Mack Trucks, Inc.: Steering
Mack Trucks, Inc. reported this defect to federal regulators on Oct 17, 2013 and put the number of vehicles at risk at 535. The repair is free for as long as the recall stands.
The defect
Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.
The risk
A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.
The remedy
Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Mack Granite (gu) | 0 | 13 | 0 | 0 |
| 2014 Mack Pinnacle (cxu) | 0 | 18 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V493000.
Full record for the 2014 Mack Granite (gu) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →