2017 Mack Pinnacle (cxu)

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Suspension › Front › Hub16V929000

Filed Dec 23, 2016200 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

Risk. Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

Remedy. Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

Tires › Tread/Belt16V714000

Filed Oct 6, 201657 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2017 Pinnacle CHU and CXU trucks manufactured March 9, 2016, to May 19, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separation.

Risk. Partial tread separation can increase the risk of a crash.

Remedy. Mack will notify owners, and Goodyear dealers will replace the affected tires, free of charge. The recall began on November 7, 2016. Owners may contact Mack customer service at 1-800-866-1177, or Goodyear customer service at 1-800-592-3267. Mack's number for this recall is SC0405.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2022	0	2	Routine
2021	0	2	Routine
2020	0	3	Routine
2019	0	2	Routine
2018	0	3	Routine
2017 — this page	0	2	Routine
2016	0	2	Routine
2015	0	15	Routine
2014	0	18	Routine
2013	2	13	Routine
2012	0	12	Routine
2011	0	11	Routine

Compare every Pinnacle (cxu) year →

Other Mack models

All Mack models →

Mack 16 Anthem (an) 11 Granite (gr) 9 CXU612 7 GU 6 CH 6 Cxu 5 CH600 5 CV 4 CL 4

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 23, 2016. Source: NHTSA Office of Defects Investigation.