2003 Lincoln Town Car

Defect. CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

Risk. THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.

Remedy. DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2003 Lincoln Town Car. The contact stated that while operating the vehicle, the vehicle experienced rough idling. Additionally, the headlights were flickering, and the alternator failed. The vehicle was taken to the local dealer who diagnosed that the powertrain control module (PCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 140,000.

I have had to replace wheel bearing and axle every few months because of premature wear and causing driving to be a safety concern. Once it wears thin, the car shakes and wobbles and the tire almost snapped off twice.

The contact owns a 2003 Lincoln Town Car. The contact stated while his son was driving on the highway, the accelerator pedal was slightly released; however, the vehicle stopped instantly. There was no warning light illuminated. The driver was able to drive to his destination safely. The vehicle was towed to the contact's workplace. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The tow truck operator stated that the rear axle was fractured. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.

The rear-end failed does not have tempered axle There was a recall on 2003 lincolns with same problem but when I enter vin It does not pull anything up Lost control of car and had to be towed home have not had it to the dealer yet

Been trying for about a year to get this safety recall called 4 local ford dealer ships first one said my cars to old they won’t fix the safety recall other don’t give call back I can hear like vibrating in the back where this recall would fix it hopfully it don’t break on me

Rear end started a sudden howell and shaking and grinding and the Abs and traction control light came on and brakes and suspension did not want to function properly while driving in traffic as quick as I could I pulled over and it looked like one tire was sticking out of the axel way far So I just pulled over and called for my AAA to to and got towed home thats it

The contact owns a 2003 Lincoln Town Car. The contact received notification of NHTSA Campaign Number: 04V328000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, vibration sounds were heard coming from the rear of the vehicle. The local dealer, All American Ford of Paramus (375 NJ-17, Paramus, NJ 07652) and Mahwah Ford (55 Franklin Turnpike, Mahwah, NJ 07430) were made aware of the recall however, all three dealers informed the contact that the parts were obsolete. The manufacturer was made aware of the failure and referred the contact to several dealers. The failure mileage was approximately 73,000. Consumer stated safety recall for a fracture in the rear axle and bearing states can cause crash still isn’t resolved.

The contact owns a 2003 Lincoln Town Car. The contact stated that he noticed fuel on the pavement in the driveway at his residence. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the intake manifold was faulty. The mechanic also confirmed that the manifold was leaking and needed to be replaced. A dealer was not contacted. The manufacturer was notified the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 85,800.

THE REAR RIGHT WHEEL BEARING WAS REPLACED LESS THAN 2 YEARS AGO AND IS ALREADY BAD AGAIN. THIS SPECIFIC MAKE AND MODEL AND YEAR OF CAR HAS BEEN RECALLED FOR THE BEARING ISSUES THAT THIS CAR HAS, AND THIS CAR WAS PRODUCED IN THE EXACT PLANT THAT THE RECALL INVOLVES. HOWEVER, THE RECALL MANUFACTURE DATE ENDS ON DECEMBER 31, 2002 AND THIS CAR'S MANUFACTURE DATE IS FEBRUARY 2003. THE CAR HAS THE BAD PARTS THAT HAVE BEEN RECALLED AND IT NEEDS TO BE ADDRESSED.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE REAR PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS SEIZED, WHICH CAUSED THE AXLE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

RIGHT REAR WHEEL BEARING WENT OUT. MILEAGE OF CAR IS 92,643. THERE WAS A RECALL OF THIS YEAR OF CAR MANUFACTURED FROM THE SAME PLANT, WIXOM, MI, BUT THE PRODUCTION LINE OF RECALL ENDED IN DECEMBER 2002. THIS CAR ROLLED OFF IN FEBRUARY2003. HOWEVER, IT WAS EXACTLY AS THE RECALL STATED AND THERE IS NO WAY THAT THE BAD PARTS WAS NOT PUT ON OTHER VEHICLES OF THE 2003 PRODUCTION VEHICLES. WHEN THE BEARING WENT, IT CHEWED THE AXLE SO IT TOO HAD TO BE REPLACED. IT WENT OUT WHILE ACCELERATING FROM A STOPPED POSITION. WAS IMMEDIATELY PARKED AND NOT DRIVEN TIL FIXED. MACHANIC AGREES THAT IT WAS BAD PARTS AND KNOWS OF SEVERAL 2003 MODELS WITH THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS SCRAPED. THE VEHICLE WAS TAKEN TO POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) FOR REPAIRS. WHEN THE CONTACT RETRIEVED THE VEHICLE, HE NOTICED THAT THE ENTIRE FLOORBOARD WAS FLOODED WITH WATER. THE DEALER BELIEVED THE WATER WAS DUE TO THE AIR CONDITIONING UNIT FLOODING OR THE WIPERS PUSHING WATER INSIDE THE VEHICLE. THE DEALER THEN STATED THAT THERE WAS A PAN IN THE ENGINE COMPARTMENT THAT WAS SUPPOSED TO DRAIN WATER OUT INTO THE STREET. THE DEALER TRIED TO BLAME THE INSURANCE COMPANY THAT DIRECTED THE CONTACT TO THE DEALER TO HAVE THE SCRAPE REPAIRED. THE DEALER GAVE THE CONTACT A BILL FOR $880 AND DID NOT CLEAR OUT THE WATER. THE DEALER INFORMED THE CONTACT THAT THE INSURANCE COMPANY WOULD PAY FOR THE REPAIRS. THE DEALER RETURNED THE VEHICLE TO THE CONTACT STILL FULL OF WATER AND GAVE HIM A STATEMENT LISTING THE CHARGES FOR WHICH THEY EXPECTED THE INSURANCE COMPANY TO PAY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

THE CAR DOESNT GO ON GEAR. ENGINE STARTS BUT WONT GO ON ANY GEAR. EITHER AXLE SHAFT OR BEARING PROBLEM

I RECENTLY HAD OPEN HEART SURGERY AND NEED TO GET THE PASSENGER SIDE AIR BAG DISABLED. MY LINCOLN DEALER WILL DISABLE THE AIR BAG BUT THEY NEED SOME STATEMENT FROM YOUR AGENCY TO ALLOW THE TO COMPLETE THE DISABLE. MY NAME: (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING NORMALLY, THE ACCELERATOR STUCK OPEN CAUSING THE CAR TO GAIN AN EXCESS AMOUNT OF SPEED IN TRAFFIC. THE CAR WOULD NOT TURN OFF AND THE BREAKS WOULD NOT HOLD IT OR SLOW IT DOWN. IN THE END THE CAR WAS TOTALED AFTER HITTING 2 TREES AND A WALL.

WHEN PUTTING VEHICLE IN MOTION, STEERING IS STIFF. POWER STEERING OIL LEVEL IS PROPER AT APPROPRIATE LEVEL. THE LOCAL MECHANIC INDICATED THAT THE STEERING MECHANISM IS AT FAULT. WHEN DRIVING THE VEHICLE ON STREET, STEERING IS DIFFICULT BUT MANAGEABLE.

13S08 CAMPAIGN FOR LOWER/UPPER STEERING SHAFT REPLACEMENT COVERS 2005-2011 CROWN VICTORIA/GRAND MARQUIS/TOWN CAR, BUT NOT THE 2003-2004, WHICH HAVE THE SAME PARTS. MY 2003 LINCOLN TOWN CAR IS HAVING THE ISSUE ADDRESSED BY 13S08, BUT IS NOT COVERED BY THE CAMPAIGN.

LOSS OF AM RECEPTION. OUR LOCAL FORD / LINCOLN DEALERSHIP TELLS ME THAT THERE IS A TSB ON MY VEHICLE. TSB 03-23-07 PUBLISHED NOVEMBER 18/03. IT IS SUPPOSED TO BE A REVISED HIDDEN ANTENNA MODULE WITH A BUILT-IN SIGNAL BOOSTER AND DIFFERENT WIRING HOOKUP TO THE REAR GLASS. THE KIT PART NUMBER IS 4W1Z-19G323-AA. ACCORDING TO THE SERVICE MANAGER SINCE IT IS A TSB AND NOT A RECALLS...I HAVE TO PAY FOR THE PART (APPROX. $170) AND 2.9HRS OF LABOR. SINCE IT IS A DEFECT I THINK THE REPAIRS SHOULD BE FREE.

ASSISTING A FRIEND WITH THIS. THE LEFT REAR AXLE HAS BROKEN AND DAMAGED THE BRAKES AND ABS SENSOR. HE HAD DRIVEN THE VEHICLE TO WORK AND PARKED IT. AFTER HIS SHIFT ENDED, HE STARTED THE VEHICLE, SHIFTED INTO GEAR AND FOUND THE VEHICLE WOULD NOT MOVE & WAS MAKING NOISE. HE HAD IT TOWED TO HIS HOUSE AND ASKED ME TO DIAGNOSE THE CAUSE. AFTER RAISING THE REAR AXLE, I WAS ABLE TO DETERMINE THAT THE LEFT REAR AXLE BEARING HAD WORN THROUGH THE AXLE AND IT BROKE. WHEN I CHECKED THE NHTSA WEBSITE, IT SHOWED IT WAS NOT COVERED UNDER THE REAR AXLE SAFETY RECALL, ALTHOUGH THE CONDITIONS ARE SIMILAR TO WHAT WAS LISTED.

"TAKATA RECALL". I WAS DRIVING MY 2003 LINCOLN TOWNCAR ON THE INTERSTATE WITH MY 3 CHILDREN IN THE CAR ON OUR WAY HOME FROM ALABAMA TO INDIANA WHEN MY SUNROOF SHATTERED AND EXPLODED. PIECES OF GLASS STARTED FLYING OFF THE TOP OF MY CAR AND MY KIDS BECAME SCARED. ALL OF THE WINDOWS WERE CLOSED AS WELL AS THE SUNROOF. LUCKILY I HAD THE SUNROOF VISOR CLOSED AS WELL OR PIECES OF GLASS WOULD HAVE FLOWN BACK IN MY CAR POTENTIALLY HARMING ONE OF MY CHILDREN. I STILL HAVE NOT BEEN ABLE TO GET IT REPLACED AND I'M HOPING TO GET SOME ASSISTANCE IN FIGURING THINGS OUT.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. UPON STARTING THE VEHICLE, THE REAR AIR SUSPENSION WAS ACTIVATED. THE REAR OF THE VEHICLE WAS AT A HIGHER HEIGHT AND WOULD NOT LOWER. AS A RESULT, THE VEHICLE BOUNCED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED CAPITAL FORD LINCOLN OF WILMINGTON (4222 OLEANDER DR, WILMINGTON, NC 28403 (910) 378-3858) AND RECEIVED SEVERAL RECOMMENDATIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

LOOKING THROUGH THE LIST OF COMPLAINTS THIS HAS BEEN REPORTED TO MANY TIMES TO BE IGNORED. I COUNTED 38 TIMES BY PAGE 15, NOT EVEN HALF WAY THROUGH THE LIST. I HAVE A 2003 LINCOLN TOWN CAR AND IS BEEN HAVING SOME ISSUES WITH THE DRIVER SIDE AXLE AND BEARINGS, I AM GETTING READY TO REPLACE THE SHAFT, BEARING AND SEAL FOR THE THIRD TIME IN A PERIOD OF THREE YEARS. LIKE SOME OTHER CUSTOMERS I FOUND THAT MY CAR IS NOT INCLUDED ON THE RECALL, BUT IT LOOKS LIKE THAT PROBLEM IS A LOT MORE FREQUENT THAN IT IS SUPPOSED TO BE. THIS IS A PROBLEM AND ALOT OF PEOPLE HAVE REPORTED IT UNDER THE "SUSPENSION" CATEGORY.

THE SPARK PLUGS EJECT OUT OF THE ENGINE AND THE CAR STALLS WHILE DRIVING I HAVE HAD TO REPLACE SEVERAL OF THEM AND THIS CONTINUE TO HAPPEN I DONT THINK THEY GO OR ARE DEAP ENOUGH AND IT COST 80.00 PER TO REPLACE

I HAVE A 2003 LINCOLN TOWN CAR AND IS BEEN HAVING SOME ISSUES WITH THE PASSENGER SIDE AXEL, I AM GETTING READY TO REPLACE THE SHAFT, BEARING AND SEAL FOR THE THIRD TIME IN A PERIOD OF MAYBE FOUR YEARS, I'M SORRY, BUT DON'T REMEMBER EXACTLY WHEN IT WAS, BUT LAST TIME WAS LEST THAN 16 MONTHS AGO, ON THE LAST TWO THERE WAS OIL LEAKING ALL AROUND THE WHEEL, THIS TIME THERE IS STILL NO OIL LEAK BUT IS MAKING THAT KIND OF HUMMING NOISE, AND WHEN LIFTED THE CAR YOU CAN MOVE THE WHEEL UP AND DOWN, NOW I'M JUST WAITING FOR THE PARTS TO DO THE JOB AGAIN. LIKE SOME OTHER CUSTOMERS I FOUND THAT MY CAR IS NOT INCLUDED ON THE RECALL, BUT IT LOOKS LIKE THAT PROBLEM IS A LOT MORE FREQUENT THAN IS SUPPOSE TO, AND I HAS FOUND THAT SOME PEOPLE HAD REPORTED IT UNDER THE "SUSPENSION" CATEGORY. THANKS GOD! NOTHING HAD HAPPEN, BECAUSE I GOT IT ON TIME, BUT IT WON'T TAKE ME BY SURPRISE THAT SOME ONE OUT THERE WASN'T SO LUCKY. LIKE I SAID BEFORE I FOUND THE PROBLEM WHEN WALKING AROUND THE CAR WITH THE EXEMPTION OF THIS TIME THAT I HEARD THE NOISE WHEN DRIVING ON THE EXPRESSWAY.

I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT KNOWING THAT THERE WAS EVER A RECALL. NOW, ALL FORD WILL TELL ME THAT THERE IS NOT CURRENTLY A RECALL ON MY CAR, IGNORING THAT I SHOULD HAVE BEEN SENT A RECALL NOTICE. I BELIEVE THAT FORD SHOULD REPLACE THE REAR AXLES AND BEARINGS, WHICH ARE ONCE AGAIN NEEDING REPLACED. I ALSO BELIEVE THAT FORD SHOULD REIMBURSE ME FOR THE TWO TIMES ALREADY THAT I HAD TO PAY TO HAVE THE AXLES AND BEARINGS REPLACED. THE VIN OF THE CAR IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE STATIONARY, THE REAR OF THE VEHICLE FRACTURED. THE CONTACT NOTICED OIL COMING FROM THE REAR END OF THE VEHICLE AND THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION) AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 140,140.

WHILE IN MOTION ON HIGHWAY, THERE WAS A REAR HUMMING NOISE, I ALSO NOTICED LOW GAS MILEAGE. WHILE MAKING A VISUAL INSPECTION, I SMELLED GEAR OIL, OBSERVED GEAR OIL AROUND OUTER RIM , INSIDE ROTOR/ BRAKE CALIPER AREA. (RIGHT REAR WHEEL) SINCE I TRAVEL 40 MILES ROUND TRIP TO WORK ON I-10. AN ACCIDENT COULD OF OCCURRED, HURTING MYSELF AND OTHER PEOPLE.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. IN, ADDITION, THE CONTACT NOTICED GREASE ON THE REAR PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND THE REAR PASSENGER AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, SIX MONTHS AFTER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO YEARS LATER, THE REAR PASSENGER AXLE NEEDED TO BE REPLACED AGAIN. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

47,000 MILES ON 2003 LINCOLN TOWN CAR STEERING SUDDENLY BECAME DIFFICULT AND 'BINDS' INTERMITTENTLY AT A CONSTANT TURNING RADIUS WHEN TURNING THE WHEEL BOTH CLOCK-WISE AND COUNTER-CLOCKWISE. THIS OCCURRED WHILE IN MOTION AT LOW SPEEDS, ~25 MPH, IMMEDIATELY AFTER COMING DOWN A HILL, AS IF THE SUDDEN COMPRESSION OF THE CAR CAUSE THE SHAFT TO WARP AT THE JOINT. AFTER FURTHER INSPECTION THE LOWER AND INTERMEDIATE STEERING SHAFTS APPEAR HEAVILY CORRODED AT THE U-JOINTS AND THROUGHOUT BOTH SHAFTS. BASED ON THE INFLUX OF STEERING SHAFT COMPLAINTS OVER THE PAST YEAR OR SO FOR THE SAME YEAR AND MODEL CAR, THIS IS UNDENIABLY A MECHANICAL FAILURE ON THE MANUFACTURERS PART, I.E., ENGINEERED TO FAIL. ADDITIONALLY, BASED ON THE LEVEL OF CORROSION, THIS ISSUE MAY HAVE BEEN MORE APPARENT AND/OR SEVERE IF THERE WAS MORE MILEAGE PUT ON THE CAR BUT LUCKILY THE VEHICLE WAS DRIVING AT LOW SPEEDS AT THE TIME OF FAILURE. IMAGES ARE ATTACHED BELOW.

FOLLOW UP ON INITIAL COMPLAINT; I CAUGHT 1 BEFORE A BLOW OUT. 3 MORE TO GO. LAWYERS WON'T HANDLE IT, BECAUSE IT DIDN'T DO ANY INJURY OR KILL ME. NHTSA IT A WASTE OF TAXPAYERS MONEY. I HAVE TO GO BACK TO SCHOOL TO LEARN THIS NEW GENERATION. OR IS THERE A BETTER COUNTRY TO MOVE TO.

TAKATA RECALL AS AN 83 YEAR OLD SENIOR CITIZEN, JUST RECENTLY WIDOWED IN MAY 2015, I WAS FORCED TO PURCHASE ANOTHER LINCOLN, BECAUSE OF THE AIRBAG IN MY 2003 LINCOLN DID NOT FUNCTION AT ALL DOING A HEAD ON COLLISION, HITTING A CONCRETE WALL

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WERE STRONG FUMES OF FUEL EMITTING INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE VEHICLE FAILED TO START OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INCORRECTLY REPLACED THE FUEL FILTER AND DID NOT SECURE THE RING OR CAP, WHICH CAUSED A FAILURE RATHER THAN A PERMANENT REMEDY. THE CONTACT WAS TRAVELING TO ANOTHER STATE AND NOTICED A FUEL LEAK. THE VEHICLE WOULD NOT START AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REPAIR WAS NOT CORRECTLY COMPLETED BY THE DEALER. THE VEHICLE WAS TO BE FURTHER INSPECTED AND DIAGNOSED TO DETERMINE WHAT PARTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE LOWER STEERING SHAFT DETACHED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO AVOID A CRASH HOWEVER, A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE INSPECTION AND THE TECHNICIAN INFORMED THE CONTACT THAT THE LOWER STEERING SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AGAIN WHERE IT WAS DIAGNOSED THAT THE UPPER STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILLAGE WAS 80,000.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO SHAKE ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE/BEARING WAS WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

ITEM = GOODYEAR VIVA TIRES; 2015, 1 AT A TIME, VIBRATIONS HAS GOTTEN WORSE, BOUGHT NEW 4 NEW ROTORS, PROBLEM STILL THE SAME. ///// ALSO BOUGHT A VAN WITH ALL VIVA TIRES, AND IT HAS THE SAME EXACT PROBLEM.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR WHEEL BEARINGS AND AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

BEGAN TO NOTICE THAT THE HEADLIGHTS WOULD FLICKER. AT FIRST IT WAS ALMOST UNNOTICABLE. GOT PROGRESSIVELY WORSE UNTIL I AM RELUCTANT TO DRIVE AFTER DARK. FIRST TOLD THERE WAS A RECALL THEN AFTER CHECKING VIN WAS TOLD DID NOT APPLY TO MY VEHICLE. THEN WAS TOLD THAT PART WAS RECALLED FOR FORD CROWN VIC AND MERC GRAND MARQUIS. PROBABLY THE SAME PART. THERE SEEMS TO BE A SIGNIFICANT PROBLEM AND MINE SHOULD BE COVERED BY A RECALL. WAS ALSO TOLD THAT BEING BUILT IN CANADA COULD HAVE BEEN REASON FOR RECALL REFUSAL. UPDATED 09/15/15*LJ *CN

WE HAVE A FLEET OF LINCOLN TOWN CARS USED IN A GROUND TRANSPORTATION SERVICE. THE DRIVER REPORTED THAT "THE STEERING FELT (VERY) TIGHT". ANOTHER CAR WAS DISPATCHED TO COVER THE LIVERY, AND THE AFFECTED CAR WAS TOWED BACK TO OUR FACILITY. OUR SENIOR MECHANIC EXAMINED THE CAR AND THE ISSUE IS THE LOWER STEERING SHAFT ASSEMBLY. IT IS SEVERELY CORRODED, AND THE "U-JOINTS" CONTAINED IN IT ARE ALMOST IMPOSSIBLE TO MOVE. WE CONTACTED THE DEALER, PROVIDED THE VIN, AND WAS TOLD THERE IS NO RECALL ON THIS VEHICLE THIS IS NOT A NEW FOMOCO PROBLEM, THERE HAVE BEEN SEVERAL RECALLS OF SEVERAL OTHER YEARS (AND MODELS) FOR THE VERY ISSUE. IT IS THE EXACT SAME PART THAT HAS FAILED IN SEVERAL YEARS OF TOWN CAR (AND SIMILAR). THEY ARE PLAYING GAME WITH RECALL STATUS ON THIS VEHICLE THESE CARS (THAT ALL HAVE THE SAME STEERING SHAFT DESIGN) SHOULD BE RECALLED THE SCOPE OF THIS RECALL NEEDS TO BE EXPANDED

TL* THE CONTACT OWNED A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE AXLE FRACTURED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I STARTED HEARING A METAL RUBBING NOISE REALIZED THAT IT WAS COMING FROM THE L-REAR WHEEL I REPLACED THE WHEEL BEARING & SEAL FIGURING IT WAS JUST ONE OF THOSE THINGS SINCE THIS DOESN'T TYPICALLY HAPPEN IN TODAY'S LATER MODEL VEHICLES.ABOUT TWO WEEKS LATER THE NOISE RETURNED SO I RESEARCHED IT AND DISCOVERED A RECALL NOT NOTICING IT WAS JUST FOR FLEET MODELS. I CALLED FORD AND WAS TOLD IT DIDN'T INCLUDE MY VIN # I DID SOME FURTHER RESEARCH AND FOUND OUT THAT THESE AXLES WERE MANUFACTURED WITH A DEFECT CAUSING THE METAL TO BECOME SOFT THEREBY CAUSING THE WHEEL BEARING TO WEAR AN INDENTATION INTO THE METAL RESULTING IN THE WHEEL BEARING HAVING TO MUCH PLAY ON THE AXLE (TO MUCH MOVEMENT). THE END RESULT IS THE BEARING DESTROYS ITSELF AND HOPEFULLY YOU REPLACE IT BEFORE IT BREAKS APART CAUSING THE WHEEL TO POSSIBLY FALL OFF AND DEFINITE DESTRUCTION OF THE REAR DIFFERENTIAL! IT WAS SUGGESTED THAT YOU REPLACE THE BEARING WITH WHATS CALLED A REPAIRING WHICH IS WIDER AND HEAVIER DUTY THAN THE OEM BEARING THEREBY IT COVERS A WIDER PORTION OF THE AXLE AND DOES NOT SIT IN THE SPACE WHERE THE OEM BEARING WORE DOWN THE METAL.AFTER REPLACING IT A SECOND TIME IT LASTED ABOUT 3 YEARS 2011) AND THEN THE SEAL BLEW OUT ON THIS WHEEL WHICH IS THE SAME PROCEDURE AS REPLACING THE BEARING. IN 2013 THE R-REAR BEARING HAD TO BE REPLACED. AS OF FEBRUARY 2015 DUE TO THE L-REAR BEARING MAKING NOISE & LEAKING DIFFERENTIAL FLUID ( I CAN HEAR THE BEARING DESTROYING ITSELF) AND THE R-REAR AXLE LEAKING DIFFE

THIS VEHICLE HAS THE SAME "HARD STEERING" ISSUES AS OUR OTHER TOWN CARS. THE NEWER ONES WERE RECALLED, BUT THE 2003 & 2004 WERE NOT INCLUDED IN THAT RECALL. UPON EXAMINATION, IT IS DETERMINED THE LOWER STEERING SHAFT IS CORRODED AND THE CAUSE OF THESE ISSUES, AS EXPLAINED IN LINCOLN'S 13S01 RECALL. WHY IS THIS VEHICLE NOT RECALLED AS WELL? *TR

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE REVERSING AT A LOW SPEED, THE BRAKE WARNING LIGHTS ILLUMINATED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS GREASE ON THE INNER SIDE OF BOTH RIMS. IN ADDITION, THE CONTACT NOTICED THAT GREASE WAS LEAKING FROM BOTH REAR BEARINGS. THE CONTACT REPAIRED THE BRAKES. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 150,000.

LETTER FROM CONGRESSMAN MURPHY ON BEHALF OF CONSTITUENT RE 2003 LINCOLN TOWN CAR PRIVATELY OWNED WAS NOT INCLUDED IN THE RECALL. *SMD THE CONSUMER STATED THE SUSPENSION RECALL ONLY PERTAINED TO COMMERCIAL VEHICLES. *JB

MERGING INTO TRAFFIC ON A INTERSTATE HIGHWAY I HAD TO ACCELERATE MY SPEED. VEHICLE SEEMED TO LOCK AT THIS HIGHER SPEED AND THE ONLY WAY I WAS TO RELEASE THIS CONDITION WAS TO SHIFT TO NEUTRAL AND SLOWLY BRAKE, THIS COULD HAVE EASILY BECOME UGLY.THIS TO ME WAS LIKE THE PROBLEM WITH THE UNEXPLAINED ACCELERATION WITH A GM. PRODUCT. *TR

ACTUAL TIME FIRST NOTICED IS DIFFICULT TO ESTABLISH. THE COMPLAINT IS FOR "FLICKERING LIGHTS" . I WAS TOLD THERE WAS A RECALL AND TO VISIT THE LOCAL FORD DEALERSHIP FOR CORRECTION. WAS TOLD THAT THERE WAS A RECALL, AND THOUSANDS OF 2003 LINCOLNS HAD BEEN RECALLED, BUT MINE WAS NOT ONE OF THEM. THE PROBLEM HAS GOTTEN TO THE POINT WHERE THE CAR IS NOT DRIVEN AT NIGHT. MY COMPLAINT IS THAT IF ONE LINCOLN IS RECALLED FOR A PARTICULAR PROBLEM, ANY CAR OF THE YEAR AND SAME PROBLEM SHOULD BE COVERED. THE COST OF THE REPAIR IS APPROXIMATELY $650.00. NO MATTER WHAT THE COST, THE COMPANY SHOULD BE RESPONSIBLE. *TR

MY 2003 TOWNCAR WAS MAKING A SCRAPING NOISE IN THE REAR AND I BROUGHT IT TO REPAIR SHOP. MECHANIC SUSPECTED REAR BRAKES BUT UPON INSPECTION FOUND BAD BEARINGS AND AXEL SHAFTS AND TOLD ME THE VEHICLE WAS NOT SAFE TO DRIVE. HE ALSO TOLD ME HE HAD NOT SEEN THIS TYPE OF DAMAGE IN ANY PAST VEHICLES. AND CERTAINLY SHOULD NOT HAPPEN AT 104,000 MILES. DURING ONLINE RESEARCH I FOUND A SAFETY RECALL IN 2004 FOR 2003 TOWNCARS DUE TO REAR AXLES. I WAS TOLD BY FORD THAT THE RECALL DID NOT APPLY TO MY VEHICLE IDENTIFICATION NUMBER, BUT WAS FOR VEHICLES SOLD TO FLEETS. FURTHER RESEARCH FOUND MANY COMPLAINTS FOR THE SAME DEFECT ON 2003 TOWNCARS THAT WERE ALSO NOT PART OF THE RECALL. I FEEL THAT FORD TOOK CARE OF THEIR COMMERCIAL CUSTOMERS AND LEFT PRIVATE OWNERS EXPOSED TO UNSAFE VEHICLES WITH NO RECOURSE. DUE TO THE NUMBER OF LINCOLN CUSTOMERS WITH THE SAME UNLIKELY PROBLEM FORD SHOULD ADMIT THAT THE RECALL SHOULD AFFECT ALL 2003 LINCOLN TOWN CARS. *TR

WHILE BACKING UP, UNKNOWN TO ME, MY PARKING AID SYSTEM FAILED, I RAN OVER A GARBAGE RECYCLE BIN, DAMAGING MY REAR BUMPER COVER. IF THE SYSTEM WORKED AS ADVERTISED, THIS WOULD NOT HAVE HAPPENED. THANK GOD IT WASN'T A CHILD! *TR

TL* THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE SUN HAD CAUSED THE CONTROL BUTTONS ON THE STEERING WHEEL TO BECOME NON ADHESIVE CAUSING THE CRUISE CONTROL FEATURES TO MALFUNCTION. THE DEALER DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.