Page 9 of 9 · complaints 401–445 of 445

2004 Nissan Quest complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Mar 10, 2004TX

RADIO/CD/DVD IS ON AND DISPLAYED ON THE MONITOR HOWEVER, NO SOUND CAN BE HEARD FROM SPEAKERS. THE PROBLEM DOES NOT OCCUR WHILE DRIVING BUT, AFTER THE MOTOR HAS BEEN TURNED OFF FOR A PERIOD OF TIME. WHEN THIS OCCURS, I'VE FOUND IF THE ENGINE IS TURNED OFF AND ON SEVERAL TIMES THE SOUND WILL WORK. THE PROBLEM HAS NO PREDICTABILITY. THE DEALER HAS NOT OBSERVED THE PROBLEM YET. THEY DID ADMIT THAT THERE HAS BEEN ISSUES WITH THE AM HOWEVER, THIS OCCURS WITH FM AS I DON'T LISTEN TO AM.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 4, 2004NY

SIDE DOORS OPEN WHILE DRIVEING WHEN OUTSIDE TEMP IS BELOW 30 DEGREES

Latches/Locks/Linkages › Doors › Latch
Filed Feb 26, 20047,000 milesCT

WHILE DRIVING AT ANY SPEED PASSENGER'S SIDE AUTOMATIC DOOR OPENED. WHEN THE DOOR OPENED IT WOULD NOT CLOSE OR LATCH. FORTUNATELY CONSUMER'S CHILD AT THAT MOMENT WAS NOT IN THE VEHICLE. *AK ROPE WAS USED TO HOLD THE DOOR CLOSED. *SC

Visibility › Windshield Wiper/Washer
Filed Feb 25, 2004WV

WINDSHIELD WASHERS WILL NOT SPRAY WATER ONTO THE WINDSHIELD WHEN VEHICLE IS MOVING. THE WATER HITS AT THE BASE OF THE WINDSHIELD. WORKS FINE WHILE VEHICLE IS NOT MOVING. WAS TRAVELING ON INTERSTATE 70 WHEN A TRUCK SPRAYED SLUSH ONTO THE WINDSHIELD. WAS UNABLE TO WASH THE WINDSHIELD. HAD TO PULL OFF THE HIGHWAY IN BAD WEATHER TO CLEAN THE WINDSHIELD.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 23, 2004200 milesAZ

SHORTLY AFTER PURCHASING VEHICLE REAR SLIDING DOORS CREEK AND RATTLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOUR TIMES AND PROBLEM STILL EXHISTS. THE PASSENGER SIDE DOOR LEAKS AFTER IT RAINS AND THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM SO NO FIX HAS BEEN MADE. WINDOWS PERIODICALLY ROLL DOWN ON THEIR OWN AND THE DEALERSHIP STATES IT'S A FEATURE BUT PROBLEM EXHISTS WHEN PRESSING THE AUTOMATIC LOCK FEATURE NOT JUST THE UNLOCKING FEATURE. WHEN CAR IS RUNNING AND A/C IS STARTED A LOUD KICK IN THE ENGINE OCCURS. VAN HAS FAILED TO START AND PART HAD TO BE REPLACED IN THE ENGINE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 23, 2004OH

2004 NISSAN QUEST - PASSENGER SLIDING DOOR WOULD NOT CLOSE AFTER REPEATED ATTEMPTS. THIS HAS OCCURED MANY TIMES OVER THE LAST FOUR MONTHS. DEALER HAS TRIED TO FIX TWICE AND HAVE HAD PARTS ON ORDER FOR 27 DAYS IN WHICH WE'VE BEEN WITHOUT THE CAR. ALSO, SLIDING DOORS DO NOT STOP WHEN SMALL CHILDREN GET BETWEEN DOOR AND CAR. *AK

Service Brakes, HydraulicCrash1 injured
Filed Feb 19, 2004550 milesCA

WHILE DRIVING APPROXIMATELY 25 MPH DRIVER ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL, VEHICLE HIT A CURB AND A LIGHT POLE. THEN, VEHICLE ROLLED OVER TWICE. DRIVER SUSTAINED MINOR CUTS AND BRUISES DRIVER AND WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT.*AK *MR

Latches/Locks/Linkages › Doors › Latch
Filed Feb 16, 200420 milesOH

I RECENTLY PURCHASED A 2004 NISSAN QUEST, ONE WEEK AFTER OWNERSHIP THE PASSENGER SIDE POWER DOOR BEGAN AND HAS CONTINUED TO RATTLE, THE VAN HAS BEEN TO THE DEALERSHIP WITH NO POSITIVE RESULTS, THE DEALER STATES THAT THERE IS "NO FIX" FOR THE PROBLEM YET ALTHOUGHT THEY ACKNOWLEDGE THE PROBLEM EXISTS, MORE SERIOUSLY, THREE TIMES THE VAN HAS FAILED TO SHIFT PROPERLY, UPON A DEAD STOP THE VAN IS STUCK IN A HIGH GEAR 3RD, 4TH, OR OVERDRIVE. ACCELERATION IS ALMOST IMPOSIBLE AND UNSAFE AS I AM UNABLE TO BRING THE VAN UP TO SPEED WITH THE GAS PEDAL FULLY PRESSED! THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO IT CONTINUES.*AK

Visibility › Windshield Wiper/Washer
Filed Feb 10, 2004NY

THE INTERIOR LIGHTS ILLUMINATED AS THE AUTOMATIC, REAR PASSENGER SIDE DOOR SUDDENLY STARTED TO OPEN. *PH VEHICLE ALSO HAVING PROBLEMS WITH RADIO EQUIPMENT BEING INOPERATIVE, WINDSHIELD WIPERS , AND TRANSMISSION MAKING A WHINING NOISE.*MR

Latches/Locks/Linkages › Doors › Latch
Filed Feb 9, 2004165 milesFL

I BOUGHT THIS 2004 NISSAN QUEST SE ON SEPTEMBER 18, 2003 AND TOOK A ROAD TRIP VISIT MY DAUGHTER 1300 MILES AWAY FORM MY HOME. DURING THE TRIP, WE NOTICED AIR INFILTRATION FROM THE PASSENGERS DOOR AND THE RIGHT SIDE SLIDING DOOR. IN ADDITION TO THE AIR LEAKS, THE RIGHT SLIDING DOOR AND THE REAR HATCH RATTLED, SOMETIMES CONSTANTLY AND OTHER TIMES WHEN PASSING OVER IRREGULARITIES IN THE PAVEMENT. I TOOK THE VAN TO THE DEALER ON NUMEROUS OCCASIONS AND IT STILL IS NOT FIXED. THIS SINCE THESE ARE POWER DOORS I WOULD EXPECT THAT THERE IS A POSITIVE LATCH UPON CLOSING, HOWEVER I WAS ASKED IF I STOPPED AND CYCLED THE DOOR. I HAVE FOUND THE SIDE DOORS AND REAR HATCH TO BE NOT LATCHED TIGHTLY ON AT LEAST SIX OCCASIONS. IN ADDITION, THE POWER SLIDING DOORS DO NOT ALWAYS OPEN FROM COMMANDS TO THE DOOR HANDLE. ON ONE VISIT, THE DEALER REPLACED THE MASK, OTHER PARTS ON REAR LIFT GATE AND ADJUSTED THE REAR LATCH, AND IT STILL RATTLES. I FOUND THE UPPER TAILGATE STOPLIGHT TO ALSO HAVE LOOSE PARTS INSIDE IT (HAS NOT BEEN FIXED YET). THE RIGHT AND LEFT REAR VENT WINDOWS WERE RATTLING AND FOUND TO BE LOOSE AT THE HINGES. BOTH REAR TAIL LIGHT ASSEMBLIES WERE FOUND TO HAVE LOOSE STRUCTURAL PARTS INTERNALLY. LEFT ONE HAS BEEN REPLACED WITH ONE THAT DON'T RATTLE. HOWEVER, A LOOK AT THE NEW QUESTS ON THE DEALERS LOT FOUND MOST TO ALL TAILLIGHTS RATTLED. DURING THE TRIP THE VAN WAS HARD TO CONTROL AND DRIFTED TO THE LEFT AT HIGHWAY SPEEDS, WHEN I GOT TO MY DAUGHTERS HOUSE I MADE AN APPOINTMENT TO HAVE

Visibility › Windshield Wiper/Washer
Filed Feb 2, 2004250 milesMN

WINDSHIELD WASHER SPRAY TOO LOW, NOT HITTING WINDSHIELD HIGH ENOUGH TO DO ANY GOOD. WIPERS NOT ABLE TO CLEAN WINDSHIELD AT SPEEDS ABOVE 45 MPH. *JB

Electrical System
Filed Jan 31, 2004545 milesNJ

PURCHASED VEHICLE ON 1/6/04. ON 1/7/04 RADIO WOULD, INTERMITTENTLY CUT OUT. BROUGHT VEHICLE TO DEALER ON 1/9/04. WAS INSTRUCTED BY DEALER TO RETURN VEHICLE FOR REPAIR ON 1/15/04. TO COMPLETE THE REPAIR THE AUDIO UNIT WAS REPLACED. ON 1/31/04 RADIO REPEATED ORIGINAL PROBLEM OF CUTTING OUT, BROUGHT VEHICLE TO DEALERSHIP FOR VERIFICATION AS SERVICE WAS NOT OPEN. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Jan 28, 20046,000 milesSC

POWER DOORS , LIFTGATE, AND SUN ROOF OCCASIONALLY FAIL TO OPEN AND CLOSE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 28, 20047,990 milesSC

APPLIED BRAKES AND VAN DID NOT SLOW OR STOP PROPERLY, ENGINE SPEED INCREASED, DRY ROAD, FELT LIKE SLIDING ON ICE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 28, 20044,800 milesSC

2004 NISSAN QUEST: POWER DOOR OPENED WHILE VAN WAS MOVING. *AK

Structure › Body › Door
Filed Jan 27, 200475 milesOH

DRIVER SIDE AND PASSENGER SIDE SLIDING DOOR MAKE RATTLING NOISE WHEN DRIVING. THE DEALER HAS TO REPAIR THREE TIMES, AND STILL MAKE THAT NOISE SOMETIMES. *JB

Power Train › Automatic Transmission
Filed Jan 26, 20046,400 milesMO

AUTOMATIC TRANSMISSION STUCK IN 3RD GEAR. BACKED VEHICLE OUT OF PARKING PLACE. PUT INTO "DRIVE" TO PULL FORWARD AND VAN DIDN'T MOVE. SHIFTED INTO "NEUTRAL" THEN BACK TO "DRIVE" AND PRESSED ACCELERATOR, AND VEHICLE DIDN'T MOVE. PRESSED ACCELERATOR FURTHER AND VEHICLE FINALLY STARTED TO MOVE FORWARD VERY SLOWLY AT APPROXIMATELY. 3500 RPM. DROVE ABOUT 2 MILES THIS WAY AND PARKED IN ANOTHER PARKING LOT; TRANSMISSION DID NOT SHIFT THE ENTIRE 2 MILES. THIS ISSUE IS YET ANOTHER IN A LONG LIST OF ISSUES WITH THIS VEHICLE. PHONED SALES/SERVICE DEALER, WHO HAD IT TOWED TO THEIR LOT. *LA

Electrical System
Filed Jan 26, 20046,000 milesNY

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED INTERMITTENTLY WHILE THE VEHICLE WAS IN MOTION OR WHEN IT WAS SITTING STILL. WHEN THE DOOR OPENED IT WAS DIFFICULT TO CLOSE. IN ONE INSTANCE THE DOOR ACTUALLY SHUT ON THE CONSUMER. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Jan 22, 2004NY

PROBLEMS WITH THE CLOSING OF THE 2004 NISSAN QUEST SLIDING DOORS. ONE OF THE SLIDING DOORS WAS NOT CLOSING ALL THE IN DUE TO PROBLEMS WITH THE AUTOMATIC CLOSING. SOMETIMES, THE DOOR DOESN'T CLOSE AT ALL. THE PROBLEM WAS BROUGHT TO THE ATTENTION OF NISSAN DEALER THREE TIMES. THE FIRST TWO TIMES, NISSAN CLAIMED THAT IT WAS FIXED, BUT OBVIOUSLY NOT. NOW THE VEHICLE IS WITH THE DEALER FOR A WEEK, STILL NOT FIXED.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 22, 20043,000 milesFL

WHEN BACKING OUT PASSENGER'S SIDE SLIDING DOOR OPENED. ONCE THE DOOR OPENED IT WAS IMPOSSIBLE TO CLOSE IT. VEHICLE WAS TAKEN TO DEALER, WHO CLAIMED THAT THE DOOR WAS FIXED. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 15, 20045,175 milesMA

I HAVE HAD A CONTINUING PROBLEM WITH THE REAR SLIDING DOORS ON MY NEW 2004 NISSAN QUEST. WHAT STARTED AS AN EXCESSIVE AMOUNT OF RATTLING OF THE REAR DOORS HAS ESCALATED TO THE POINT WHERE THE DOORS DO NOT FUNCTION PROPERLY. I'VE TAKEN THE QUEST IN TO HAVE THE DOORS ADJUSTED FIVE TIMES AT THE LOCAL NISSAN DEALER AND THE DOORS CONTINUE TO RATTLE. THE LOCAL NISSAN DEALER WAS ACTUALLY ABLE TO STOP THE DRIVER'S SIDE DOOR FROM RATTLING, BUT THIS RESULTED IN A DOOR NOT ABLE TO BE OPENED USING THE EXTERIOR HANDLE, YOU HAD TO USE THE KEY-FOB OR INTERIOR SWITCHES (NOT ACCEPTABLE IN A $33,000 AUTOMOBILE). THE CAR WAS BROUGHT BACK IN FOR SERVICE AND WHILE THE DOOR NOW OPERATES (SORT OF  SEE BELOW), THE RATTLING IS BACK. THE LOCAL NISSAN DEALER WHERE I BOUGHT THE CAR DOES NOT KNOW WHAT ELSE TO DO WITHOUT INPUT DIRECT FROM NISSAN - I HOPE THEY ARE WORKING ON A SOLUTION TO THE QUESTS SLIDING DOOR PROBLEMS! THE PROBLEMS WITH MY VEHICLES REAR SLIDING DOORS CONTINUE TO GET WORSE. ON WEDNESDAY, JANUARY 14, 2004 I HAD A PROBLEM WITH BOTH SLIDING DOORS; NEITHER WAS ABLE TO BE CLOSED. MILES FROM HOME IN SUBZERO WEATHER WITH A CAR WHOSE SIDING REAR DOORS WOULD NOT CLOSE  BET YOU CAN IMAGINE HOW HAPPY I WAS. THANK GOD I FIGURED OUT HOW TO OPERATE THE DOORS MANUALLY. THIS STORY ONLY GETS WORSE! AFTER MANUALLY CLOSING THE DOORS, I SWITCHED ON THE DOORS AGAIN FOR ELECTRICAL OPERATION AND COMMENCED MY TRAVEL TOWARDS HOME; IMAGINE MY HORROR WHEN TRAVELING DOWN THE ROAD AT ABOUT 45 MPH TO HAVE THE PASS

Latches/Locks/Linkages
Filed Jan 15, 2004150 milesNJ

PASSENGER SIDE POWER SLIDING DOOR WILL NOT STAY CLOSED. *CB

Visibility
Filed Jan 15, 2004TX

REAR DOOR, BOTH SLIDING SIDE DOORS HAVE A RECURRENG RATTLES,SQUEAKS AND CLUNKS. NOTICED THE PROBLEM AFTER DRIVING THE VEHICLE A FEW MILES, DEALER TRY TO FIXED, BUT AFTER A FEWS DAYS THE PROBLEM COME BACK. I WANT THE NISSAN TO REPLACE THE VEHICLE, I'M CONVINCED THE PROBLEM WILL NOT GO AWAY.

Engine and Engine Cooling
Filed Jan 13, 2004GA

WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC. *AK

Structure › Body › Door
Filed Jan 12, 2004330 milesFL

CONSUMER COMPLAINED ABOUT SLIDING DOOR PROBLEM. *AK THE DOOR IS SUPPOSE TO RETURN TO OPEN POSITION IF THERE'S A PERSON OR OBJECT IN THE WAY. THE DOOR IS DOING TOTAL OPPOSITE OF THAT. MECHANIC STATED THE DOOR IS HEAVY AND WOULD BE HARD TO REPAIR WITHOUT USING FORCE. *PH

Latches/Locks/Linkages › Doors › Latch
Filed Jan 11, 2004CT

I OWN AN SL PURCHASED IN OCT 2003. THERE HAS BEEN ONE CONTINUAL PROBLEM AND THREE NEW PROBLEMS RECENTLY. FIRST THE NEW PROBLEMS: THE PAST 2 WEEKS TEMPS HAVE BEEN IN SINGLE DIGITS AND THERE HAS BEEN NO SNOW OR RAIN. I HAVE HAD TO KEEP CAR IN DRIVEWAY. DURING THESE PAST WEEKS I'VE EXPERIENCED THREE PROBLEMS, ONE OF WHICH INFURIATED ME. FIRST TWO ITEMS - PASSENGER WINDOW WILL NOT OPEN AND CAR DOES NOT 'BEEP' WHEN I LOCK FROM REMOTE (WHICH MAKES ME HAVE TO TURN BACK AND DOUBLE CHECK THE DOORS ONLY TO FIND IT HAS INDEED LOCKED)- ARE ANNOYING AND I ATTRIBUTED THEM TO THE TEMPERATURE. THE THIRD PROBLEM OCCURRED YESTERDAY: PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT CLOSE ONCE OPENED. IT WOULD BEEP, SLIDE ALMOST CLOSED, THEN OPEN RIGHT UP AGAIN. I COULD NOT FORCE IT TO REMAIN CLOSED. THIS HAPPENED IN A GROCERY STORE PARKING LOT, TEMPERATURE WAS -1 DEGREES, CAR HAD A COUPLE HUNDRED DOLLARS WORTH OF PURCHASES INSIDE, AND I HAD MY VERY YOUNG CHILD WITH ME. AFTER CHECKING MANUAL AND SPEAKING WITH PEOPLE AT THE NISSAN DEALERSHIP (NEITHER OF WHICH WERE HELPFUL, TO BE HONEST) I TRIED CLEANING THE TRACKS AROUND DOOR. THERE WAS NO ICE, DIRT, SAND, ETC. AND STILL THE DOOR WOULD NOT CLOSE. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO MANUAL OVERRIDE WHICH WOULD HAVE ALLOWED ME TO CLOSE THE DOOR. LATER IN THE DAY AFTER THE CAR HAD BEEN IN THE SUN A FEW HOURS, MY HUSBAND WAS ABLE TO GET THE DOOR CLOSED ENOUGH TO GRAB AND LOCK IT. THIS DOOR ISSUE IS UNACCEPTABLE. WE HAVE THREE YOUNG CHILDREN

Latches/Locks/Linkages › Doors › Latch
Filed Jan 9, 2004150 milesCA

CONSUMER HAD PROBLEMS TRYING TO REOPEN THE AUTOMATIC SLIDING PASSENGER DOOR FROM THE INSIDE/OUTSIDE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Engine and Engine Cooling › Exhaust System
Filed Jan 6, 2004FL

CHECK ENGINE LIGHT WAS ON DUE TO SMALL EXHAUST LEAK; HOWEVER, SERVICE MANAGER INFORMED CONSUMER THAT VAN STILL COULD BE USED UNTIL PARTS FOR REPAIR ARRIVE. *LA (NAR) *CB

Latches/Locks/Linkages › Doors › Latch
Filed Dec 30, 2003MI

ON 10/25/03 WE PURCHASED A 2004 NISSAN QUEST. WITHIN ONE WEEK OF PURCHASE WE NOTICE A LOUD RATTLING NOISE COMING FROM THE DRIVER SIDE REAR SLIDING DOOR. AFTER 2 ATTEMPTS TO REPAIR AT THE DEALERSHIP THE NOISE WAS ATTENUATED BUT STILL PERSISTED. AFTER THE 2ND VISIT THE RATTLING SOUND EXPANDED TO INCLUDE A CREAKING NOISE EACH TIME WE BRAKED. ON 11/29/03 THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN SO WE PLACED OUR CHILDREN IN THE VAN USING THE AUTOMATIC SLIDING DOOR ON THE REAR PASSENGER SIDE. AFTER BUCKLING THE CHILDREN IN WE STARED THE VAN AND LEFT FOR HOME. AT APPROXIMATELY 11:55PM THE DRIVER SIDE REAR DOOR POPPED OPEN!!! ON 12/01/03 MY WIFE BROUGHT THE VAN BACK TO THE DEALERSHIP FOR THE FOURTH TIME, WHERE AN ATTEMPT WAS MADE TO FIX THE RATTLING AGAIN AND THE DOORS WERE ADJUSTED. ON 12/02/03 THREE HOURS AFTER PICKING UP THE CAR FROM THE DEALERSHIP THE DRIVER SIDE PASSENGER DOOR LOCKED AGAIN AND THE AUTOMATIC DOOR WENT INTO A SPASM WHERE IT WOULD START TO CLOSE BUT THEN POP BACK OPEN. WE EVENTUALLY WERE ABLE TO CLOSE THE DOORS BUT THE RATTLING PERSISTED. THE LOCKING AND JAMMING OF THE DOORS IS INCONSISTENT BUT THE RATTLING SOUND OCCURS WHENEVER WE GO OVER 35 MPH. WE ARE NOW SCHEDULED TO BRING THE CAR IN FOR ITS 5TH VISIT TO THE SERVICE CENTER IN 5 WEEKS. THIS DOOR NOT ONLY HAS RATTLED AND SHOOK DURING THE TIME WE HAVE HAD IT, IT NOW WILL SOMETIMES NOT OPEN AND EVEN WORSE CAN POP OPEN WHILE THE CAR IS MOVING. THIS IS UNSAFE AND THE EXPERIENCE OF WATCHING MY KIDS LOOK OUTSID

Latches/Locks/Linkages › Doors › Latch
Filed Dec 30, 2003MI

PURCHASED 2004 NISSAN QUEST ON 10/25/03. RATTLING SOUND FROM DRIVER SIDE REAR SLIDING DOOR ONE WEEK AFTER PURCHASE. 5 ATTEMPTS TO HAVE IT REPAIRED. ON 11/29/03 DOOR OPENED WHILE DRIVING WITH CHILDREN IN BACK SEAT.

Seats1 injured
Filed Dec 20, 200340 milesFL

A SERIOUS BUT NON LIFE THREATENING INJURY OCCURRED TO THE VICTIM'S RIGHT RING FINGER, CUTTING THROUGH THE NAIL AND NEARLY SEVERING THE FINGERTIP. EMERGENCY MEDICAL ATTENTION WAS REQUIRED. WHILE ATTEMPTING TO SLIDE THE 2ND ROW DRIVERS SIDE SEAT FORWARD, THE SUBJECT FINGER WAS CRUSHED/CUT BY THE SEAT SUPPORT MECHANISM. THE SUBJECTS HAND WAS ON THE REQUIRED LEVER IN A NORMAL FASHION, A WAY IN WHICH NO INJURY WOULD BE EXPECTED. A DESIGN FLAW IN THE PLASTIC PROTECTIVE COVER ALLOWS FOR FINGERS TO BE IN DANGER. A SMALLER FINGER, SUCH AS A CHILD'S, MIGHT HAVE BEEN COMPLETELY SEVERED. NISSAN NEEDS TO PROVIDE A FIX TO THIS DESIGN FLAW TO AVOID FURTHER AND MORE SERIOUS INJURIES FROM OCCURRING. *LA

Visibility › Windshield Wiper/Washer
Filed Dec 6, 2003MN

WINDSHIELD WASHERS ON NISSAN 2004 QUEST ARE INEFFECTIVE. THE SPRAY DOES NOT REACH THE GLASS AT HIGHWAY SPEEDS. THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. THE DEALER ALSO CONFIRMED THE SAME MODELS ON THEIR LOT ALSO HAD THE PROBLEM. IN ADDITION, AFTER A LIGHT SNOWFALL, THE DEALER TOLD ME THAT THEY RECEIVED 3 COMPLAINTS FROM OTHER OWNERS. THE DEALER HAS NOTIFIED NISSAN. *LA

Structure
Filed Dec 2, 2003NY

DASHBOARD IS VISIBLE THROUGH FRONT WINDSHIELD. DRIVER IS NOT ABLE TO SEE CLEARLY OUT OF FRONT WINDSHIELD. *AK A BLACK DASHBOARD COVER WAS ORDERED TO REPLACE THE ORANGE/RED COLORED DASHBOARD. *TT *JB

Structure › Body › Door
Filed Nov 10, 2003841 milesTX

REAR AND SLIDING DOORS HAVE A RECURRENT RATTLE NOISE, TAKEN TO THE DEALER 4 TIMES AND STILL HAVE PROBLEM, NISSAN STATE THAT IS A CARATERISTIC FEATURE OF VEHICLE, BUT I DROVE OTHER VAN AND DID NOT NOTICE THE SAME PROBLEM, THIS IS A LEMON. THEY ABUSE OR HIDE BEHIND THE "CARATERISTIC ISSUE". I DO NOT BELIEVE THEY CAN FIX THIS PROBLEM.*AK

Interior Lighting
Filed Nov 6, 2003458 milesMO

DOME LIGHT FUSE CONTINUOUSLY BLOWS. TOOK THREE TRIPS TO DEALER TO FIND ALL CAUSES. CAUSE WAS APPARENTLY BAD METAL STAMPING IN THE FOUR REAR-COMPARTMENT DOME LIGHTS. WHEN DOME LIGHTS HEATED UP, METAL EXPANDED AND CAUSED A SHORT, BLOWING THE FUSE.*AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Nov 6, 20031,500 milesMO

RADIO FAILS TO RECEIVE ON THE AM BAND. TWO TRIPS TO DEALER REQUIRED TO RESOLVE, WITH THE SECOND REQUIRING EXTENSIVE TIME ONLINE WITH NISSAN TECHNICAL SUPPORT. SITUATION APPARENTLY RECTIFIED BY ADDING A NEW GROUND ON THE RADIO CIRCUIT.*AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Nov 6, 20033,500 milesMO

RADIO/CD/DVD CAN BE "ON" BUT, NO VOLUME HEARD FROM SPEAKERS. INTERMITTENT PROBLEM WITH NO PREDICTABILITY. DEALER HAS OBSERVED, BUT CANNOT REPRODUCE. RADIO MODULE REPLACED TO NO AVAIL.*AK

Structure › Body › Door › Hinge and Attachments
Filed Oct 29, 2003CA

VEHICLE HAS TWO SLIDING DOORS THAT DO NOT CLOSE PROPERLY. CONSUMER HAS TO CONSTANTLY SLAM THE DOOR TO KEEP IT SHUT. THE DOORS ARE MAKING A CRACKING NOISE. *AK

Structure › Body › Door
Filed Oct 26, 20035,790 milesSC

REAR SLIDING PASSENGER DOORS SAFETY MECHANISM FOR DETECTING PERSONS OR OBJECTS DOES NOT PROVIDE PROPER SAFETY. CONTINUOUS PROBLEM. *LA

Visibility › Windshield
Filed Oct 26, 200348 milesSC

REFLECTION OF DASHBOARD AND VAN INTERIOR ONTO WINDSHIELD OBSTRUCTS DRIVERS VIEW, CREATING UNSAFE DRIVER'S ROAD VIEW CONDITIONS. CONTINUOUS SAFETY PROBLEM. *LA

Power Train › Automatic Transmission
Filed Oct 22, 2003173 milesCA

THE AUTOMATIC TRANSMISSION WILL NOT DOWN SHIFT. WHEN THE CONSUMER WAS PULLING ONTO THE FREEWAY, THE VEHICLE FAILED TO ACCELERATE. THE CAUSE OF THE FAILURE WAS UNDETERMINED BECAUSE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK WHEN THE SUN SHINED ONTO THE DASHBOARD, THE REFLECTION REFLECTED ONTO THE WINDSHIELD AND CAUSED AN OBSTRUCTION AND DISTRACTION TO THE DRIVER'S VIEW. THE CORRECT MODEL YEAR 2004. FROM THE PARK POSITION, THE CONSUMER WAS UNABLE TO GO UP AN INCLINE. THE TRANSMISSION DID NOT ENGAGE TO LOW GEAR FOR THE POWER TO MOVE UP THE HILL. THE CONSUMER HAD TO BACK DOWN THE HILL. THE RADIO WOULD GET STATIC WHEN GOING OVER BUMPS, AND THE DRIVER'S SIDE LOWER PANEL WAS COMING APART. *SCC *JB

Electrical System
Filed Sep 24, 20037,925 milesVA

2004 NISSAN MAXIMA SL 3.5L V6 CURRENTLY FOUR FAILURES UNDER VARYING CONDITIONS CAUSE THE VEHICLE COMPUTER TO GO INTO "SAFE MODE", FLASH VDO AND CHECK ENGINE LIGHTS, AND IMMEDIATELY LOSE POWER, REDUCING SPEED TO APPROXIMATELY 20MPH. AUTHORIZED DEALER HAS REPAIRED EACH TIME AND EACH TIME REPORTED FIXED. NISSAN NORTH AMERICA RESTATES SAME, REFUSES TO REPLACE UNDER VA LEMON LAW. CAR OWNED 5 MONTHS, FOUR FAILURES, EACH OF WHICH COULD HAVE KILLED ME, MY FAMILY, OR FELLOW COMMUTERS. THIS CAR TRAVELS APPROXIMATELY 100 MILES PER DAY INTO DC FROM ASHBURN AS WELL AS SERVING FOR TRIPS AND AROUND-TOWN GENERAL FERRYING. NISSAN DOES NOT CARE ABOUT THE SAFETY OF MY FAMILY, FRIENDS, AND THOSE AROUND US. MULTIPLE INCEDENTS, NO FATALITIES - YET, NOR PROPERTY DAMAGED - YET.

Visibility › Windshield
Filed Sep 23, 2003CT

MINIVAN: 2004 NISSAN QUEST THE REFLECTION OF THE DASHBOARD ON THE FRONT WINDOW OBSTRUCTS THE DRIVERS VIEW. THIS REFLECTION IS SO CLEAR THAT YOU CAN EVEN SEE THE COLOR OF THE DASHBOARD IN THE REFLECTION.

Unknown or Other
Filed Sep 23, 2003PA

PROBLEMS WITH 2004 NISSAN QUEST.*MR THE CONSUMER WAS NOT ABLE TO USE THE FRESH AIR SETTING IN THE VEHICLE. THE COOL AIR FROM THE OUTSIDE BECAME HEATED BY THE ENGINE THUS CAUSING WARM AIR TO ENTER THE CABIN OF THE VEHICLE INSTEAD OF COOL AIR. *NM

Electrical System
Filed Sep 21, 2003SC

REAR SLIDING PASSENGER DOOR SAFETY MECHANISM FOR DETECTING LIMBS/ETC. DOES NOT FUNCTION TO PROVIDE SAFETY. THIS MECHANISM FORCEFULLY PUSHED A 130 LB ADULT THAT WAS APPLYING SIGNIFICANT PRESSURE TO STOP THE DOOR, BEFORE HITTING A 2 YR OLD CHILD. ADULT UNABLE TO PREVENT DOOR FROM CLOSING, HAD TO PULL CHILD OUT OF HARM IN ADDITION TO SELF. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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