1997 Nissan Quest

Fatalities reported

Owners filed 89 complaints about this vehicle with federal regulators, most often about the body and frame. It has been recalled 2 times.

Avoid One of the Nissan Quest years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Nissan Quest years to avoid →

Most common 1997 Nissan Quest problems

15 of the 89 complaints (17%) are about the body and frame.

ComponentReportsCrashesFiresInjuries
Structure › Body › Door · body and frame14
101
Latches/Locks/Linkages › Doors › Latch · door locks and latches7
000
Fuel System, Gasoline › Storage › Tank Assembly · fuel system5
010
Equipment › Appliance › Air Conditioner4
100
Air Bags › Frontal · airbags4
302
Tires3
010
Suspension › Rear3
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes3
100
Electrical System3
000
Air Bags › Frontal › Sensor/Control Module · airbags3
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly00V419001
Filed Dec 15, 2000268,229 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE VENT HOSE.

Electrical System › 12v/24v/48v Battery97V184002
Filed Oct 28, 199766 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. THESE BATTERIES HAVE A DEFECTIVE NEGATIVE POST THAT CAN CAUSE ACID LEAKAGE AND RELATED CORROSION DAMAGE.

Risk. THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.

Remedy. DEALERS WILL REPLACE THESE BATTERIES. UNTIL A NEW BATTERY IS OBTAINED, OWNERS SHOULD NOT ATTEMPT TO "JUMP START" THESE BATTERIES.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Power Train
Filed Jun 20, 201580,000 milesGA

TRANSMISSION JUMPS OUT OF GEAR IN TRAFFIC, RPM GO HIGH THEN TRANSMISSION ENGAGES.THIS COULD CAUSE AACCIDENT.

Air Bags › Frontal1 injured
Filed Jan 25, 2011105,000 milesCT

TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.

Latches/Locks/Linkages
Filed Apr 16, 201097,000 milesCA

DOOR LOCKS AND UNLOCKS BY ITSELF AT RANDOM. NOT ALL DOOR LOCKS WILL LOCK WHEN THE DOOR LOCK BUTTON IS PRESSED. *TR

Fuel System, Gasoline › Storage › Tank AssemblyFire
Filed Jun 16, 2008119,747 milesNJ

TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 26, 2007118,000 milesFL

TL*THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT SMELLS GASOLINE IN THE PASSENGER COMPARTMENT WHEN THE VEHICLE IS STARTED. WHEN THE HEAT IS ACTIVATED, THE ODOR INTENSIFIES. THERE IS NO VISIBLE LEAK. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE IS MORE THAN TEN YEARS OLD. THE CURRENT MILEAGE WAS 121,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 12/31/07 *BF UPDATED *JB

Latches/Locks/Linkages › Doors › Latch
Filed Dec 20, 200540,000 milesCA

THE CAR LOCKS SPONTANEOUSLY AND CONSTANTLY. IT IS A KNOWN DEFECT (SERVICE BULLETIN 98068). WE DID NOT PURCHASE THE CAR WHILE IT WAS UNDER WARRANTY FROM THE MANUFACTURER, HOWEVER SINCE THIS IS SUCH A SAFETY CONCERN (MY 2 YEAR OLD NEPHEW WAS LOCKED IN THE CAR IN HIS CAR SEAT OVER LABOR DAY WEEKEND), I FEEL THE MANUFACTURER SHOULD PAY TO HAVE IT FIXED. THEY ARE REFUSING. *NM

Electrical System › Ignition › Module
Filed Nov 17, 200538,000 milesTX

1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW? *JB

Fuel System, Diesel › Storage › Tank Assembly
Filed Sep 9, 2005122,000 milesFL

I DT: THE CONSUMER SPOKE TO A DEALER AND ASKED THEM IF SOME REPAIR WORK WAS DONE FOR RECALL CAMPAIGN 00V419001 ON 1997 NISSAN QUEST. CONSUMER SPOKE WITH SOMEONE IN TAMPA AT COURTESY NISSAN, WHO TOLD HER THAT THE WORK WAS FIXED, BUT COULD NOT PROVIDE ANYTHING IN WRITING TO PROVE IT DUE TO THE PREVIOUS OWNER'S PRIVACY. ANOTHER DEALER IN ORLANDO, UNIVERSAL NISSAN , SAID THAT IT DID NOT APPEAR TO BE FIXED. THE CONSUMER CALLED NISSAN ABOUT A MONTH AGO AND ASKED THEM IF THEY COULD CHECK IT, AND THEY SAID THEY COULD SEND HER SOMETHING, BUT THE CONSUMER HAS NOT HEARD ANYTHING YET.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 9, 2005FL

I BOUGHT THIS NISSAN QUEST 1997 TWO YEARS AGO AND I WAS TOLD THERE IS A FAULTY GAS TANK THAT CAN CAUSE A FIRE. I CONTACTED DEALERS IN MY AREA AND WAS TOLD THE REPAIR WAS DONE IN ONE OF THE DEALERS BUT THEY NEVER WANTED TO PROVIDED ANYTHING IN WRITING THAT SHOWS THE REPAIR. COURTESY NISSAN IN TAMPA FLORIDA WAS TERRIBLE AND DIDN'T WANT TO HELP, I CONTACTED NISSAN AT THE 1800 NUMBER AND THIS GUY CHRIS AT EXTENSION 8443 TOLD ME I WAS GOING TO RECEIVE A LETTER SHOWING THE REPAIR BUT I WAITED TWO WEEKS AND NEVER RECEIVED NOTHING, WHEN I CALLED HIM BACK HE NEVER RESPONDED TO MY CALLS AND I SPOKE WITH TAMMY AT EXTENSION 3879 AND SAID WHAT CHRIS TOLD ME WAS A LIE I AM VERY TIRED OF THIS COMPANY LYING TO ME EVERYTIME I CALL ,I JUST WANTED THIS PEOPLE TO BE INVESTIGATED, THEY HAVE A TERRIBLE SERVICE AT THE 1800 NUMBER AND I FEEL LIKE ME AND MY KIDS ARE TRAVELING IN A DANGEROUS VAN, I WON'T RECOMMEND ANYBODY TO BUY NISSAN QUEST OR DEALING WITH NISSAN COURTESY AT TAMPA OR THE 1800 NISSAN NUMBER, I WISH SOMEBODY CAN INVESTIGATE THESE PEOPLE AND DO SOMETHING ABOUT IT, BECAUSE I DON'T THINK IS FAIR TO BUY A CAR WITH A DANGEROUS RECALL AND THEY DON'T EVEN WANT TO PROVIDE INFORMATION IF IT WAS FIXED OR NOT OR AT LEAST HAVE IT CHECK. I WON'T BUY A NISSAN EVER IN MY LIFE, TERRIBLE COMPANY.*JB

Seat Belts
Filed Jul 29, 2005AZ

MY SON RECENTLY GRADUATED TO A BOOSTER SEAT. I PURCHASED COSCO TRAVELER HIGH BACK BOOSTER. MY SON FITS ALL OF THE SPECIFICATIONS FOR THIS BOOSTER SEAT. I INSTALLED IT PROPERLY. MY SON WAS IN THE BOOSTER SEAT. AS I WAS DRIVING ALONG THE FREEWAY MY SON DROPPED HIS BOOK ON THE FLOOR. HE LEANED FORWARD TO PICK IT UP FROM THE FLOOR AND THE ARM OF THE BOOSTER SEAT CAUSED THE SEAT BELT BUTTON ON THE LATCH TO DEPRESS, WHICH THUS UNBUCKLED THE SEAT BELT AND CAUSED MY SON TO FALL OUT OF HIS SEAT WHILE REACHING FOR HIS BOOT. THE SEAT BELT UNBUCKLES EVERY SINGLE TIME MY SON LEANS FORWARD AT ALL DUE TO THE "ARM" OF THE BOOSTER SEAT. IT IS MY OPINION THAT IN THE EVENT OF AN ACCIDENT, THE FORCE OF HIS BODY WEIGHT AGAINST THE SEAT BELT WOULD CAUSE THE SEAT BELT TO UNBUCKLE. THUS THE RESTRAINT WOULD NOT BE RESTRAINING HIM. *NM

Latches/Locks/Linkages › Doors › Latch
Filed May 27, 2005RI

MY 97 NISSAN QUEST GXE SLIDING DOOR OPENS UNEXPEDTEDLY WHILE DRIVING. ESPECIALLY WHEN RUNNING OVER BUMPS AND POT HOLES.

Visibility › Defroster/Defogger/Hvac System
Filed Apr 7, 2005KY

THERE IS A STRONG SMELL OF FUMES, AND NOISE COMING FROM THE DEFOGGER WHEN THE AIR CONDITIONER IS TURNED ON, DISTRACTING THE CONSUMER FROM THE ROAD. THIS COULD CAUSE AN ACCIDENT.*AK

Electrical System
Filed Sep 27, 200450,000 milesME

I HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM IN THIS VAN. VARIOUS LIGHTS WILL COME ON WHEN I TURN ON THE OPERATING LIGHTS AT NIGHT, BUT SOME WILL RANDOMLY NOT WORK. FOR EXAMPLE, THE LIGHTS ON THE HEATER WILL SOMETIMES COME ON IF I PUSH BUTTONS UP AND DOWN THE PANEL, OR TURN THE FAN OFF AND ON. SOMETIMES I CAN GET THE LIGHTS ON THE AM/FM CASSETTE TO COME ON IF I PUSH VARIOUS BUTTONS FOR THE RADIO STATIONS. THE LIGHTS ON THE DASHBOARD HAVE GONE OUT COMPLETELY BY DEGREES. I CURRENTLY HAVE A DARK DASHBOARD. THESE PROBLEMS STARTED HAPPENING THE DAY I BOUGHT THIS VEHICLE USED, AND I TOOK IT BACK TO SOMERSWORTH NISSAN (IN SOMERSWORTH, NEW HAMPSHIRE) WHERE I BOUGHT IT. BUT FIRST THEY SAID THEY COULD NOT GET THE PROBLEM TO HAPPEN, SO I TOOK IT BACK EXACTLY WHEN IT WAS HAPPENING ONCE, AND THAT TIME THEY SAID THEY COULD NOT FIX THE PROBLEMS, THAT IT MUST BE ELECTRICAL AND WOULD COST ME A LOT OF MONEY TO FIGURE OUT WHAT IS WRONG AND FIX IT. THIS DEALERSHIP ALSO FORCED ME TO PURCHASING A ONE YEAR WARRANTY ON THE VEHICLE, AND WHEN I TRIED TO CANCEL THE WARRANTY WITHIN THE TIME THE CONTRACT ALLOWED, THEY REFUSED TO ALLOW ME TO CANCEL IT, AND SAID, SO SUE US!. THEY KNEW I WAS A SINGLE MOM, WHO WAS TRYING TO FIND A CAR THAT WOULD ACCOMMODATE MY SIX CHILDREN, AND THEY KNEW I COULD NOT AFFORD TO TAKE THEM TO COURT. SINCE PURCHASING THIS CAR THREE YEARS AGO FROM SOMERSWORTH NISSAN IN SOMERSWORTH, NEW HAMPSHIRE, I HAVE BEEN MADE AWARE OF MANY ILLEGAL AND DIRTY BUSINESS DEALINGS WITH OTHE

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 4, 2004KS

CONSUMER SMELLED GAS FUMES. SHE HAS CHECKED, AND THERE WAS NO LEAKAGE NOR WAS VEHICLE LOSING GAS. ALSO, THERE WASN'T ANY FIRE. BUT THE FUMES WERE VERY STRONG. CONSUMER WAS VERY CONCERNED. SHE WILL TAKE THE VEHICLE TO THE DEALER VERY SOON.*AK

Tires › Sidewall
Filed Jul 8, 200461,000 milesCA

WHILE DRIVING AT 65 MPH CONSUMER HEARD AN EXPLOSION AND SLOWED DOWN. VEHICLE WAS PULLED OVER ON TO THE SHOULDER, WHERE THE CONSUMER NOTICED THAT THE ENTIRE SIDEWALL OF THE TIRE WAS BLOWN OUT. *AK

Seat Belts › Rear/Other
Filed Jun 15, 200468,500 milesOK

I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.*AK

Tires
Filed Mar 31, 200498,000 milesPA

HAVE A SET OF REGATTA II, 215SR75. @25,000 - 30,000 MILES ON TIRES. EXPERIENCED SHIMMYING AT LOW SPEEDS AND VIBRATION AT HIGH SPEEDS. CHECK INFLATION FREQUENTLY AND PUT AIR IN WHEN NECESSARY. HAD A PASSENGER SIDE REAR TIRE BLOW OUT RECENTLY. APPEARED AS IF SIDE WALLS HAD BURST. NEVER SEEN ANYTHING LIKE IT IN ALL MY LIFE. (SIDE NOTE: HAD RECENTLY HAD BRAKE PADS REPLACED, THE TIRE IN QUESTION WAS ON THE FRONT, MECHANIC DISCOVERED TIRE TO BE SERIOUSLY OUT OF BALANCE AND HAD DIFFICULT TIME TRYING TO BALANCE IT, WHICH IS WHY HE PUT IT ON THE REAR) AFTER TIRE BLEW OUT THE TIRE DEALER SAID SIDE WALLS WERE PROBABLY WEAKENED BY UNDERINFLATION MOST LIKELY CAUSED BY A SLOW LEAK. THIS EXPLANATION IS INADEQUATE. HE REPLACED THE TIRE AT FULL PRICE MINUS $11.00 AND SAID IT WAS NOT A WARRANTY ISSUE AS THE WARRANTY ONLY COVERED TREAD WEAR. AFTER REPLACING THE TIRE THE VEHICLE (NISSAN QUEST MINIVAN) STILL SHIMMIES AT LOW SPEED AND VIBRATES AT HIGH SPEED. MY CONCERNS ARE: 1. ARE THE THREE REMAINING ORIGINAL REGATTA II TIRES IN IMMENENT DANGER OF EXPLODING LIKE THE OTHER ONE? 2.CONSIDERING THE DIFFICULTY BALANCING THE ONE TIRE THAT BLEW, WAS THAT TIRE DEFECTIVE? 3. COULD THE SAME PROBLEM BE OCCURING IN MY OTHER 3 TIRES CREATING A SERIOUS, DANGEROUS SITATION? *AK

Engine and Engine Cooling
Filed Mar 11, 200457,822 milesCA

MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC

Air BagsCrash
Filed Feb 24, 2004WA

1997 NISSAN QUEST. NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED IN THE ACCIDENT. *AK

Unknown or Other
Filed Jan 15, 2004CA

PURCHASED USED 56K W/IN 30DAYS ENGINE LIGHT AIR CONDITIONER WORKEDAT FIRST, THEN SOMETIMES NOT AIR CONDITIONER NEVER COOLED THE CAR LIKE OTHERS WE USE. WHEN DRIVING MORE THAN 60 MILES OR SO. I HAVE HAD THE CAR STOP/STALLED. ALL PANEL LIGHTS COME ON/ENG LIGHT. I WAS STALLED TWICE ON THE FASTRAK,91/55. AND TWICE ON A LONG TRIP ON 5/101 FRWY. I AM SCARED TO DRIVE THIS CAR IT IS UNPREDICTABLE. PLEASE ADVISE

Visibility › Power Window Devices and Controls
Filed Jan 15, 2004SC

DOORS LOCK AND UNLOCK BY THEMSELVES RANDOMLY

Steering
Filed Jan 15, 200483,200 milesAZ

I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST

Engine and Engine Cooling › Engine
Filed Nov 24, 200338,500 milesTX

WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY STALLED. THE DEALERSHIP SERVICED THE VEHICLE, BUT THE CAUSE OF STALLING WAS UNDETERMINED. *AK *JB *NM

Air Bags › Frontal › Sensor/Control Module
Filed Oct 4, 200338,720 milesCA

ELECTRONIC SENSOR/ CONTROL MODULE FOR AIRBAGS HAS TOTALLY FAILED (AIRBAG WARNING LIGHT FLASHING) AFTER JUST OVER 6 YEARS AND LESS THAN 38750 MILES OF USAGE OF THE 1997 NISSAN QUEST GXE WHICH WAS BOUGHT IN MARCH 1997. IT COST ABOUT $640.00 IN REPLACING THE MODULE FROM THE NISSAN DEALER. *JB

Electrical System
Filed Oct 1, 2003112,800 milesCA

THE VEHICLE WAS BEING OPERATED WITH THE A/C ON, CAR CHARGER PLUGGED IN AND THE RADIO ON. WHILE DRIVING 80 MPH IN THE PASSING LANE. WHEN THE CONSUMER PUT A CD INTO THE CD CHANGER THE VEHICLE LOST ALL POWER. THE CONSUMER PARKED THE VEHICLE ON THE SHOULDER OF THE HIGHWAY. TWO HOURS LATER THE VEHICLE COULD BE RESTARTED. *AK *NLM

Vehicle Speed ControlCrash
Filed Sep 30, 200353,220 milesNJ

VEHICLE STOPPED WITH FOOT ON BRAKE. WITHOUT WARNING VEHICLE SURGED FORWARD INTO REAR END OF VEHICLE IN FRONT. THE IDLE WAS RACING SO FAST THAT THE BRAKE WAS UNABLE TO HOLD THE VEHICLE. IDLE KEPT RACING UNTIL THE VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. CAR HAD BEEN EXPERIENCING INTERMITTENTLY SIGNIFICANT FORWARD SURGES WHEN THE A/C COMPRESSOR KICKED ON. THE PROBLEM WAS REPORTED TO NISSAN SEVERAL TIMES. ALL TIMES THE DEALER ADVISED THAT THE TECHNICIAN COULD NOT REPRODUCE THE PROBLEM.

Equipment › Appliance › Air ConditionerCrash
Filed Sep 22, 200353,220 milesNJ

VEHICLE STOPPED WITH FOOT ON BRAKE. A/C COMPRESSOR KICKS ON AND VEHICLE'S IDLE STARTS TO RACE SO FAST THAT THE BRAKE DOES NOT HOLD THE VEHICLE WHICH CAUSES THE VEHICLE TO REAR-END THE VEHICLE IN FRONT. IDLE KEPT RACING UNTIL VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. *JB

Equipment › Appliance › Air Conditioner
Filed Aug 13, 200356,700 milesCA

CAR STALLS/DIES.. WHEN DRIVING LONG DISTANCE.DEALER SAYS NOTHING WRONG. CANNOT FIND PROBLEM. TWICE STALLED ON HIGHWAY. TWICE STALLED ON FASTRAK/CARPOOL. TOWED. PURCHASED CAR 3/02 W/56K SERVICE. HAD L SERVICE WARRANTY WORK DONE. AIR CONDITIONER (A/C) NEVER REALLY WORKED GREAT AS LIKE OTHER CARS. SOME DAYS IT WORKS SOMEDAY NOT.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Jul 17, 200350,000 milesWA

GAS PEDAL STICKS, ALMOST CAUSED NUMEROUS ACCIDENTS. VEHICLE HAS NOW BEEN SOLD. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Jun 7, 200370,380 milesNY

WHEN I TRIED TO START THE CAR AIR BAG LIGHT STARTED TO FLASH FOR NO PARTICULAR REASON. CAR WAS NOT IN ANY ACCIDENT. DEALER REPLACED AIR BAGS:SENSOR/CONTROL MODULE. SINCE IT HAPPENED WITHOUT ANY REASON, I CONCLUDE THAT AIR BAG SYSTEM SUPPLIED WITH NISSAN QUEST IS UNSAFE AND WILL NOT HELP DURING ACCIDENT. THIS IS A MANUFACTURER FAULT, I WOULD LIKE TO BE REIMBURSED FOR THE REPAIR PRICE ($800). *JB

Seat Belts › Rear/Other
Filed Apr 28, 2003AZ

A CHILD IN THE REAR SEAT WAS UNABLE TO REMOVE THE SEAT BELT. THE SEAT BELT LOCKED IN THE AUTOMATIC LOCKING POSITION AND WAS TIGHT AROUND THE CHILD NECK. THE SEAT BELT HAD TO BE CUT TO RELEASE THE CHILD FROM THE SEAT BELT. *JB

Tires
Filed Nov 19, 2002FL

TREAD SEPARATED INFLICTING DAMAGE TO REAR QUARTER PANEL. SEPARATION CAUSE LOST OF CONTROL OF CAR. LUCKILY I WAS ABLE TO REGAING CONTROL. DT

Electrical System › WiringFire
Filed Oct 30, 200288,000 milesIA

WHILE THE VEHICLE WAS PARKED THE CONSUMER HEARD THE VEHICLES HORN BLOWING AND WENT TO SEE WHAT THE PROBLEM WAS. UPON REACHING THE VEHICLE THE CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE INSURANCE INVESTIGATOR INDICATED THAT THE WIRE WITHIN THE ENGINE LOOM SHORTED AND MELTED OTHER WIRES IN THE LOOM,WHICH CAUSED THE SMOKE. ON A SEPARATE OCCASION THE 10 AMP FUSE BLEW CAUSING THE VEHICLES DASH INDICATORS (SPEEDOMETER, TACHOMETER, FUEL GAUGE AND TEMPERATURE GAUGE) TO STOP WORKING. THE VEHICLE HAS BEEN PLAGUED WITH MULTIPLE ELECTRICAL FAILURES *TS *NLM

Structure › Body › Door
Filed Jul 1, 2002PA

DOORS LOCK AUTOMATICALLY IN HOT WEATHER. CONSUMER FEELS CHILDREN COULD BE IN DANGER. *AK *YH

Air Bags › FrontalCrash1 injured
Filed May 3, 2002AL

FRONT COLLISION AT 50 MPH, NEITHER AIRBAG DEPLOYED, CONSUMER SUFFERED SEVERE WHIPLASH. DAMAGE TO VEHICLE WAS $ 4300.00. ON 27 APRIL 2002, FRONT COLLISION AT 40 MPH, NEITHER AIRBAG DEPLOYED, NO INJURIES. DAMAGE TO VEHICLE WAS $ 4500.00. *AK *YH

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 20, 2002NC

TRANSAXLE LOCK-UP TORQUE CONVERTER APPEARED TO NOT DISENGAGE. COULD NOT STOP VEHICLE WITH BRAKING. SHIFTED TRANSMISSION TO NEUTRAL AND LOCK-UP TORQUE CONVERTER DISENGAGED.*AK

Power Train › Manual Transmission › Column Shift Assembly1 injured
Filed Apr 19, 2002CO

CONSUMER TOOK VEHICLE TO BE INSPECTED BY NISSAN, THEY FEEL THE ACCIDENT WAS A RESULT OF HUMAN ERROR, ALSO THE BATTERY FORMS CORROSION QUICKLY. SEVERAL TIMES CONSUMER HAS CLEANED BATTERY CABLES ONLY TO HAVE THE CORROSION COME BACK. *JG

Structure › Body › Hatchback/Liftgate
Filed Mar 11, 2002HI

WHEN OPENING HATCHBACK DOOR,WITHOUT WARNING, THERE WAS A LOUD NOISE, RESULTING IN A PART OF SPRING MODULE BREAKING OFF. *AK

Fuel System, Gasoline
Filed Feb 22, 2002NH

WHEN VEHICLE IS COLD IT HAS A VERY STRONG ODOR OF GASOLINE IN INSIDE AND OUTSIDE COMPARTMENTS. DEALER CONTACTED.*AK

Steering › Hydraulic Power Assist System
Filed Feb 4, 2002TX

BATTERY BLEW UP WHEN CAR STARTED, STEERING GRINDS ON TURNS (WON'T PASS INSPECTION!), TWO MIDDLE WINDOWS THE CLOSING DEVICES EACH FELL APART AT SEPARATE TIMES, CHECK ENGINE LIGHT IS ON AND WON'T GO OFF, MECHANICS CAN NOT FIND SOURCE OF PROBLEM.

Structure › Body › Door
Filed Oct 13, 2001SC

DOOR LOCKS LOCK AND UNLOCK BY THEMSELVES. WHEN I WALK TO THE OTHERSIDE TO REMOVE MY CHILDREN, THE DOORS WILL AUTOMATICALLY LOCK UNDER MY HAND. I HAVE HAD MY CHILDREN LOCKED IN THE VAN DUE TO THIS MALFUNCTION, BUT FORTUNATELY WAS AT MY HOME. I HAVE HAD IT IN FOR REPAIR 3 TIMES. FIRST THE DEALERSHIP SAID THEY COULD NOT GET THE CARD TO REPEAT THE MALFUNCTION. I CONTINUED TO COMPLAIN AND THEN THE SLIDING DOOR ACTUATOR WAS REPLACED WITH NO RESOLUTION OF PROBLEM. I TOOK THE VAN BACK AND THE DRIVERS MAIN LOCK AND UNLOCK SWITCH WAS REPLACED AND STILL TO THIS DAY THE VEHICLE HAS "POSSESSED" LOCKING SYSTEM. THE DEALERSHIP SAID THEY CAN ONLY NOW TRY TO OPEN THE DOOR PANEL AND GREASE THE CONTACTS WITH A WATERPROOF GREASE AS THEY BELIEVE MOISTURE MAY BE SHORTING OUT THE SYSTEM, BUT THEY CAN GIVE ME NO PROMISE THAT THIS WILL FIX THE PROBLEM. I HAVE SPENT A LOT OF TIME AND MONEY ON THIS PROBLEM AND I AM ABSOLUTELY TERRIFIED OF LOCKING MY CHILDREN IN THE CAR. THE DEALERSHIP SAID THEY HAVE NEVER HAD THIS PROBLEM BEFORE WITH THE QUESTS, BUT MY HUSBAND SAID HE SAW THIS ON TV AND THAT NISSAN HAS NO FIX FOR THE PROBLEM. I JUST WANT TO KNOW WHO I SHOULD GET TO FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Structure › Body › Door
Filed Oct 12, 2001CA

THE POWER DOOR LOCK SYSTEM APPEARS TO INTERMITTENTLY LOCKS ITSELF. THIS USUALLY OCCURS WITH THE VEHICLE NOT MOVING WHEN I OPEN THE DRIVER SIDE DOOR MANUALLY AFTER ENERGIZING THE REMOTE CONTROL.*AK

Air Bags
Filed Sep 19, 2001CA

AIRBAG LIGHT IS ON. DEALER QUOTED $ 1000.00 TO REPLACE SENSOR.*AK

Structure › Body › Door
Filed Sep 10, 2001OH

RECENTLY SAW A STORY ON THIS ON CBS NEWS, SON HAS BEEN TRAPPED IN CAR, WIFE HAD TO CLIMB IN THROUGH SUNROOF.*AK

Structure › Body › Door
Filed Sep 7, 2001LA

SINCE 1999, DOORS LOCK WITHOUT ANY WARNING. HAPPENS WHILE DRIVING DOWN ROAD & WHEN STOPPED, ENGINE RUNNING OR NOT. WHEN DOORS UNLOCKED, THEY WILL IMMEDIATELY RE-LOCK THEMSELVES. SEEMS TO LITERALLY RESIST UNLOCKING. WILL LOCK WHILE TRYING TO OPEN DOORS AND WILL STOP DOORS FROM OPENING.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Aug 21, 2001IL

WHEN UNLOCKING THE DOORS THEY APPEAR TO BE UNLOCKING, BUT THEY RELOCK BY THEMSELVES IMMEDIATELY.*AK THE CONSUMER STATED THAT SOMETIMES TAKES 4 TO 5 TRIES TO GET INTO VAN. ALSO LOCKS WILL RELOCK AUTOMATICALLY IF YOU USE KEY OR REMOTE. *YH

Structure › Body › Door
Filed Aug 7, 2001NC

WHEN GOING IN OR OUT OF THE VEHICLE ALL DOORS WILL AUTOMATICALLY LOCK. SOMETIMES WHEN GETTING OUT DOORS WILL LOCK BEFORE GETTING CHILDREN OUT. A CHILD CRAWLED IN, AND DOORS LOCKED. CONSUMER HAD TO GET KEY TO LET CHILD OUT.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 7, 2001CA

VEHICLE SPUTTERED AT ANY SPEED, DEALER NOTICED A BOLT THAT HOLDS ENGINE MANIFOLD HAD BROKEN. PLEASE ADD FURTHER COMMENTS. *AK

Structure › Body › Door
Filed Jul 20, 2001GA

CONSUMER STATES THE ELECTRIC DOOR LOCKS WILL LOCK THE VEHICLE WITH NO SIGNAL FROM THE DOOR LOCKING BUTTONS OR THE REMOTE DEVICE.*YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 16, 2001TN

WHENEVER TANK IS FULL OF FUEL THERE IS A BIG THUMPING SOUND. CONSUMER DROVE VEHICLE ABOUT 3 BLOCKS, AND GOT OUT OF VEHICLE AND NOTICED FUEL SPRAYING OUT, LIKE A SHOWER. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PR0VIDE ANY FURTHER INFORMATION.*AK

Complaints 1-50 of 89, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20176010Routine
201613000Routine
201512000Routine
201418010Routine
201318000Routine
201293120Routine
201166100Routine
200922210Routine
200850330Routine
2007228110Above average
200674120Routine
200582220Routine
20044454104Fatalities reported
200229010Routine
200142140Routine
200087232Fatalities reported
1999118420Routine
199841100Routine
1997 — this page89242Fatalities reported
1996134260Routine
1995167334Fatalities reported
1994165221Fatalities reported
1993118590Routine
19923000Routine
19911000Routine

Compare every Quest year →

Reading this record

2 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 15, 2000. Source: NHTSA Office of Defects Investigation.