Mack Trucks, Inc.: Forward Collision Avoidance › Adaptive Cruise Control
Mack Trucks, Inc. reported this defect to federal regulators on Sep 9, 2014 and put the number of vehicles at risk at 538. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
The risk
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
The remedy
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Mack Chu | 0 | 4 | 0 | 0 |
| 2015 Mack Pinnacle (cxu) | 0 | 15 | 0 | 0 |
| 2014 Mack Chu | 0 | 5 | 0 | 0 |
| 2014 Mack Pinnacle (cxu) | 0 | 18 | 0 | 0 |
| 2013 Mack Pinnacle (cxu) | 2 | 13 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V545000.
Full record for the 2015 Mack Chu → · Recalls carrying a do-not-drive advisory → · Where this data comes from →