2010 Lexus IS

Routine

Owners filed 40 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags16
101
Vehicle Speed Control3
201
Unknown or Other3
001
Power Train › Automatic Transmission3
200
Engine3
000
Visibility/Wiper2
000
Tires2
000
Service Brakes2
200
Power Train2
000
Fuel/Propulsion System2
000

1 safety recall

Part 573 reports
Vehicle Speed Control › Accelerator Pedal09V388000
Filed Oct 5, 20094,445,056 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy. TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

What owners reported

Newest filings
Tires
Filed Aug 23, 2026CA

255 /40 R18 99Y XL BSW Continental CONTROLCONTACT SPORT SRS+ Tire date: 2125 DOT 1CN0FBF5W Tire pressure rear set at 38 psi checked a week prior. Tire pressure Sensor light was not on at time of incident. Purchased 7 months ago, Jan 16 2026, 3335 miles on the tire when the incident happened. Driving on a country road at 60 mph, i hear flopping coming from the rear. The tire separated from the sidewall on the inner side and folded outward extending pass the fender. Managed to pull to side and replace with spare. No one was called for assistance.

Electrical System
Filed May 8, 2026102,000 milesCA

The contact owns a 2010 Lexus IS. The contact stated while the vehicle was parked, the vehicle stalled, the vehicle independently accelerated while the accelerator pedal was not depressed, and all of the doors locked independently and were inoperative. No warning lights were illuminated. The failure occurred on several different occasions. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was taken to a dealer to get a diagnosis however, the dealer stated that the failure was not duplicated. The vehicle was not diagnosed or repaired. The vehicle was taken back to the dealer to get a diagnosis however, the failure cause was unidentifiable. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.

Unknown or Other1 injured
Filed May 8, 2026FL

My vehicle's dashboard was melting. I thought it was some kind of condensation. When trying to wope it, sticky gook came off on my papertowel explosing the bottom level.of the dashboard. I went through all the levels all.the way to Corporate Lexus legal in TX as the fumes were making me sick. I am a senior citizens who was not planning on buying another vehicle as I drive very little. After 4 months with no help from Lexus having symptoms of anxiety, confusion, headache and extreme fatigue, I pushed myself to go drive to dealership which was s lot further than I was comfortable driving thr car in that condition. I told them I did not want another Toyota or Lexus so Itraded it in for a larger used vehicle than so I did not gave to drive the Lexus home. I was feeling even worse after the ride yhere and had developed a nagging little cough that does not go away. I also googled my symptoms which sound like Neuroinflammation that could be associated woth a melting dashboard. This has been a horrible experienced for me all around. I have plenty of documentation with Toyota/Lexus.

Fuel/Propulsion System
Filed Dec 16, 2025KY

Developed a fuel leak at the tank that has previously been exactly described as a recall on the exact year make and model of this vehicle however, when entering my VIN it does not show my VIN number as being affected. I feel there has been a mistake on the Vin number range. However, Lexus refuses to handle the issue under the recall since the VIN number does not trigger as such.

Visibility/Wiper
Filed Oct 24, 2025GA

I have a stick dashboard and it’s impairing my vision to see out of front windshield. Lexus did have a recall, but it expired. However, I’m still in danger while driving because of glare.

Air BagsCrash1 injured
Filed Oct 1, 2025TX

I had a head on collision with a light pole and the airbags did not deploy. The vehicle was inspected by aProgressive insurance claims adjuster and they claimed the vehicle a total loss. They kept the vehicle. There were no warning lights or anything. The vehicle had been taken into a North Park Lexus dealership after a defective airbag recall to be serviced in 2018.

Unknown or Other
Filed Aug 18, 2025GA

Exterior driver's door mirror failure. The mirror is insecure, loose, unstable, not secured to the door, and rotates freely on its own. This condition makes it impossible and dangerous for the vehicle's driver to observe any vehicle approaching from the rear, left of the driver's side. The mirror is not secured to the vehicle's driver's door and spins freely. The driver cannot observe any approaching vehicles when pulling out from a parallel parking spot. This condition is this vehicle's "2nd" such incident. Previously, this identical situation happened to the mirror mounted on the passenger side door about 2 years earlier. The maintenance record is on file at the dealership. I paid the Chatham Lexus Dealership approximately $1000.00 to correct this.

Service BrakesCrash
Filed Aug 14, 2025AZ

My car experienced sudden unintended acceleration. I was at a stop light preparing to turn right when my car accelerated of its own accord crashing into the vehicle in front of me. My foot was firmly on the brake, but I had lost control over the vehicle. Whatever electrical defect I experienced, it was sufficient to rev the engine by itself and override the braking system enough that the vehicle advanced forward in an out-of-control manner. It was unintended, unexpected and beyond my ability to control. Failing to recognize the braking system, my vehicle collided into the vehicle a second time. Because my foot was on the brake and my vehicle still advanced forward, I initially thought I had been hit from behind. However, the erratic RPM behavior and the vehicle's continued acceleration while braking confirmed I was no longer in control of the vehicle. Acting promptly, I immediately took the gear shifter out of drive and put into neutral. It was then and only then that I regained control of the vehicle: it stopped accelerating, stopped revving of its own accord and began responding to the braking system. Please note: my foot was not on the gas pedal, for as soon as I took it out of drive, the RPM returned to normal (i.e. the erratic behavior indicated by the tachometer's RPM, stopped). Had my foot been on the gas pedal instead of the brake pedal, the revving would have continued to behave as before; but it did not. (I do not have an all-weather floor mat. It is neither here no

Power Train
Filed Jan 20, 2025NC

FROM TIME TO TIME AS IM DRIVING TO EITHER SPEED UP OR SLOW DOWN, MY CAR HAS NO POWER AND THEN WITHIN 2-3 SECONDS IT HITS HARD BACK INTO GEAR. I RESEARCHED IT ON LINE ABOUT OTHER LEXUS AND IT STATED THAT THE PROBLEM IS IN THE COMPUTER AND IT HAS A GLITCHES IN THE SYSTEM THAT NEEDS TO BE RESET/CLEARED , THERE ARE TIMES WHEN IT HITS SO HARD THAT IT FEELS LIKE YOU HAVE BEEN REAR-ENDED AND HURTS YOUR BACK AND NECK . THIS IS VERY DANGEROUS AND SHOULD BE FIXED BY LEXUS AT LEXUS EXPENSE, THANK YOU

Tires
Filed Sep 23, 2024TN

Test

Engine
Filed Sep 8, 2022HI

While driving home in the freeway, I felt my car shake then a sudden loss of power. Then my CEL started blinking and my VSC lit. Got a code for engine misfire(P0302). Is250 has a lot of cases on engine misfires because of excessive carbon build up because of how the engine is designed. My car only has 108,000miles. Lexus released a Customer Support Program for this problem but it already expired. They only gave 9 years from date of purchase for it to be eligible for the free fix. It means they are aware of the problem but my 2010 car just missed that window but I am having the same problem many IS250 owners have. It is really unsafe when you’re driving in the freeway then it suddenly loses power. Hopefully this problem gets resolved by Lexus soon.

Suspension
Filed Mar 5, 2022HI

Front suspension does not have adjustable Camber. The wheels have a negative Camber that is outside of Lexus specification. This causes a very large uneven wear inside of tire, which is not noticeable from the exterior of car. Owners will be unaware, when checking the tires, that the inside of tire is worn to a point that can cause the tire to burst. Car was sent to the dealer, and they confirm that the negative camber is present and there is no fix because camber can't be adjusted. There is no warning lights or symptoms prior to failure. Vehicle suspension is not modified with non-Toyota approved equipment.

Power Train
Filed Jan 17, 202180,000 milesNV

WHILE DRIVING AT HIGHWAY SPEEDS CRUISE CONTROL SET AND NOT SET, SLIGHT ACCELERATION VEHICLE SEEMS TO COMPLETELY LOOSE GEAR AND CONNECTION WITH DRIVE TRAIN, THE RPMS SPONTANEOUSLY JUMP TO 6500 TO 7000, MOVE THE SHIFTER AT THIS POINT TO NEUTRAL. RMPS DROP TO 1200 AND THEN PLACE THE SHIFTER TO DRIVE AND EVERYTHING REENGAGES. THIS CONDITION IS INTERMITTENT. IT HAS HAPPENED UPON ACCELERATING TO REACH HIGHWAY SPEEDS.

Air Bags
Filed Jan 4, 2021NJ

DEALER, ATLANTIC CITY LEXUS, ADVISES THAT IT IS VERY COSTLY TO REPAIR THE AIR BAG SYSTEM AS IT INVOLVES MILES OF WIRES. THEREFORE, I DON'T WANT TO DRIVE THE CAR.

Fuel/Propulsion System
Filed Jun 16, 2020NY

THERE IS CURRENTLY A RECALL OF THE FUEL DELIVERY PIPE ON MY VEHICLE WHICH IS A 2010. I AM CURRENTLY IN FOR SERVICE AND THEY ARE TELLING ME THE FUEL PUMP ALSO NEEDS TO BE REPLACED AS IT IS LEAKING AS WELL. THEY ARE TELLING ME IT IS NOT UNDER RECALL AND IS ALMOST $2,4000. PER CONSUMER REPORT: TOYOTA AND LEXUS ARE RECALLING ABOUT 1.8 MILLION VEHICLES FROM THE 2013 THROUGH 2019 MODEL YEARS BECAUSE THEIR FUEL PUMP COULD STOP WORKING, WHICH COULD LEAD TO A SUDDEN STALL OR HESITATION WHILE DRIVING. THE PROBLEM INCREASES THE RISK OF A CRASH, ESPECIALLY WHEN THE VEHICLE IS TRAVELING AT A HIGH SPEED. SOME OF THESE VEHICLES ARE BEING ADDED TO AN EXISTING RECALL THAT WAS ALREADY ANNOUNCED IN JANUARY. I WOULD LIKE THIS LOOKED INTO FURTHER AS THERE IS A CORRELATION IN 2013-2019 MODELS. *TR

Vehicle Speed ControlCrash1 injured
Filed Jun 6, 2020130,000 milesCT

THE CAR WAS STOPPED ABOUT TO BE PUT INTO PARK AND THEN IT REVVED UP ON IT'S OWN AND THE BRAKES WERE PRESSED BUT THE CAR SPED UP UNTIL IT CRASHED INTO ANOTHER VEHICLE. *TR

Engine
Filed Apr 7, 202067,000 milesNV

KNOWN BY LEXUS AS A COMMON FAILURE IN THE 2UR ENGINE IS THE VALLEY PLATE COOLANT LEAK. THIS IS A FAILURE THAT THE MAJORITY OF OWNERS IN THE FORUMS HAVE REPORTED AS WELL AS MY PERSONAL VEHICLE EXPERIENCING. CAN HAPPEN AS FEW AS 50K MILES. COMMON COST FOR REPAIR TO THE OWNER IS BETWEEN $2000 AND $3000. MINE HAS HAPPENED EVEN AFTER METICULOUS MAINTENANCE. *TR

Engine
Filed Apr 7, 202067,000 milesNV

ISFS YEAR MODELS 2008-2014 ARE AFFECTED THE VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISINTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING. *TR

Vehicle Speed ControlCrash
Filed Feb 20, 202066,000 milesIL

SUDDEN ACCELERATION WHEN TRYING TO STOP

Air Bags
Filed Aug 20, 2019NY

TAKATA RECALL CAN NOT GET AN APPOINTMENT TO REPLACE AIR BAG AT BAY RIDGE LEXUS OF BROOKLYN. CALLED 5 TIMES TO SCHEDULE AN APPOINTMENT AND CUSTOMER SERVICE KEEPS TLLING ME THAT THEY WILL CALL BACK BUT NEVER CALLED.

20 of 40 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20251000Routine
20241000Routine
20235000Routine
20224100Routine
20212000Routine
20206000Routine
20192000Routine
20183000Routine
201710000Routine
20162000Routine
20159000Routine
201412000Routine
20139000Routine
201218000Routine
201115000Routine
2010 — this page40100Routine
200940200Routine
2008102300Routine
2007122301Fatalities reported
2006143750Routine
200512100Routine
200410100Routine
200312100Routine
200212100Routine
20011100Routine
20000100Routine
19991100Routine
19980100Routine

Compare every IS year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 5, 2009. Source: NHTSA Office of Defects Investigation.