Owners filed 5 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
0
0
0
Vehicle Speed Control
1
0
0
0
Steering
1
0
0
0
Air Bags
1
0
0
0
3 safety recalls
Part 573 reports
Steering › Rack and Pinion › Pinion Shaft14V704000
Filed Nov 5, 201436,888 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy. Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering13V385000
Filed Aug 29, 2013355,000 vehiclesFord Motor Company
Defect. Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy. Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe10V638000
Filed Dec 9, 2010161 vehiclesExecutive Coach Builders
Defect. EXECUTIVE COACH IS RECALLING CERTAIN MODEL YEAR 2008-2011 LINCOLN TOWN CAR LIMOUSINES. THE FUEL RAIL SHIELD WAS LEFT OFF DURING MANUFACTURING. IN A FRONTAL IMPACT THE ENGINE COULD POTENTIALLY BEND OR RUPTURE FUEL LINES IF THE REPLACEMENT SHIELD IS NOT IN PLACE, CAUSING THOSE LINES TO LEAK FUEL.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. EXECUTIVE COACH WILL SUPPLY KITS AND INSTALLATION INSTRUCTIONS TO HAVE VEHICLES REPAIRED AT A FACILITY OF THE OWNER'S CHOICE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT EXECUTIVE COACH AT 888-322-9272.
What owners reported
Newest filings
Engine
Filed Oct 6, 201875,000 milesNY
TAKATA RECALL. THE CAR ACCELERATES ON ITS OWN WHEN HITTING THE BRAKES., WHILE IN MOTION. ( PERIODICALLY.)
Steering
Filed Nov 4, 2013NY
TL* THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF THE NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING); HOWEVER ,THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL SINCE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Engine
Filed Jun 18, 201242,200 milesFL
AS I WAS APPROACHING MY LEFT TURN INTO THE COMMUNITY I LIVE IN AND DRIVING ABOUT 45 MPH, I STEPPED ONTO THE BRAKE AND THE CAR ENGINE STARTED ACCELERATING. THERE WAS A VEHICLE APPROACHING IN THE OPPOSITE DIRECTION WHICH WAS THE REASON I WAS TRYING TO STOP. I PUSHED DOWN ON THE BRAKE BUT THE ENGINE CONTINUED TO ACCELERATE. I SHIFTED INTO NEUTRAL AND THE ENGINE SLOWED DOWN. THIS IS A VERY DANGEROUS SITUATION TO BE IN. THIS HAPPENED TWICE SINCE I OWNED THE VEHICLE. I TOOK IT TO THE DEALER BUT THEY COULD NOT RE-CREATE THE SITUATION AGAIN. *TR
Vehicle Speed Control
Filed Apr 12, 201010,000 milesOH
TL*THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING 45 MPH THE BRAKE PEDAL WAS ENGAGED, FOLLOWED BY AN UNINTENDED ACCELERATION AND THE SPEED INCREASED TO APPROXIMATELY 70 MPH. THE GEAR WAS SHIFTED FROM DRIVE TO NEUTRAL AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 10,500. UPDATED 06/08/10.*LJ UPDATED 07/12/10*JB
Air Bags
Filed Aug 24, 200912,619 milesKS
TL*THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. WHEN A PASSENGER SITS IN THE FRONT PASSENGER SEAT THE AIR BAG DEACTIVATION LIGHT WILL COME ON EVEN WHEN THE APPROPRIATE WEIGHT IS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WEIGHT CALIBRATION FOR THE PASSENGER SEAT AIR BAG WAS BETWEEN 110-130 LBS. THE CONTACT HAD NOTICED THE PROBLEM SINCE THE DAY THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 12619. BL
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 5, 2014. Source: NHTSA Office of Defects Investigation.