“Tl* the contact owns a 1997 lincoln town car. The contact stated that while at a dealer for routine maintenance, the technician stated that engine coolant was leaking from the intake manifold, which would need to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.”
Owner complaint, filed Oct 18, 2013 at 102,000 miles
“Tl* the contact owns a 1997 lincoln town car. The contact stated that while at a dealer for routine maintenance, the technician stated that engine coolant was leaking from the intake manifold. The technician stated that the intake manifold would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000.”
Owner complaint, filed Oct 18, 2013 at 88,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 1997 Town Car peaked in 2004, with 40 filed that year. No recall on file covers the engine, the subject of 28% of the complaints. In 2022 owners filed 2 so far.
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.
Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Filed Aug 3, 20073,600,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Air Bags › Frontal › Driver Side › Inflator Module01V318000
Filed Oct 3, 2001911 vehiclesFord Motor Company
Defect. EQUIPMENT DESCRIPTION: PASSENGER VEHICLES THAT HAVE HAD THE DRIVER'S AIR BAG MODULE REPLACED AFTER APRIL 5, 2000. THE REPLACEMENT DRIVER'S AIR BAG MODULE INFLATOR MAY HAVE INSUFFICIENT WELDS THAT COULD PREVENT PROPER INFLATION OF THE AIR BAG.
Risk. IN THE EVENT OF A CRASH, THE DRIVER'S AIR BAG MAY NOT PROPERLY DEPLOY WHICH COULD POTENTIALLY RESULT IN LESS THAN THE INTENDED LEVEL OF OCCUPANT PROTECTION.
Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER'S AIR BAG MODULE. OWNER NOTIFICATION BEGAN OCTOBER 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Jun 12, 20001,167 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Filed Jun 12, 20001,129 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Suspension › Front › Control Arm › Lower Ball Joint98V322000
Filed Dec 16, 1998175,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Risk. IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings98I001000
Filed Apr 7, 1998167,742 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES.
Risk. THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES.
Remedy. DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.
Defect. TWO BOLTS THAT ATTACH THE DRIVER AIR BAG TO THE STEERING WHEEL WERE NOT INSTALLED DURING VEHICLE ASSEMBLY.
Risk. IN THE EVENT OF A FRONTAL COLLISION, THE AIR BAG MODULE WOULD STAY IN POSITION DURING DEPLOYMENT. HOWEVER, THE MODULE COULD LEAVE THE STEERING WHEEL CAVITY FOLLOWING AIR BAG DEPLOYMENT.
Remedy. DEALERS WILL INSPECT THE VEHICLES AND INSTALL ANY BOLTS THAT ARE MISSING.
All 8 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1997 Town Car.
SPARK PLUG EJECTION FROM CYLINDER HEADDefect petition DP05005Closed
Opened Sep 22, 2005Closed Jan 4, 2006engine
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 FORD vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in …
REAR BRAKE LINE FAILUREEngineering analysis EA03012Closed
Opened Jul 25, 2003Closed Apr 11, 2005Led to recall 05V086000brakes
In a letter dated february 25, 2005, FORD motor company (FORD) notified odi that it would be conducting a customer satisfaction program (FORD no. 04b26) to correct a rear brake line chafing concern in approximately 44,000 model year (my) 1997 FORD crown victoria and grand marquis non-fleet vehicles equipped with electronic traction control that werebuilt after march 19, 1997.these vehicles have an additional rear brake line and a mastic patch causing reduced clearance from a stiffening rib in the floor pan.odi?s analysis showed higher complaint and warranty rates related to rear brake line …
REAR BRAKE LINE FAILURERecall query RQ03004Closed
Opened Mar 11, 2003Closed Jul 25, 2003brakes
Odi has received 40 complaints alleging rear brake line failure in the subject vehicles, including 8 that have been received this year.an additional 192 reports and 478 warranty claims have been received from FORD.a leak in the rear brake line can cause extended stopping distance.a search of odi's complaint database for peer vehicle complaints, using the same brake line failure criteria as for the subject vehicles and the same model years (1995-97), identified only 1 complaint involving general motors caprice/implala/88/98/regal vehicles and only 2 complaints involving chrysler lh-cars.the …
BALL JOINT SEPARATIONRecall query RQ03002Closed
Opened Jan 3, 2003Closed Jun 3, 2003suspension
See attached report.
SPEED CONTROL DEACTIVATION SWITCH FIRESEngineering analysis EA02025Closed
Opened Sep 6, 2002Closed Jun 30, 2004engine
Based on the low rate of fire incidents (2.5 incidents per 100,000 vehicles sold) where failure of the scds is involved and the age of the vehicles ? 7 to 11 years ? A safety-related defect trend has not been identified and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information, see the attached closing report.
FUEL-FED FIRESDefect petition DP02007Closed
Opened Aug 22, 2002Closed Dec 4, 2002throttle and acceleration
The fars data shows that the risk of fire from impact in all directions in the subject vehicles is the same as all other sedans.the subject vehicles are not over represented with respect to the risk of fire in real-world high-energy crashes.a further discussion of issues related to post crash fires in the subject vehicles is set out in the closing report for sq 01-014 and that report is in the docket for this petition.after reviewing the petition and its supporting materials, as well as information furnished by FORD and GM, and information within the agency's possession from previous …
POST REAR END COLLISION FIRESInvestigation SQ01014Closed
Opened Nov 27, 2001Closed Oct 3, 2002fuel system
There is no summary currently available
Technical service bulletins
134 on file
Repair instructions the manufacturer sent its dealers for the 1997 Town Car. Not recalls: the fix is usually free only while the car is under warranty.
engine 26transmission 25brakes 13equipment 11electrical system 9body and frame 8visibility 8fuel system 6
0531Service campaignMay 8, 2007body and frame
CUSTOMER SATISFACTION PROGRAM 05B31 - INFORMATION ONLY. A POSSIBILITY THAT DURING A HIGH SPEED / HIGH ENERGY REAR COLLISION, CERTAIN COMPONENTS HAVE AN INCREASED RISK OF PUNCTURING THE FUEL TANK ON VEHICLES WITH LIMO PREP PACKAGE LIMO PACKAGE UPGRADE KIT OFFERING. *TT SUPPLEMENT #1. *TT UPDATED SUPPLEMENT #2. *TT
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIFOLD TO 7 YEARS FROM THE ORIGINAL WARRANTY START DATE OF THE VEHICLE, WITH NO LIMIT ON THE NUMBER OF MILES THAT THE …
SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
Showing the newest 6 of 26 bulletins about the engine, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Electrical System
Filed Oct 2, 2022OH
This has happened to me 3 times in the past 3 months. While driving interstate highway at night and traveling 65 to 70 miles per hr., without any warning or symptoms, the headlights turn off. They then turn on and off a few times and then seem to correct themselves and stay on. This happens on trips after 1 hour or more. Has never occurred on shorter trips under 1 hour. Very dangerous and scary when it is so dark you can't see to pull over off the highway and also worried about vehicles approaching from behind not being able to see you in time. I replaced the headlight switch last week thinking that was the problem, but it happened again last night on my trip back from N.Y.
Air BagsCrash
Filed Jul 7, 2022154,000 milesCO
The contact owns a 1997 Lincoln Town Car. The contact stated while driving at 40 MPH, another vehicle crashed into the front passenger side of the vehicle. The vehicle that crashed into the contact was driving at approximately 55 MPH. The air bags failed to deploy. There were no injuries reported. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact had a second accident, and the air bags did not deploy during that incident. The dealer stated that the air bags could not be replaced because the vehicle was an older model, and the VIN was not under a recall. The manufacturer was not notified of the failure. The failure mileage was 154,000.
Steering › Column
Filed May 22, 2019300,000 milesSC
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME LOOSE AND THE CONTACT LOST CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Engine
Filed May 10, 201680,000 milesCA
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BY THE DEALER HOWEVER, THE CONTACT STATED THAT HE REPAIRED THE VEHICLE INDEPENDENTLY WITH AFTERMARKET PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Engine
Filed May 10, 2016100,000 milesCA
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 30 MPH, STEAM EMITTED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED HOWEVER, THE CONTACT STATED THAT AN AFTER MARKET INTAKE MANIFOLD WAS REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Exterior Lighting
Filed Dec 31, 2015220,000 milesLA
BRAKE LIGHTS WOULD NOT WORK. BULBS OK. REPLACING THE TURN SIGNAL SWITCH FIXED PROBLEM.
Service Brakes
Filed Sep 14, 201544,000 milesIN
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED THAT THERE WAS PREMATURE RUST AND CORROSION ON THE BRAKE LINES CAUSING THEM TO FRACTURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98I001000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 12/10/15*LJ *CN
Engine
Filed Jan 22, 201598,000 milesOH
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE TRAVELING AN UNKNOWN RATE OF SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTICED THAT THE PLASTIC PIECE ASSOCIATED WITH THE INTAKE MANIFOLD FRACTURED. ALSO, THE CONTACT MENTIONED THAT THE TEMPERATURE READER AND ADDITIONAL COMPONENTS MAY HAVE BEEN DAMAGED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V638000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Electrical SystemFire
Filed Jan 4, 2015189,000 milesTX
MY 1997 LINCOLN TOWN CAR SIGNATURE SERIES CAUGHT FIRE WHILE PARKED IN THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 48 HOURS PRIOR TO THE FIRE. ABOUT 02:00 HRS ON THE MORNING OF THE 29TH DECEMBER 2014 I WAS WAKENED BY A LOUD POPPING SOUND. WHEN I INVESTIGATED I FOUND MY GARAGE TOTALLY ENGULFED BY FIRE. IT TOOK THE FIRE DEPARTMENT OVER TWO HOURS TO EXTINGUISH THE FIRE; FOR IT HAD SPREAD TO THE OTHER VEHICLE PARKED IN THE GARAGE - 2013 JEEP MOAB AND TO ALL OF THE TOOLS AND MATERIALS STORED IN THE GARAGE. THE FIRE MARSHALL AND THE ARSON INVESTIGATOR STATED THAT THE IGNITION POINT FOR THE FIRE WAS UNDER THE HOOD IN THE LINCOLN, ON THE DRIVERS SIDE AND CLOSE TO THE FIRE WALL. IT RESULTED IN THE TOTAL LOSS OF BOTH CARS, THE GARAGE STRUCTURE AND ALL CONTENTS OF SAID STRUCTURE. *TR
SuspensionCrash
Filed Aug 20, 2014113,000 milesKS
BALL JOINT SEPARATED FROM CONTROL ARM CAUSING CONTROL ARM TO DROP TO THE GROUND. THE SAME AS YOUR RECALL98V322000 BUT CALLING LINCOLN THEY SAID THAT MY CAR WAS NOT PART OF THE RECALL. EVEN THOUGH IT DID EXACTLY WHAT THE RECALL SAID. *TR
Exterior Lighting
Filed Jun 12, 201457,400 milesSC
I WAS TRAVELING AT 9:30 PM WHEN THE HEADLIGHTS WENT OUT FOR ABOUT 45 SECONDS AND THEN CAME BACK ON. TRAVELED ABOUT A MILE, WHEN THEY WENT OUT AGAIN, CAN ON, THEN STARTED RAPIDLY FLASHING. I PULLED OVER AND IT ABOUT A MINUTE BEFORE THEY RETURNED TO NORMAL. THIS HAPPENED THREE TIMES THAT NIGHT BEFORE I ARRIVED HOME. THESE HEADLIGHT PROBLEM HAS HAPPENED FIVE TIMES SINCE THE FIRST OCCURRENCE. I RARELY DRIVE AT NIGHT. ..UPDATED 06/26/14 *BF
Service Brakes
Filed Mar 17, 201490,000 milesNE
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE IN ADDITION TO THE BRAKE PEDAL FEELING ABNORMALLY LOOSE. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering
Filed Jan 25, 2014145,000 milesCT
BEGINNING ON A COLD MORNING THE STEERING FELT OFF, LIKE IT NEEDED MORE EFFORT TO TURN AT TIMES. THE STEERING ALSO FAILED TO RETURN TO CENTER ON ITS OWN, INDICATING A POSSIBLE SEIZED UP UNIVERSAL JOINT IN THE STEERING SHAFT. I REMOVED THE STEERING SHAFT AND FOUND THE UNIVERSAL JOINT SEIZED AND VERY DIFFICULT TO MOVE WHICH CAUSED MY DIFFICULT STEERING. THERE IS A RECALL FOR THIS SAME ISSUE ON NEWER TOWN CARS, WHY DOES THIS NOT COVER MINE? *TR
Engine
Filed Oct 18, 2013102,000 milesCA
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Engine
Filed Oct 18, 201388,000 milesCA
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD. THE TECHNICIAN STATED THAT THE INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Electrical System › Horn
Filed Jan 26, 201258,000 milesMA
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 30, 201190,000 milesMO
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED TO AIR UP MY RIGHT REAR TIRE. UPON RE-ENTERING THE VEHICLE AND BACKING OUT, THE RIGHT FRONT SIDE FELL TO THE GROUND. AGAIN, THE RIGHT FRONT LOWER BALL JOINT FAILED. THIS TIME, I HAD TO ALSO REPLACE THE RIGHT FRONT LOWER CONTROL ARM, RIGHT FRONT STABILIZER LINK, RIGHT FRONT SHOCK AND RIGHT FRONT BALL JOINT. THERE IS A SERIOUS PROBLEM WITH THE 1997 LINCOLN TOWNCAR'S FRONT END. WHEN THE MECHANIC WENT TO INSTALL THE RIGHT LOWER BALL JOINT (WHICH IS A PRESSED FIT) THE BALL JOINT WENT RIGHT IN BY HAND, WHICH INDICATED THAT THE RIGHT FRONT LOWER CONTROL ARM WAS FAULTY. I NOW HAVE A RATTLING SOUND COMING FROM THE LEFT FRONT SIDE. I'M REALLY SCARED TO DRIVE THIS CAR. *KB
Engine and Engine Cooling
Filed Dec 20, 2011NY
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
Vehicle Speed ControlFire
Filed Aug 24, 2011139,000 milesOK
THE CAR WAS SITTING IN THE DRIVEWAY UNATTENDED WITH NO KEY IN THE IGNITION WHEN THE FIRE STARTED. IT HAD BEEN DRIVEN ABOUT 3 HOURS BEFORE WITH NO PROBLEMS. THE FIRE INSPECTOR SAID THE FIRE STARTED UNDER THE HOOD ON THE LEFT SIDE BUT HE WAS UNABLE TO SAY EXACTLY WHAT CAUSED THE FIRE. AFTER CHECKING ON LINE IT WAS DISCOVERED THE CAR WAS ON A RECALL LIST FOR THE SPEED CONTROL SWITCH WHICH IS LOCATED ON THE LEFT SIDE.
Engine and Engine Cooling
Filed Mar 22, 2011137,000 milesTX
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE BEGAN TO MISFIRE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE ENGINE MANIFOLD WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, ON A SEPARATE OCCASION THE FRONT LOWER CONTROL ARM FRACTURED AND COLLAPSED ONTO THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Engine and Engine Cooling › Engine
Filed Oct 28, 201065,000 milesIL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT INFORMED THE DEALER OF THE FAILURE WAS TOLD THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 77,000.
Vehicle Speed Control
Filed Aug 26, 2010106,586 milesTX
OUR 1997 LINCOLN TOWN CAR THAT WAS PART OF THE DEACTIVATION SWITCH RECALL BEGAN HONKING AS THE ALARM TRIGGERED ON THE EVENING OF AUGUST 24, 2010 IN OUR GARAGE. AFTER CLEARING THE ALARM SEVERAL TIMES, I INVESTIGATED THE BATTERY VOLTAGE AND ALL WAS WELL. THE ALARM TRIGGERED AGAIN AND I CLEARED IT. AS I CLOSED THE HOOD SMOKE BEGAN TO ESCAPE NEAR THE REAR DRIVERS SIDE CORNER OF THE HOOD. I OPENED THE HOOD AS THE SMOKE SLOWED DOWN. THE CONNECTOR TO THE DEACTIVATION SWITCH WAS VERY WARM AND THE SWITCH HAD BRAKE FLUID ON IT. THE RECALL INSTALLED 20 AMP FUSE HAD NOT OPENED. UPON INVESTIGATION I FOUND THAT THE FUSE IN THE RECALL INSTALLED HARNESS WAS IN THE CIRCUIT BETWEEN THE SWITCH AND THE CRUISE CONTROL INSTEAD OF BETWEEN THE BATTERY AND THE SWITCH. HENCE THE FUSE PROVIDED NO PROTECTION AGAINST THE POTENTIAL FIRE. THANKFULLY I WAS STANDING THERE WHEN IT HAPPENED AND COULD DISCONNECT THE CABLE FROM THE SWITCH. OTHERWISE WE WERE AT RISK OF FIRE THAT COULD HAVE SPREAD TO OUR HOUSE. *TR
Seat Belts
Filed Aug 20, 2010120,000 milesMN
1997 LINCOLN TOWN CAR. 120,000 MILES. SEAT BELT DOES NOT STAY BUCKLED. AND COMES UNDONE WITH SLIGHTEST OF MOVEMENT. *TR
Engine and Engine Cooling › Cooling System
Filed Aug 9, 2010118,000 milesGA
I WAS DRIVING AS USUAL AND THE INTAKE MANIFOLD CRACKED OR HAD BEEN CRACKING OVER TIME. THE ENGINE MADE A PING NOISE AND THE COOLANT WAS LEAKING DOWN INTO THE ENGINE. THE ENGINE LIGHT CAME ON IMMEDIATELY. THE MANIFOLD, THERMOSTAT, AND GASKETS HAD TO BE REPAIRED. THE COST FOR THIS REPAIR WAS OVER $1,200.00. *TR
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jul 16, 2010CT
FORD LINCOLN -- TOWN CAR, YEAR MODEL 1997. BRAKE LINE (TUBING) BETWEEN POINT OF DISTRIBUTION FROM MASTER CYLINDER/BOOSTER TO REAR AXLE. ALSO BRAKE LINE BETWEEN REAR WHEELS (FASTENED TO OUTSIDE OF REAR AXLE HOUSING). THIS BRAKE LINE TUBING IS OF INFERIOR METAL COMPOSITION PRONE TO RUSTING IN NORTHERN CLIMATES WHERE WINTER SALT IS SPREAD ON ROAD SURFACES. CASE IN POINT: WHEN THE CAR WAS PARKED ON THE PARKING LOT, EVERYTHING WAS FINE. WHEN CAR WAS RESTARTED AFTER A SHORT DURATION OF BEING PARKED, UPON PRESSING THE BRAKE PEDAL, ALL BRAKE FLUID SQUIRTED ONTO PAVEMENT. ROOT CAUSE: THE CORRODED BRAKE LINE BURST SOMEWHERE, APPROXIMATELY, UNDER THE DRIVER'S SEAT ON THE ROADSIDE (BOTTOM SIDE) OF THE FLOOR BOARD. THIS NECESSITATES THE REPLACEMENT OF THE ENTIRE BRAKE LINE TUBING STRETCH (AS PER DESIGN) IN EXCESS OF $1,200, PARTS AND LABOR INCLUDED. THIS BURST OF FLUID COULD HAVE OCCURRED ANYWHERE. SINCE THE INCIDENT OCCURRED AT A TIME AND A PLACE FROM WHERE IT WAS POSSIBLE TO DRIVE THE CAR A SHORT DISTANCE TO ITS HOME PARKING POSITION USING ONLY THE EMERGENCY BRAKE, WHERE NEEDED, AT A SPEED OF NO HIGHER THAN 10 -15 MPH. A PRIVATE RESEARCH INDICATED THAT THIS PROBLEM IS SOMEWHAT 'COMMON.' SUBSEQUENT INQUIRIES AT DEALERSHIPS VERIFIED THE FACT THAT THERE IS A GOODLY NUMBER OF BRAKE LINE REPLACEMENTS. LABOR TIME EXPENDED IS ABOUT A FULL DAY (A FULL SHIFT). TO THE WRITER OF THIS NOTE IT IS NOT KNOWN HOW MANY SERIOUS ACCIDENTS MIGHT HAVE BEEN ALREADY CAUSED BY THIS INFERIOR QUALITY BRAKE LINE.
Service Brakes, Hydraulic
Filed Jun 7, 201080,000 milesIN
1997 LINCOLN TOWN CAR MULTIPLE BRAKE LINE FAILURES. 2002,2005,2006,2007,2010. DUE TO EXTERNAL RUST. *TR
Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 28, 2010175,000 milesSC
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING AT 2 MPH, THE CONTACT HEARD A LOUD SOUND. SECONDS LATER, THE FRONT END OF THE VEHICLE SUDDENLY FELL TO THE GROUND. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE BALL JOINT HAD SEPARATED FROM THE VEHICLE. A FEW WEEKS PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE VEHICLE MADE A CREAKING SOUND WHENEVER OPERATED. THE CONTACT CALLED THE DEALERSHIP AND WAS INFORMED THAT RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) DID NOT INCLUDE HIS VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 175,000.
Tires
Filed Aug 13, 200933,000 milesCT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE HAS MICHELIN XW4 TIRES, SIZE 225/60/R16. WHILE EXAMINING HIS VEHICLE, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE TIRES WERE TAKEN TO THE DEALER AND THEY STATED THAT ALL OF THEM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 33,000.
Service Brakes, Hydraulic
Filed Jun 8, 2009150,000 milesNJ
LIFE THREATENING COMPLETE BRAKE FAILURE COMPLETE LOSS OF BRAKE FLUID BECAUSE OF BRAKE LINE RUPTURES (BOTH SYSTEMS) WHILE APPLYING BRAKES ABRUPTLY TO AVOID AN ACCIDENT. BRAKE LINE FAILURE WAS DUE TO USE OF CHEAP UNCOATED STEEL BRAKE LINES THAT WEAKENED OVER THE YEARS DUE TO RUST. FORTUNATELY, THIS BRAKE FAILURE OCCURRED AT 25MPH, JUST MOMENTS AFTER I APPLIED NORMAL BRAKING FROM 65MPH TO PROCEED THROUGH A TOLL BOOTH. IF THIS COMPLETE BRAKE FAILURE OCCURRED WHILE BRAKING FOR THE TOLL BOOTH MOST LIKELY THIS BRAKE SYSTEM FAILURE WOULD HAVE RESULTED IN SEVERE INJURY AND/OR DEATH. THESE INFERIOR UNCOATED BRAKE LINES SHOULD HAVE NEVER BEEN ALLOWED TO BE INSTALLED IN THIS VITAL SAFETY SYSTEM (BRAKES) IN THE FIRST PLACE . AND NOW ...THEY SHOULD BE RECALLED AND REPLACED WITH SUPERIOR BRAKE LINES UNDER A MANUFACTURER RECALL PROGRAM TO PREVENT FUTURE SEVERE COLLISIONS AND LOSS OF LIFE. *TR
Electrical System
Filed Mar 3, 200948,000 milesIL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. WHEN THE HEATER UNIT MODE SELECTOR WAS ACTIVATED, THERE WAS NO POWER RESPONSE. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE PANIC ALARM SYSTEM SOUNDED WHEN THE PASSENGER SIDE DOOR WAS OPENED. THE ALARM WAS TURNED OFF WITH ASSISTANCE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED DUE TO THE COST OF THE DIAGNOSTIC TEST. THE CAUSE OF THE FAILURES HAVE NOT YET BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 48,000.
Electrical System
Filed Oct 22, 2008126,000 milesNE
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHENEVER THE CONTACT DRIVES WITH THE HIGH BEAMS ACTIVATED, THE LIGHTS FLICKER ON AND OFF CONTINUOUSLY UNTIL THEY ARE TURNED OFF. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 126,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED A SWITCH WAS REPLACED, BUT THE PROBLEM CONTINUED. UPDATED 11/19/08. *JB
Engine and Engine CoolingFire
Filed Oct 9, 2008105,000 milesFL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE OVERHEATED AND A LARGE AMOUNT OF WHITE SMOKE EXPELLED FROM THE EXHAUST. THE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED UNDER THE HOOD. HE NOTICED THAT THE COOLANT WAS EXTREMELY LOW AND ALLOWED THE ENGINE TO COOL COMPLETELY. HE THEN ADDED WATER TO THE RADIATOR RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HE STATED THAT THE FAILURE WAS RELATED TO A BLOWN HEAD GASKET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 107,000. UPDATED 10-29-08 *BF UPDATED 10/30/08. *JB
Vehicle Speed Control
Filed Sep 9, 2008MI
1997 LINCOLN TOWN CAR- CRUISE CONTROL DEFECT CAUSING ENGINE FIRES. AFTER FIRST HEARING OF THE RECALL I TOOK MY LINCOLN TO SUBURBAN FORD OF WATERFORD,MI. I WAS TOLD THEY HAD NOT YET RECEIVED THE REPLACEMENT PARTS YET, 2 WEEKS LATER I AGAIN WENT BACK AND WAS TOLD THE VERY SAME THING. I WAITED ANOTHER 2 WEEKS, WENT BACK TO SUBURBAN FORD AND WAS TOLD THIS TIME THAT THE REPLACEMENT PARTS FOR THE RECALL WERE BEING RECALLED AND I WOULD AGAIN HAVE TO COME BACK. I FEEL "THIS FORD DEALER JUST DOES NOT WANT TO COMPLY WITH THE RECALL. IT HAS NOW BEEN ABOUT 9 MONTHS SINCE THE FIRST VISIT AND STILL MY CAR HAS NOT BEEN FIXED. CAN YOU HELP? *TR
Vehicle Speed Control
Filed Sep 7, 2008100 milesSC
APPROXIMATELY 1 YEAR AGO I RECEIVED A LETTER PERTAINING TO THE RECALL OF MY LINCOLN # CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH ( SCDS) UPON RECEIVING THE LETTER I IMMEDIATELY CONTACTED COOPER FORD IN CLINTON S.C TO SCHEDULE THE REPAIR, I WAS TOLD BY KATIE , A SERVICE MANAGER "THEY WOULD PUT ME ON THE LIST" THIS WAS THE LAST QUARTER OF LAST YEAR OCT NOV TIME FRAME. UPON NOT HEARING ANYTHING FROM THE DEALERSHIP IN MAR 08 I CALLED AGAIN, A SERVICE MANAGER BRIAN, TOLD ME I WAS STILL ON THE LIST. I HAVE NOT BEEN CONTACTED BY THE DEALERSHIP SINCE. *TR
Tires › Pressure Monitoring and Regulating Systems
Filed Jun 19, 2008CA
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE HAS MICHELIN WEATHERWISE II TIRES, SIZE P215/70R15 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT EXPERIENCED AN IMMEDIATE LOSS OF AIR PRESSURE IN THE TIRES, CAUSING THE VEHICLE TO SWERVE. HE PULLED THE VEHICLE OVER AND CALLED AAA. THE TIRE WAS CHANGED AND THE CONTACT DROVE TO A TIRE SHOP TO GET NEW VALVE STEMS. THIS WAS THE SECOND OCCURRENCE OF THIS FAILURE. THE FIRST TIME WAS IN APRIL OF 2007. THE VIN, FAILURE MILEAGE, AND DOT NUMBER WERE UNKNOWN.
Tires › Tread/Belt
Filed Jun 4, 200899,024 milesLA
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE HAS PEP BOYS FUTURA SCRAMBLER A/P TIRES, SIZE 215/75/R15. THE DRIVER'S SIDE FRONT TIRE IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06T023000 (TIRES:TREAD/BELT). PEP BOYS WILL NOT REPLACE THE TIRE AS STATED IN THE RECALL. THEY STATED THAT ALL DEFECTIVE TIRES HAVE BEEN RECALLED AND NOTHING COULD BE DONE TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 99,024.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 23, 2008107,950 milesMI
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE INTAKE MANIFOLD SUDDENLY CRACKED. THE VEHICLE WAS TOWED TO THE MECHANIC AND THEY STATED THAT THE FAILURE WAS NORMAL FOR VEHICLES THAT EXCEEDED 100,000 MILES. THE DEALER REPLACED THE MANIFOLD, BUT THEY BELIEVED THIS SHOULD HAVE BEEN RECALLED YEARS AGO. THE CURRENT MILEAGE IS 108,387 AND FAILURE MILEAGE WAS 107,950. UPDATED 05/27/08 *BF
Vehicle Speed Control
Filed Apr 4, 2008OH
1997 LINCOLN TOWN CAR WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER FAILED TO MENTION THAT THEY DID NOT HAVE THE PARTS FOR THE REPAIR AND HE LEFT THE VEHICLE THERE ALL DAY. WHEN HE CAME TO PICK IT THEY INFORMED HIM ABOUT THE PARTS. *KB
Vehicle Speed Control › Cruise Control
Filed Mar 31, 2008TN
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CRUISE CONTROL WAS NOT DISCONNECTED BECAUSE HE WAS NOT INFORMED OF THAT OPTION. THE MANUFACTURER STATED THAT THE FORD RECALL PARTS WOULD NOT BE AVAILABLE UNTIL JUNE OF 2008. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 114,791.
Vehicle Speed Control › Cruise ControlFire
Filed Mar 21, 200872,014 milesNY
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT HAD THE VEHICLE REPAIRED UNDER THE RECALL FOR THE VEHICLE SPEED CONTROL. UPON LEAVING THE DEALER, SHE ATTEMPTED TO ACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. SHE RETURNED TO THE DEALER AND THEY STATED THAT THE CRUISE CONTROL MOTOR BURNED OUT AND A NEW ONE WAS NEEDED AT THE COST OF $300. INITIALLY, THE DEALER STATED THAT THEY WOULD PAY HALF; HOWEVER, THE MANUFACTURER REFUSED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,014.
Vehicle Speed Control
Filed Mar 17, 2008TX
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE VEHICLE SPEED CONTROL RECALL NOTICE STATED THAT PARTS ARE NOW AVAILABLE TO PERFORM THE NECESSARY REPAIRS TO YOUR VEHICLE. ON 3/14/08 AND 3/17/08 THE DEALER STATED THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. THE DEALER DID NOT DISCONNECT THE VEHICLE SPEED CONTROL SWITCH. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 59,000. RK UPDATED04/03/08. *LJ
Vehicle Speed Control › Cruise Control
Filed Mar 10, 2008PA
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE AND DID NOT ADVISE THE CONTACT TO HAVE THE COMPONENT DISCONNECTED. HE RECEIVED A SECOND NOTICE IN FEBRUARY OF 2008 STATING THAT THE PARTS WERE AVAILABLE. THE NOTICE STATED THAT THE VEHICLE COULD CATCH FIRE WHILE IDLING. THE PARTS WERE NOT AVAILABLE UNTIL MARCH OF 2008. HE IS CURRENTLY IN THE PROCESS OF HAVING THE RECALL REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000.
Vehicle Speed Control
Filed Mar 7, 2008TX
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL SWITCH. IN MARCH OF 2008, HE RECEIVED A LETTER STATING THAT THE PARTS WERE AVAILABLE. WHEN HE TOOK HIS VEHICLE TO THE DEALER FOR REPAIR, THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY COMING IN FIVE AT A TIME PER WEEK, AND THE VEHICLES WOULD BE SERVICED ON A FIRST COME, FIRST SERVE BASIS. HE WAS INFORMED TO CALL EACH MONDAY MORNING TO FIND OUT IF THEY HAVE THE PARTS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 92,000.
Vehicle Speed Control
Filed Mar 6, 2008135,000 milesTN
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT NOT HAVING THE CRUISE CONTROL FEATURE IS CAUSING HIS GAS MILEAGE TO REDUCE. THE FEATURE WAS DISCONNECTED AS A RESULT OF THE VEHICLE SPEED CONTROL RECALL. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 140,000. UPDATED 03/26/08. *LJ
Vehicle Speed Control › Cruise Control
Filed Mar 4, 2008OH
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT FORD HAS FAILED TO PROVIDE A TIMELY RECALL REPAIR ON HIS VEHICLE REGARDING THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE FIRST RECALL NOTICE WAS RECEIVED IN JUNE OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 130,000.
Vehicle Speed Control
Filed Feb 22, 2008OK
FAILURE TO REPAIR OR REPLACE CRUISE CONTROL AS PER RECALL. FIRST IT WAS TO BE DONE BY THE END OF DEC 07, BEEN BACK TO FORD DEALER THREE TIMES AND STILL NO PROGRESS AS TO WHEN IT WILL BE REPAIRED. WHAT IS THE PROBLEM?? *TR
Vehicle Speed Control
Filed Feb 21, 200873,000 milesFL
FORD RECALL #05S28 ON OUR 1997 LINCOLN TOWN CAR EXECUTIVE WAS ISSUED OVER 5 MONTHS AGO. WE COMPLIED WITH THE REQUEST TO HAVE THE SPEED CONTROL MODIFIED, AND WAS TOLD WE WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. WE HAVE CHECKED SEVERAL TIMES AND STILL THEY ARE NOT IN STOCK. THIS IS TOTALLY UNACCEPTABLE AS A RESPONSE FROM A REPUTABLE US MANUFACTURER. FORD SEEMS TO BE DRAGGING THEIR FEET ON THIS SAFETY ISSUE [IS THIS A REASON BUYERS ARE RELUCTANT TO BUY AND OWN US MADE PRODUCTS] ???. WE ARE FAST LOSING FAITH IN THE QUALITY AND CONCERN DISPLAYED BY FORD. *TR
Vehicle Speed Control
Filed Feb 11, 2008LA
1997 LINCOLN TOWN CAR WITH RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT THE PARTS ARE STILL NOT AVAILABLE FOR THE REPAIR AND THE RECALL WAS RECEIVED 5 MONTHS AGO. HE STATES THERE IS A FIRE RISK FOR THIS RECALL. *KB VEHICLE SPEED CONTROL RECALL # 07V336000. *JB
Vehicle Speed Control
Filed Feb 6, 2008CA
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED IN SEPTEMBER OF 2007. HE CALLED FORD FIVE OR SIX TIMES AND THEY PLACED HIM ON HOLD AND NEVER RETURNED. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 142,300. UPDATED 03-04-08 *BF
Vehicle Speed Control
Filed Jan 28, 2008IL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. HE HAD THE CRUISE CONTROL DISABLED IN AUGUST OF 2007 AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE AT THE END OF 2007. HE WAS THEN INFORMED THAT NONE OF THE REPAIRS WOULD BE PERFORMED UNTIL ALL OF THE DEALERS RECEIVE THE PARTS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 120,000. UPDATED 02/14/08. *LJ THE CONSUMER STATED THE RECALL NUMBER FOR HIS VEHICLE IS 05S28. UPDATED 02/14/08 *TR
Complaints 1-50 of 314, newest first, reproduced as filed.
Going by the federal record, it is one of the Town Car years to avoid: owners filed 314 complaints, 2.0 times as many as a typical Town Car year. The most common complaint is about the engine (28%).
What is the most common problem with the 1997 Lincoln Town Car?
The engine: 89 of the 314 complaints (28%) are about it. Owners most often say it leaks oil or fluid (29%), stalls (15%) and overheats (15%). The typical report comes at 90,000 miles.
How many recalls does the 1997 Lincoln Town Car have?
8 safety recalls on file with NHTSA, the most recent filed Oct 6, 2015. The largest, 07V336000, covered 3,600,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1997 Lincoln Town Car problems start?
Half of the complaints that record an odometer reading came in before 90,000 miles.
Has NHTSA investigated the 1997 Lincoln Town Car?
Yes, 7 times. The latest, DP05005 ("SPARK PLUG EJECTION FROM CYLINDER HEAD"), was opened Sep 22, 2005 and closed Jan 4, 2006.
Are there service bulletins for the 1997 Lincoln Town Car?
The manufacturer filed 134 technical service bulletins and other notices for it with NHTSA, most of them about the engine (26), the transmission (25) and the brakes (13). They include a service campaign, 0531, filed May 8, 2007. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.