1996 Nissan Quest

Routine

Owners filed 134 complaints about this vehicle with federal regulators, most often about the latches/locks/linkages › doors › latch. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k
103,000 milesMedian miles at failure

27 complaints record an odometer reading. Failures cluster around 120,000150,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages › Doors › Latch22
002
Structure › Body › Door14
000
Air Bags8
100
Unknown or Other6
000
Air Bags › Frontal6
211
Fuel System, Gasoline5
010
Engine and Engine Cooling › Exhaust System4
000
Steering › Column Locking › Anti-theft Device3
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip3
000
Fuel/Propulsion System3
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly00V419001
Filed Dec 15, 2000268,229 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE VENT HOSE.

Visibility › Power Window Devices and Controls98V012002
Filed Mar 3, 199846,500 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH POWER WINDOWS THAT CAN BE CLOSED AFTER THE IGNITION KEY IS TURNED TO THE "OFF" POSITION AND THE RIGHT FRONT (PASSENGER) DOOR IS OPENED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS 118, "POWER-OPERATED WINDOW SYSTEMS."

Risk. THERE IS THE POTENTIAL FOR UNSUPERVISED CHILDREN TO OPERATE THE POWER WINDOWS, INCREASING THE RISK OF PERSONAL INJURY TO THE CHILD.

Remedy. OWNERS WILL BE PROVIDED WITH A LABEL REMINDING OWNERS NOT TO LEAVE CHILDREN UNATTENDED BECAUSE THE POWER WINDOWS CAN OPERATE FOR 15 MINUTES AFTER THE VEHICLE IGNITION HAS BEEN TURNED OFF UNLESS THE DRIVER'S DOOR IS OPENED. ALSO INCLUDED ARE INSTRUCTIONS DESCRIBING HOW AND WHERE THIS LABEL IS TO BE INSTALLED. IF AN OWNER PREFERS, THEIR DEALER CAN INSTALL THIS LABEL FOR THEM.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Oct 25, 2018120,000 milesKS

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE WHILE DRIVING. THE CONTACT WAS UNAWARE OF A FUEL LEAK UNDER THE VEHICLE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Structure › Body
Filed Sep 6, 2017200,000 milesNY

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.

Fuel/Propulsion System
Filed Jun 9, 2015SC

CAN NOT FILL UP THE VAN WHIT GASOLINE,STOP FILL IN ,LIKE IF IS FULL,AND GASOLINE GAUGE INDICATES WRONG READING

Fuel/Propulsion System
Filed Nov 21, 2014211,000 milesDE

MY NISSAN QUEST JUST STARTED WITH GAS ODOR. *TR

Steering
Filed Mar 12, 2014152,799 milesTN

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO SHAKE WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY EVERY FOUR MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THE VEHICLE HAD A DESIGN FLAW AND THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,799. *TR

Fuel System, Gasoline
Filed Jul 21, 2011NY

STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. I HAVE NO SENSE OF SMELL WAS UNABLE IDENTIFY THIS PROBLEM SOONER TILL HEADACHES STARTING TO OCCURRING. THEN OTHER PEOPLE TOLD ME THAT THERE ARE STRONG GAS ODOR INSIDE VEHICLE. I GOOGLED IT AND REALIZED LOTS OF PEOPLE WHO OWNED 1996 NISSAN QUEST HAS THE SAME PROBLEM. I CALLED NISSAN DEALER AND WAS TOLD VIN # WAS NOT PART OF RECALL #00V419001 (FUEL SYSTEM GASOLINE) *KB

Fuel System, Gasoline
Filed Jul 21, 2011NY

STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. NISSAN DEALER WAS UNABLE TO IDENTIFY THE PROBLEM. *KB

Fuel System, Gasoline
Filed Dec 14, 2010100,000 milesNY

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED THAT THE FUMES FROM THE GASOLINE SYSTEM WERE ENTERING THE VEHICLE AND BECOMING OVERWHELMING. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS UNDER RECALL AND THAT IT WOULD TAKE TWO WEEKS TO OBTAIN THE PARTS NEEDED FOR REPAIRS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 19, 2010103,000 milesMD

MY 1996 NISSAN QUEST HAS FUEL VENT PROBLEMS PARTICULARLY AFTER REFUEL. I SMELL FUEL INSIDE THE CAR AND I AM CONCERNED ABOUT THE RISK OF FIRE AND/OR EXPLOSION. THIS PROBLEM APPEARS TO BE IDENTICAL TO THE PROBLEM DESCRIBED IN NHTSA RECALL NUMBER 00V419001. HOWEVER, NISSAN COMPANY IS SAYING THAT MY NISSAN'S VIN IS NOT INCLUDED IN THE RECALL. *TR

Electrical SystemFire
Filed Jun 17, 200880,000 milesFL

TL*THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE DRIVING TO A STOP. THE CONTACT NOTICED A PUFF OF SMOKE NEAR THE FRONT END OF HER VEHICLE. SHE STOPPED AND EXITED THE VEHICLE TO LOOK UNDER THE HOOD AND NOTICED FLAMES. SHE IMMEDIATELY SLAMMED THE HOOD DOWN AND REMOVED HER CHILDREN FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT A FUEL LEAK WAS THE CAUSE OF THE FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FIRE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/10/08. *LJ UPDATED 09/12/08 *JB

Seat Belts › Front › Buckle Assembly
Filed Jun 13, 2006155,000 milesTN

DRIVERS SIDE SEAT BELT LATCH BROKEN AND COMPLETELY UNUSEABLE. DEALER SAYS THEY WILL FIX IT "UNDER A LIFE TIME WARRANTY BECAUSE IT IS A SAFETY DEVICE AND HAS A LIFETIME WARRANTY". *NM

Air Bags › Frontal › Sensor/Control Module
Filed Sep 8, 200597,200 milesCA

DT: SINCE 08-26-05 THE AIR BAG WARNING LIGHT STAYED ON. IT HAD BEEN TURNING ON AND OFF FOR THE PAST TWO YEARS. WHEN THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP THEY TOLD HIM THAT THE AIRBAG UNIT HAD TO BE REPLACED. THE CONSUMER HAS NOT YET REPLACED THE AIRBAG UNIT. THERE HAVE BEEN NO ACCIDENTS. THE CONSUMER FELT THAT THE AIRBAG UNIT SHOULD NOT HAVE TO BE REPLACED SINCE IT HAS NEVER BEEN USED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 19, 2005CA

1996 NISSAN QUEST FUEL PUMP NEEDED TO BE REPLACED.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE VEHICLE MADE A HUMMING NOISE IN THE ENGINE COMPARTMENT. THE NOISE GETS LOUDER OVER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO TWO NISSAN DEALER AND THREE INDEPENDENT GARAGE. ONE OF THE NISSAN DEALERS WAS UNSURE WHAT THE PROBLEM WAS. THE OTHER DEALER SAID IT WAS NORMAL ENGINE NOISE. ALL THREE INDEPENDENT GARAGES AGREED THAT THE PROBLEM WAS THE FUEL PUMP. *NM

Air Bags › FrontalCrash
Filed May 31, 2005135,000 milesMT

DT: THE AIRBAGS DID NOT DEPLOY ALTHOUGH THE VAN WAS DESTROYED AND TOTALED. EVEN THE POLICE COULDN'T BELIEVE THAT THE AIRBAGS DID NOT DEPOLY. CONSUMER HIT A DEER, AND THE IMPACT WAS ON THE DRIVER'S FRONT SIDE. NEITHER OF THE TWO FRONT AIRBAGS WORKED.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 15, 2005170,000 milesMT

NHTSA RECALL CAMPAIGN 00V419001 CONCERNING FUEL TANK VENT HOSE. WHILE DRIVING THERE WAS A STRONG SMELL OF GASOLINE IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED THE SAME EFFECTS. *AK CONSUMER ADDED WHEN THE FUEL TANK IS FILLED MORE THAN HALF WAY, THE GASOLINE SMELL IS PROMINENT. CONSUMER HAS TO DRIVE WITH WINDOW OPEN. *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 10, 2005MD

WHILE APPLYING THE BRAKE PEDAL DRIVER HEARD A LOUD SQUEAKY NOISE. THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE CAUSE HAS NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Oct 22, 200422,851 milesCA

ALL DOORS WILL LOCK UNDER 3 SCENARIOS: 1) DOORS WILL RELOCK IMMEDIATELY FOLLOWING, UNLOCKING THE DOORS. 2) DOORS WILL LOCK AFTER CLOSING DRIVER DOOR. 3) DOORS MAY LOCK WITHOUT ANY ACTION TAKING PLACE. *AK COULD BE LOCKED OUT OF VEHICLE IF DOORS LOCK WHEN CLOSING DOOR, WITH KEYS IN THE VEHICLE. DEALERSHIP REPLACED DOOR LOCK ACTUATOR IN 1998, PROBLEM STARTED REOCCURING IN 2002 AND CONTINUES TO OCCUR INTERMITTENTLY.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 8, 2004NJ

LATCHES/LOCKS ON SLIDING DOOR WOULD OPEN, WHENEVER THE VEHICLE PASSES OVER A ROUGH SURFACE.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 23, 2004RI

I SUBMITTED COMPLAINT REQUEST 10051248 IN DECEMBER 2003. NO ONE HAS CONTACTED ME ABOUT THE SIDE DOOR CONTINUALLY UNLATCHING.*AK

Air Bags
Filed Jan 15, 200462,384 milesNC

I HAVE HAD MANY PROBLEMS WITH THIS OUEST.I HAVE REPLACED THE HEATER CONTROL,BOTH SIDE EXHAUST MANIFOLDS,REPLACE ACC C/V BOOT,REPLACE ANTENNA MOTOR,REPLACE AIR BAG CONTROL UNIT,REPLACE BACK WINDSHIELD WIPER MOTOR,REPLACE BOTH FRONT LOWER BALL JOINTS AND THE VENT HOSE. THIS ARE JUST THE MAJOR THINGS. I HAVE SPEND AROUND 7000.00 ON THIS QUEST FOR REPAIRS AND UP KEEP. I BROUGHT IT NEW IN MAY OF 1996. NEVER AGAIN.

20 of 134 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20176010Routine
201613000Routine
201512000Routine
201418010Routine
201318000Routine
201293120Routine
201166100Routine
200922210Routine
200850330Routine
2007228110Above average
200674120Routine
200582220Routine
20044454104Fatalities reported
200229010Routine
200142140Routine
200087232Fatalities reported
1999118420Routine
199841100Routine
199789242Fatalities reported
1996 — this page134260Routine
1995167334Fatalities reported
1994165221Fatalities reported
1993118590Routine
19923000Routine
19911000Routine

Compare every Quest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 15, 2000. Source: NHTSA Office of Defects Investigation.