No owner complaints are on file for this vehicle. It has been recalled 18 times.
18 safety recalls
Part 573 reports
Service Brakes, Air › Supply › Reservoir/Tank19V107000
Filed Feb 21, 20199 vehiclesMack Trucks, Inc.
Defect. Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk. The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive brake applications, reducing braking performance and increasing the risk of a crash.
Remedy. Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0417.
Suspension › Front › Hub16V929000
Filed Dec 23, 2016200 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Risk. Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy. Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Power Train › Driveline › Driveshaft16V099000
Filed Feb 19, 201633,981 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Risk. If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy. Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
Trailer Hitches › Fifth Wheel Assembly15V644000
Filed Oct 13, 2015448 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Risk. If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy. Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.
Service Brakes, Air › Disc › Chamber15V521000
Filed Aug 17, 201579 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.
Risk. Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.
Remedy. Mack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement of the disc brake caliper and brake chamber will be performed and the addition of two washers per brake assembly will be installed, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0392.
Trailer Hitches › Fifth Wheel Assembly15V139000
Filed Mar 11, 2015262 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.
Risk. An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.
Remedy. Mack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.
Service Brakes, Air › Supply › Reservoir/Tank15V057000
Filed Feb 3, 201585 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured June 1, 2013, to November 28, 2014. These trucks may be equipped with an 88 liter air reservoir for the brakes instead of a 96 liter air reservoir. The lower volume of air may result in increased distances being needed to stop the truck. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
Risk. If the truck unexpectedly requires extra distance to stop, there is an increased risk of a crash.
Remedy. Mack will notify owners, and dealers will install a larger air brake reservoir tank, free of charge. The recall began April 1, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0389.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Risk. If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Remedy. Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Service Brakes, Air14V207000
Filed Apr 18, 2014490 vehiclesMack Trucks, Inc.
Defect. Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured February 1, 2013, through January 27, 2014, and equipped with a vertical wet tank (aka supply air tank) for the brake system. The pressure relief valve may not have been installed in the tank during manufacturing.
Risk. Without a pressure relief valve, the air tank could rupture from being overpressurized increasing the risk of injury.
Remedy. Mack will notify owners, and dealers will install a pressure relief valve in the air tank, free of charge. The recall began on June 11, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0380.
Exterior Lighting › Turn Signal › Flasher Unit14V208000
Filed Apr 18, 201444,047 vehiclesMack Trucks, Inc.
Defect. Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Risk. A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy. Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 21, 2019. Source: NHTSA Office of Defects Investigation.