1999 Lincoln Town Car complaints

MY AIR BAG LIGHT BLINKS ON AND OFF FOR ABOUT 90 SECONDS THEN GOES OFF FOR ABOUT ANOTHER 90 SECONDS THEN COMES ON AND STAYS ON I WAS TOLD BY THE MECHANIC AT THE LINCOLN DEALERSHIP THAT I DO NOT HAVE ANY AIR BAGS WHEN THE LIGHT IS ON THE PROBLEM? NOT KNOWN UNTIL I SPEND $$$ FINDING OUT WHY THEN SPENDING MORE $$$ TO FIX IT *JB

TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AUTOMATIC STEERING ON HIS VEHICLE IS VERY DIFFICULT TO MANEUVER. HE DESCRIBED IT AS SIMILAR TO HAVING MANUAL STEERING. HE LOSES CONTROL OF THE VEHICLE WHILE DRIVING AT INTERSTATE SPEEDS. THE STEERING FAILURE BEGAN ONE YEAR AGO AND HAS GOTTEN WORSE WITH TIME. THE MOST RECENT FAILURE OCCURRED ON JULY 13, 2007. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 97,000 AND FAILURE MILEAGE WAS 85,000.

TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A WHINY, SQUEAKY NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER STATED THAT NOTHING WAS WRONG, HOWEVER THE NOISE HAS INTENSIFIED. THE MECHANIC STATED THAT THE LOWER CONTROL ARM WAS FAILING, SIMILAR TO THE FAILURE NOTED IN RECALL # 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT THE VIN IS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 27,000. UPDATED 09/05/07. *JB

COMPLETE LOSS OF POWER ON LINCOLN TOWNCAR 1999, HAD TO BE TOWED FROM HIGHWAY.

DURING EVERY RAIN WATER RUNS DOWN THE INSIDE OF THE FIREWALL ON THE PASSENGER'S SIDE, BEHIND THE GLOVE BOX, SOAKS THE FRONT CARPET, AND STANDS AS MUCH AS 1 1/2" DEEP IN THE REAR FLOOR. BOTH CARPETS WERE VERY MOLDY. I HAVE TAKEN THE CAR TO DEALERS, BODY SHOPS, AND WINDSHIELD GLASS EXPERTS, AND NOBODY CAN FIX IT. IF I RUN A SMALL STREAM OF WATER FROM THE HOSE ON THE LOWER RIGHT CORNER OF THE WINDSHIELD IT WILL SHOW UP ON THE INSIDE OF THE CAR WITHIN A MINUTE. I HAVE BEEN TRYING TO SOLVE THIS PROBLEM FOR AT LEAST 3 YEARS.*AK

FLOOR IS SOAKED WHEN RAINS OR CAR IS WASHED. *TR

TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT DISCOVERED THE INTERIOR FRONT DRIVERS AND PASSENGER SIDE FLOORS DRENCHED WITH WATER ON SEVERAL OCCASIONS. THE FLOOR WAS SO SATURATED THAT TOWELS MUST BE USED TO ABSORB THE WATER. THE VEHICLE WAS GARAGE KEPT AND HAND WASHED ONLY BY THE CONTACT. THE CURRENT AND FAILURE MILEAGE WERE 68654.*AK

1. I ENTERED THE VEHICLE WHICH HAD BEEN PARKED FOR APPROXIMATELY 90 MINUTES. I TURNED THE IGNITION KEY TO START THE VEHICLE AND AT THE MOMENT I TURNED THE KEY THE DRIVER SIDE, SEAT/WINDOW SIDE AIR BAG DEPLOYED. THE VEHICLE WAS NOT IN MOTION, NOT IN DRIVE GEAR AND WAS NOT STRUCK BY ANOTHER VEHICLE. ALSO, THERE HAD BEEN NO WARNING LIGHTS STAYING ON INDICATING A POSSIBLE PROBLEM WITH THE AIR BAG SYSTEM. 2. THE SIDE AIR BAG STRUCK MY LEFT SHOULDER AND UPPER BACK. IT WAS PAINFUL, BUT DID NOT INJURE ME. AFTER A FEW MINUTES, I STARTED THE VEHICLE AND NOTHING ELSE HAPPENED SO I DROVE A SHORT DISTANCE TO MY HOME WITHOUT FURTHER INCIDENT. 3. I TOOK THE VEHICLE TO A LOCAL LINCOLN MERCURY DEALER AND THEY DETERMINED THAT FOUR WIRES IN THE MAIN WARNING HARNESS UNDER THE DRIVER'S SEAT WERE DAMAGED, HAD SHORTED OUT AND CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE IS A 1999 LINCOLN TOWN CAR WITH 74,000 MILES ON IT. THEY SAID ALL WARRANTIES WERE EXPIRED AND THERE WERE NO EXTENDED WARRANTIES ON THE VEHICLE AND IT IS MY RESPONSIBILITY TO PAY FOR THE REPAIRS. ADDITIONALLY, THE WARNING HARNESS( PART # XW1Z14A005AA) IS NO LONGER MADE AND NOT IN STOCK AND MAY NOT BE AVAILABLE. THE ESTIMATE FOR REPAIR IS $3,500.00 PARTS AND LABOR. IF THEY REPAIRED THE WIRING HARNESS, I WOULD HAVE TO SIGN A RELEASE OF LIABILITY STATING IF THE REPAIRED AIR BAG SYSTEM FAILED TO DEPLOY OR DEPLOYED WHEN IT SHOULD NOT BECAUSE THE WIRING HARNESS WAS NOT REPLACED THE DEALER WOULD NOT BE RESPONSIBLE. I CONTACTED THE FORD CUSTOME

DT*: THE CONTACT STATED WHILE DRIVING 2MPH THROUGH A PARKING LOT, THE FRONT DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING. UPON DEPLOYMENT OF THE SIDE AIR BAG, THE CONTACT, WHO WAS NOT WEARING A SEAT BELT, WAS PUSHED ASIDE INTO THE CENTER CONSOLE, AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER A PARKING LOT DIVIDER, AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES. DUE TO THE LOW SPEED OF THE CRASH, THE VEHICLE SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY A DEALER AND AN INSURANCE ADJUSTOR WHO WERE UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG DEPLOYMENT. THE MANUFACTURER WAS ALSO ALERTED. UPDATED 10/31/2006 -*NM

I HAVE A 1999 LINCOLN TOWN CAR. THE WINDSHIELD ADHESIVE HAS FAILED APPARENTLY FROM HAVING BEEN PARKED OUTDOORS FOR 25 DAYS. THE WINDSHIELD HAS SLIPPED DOWN ABOUT ONE HALF INCH AND IT IS LEAKING. IT IS LOOSE ENOUGH THAT IT VIBRATES WHEN THE DOOR IS CLOSED. I SEARCHED FOR A RECALL AND ALTHOUGH THERE WAS NONE FOR THE LINCOLN WINDSHIELD, I DID SEE THAT THE FORD WINDSTAR MINI VAN HAD A RECALL FOR USING THE INCORRECT URETHANE ADHESIVE(CAMPAIGN ID NUMBER 00V020000). MY LINCOLN TOWNCAR WAS BUILT AT FORD'S WIXOM PLANT WHERE THE WINDSTAR VANS WERE BUILT AND NEAR THE SAME TIME. *JB

DT*: THE CONTACT STATED WHILE STARTING THE ENGINE WITH THE VEHICLE IN PARK, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.

DT*: THE CONTACT STATED WHILE STOPPED AT AN INTERSECTION, THE DRIVER SIDE CURTAIN AIRBAG DEPLOYED WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED AN ACCIDENT DID NOT HAPPENED SO THEY WERE NOT RESPONSIBLE.

WITHIN LESS THAN 500 MILES 3 OF THE COOPER LIFELINER STE TOURING EDITION TIRES 225/60R16 WENT BAD. ALL THESE TIRES HAD THE MAJORITY OF THEIR TREAD REMAI NING. THE FIRST TIRE WAS REPLACED BECAUSE IT WAS CAUSING A THUMP AND SHIMMY. THE SECOND TIRE WAS SIMILAR. THE LAST TIRE LOST THE TREAD AT 60 MILES AN HOUR AND CAUSED THE CAR TO GO SIDEWAYS AND OUT OF CONTROL. THE TIRES CAME WITH THE CAR ABOUT TWO YEARS AGO. THE CAR, A LINCOLN TOWN CAR, HAD ABOUT 38000 MILES BUT THESE TIRES DID NOT COME STANDARD WITH THE VEHICLE, SO IT IS SUSPECTED THAT THEY WERE NEW. THE CAR IS NOT DRIVEN MUCH AND THERE MAY BE ABOUT 20,000 DRIVING MILES ON THE TIRE. THERE HAVE BEEN NO ACCIDENTS OR INCIDENTS INVOLVING THE VEHICLE SINCE I HAVE OWNED IT.

I NOTICED A TIRE GOING DOWN ON MY WIFE'S 1999 LINCOLN TOWN CAR. WHEN SHE TOOK IT IN FOR REPAIR, THEY FOUND NOTHING WRONG WITH THE TIRE. HOWEVER, THE WHEEL HAD A CRACK ACROSS THE BEAD ( NOT DUE TO DAMAGE ). I HAD TO ORDER A REMANUFACTURED WHEEL AT A COST OF $155. I HAD TO TRADE THE OLD WHEEL IN. OBVIOUSLY, IT COULD HAVE BEEN VERY DANGEROUS. NOT SURE OF THE EXACT DATE, APP. 1 YR. AGO. ("VEHICLE TYPE" BOX BELOW WOULD ONLY OFFER "INCOMPLETE VEHICLE" AS AN OPTION. THIS IS NOT AN INCOMPLETE VEHICLE. THE ONLY WAY I COULD PROCEED WAS TO CHOOSE "INCOMPLETE"). *JB

WE WERE HIT BY TWO VEHICLES BROADSIDE /PASSENGER DOOR THE FRONT AIRBAGS DEPLOYED BUT THE SIDE AIRBAGS DID NOT RESPOND. *JB

AS THE CAR NEARED THE END OF ITS WARRANTY, I HAD SEVERAL FAILURES. THE AIR CONDITIONING FAILED AT 45000 MI., TWO COIL PACKS FAILED UNDER WARRANTY. I WAS DRIVING THE CAR ABOUT A WEEK BEFORE THE FINAL FAILURE AND IT JUST LOST ALL POWER. I BARELY GOT IT TO PULL BY HOLDING IT IN LOW GEAR. IT WOULD BARELY MOVE BUT I GOT IT TO A PARKING LOT AND LEFT IT FOR ABOUT AN HOUR. WHEN I RETURNED IT STARTED UP AND DROVE JUST FINE. I TOOK IT TO THE LINCOLN MERCURY DEALER AND THEY COULD FIND NOTHING WRONG. ABOUT A WEEK LATER MY WIFE STARTED TO DRIVE THE CAR (COLD) AND ALMOST GOT RUN OVER TRYING TO LEAVE THE DRIVEWAY. I WAS WALKING ONE BLOCK UP THE STREET AND SHE PULLED IN AND ASKED ME TO LOOK AT THE CAR. IT WAS RUNNING VERY ROUGH JUST AS BEFORE SO I TOLD HER TO TAKE IT BACK HOME AND PARK IT AND TAKE THE OTHER CAR. SHE DID THIS, LOCKED IT AND LEFT. IT HAD ONLY RUN ABOUT 4 OR 5 MINUTES. AS I WALKED AROUND THE BLOCK I HEARD A CAR ALARM GOING OFF AND AS I APPROACHED MY HOUSE I SAW THE CAR ON FIRE SITTING JUST OUTSIDE THE GARAGE, LUCKILY I CALLED THE FIRE DEPT AND THEY CAME AND PUT IT OUT BUT IT WAS DESTROYED. THE CAR WAS MAYBE ONE MONTH OUT OF WARRANTY SO I CALLED THE DEALER, THE REGIONAL FORD REP AND A RETIRED FORD REP I KNOW. AND NONE OF THEM WOULD TALK TO ME, RETURN PHONE CALLS( IN THE CASE OF THE REGIONAL FORD REP) I CALLED DETROIT TO THE EXECUTIVE OFFICES OF FORD AND A LAWYER TOLD ME IT WAS NOT THEIR PROBLEM AND TO FILE A CLAIM WITH MY INSURANCE COMPANY. HE WOULD NOT EVEN SEND SOMEONE TO INSP

(1)NORMAL DRIVING; NOTHING UNUSUAL (2)LEAKING OF COOLANT INTO AIR CONDITIONING SYSTEM; OILY SUBSTANCE ON INSIDE OF WINDSHIELD (3)HEATER CORE REPLACED 3 TIMES IN LESS THAN 6 MONTHS; FIRST TIME AT MY EXPENSE. 3RD TIME I WAS TOLD THAT FORD MOTOR COMPANY HAD 'FOUND A SOLUTION' TO KEEP IT FROM HAPPENING AGAIN...AT AN ADDITIONAL COST OF $464.27

THIS WAS A SPONTANEOUS FAILURE OF A CAST ALUMINUM WHEEL. ORIGINAL EQUIPMENT. IT WAS NOT HEAT RELATED, NOR WAS THERE ANY KIND OF IMPACT OR COLLISION. THE WHEEL HAD NOT SUFFERED ANY KIND OF PREVIOUS DAMAGE. THE TIRE IS STILL IN PERFECT CONDITION. THE RIM EXPLODED AFTER A FAILURE OF THE FLOOR OF THE WHEEL. I HAVE PICTURES. *NM

DT: THE VINYL TOP ON THE CONSUMER'S CAR, FLEW OFF WHEN AIR GOT UNDERNEATH AND FLEW OFF WHILE DRIVING DOWN THE ROAD. THERE WEREN'T ANY AIR BUBBLES OR ANY PROBLEMS BEFORE THIS BLEW OFF. CONSUMER WENT TO FORD DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE THE VINYL TOP ADDED TO THE CAR. THE CAR WAS BOUGHT FROM THE DEALERSHIP BRAND NEW AND THE VINYL WAS ALREADY ON THE CAR.CONSUMER HAS NOT TALKED TO FORD MANUFACTURER YET. *TT *SB CONSUMER STATES THAT IF THERE WERE SOMEBODY BEHIND HER THAT THE VINYL FLYING OFF COULD HAVE CAUSED AND ACCIDENT.*SB *NM

THE BRAKE LIGHT SWITCH FAILED IN THE CONSUMER'S 1999 LINCOLN TOWN CAR. *NM THE BRAKE PEDAL FELT SPONGY. THE SHIFTER COULD NOT BE MOVED INTO DRIVE OR REVERSE. THE CRUISE CONTROL WOULD NOT DEACTIVATE WHEN THE CONSUMER PRESSED THE BRAKE, IT HAD TO BE TURNED OFF MANUALLY. *NM *SB *NM

THERE WAS A BURNING SMELL COMING FROM UNDER THE HOOD. CONSUMER LOOKED, HOWEVER, HE COULD NOT FIND THE SOURCE. THEN ONE DAY THE VEHICLE WOULD NOT GO INTO GEAR, AND NO BRAKES. AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THEY FOUND THE BRAKE SWITCH CONNECTOR BURNED.*AK

THE AIR BAG CHECK LIGHT REMAINS ON, WHICH THE OWNER IS INFORMED BY THE OWNER'S MANUAL THAT THE AIR BAG MAY NOT DEPLOY IN AN ACCIDENT. MANUFACTURER HAS BEEN NOTIFIED BY CONSUMER. *NM THE LIGHT STAYED ON PERIODICALLY. CONSUMER TOOK VEHICLE BACK FEBRUARY 2005 BECAUSE CONSUMER WAS TOLD THERE SHOULD BE SOME ERROR MESSAGES LEFT IN THE VEHILCE; HOWEVER THAT WAS NOT TRUE. *BF *NM

THE DRIVER'S SIDE FRONT, DRIVER'S SIDE IMPACT AND PASSENGER FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. THE ONLY AIR BAG THAT DEPLOYED WAS THE PASSENGER'S SIDE IMPACT AIR BAG. *NM (LAWYER, DAVID DUHIGG ON BEHALF OF CONSUMER)*JB

HEATER CORE FAILURE. THIS CAUSES VAPOR AND ODOR FROM THE ENGINE COOLANT TO LEAK THROUGH THE VENTS AND TO COAT THE WINDSHIELD WITH AN OIL-LIKE SUBSTANCE MAKING IT IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. HEATER CORE WAS REPLACED 10/04/04. WENT OUT AGAIN 11/24/04. FORD MOTOR COMPANY ACKNOWLEDGES THAT THIS IS A RECURRING PROBLEM IN THIS MODEL VEHICLE. $737.54 TO HAVE HEATER CORE REPLACED. THEY 'THINK' THEY CAN PREVENT THIS FROM OCCURING AGAIN IF THEY DO SOMETHING ELSE THAT WILL COST ME AN ADDITIONAL $547.00, BUT 'NO GUARANTEE' THAT IT WON'T HAPPEN AGAIN AND NO ADDITIONAL WARRANTY ON THE HEATER CORE.*AK

FORD MOTOR CO. CAR SERVICE ENGINE LIGHT COME ON.

CONSUMER HAS A LIMOUSINE WHICH IS EXPERIENCING ELECTRICAL PROBLEMS. THE CIRCUIT BOARD THAT CONTROLLED ALL THE LIGHTING AND AIR CONDITIONING IN THE REAR OF THE VEHICLE FAILED. THE MANUFACTURER STATED THAT THE CIRCUIT BOARD WAS UPGRADED. THE CONNECTOR HEATED UP WHICH COULD HAVE CAUSED A POTENTIAL FIRE. *AK *JB

WHILE DRIVING, THE VEHICLE STARTED TO SHAKE VIBRATE. THE CONSUMER TOOK THE VEHICLE FOR AN INSPECTION AND THE MECHANIC INFORMED THE CONSUMER THE MANIFOLD HAD CRACKED. *JB

WHEN THE VEHICLE WAS STARTED THE BRAKE PEDAL WENT TO THE FLOOR WHEN TAPPED. THE CONSUMER ALSO STATED WHEN THE BRAKES WERE APPLIED THE VEHICLE SHOOK. *NLM THE CONSUMER HAD A NEW MASTER CYLINDER, TEN SETS OF ROTARS AND PADS INSTALLED AND THE PROBLEM CONTINUED. *TC

THE CONSUMER'S VEHICLE HAS REQUIRED MULTIPLE REPAIRS TO INCLUDE BALL JOINT REPLACEMENT, TURNED ROTORS AND IDLER ARM REPLACEMENT. THE VEHICLE ONLY HAS 70000 MILES. *NM THE CRUISE WOULD NOT SHUT OFF WITHOUT A NEAR SKID AMOUNT OF BRAKING, THIS WOULD ALSO OCCUR BECAUSE THE SHIFTER WOULD NOT COME OUT OF THE PARK POSITION. *SC *JB

WINDSHIELD BECAME INOPERABLE IN HEAVY RAIN STORMS. IT HAD BEEN FOUR TIMES. *AK

UPON PUTTING THE GEAR INTO REVERSE VEHICLE MADE A LOUD NOISE AS IF SOMETHING WAS RUBBING TOGETHER. THE TIRE ROD BROKE, LEAVING THE WHEELS TURNED OUTWARD. VEHICLE NEVER LEFT THE GARAGE. *AK

CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AN]D MECHANIC DETERMINED THAT SIDE AIR BAGS NEEDED TO BE REPLACED DUE TO FAULTY AIR BAGS. *AK

CONSUMER COMPLAINED ABOUT AN ABS BRAKE PROBLEM. THE BRAKES PULSATED , AND IT OCCURRED EVERY 3,000 MILES. *AK *LA

WHEN TURNING THE STEERING WHEEL CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE RIGHTS TIE ROD END NEEDED TO BE REPLACED. *AK ON MARCH 26, 2004 THE LEFT SIDE TIE ROD END FAILED WHILE DRIVING. *JB

CONSUMER NOTICED COOLANT LEVELS WERE DROPPING. DEALERSHIP INDICATED THAT BECAUSE THE LEVELS WERE DROPPING AT A SLOW PACE IT WAS NORMAL. THREE MONTHS LATER, COOLANT LEVEL DROPPED AT A RAPID PACE. DEALERSHIP THEN INDICATED THAT THE INTAKE MANIFOLD WAS LEAKING ENGINE COOLANT. CONSUMER INDICATED THAT THERE WAS A TSB ON THIS ISSUE THAT INDICATED THAT THE COOLANT LEAKED AND SPRAYED ONTO THE ALTERNATOR, CAUSING A SHORT. THIS TSB ONLY APPLIED TO POLICE VEHICLES AND LIMOUSINES BECAUSE THEIR MILEAGE WAS HIGHER. TSB NOT FOUND IN ARTEMIS.*AK *MR

WHILE BACKING OUT OF THE DRIVEWAY AT 2 MPH, THE FRONT DRIVER'S SIDE TIE ROD SNAPPED. *AK THE LEFT FRONT TIE ROD FELL TO THE GROUND. THE TIE HAD RUSTED AND PITTED. BOTH TIE RODS WERE REPLACED AND THE UPPER JOINT WAS FOUND BAD. *SC *JB

HEATER WASN'T BLOWING HEAT. *PH THE DEALER REPLACED THE EATC MODULE AND THE BLOWER MOTOR SPEED CONTROLLER. *NM

THE DRIVER'S SIDE REAR AXLE SEAL LEAKED. *PH THERE WAS NO WARRANTY ON THE PASSENGER SIDE AXLE OR THE REAR END. *NM

CAR HAS A PROBLEN IN THE STEERING BOX. TOOK IT TO A SPECIALIST AND FORD DISCOUNTED IT. THEY SENT A LINCOLN REP DOWN AND HE JUST LIED TO ME ABOUT THE PROBLEM SAID IT WAS A FACTORY FLAW AND COULD NOT FIX , THEN I TOOK THE CAR INTO THE DEALER FOR A PINGING AND THEY SAID THEY COULDN'T HEAR IT (NOTHING WAS DONE)THEN LATER ON A TRIP IT WENT HAYWIRE SOUNDED LIKE A BIG DIESEL TRUCK ON THE HIGHWAY AND RAN LIKE CRAP , SUCKING GAS ALSO, THEN CHANGED DEALERS AND THEY SAID THEY COULDEN'T FIND A PING . I GRABED ME A MECHANIC AND WE TOOK A LITTLE RIDE AND BEFORE I COULD GET IT BACK IT WAS PINGING (TOOK THEM 3 WEEKS TO FIX WITH ME COMING UP ALMOST DAILY TO TEST IT, AND NOBODY CAN ADJUST THE HEAD LIGHTS ON THE CAR THAT IS BAD ITS IDIOT PROOF

WE PURCHASED TWO NEW TOWNCARS FROM GERMAIN LINC.-MERC., NAPLES, FL, IN 1999 AND 2000 MY CAR'S,VIN [XXX], 1999 TOWN CAR, AND MY WIFE'S 2000 TOWN CAR, VIN [XXX]. MY FIRST COMPLAINT IS REGARDING MY CAR THAT DEVELOPED ELECTRONIC PROBLEMS RIGHT AFTER IT RAN OUT OF WARRANTY, AND NEEDED A $500 REPAIR. A WEEK LATER, IT DEVELOPED A LEAK, AND WAS REPAIRED AT $1000. IS THIS PLANNED OBSOLESCENCE? THIS WAS AT 56,000 MILES OF USE. SHOULDN'T THE DEALER CHECK BASIC SYSTEMS AND MAKE SURE THEY ARE WELL MAINTAINED? MY WIFE'S TOWNCAR HAS A FAR MORE SERIOUS AND HAZARDOUS HISTORY. SHE, ALONG WITH OUR GRANDSONS, EXPERIENCED A TIRE BLOWOUT AT 33,000 MILES. AFTER THE TIRE WAS CHANGED TO THE SPARE, SHE DROVE TO THE DEALER AND WAS TOLD THAT BOTH REAR TIRES SHOULD BE REPLACED FOR SAFETY. SHE AGREED. WHEN SHE PICKED UP THE CAR, ALL 4 TIRES (!)HAD BEEN REPLACED AT THE COST OF $548. THERE WAS NO PRICE ADJUSTMENT FOR ANY OF THE 4 TIRES REMOVED. ON 12-23-02 (3 DAYS LATER) SHE REPORTED TO THE DEALER THAT THE BRAKES WERE NOISY (SQUEAKED). WHEN SHE GOT THE CAR, THE BILL FOR THE BRAKES WAS $420. WHEN DRIVING OUR 2 DAUGHTERS AND 2 GRANDSONS THE FOLLOWING DAY, THE BRAKES DID NOT HOLD, AND SHE WAS UNABLE TO STOP AT A RED LIGHT, NEARLY HITTING THE CAR IN FRONT OF HER. ONLY BY FORCED PUMPING WITH BOTH FEET, AND SWERVING INTO THE TURN LANE, DID SHE AVOID A CRASH. HAD CARS BEEN COMING IN THAT TURN LANE, ANY NUMBER OF PEOPLE, PARTICULARLY IN OUR FAMILY, COULD HAVE BEEN KILLED. SHOULDN'T THE CUSTOMER "ADVISOR" AD

THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE DRIVER'S AIR BAG DID NOT DEPLOY. *AK THE CONSUMER'S VEHICLE WAS HIT ON A SLIGHT ANGLE HEAD ON WHEN ANOTHER VEHICLE CROSSED THE DIVIDER INTO ONCOMING TRAFFIC. THE VEHICLE CAME TO REST IN A DITCH. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONSUMER SUSTAINED A BROKEN ANKLE IN 3 PLACES AND A HAIRLINE CRACK ON THE RIGHT KNEE. ALSO, A CUT ON THE LEFT LEG. THE DRIVER OF THE OTHER VEHICLE WAS KILLED AS A RESULT OF THE ACCIDENT. *PH *JB

PROBLEMS WITH MICHELIN TIRES.*MR *JB

WHILE DRIVING, THE AIR BAG WARNING LIGHT BEGAN FLASHING. THE CONSUMER IMMEDIATELY EXITED THE VEHICLE BECAUSE OF A PRIOR INCIDENT OF UNNECESSARY AIR BAG DEPLOYMENT. SEE ODI# 8015319 AND 8013707. *PH *SCC *JB

WHEN DRIVING AT VARIOUS SPEEDS INTAKE MANIFOLD CRACKED, CAUSING ANTI FREEZE TO LEAK OUT. *AK

THE CONSUMER STATED THAT ALL FOUR MICHELIN TIRE WORE PREMATURELY. THE DEALER AND MICHELIN STATED THAT THERE WAS NO WARRANTY BUT THEY OFFERED A 20% DISCOUNT FOR THE TIRE WHICH WERE HALF WORN (MICHELIN SYMMETRY P22560-R16, DOT# B93Y 239X 248 ). *AK *CB *NLM

CONSUMER INFORMATION FORM INVOLVING INCIDENT WITH 1994 LINCOLN TOWN CAR. *MR PH

THE FUEL PUMP ON MY 1999 LINCOLN TOWN CAR WENT OUT WITHOUT WARNING. THE VEHICLE HAS HAD NUMEROUS PROBLEMS SINCE PURCHASE INCLUDING BUT NOT LIMITED TO: FUEL PUMP, DIGITAL DISPLAY (SPEEDOMETER, MILEAGE, COMPASS, TEMPERATURE), PASSENGER WINDOW POWER MECHANISM (WINDOW WILL NOT GO UP COMPLETELY IF LOWERED) AND SUSPENSION PROBLEMS. CURRENT ISSUE REGARDS FUEL PUMP. TOTAL COST TO REPAIR INCLUDE $403.00 LABOR, $257.49 PARTS (FUEL PUMP), $25.00 MISC FEES, $16.72 TAX, $215.00 TOWING. *NLM

THE CONSUMER BELIEVED THERE WAS A DESIGN DEFECT WITH THE VEHICLE. THE FUSE BOX WAS POSITIONED UNDER THE HOOD DIRECTLY ABOVE THE RIGHT FRONT WHEEL WELL. THE FUSE BOX STARTED TO MELT DUE TO WATER FROM THE ROAD CONTACTING IT, WHICH CAUSED THE AIR SHOCKS AND OTHER ELECTRICAL COMPONENTS TO FAIL. *JB

TIRES EXPERIENCED PREMATURE WEAR PRIOR TO RECALL NOTICE 00V35600. *AK *NLM

WHEN DRIVING THROUGH A PUDDLE, OR EVEN WHEN PARKED IN THE RAIN, THERE IS A WATER LEAK ON FRONT PASSENGER FLOOR THAT SEEMS TO COME FROM UP UNDERNEATH AND BEHIND THE GLOVE COMPARTMENT. THIS HAS BEEN HAPPENING FOR OVER 3 YEARS. AND SOAKING THE CARPET MORE QUICKLY THAN BEFORE. WHILE WE HAD NO WAY OF KNOWING, SUSPECT THE LEAK WAS THERE WHEN WE PURCHASED. HOW DO WE FIND IT? *NLM