Owners filed 84 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 3 times.
When it fails
06000060,000 milesMedian miles at failure
62 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
21
7
0
4
Steering
17
2
0
0
Structure › Body
5
2
0
0
Service Brakes, Hydraulic
5
0
0
0
Air Bags
5
3
0
2
Service Brakes
4
1
0
1
Unknown or Other
3
0
0
0
Seats
3
0
0
0
Wheels
2
0
0
0
Vehicle Speed Control › Cruise Control
2
2
0
3
3 safety recalls
Part 573 reports
Steering › Rack and Pinion › Pinion Shaft14V704000
Filed Nov 5, 201436,888 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy. Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering13V385000
Filed Aug 29, 2013355,000 vehiclesFord Motor Company
Defect. Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy. Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Suspension › Front › Hub07V270000
Filed Jun 26, 20078,800 vehiclesFord Motor Company
Defect. ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.
Risk. IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.
Remedy. DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
What owners reported
Newest filings
Vehicle Speed ControlCrash
Filed Jul 18, 2025140,000 milesMD
The contact owns a 2007 Lincoln Town Car. The contact stated that while driving approximately 40 MPH, the driver pressed the accelerator pedal the vehicle experienced unintended acceleration, causing the vehicle's speed to suddenly increase above 65 MPH. The driver shifted the transmission to the neutral position, but the vehicle continued to increase speed. The driver then pressed the brake pedal, causing the vehicle to spin multiple times before crashing into a ditch. During the incident, no injuries were reported. A police report was taken at the scene, and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure and referred the contact to the NHTS Hotline. The local dealer was not contacted. The failure mileage was 140,000.
Service Brakes
Filed Nov 24, 2024FL
Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
Filed Dec 7, 2023136,000 milesTX
The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.
Structure › Body
Filed May 22, 2023VA
This safety issue was discovered yesterday. The passenger-side rear door will not unlock, either by manual attempt to raise the knob or by using the control buttons on the FOB nor at the driver's station. The window in that door also no longer responds to attempts to raise or lower it. Both my rear seat passengers had to enter using the driver's-side rear door. This creates a serious potential safety hazard by preventing rear-seat passengers exiting the vehicle near their closest door in an emergency. The car will be taken to a local dealership to resolve this safety and convenience issue upon my return from an extended trip. I had no warning of any impending component failure. That door lock and window worked well days ago.
Steering
Filed Feb 13, 2023GA
The contact's mother-in-law owns a 2007 Lincoln Town Car. The contact stated that while her mother-in-law was driving in a parking lot, the power steering assist failed to operate as needed without warning. Upon restarting the vehicle, the power steering started to operate as needed; however, the failure soon returned. Despite the failure, her mother-in-law managed to drive the vehicle home. The dealer was notified of the failure and found no record of any recalls on the vehicle. The manufacturer was also notified of the failure and linked the failure to NHTSA Campaign Number: 14V704000 (Steering). The vehicle was not repaired. The failure mileage was unknown.
Vehicle Speed Control
Filed Apr 27, 2022FL
When applying the brake to slow down on an exit ramp, the car unexpectedly accelerated despite the brake pedal being pressed hard. The driver was able to avoid a collision with a stopped vehicle in front by shifting the gear into neutral. The engine revved up for a couple a seconds, but returned to a normal rate of revolution with the gear still in neutral and the car practically stopped.
Unknown or Other
Filed Jan 26, 2022NC
My 07 Lincoln only has around 80,000 miles on it and has water leaks causing water to pool in the floor boards thereby causing the potential for rust, electrical issues and the hazards that could result therefrom. A quick online search will reveal to you that these leaks are incredibly common and very well known among Lincoln owners and dealers alike (very, very common problem due to manufacturer defects) but Ford refuses to do anything about it. Given how widespread this problem is it seems that the right thing to do would be for Ford to issue a recall and repair these things. Problem appears to affect 99'-11 models. Thank You
Air Bags
Filed Jan 14, 2022MS
Airbag light stays on
Steering
Filed Apr 29, 2021165,000 milesDE
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE CONTACT WAS INFORMED THAT THE PREVIOUS OWNER HAD THE RECALL REPAIR COMPLETED IN 2015. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Steering
Filed Oct 22, 2020100,000 milesPA
I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO STAND BEHIND THIS INCIDENT AND COVER THE COST OF REPAIRS!! HOW MANY OTHERS WITH LINCOLN TOWNCARS HAVE CRASHED WITH LOSS OF STEERING AND NEVER LIVED TO TELL THEIR STORY!!
Power TrainCrash
Filed Jan 8, 2020104,028 milesOH
TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.*JB
Wheels
Filed Aug 26, 201992,000 milesMD
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. WHEN THE DEALER ATTEMPTED TO PLACE A NEW TIRE ON THE VEHICLE, THEY NOTICED THAT THE WHEEL WAS LOOSE. THE LUG NUTS WERE LOOSE AND THE TIRE CAME OFF. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) TO BE REPAIRED; HOWEVER, THE LUG NUTS BECAME LOOSE AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Visibility/Wiper
Filed Mar 25, 2019109,400 milesFL
REAR WINDOW EXPLODED WHILE I WAS DRIVING TO WORK THIS MORNING ON A 4 LANE STATE ROAD. SPEED WAS UNDER 50MPH.
Structure › BodyCrash
Filed Feb 15, 2019149,694 milesSC
I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.
Air Bags
Filed Feb 7, 201978,000 milesNC
AIR BAG WILL NOT DEPLOY AND SEAT BELT SENSOR WILL NOT FUNCTION. SEAT BELT WILL NOT LOCK AT TIMES. THIS HAPPENS WHILE IN MOTION OR STATIONARY.
Vehicle Speed Control
Filed Nov 9, 201865,000 milesOK
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE LURCHED FORWARD, ACCELERATED, AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO DIFFEE FORD LINCOLN (1681 I-40, EL RENO, OK), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Steering
Filed Aug 14, 2018475,000 milesDE
I AM AWARE OF THE CURRENT RECALL REGARDING CROWN VICTORIA, GRAND MARQUIS, AND LINCOLN TOWNCAR USING THE LOWER INTERMEDIATE SHAFT CORROSION AS THE ISSUE. I AM NOT CONVINCED THAT THIS IS THE PRIMARY REASON FOR POSSIBLE LOSS OF STEERING CONTROL. I LOST CONTROL OF THE STEERING IN MY TOWNCAR A FEW WEEKS AGO AND HAD IT TOWED TO A DEALER IN NEW CASTLE DELAWARE. THE SERVICE WRITER OFFERED NO EXPLANATION OTHER THAN THE STEERING COLUMN SHAFT HAD BROKEN. AFTER A PERSONAL CLOSER INSPECTION I DETERMINED THAT THE STEERING COLUMN SHAFT WAS PULLED APART AS A RESULT EXCESSIVE TRAVEL OF THE LOWER INTERMEDIATE SHAFT. THE REASONING OFFERED BY FORD BLAMES ONLY THE ISSUE OF CORROSION THUS MINIMIZING THE PARTS FOR POSSIBLE REPLACEMENT. FORTUNATELY, WHEN I EXPERIENCED THE LOSS OF STEERING IN MY CAR I WAS PULLING INTO A PARKING SPACE AT LOW SPEED. HAD I BEEN OUT ON THE HIGHWAY THE RESULTS COULD HAVE BEEN MUCH WORSE.
Service Brakes
Filed Dec 1, 2017108,000 milesNC
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS THE CONTACT WAS WAITING TO HEAR FROM A SUPERVISOR. THE CONTACT STATED THAT HE PREVIOUSLY OWNED A 2005 LINCOLN TOWN CAR THAT HAD THE SAME FAILURE, BUT WAS ALSO NOT DIAGNOSED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DID NOT FIND ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Air BagsCrash
Filed Aug 30, 201770,000 milesMO
HAD AN ACCIDENT AND AS A RESULT THE AIRBAG NOTIFICATION LIGHT STAYS ON. LIGHT SUPPOSE TO INDICATE THAT THE AIRBAG INFLATED. IT DID NOT INFLATE DURING ACCIDENT. ACCIDENT WAS ON A CITY STREET AND IT WAS IN MOTION.
Structure › Body
Filed Apr 3, 2017100,000 milesMN
WATER ACCUMULATES ON FLOOR FRONT AND REAR. PASSENGER SIDETHE CAR CAN BE IN MOTION OR STATIONARY DURING RAIN OR GOING THROUGH CAR WASH. WE HAD A 2001 TOWNCAR WITH THE EXACT SAME PROBLEM. AFTER GOOGLING THIS ISSUE I FIND THERE ARE MANY AUTOS WITH THIS PROBLEM. WHAT WE SPEND FOR THESE AUTOS THIS SHOULD HAVE BEEN RESOLVED BY MANUFACTURER YEARS AGO!
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 5, 2014. Source: NHTSA Office of Defects Investigation.