2025 Lexus IS

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
001

What owners reported

Newest filings
Structure1 injured
Filed Sep 17, 202515 milesNJ

The contact owns a 2025 Lexus IS-350. The contact stated that the vehicle was purchased brand new. The contact stated that within four days of driving the vehicle, the contact started to experience health and safety issues that persisted throughout the time the vehicle was driven, and the contact noticed an abnormal odor coming from the vehicle. The contact experienced extremely swollen abdomen causing severe digestive distress, constipation, diarrhea and loss of appetite. The contact experienced swollen lymph nodes on the left side of the groin, abnormal weight gain, debilitating fatigue, insomnia, loss of breath, reduced eyesight, loss of strength, joints pain, reduced cognitive ability, malaise. Additionally, the contact experienced hair loss that stopped once the contact stopped driving the vehicle in the month of June. The contact sought medical assistance, and the lab work showed low level of iron. The vehicle was taken to the dealer, and the dealer was informed of the issue. The dealer performed a detailing of the vehicle to resolve the issue; however, the contact continued to experience the symptoms while driving the vehicle. The contact hired Nal East Environmental Services(2021 Bridgetown Pike, Feasterville-Trevose, PA 19053) to perform a test on the vehicle. The test was performed, and the contact was informed that extremely positive levels of Volatile Organic Compound(VOC) was found on the vehicle. The manufacturer was notified of the issue, and the Doctor's lette

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
2025 — this page1000Routine
20241000Routine
20235000Routine
20224100Routine
20212000Routine
20206000Routine
20192000Routine
20183000Routine
201710000Routine
20162000Routine
20159000Routine
201412000Routine
20139000Routine
201218000Routine
201115000Routine
201040100Routine
200940200Routine
2008102300Routine
2007122301Fatalities reported
2006143750Routine
200512100Routine
200410100Routine
200312100Routine
200212100Routine
20011100Routine
20000100Routine
19991100Routine
19980100Routine

Compare every IS year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.