I WORK FOR TOYOTA/LEXUS MANU PLANT IN KY. MY VEHICLE STARTED THROWING A MISFIRE CODE (P0304) AND CHECK ENGINE LIGHT CAME ON. MY CAR WAS DIAGNOSED BY LEXUS DEALER AS HAVING CARBON BUILD UP IN ENGINE (TEMPORARY REPAIR WILL COST $600 TO CLEAN ENGINE. PERMANENT REPAIR THAT WILL EVENTUALLY HAVE TO HAPPEN $15,000). LEXUS DID OFFER A CSP ON THIS ISSUE AND EXTENDED WARRANTY ON THIS ISSUE BUT YOU COULD NOT GO TO THE DEALER AND HAVE IT DIAGNOSED UNTIL THE CHECK ENGINE LIGHT CAME. THE CHECK ENGINE LIGHT DID NOT COME ON UNTIL IT WAS OUT OF WARRANTY. AFTER MANY PHONE CALLS AND CONTINUOUS COMPLAINING LEXUS WOULD NOT STAND BEHIND THEIR PRODUCT. I FINALLY HAD TO FILE A COMPLAINT THRU THE WARRANTY DEPT AT THE MANU PLANT. LEXUS FINALLY CALLED ME BACK AND SAID THEY WOULD PAY THE $600 TO CLEAN THE ENGINE, SHE DID TELL ME THAT THE ONLY REASON THEY WERE EVEN TALKING TO ME WAS BECAUSE I WORK AT THE PLANT. I HAD THE ENGINE CLEANED OCT 2017. THE DEALER TOLD ME THAT THIS CARBON BUILD UP WILL RETURN AND I WILL EVENTUALLY NEED AN ENGINE REPLACEMENT.
2007 Lexus IS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
I'VE HAD THIS CAR FOR 4 MONTHS AND WHILE DRIVING MY VEHICLE MY LIGHTS WILL JUST TURN OFF. THIS HAPPENS WHILE VEHICLE IS STATIONARY OR ON THE ROAD AT LOW STREET SPEED OR HIGH HIGHWAY SPEEDS. SOMETIMES JUST THE LEFT HEADLIGHT, SOMETIMES JUST THE RIGHT HEADLIGHT AND SOMETIMES BOTH HEADLIGHTS AT THE SAME TIME. ONLY WAY TO TEMPORARILY CORRECT IS TO TURN THE LIGHT SWITCH OFF AND THEN BACK ON FOR A FEW MORE MINUTES AND THEN THE LIGHT PROBLEM HAPPENS AGAIN. I'VE SEEN NUMEROUS COMPLAINTS. CHANGING THE LIGHTBULBS DOES NOT WORK, I'VE TRIED THAT. I'VE DONE RESEARCH AND BEEN ON LEXIS IS FORUMS AND PEOPLE LIKE ME HAVE THE SAME OR SIMILAR PROBLEM WITH THE SAME YEAR AND MODELS OR SIMILAR YEAR AND MODELS. I WENT TO DEALERSHIP TO ASK ABOUT A POSSIBLE RECALL FOR THIS HEADLIGHT ISSUE AND THEY SAID LIGHT BULBS NEEDED TO BE REPLACED. I TOLD THEM I HAD REPLACED THEM ALREADY AND THERE ANSWER WAS REPLACE THE WHOLE HEADLIGHTS WHICH RUN CLOSE TO $1000. I'VE HEARD OF PEOPLE REPLACING THEIR ENTIRE HEADLIGHTS AND THE SAME PROBLEM PERSISTS. DEALERSHIP STATES IT'S A WEAR AND TEAR ISSUE. HOW IS IT A WEAR AND TEAR ISSUE WHEN YOUR HEADLIGHTS GO OUT WHEN YOUR DRIVING AT HIGH AND LOW SPEEDS AT NIGHT? AND NOT TO MENTION BOTH BULBS WORK OCCASIONALLY BUT THEN GO OUT AND PROBLEM CAN BE FIX BY TURNING THE LIGHT SWITCH OFF AND ON AGAIN A FEW TIMES A TRIP HOPING YOU DON'T HIT ANYTHING OR ANYONE. THIS IS NOT A WEAR AND TEAR ISSUE, THIS IS A SAFETY ISSUE AND MUST BE CORRECTED BEFORE WE ALL HAVE AN ACCIDENT OR WORSE. PLEA
THERE'S A LOUD RUBBING SOUND WHEN I TURN MY WHEEL LEFT OR RIGHT WHEN DRIVING MY CAR. I TOOK IT TO A SHOP THAT ONLY WORKS ON TOYOTA AND HONDA. THEY QUOTED ME $3000.00 TO FIX IT. I COULDN'T REEMEBER WHAT PART EXACTLY THEY WERE GOING TO FIX. I WAS MORE STUNNED THAN LISTENING AT THAT POINT. I CERTAINLY DID NOT WANT TO SPEND THE MONEY I DON'T HAVE TO GET THIS TAKEN CARE OF. BUT IT HAS BEEN PROGRESSIVELY GETTING WORSE. I WAS MAKING A LEFT HAND TURN ON A BUSY STREET, AND THE STEERING WHEEL LOCKED UP. I ALMOST SLAMMED INTO A CAR IN THE LANE NEXT TO ME. I HAD TO RESTART MY CAR AND APOLOGISE PROFUSELY TO THE DRIVER THAT I ALMOST WRECKED INTO. I CALLED THE DEALER AND ASKED IF THERE WAS A RECALL THEY KNEW OF WITH THE STEERING WHEEL. HE SAID THERE WASN'T. IT'S PRETTY DANGEROUS TO BE DRIVING THIS CAR. IT'S A SHAME TO ME THAT SUCH A LUXURIOUS BRAND NAME WOULD HAVE THIS HUGE PROBLEM WITH SOMETHING MAJOR LIKE STEERING, AND NOT HAVE ANY TYPE OF ANSWER AS TO WHY THIS ELECTRICAL STEERING IS HAVING THIS ISSUE. I DID GET COMFORT KNOWING THAT I'M NOT THE ONLY CUSTOMER UPSET AT LEXUS FOR THIS...
DANGEROUS AIRBAG IN CAR, KNOWN ISSUE THAT DEALER REFUSES TO FIX FOR ME.
TAKATA RECALL - IT HAS BEEN OVER 12 MONTHS WITH NO UPDATES OR OFFERS FOR RENTAL CARS OR SETTLEMENT WHILST I AM STILL DRIVING AROUND WITH A COMPROMISED VEHICLE.
STICKY DASHBOARD AND DOORS.
WHILE DRIVING WITH MY 4 YEAR OLD IN THE CAR THE POWER STEERING JUST STOPPED WORKING AT 45 MPH. I WAS ABLE TO MANHANDLE THE STEERING TO A SAFE PLACE. HOWEVER, THIS COULD HAVE BEEN TRAGIC IF MY WIFE WAS DRIVING THIS CAR.
THE FRONT DASHBOARD AND SIDE PANEL DOORS MELT IN HEAT AND CAN CAUSE SERIOUS DAMAGE TO PASSENGERS IN IN AN ACCIDENT. I LIVE IN FLORIDA AND HAVE COMPLAINED ABOUT THIS FOR 3 YEARS AND CONTINUE TO GET THE RUN AROUND AND PLACED ON WAITING LIST FOR SEVERAL YEARS.
TAKATA RECALL I HAVE GOT RECALL LETTER LAST YEAR ABOUT STICKY DASHBOARD I AM STILL WAITING ON THE COMPANY TO CALL ME OR SENT OUT ANOTHER RECALL LETTER WHEN THE PARTS COME IN. MY DASHBOARD IS GETTING REAL BAD. I AM WIPING DOWN WITH SOAP AND WATER. IT GETTING A REFLECTOR TO MY WINDOW WHEN THE SUN IS HITTING RIGHT AT IT. PLEASE RESPOND. THANKS, [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TAKATA RECALL.... I HAVE BEEN CONTACTING LEXUS OF ORLANDO IN ORLANDO FLORIDA SINCE AUGUST LAST YEAR FOR THEM TO COMPLETE RECALL BUT CONTINUED TELLING ME THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALL ESTIMATED TIME FOR PARTS TO ARRIVE WAS AROUND DECEMBER OF 2016... IT IS NOW MARCH OF 2017 AND THEY ARE STILL UNABLE TO SUPPLY A SAFE AIRBAG FOR MY VEHICLE
TAKATA RECALL IT HAS BEEN SINCE MAY 2016 THAT LEXUS KNEW THAT OUR AIRBAG(S) HAD BEEN RECALLED. WE WERE NOTIFIED WITH AN UPDATE ON JUNE 9, 2016 THAT THEY WOULD FIX THIS BUT DID NOT HAVE A REMEDY YET. THIS WAS OVER 6 MONTHS AGO AND WE ARE STILL UNABLE TO HAVE PASSENGERS RIDE IN THE FRONT SEAT OF OUR CAR. THIS IS EXTREMELY DISAPPOINTING AND IT IS NOT ACCEPTABLE FOR A REMEDY TO TAKE SO LONG TO OCCUR- EVEN IF THE TAKATA RECALL AFFECTED MANY VEHICLES.
THE DASHBOARD IS CRACKED, MELTED, AND STICKY. I HAD TO COVER IT UP WITH A NEW MATERIAL FOR COSMETIC REASON. ALSO, VALUE OF THE CAR DECREASED BY $1000 DOLLARS FOR THE DAMAGE. SECOND, THERE IS A LOT OF CREAKING IN THE CAR. THIRD, THE ALTERNATOR DIED AT 120,00 MILES.
TAKATA RECALL BOUGHT THIS CAR FROM CARMAX AND WAS AWARE THERE WAS A RECALL FOR THE AIRBAGS. WE WERE TOLD TO CONTACT THE COMPANY AND WE COULD HAVE THEM REPLACED AT A LEXUS DEALERSHIP. EVERY TIME I GO ONLINE TO SEE IF THE AIRBAGS ARE AVAILABLE I GET A MESSAGE STATING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. " I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF SINCE AUGUST, THIS IS NOW NOVEMBER. GETTING FED-UP!
REAR VIEW MIRROR IS BLURRED AND DEVELOPS INTERIOR SCRATCHES RENDERING THE MIRROR PRACTICALLY USELESS.
POWER STERRING STOPED WORKING
THE INTERIOR DASHBOARD BECOMES STICKY AND HAS FORMED SPOTS OF SMOOTH AREAS THAT DANGEROUSLY REFLECT SUNLIGHT INTO THE DRIVER'S EYES. THE DASHBOARD HAS STARTED TO PIT AND CRACK LEAVING PIECES OF MELTED DASH ON THE INTERIOR OF THE CAR. THE DOOR PANELS SEEM TO BE MADE OF THE SAME MATERIAL AS THE DASH, AS THEY TOO ARE PITTING AND CRACKING.
MY 2007 LEXUS IS250 ONLY HAS 44,000 MILES. THE NAVIGATION CONSOLE STOPPED RESPONDING, AND THIS WAS VERIFIED AS A DEFECT BY A TOYOTA DEALERSHIP. THE RESULT IS THAT IN ADDITION TO GPS AND RADIO FUNCTIONS NOT WORKING, THE CRITICAL AND LIFE DEPENDENT FEATURES OF AIR CONDITIONING AND HEATING ALSO CAN'T BE CONTROLLED. THESE FEATURES ARE VITAL WHEN LIVING IN CLIMATES THAT HAVE BELOW FREEZING WEATHER IN WINTER, AND EXTREME HEAT IN SUMMER. THE COST OF THE REPAIR IS $2900, AND LEXUS WAS UNWILLING TO PAY FOR THIS REPAIR. CLEARLY THIS IS A MATERIAL DEFECT, AND THIS IS OCCURRING TO THOUSANDS OF OTHER LEXUS/TOYOTA OWNERS AS NOTED BY ONLINE COMMENTS.
MY DASHBOARD IS STICKY AND MELTING AND WHEN THE SUN SHINES IT CAUSES A GLARE. IT IS WORSE IN WARMER WEATHER.
MELTING DASHBOARD REFLECT SUNLIGHT ON WINDSHIELD WHICH IS BLINDING AT TIMES. ALSO MELTING DOORS STAIN AND RUIN CLOTHES. VSC SENSORS ALSO STAY ON EVEN AFTER DEALERSHIP "REPAIR" THEY RECOMMEND REPLACING TRANSMISSION @$5K BUT NO GUARANTEE PROBLEM WILL BE SOLVED.
TL* THE CONTACT OWNS A 2007 LEXUS IS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE AIRBAG WARNING LIGHT CAME OFF AND ON 3 YEARS OR SO AGO WHEN I HAD STARTED THE CAR AND SOMETIMES WHILE DRIVING. WHEN I BROUGHT THE CAR IN TO THE DEALER THE WARNING LIGHT WAS OFF, AND THE DEALER CHECKED BUT SAID THEY COULD NOT FIND THE CODE. AT THE TIME MY CAR WAS STILL UNDER EXTENDED WARRANTY. NOW THE LIGHT HAS COME ON AGAIN JUST AS I WAS DRIVING OUT AFTER THE CAR WAS SERVICED BY THE SAME DEALER. THEY CHECKED THE CODE AND SAID I NEEDED TO REPLACE THE AIRBAG WIRING HARNESS FOR $2,798. THE DEALER OFFERED TO PAY HALF OF THE COST SINCE I AM NO LONGER COVERED BY THE EXTENDED WARRANTY BUT SINCE THIS ISSUE CAUSES THE AIRBAG TO NOT DEPLOY IN CASE OF AN ACCIDENT I FEEL THAT THE FULL COST SHOULD BE COVERED BY LEXUS, AND A RECALL DONE FOR ALL THE MODELS AFFECTED...UPDATED 12/03/15*BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE MANUFACTURER PAID FOR THE PARTS WHILE THE CONSUMER PAID FOR LABOR. *JS
STARTED THE CAR THIS MORNING 3/29/15 AND AIR BAG LIGHT CAME ON. DROVE TO STORE AND CAME BACK LIGHT STILL ON. GOT HOME LIGHT STILL ON. WENT TO AUTO SHOP GAVE ME A CODE OF B1861 SRS DRIVER SIDE KNEE AIR BAG. SOUNDS VERY DANGEROUS AND IM AFRAID THAT THE AIR BAG WONT DEPLOY DURING AN ACCIDENT......UPDATED 12/03/15 *BF
MY 2007 LEXUS IS250 HAS A STICKY MELTING DASHBOARD AND STICKY DOOR THAT ARE A NUISANCE AND AFFECT MY DRIVING. THIS IS NOT SAFE AND LEXUS USED A HORRIBLE MATERIAL FOR IT. *TR
MY 2007 LEXUS IS250 HAS ISSUES WITH THE WINDSHIELD MOLDING. THE LEFT AND RIGHT SIDE ARE CHIPPING AWAY AND CRACKING ON THE LEFT AND RIGHT SIDE. IT SEEMS LIKE IT IS DUE TO THE SUN AND THE PART DOES NOT WITHSTAND HEAT CAUSING IT TO DRY WHERE IT BECOMES BRITTLE. THIS CAN BE A SAFETY ISSUE AND NEEDS TO BE RESOLVED. *TR
DASHBOARD HAS MELTED WITH A LIQUID APPEARANCE. WHEN THE SUN IS HIGH IN THE SKY, A REFLECTION CAUSES A SEVERE GLARE ON THE WINDSHIELD. OFTEN IT IS NECESSARY TO MOVE MY HEAD OVER AROUND THE GLARE TO SEE WHATS DIRECTLY IN FRONT. THE DEALER SO FAR HAS JUST STATED WE SHOULD GET THE DASH REPLACED AT OUR EXPENSE, BUT THIS DOES NOT SEEM LIKE SOMETHING THAT SHOULD HAVE TO BE REPLACED ON A LUXURY CAR AFTER ONLY 5 OR 6 YEARS. WE MAY BE FORCED TO DO THIS TO KEEP THE CAR SAFE. WE HAVE HEARD THERE ARE SOME CLASS ACTION LAWSUITS STARTING IN SOME STATES. WE MAY BE INTERESTED IN PARTICIPATING IN ONE OF THESE TO GET THE DASH REPLACED. *TR
THE PRESENT IS TO EXPRESS MY CONCERN IN REGARDS TO HOW THE INTERIOR OF MY LEXUS IS250 HAS MELTED AND DETERIORATED. THE DASH BOARD IS COMPLETELY SHINY WHICH CAUSES A BRIGHT REFLECTION IN MY WINDSHIELD WHILE DRIVING. ALONG WITH THE GLARE IN THE WINDSHIELD, THE MELTING PLASTIC COULD TAMPER WITH THE FUNCTIONING OF MY AIRBAGS AND MAY EVEN BE RELEASING HARMFUL CHEMICALS. AFTER READING AND RESEARCHING ABOUT THE MATTER I WAS DIRECTED TO SAFERCAR.GOV TO VOICE MY CONCERNS AND JOIN THE THOUSAND OF LEXUS OWNERS DEALING WITH THIS HORRIBLE SITUATION. *TR
DASHBOARD MELTING AND DOORS AFFECTED TOO. *TR
THE DASHBOARD PANEL HAS DETERIORATED TO THE POINT THAT IT IS SOFT, TACKY, AND A SIGNIFICANT GLARE IS REFLECTED ONTO THE WINDSHIELD REDUCING A DRIVER'S VISIBILITY. THE DETERIORATION CONTINUES TO WORSEN SPREADING THROUGHOUT THE DASHBOARD WHERE THE PASSENGER AIRBAG IS ENCLOSED. *TR
I HAVE A STICKY DASHBOARD WITH ALL FOUR OF DOORS ARE CRACKING,SOFT AND STICKY, UPON TOUCHING THE STICKY SOFT DASH RUBS OFF ONTO YOUR HANDS AND CLOTHES, THERE'S A GLARE THAT REFLECTS UNTO YOU EYES WHEN THE SUN SHINES UPON SITTING AND/OR DRIVING WHICH CAUSES A SEVERE VISION IMPAIRMENT WHICH CAN AND WILL CAUSE AN ACCIDENT EVENTUALLY. *TR
THE FRONT DASHBOARD OF MY 2007 LEXUS IS350 HAS MELTED INTO A HIGHLY REFLECTIVE, STICKY SUBSTANCE THAT SIGNIFICANTLY HINDERS VISIBILITY OUT THE FRONT OF THE AUTOMOBILE UNDER CERTAIN LIGHTING CONDITIONS. I HAVE NOT HAD AN INCIDENT YET BUT AM VERY CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. *TR
THE DASHBOARD SEEMS TO BE MELTING AND IS STICKY AND SHINY. IT CREATES A BLIND SPOT WHEN THE SUN HITS IT JUST RIGHT. I CONTACTED MY LEXUS DEALER IN AUSTIN AND THEY SAY CAR IS OUT OF WARRANTY SO THEY WANT US TO PAY TO FIX IT. I DON'T THINK A DASHBOARD SHOULD BE MELTING AND TURNING GLOSSY. THIS SHOULD BE CONSIDERED A DEFECT THAT POSES A SAFETY ISSUE. *TR
I HAD ISSUES WHEN THE CAR STARTS-UP. IT MAKE A LOUD NOISE EVERY MORNING GOING TO WORK AND ALSO THE A/C MAKES NOISES WHEN ITS ON. TOOK IT TO LEXUS AND THEY TOLD ME THAT THEY CAN NOT DUPLICATE THE NOISE AND ALSO SAY THAT THEY FOUND SOME TYPE OF GARAGE IN THE AIR FILTER. THE NOISE IS STILL THERE, ITS A LOUD THUMP AS IF METAL TO METAL IMPACT. LIKE A STEEL HAMMER HITTING ANOTHER STEEL HAMMER. *TR
THE DASH BOARD AND DOOR PANEL ARE DISINTEGRATING . THEY ARE STICKY AND WHEN TOUCHED IT GETS INDENTED OR THE PIECES JUST COME OFF... *TR
MY DASH HAS BEEN MELTING FOR A LONG TIME NOW, IT FIRST STARTED LIGHTLY THEN WOULD DRY UP BUT THE LAST TWO SUMMERS IT HAS GOTTEN MUCH WORSE. YOU CAN NOT SEE OUT THE WINDSHIELD DRIVING IN SUNLIGHT OR WHEN LIGHTS APPROACH AT NIGHT, GLARE FROM THE SHINE ON DASH PAD REFLECTS UP ON WINDSHIELD CREATING LARGE REFLECTIVE AREA. I HAVE TAKEN SEVERAL IMAGES RECENTLY THAT SHOW THE CLEARLY DEFECTIVE DANGEROUS CONDITIONS THIS CAUSES & IN THE IMAGES ALTHOUGH VERY CLEAR THAT IT BLOCKS SIGHT... YOU CAN NOT TELL THE SEVERITY THAT IS ACTUALLY PRESENT WHEN TRAVELING AND IT FLASHES ACROSS CERTAIN ANGLES & SOMETHING PULLS OUT IN FRONT OF MY CAR I AM TOTALLY BLINDED COUPLE SECONDS. ENOUGH TIME USUALLY HAVE HIT BRAKES OR SWERVE BECAUSE CAN NOT SEE AT ALL OR IF ABOUT TOO HIT ANYTHING OR NOT, LUCKILY SO FAR NOTHING HAS HAPPENED BUT IF SOMEONE NOT USED TOO THIS CONDITION DROVE MY CAR THEY WOULD CERTAINLY HAVE AN ACCIDENT NO QUESTION. I HAVE LOANED THE CAR TOO FRIENDS AND BROUGHT BACK INSTANTLY BECAUSE AFRAID TOO DRIVE LIKE THIS. *TR
MY 2007 LEXUS IS250 DASHBOARD HAS STICKY/MELTING ISSUE. WHILE DRIVING DURING SUMMER HOT DAY IN TEXAS, THE MELTING DASHBOARD GENERATES LIGHT REFLECTION ON WINDSHIELD MAKES ME DIFFICULT TO SEE THE FRONT OBJECTS. IT ALSO MAKES ME FEEL UNSAFE BECAUSE AIRBAGS JUST UNDER IT. NOT SURE AIRBAGS GET DEPLOYED IN THE RIGHT TIME OR NOT IF AN ACCIDENT HAPPENS. LEXUS SHOULD RECALL DASHBOARDS. *TR
THE DASHBOARD IS MELTING AND CAUSING A HUGE GLARE ON THE WINDSHIELD MAKING IT HARD TO DRIVE. ALSO THE MATERIAL ON THE DOOR PANEL IS LIKE CLAY. YOUR NAILS DIG IN. *TR
DASHBOARD IS EXTREMELY STICKY AS IF MELTED AND CAUSES AN AWFUL GLARE ON THE WINDSHIELD DURING NIGHT AND DAY HOURS. LEXUS SAID THIS WAS A VANITY ISSUE AND WOULD NOT WARRANTY IT OUT. I DO NOT HAVE THE MONEY TO REPLACE THE DASHBOARD. ALSO THE HANDLES ON THE DOORS WHERE THE SAME MATERIALS IS, VERY SOFT AND ABLE TO BE MANIPULATED WHICH DOES NOT AFFECT DRIVING BUT IT IS AN ISSUE. *TR
MELTING DASHBOARD - CAN SIMPLY STICK A FINGERNAIL IN IT AND IT LEAVES AN INDENTATION. I NOTICED THAT OTHERS HAVE COMPLAINED OF THIS PROBLEM ALSO. IT'S ALSO VERY STICKY ANYWHERE ALONG THE LEATHER ON THE DOORS AND DASHBOARD. *TR ALSO, MY CAR IS ONLY 7 YEARS OLD AND A YEAR AGO THE TOUCH SCREEN WENT OUT. I CANNOT USE THE GPS AT ALL. APPARENTLY THE COST IS ABOUT $1,000 TO FIX THIS. SEEMS REDICULOUS THAT THIS WOULD HAPPEN AFTER ONLY 7 YEARS. THIS SHOULD BE GUARANTEED FOR LIFE!
THE DASHBOARD IN MY LEXUS IS250 APPEARS TO BE MELTING. THE DASHBOARD BECOMES EXTREMELY STICKY WHEN THE VEHICLE IS IN THE SUNLIGHT. AS A RESULT OF THE INFERIOR QUALITY, A SHINE IS BEGINNING TO APPEAR ON THE DASHBOARD WHICH REFLECTS ON TO THE WINDSHIELD WHEN IN THE SUN. THE REFLECTION IN THE WINDSHIELD MAKES IT DIFFICULT TO SEE WHEN DRIVING AND IS GETTING INCREASINGLY WORSE AS TIME PASSES. *TR
DASHBOARD ON THIS VEHICLE IS SLOWLY MELTING OFF CAUSING A HAZARDOUS GLARE WHEN DRIVING. THE GLARE INTERFERES WITH VISION WHILE DRIVING. WITH THE DASHBOARD MELTING I AM NOW QUESTIONING WHETHER THE AIR BAGS ARE IN FULL FUNCTION OR IF THEY ARE FAULTY. THE DOOR PANELS ARE STAINING CLOTHING AND HANDBAGS AS WELL. LEXUS HAS SAID THIS HAS BEEN REPORTED MANY TIMES AND THEY ARE AWARE BUT THEY ARE UNABLE TO ASSIST WITH THIS ISSUE. DRIVING THIS CAR DURING DAYLIGHT IS BECOMING DANGEROUS. *TR
THE HEADLIGHTS WILL STOP WORKING INTERMITTENTLY WHILE DRIVING. AT TIMES ONLY THE DRIVER SIDE HEADLIGHT WILL NOT WORK, BUT AT OTHER TIMES BOTH WILL NOT WORK. MANY TIMES ROTATING THE HEADLIGHT CONTROL ON THE STEERING WHEEL LEFT STEM TO THE OFF POSITION AND THEN TURNING THE CONTROL BACK TO THE ON POSITION WILL CAUSE THE HEADLIGHTS TO ILLUMINATE. OTHER TIMES I MUST PULL TO THE SIDE OF THE ROAD, TURN OFF THE VEHICLE, AND THEN TURN ON THE VEHICLE FOR THE HEADLIGHTS TO WORK. THIS IS A VERY DANGEROUS SITUATION AS IT OCCURS AT NIGHT. *TR
ON OR ABOUT AUGUST 2012, I BEGAN TO NOTICE THAT MY DASH BOARD WAS STICKY. I ATTEMPTED TO CLEAN IT BUT THAT DID NOT SOLVE THE PROBLEM. IT KEPT GETTING WORSE AND WORSE. IT SEEMS LIKE THE INSIDE OF MY CAR IS MELTING. THE DASHBOARD AND THE BLACK PANELING ON THE DOORS IS MELTING. WHEN DRIVING IN DIRECT SUNLIGHT, IT IS DIFFICULT TO SEE OUT OF THE FRONT WINDSHIELD. *JS
MINIMUM VISIBILITY BECAUSE OF MELTING DASHBOARD. THE GLARE FROM THE SUN DOES NOT LET YOU SEE. *JS
DASHBOARD AND SIDE MOULDING ARE MELTING AND STICKY TO THE TOUCH. *JS
MY CAR DASH BOARD AND SIDE PANELS ARE BEGINNING TO MELT. SINCE THIS IS HAPPENING EXACTLY ON THE DRIVER SIDE DASH BOARD, IT IS HARD TO SEE THROUGH THE WINDSHIELD AT TIMES DUE TO HAVING A REFLECTION. *JS
DASH BOARD MELTING AND DOOR PANELS GETTING SOFT. THE DASH REFLECTS THE SUN FROM THE WINDSHIELD AND IT CAUSES THIS REFLECTION SO IT SOMETIMES BECOMES HARD TO SEE. *JS
DASHBOARD STARTED MELTING AS WELL AS DOORS AFTER 3 DAYS FROM WHEN I BOUGHT THE CAR FROM LEXUS OF ORLANDO, TOOK IT BACK AND THEY WERE NOT ABLE TO ASSIST CAUSE CAR WAS OFF WARRANTY BY 4K MILES, IF I KNEW THIS WAS HAPPENING I WOULD HAVE NEVER BOUGHT IT. *JS
TOOK CAR TO DEALERSHIP DUE TO SHINY AND STICKY DASHBOARD. WAS TOLD THIS IS A KNOWN PROBLEM BUT WILL NOT REPAIR UNDER GOOD WILL SINCE WARRANTY HAS PASSED. DASHBOARD IS EXTREMELY STICKY, WILL THIS CAUSE AIR BAG PROBLEMS DURING AN ACCIDENT? THE SHINY SURFACE ALSO REFLECTS AND MAKES DRIVING DIFFICULT IN SUNLIGHT. *JS
VERY BIG GLARE IN DASHBOARD THAT BLINDS YOUR VIEW IN THE WINDSHIELD WHILE DRIVING. *TR
MY DASH BOARD BECAME STICKY AND I WAS UNABLE TO FIAT MY WINDSHIELD PROGRAM. I CONTACTED LEXUS AND THEY SAID THE NEIGHBORHOOD OF A RECALL. I LOOKED ON THE INTERNET AND THERE WAS PLENTY OF RECALLS. THEY REPLACED MY DASHBOARD FOR ME BUT CHARGE ME APPROXIMATELY $500 TO DO THAT. THEY SAID THE CAR WAS OUT OF WARRANTY IT WAS A GOOD-FAITH RESPONSE. I FOUND THE ARTICLE ON ABC NEWS IN TAMPA JUNE 14, 2014 THE REPORTER INDICATED THAT THERE'S BEEN SEVERAL PROBLEMS WITH LEXUS NISSAN CARS THAT HAVE HAD THIS STICKY DASHBOARD. I KNOW LEXUS NEW ABOUT IT BECAUSE WAS ALL OVER THE INTERNET. THEY REFUSED TO ACKNOWLEDGE IT. BUT I HAD TO PAY OUT-OF-POCKET AND ORDER TO BE ABLE TO DRIVE MY CAR TO WORK. I THINK THIS IS TERRIBLE. THEY KNEW ABOUT THE DASHBOARDS. I ALSO HAVE STICKINESS ON THE LEFT PANEL OF MY CAR STARTING TO BEGIN. I'M AFRAID TO TAKE THAT IN ALSO MY COFFEE MILLION DOLLARS TO GET THAT FIXED. IT'S SO SAD THEY KNEW OF THIS PROBLEM. *JS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus IS → · Every IS year → · How the figures are calculated →