Mack Trucks, Inc.: Exterior Lighting
Mack Trucks, Inc. reported this defect to federal regulators on Apr 18, 2014 and put the number of vehicles at risk at 1,342. The repair is free for as long as the recall stands.
The defect
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
The remedy
Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Mack Pinnacle (cxu) | 0 | 15 | 0 | 0 |
| 2014 Mack Pinnacle (cxu) | 0 | 18 | 0 | 0 |
| 2013 Mack Pinnacle (cxu) | 2 | 13 | 0 | 0 |
| 2012 Mack Pinnacle (cxu) | 0 | 12 | 0 | 0 |
| 2011 Mack Pinnacle (cxu) | 0 | 11 | 0 | 0 |
| 2010 Mack Cxu | 1 | 7 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V205000.
Full record for the 2015 Mack Pinnacle (cxu) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →