2007 Lexus IS

Fatalities reported

Owners filed 122 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k

68 complaints record an odometer reading. Failures cluster around 90,000105,000 miles; the median is 85,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags21
200
Unknown or Other19
000
Structure18
000
Visibility/Wiper16
000
Structure › Body12
000
Steering8
000
Electrical System6
000
Engine5
100
Fuel/Propulsion System3
000
Exterior Lighting3
000

3 safety recalls

Part 573 reports
Fuel System, Gasoline › Delivery11V029000
Filed Jan 26, 2011244,779 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.

Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Vehicle Speed Control › Accelerator Pedal09V388000
Filed Oct 5, 20094,445,056 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy. TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

Engine and Engine Cooling09V020000
Filed Jan 16, 2009214,570 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.

Risk. OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.

What owners reported

Newest filings
Service Brakes
Filed Jun 16, 2026CA

The headlights continusely shot off while driving. The shift solenoid are stuck off causing the check engine light to continuously remain on. This all began 2023.

EngineCrash
Filed May 8, 2026VA

Hello: I own a 2007 Lexus IS250. My vehicle has had an ongoing engine misfire issue and has run extremely rough. In addition, my SRS light and there is an issue with the driver's side knee air bag inflator connector. Finally, my dashboard, front and rear door panels have been sticky and melted over time when it is hot and there is no reason why this is occurring. The dashboard and door panels become glossy, crack and have broken off into pieces and the shine/gloss from the dashboard causes blinding while driving due to the reflection of the sun on the dashboard. These issues have been going on for a period of over 10 years and I had multiple accidents due to these numerous issues. I have reported these to Lexus corporate on multiple occasions, including in 2016 and 2017. However, Lexus has refused to fix them stating that they are aware of these issues and had the ZLJ, ZLD and ZLA warranty programs but that they had expired in 2017. However, I later found out that none of those programs had expired at the time I called Lexus's corporate office. One of their programs, the ZLD warranty program, was apparently extended until 2021, however, Lexus failed to inform most vehicle owners of this. These issues are a safety issue. They have caused my car to malfunction for over 10 years and to have accidents. Many Lexus owners have also reported about these issues in Lexus owner forums on the internet and have stated that they have had accidents due to these issues, but Lexus failed to

Visibility/Wiper
Filed Mar 27, 2026MI

The dashboard material has degraded into a sticky, high-gloss liquid state. In direct sunlight, this creates a severe reflective glare on the interior of the windshield, causing temporary blindness and significantly obscuring my view of the road, pedestrians, and traffic signals. This manufacturer defect makes the vehicle unsafe to operate under normal daytime driving conditions. While driving on March 26, 2026, the sun hit the degraded dashboard, creating a mirrored reflection on the windshield that completely obscured my view of the road/pedestrians. This is a recurring safety hazard caused by the material's chemical failure. I have contacted Lexus Headquarters (Case # 260327002525) and that they refused to mitigate this known safety hazard because their "Customer Support Program" (ZLZ) had expired.

Engine
Filed Oct 14, 2025CA

Engine is consuming too much oil regularly. I have to fill in a quart every 600 miles or so. Interior panels are melting

Air BagsCrash1 killed
Filed Feb 9, 2024135,000 milesMD

The contact's son owned a 2007 Lexus IS250. The contact stated while her son was driving at 15 MPH through an intersection, another speeding vehicle that did not have the right-of-way, crashed into the passenger's side of the vehicle, causing the front end of the vehicle to crash into another vehicle. The contact's son was knocked unconscious. The air bags failed to deploy. There was no warning light illuminated. The emergency services escorted the contact's son to the nearest hospital, where he passed away a few days later. The vehicle was towed and totaled. A police report was filed. The contact stated that the vehicle had previously been serviced and had passed State inspection. The local dealer was not notified of the failure. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 135,000. The contact is requesting a phone call in regards to this case.

Structure › Body
Filed Jun 26, 2023AZ

My vehicle has a sticky door panel issue that is easily damaged/defected when in contact. Due to the material chosen by the manufacturer, the door panels are easily defected in scratches, sun damage, flaking, etc.. I been in contact with other 2007 Lexus IS 250 owners that have the same complain on their vehicle. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. I simply request to have a recall on my vehicle (VIN) to have my door panels replaced by the manufacturer at no out-of-pocket cost to me. Thank you!

Structure › Body
Filed Mar 10, 2023MI

The dashboard melted again, I had the TSB in 2017 to replace the dash. It is now again melted and obstructs your view by shining onto to the front windshield, obstructing the front view of the driver can cause impairment of vision and could lead to collision. The rear view mirror has black corrosion on it making it impossible to see clearly in the rearview and also obstructing your view which could cause an accident due to limited visibility when changing lanes. Sometimes when driving or parking the power steering locks the steering wheel in place intermittently, could not get it to happen at dealer but happened before and is a severe road hazard( Shows P/S in red on dash) dash lights VSC and traction control intermittently light up and go away. Obviously it is a hazard if the steering locks up when driving. Lexus oem alloy wheels chipping, not a hazard but cosmetic and disappointing.

Power Train
Filed Oct 27, 2022IA

Lexus as made these cars with sealed transmissions Lexus says not to change transmission fluid but 2006 to 2013 has had known issues by many people of transmissions going out and need replaced the car will not reverse and jerks or the drive become reverse and neutral becomes drive at times this is not just a one car issue there are many is250s with this issue just search the web..

Air Bags
Filed Oct 21, 2022CA

Air bag light came on out of nowhere, went to take the car in for diagnosis and they stated that the issue code was the airbag B1861 is open in drivers side knee airbag squib circuit. Now all airbags are disabled due to circuit malfunction.

Unknown or Other
Filed Jun 18, 2022CA

My vehicle has a sticky dashboard and has a reflection to my front windshield. When it is sunny, that reflection is very blinding when I’m driving. My vehicle is available for inspection if needed. I am scared for myself and my passengers when I’m driving. My vision is 20/20 and this reflection is very bothersome. The issue has been confirmed by my local mechanic. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. The vehicle has not been inspected by the manufacturer (I offered to do so but they did not confirm an appointment for any further assistance), police, insurance, etc. There were no warning lamps, or any notices for this issue.

Air BagsCrash
Filed Jul 23, 2021WA

The dash is shining and obstructs my view of the road

Unknown or Other
Filed Jul 19, 2021CA

I have a 2007 lexus is350 with the melting dashboard and door panels. The dashboard causes a terrible glare that reflects off the windshield and making it difficult to see the road and causes a smell in the car as well.

Visibility/Wiper
Filed Jul 14, 2021CA

I purchased a previously-owned Lexus IS 250 in 2017. At the time I was unaware of the "melting dashboard" issue that is associated with the make and model. As I begin to notice the sticky appearance of the dashboard, I began to conduct some research. During my research, I found that Toyota Corporation was aware of the situation and issued an extended warranty and that a recall has never been issued. Unfortunately, my complaints to Lexus other reiterated this decision. The melting dashboard has become a safety concern. When the sun shines on the dashboard, it produces a reflection that makes for poor visibility. (For the date this incident occurred, I am entering that date of filing this form).

Air Bags
Filed Jul 10, 2021TN

UNKNOWN The airbag light continues to come on and off, also the check VSC keeps coming on. Not sure what the issue is. I feel unsafe and uncomfortable with this occurring!

Steering
Filed Mar 10, 2021175,000 milesFL

POWER STEERING STOPPED WORKING WHILE BACKING OUT OF A PARKING SPACE IN A PARKING GARAGE IN TAMPA, FL. IT HAPPENED WITHOUT A SOUND AND WITHOUT WARNING, AND HASN'T WORKED EVER SINCE.

Air Bags
Filed Feb 1, 2021175,000 milesVA

THE ARS LIGHT COMES ON AND WILL NOT GO OFF, WAS ADVISED THAT LEXUS NO LONGER MAKES THIS PART SO I CAN NOT GET IT FIXED THIS WAS A PART OF A PREVIOUS CAMPAIGN RECALL BUT I AM STILL HAVING THE ISSUE

Unknown or Other
Filed Feb 1, 2021PA

MY DASHBOARD IS CRACKING AND MELTING. SO IS THE DOOR PANELS.

Service Brakes
Filed Nov 19, 2020100,000 milesSD

LEXUS KNOWS ABOUT AND WILL NOT FIX THE 1ST GENERATION OF DIRECT FUEL INJECTION ON THE IS250/350 ENGINES MODEL YEARS 2006-2013. LEXUS CLAIMS TO ME THAT WHEN IN COLD CLIMATES THE FUEL WILL CONDENSE ON CYLINDER WALLS AND THEN CONTAMINATE THE OIL. THIS RUNNING RICH PROBLEM THEN CAUSES THE ENGINE COMPUTER TO TRIP OR PRESENT FAILURE CODES AND THEN DEACTIVATING THE VEHICLE STABILITY CONTROL SAFETY FUNCTIONS THAT ARE NEEDED WHEN THE CAR IS DRIVEN IN COLD CLIMATES. LEXUS SAID THEY HAD A PROGRAM IN PLACE TO DEAL WITH THIS PROBLEM BUT IT EXPIRED BEFORE MY CAR PRESENTED SYMPTOMS, THIS WAS DUE TO THE CAR BEING STATIONED WITH ME IN WARM CLIMATES FROM 2008 TO 2012. LEXUS REFUSES TO HELP RECTIFY THE SITUATION.

Unknown or Other
Filed Nov 6, 2020CA

MY 2007 LEXUS IS350 THATS UNDER 100K MILES HAS THE STICKY DASHBOARD AND DOOR PANELS PROBLEM AND THE GLARE FROM THE SUN REFLECTS OFF THE DASHBOARD AND INTO THE WINDSHIELD WHICH IS CAUSING ME A HARD TIME SEEING. I EVEN BOUGHT A DASH COVER MAT FOR MY CAR BUT IT JUST FALLS OF BECAUSE NONE OF THE TAPE WOULD STICK TO THE DASHBOARD. ALSO ON TOP OF THE DASHBOARD BY THE WINDSHIELD, IT STARTED WARPING/ LITTLE BIT OF THE DASHBOARD STICKING OUT. I KNOW LEXUS HAD A CUSTOMER SUPPORT PROGRAM FOR THE DASHBOARD BUT MINE ENDED IN 2017 AND THE PREVIOUS OWNER NEVER GOT THE RECALL DONE. RECENTLY, LEXUS STARTED A ZLZ PROGRAM FOR OTHER MODELS THATS BARELY AFFECTED AND I JUST DON'T GET WHY THEY DIDN'T EXTEND THE WARRANTY PROGRAM FOR THE IS MODELS FROM YEARS 2006-2008 SINCE THESE YEARS ARE THE MOST EFFECTED. ALL I WANT IS TO GET MY DASHBOARD AND DOOR PANELS REPLACED AND I DEFINITELY KNOW OTHER PEOPLE WITH THE SAME PROBLEM AS ME WANTS TO GET IT REPLACED AS WELL. LEXUS NEEDS TO EXTEND THE CUSTOMER PROGRAM AGAIN FOR THE PEOPLE WHO NEVER GOT IT REPLACED. I FEEL THAT I SHOULDN'T PAY FOR SOMETHING I DIDN'T CAUSE. THE MANUFACTURE MADE THE DEFECTIVE PART AND THEY SHOULD BE THE ONES REPLACING IT IF THE VEHICLE IS EFFECTED.

Air Bags
Filed Oct 25, 2020130,000 milesCA

WE HAD THE PASSENGER AIRBAG REPLACED AS PART OF A RECALL. THIS WORK WAS PERFORMED BY A CERTIFIED LEXUS DEALERSHIP. WHEN WE GOT THE CAR BACK AFTER THE REPAIR, THE PASSENGER AIRBAG LIGHT SHOWED 'OFF' EVEN WITH A PASSENGER IN THE SEAT. THIS AIRBAG LIGHT AND SENSOR HAD ALWAYS WORKED CORRECTLY PRIOR TO THE AIRBAG REPLACEMENT BY LEXUS. THERE ARE MULTIPLE COMPLAINTS OF THE AIRBAG WIRING HARNESS BEING TOO SHORT AND THE REPLACEMENT AIRBAG CAUSING THIS SAME ISSUE FOR MANY OTHER LEXUS OWNERS. WHEN WE BROUGHT THE CAR BACK TO LEXUS, THEY SAID WE WOULD NEED TO PURCHASE A NEW ECU SENSOR FOR THOUSANDS OF DOLLARS AND THAT THIS ISSUE WAS NOT PART OF THE RECALL AND NOT CAUSED BY THE REPAIR. AGAIN, THIS ISSUE AROSE DUE TO THE REPLACEMENT OF THE AIRBAG WHICH WAS PERFORMED BY LEXUS AND A REQUIRED RECALL.

20 of 122 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20251000Routine
20241000Routine
20235000Routine
20224100Routine
20212000Routine
20206000Routine
20192000Routine
20183000Routine
201710000Routine
20162000Routine
20159000Routine
201412000Routine
20139000Routine
201218000Routine
201115000Routine
201040100Routine
200940200Routine
2008102300Routine
2007 — this page122301Fatalities reported
2006143750Routine
200512100Routine
200410100Routine
200312100Routine
200212100Routine
20011100Routine
20000100Routine
19991100Routine
19980100Routine

Compare every IS year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 26, 2011. Source: NHTSA Office of Defects Investigation.