1998 Lincoln Town Car

Routine

Owners filed 154 complaints about this vehicle with federal regulators, most often about the exterior lighting › headlights. It has been recalled 8 times.

When it fails
020k40k60k90k120k200k
84,000 milesMedian miles at failure

58 complaints record an odometer reading. Failures cluster around 75,00090,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling9
030
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip8
101
Exterior Lighting › Headlights7
000
Engine and Engine Cooling › Engine › Gasoline7
000
Suspension › Front › Control Arm › Lower Ball Joint6
100
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe5
000
Engine and Engine Cooling › Engine5
000
Structure › Body4
000
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)4
000
Fuel System, Gasoline4
000

8 safety recalls

Part 573 reports
Steering15E082000
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.

Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Vehicle Speed Control07V336000
Filed Aug 3, 20073,600,000 vehiclesFord Motor Company

Defect. ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Tires00V356000
Filed Dec 12, 200010,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: CERTAIN LIMOUSINES STRETCHED OVER 60 INCHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 109, "NEW PNEUMATIC TIRES," AND NO. 110, "TIRE SELECTION AND RIMS."

Risk. THE VEHICLE WEIGHT COULD EXCEED THE MAXIMUM LOAD RATING FOR THE TIRE, INCREASING THE RISK OF PREMATURE TIRE WEAR OR BLOWOUT.

Remedy. DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.

Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer00V200000
Filed Jul 18, 2000875,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Remedy. OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Seat Belts › Front › Anchorage00V157001
Filed Jun 12, 20001,167 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Seat Belts › Front › Anchorage00V157002
Filed Jun 12, 20001,129 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Suspension › Front › Control Arm › Lower Ball Joint98V322000
Filed Dec 16, 1998175,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Risk. IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

Exterior Lighting › Headlights98V028000
Filed Feb 10, 1998571,800 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.

Remedy. OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.

What owners reported

Newest filings
Engine
Filed Aug 30, 2023RI

All body frame has rust.

Electrical System
Filed Apr 9, 2018150,000 milesMI

MAKES LOUD POPPING NOISE WHEN THE WHEEL IS TURNED TO THE EXTREME RIGHT OR LEFT WHETHER THE CAR IS BEING DRIVEN OR STANDING STILL. OCCASIONALLY, THE IGNITION WON'T TURN ON AND THE STEERING WHEEL IS LOCKED, CLOSING THE ENTIRE SYSTEM.

Electrical SystemFire
Filed Nov 15, 201372,534 milesOH

THE CRUISE CONTROL MODULE STOPPED WORKING ON MY VEHICLE AND NOW I'M TOLD IT CAN'T BE REPLACED. SUBSEQUENTLY, THE RADIO & A/C STOPPED WORKING. THIS CRUISE CONTROL MODULE HAD TO BE REPLACED BECAUSE OF IT'S ABILITY TO SPONTANEOUSLY COMBUST THE CAR IN FLAMES AS IT DID ON MY 1996 LINCOLN TOWN CAR. WHY DOESN'T THE GOVERNMENT ENFORCE THE RECALL LAWS? *TR

Engine and Engine Cooling
Filed Jun 23, 2013137,352 milesWV

VEHICLE BEGAN TO OVER HEAT.ONCE IT GOT HOT, THE POWER OF CAR IS,WAS LOST. AFTER HAPPENING A FEW TIMES,I FOUND A VERY SMALL [PIN SIZE] HOLE IN THE THERMASTATE RECIEVING UNIT.THIS IS A PART OF THE MANIFOLD IT SELF. ALL ATTEMPS TO REPAIR THIS PROBLEM HAS FAILED.! TRYING TO FIX THIS PROVED IMPOSSIBLE.THIS PART IS IN FACT MADE OF SOME TYPE OF PLASTIC.AS IT HEATS UP THE PLASTIC EXSPANDS, AND RE-OPENS THE HOLE,WHICH HAS NOW BECOME A CRACK. ALL EFFORDS TO FIND A SEALENT TO STOP THE LEAK,HAS FAILED. TO HAVE THIS CRACK REPAIRED MEANS THAT THE ENTIRE TOP OF THE MOTOR [MANIFOLD] MUST BE RE-PLACED. FORD RE-PLACED THE TERMASTATE HOUSING UNIT IN 2000-2001, WITH AN ALUMINUM PIECE,PROBLEM SOLVED.THERE ARE NO RE-CALLS,NOR EVEN A NOTIFICATION,SENT OUT, TO ADDRESS THIS PROBLEM. I FEEL STORNLY THAT THIS IS IN FACT A KNOWN PROBLEM,WHICH FORD WAS AWARE OF,BUT DECIDED THAT IT DID NOT HAPPEN ENOUGH TO FIX IT.PLEASE NOTE::WHEN THE CAR OVRT HEATS IT SHUTS OFF THE POWER TO THE ENGINE!!! THIS COULD POTIENTIALLY BE AVERY DANGEROUS SITUATION,ESPECIALLY IN HIGH TRAFFIC,HIGH SPEED SITUATIONS!!!! *TR

Engine
Filed Jun 1, 2013125,734 milesOH

I HAVE A 1998 LINCOLN TOWN CAR WITH LOW MILES (125,000). THE CHEAP PLASTIC THAT THE INTAKE MANIFOLD IS MADE OUT OF HAS CRACKED WERE THE HEATER HOSE CONNECTS IN THE BACK CAUSING THE VEHICLE TO NOT BE DRIVE-ABLE DUE TO OVERHEATING. *TR

Suspension
Filed Apr 25, 2013110,000 milesTX

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE FRONT DRIVER'S SIDE CONTROL ARM FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION: LOWER BALL JOINT), BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 110,000. *TR

Electrical System
Filed Feb 22, 2012150,000 milesOH

TL* THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS THEN INFORMED THAT THE WIRING HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT RAIN WOULD LEAK IN THROUGH THE WINDOWS DURING RAINY WEATHER. THE MANUFACTURER WAS NOT MADE AWARE OF EITHER FAILURE. THE FAILURE MILEAGE WAS 150,000.

Fuel System, Gasoline
Filed Nov 10, 2011NY

THE FUEL FILLER WILL NOT ACCEPT GASOLINE AT A NORMAL RATE. EVEN AT MINIMUM SPEED IT WILL SHUT OFF AND/OR SPIT FUEL BACK. HAVE USED DIFFERENT PUMPS, DIFFERENT STATIONS, DIFFERENT POSITIONS HAPPENS ALMOST 100% OF THE TIME. ALSO MAJOR WATER LEAKAGE AROUND WINDSHIELD ON PASSENGER SIDE OF CAR. *TR

Engine and Engine Cooling
Filed Jan 9, 201173,000 milesIL

FAILURE OF THE PLASTIC INTAKE MANIFOLD SYSTEM. LOSS OF COOLANT, ENGINE OVERHEATED, LOSS OF POWER AND CONTROL IN HEAVY TRAFFIC PRESENTED A SERIOUS SAFETY HAZARD. ENGINE INTAKE MANIFOLD SYSTEM IS A DESIGN FLAW AND SUBJECT OF AN EARLIER RECALL BY MANUFACTURER.

Engine and Engine CoolingFire
Filed Nov 19, 201090,000 milesNY

TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE OVER HEATED AND THE MANIFOLD CRACKED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. HE CALLED THE MANUFACTURER AND WAS ADVISED THAT HE HAD TO PAY FOR THE REPAIRS. HE REFERENCED AN UNKNOWN MANUFACTURER'S RECALL. THE VEHICLE WAS PURCHASED USED IN 2007. THE VEHICLE HAD CONTINUED TO OVERHEAT SINCE HE PURCHASED IT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.

Fuel System, Gasoline
Filed Nov 30, 200977,000 milesMI

FUEL SPITS BACK OUT OF FUEL FILLER OPENING. MUST TURN FUEL NOZZLE TO 45 DEGREES TO FILL TANK. *TR

Wheels › Rim
Filed May 14, 200990,000 milesOH

TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE COATING ON THE RIMS WAS WEARING DOWN AND PREVENT AIR FROM REMAINING IN THE TIRES. AS A RESULT, SHE MUST CONSTANTLY PLACE AIR IN THE TIRES. THE TIRE DEALER STATED THAT THE RIMS NEEDED TO BE REPLACED. IN ADDITION, THE HEAD LAMPS HAVE TO BE REPLACED FOR THE SECOND TIME BECAUSE THEY HOLD CONDENSATION, WHICH SHORTS OUT THE ELECTRICAL SYSTEM. LASTLY, THE SEAT BELTS STICK AND ARE DIFFICULT TO USE PROPERLY. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 102,000.

Visibility › Defroster/Defogger/Hvac System
Filed Apr 25, 200952,000 milesMD

WHILE DRIVING HOME FROM WORK BEGAN HEARING A CLICKING SOUND PULLED OVER CALLED MY HUSBAND HE CAME OUT DECIDED IT WAS SAFE TO DRIVE HOME, STARTED THE CAR THE NEXT MORNING THE HEAT WAS BLOWING AT FULL SPEED COULD NOT TURN OFF HAD TO CLOSE ALL VENTS AND RIDE WITH ALL WINDOWS DOWN, TOOK CAR BACK TO DEALER THEY INFORMED ME THAT THE HEATING& AC HAD A BROKEN PEACE TOOK TO THE SHOP AND PAID A LITTLE OVER $1600 TO TAKE OUT MY DASH AND REPLACE IT THIS WAS 2004. LAST MONTH THE SAME THING HAS HAPPENED AND I DON'T FEEL IT'S FAIR THAT I SHOULD KEEP REPLACING A FAULTY PART AT $1600 AN INCIDENT LINCOLN SHOULD PAY FOR THIS PART TO BE REPLACED SINCE IT DOES NOT COME FROM NORMAL WEAR BUT A CHEAP PART PUT ON A NOT SO CHEAP VEHICLE. *TR

Fuel System, Gasoline
Filed Apr 18, 200985,000 milesMO

UNABLE TO PROPERLY PUMP FUEL INTO THE VEHICLE. CAN ONLY PUT IN ABOUT 1/2 GALLON BEFORE THE PUMP SHUTS OFF. SOMETIMES FUEL BLOWS BACK OUT THE FILLER NECK. CALL TO DEALERSHIP WAS TOLD CAR HAD DEVELOPED A FUEL VENTING PROBLEM. APPEARS THEY KNOW THIS IS COMMON PROBLEM AND YET NO ONE IS NOTIFIED. SAY THEY WILL TRACK DOWN THE PROBLEM FOR 89.00 BUT THEN I WILL HAVE TO PAY FIX THE PROBLEM SEPARATELY. *TR

Structure › Body
Filed Apr 17, 200989,000 milesMO

LAST YEAR I FIRST NOTICED THAT AFTER A HARD RAIN THE REAR DRIVERS PASSENGER DOOR WOULD HAVE WATER SLOSHING AROUND IN IT. NOW THE REAR PASSENGER SIDE FLOOR BOARD IS ALMOST CONSTANTLY WET. RAIN AND CARWASHES MAKE THE PROBLEM WORSE BUT EVEN A BIG PUDDLE CAN SOAK IT AGAIN. *TR

Engine and Engine Cooling › Engine
Filed Mar 23, 2009102,783 milesTX

1998 LINCOLN TOWNCAR PLASTIC INTAKE LEAKAGE PROBLEMS FROM CRACKS THAT ORIGINATED FROM OEM FAULTY DESIGN. I WOULD LIKE TO STATE, "FORD AND/OR HIS LEGAL DISTRIBUTOR DID NOT DISCLOSE THAT THE DESIGN OF THE PLASTIC INTAKE MANIFOLD WAS DEFECTIVE AND DID NOT CONTACT ME THEREAFTER IN REGARD TO THIS MATTER WHEN AND AFTER I PURCHASED SAID VEHICLE". IF FORD'S LEGAL DISTRIBUTOR HAD DISCLOSED THE DEFECTIVE DESIGN I WOULD NOT HAVE BOUGHT THE VEHICLE. THE COST FOR THE REPAIR AND THE POSSIBILITY OF ENGINE DAMAGE IS ENORMOUS. FORD SHOULD BE HELD LIABLE FOR NEGLECT TO DISCLOSE THIS INFORMATION FOR BUYER'S OF THIS VEHICLES. *TR

Structure › Body
Filed Mar 18, 2009117,000 milesVA

TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. SINCE EARLY FEBRUARY OF 2009, WATER BUILDS UP IN THE DOOR OF THE VEHICLE AFTER IT RAINS OR THE VEHICLE IS WASHED. IN ADDITION, THE INTERIOR OF THE VEHICLE BECOMES WET EVERYTIME IT RAINS. THE CONTACT FEELS THAT THIS IS A MANUFACTURER DEFECT AND WOULD LIKE SOMEONE TO LOOK INTO THE ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 117,000.

Engine and Engine Cooling
Filed Jan 31, 200964,000 milesFL

I TOOK MY 1998 LINCOLN TO A DEALERSHIP FOR DIAGNOSIS OF ENGINE NOISE AND IT WAS DETERMINED THE INTAKE MANIFOLD WAS CRACKED CAUSING LOSS OF COOLANT AND COLLATERAL DAMAGE COSTING $1400.00. THE DEALER ADVISED THIS WAS A RECALL ITEM BUT EXPIRED IN 2005. CUSTOMER SERVICE FOR FORD WOULD NOT GRANT ANY CONCESSIONS AND BEING ON A FIXED INCOME, I'M LOOKING FOR SOME FINANCIAL RELIEF. I HAD BEEN TO THE DEALERS IN THE PAST FOR SERVICE AND NEVER ONCE DID THEY MENTION A RECALL, EVEN PRIOR THE EXPIRATION DATE. I NEVER RECALLED A NOTICE POSSIBLY BUYING THE CAR IN 2000 BUT YOU WOULD THINK THE DEALERSHIP COMPUTERS WOULD ALERT TO THE RECALL. YOUR ASSISTANCE WOULD BE MUCH APPRECIATED. *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 15, 2008168,000 milesGA

TL*THE CONTACT OWNS 1998 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARS A SQUEAKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER STATED THAT THE DUST COVER ON THE LOWER BALL JOINT OF THE FRONT PASSENGER SIDE WAS WORN, AND THE BALL JOINT WAS CRACKED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE MILEAGE WAS 168,000. UPDATED 10/14/08. *LJ UPDATED 10/16/08. *JB

Engine and Engine Cooling
Filed May 28, 200816,000 milesOK

TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT NOTICED FLUID LEAKING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY STATED THAT THE THERMOSTAT FAILED. REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER MECHANIC, BUT NO REPAIRS WERE MADE. SHE BEGAN LOOKING FOR ASSISTANCE WITH HAVING HER VEHICLE REPAIRED. UNFORTUNATELY, THE DEALER WAS ALSO UNABLE TO PROVIDE THE ASSISTANCE SHE NEEDED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/3/08 *CN THE CONSUMER STATED THE INTAKE MANIFOLD WAS CRACKED. UPDATED 07/03/08.

20 of 154 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
20116300Routine
201013310Routine
20095300Routine
200820300Routine
200784310Routine
2006143210Routine
2005119321Fatalities reported
200483030Routine
2003201100Above average
200265110Routine
2001161640Routine
2000108980Routine
1999148670Routine
1998 — this page154870Routine
1997314860Above average
199625910110Above average
19951659102Fatalities reported
19941555260High concern
19931764560High concern
19922494931Fatalities reported
19911555140Routine
19902094640High concern

Compare every Town Car year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.