2019 Mack Pinnacle (cxu)

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Electronic Stability Control (esc) › Control Module › Software21V233000

Filed Apr 1, 2021557 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Risk. A vehicle that drifts out of its lane increases the risk of a crash.

Remedy. Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

Visibility › Rearview Mirrors/Devices › Exterior19V054000

Filed Jan 24, 20193,906 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

Risk. If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.

Remedy. Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2022	0	2	Routine
2021	0	2	Routine
2020	0	3	Routine
2019 — this page	0	2	Routine
2018	0	3	Routine
2017	0	2	Routine
2016	0	2	Routine
2015	0	15	Routine
2014	0	18	Routine
2013	2	13	Routine
2012	0	12	Routine
2011	0	11	Routine

Compare every Pinnacle (cxu) year →

Other Mack models

All Mack models →

Mack 16 Anthem (an) 11 Granite (gr) 9 CXU612 7 GU 6 CH 6 Cxu 5 CH600 5 CV 4 CL 4

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 1, 2021. Source: NHTSA Office of Defects Investigation.