1999 Lincoln Town Car

Routine

Owners filed 148 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k
100,000 milesMedian miles at failure

77 complaints record an odometer reading. Failures cluster around 150,000200,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags14
304
Air Bags › Side/Window8
406
Suspension7
000
Steering7
110
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip6
110
Air Bags › Frontal6
402
Suspension › Front › Control Arm › Lower Ball Joint5
000
Visibility › Windshield4
000
Structure › Body4
100
Fuel/Propulsion System4
010

6 safety recalls

Part 573 reports
Steering15E082000
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.

Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Tires00V356000
Filed Dec 12, 200010,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: CERTAIN LIMOUSINES STRETCHED OVER 60 INCHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 109, "NEW PNEUMATIC TIRES," AND NO. 110, "TIRE SELECTION AND RIMS."

Risk. THE VEHICLE WEIGHT COULD EXCEED THE MAXIMUM LOAD RATING FOR THE TIRE, INCREASING THE RISK OF PREMATURE TIRE WEAR OR BLOWOUT.

Remedy. DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.

Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer00V200000
Filed Jul 18, 2000875,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Remedy. OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Seat Belts › Front › Anchorage00V157001
Filed Jun 12, 20001,167 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Seat Belts › Front › Anchorage00V157002
Filed Jun 12, 20001,129 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Suspension › Front › Control Arm › Lower Ball Joint98V322000
Filed Dec 16, 1998175,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Risk. IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

What owners reported

Newest filings
Suspension
Filed Sep 30, 2024MS

See attached document for complaint.

Seat Belts
Filed Apr 27, 2023DE

Front driver seatbelt does not lock. Unknown when or why this occurred. All other seatbelts in car still functioning. Not repaired yet. Would this be covered under any type of federal warranty?

Steering
Filed Dec 28, 2022132,000 milesGA

The contact owns a 1999 Lincoln Town Car. The contact stated while driving approximately 55 MPH, the steering wheel started pulling to the left with extreme force. The contact attempted to correct the over steering and the vehicle started pulling to the right and the left. The contact stated that an unknown warning was illuminated. The contact drove the vehicle back to his residence. The contact stated that he drove the vehicle several more times and the steering failure recurred while driving at various speeds. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the ball joints, upper and lower control arms, and the steering gear needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000. The dealer is requesting the consumer get a diagnostic for $168 eventhough the consumer presented them with a safety recall via carfax.

Structure › BodyCrash
Filed Dec 23, 2020200,000 milesGA

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FIXED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.

Suspension
Filed Jun 18, 202054,000 milesCA

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S AND PASSENGER'S SIDE FRONT UPPER CONTROL ARMS AND BALL JOINTS WERE REPLACED. THE CONTACT CALLED LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD SUITE F, KENNER, LA 70065, (504) 443-2500, AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 54,000.*DT *AS

Engine
Filed Feb 3, 2020150,000 milesVA

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF NOTICED LIQUID DRIPPING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS AND REPAIR. THE DIAGNOSIS WAS A FAILURE WITH THE INTAKE MANIFOLD. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Structure › Body
Filed Jun 20, 2019200 milesMN

TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..

Fuel/Propulsion SystemFire
Filed Apr 15, 2019161,000 milesTN

I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT THAT THIS IS ACTUALLY A VERY DANGEROUS THING IT ALMOST BURNT ME ALIVE GOING DOWN THE ROAD AND THEN ALMOST BURNT A BUSINESS DOWN AND I'M HOPING TO GET SOME SORT OF COMPENSATION BECAUSE NO ONE TOLD ME TILL JUST NOW. IF I COULD GET SOME INFO ON WHO TO CALL AT FORD THAT'D BE GREAT

Air Bags
Filed Nov 12, 2018325,655 milesNC

THE PASSENGER SIDE AIRBAG IS NOT WORKING PROPERLY

Steering
Filed Sep 29, 2018230,000 milesAL

THE STEERING IN MY CAR IS VERY LOOSE. THE CAR TURNS AT THE SLIGHTEST SHIFT OF THE STEERING WHEEL. IT'S DIFFICULT TO CONTROL ON THE INTERSTATE.

Air BagsCrash2 injured
Filed Sep 20, 2018183,000 milesNC

TL* THE CONTACT OWNED A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH IN HEAVY RAIN, THE VEHICLE HYDROPLANED AND CRASHED WITH A FLAT BED TOW TRUCK. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE CONTACT AND A PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED, AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND LATER DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

Fuel/Propulsion System
Filed Apr 11, 2018180,000 milesFL

THIS IS THE 2ND TOWN CAR THAT HAS A HOLE RUSTED IN THE FUEL TANK FILL TUBE IT'S NOT SHOWING NO RECALL BUT I FEEL IT'S A FIRE HAZARD AND AFRAID TO DRIVE

Engine
Filed Jun 4, 2017113,000 milesMO

LINCOLN TOWN CAR, 1999, LEAKING INTAKE MANIFOLD DUE TO DEFECTIVE PART ORIGINALLY USED IN MANUFACTURE OF CAR THAT FORD WAS REPORTEDLY AWARE OF BUT HAS NEVER RECALLED THE CARS FOR REPLACEMENT OF A BETTER PART NOW WITH METAL PARTS TO PREVENT CRACKING THAT OCCURRED IN THE ORIGINAL ALL PLASTIC MANIFOLD INTAKES. AT ONE TIME THERE WAS A VERY UNDER-PUBLISHED LAWSUIT ENABLING OWNERS WHO HAD ALREADY FIXED THIS DEFICIENCY A $700+ REBATE BUT THE OFFER WAS ONLY FOR A SHORT PERIOD OF TIME. APPARENTLY THE FORMER OWNER OF MY LINCOLN TOWN CAR KNEW NOTHING ABOUT THIS OPPORTUNITY AND PROBLEM WAS DIAGNOSED 2 YEARS AGO. PREVIOUS OWNER THOUGHT IT WAS NO BIG DEAL. TODAY MANY FORD OWNERS HAVE BEEN LEFT HOLDING THE BAG FOR THIS EXPENSIVE AND SOMETIMES ENGINE DAMAGING REPAIR WHEN THEY REPORTEDLY KNEW ABOUT THE DEFECT AND CONTINUED SELLING THE CARS. COOLANT CONSTANTLY LEAKS OUT CAUSING POSSIBLE ENGINE DAMAGE AS WELL AS RISK OF OVERHEATING IF COOLANT ISN'T CONSTANTLY ADDED. REPAIR IS APPROXIMATELY $800-$1000. MANY FORDS HAVE BEEN AFFECTED.

Suspension
Filed Oct 17, 2016175,000 milesTX

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 10 MPH, THE BALL JOINTS ON THE VEHICLE BECAME UNDONE. IN ADDITION, THE A FRAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

Equipment › Appliance › Air Conditioner
Filed Aug 4, 2016OH

1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER. *JB

Engine
Filed Jan 7, 201635,000 milesNJ

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE HAD BEEN MAKING AN ABNORMAL NOISE NEAR THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON HAD BEEN ENCOUNTERING THE CYLINDER WALL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Suspension
Filed Nov 10, 2015109,228 milesMT

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A TURN, THE ROCKER ARM LOWERED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS AND THE PASSENGER SIDE OUTER TIE ROD WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE CLANKING NOISE WAS STILL PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,228. UPDATED 02/26/16*LJ *TR

Exterior Lighting
Filed Aug 18, 2015170,000 milesMI

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT 70 MPH, THE PARKING LIGHTS AND THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Engine
Filed Jul 7, 2015109,000 milesNY

THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR DEVELOPED A CRACK AND BEGAN LEAKING ALL OVER THE ENGINE . WE BOUGHT THE CAR IN 2008 AND THE MANIFOLD HAD NOT BEEN CHANGED AND WE KNEW NOTHING OF THE "SETTLEMENT" WITH FORD TO REPLACE THEM.. I CONTACTED FORD AND THEY TOLD ME THAT AGREEMENT ENDED MARCH 16, 2006.. NOW THE FORD DEALER WANTS $1000 TO REPLACE IT.. WHY SHOULD THE CAR OWNER HAVE TO PAY AN EXCESSIVE AMOUNT WHEN FORD IS RESPONSIBLE FOR INSTALLING PLASTIC IN AN ENGINE COMPARTMENT THAT GETS HOT AND IS BOUND TO CRACK AT SOME POINT.. JUST A WARNING .. DON'T BUY A TOWN CAR WITHOUT CHECKING ON RECALLS, BULLETINS, AND SETTLEMENTS...

Fuel/Propulsion System
Filed Feb 23, 2015185,000 milesCA

I PURCHASED A OBDII/EOBD TESTER AND WHILE TESTING MY CAR IT GAVE ME THIS MESSAGE, (FUEL FIRED HEATER DISABLED). IS THIS A SERIOUS PROBLEM/DANGER IF I DRIVE MY VEHICLE. I AM 78 YEARS OLD AND NEVER HEARD OF A FUEL FIRED HEATER. *TR

20 of 148 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
20116300Routine
201013310Routine
20095300Routine
200820300Routine
200784310Routine
2006143210Routine
2005119321Fatalities reported
200483030Routine
2003201100Above average
200265110Routine
2001161640Routine
2000108980Routine
1999 — this page148670Routine
1998154870Routine
1997314860Above average
199625910110Above average
19951659102Fatalities reported
19941555260High concern
19931764560High concern
19922494931Fatalities reported
19911555140Routine
19902094640High concern

Compare every Town Car year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.