1996 Nissan Quest

Routine

Owners filed 134 complaints about this vehicle with federal regulators, most often about the door locks and latches. It has been recalled 2 times.

Not among the Nissan Quest years to avoid. Which Nissan Quest years to avoid →

When it fails
020k40k60k90k120k200k
103,000 milesMedian miles at failure

27 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 1996 Nissan Quest problems

24 of the 134 complaints (18%) are about the door locks and latches.

ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages › Doors › Latch · door locks and latches22
002
Structure › Body › Door · body and frame14
000
Air Bags · airbags8
100
Unknown or Other6
000
Air Bags › Frontal · airbags6
211
Fuel System, Gasoline · fuel system5
010
Engine and Engine Cooling › Exhaust System · engine4
000
Steering › Column Locking › Anti-theft Device3
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes3
000
Fuel/Propulsion System · fuel and propulsion system3
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly00V419001
Filed Dec 15, 2000268,229 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE VENT HOSE.

Visibility › Power Window Devices and Controls98V012002
Filed Mar 3, 199846,500 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH POWER WINDOWS THAT CAN BE CLOSED AFTER THE IGNITION KEY IS TURNED TO THE "OFF" POSITION AND THE RIGHT FRONT (PASSENGER) DOOR IS OPENED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS 118, "POWER-OPERATED WINDOW SYSTEMS."

Risk. THERE IS THE POTENTIAL FOR UNSUPERVISED CHILDREN TO OPERATE THE POWER WINDOWS, INCREASING THE RISK OF PERSONAL INJURY TO THE CHILD.

Remedy. OWNERS WILL BE PROVIDED WITH A LABEL REMINDING OWNERS NOT TO LEAVE CHILDREN UNATTENDED BECAUSE THE POWER WINDOWS CAN OPERATE FOR 15 MINUTES AFTER THE VEHICLE IGNITION HAS BEEN TURNED OFF UNLESS THE DRIVER'S DOOR IS OPENED. ALSO INCLUDED ARE INSTRUCTIONS DESCRIBING HOW AND WHERE THIS LABEL IS TO BE INSTALLED. IF AN OWNER PREFERS, THEIR DEALER CAN INSTALL THIS LABEL FOR THEM.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Oct 25, 2018120,000 milesKS

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE WHILE DRIVING. THE CONTACT WAS UNAWARE OF A FUEL LEAK UNDER THE VEHICLE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Structure › Body
Filed Sep 6, 2017200,000 milesNY

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.

Fuel/Propulsion System
Filed Jun 9, 2015SC

CAN NOT FILL UP THE VAN WHIT GASOLINE,STOP FILL IN ,LIKE IF IS FULL,AND GASOLINE GAUGE INDICATES WRONG READING

Fuel/Propulsion System
Filed Nov 21, 2014211,000 milesDE

MY NISSAN QUEST JUST STARTED WITH GAS ODOR. *TR

Steering
Filed Mar 12, 2014152,799 milesTN

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO SHAKE WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY EVERY FOUR MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THE VEHICLE HAD A DESIGN FLAW AND THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,799. *TR

Fuel System, Gasoline
Filed Jul 21, 2011NY

STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. I HAVE NO SENSE OF SMELL WAS UNABLE IDENTIFY THIS PROBLEM SOONER TILL HEADACHES STARTING TO OCCURRING. THEN OTHER PEOPLE TOLD ME THAT THERE ARE STRONG GAS ODOR INSIDE VEHICLE. I GOOGLED IT AND REALIZED LOTS OF PEOPLE WHO OWNED 1996 NISSAN QUEST HAS THE SAME PROBLEM. I CALLED NISSAN DEALER AND WAS TOLD VIN # WAS NOT PART OF RECALL #00V419001 (FUEL SYSTEM GASOLINE) *KB

Fuel System, Gasoline
Filed Jul 21, 2011NY

STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. NISSAN DEALER WAS UNABLE TO IDENTIFY THE PROBLEM. *KB

Fuel System, Gasoline
Filed Dec 14, 2010100,000 milesNY

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED THAT THE FUMES FROM THE GASOLINE SYSTEM WERE ENTERING THE VEHICLE AND BECOMING OVERWHELMING. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS UNDER RECALL AND THAT IT WOULD TAKE TWO WEEKS TO OBTAIN THE PARTS NEEDED FOR REPAIRS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 19, 2010103,000 milesMD

MY 1996 NISSAN QUEST HAS FUEL VENT PROBLEMS PARTICULARLY AFTER REFUEL. I SMELL FUEL INSIDE THE CAR AND I AM CONCERNED ABOUT THE RISK OF FIRE AND/OR EXPLOSION. THIS PROBLEM APPEARS TO BE IDENTICAL TO THE PROBLEM DESCRIBED IN NHTSA RECALL NUMBER 00V419001. HOWEVER, NISSAN COMPANY IS SAYING THAT MY NISSAN'S VIN IS NOT INCLUDED IN THE RECALL. *TR

Electrical SystemFire
Filed Jun 17, 200880,000 milesFL

TL*THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE DRIVING TO A STOP. THE CONTACT NOTICED A PUFF OF SMOKE NEAR THE FRONT END OF HER VEHICLE. SHE STOPPED AND EXITED THE VEHICLE TO LOOK UNDER THE HOOD AND NOTICED FLAMES. SHE IMMEDIATELY SLAMMED THE HOOD DOWN AND REMOVED HER CHILDREN FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT A FUEL LEAK WAS THE CAUSE OF THE FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FIRE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/10/08. *LJ UPDATED 09/12/08 *JB

Seat Belts › Front › Buckle Assembly
Filed Jun 13, 2006155,000 milesTN

DRIVERS SIDE SEAT BELT LATCH BROKEN AND COMPLETELY UNUSEABLE. DEALER SAYS THEY WILL FIX IT "UNDER A LIFE TIME WARRANTY BECAUSE IT IS A SAFETY DEVICE AND HAS A LIFETIME WARRANTY". *NM

Air Bags › Frontal › Sensor/Control Module
Filed Sep 8, 200597,200 milesCA

DT: SINCE 08-26-05 THE AIR BAG WARNING LIGHT STAYED ON. IT HAD BEEN TURNING ON AND OFF FOR THE PAST TWO YEARS. WHEN THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP THEY TOLD HIM THAT THE AIRBAG UNIT HAD TO BE REPLACED. THE CONSUMER HAS NOT YET REPLACED THE AIRBAG UNIT. THERE HAVE BEEN NO ACCIDENTS. THE CONSUMER FELT THAT THE AIRBAG UNIT SHOULD NOT HAVE TO BE REPLACED SINCE IT HAS NEVER BEEN USED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 19, 2005CA

1996 NISSAN QUEST FUEL PUMP NEEDED TO BE REPLACED.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE VEHICLE MADE A HUMMING NOISE IN THE ENGINE COMPARTMENT. THE NOISE GETS LOUDER OVER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO TWO NISSAN DEALER AND THREE INDEPENDENT GARAGE. ONE OF THE NISSAN DEALERS WAS UNSURE WHAT THE PROBLEM WAS. THE OTHER DEALER SAID IT WAS NORMAL ENGINE NOISE. ALL THREE INDEPENDENT GARAGES AGREED THAT THE PROBLEM WAS THE FUEL PUMP. *NM

Air Bags › FrontalCrash
Filed May 31, 2005135,000 milesMT

DT: THE AIRBAGS DID NOT DEPLOY ALTHOUGH THE VAN WAS DESTROYED AND TOTALED. EVEN THE POLICE COULDN'T BELIEVE THAT THE AIRBAGS DID NOT DEPOLY. CONSUMER HIT A DEER, AND THE IMPACT WAS ON THE DRIVER'S FRONT SIDE. NEITHER OF THE TWO FRONT AIRBAGS WORKED.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 15, 2005170,000 milesMT

NHTSA RECALL CAMPAIGN 00V419001 CONCERNING FUEL TANK VENT HOSE. WHILE DRIVING THERE WAS A STRONG SMELL OF GASOLINE IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED THE SAME EFFECTS. *AK CONSUMER ADDED WHEN THE FUEL TANK IS FILLED MORE THAN HALF WAY, THE GASOLINE SMELL IS PROMINENT. CONSUMER HAS TO DRIVE WITH WINDOW OPEN. *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 10, 2005MD

WHILE APPLYING THE BRAKE PEDAL DRIVER HEARD A LOUD SQUEAKY NOISE. THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE CAUSE HAS NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Oct 22, 200422,851 milesCA

ALL DOORS WILL LOCK UNDER 3 SCENARIOS: 1) DOORS WILL RELOCK IMMEDIATELY FOLLOWING, UNLOCKING THE DOORS. 2) DOORS WILL LOCK AFTER CLOSING DRIVER DOOR. 3) DOORS MAY LOCK WITHOUT ANY ACTION TAKING PLACE. *AK COULD BE LOCKED OUT OF VEHICLE IF DOORS LOCK WHEN CLOSING DOOR, WITH KEYS IN THE VEHICLE. DEALERSHIP REPLACED DOOR LOCK ACTUATOR IN 1998, PROBLEM STARTED REOCCURING IN 2002 AND CONTINUES TO OCCUR INTERMITTENTLY.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 8, 2004NJ

LATCHES/LOCKS ON SLIDING DOOR WOULD OPEN, WHENEVER THE VEHICLE PASSES OVER A ROUGH SURFACE.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 23, 2004RI

I SUBMITTED COMPLAINT REQUEST 10051248 IN DECEMBER 2003. NO ONE HAS CONTACTED ME ABOUT THE SIDE DOOR CONTINUALLY UNLATCHING.*AK

Air Bags
Filed Jan 15, 200462,384 milesNC

I HAVE HAD MANY PROBLEMS WITH THIS OUEST.I HAVE REPLACED THE HEATER CONTROL,BOTH SIDE EXHAUST MANIFOLDS,REPLACE ACC C/V BOOT,REPLACE ANTENNA MOTOR,REPLACE AIR BAG CONTROL UNIT,REPLACE BACK WINDSHIELD WIPER MOTOR,REPLACE BOTH FRONT LOWER BALL JOINTS AND THE VENT HOSE. THIS ARE JUST THE MAJOR THINGS. I HAVE SPEND AROUND 7000.00 ON THIS QUEST FOR REPAIRS AND UP KEEP. I BROUGHT IT NEW IN MAY OF 1996. NEVER AGAIN.

Visibility
Filed Jan 15, 2004HI

SLIDING SIDE DOOR DOES NOT SAY BACK (LOCK) WHEN OPENED

Engine and Engine Cooling
Filed Jan 15, 2004VA

MY QUEST WOULD TAKE A LONG TIME TO GET HEAT INTO THE INTERIOR. RECENTLY IT STARTED OVERHEATING AS WELL. I REPLACED THE THERMOSTAT, BUT ALL THE INSTRUCTIONS SAY TO INSTALL THE THERMOSTAT SO THE SPRING IS FACING TO THE INSIDE OF THE ENGINE. HOWEVER, THE T'STAT LISTED FOR THIS VEHICLE WILL NOT FIT WITH THE SPRING TO THE INSIDE OF THE ENGINE; AND THE ORIGINAL T'STAT (I DON'T THINK IT HAS EVER BEEN REPLACED - IT HAD NISSAN ON IT) WAS INSTALLED WITH THE SPRING END FACING THE HOSE END. SO I INSTALLED A SHORTER T'STAT SO THE SPRING WOULD FIT TOWARD THE ENGINE. NOW THE INTERIOR GETS HEAT QUICKLY, BUT THE ENGINE STILL OVERHEATS. THE RADIATOR CAP HAS BEEN REPLACED, AND THE COOLING SYSTEM FLUSHED. THE PROBLEM EPRSISTS.

Air Bags
Filed Jan 15, 200453,706 milesCA

WEIRD ELECTRICAL PROBLEMS,I HAVE TAKEN TO 2 DIFFERENT PEOPLE, 1 OF WHICH SPECIALIZES IN TRANSMISSIONS, THE PROBLEM IS THAT WHEN THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T KNOW WHAT GEAR IT IS IN, ON INITIAL INVESTIGATION THE PROBLEM APPEARS TO BE THE TROTTLE POSITION SENSOR BUT THAT WAS REPLACED AND STILL NO FIX. THEY HOOKED UP COMPUTERS TO THE CAR WHILE DRIVING AND SAY THE COMPUTER DOESN'T READ THE TPS BEING OPERATIVE DURING DRIVING BUT NO PROBLEMS CAN BE FOUND WITH THE WIRING AND COMPUTER BOARD. WHEN THE ENGINE TRANSMISSION STARTS TO MESS UP THE LOCKS START TO LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, THE CHECK ENGINE LIGHT IS ON AND THE OVERDRIVE LIGHT BLINKS OFF AND ON. AT ONE TIME THE AIR BAG LIGHT COME ON FOR NO REASON IT WAS CHECKED AND PROBLEM FOUND. THE SLIDING DOOR LATCH BROKE WITHIN A COUPLE OF MONTHS OF BUYING. THE BACK WINDSHIELD WIPER MOTOR WOULD ALSO COME ON BY ITSELF, WE ENDED UP TAKING THE FUSE OUT FOR THAT.

Air BagsCrash
Filed Jan 15, 2004105,000 milesTX

ENGINE LIGHT ON - COMPUTER CODE: ANTI-KNOCK SENSOR ESTIMATED REPAIR @$350. DID NOT REPAIR; RESET SYSTEM, LIGHT DID NOT REAPPEAR FOR 3,000 MILES, RESET AGAIN. DOOR LOCKS INTERMITTENT PROBLEM, ESP. WITH SLIDER. AIRBAG LIGHT FLASHING, CANNOT AFFORD REPAIR. READ LIGHT BURNING OUT BULBS (TWICE WITHIN 3 MOS.) AFTER MARKET REPAIR CAUSED DIFFERENT PROBLEM.

Fuel System, GasolineFire
Filed Jan 15, 2004135,000 milesCA

THE INTERIOR OF VAN WOULD FILL WITH A GAS ODOR. IT ALSO HAD A GAS LEAK WHEN THE TANK WAS FILLED. I HAD IT CHECKED OUT AT THE DEALER AND THEY INFORMED ME THAT IT WAS RELATED TO A MANUFACTURER'S RECALL OF THE FUEL FILLER VENT HOSE. THEY REPAIRED IT AND REPLACED THE VENT HOSE, BUT THE ODOR CONTINUED. I TOOK IT BACK FOR A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH IT. THE GAS ODOR WOULD COME ON MAINLY WHEN THE A/C WAS ON. I CONTACTED CUSTOMER SERVICE AT THE DEALER AND ALL THEY COULD TELL ME IS THAT THEY COULD NOT FIND ANYTHING WRONG. 1 YEAR LATER AFTER LIVING WITH THIS GAS ODOR MY VAN EXPLODED AND THE ENTIRE ENGINE BURNED. I'VE CALLED NISSAN AND ALL THEY CAN TELL ME IS THAT THE VEHICLE IS NOT UNDER WARRANTY ANYMORE AND THE FIRE IS NOT RELATED TO THE RECALL BECAUSE IT WAS ONLY THE VENT HOSE.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 12, 200457,656 milesLA

1. DRIVER DOOR LOCK WILL NOT OPEN AT LEASE ONCE A DAY. REPLACED ACTUATOR BY DEALER ON 6/14/00, WORKED FOR ABOUT A YEAR THEN STARTED DOING SAME THING AGAIN PLUS. 2. SLIDING DOOR OPENS AND THE AJAR LIGHT COMES ON DAILY OR WHENEVER A BUMP IN THE ROAD IS HIT. 3. REAR DOOR HAS TO BE OPENED AND HAS TO BE MANUALLY RESET FOR ALL THE DOORS TO LOCK. THE NUMBER OF FAILURES, 1890 IS AN ESTIMATE, EVERY TIME I DRIVE THIS CAR, WHICH BELONGS TO MY WIFE THE DOORS ACT AS DESCRIBED, MY WIFE HAS BEEN COMPLAINING SINCE 1998. THE DEALER SUGGESTED REPLACING THE LOCKS, BUT AFTER READING SEVERAL OF THE OTHER COMPLAINTS FROM THIS SITE, I FEEL THAT THIS WOULD NOT FIX THE PROBLEM. THANK FOR YOUR HELP. WAYNE PLAISANCE *LA

Latches/Locks/Linkages › Doors › Latch
Filed Dec 29, 2003RI

I HAVE A NISSAN QUEST 1996 - I REPORTED A DOOR LATCH POPPING OPEN IN APRIL 2001 WHEN THE CAR HAD 50,000 MILES. SINCE THEN THE LATCH WAS REPLACED AND HAS BEEN ADJUSTED A NUMBER OF TIMES. THE DOOR CONTINUES TO FAIL AND POP OPEN OR RATHER GO AJAR AND THE INSIDE LIGHTS ILLUMINATE. THIS MAKES FOR A NUMBER OF UNSAFE DRIVING CONDITIONS. FIRST THE DOOR COULD SLIDE OPEN ALL THE WAY ENDANGERING MY CHILDREN. IF I WERE TO BE IN AN ACCIDENT, THERE IS NO GUARANTEE THAT THE DOOR WILL REMAIN CLOSED AND INTACT. THIRD, DRIVING AT NIGHT AND SUDDENLY HAVE THE INTERIOR LIGHTS ILLUMINATE MAKE IT DIFFICULT TO SEE AND DRIVE. THE ORIGINAL COMPLAINT WAS ODI745323. I RECENTLY SPOKE DIRECTLY WITH JEFF AUSTIN AT NISSAN CONSUMER DIVISION - PHONE NUMBER 1-800-NISSAN1 EXTENSION 8441. HE INDICATED THAT THERE WAS NOT ANY RECORD OF THIS OCCURRING IN OTHER VEHICLES AND SPOKE TO THE DEALERSHIP - THEY TOLD ME SINCE I WAS THE ONLY COMPLAINT AND THE MILEAGE WAS OVER 60,000 THERE WAS NOTHING THAT THEY COULD DO TO ASSIST ME AND THAT I SHOULD SEEK BODY REPAIR TO RESOLVE THE PROBLEM. THIS HAS BEEN OCCURRING FOR THE LAST 30,000 MILES AND IS GOING ON 4 YEARS. I REFUSE TO PAY ANYTHING FURTHER TO HAVE THIS RECTIFIED. THIS IS A DEFECT AND NEEDS TO BE RESOLVED TO MY SATISFACTION. I HAD SPOKEN PREVIOUSLY WITH DAN NEFF (310) 771-5463 AND THE INITIAL CHANGE OF THE LOCK MECHANISM APPEARED TO HELP FOR A SHORT PERIOD. I PAID FOR THAT FIX. SHORTLY AFTER I SPOKE WITH MR. NEFF THE PROBLEM BEGAN OCCURRING AGAIN AND HAS SINCE THAT TIME

Latches/Locks/Linkages › Doors › Latch
Filed Dec 9, 200390,000 milesLA

DOOR LOCKS WILL LOCK/UNLOCK INTERMITTENTLY, REAR PASSENGER SIDE LIGHTING ASSEMBLY WENT OUT, SLIDING DOOR WILL AJAR WHILE IN OPERATION, AND TAPPING NOISE FROM ENGINE HAS NOT BEEN RECOGNIZED BY MECHANICS.*AK

Fuel System, Gasoline › Storage › Tank AssemblyFire
Filed Dec 4, 2003139,000 milesVA

WHILE DRIVING AT 40 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE DEALER STATES THE FUEL TANK WAS THE CAUSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed Nov 20, 200370,000 milesTN

NHTSA#00-V-419-001: VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK. SECONDLY, THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND. THIRD, THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL. DEALER DIDN'T HONOR THIS RECALL DUE TO THE VIN, AND THEY CHARGED $200.00 DOLLARS TO FIX IT. *PH

Visibility › Power Window Devices and Controls
Filed Oct 20, 2003FL

WE HAVE PROBLEMS WITH THE DOORS LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. WINDOWS ON DRIVER AND PASSENGER SIDE WHERE LOWERED WHILE DRIVING; THEN WHEN RAISED ON THE DRIVERS SIDE IT WOULD MOVE. WITH ENGINE TURNED OFF TRIED TO RAISE WINDOW, NO SUCCESS. FOUND RECALL 98V-012.002 TURNED ENGINE ON, THEN OFF, OPENED ONLY PASSENGER DOOR AND THEN WINDOW WOULD GO UP. *LA

Latches/Locks/Linkages › Doors › Latch
Filed Aug 4, 2003100,000 milesCA

1996 NISSAN QUEST DOORS LOCK AND UNLOCK ON THEIR OWN.*AK

Fuel System, OtherFire
Filed Jul 28, 2003135,000 milesCA

HAD GASOLINE SMELL FOR QUITE A WHILE. THE DEALER INFORMED ME OF A RECALL ON A VAPOR VENT HOSE FOR MY VAN AND REPLACED IT BUT THE GASOLINE SMELL NEVER WENT AWAY. I TOOK IT BACK A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING. LESS THEN A YEAR AND WHILE DRIVING WITH THE SAME SMELL OF GASOLINE COMING THROUGH THE A/C MY VANT CAUGHT ON FIRE, AND WITHIN SECONDS EVERYTHING UNDER THE HOOD WAS ENGULFED IN FLAMES. I CALLED NISSAN BUT THEY TELL ME THE VAN IS NO LONGER UNDER WARRANTY SO THERE IS NOTHING THEY CAN DO FOR ME. *AK

Tires
Filed Jul 2, 2003WI

VEHICLE TIRE DEFLATED CAUSING VEHICLE TO RUN OFF THE ROAD. NAR 07/02/2003 *MR THE VEHICLE RAN OFF THE ROAD TO THE RIGHT AND STRUCK A MILE MARKER THEN RAN INTO A DITCH. THE CONSUMER WAS NOT HURT DURING THIS ACCIDENT (OHIO TRAFFIC CRASH REPORT). *NM

Latches/Locks/Linkages › Doors › Latch
Filed Jun 10, 2003116,000 milesAZ

WHILE DRIVING SLIDING DOORS OPENED WITHOUT WARNING. DEALER NOTIFIED. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 18, 2003140,000 milesCA

THE COLUMN SHIFTER IS VERY "SLOPPY" AND HARD TO GET INTO THE RIGHT GEAR. THE SHIFTER POPS OUT OF PARK. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 13, 200368,000 milesNJ

ENGINE KNOCK,ENGINE FAILURE, REPLACE CORRODED THROTTLE BODY, GAS SMELL LEAKS INTO INTERIOR, FAULTY FRONT PASSENGER SEAT BELT RESTRAINT,VEHICLE NOW HAS 110,000 MILES ON IT AND IS IN THE SHOP FOR A NEW FUEL PUMP. EXCESSIVE NOISE POLLUTION WHEN DRIVING, FAULTY REAR HATCH LOCK(ELECTRICAL), FAULTY ELECT. PWR. DOOR LOCKS, LOCKS WHEN NOT TOUCHED. THIS VEHICLE IS WHAT LEMON LAWS WERE INTENDED FOR YET NISSAN IS IN DENIAL ABOUT ALL THE PROBLEMS OWNERS HAVE ENDURED WITH NO COMPENSATION. *JB

Fuel System, Gasoline › Fuel Injection System
Filed Apr 3, 200353,935 milesNY

THE CAR HESITATES, COUGHS AT INTERVALS LIKE IT IS MISS-FIRING. A THROTTLE CLEAN, MANIFOLD CLEAN AND TANK FILTER CLEAN HAVE ALL BEEN PERFORMED AND STILL IT JOLTS AND APPEARS FOR A SPLIT SECOND LIKE IT IS GOING TO STALL AND DIE. STARTED JUST WHEN STOPPED OR IDLING NOW IS APPARENT WHEN DRIVING ON HIGHWAY AT HIGHWAY SPEED. PROBLEM IS UNRESOLVED AS YET.

Latches/Locks/Linkages › Doors › Latch
Filed Dec 20, 200272,000 milesFL

WHILE DRIVING OR EVEN IF THE VEHICLE IS PARKED, THE SLIDING DOOR LOCK WILL UN-LATCH AND DOOR WILL OPEN BY ITSELF AND THE INTERIOR LIGHTS WILL ALSO COME ON. TS

Structure › Body › Door
Filed Oct 8, 2002CA

CONSUMER STATES THAT WHILE DRIVING THE SLIDING DOOR WILL POP OPEN EVEN IF DOOR HAD BEEN LOCKED. *MR

Structure › Body › Door
Filed Jul 6, 2002AZ

THE DOOR LOCKS INTERMITTENTLY LOCK BY THEMSELVES FOR NO REASON. THE LAST TIME THIS HAPPENED, MY TWO CHILDREN WERE LEFT LOCKED IN THE CAR, IN 110 DEGREE WEATHER WHILE MY WIFE FRANTICALLY CALLED THE POLICE TO HELP GET THEM OUT. THIS IS A DANGEROUS SITUATION AND NISSAN NEEDS TO ISSUE A RECALL TO FIX THIS BEFORE SOMEONE GETS KILLED.*AK

Seat Belts › Front › Anchorage
Filed Apr 2, 2002FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Visibility › Power Window Devices and Controls
Filed Apr 2, 2002MS

AT ANY SPEED EVEN STOPPED THE LOCKS LOCK AND UNLOCK WITHOUT EVEN TOUCHING THE BUTTON. THE VAN CAN BE SITTING STILL, THE KEYS OUT, AND NO ONE NEAR THE CAR AND YOU CAN HEAR THE LOCKS LOCKING AND UNLOCKING. MY CHILDREN HAVE BEEN LOCKED IN AND WE HAVE HAD TO BREAK A WINDOW TO GET THEM OUT. I COULD NOT UNLOCK WITH THE KEYS OR THE REMOTE. IT WOULD NOT LET ME. ALSO THE SLIDING DOOR POPS OPEN AT VARIOUS SPEEDS AND CONDITIONS EVEN ON LEVEL SURFACES WITH NO BUMPS. THIS CAUSES THE INTERIOR LIGHTS TO COME ON AND THE DOOR AJAR LIGHT TO COME ON. IT HAPPENS EVEN IF THE DOORS ARE LOCKED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 28, 2002PA

VEHICLE WILL LOSE POWER AND STEERING WILL LOCK UP. THIS HAPPENS WHEN CONSUMER IS DRIVING AT SPEEDS BELOW 40 MPH. *AK

Engine and Engine Cooling › Engine
Filed Jan 11, 2002PA

THE HEAD OF A BOLD HOLDING THE HEAD TO THE ENGINE BLOCK FAILED. THE LOOSE BOLT HEAD THEN JAMMED THE CAM SHAFT PREVENTING THE CAM SHAFT FROM ROTATING. WHEN STARTING THE ENGINE, THE TIMING BELT BROKE AT THE DRIVE SHAFT DAMAGING VALVES SINCE THE ENGINE IS A "NON-CLEARANCE" ENGINE. THE BOLT FAILED BY FATIGUE WHICH IS EVIDENT IN THE FAILURE SURFACE. THE FATIGUE FAILURE ORIGINATED AT A LOCATION JUST UNDER THE BOLT HEAD DUE TO A MANUFACTURING DEFECT. IT IS ESTIMATED THAT THE REPAIR WILL COST ABOUT $2000.

Latches/Locks/Linkages › Doors › Latch1 injured
Filed Nov 6, 2001TN

AT THE SLIGHTEST DECLINE (NOSE FACING DOWNWARD) THE SLIDING DOOR WILL VIOLENTLY SHUT HITTING WHOMEVER OR WHATEVER IS IN THE PATH. IF YOU ARE TRYING TO REMOVE SOMETHING FROM THE MIDDLE OR BACK SEAT, YOU HAVE TO PUT YOUR BODY IN BETWEEN THE DOOR AND THE DOOR FRAME TO KEEP IT OPEN. MY SON GOT HIS ARM HURT JUST RECENTLY DUE TO THE FORCE OF THE DOOR SHUTTING ON HIM. TO MY KNOWLEDGE, THE DOOR HAS NEVER HAD ANY TYPE OF LOCKING MECHANISM TO HOLD THE DOOR OPEN WHEN NEEDED. OR IF IT WAS SUPPOSE TO HAVE ONE, MY VAN'S LATCH HAS NEVER WORKED. I HAVE DONE A SEARCH TO SEE IF THERE WAS A RECALL ON THIS SITUTION, HOWEVER DID NOT FIND ONE. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASED NEW BUT ONLY NOW HAS MANIFESTED ITSELF INTO THE POTENTIAL DANGER! SOMETHING NEEDS TO BE DONE AND ADDRESSED TO CORRECT THIS PROTENTIAL LIFE THREATENING SITUTION.*AK

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Oct 30, 2001SC

SLIDING DOOR POPS OPEN WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

Structure › Body › Door
Filed Sep 28, 2001MS

MY KIDS WERE TRAPPED IN THE CAR WE HAD TO BUST OUT A WINDOW TO GET THEM OUT. THE DOORS WOULD NOT UNLOCK EVEN EITH A KEY IN THE DOOR OR USING THE REMOTE FOR KEYLESS ENTRY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, JUST THE FIRST TIME WITH MY KIDS IN THE CAR. MY KIDS ARE IN CAR SEATS. AGES 2 AND 5 MONTHS.*AK

Structure › Body › Door
Filed Sep 17, 2001CA

LOCK MECHANISM WORKS IMPROPERLY. FOR INSTANCE, WHEN DOOR IS OPENED ALL OF THE DOORS WOULD AUTOMATICALLY LOCK. *AK CONSUMER STATES WHILE DRIVING, LOCKING MECHANISM WILL AUTOMATICALLY LOCK ON ITS OWN OR, IF OUT OF THE VEHICLE, OR PERHAPS GETTING SOMETHING, DOORS WILL AUTOMATICALLY LOCK. *SLC

Latches/Locks/Linkages › Doors › Latch
Filed Sep 13, 2001NC

WHILE DRIVING THE PAASENGER SIDE SLIDING DOOR WILL UNLACTH.

Complaints 1-50 of 134, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20176010Routine
201613000Routine
201512000Routine
201418010Routine
201318000Routine
201293120Routine
201166100Routine
200922210Routine
200850330Routine
2007228110Above average
200674120Routine
200582220Routine
20044454104Fatalities reported
200229010Routine
200142140Routine
200087232Fatalities reported
1999118420Routine
199841100Routine
199789242Fatalities reported
1996 — this page134260Routine
1995167334Fatalities reported
1994165221Fatalities reported
1993118590Routine
19923000Routine
19911000Routine

Compare every Quest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 15, 2000. Source: NHTSA Office of Defects Investigation.