ON 3/25/03 $176.00 VEHICLE SPEED CONTROL, INCREASED ACCELERATOR PEDAL RESISTANCE DUE TO AN ACCUMULATION OF THROTTLE-CHAMBER DEPOSIT. SECOND TIME WAS DONE 2/11/06 $139.99 BUT NOT CORRECTED. SUGGESTED TO CHANGE THE THROTTLE WITH COST OF $860.00. *JB

20 of 118 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20176010Routine
201613000Routine
201512000Routine
201418010Routine
201318000Routine
201293120Routine
201166100Routine
200922210Routine
200850330Routine
2007228110Above average
200674120Routine
200582220Routine
20044454104Fatalities reported
200229010Routine
200142140Routine
200087232Fatalities reported
1999 — this page118420Routine
199841100Routine
199789242Fatalities reported
1996134260Routine
1995167334Fatalities reported
1994165221Fatalities reported
1993118590Routine
19923000Routine
19911000Routine

Compare every Quest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 2, 2000. Source: NHTSA Office of Defects Investigation.