Mack Trucks, Inc.: Suspension › Front › Hub
Mack Trucks, Inc. reported this defect to federal regulators on Dec 23, 2016 and put the number of vehicles at risk at 200. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
The risk
Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
The remedy
Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
20 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mack Granite (gu) | 1 | 3 | 0 | 1 |
| 2017 Mack Pinnacle (chu) | 0 | 3 | 0 | 0 |
| 2017 Mack Pinnacle (cxu) | 0 | 2 | 0 | 0 |
| 2017 Mack Titan (td) | 0 | 2 | 0 | 0 |
| 2016 Mack Pinnacle (chu) | 0 | 3 | 0 | 0 |
| 2016 Mack Pinnacle (cxu) | 0 | 2 | 0 | 0 |
| 2015 Mack Granite (gu) | 1 | 12 | 0 | 0 |
| 2015 Mack Pinnacle (chu) | 0 | 4 | 0 | 0 |
| 2015 Mack Pinnacle (cxu) | 0 | 15 | 0 | 0 |
| 2015 Mack Titan (td) | 0 | 2 | 0 | 0 |
| 2014 Mack Granite (gu) | 0 | 13 | 0 | 0 |
| 2014 Mack Pinnacle (chu) | 0 | 4 | 0 | 0 |
| 2014 Mack Pinnacle (cxu) | 0 | 18 | 0 | 0 |
| 2014 Mack Titan (td) | 0 | 2 | 0 | 0 |
| 2013 Mack Pinnacle (chu) | 0 | 3 | 0 | 0 |
| 2013 Mack Pinnacle (cxu) | 2 | 13 | 0 | 0 |
| 2013 Mack Titan (td) | 0 | 2 | 0 | 0 |
| 2012 Mack Granite (gu) | 0 | 13 | 0 | 0 |
| 2012 Mack Pinnacle (chu) | 0 | 8 | 0 | 0 |
| 2012 Mack Pinnacle (cxu) | 0 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V929000.
Full record for the 2017 Mack Granite (gu) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →