2000 Nissan Quest

Fatalities reported

Owners filed 87 complaints about this vehicle with federal regulators, most often about the headlights. It has been recalled 2 times.

Avoid One of the Nissan Quest years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Nissan Quest years to avoid →

When it fails
020k40k60k90k120k200k
48,000 milesMedian miles at failure

41 complaints record an odometer reading. Failures cluster around 30,000–40,000 miles.

Most common 2000 Nissan Quest problems

18 of the 87 complaints (21%) are about the headlights.

ComponentReportsCrashesFiresInjuries
Exterior Lighting › Headlights · headlights15
000
Vehicle Speed Control › Accelerator Pedal · throttle and acceleration7
000
Vehicle Speed Control · throttle and acceleration6
000
Tires4
000
Structure › Body › Door · body and frame4
001
Electrical System4
010
Structure › Body · body and frame3
301
Exterior Lighting · headlights3
000
Air Bags › Frontal · airbags3
316
Vehicle Speed Control › Cables · throttle and acceleration2
000

2 safety recalls

Part 573 reports
Steering › Rack and Pinion00V292002
Filed Oct 2, 200070,000 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Risk. THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Remedy. DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE.

Seat Belts00V228005
Filed Sep 7, 200010,657 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy. DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Structure › BodyCrash
Filed Jul 21, 2015110,500 milesNJ

I START DRIVING VERY SLOW OUT OF PARKING SPACE WHEN THE CAR ACCELERATE BY ITSELF, REACHING HIGH SPEED WITHIN SECONDS, THE BRAKES DID NOT WORK AT ALL,FOOT PEDAL OR EMERGENCY BRAKE. IT SEEMS THAT THE ACCELERATOR PEDAL WAS STUCK. MY FOOT WAS NOT IN THE ACCELERATOR BUT CAR CONTINUE INCREASING SPEED. I HAVE NO CHOICE TO COLLIDE AGAINST ANOTHER PARKED CAR AND HITTING A WALL WHERE FINALLY THE CAR STOP. EVEN WHEN THE CAR GOT TO STOP AGAINST THE WALL, THE ENGINE CONTINUE RUNNING ACCELERATED UNTIL I FINALLY SHUT OFF THE ENGINE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 12, 201430,000 milesOH

TL* THE CONTACT OWNS A 2000 NISSAN QUEST. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENTIRE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED AND VEERED TO THE RIGHT. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE MECHANIC STATED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKES AND ROTORS WERE REPLACED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Steering
Filed Jul 21, 2014127,000 milesNY

TL* THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO VIBRATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE TIRES WERE ROTATED AND AN ALIGNMENT WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

EngineFire
Filed May 25, 201374,000 milesFL

MY CAR HAD NO PREVIOUS PROBLEMS AS COULD BE SEEN. I BOUGHT IT OFF THE LOT AT 72,000 MILES. I STOPPED IN THE LEFT HAND LANE AND THE CAR JUST STALLED. I SAW BLACK SMOKE AND THOUGHT I WAS OVERHEATING BUT THERE WHEN I LOOKED IT WAS NOT. I WAS AT A VERY BUSY INTERSECTION WITH MY 10 YEAR OLD DAUGHTER IN THE CAR. I DECIDED EVEN THOUGH IT WASN'T OVERHEATING TO TAKE A LOOK AT THE ENGINE. WHEN I GOT OUT UNDER THE HOOD WAS ALL ORANGE FROM FIRE. IT THEN PROCEEDED TO BLOW UP THE WHOLE INSIDE AND IT TOOK ABOUT 10-15 MINS. FOR THE FIRE DEPT. TO PUT THE ROARING FIRE OUT. I THANK GOD WE WERE NOT INSIDE. I LOST THE WHOLE ENTIRE CAR. *TR

Structure › BodyCrash1 injured
Filed Feb 5, 2013140,000 milesNC

AN F-350 RAN A STOPLIGHT AT 50 MPH AND IMPACTED THE FRONT DRIVER SIDE OF VAN AT THE TIRE. THE VAN TURNED UPON IMPACT AND RECEIVED THE BALANCE OF THE IMPACT HEAD ON WITH CONCENTRATION TO THE LEFT QUADRANT. FURTHER SPINNING, THE VAN THEN IMPACTED THE SIDE OF THE OFFENDING VEHICLE. COMPLAINT: THE AIR BAGS DID NOT DEPLOY. SHE WAS WEARING HER SEAT BELT. SHE SUSTAINED INJURIES TO CERVICAL, THORACIC, AND LUMBAR REGIONS OF BACK. SHE WAS TREATED FOR 2.5 MONTHS AND THEN RELEASED. HER HEAD HIT THE DRIVER SIDE ROOF, THANKFULLY, JUST ABOVE THE WINDOW RESULTING ONLY IN BRUISING. HER MUSCLES WERE SORE FROM HEAD TO TOE FOR ABOUT A MONTH. IT IS QUITE POSSIBLE THAT THESE INJURIES WOULD HAVE BEEN MINIMIZED BY AIRBAG DEPLOYMENT. HIGH IMPACT CRASH TO THE BUMPER AND NO PROTECTION OF AIRBAGS SEEMS TO BE A COMMON COMPLAINT FOUND ONLINE. POSITIVE FEEDBACK: THE ENTIRE FRONT END, ENGINE, BATTERY, ETC. COMPACTED INTO A PANCAKE, BUT THE PASSENGER COMPARTMENT HAD ONLY A SMALL BUCKLE ON THE FLOOR BOARD AT THE PEDALS. THE ENGINE WAS CRUSHED. THIS WAS A DEFINITE POSITIVE. (UNRELATED TO ACCIDENT COMPLAINT ABOVE: THE EXTERIOR HANDLES OF THE SLIDING DOORS WERE REPLACED TWICE. PRIOR TO THE LATTER REPAIR, WHEN THE PASSENGER SIDE EXTERIOR SLIDING DOOR HANDLE BROKE, MY DAUGHTER'S HAND WAS CUT AND BRUISED!) *TR

Electrical SystemFire
Filed Jan 4, 2012TX

I HAD NISSAN QUEST 2000, MINIVAN, FOR FIVE YEARS. IT HAS ONLY 135K MILES. WE TOOK GOOD CARE OF IT AND KEEP IT WELL MAINTAINED. IN 01/03/2012 I WAS PICKING UP MY KIDS FROM SCHOOL, IN THE SCHOOL PARKING LOT I SMELLED SOMETHING WEIRD I THOUGHT IT FROM OUTSIDE, THIN ONE LADY WAVED TO ME THAT THERE IS SOMETHING WRONG IN MY CAR. THE SMOKE WAS START COMING OUT OF THE FRONT TRUNK OF THE CAR. I LOOKED AT THE TEMPERATURE READER, IT WAS NORMAL, NO OVERHEATING. I TURNED OFF THE CAR AND LEFT WITH MY 4 KIDS. I THOUGHT IT WILL STOP SMOKING, BUT THE SMOKE CONTINUE TO INCREASE, AND WE START SEE SOME FIRE. THE SCHOOL CALLED THE FIRE DEPARTMENT, THEY WERE THERE IN 3 MIN. THEY WERE ABLE TO CONTROL THE FIRE BUT AFTER IT MADE A COMPLETE DAMAGE. THE OFFICER IN THE FIRE DEPARTMENT TOOK TOO MANY PICTURES, AND HE SAID THEY CAN'T TELL THE CAUSE OF FIRE. I JUST DON'T UNDERSTAND HOW AND WHY THIS HAPPENS, THIS KIND OF CAR SUPPOSED TO SERVE FOR MUCH LONGER THAN THAT, IT HAS ONLY 135K MILE ON IT. MANY PEOPLE TOLD ME THAT COULD BE DUE TO MALFUNCTION OR DEFECT IN MANUFACTURE. I FIELD THIS COMPLAINS AND WISH THERE WILL BE INVESTIGATION IN THIS INCIDENT SO NOBODY COULD HAVE THE SAME EXPERIENCE OR WORST. THANKS GOD I AM SAFE WITH MY CHILDREN BUT I LOST MY VAN. *TR

Vehicle Speed Control
Filed Sep 8, 201196,000 milesCA

BACK ON JULY AS I WAS ON THE HWY, SET MY CRUISE CONTROL, FOR THE FIRST TIME SINCE I'VE OWNED MY NISSAN, AT 55MPH, THE SPEEDOMETER STOPPED WORKING, MY RIGHT HEADLIGHT WENT OUT. NOW EVER SINCE THEN, IT HAS GOTTEN WORSE, I HAVE REPLACED THE RIGHT HEADLIGHT 3 TIMES . I'VE NOTICED THAT WHEN I GRAB THE HANDLE OF THE TURN SIGNAL IT CRACKLES, AND CAUSES THE HEADLIGHTS TO FLICKER, AND THE ODOMETER DOESN'T WORK WHEN THE SPEED CONTROL IS ON ZERO WHILE DRIVING. *TR

Vehicle Speed Control
Filed Feb 15, 201181,000 milesNY

TL*THE CONTACT OWNS A 2000 NISSAN QUEST MINIVAN. WHILE DRIVING APPROXIMATELY 1-2 MPH APPROACHING A TRAFFIC LIGHT THE VEHICLE ACCELERATED. THE CONTACT STATED THAT HE HAD TO ENGAGE THE BRAKES WITH EXCESSIVE FORCE, AND THE EMERGENCY BRAKE IN ORDER TO PLACE THE VEHICLE IN NEUTRAL AND STOP IT FROM ACCELERATING. THE CONTACT STATED THAT BECAUSE OF THE FAILURE HE HAD TO REPLACE THE MOTOR MOUNTS TWICE. THE FAILURE ONLY HAPPENED INTERMITTENTLY WHEN APPROACHING A STOP. THE FAILURE HAD BEEN ONGOING FOR THE LAST YEAR AND A HALF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 86,500.

Exterior Lighting
Filed Feb 9, 2011MD

TL*THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ON. SUDDENLY, THE HEADLIGHTS BECAME INOPERATIVE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED WITHOUT THE HEADLIGHTS. THE CONTACT'S VISIBILITY WAS EXTREMELY LIMITED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED BOTH HEADLIGHT BULBS. THE FAILURE OCCURRED AGAIN AFTER THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Vehicle Speed Control
Filed Jul 6, 2010142,040 milesCA

TL*THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A STOP, IT ACCELERATED. WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE SUDDENLY LUNGED FORWARD. THE FAILURE HAD BECOME PROGRESSIVELY WORSE OVER TIME. NISSAN WAS NOT NOTIFIED ABOUT THE FAILURE WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 142,000.

Electrical System
Filed Jun 23, 2010172,000 milesCA

AS I WAS DRIVING ON CITY STREET, MY CAR STARTED ACCELERATING ON ITS OWN. WHEN I SHIFTED INTO NEUTRAL, THE RPM SHOT UP TO 4-5000. THE BREAKS WERE TOO HARD AND FAILED TO STOP THE CAR UNTIL IT WAS IN NEUTRAL. THE MECHANIC FOUND THE ORIGIN OF THE PROBLEM IN A FAULTY CRUISE CONTROL. EVENTUALLY THE NISSAN DEALERSHIP DISCONNECTED THE CRUISE CONTROL. THIS HAPPENED LAST WEEK AND SO FAR I HAVE NOT EXPERIENCED ANY OTHER PROBLEM. DEALERSHIP BELIEVES THAT THIS WAS A FAILURE OF AN ELECTRONIC COMPONENT AS A NORMAL WEAR AND TEAR. I DISAGREE, SINCE THE PROBLEM ALSO CAUSED THE MOTOR MOUNTS TO CRACK AND I HAD TO REPAIR THOSE. *TR

Power Train › Automatic Transmission
Filed Sep 29, 200985,402 milesGA

TL*THE CONTACT OWNS A 2000 NISSAN QUEST. WHILE DRIVING, HE NOTICED THAT HE COULD NOT ACCELERATE HIGHER THAN 15 MPH. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY AND A MECHANIC REPLACED THE OXYGEN SENSOR; HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85402.

Vehicle Speed Control › Accelerator Pedal
Filed Feb 21, 200896,000 milesSC

ACCELERATOR PEDAL STICKS. & A VERY STONG ODOR OF GASOLINE. *TR

Engine and Engine Cooling
Filed Feb 17, 2008100,000 milesNJ

NISSAN QUEST 1.0 I PAID, AND NEVER REIMBURSED, FOR THE CLEANING OF CARBONS DEPOSIT IN PART OF THE ENGINE CALLED THROTTLE-BODY ASSEMBLY IN NOVEMBER 05, 2003. MILEAGE: 57,934. REF.: SUPERIOR COURT FOR THE STATE OF CALIFORNIA FOR THE COUNTY OF LOS ANGELES - ROBERT MEYER VS NISSAN NORTH AMERICA, INC. CASE NO. BC 263136. 2.0 IN 2006 MY NISSAN QUEST STARTED HAVING PROBLEM TO HOLD THE IDLE SPEED AT 750 RPM AND THE ENGINE STOP EVERY TIME I AM WAITING AT THE TRAFFIC LIGHT. MILEAGE: 101,000. 3.0 THE NISSAN DEALER COULDN'T RESET THE IDLE SPEED AND STATED THAT TO FIX THE PROBLEM THEY HAVE TO CHARGE ME OVER $2,000 WITHOUT THE GUARANTEE THAT THE PROBLEM WILL BE FIXED. 4.0 I REQUEST THAT NISSAN NORTH AMERICA RECOGNIZES THAT THIS VEHICLE HAS A MANUFACTURING PROBLEM AND FIX MY VEHICLE WITHOUT CHARGE. *TR

Vehicle Speed Control
Filed Dec 3, 2007NC

ACCELERATOR PEDAL STICKS (MOSTLY WHEN STARTING FROM A STOPPED POSITION) IN BOTH FORWARD AND REVERSE. PROBLEM IS CONTINUING TO GET WORSE AS TIME PROGRESSES. *TR

Vehicle Speed Control › Cables
Filed Aug 25, 200760,000 milesGA

THE SPEEDOMETER JUMPS UP AND DOWN WHILE THE CAR IS IN MOTION. OCCASIONALLY, THE SPEEDOMETER STOPS WORKING COMPLETELY. WE HAVE COMPLAINED ABOUT THIS BEFORE TIMES AND NOW THE DEALERSHIP SAYS THAT WE NEED TO REPLACE THE SPEEDOMETER ASSEMBLY INCLUDING CABLE. I WAS INFORMED THAT IT IS ON A NATIONWIDE BACK ORDER AND THERE ARE SEVERAL AT THIS DEALERSHIP AWAITING THE SAME FIX. IS THERE ANYTHING ANYONE CAN DO TO LOOK INTO THE NUMEROUS ELECTRICAL AND MECHANICAL ISSUES THIS VEHICLE SEEMS TO BE EXPERIENCING? *TR

Exterior Lighting › Headlights
Filed Aug 15, 200768,000 milesGA

THE HEADLIGHT BULBS CONTINUE TO BURN OUT AND DURING THE LAST REPLACEMENT OF THE BULBS, THE COLLARS RETAINING THE WIRING HARNESS CRUMBLED IN MY HANDS. BOTH COLLARS LOOK LIKE THEY HAVE BEEN EXPOSED TO A LOT OF HEAT. THEN WHILE I WAS TRYING TO REMOVE THE BULB, IT CAME BACK ON. THE WIRING SOCKET WAS LOOSE AND NEEDED PRESSURE IN ORDER TO WORK. THIS TOO, LOOKED LIKE IT WAS EXPOSED TO A LOT OF HEAT WHERE THE WIRES CONNECT TO THE SOCKETS. IS THIS A DESIGN DEFECT? *JB

Power Train › Automatic Transmission
Filed Aug 15, 200716,000 milesGA

THE VEHICLE STUTTERS OR HESITATES BRIEFLY WHILE IN MOTION. IT ONLY OCCURS 3 TO 4 TIMES A MONTH AT MOST. HOWEVER, WE HAVE COMPLAINED ABOUT THIS TO THE DEALERSHIP SEVERAL TIMES (A FEW OF THOSE TIMES WHILE THE VEHICLE WAS UNDER WARRANTY) AND THEY HAVE FOUND NOTHING. NOW, AT 80,000 MILES, THE DEALERSHIP IS SAYING THAT IT PROBABLY NEEDS A NEW TRANSMISSION. *JB

Fuel System, Gasoline
Filed Sep 24, 2006NE

ONCE MY CAR'S WARRANTY WAS EXPIRED I BEGAN HAVING PROBLEMS WITH THE "ENGINE" SO I THOUGHT. THE CHECK ENGINE LIGHT CAME ON AND THE CAR BEGAN RUNNING ROUGH. I TOOK IT IN AND WAS TOLD THERE WAS A KNOCK SENSOR MALFUNCTION AND A MISFIRE IN THE #6 CYLINDER. I TOOK IT INTO THE NISSAN DEALERSHIP BECAUSE THE CAR COMPLETELY DIED. I AUTHORIZED THE SPARK PLUGS TO BE REPLACED AND THE BATTERY CABLE IF IT WAS NECESSARY BUT WAS TOLD THE SPARK PLUGS ARE GOOD FOR 100,000 MILES AND THE BATTERY CABLE WAS FINE EVEN THOUGH THE ORIGINAL ONE SPLIT IN TWO KILLING MY CAR. I WAS TOLD THE KNOCK SENSOR NEEDED TO BE RESET AND MY BATTERY WAS DEAD. I AM STILL HAVING THE ROUGH IDLE SO I TOOK IT IN AGAIN AND WAS TOLD THE KNOCK SENSOR AGAIN HAD A MALFUNCTION CODE AND THE COMPUTER IS TELLING THE O2 SENSORS TO RUN LEANER AND THE O2 SENSORS ARE TELLING MY COMPUTER TO RUN LEAN. WELL NOW THERE IS A NASTY SULFUR ODOR WHICH IN THE PAST HAS MEANT THE CATALYTIC CONVERTER. NO ONE KNOWS WHAT THE HECK IS WRONG BUT IT STILL (A YEAR LATER) RUNS ROUGH WITH THE OCCASIONAL FEELING IT WANTS TO DIE. I NEED HELP, I BELIEVE THE CATALYTIC AND THE O2 SENSORS ARE GOING BAD. *NM

Structure › Body › Door
Filed Jun 20, 2006CA

THE CONSUMER'S DAUGHTER OPENED THE SLIDING DOOR OF THE 2000 QUEST INTENDING TO CLIMB INSIDE. THE HEAVY SLIDING DOOR FELL DOWN AND OUTWARD TOWARDS THE PASSENGER ALMOST INJURING HER. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONSUMER WAS INFORMED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THE VEHICLE HAD OVER 100,000 MILES ON IT. *NM

Tires
Filed Apr 26, 200677,785 milesCO

WE HAD OUR TIRES ROTATED AND BALANCED ON A FRIDAY. ON SATURDAY MORNING WE ATTEMPTED TO TRAVEL 110 MILES NORTH OF OUR CITY. TRAVELING AT 75 MPH OUR FRONT LEFT BRIDGESTONE TIRE BLEW OUT. WE HAD NO INDICATION OF DRIVING OVER ANYTHING AT THE TIME. WE HAD TRAVELED ABOUT 8 MILES FROM OUR HOME WHEN THIS OCCURRED. *NM

Electrical System › Wiring
Filed May 15, 200547,301 milesCA

ELECTRICAL WIRING: HEADLIGHTS AND TAILLIGHTS. FIRST THE PASSENGER HEADLIGHT WENT OUT. PRESSING ON THE CONNECTOR WOULD MAKE IT WORK. I DISASSEMBLED CONNECTOR/WIRING AND REASSEMBLED IT. IT HAS BEEN WORKING. NEXT THE DRIVER HEADLIGHT WENT OUT. PRESSING ON THE CONNECTOR WILL MAKE IT WORK. WHILE MY WIFE WAS DRIVING ANOTHER DRIVER INFORMED HER THAT THE TAIL LIGHTS WHERE OUT. NO BLOWN FUSES, BURNT WIRES OR CONNECTORS FOUND. WILL TRY TO CORRECT TODAY. IN ADDITION I FILED A COMPLAINT ON THE RADIO DISPLAY WHICH WENT OUT ONE WEEK AFTER WARRANTY. DEALER WILL NOT COVER RADIO.

Structure › Body › Door › Hinge and Attachments1 injured
Filed Feb 7, 2005FL

WHILE TRAVELING THE LEFT PASSENGER SLIDING DOOR FELL OFF. THE CONSUMER WAS ABLE TO RETRIEVE THE DOOR BY CALLING ROADSIDE ASSISTANCE. THEN, DROVE IT TO THE DEALER, AND THE MECHANIC DETERMINED THAT THE RIGHT SIDE DOOR NEEDED TO BE REPAIRED. *AK *SC *JB

Exterior Lighting › Headlights
Filed Feb 7, 200548,000 milesNJ

YOUR CLOSED DEFECT INVESTIGATION INTO THIS MATTER STATED THAT IT WAS A DEFECTIVE BULB THAT WAS USED UNTIL JULY OF 1999. AFTER BOTH MY HEADLIGHT BULBS WENT OUT SIMULTANEOUSLY IN THE SUMMER OF 2004, MY MECHANIC REPLACED NOT ONLY THE BULBS, BUT THE CONNECTORS TOO. GUESS WHAT? MY HEADLIGHT BULB JUST MELTED IT'S CONNECTOR AGAIN...IN 2005... USING THE "CORRECTED" BULB INDICATED IN YOUR INVESTIGATION. WHY ISN'T NISSAN AND FORD AND THEIR SUPPLIER CORRECTING THIS PROBLEM? IT IS HARD TO GO ON A TRIP OR WORK AT NIGHT WHEN MY OTHER LIGHT MAY GO OUT BEFORE THE OTHER IS FIXED. IT ALSO COST ABOUT $100 TO FIX. *JB

Exterior Lighting › Headlights
Filed Jan 14, 200537,000 milesCT

THE HEAD LIGHT BULBS DID NOT WORK UNLESS THE HARNESS WAS ADJUSTED. THIS PROBLEM OCCURRED FREQUENTLY. *JB *SC

Electrical System
Filed Nov 2, 2004GA

WHILE DRIVING 50 MPH THE HEADLIGHTS FAILED. THIS CAUSED POOR VISIBILITY TO THE CONSUMER. THE CONSUMER TOOK THE VEHICLE TO THE MECHANIC TO HAVE IT INSPECTED AND WAS TOLD THE ELECTRICAL SYSTEM HAD FAILED. *JB

Air Bags › Frontal › Sensor/Control Module1 injured
Filed Oct 19, 200431,000 milesMA

WHILE DRIVING CONSUMER NOTICED THAT THE SRS AIR LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE AIR BAG MODULAR NEEDED TO BE REPLACED. *AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Sep 19, 2004CA

THE RADIO DISPLAY WOULD GO INTERMITTENT, DISPLAYING RADIO INFO ONLY PART OF THE TIME. CONTINUAL DEGRADATION IN THE WEEKS TO FOLLOW. THE RADIO DISPLAY PERMANTLY DOES NOT DISPLAY RADIO INFO ALTHOUGH ALL RADIO FUNCTIONS WORK.*AK NISSAN WILL NOT COVER IT SINCE IT STARTED ABOUT A WEEK AFTER THE WARRANTY EXPIRED.

Exterior Lighting › Headlights
Filed Aug 18, 200438,900 milesNJ

BOTH OF MY HEADLIGHTS JUST STOPPED WORKING AT THE SAME TIME. MY MECHANIC STATED THE CONNECTORS MELTED. WHEN HE TRIED TO OBTAIN THEM FROM NISSAN, HE WAS TOLD THEY NO LONGER ARE AVAILABLE! THIS MAKES ME BELIEVE THAT IT IS INDEED A SAFETY ISSUE IF THEY HAVE STOPPED SELLING THE CONNECTORS. *JB

Exterior Lighting › Headlights
Filed Aug 9, 200440,000 milesTX

CONSUMER COMPLAINED THAT THE HEADLIGHTS GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. DEALER WAS NOTIFIED AND THEY REPLACED THE HEADLAMP CONNECTORS, BUT THE PROBLEMS RECURRED. *AK

Structure › Body › Door
Filed Jun 24, 200445,956 milesNY

THE SLIDING DOOR'S TOP PINS CAME OFF THE TRACK, WHICH RESULTED IN THE PASSENGER SLIDING DOOR DANGLING. ONLY THE BOTTOM HINGE WAS KEEPING THE DOOR ATTACHED TO VAN. *MR WHEN OPENED, THE PASSENGER SIDE SLIDING DOOR CAME OUT OF THE TOP TRACKS, LEAVING THE DOOR SUSPENDED ONLY BY THE BOTTOM SLIDING HINGE. THIS WAS WITHOUT WARNING, HOWEVER, THE DRIVER SIDE SLIDING DOOR HAD BEEN EXHIBITING SYMPTOMS OF TROUBLE WITH OPENING. THE ROLLERS IN THE TOP TRACKS HAD APPARENTLY BROKEN OFF THE PINS. THE CONSUMER REQUESTED REIMBURSEMENT OF THE AMOUNT OF THE REPAIR COST. OTHER PROBLEMS: THE RADIO DISPLY WAS INOPERATIVE. *SC *JB

Air Bags › FrontalCrashFire1 injured
Filed May 10, 2004AZ

WHILE SITTING AT AN INTERSECTION THE VEHICLE WAS REAR ENDED. THIS CAUSED THE VEHICLE TO COLLIDE INTO THE VEHICLE IN THE FRONT OF HIM, NONE OF THE AIR BAGS DEPLOYED. THIS CAUSED THE PASSENGER TO SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSED HAS NOT BEEN DETERMINED. *NM

Exterior Lighting
Filed Apr 20, 2004TX

I HAVE HAD TO CHANGE MY HEADLIGHTS REPEATEDLY (GOING ON 3RD TIME) AND MY TAIL LIGHT (1 TIME). IN ADDITION, I HAVE PROBLEMS WITH MY ACCELERATOR PEDAL; IT SEEMS TO STICK, UNTIL I APPLY ENOUGH PRESSURE THEN IT TAKES OFF ABRUPTLY FAST, HAD THESE SAME PROBLEMS (WITH REPLACING HEAD AND TAIL LIGHTS AND ACCELERATOR) WHEN I HAD MY 1993 NISSAN QUEST, BUT DISMISSED THEM. NOW I SEE A CORRELATION WITH THE 2000 QUEST I HAVE NOW. THE LOW PROFILE OF MY QUEST CAUSED MY TRANSMISSION PAN TO LEAK FLUID, BECAUSE OF A DIP IN THE ROAD. CONSTANT PROBLEMS WHEN PARKING DUE TO THE FRONT END OF MY QUEST BEING TOO LOW AND SCRAPING THE CURB. PROBLEM WITH HEATING SYSTEM IN THE REAR, ONLY BLOWS OUT COLD AIR REGARDLESS OF SETTING IT TO HEAT. THERE IS A VERY STRONG GAS SMELL WHEN MY CAR IS RUNNING (THIS WAS ALSO EXPERIENCED IN MY 1993 QUEST) ONLY COMPACT INCIDENT WAS WHEN MY TRANMISSION PAN CRACKED GOING DOWN THE STREET AND GOING DOWN A DIP IN THE ROAD (NOT A POT HOLE). OTHER THAN THESE THINGS I HAVE BEEN VERY PLEASED WITH MY PURCHASES, VERY RELIABLE BUT THESE ARE A FEW THINGS I'VE NOTICED AND HOPE THAT YOU WILL CONSIDER MY CONCERNS TO FURTHER BE INVESTIGATED.

Vehicle Speed Control › Accelerator Pedal
Filed Mar 17, 200425,000 milesSC

WHEN TAKING OFF FROM A STOP, THE ACCELERATOR PEDAL IS HARD. THE PEDAL DID NOT GO DOWN AND THE VEHICLE FAILED TO MOVE. *AK *JB

Exterior Lighting › Headlights
Filed Mar 3, 200438,820 milesTN

I'M THE OWNER OF 2000 NISSAN QUEST , MY CAR STARTING GIVE ME A PROBLEM LAST MONTH WHEN THE RIGHT SIDE HEADLAMP ITS WENT OUT [FAILURE] , I DID FOUND OUT ITS SOMTHING WORNG WITH THE SOCKET , IF I USED MY HAND HOLD THE SOCKET THE LIGHT WILL CAME ON. NOW EVERYNIGHT IF I HAVE TO DRIVE AT NIGHT I HAVE TO OPEN THE HOOD AND USED MY HAND TO HOLD THE SOCKET SO THE LIGHT WILL COME ON.*AK

Structure › Body › Hood
Filed Feb 18, 2004CA

MY NISSAN QUEST(2000 MODEL) HAD PAINT CHIPS ON THE HOOD AFTER A YEAR WHEN THE CAR WAS PURCHASED. WHEN WE RELATED THE PROBLEM TO THE DEALER THE COMPANY INSPECTOR CAME OUT TO TELL US THE CAR WAS JUST REPAINTED AND SAID THEY COULDN'T DO ANYTHING ABOUT IT AND TO MAKE MATTERS WORSE THEY DIDN'T EVEN HAVE A RECORD THAT THE CAR WAS REPAINTED! I WAS SO OUTRAGED THAT THEY HAD THE GALL TO LIE TO ME! BASICALLY THE CAR'S PAINT WAS MARRED AND IT WASN'T EVEN TEN YEARS AFTER THE CAR WAS BOUGHT, AND THEY STILL DID NOTHING. I WISH TO WARN OTHER NISSAN DRIVERS THAT THE CUSTOMER SERVICE IS UNRELIABLE AND SHOULD NOT BE RELIED UPON. THAT IS ALL.*AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Feb 6, 2004AL

WINDSHIELD WIPER SWITCH HAS BEEN REPLACED TWICE IN LESS THAN 60,000 MILES. WHEN IT FAILS, THE WIPERS WILL COME ON BY THEMSELVES OR NOT COME AT ALL. IF THEY TURN THEMSELVES ON, SOMETIMES THEY WILL NOT TURN OFF.*AK

Seat Belts
Filed Jan 15, 200420,000 milesNC

AFTER ENGINE IS RUNNING FOR OVER 500 MILES,(IE ROAD TRIP)THE VAN STARTS TO BUCK AND BUCK, ENGINES HESITAKES,NO POWER IS THIS A ENGINE VAPOR LOCK PROBLEM. DEALER COULD FIND NO PROBLEM WITH ENGINE TEST MACHINE.

Exterior Lighting
Filed Jan 15, 200440,000 milesTX

BOTH HEADLIGHTS WILL NOT ILLUMINATE. THE PROBLEM IS NOT THE FUSE AS WHEN YOU PUSH THE WIRES CONNECTED TO THE LIGHTS, THEY WILL ILLUMINATE. AS SOON AS THERE IS ANY VIBRATION THEY GO OUT.

Unknown or Other
Filed Jan 15, 200478,784 milesIL

SINCE APRIL 7, 2003, I HAVE TAKEN MY CAR IN FOR A NOISE IN THE DRIVE SYSTEM. IT WAS SUPPOSEDLY FIXED AT THAT TIME HOWEVER, I HAVE SINCE BEEN BACK 6 ADDITIONAL TIMES TO FIX THE SAME PROBLEM BUT THEY CREATED NEW PROBLEMS. I CALLED NISSAN CONSUMER THEY ORDER THAT THE CAR GET A NEW TUNE UP ALTHOUGH I HAD ONE IN NOVEMBER AT NO CHARGE TO ME. I HAVE HAD MY FUEL INJECTION WORK DONE 3 TIMES SINCE NOVEMBER. THE CAR IS STARTING TO ACT UP AGAIN WITH THE NOISE IN THE DRIVE SYSTEM AND AGAIN ACTING LIKE IT WANTS TO SHUT OFF. I HAVE HAD IT. PLEASE SEND GUIDANCE AS TO WHAT I COULD DO TO GET RID OF THIS LEMON.

Engine and Engine Cooling › Exhaust System
Filed Jan 13, 200485,775 milesGA

MIL LIGHT CAME ON & FLASHES, THERE WAS NO ACCELERATION AT ALL

Exterior Lighting › Headlights
Filed Dec 24, 200371,000 milesCA

THE CONNECTION TO THE HEADLIGHT BULB ON MY 2000 NISSAN QUEST IS INTERMITTENT AND THE HEADLIGHTS GO OUT. *AK

Engine and Engine Cooling
Filed Dec 16, 200348,000 milesNC

HEATER COIL FAILED, LEAKING COOLANT INSIDE OF THE VEHICLE. HEADLIGHTS FAIL WHILE DRIVING. GAS PEDAL BINDS CAUSING SUDDENING ACCELERATION. SEATBELT FAILS TO CONNECT FULLY.*AK

Exterior Lighting › Headlights2 killed
Filed Dec 7, 200323,000 milesCA

WHILE DRIVING HEADLIGHTS FAILED. CONNECTOR PROBLEMS. *LA

Exterior Lighting › Headlights
Filed Dec 7, 2003NC

GAS PEDAL STICKS CAUSING THE VAN TO LURCH FORWARD. HEADLIGHT SOCKET HAS BEEN REPLACED ONCE AND AGAIN HAS OVERHEATED AND "FRIED" INSIDE COMPONENT SO LIGHT BULB WILL NOT WORK. SWITCH ON DRIVER SIDE WINDOW IS NO LONGER OPERABLE. *LA

Exterior Lighting › Headlights
Filed Nov 19, 20034,377 milesKY

WHILE DRIVING HEADLIGHTS INTERMITTENTLY FAILED. DEALERSHIP/MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM WAS CAUSED BY THE ELECTRICAL WIRING SYSTEM. THE PROBLEM HAD NOT BEEN RESOLVED.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Nov 11, 200371,000 milesNJ

THE ACCELERATOR PEDAL STICKS. EXPERIENCE TO DATE IS THAT IT REQUIRES EXCESSIVE FORCE TO PRESS OR BECOMES IMMOVABLE WHEN TRYING TO DEPRESS THE PEDAL FROM ITS UNDEPRESSED POSITION, SUCH AS WHEN THE ENGINE IS IDLING WHILE THE CAR IS NOT MOVING OR ROLLING AFTER ONE'S FOOT HAS ALLOWED THE PEDAL TO COME UP. I RECENTLY RECEIVED A NOTICE OF CLASS ACTION AND PROPOSED SETTLEMENT IN CALIFORNIA SUPERIOR COURT, LOS ANGELES COUNTY (ROBERT MEYER V. NISSAN NORTH AMERICA) IN WHICH PLAINTIFF ALLEGED THAT EXCESSIVE CARBONOUS DEPOSITS FORM ON 1999 AND 2000 NISSAN QUESTS IN THE "THROTTLE-BODY ASSSEMBLY" AND THAT THESE DEPOSITS MAY CAUSE THE ACCELERATOR PEDAL TO STICK. IF A DEFECT IS JUDGED BY THE OCCURRENCE RELATIVE TO OTHER VEHICLES THIS SEEMS A STRONG CANDIDATE. AND THE DESIGN DEFECT THAT ALLOWS THIS OCCURRENCE PERMITS AN INOPERABLE ACCELERATOR PEDAL WHICH CAN PRESENT A SERIOUS SAFETY ISSUE. THE CLASS ACTION NOTICE RECEIVED INDICATES THAT NISSAN WAS AWARE OF THE ISSUE SINCE AT LEAST OCTOBER 2000 WHEN IT ISSUED A TECHNICAL SERVICE BULLETIN ADVISING ON A CLEANING PROCEDURE TO ADDRESS THE PROBLEM. APPARENTLY OUTSIDE THE EXPRESS WARRANTY PERIOD NISSAN SHIFTS THE COSTS OF COMPENSATING FOR ITS POOR, DEFECTIVE DESIGN TO THE CONSUMER BY CONSIDERING IT AS MATTER OF ROUTINE MAINTENANCE. I DON'T SEE ANYTHING ABOUT THIS IN THEIR MAINTENANCE OR OWNERS MANUALS RECEIVED DURING THE PURCHASE OF THEIR PRODUCT. NOR, FOR THAT MATTER, DOES THIS PROBLEM PRESENT ITSELF IN OTHER VEHICLES IS WHICH SUCH "MAINTENANCE" IS

Exterior Lighting › Headlights
Filed Oct 31, 200350,000 milesNH

FAULTY HEADLIGHT ASSEMBLY: THE HEADLIGHT ASSEMBLY IN THE VAN MELTED DUE TO HEAT AND CORROSION. THE PARTS DEPARTMENT OF THE DEALERSHIP INFORMED ME THAT HE HAD SEEN LOTS OF THIS PROBLEM AND ALWAYS OVERSTOCKED THIS PART. DEALER STATED THAT I MUST HAVE NOT REPLACED THE BOOT COVERING CORRECTLY AND IT WAS NOT NISSANS FAULT I HAD TO PAY FOR THE REPLACEMENT. IT HAPPENED AGAIN I GOT THE SAME ANSWER. NOT NISSANS FAULT. *LA

Exterior Lighting › Headlights
Filed Oct 8, 2003RI

WHILE DRIVING HEADLIGHTS FAILED INTERMITTENTLY. *AK

Structure › Body › Door
Filed Sep 24, 2003NY

WHEN TRYING TO OPEN BOTH SLIDING DOORS THEY WOULD NOT OPEN COMPLETELY. OWNER MADE CONTACT WITH THE DEALERSHIP. *AK

Complaints 1-50 of 87, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20176010Routine
201613000Routine
201512000Routine
201418010Routine
201318000Routine
201293120Routine
201166100Routine
200922210Routine
200850330Routine
2007228110Above average
200674120Routine
200582220Routine
20044454104Fatalities reported
200229010Routine
200142140Routine
2000 — this page87232Fatalities reported
1999118420Routine
199841100Routine
199789242Fatalities reported
1996134260Routine
1995167334Fatalities reported
1994165221Fatalities reported
1993118590Routine
19923000Routine
19911000Routine

Compare every Quest year →

Reading this record

2 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 2, 2000. Source: NHTSA Office of Defects Investigation.