Filed Jan 26, 2011244,779 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder10V499000
Filed Oct 21, 2010728,544 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.
Risk. A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Vehicle Speed Control › Accelerator Pedal09V388000
Filed Oct 5, 20094,445,056 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy. TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Filed Jan 16, 2009214,570 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Risk. OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings07V545000
Filed Nov 28, 200734,343 vehiclesToyota Motor North America, Inc.
Defect. ON CERTAIN VEHICLES, HIGH STRESS AREAS MAY HAVE BEEN CREATED IN TWO SPECIFIC FUEL PIPES LOCATED IN THE ENGINE COMPARTMENT. COMBINED WITH OTHER FACTORS SUCH AS THE PRESENCE OF CORROSIVE AGENTS IN FUEL, A CRACK MAY FORM OVER TIME LEADING TO FUEL LEAKAGE FROM THE FUEL LINE(S).
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE TWO INVOLVED FUEL LINES WITH NEWLY DESIGNED LINES FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 15, 2007. OWNERS MAY CONTACT LEXUS AT 1-800-255-3987.
Filed Apr 13, 200628,947 vehiclesToyota Motor North America, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES, IF THE FRONT SEAT BELT RETRACTORS (BOTH DRIVER AND FRONT PASSENGER) BECOME LOCKED, THEY MAY NOT RELEASE DUE TO A COMPONENT OF THE EMERGENCY LOCKING SYSTEM. IF THE SEAT BELT IS LOCKED IN THIS CONDITION, THE OCCUPANT MAY NOT BE ABLE TO PROPERLY FASTEN THE SEAT BELT.
Risk. AN OCCUPANT NOT PROPERLY WEARING A SEAT BELT MAY HAVE AN INCREASED RISK OF INJURY DURING A CRASH.
Remedy. DEALERS WILL REPLACE THE FRONT SEAT BELT ASSEMBLIES. THE RECALL BEGAN ON APRIL 21, 2006. OWNERS MAY CONTACT LEXUS AT 1-800-255-3987.
Filed Apr 3, 2006133 vehiclesToyota Motor North America, Inc.
Defect. ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
Risk. THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
All 7 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Apr 30, 2026221,000 milesTX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. The contact stated that after purchasing the vehicle and driving for two hours, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 135,000, and at the time of scanning the vehicle, it was discovered that the mileage was 221,000. The title showed a different name. A Carfax report was not obtained. The Montgomery police department was contacted and referred him to the NHTSA hotline.
Visibility/Wiper
Filed Apr 20, 2026MD
My dashboard is melting and I understand that there was a campaign to resolve this that ended in 2016. I bought the vehicle in 2019 and it has only gotten worse to the point that the dashboard has a sheen to it that causes a glare on the interior of the windshield when the sunlight hits it, making visibility very difficult.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Feb 19, 2026300,000 milesTX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. The contact stated that upon selling the vehicle, the new owner later informed the contact that it was discovered that there was a mileage discrepancy while the vehicle was undergoing a diagnostic test. The vehicle was a private sale. At the time the contact purchased the vehicle, the mileage was 150,604; however, an Experian Auto Check History Report listed the mileage at over 300,000.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Feb 11, 2026155,811 milesTX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. It was discovered that there was a mileage discrepancy. The vehicle was a private seller. At the time of purchase, the odometer mileage was 119,000. The contact purchased a Carfax Report, which indicated that the odometer mileage was reported in September 2022 at 144,556, and the vehicle failed inspection. In addition, in October 2018, the odometer was reported at 155,811.
Power Train
Filed Oct 3, 202589,000 milesCA
The contact owns a 2006 Lexus IS 250. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the hood. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a transmission and radio failure. The local dealer was contacted and informed the contact that the were no recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.
Visibility/Wiper
Filed Mar 25, 2025VA
The dashboard glares when it is sunny outside and at night when cars are driving past on the other side, this is a huge safety issue as it impairs visibility. The dashboard is also very sticky
Visibility/Wiper
Filed Mar 24, 2025WA
Under hot conditions the dashboard and door materials starts to become sticky and it becomes ultra shiny which reflects on the windshield and when the sun is up you can totally loose visibility in front of you, has happened to me a few time when I have to stop because it becomes very dangerous
Engine
Filed Dec 24, 2024TX
The vehicle is burning engine oil at an increasingly severe rate, with the manual stating that burning 1.1 quarts every 600 miles is normal. This consumption is excessive given the 5.5-quart capacity and the requirement for expensive full synthetic oil, causing frequent and costly top-offs. This poses a safety risk due to the potential for engine damage or failure if oil levels are not closely monitored. Some owners have had the issue inspected, and Lexus has acknowledged the problem. However, they have stated that repairs require replacing components costing multiple thousands of dollars just for parts, leaving many owners without a feasible solution. This problem is widespread, with numerous reports of similar issues in online forums ( [XXX] ]). A thorough investigation and a more customer-friendly resolution are needed to address this design flaw and ensure reliability and safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Aug 31, 2024TX
There is a common issue with these makes and models with the drivers side knee air bag having issues with connecting which cause the SRS light go on the dashboard. I called Lexus corporate office and local dealer and they said there was a recall but it expired in 2020. From the research i did, this was a small window and there shouldn’t have been an expiration on the recall for something that is a safety hazard. Because of this, they are charging thousands for this issue that has affected hundreds of thousands of vehicles.
Air Bags
Filed Jul 19, 2024FL
My 2006 Lexus IS350 is subject to NHTSA Recall number 16V340, for passenger airbag replacement. According to the diections on the NHTSA website shown in the following link: [XXX] The dash pad needs to be removed to access the airbag and perform the repair. Ive contacted my 3 local Lexus dealers and was told in various ways that they do not remove the dash to accomplish the repair but instead just remove the glove compartment and associated parts to access the airbag. I wanted the dash replaced (it was cracked) when the old dash was removed to do this recall repair. SInce the dealers do not actually remove the dash, I was told this was not possible. One dealer told me that for an extra $350, the service dept. would do the repair according to the above linked instructions. I have notified Lyndss Tor at [email protected] as well as Toyota Quality Compliance [email protected] and recieved no reply. I hope the NHTSA can enforce the above linked instructions so that the airbag replacement can be conducted in a proper and safe fasion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Jul 13, 2024ME
My dash has cracked and melted due to a manufacturing defect. The Lexus dealers who I have contacted to perform the safety recall for the defective airbags will not replace the cracked dash at the same time. Having the passenger airbag deploy through a cracked dash is an apparent safety issue. Please investigate this
Unknown or Other
Filed Jul 11, 2024AL
The dashboard is melting a known error to Lexus and when the sun hits it reflects off the melted dash and puts a glare on the windshield. Lexus knew about the problem and instead of doing a recall they did an extended warranty back in 2017. I took mine in and assumed they replaced dash and door panels. Called this year because my dash was melting and they stated all they did was the door panels back in 2017. I have informed my local dealership as well as corporate and neither seem willing to help or fix the issue. There are all kinds of write up online about this issue. It is definitely a safety issue that should have been addressed a while back but wasn’t.
Air Bags
Filed Oct 12, 2023AL
Many people have have issues with the SRS warning light coming on and not going off. This issue seems to stem from harness connection issues that Lexus is aware of and have acknowledged. This needs to be fixed asap!
Structure › Interior Panels › Dashboard
Filed Oct 6, 202392,000 milesFL
The contact owns a 2006 Lexus IS. The contact stated that the dashboard was melted and was causing vision impairment while driving. The vehicle was taken to the dealer to be inspected. The vehicle was inspected, and the diagnosis was confirmed. The contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000. The VIN was unavailable.
Fuel System, GasolineFire
Filed Aug 25, 2023180,000 milesCA
The contact owned a 2006 Lexus IS350. The contact stated when she started the vehicle, following an oil change vehicle stalled. The contact stated that she had restarted the vehicle and heard an abnormal popping sound from the engine compartment and flames had burst from under the hood. The contact stated that she had smelled the odor of gasoline from her vehicle as she had entered the vehicle. The contact stated that the service station employees extinguished the flames. The contact stated that the fire department was called and a report was filed. The manufacturer had not been informed of the failure. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V432000 (Fuel System, Gasoline). The failure mileage was approximately 180,000.
Visibility/Wiper
Filed Aug 16, 2023CA
The dash of my vehicle melts on moderately warm days. It gets so shiny that it reflects off the windshield, making it very difficult to see. Others have also complained about the fumes making them physically ill. The manufacturer had a brief program (ZLD) to replace the dashboard, but I did not receive a notification and missed the very short window. I don't understand how this is something that they can now refuse to fix in my vehicle when it clearly affects safety. This is a recurring and persistent issue and has been for years.
Engine
Filed Jul 24, 2023PA
This is happening on the lexus is250 as while as the 350 the loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash. Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Visibility/Wiper
Filed Jul 11, 2023CA
My car unfortunately is subject to the sticky/melting dash which is notorious of being a huge problem with my generation of vehicle. That being the 2nd generation of Lexus is250/350/f which affect the models made from 2006-2013. Lexus made a “customer offer” which entitled owners being able to go get it fix, however not all owners were made aware of this due to it not being a full on recall but more of a “promotion” that Lexus was doing. I unfortunately was one of many other owners who were not made aware of the promotion taking place and are now according to Lexus too late to fix the issue because the offer “expired”. My sticky dash in particular is very bad. It reflects off into the windshield making it very difficult to see the road clearly when it is glaring due to the sticky/melting dash. It not only poses a safety hazard for me, but to everyone else on the road due to it not letting me see clearly due to how bad the glare is. I was told by Lexus that there is nothing they can do but to pay out of my pocket (3-4K) in order to have it replaced. Lexus claims to “care” for their customers yet are not owning up to help us owners because there special promotion is expired. Knowing how bad the issue was and how practically all cars were subject to the issue, why not make a recall instead of a “promotion”. They screwed over their customers. They screwed over me. I can’t drive my car without fearing for my safety, all due to Lexus not wanted to fix their error when they made the
Air BagsCrash
Filed Apr 22, 2023CA
Was in a car accident and air bigs didnt go off
Unknown or Other
Filed Aug 21, 2022CA
1) Keep getting rotten egg smell from exhaust during acceleration; smell like it is coming from catalytic converters/exhaust system or front of engine. Never had or was informed by dealership that exhaust system could be replaced by Lexus although I brought my vehicles in several time for recalls. Brought vehicle in for recall to Fresno Lexus in 2020 never informed by dealership of Lexus being able to fix issue for free although I had told them of issue. Seems to be very toxic smell; gives me headaches while driving!!!!!!! Lexus should have repaired the issued for free when informed years ago but did nothing!!!!!
Power Train
Filed Jul 21, 2022OR
After having our car in the local dealerships shop to fix recalls and a Very hard jerking of the car when slowing to 8mph thinking it was the ABS accutator, that unit was replaced and system bled and tested we picked the car up and before we got 100 feet away from the shop our car still had the same problem. After much talking with a lexus forum group I now believe based on their experiences and testing myself it's a Hard 2nd to 1st gear downshift ! and through my investigating, this is a common issue among lexus transmission between years 2006 - 2013
Visibility/Wiper
Filed Jun 23, 2022VA
My dashboard is melting due to a manufacturing defect. The glare from my dashboard makes driving difficult as the glare can blind you. The chemical smell from the melting is horrible. I have placed a dash cover on which has helped but if I am in an accident this dash cover will impede the correct deployment of my airbag on the passenger side. Also the inside door panels are melting and are becoming a "putty" like substance. Everything sticks to it. Including my clothes. While driving I have had to jerk my arm from the rest on the door trim to remove it. This can cause my vehicle to possibly swerve off the road or into oncoming traffic. Warranty Enhancement Program – ZLD and CUSTOMER SUPPORT PROGRAM ZLZ were the remedies for this issue. But these have expired. The Manufacturer will not honor this or consider this a safety / hazardous issue and correct it now. This is a safety issue and needs to be addressed.
Unknown or OtherFire
Filed Jun 18, 2022GA
While I was driving, I went to slow down to turn around and my car started smoking and caught fire. It started from under the hood towards the passenger side front closer to the headlight you could just start seeing flames coming from there so I put it in park and hopped out and got as much stuff as I could out of the car. There was no warning signs no lights came on nothing.
Electrical System
Filed Jun 5, 2022WA
Power steering keeps going out and steering wheel making grinding noise. Almost crashed when lost steering on freeway. Car also makes noise while starting cold
EngineFire
Filed Jun 3, 2022GA
While driving there was no warning lamps messages or other symptoms to any problems. I went to slow down so I could turn around because I missed my stop. The brakes started feeling less pressure I looked up and there was black smoke coming from under the hood then I saw flames. Then the car blew up
Engine
Filed Mar 28, 2022WA
Camshaft problem. Loud rattle at start up bad ticking. Transmission fluid needs to be changed and serviced at a schedule time. Bad performance all together with only 119,000 miles. I have now rebuilt the motor paying $3000 to fix the cams and now have to repair the transmission
Structure › Interior Panels › Dashboard
Filed Mar 9, 2022120,000 milesOH
The contact owns a 2006 Lexus IS350. The contact stated that while driving during hot weather, the dashboard would get very hot and sticky. The contact stated that the glare from the melting dashboard reflects off the windshield causing a visibility hazard. The vehicle was not repaired. The dealer and manufacturer were made aware of the failure but offered no assistance. The approximate failure mileage was 120,000.
Air Bags
Filed Feb 11, 2022WA
Hello ,I am in Seattle Washington. I’m emailing about my Lexus IS250 2006. A few months ago I took my car to the dealership to get the passenger airbag recall done. Immediately after getting that recall fixed. My airbag light on my vehicle came on. We did not think anything of it, we thought it would come off over time. Time has gone by the light has not gone off. So today we took our vehicle to Lexus of Bellevue. They told us that there was an issue with the driver side airbag harness. Something about tension on it or it Deteriorating. The dealership is now saying that my car is not safe. That none of the safety features airbags or seatbelts will work due to this light being on. They will not be covered because there is no recalls for this harness. I have done much research online this is a common well known issue with Lexus. Now my car is a paperweight. I do not feel safe driving my family or disabled family member in this vehicle. This part is located under the dash and has absolutely nothing to do with how me and my husband maintain or take care of our vehicle. This is Lexuses issue and should be addressed and recalled. Any help in where or how to address this further. Or any help and how to take this higher would be appreciated. At this point is my car totaled? Safe to be on the road? Ok to be insured? They are charging us 200, just to tell us the issue. Not to fix it, didn’t even take the dash apart. How do they know even know what the issue is without taking it apart?
Engine
Filed Feb 10, 2022GA
The car is consumed alot of oil. I've been using 5w30 motor oil. 2/6/2022 had my oil changed, 2/8/2022 oil light came on saying low oil level.
Air Bags
Filed Sep 24, 2021WI
A known problem in this year of lexus is250. The knee bag wiring harness was constructed too short (lexus has a tsb regarding this, # L-SB-0007-19). The airbag warning light will often come on and stay on. When the light is on the airbag system is inoperable. Having an inoperable airbag system is a great safety concern. A mechanic at a local shop used the scan tool and identified the airbag code as related to the wiring harness for the knee air bag. This should be a recall since it is a known problem and it renders the vehicle unsafe due to inoperable air bags. If this isn't an unsafe problem justifying a recall I dont know what is. Thank you.
Unknown or Other
Filed Sep 7, 2021NY
My dash and door panels are sticky and crumbling to pieces. Also, my door handles aren't working on the car. Every time I open the door the handles are stuck on the driver and passenger side. Also, my floor mats are constantly wet and I'm not sure why. I don't want it to get worst and build mold or start to rust.
Structure › Body
Filed Apr 11, 20211,390,000 milesNY
STICKY DASH AND DOOR PANELS WHEN ITS HOT
Unknown or Other
Filed Apr 11, 2021FL
DASHBOARD IS STICKY AND PEELING CAUSING SAFETY AND VISIBILITY ISSUES. I HAVE CONTACTED LEXUS AND THEY ARE NO LONGER FIXING THE ISSUE, THOUGH IT HAS BEEN RECALLED. THEY HAVE CLOSED THE RECALL BUT THIS IS STILL AN ISSUE AND THE RECALL SHOULD BE REOPENED.
SteeringCrash
Filed Apr 9, 2021136,000 milesMD
THE PROBLEM IS A PREVIOUS TSB ON LEXUS'S WEBSITE CALLED 9LC SPECIAL SERVICE CAMPAIGN FOR THE ELECTRIC POWER STEERING LINK ASSEMBLY. THE STEERING IS VERY UNSAFE WITH RANDOM WANDERING BETWEEN LANES AND IS VERY NOTCHY WITH RAPID MOVEMENT ONCE A CERTAIN ANGLE IS REACHED. IT HAS A DEAD ZONE OF ABOUT 20 DEGREES ON EACH SIDE AND EVERY IMPERFECTION IN THE ROAD CAUSES THE CAR TO WANDER BUT THE STEERING IS NOT GIVING ANY FEEDBACK TO INDICATE ITS WANDERING OUT OF THE LANE YOU JUST HAVE TO WATCH THE EDGES OF THE LANE AND CORRECT IT CONSTANTLY. 6 LEXUS DEALERSHIPS WERE UNABLE TO DIAGNOSE THE PROBLEM AND END UP COSTING BE 5000 +DOLLARS TRYING TO FIX THE PROBLEM REPLACING THE SUSPENSION, BALLJOINTS, LOWER CONTROL ARMS, RACK AND PINION + ECU, INNER/OUTTER TIE RODS AND AN INTERMEDIATE STEERING SHAFT. NOTHING HAS RESOLVED THE PROBEM AND THEY CAN'T SEEM TO FIX IT OR DIAGNOSE IT. THEY JUST SAY TRADE IT FOR A NEWER ONE. THERE ARE MANY IS250/350 OWNERS BETWEEN 2006 AND 2009 THAT ARE AFFECTED BY THIS AND MANY HAVE HAD A SERIOUS ACCIDENT BECAUSE OF THIS ESPECIALLY CAUSED BY LONG HWY RAMPS AND EXITS IN WHICH THE STEERING BINDS TO ONE SIDE AND YOU HAVE TO VIOLENTLY CORRECT IT OR IT WILL HIT THE CURB OR WANDER INTO ANOTHER LANE EXTREMELY UNSAFELY. THIS IS NOT A COMFORT ISSUE, IT IS PURELY A HIGH LEVEL SAFETY CONCERN AS THERE IS NO REMEDY AND LEXUS DEALERSHIPS AND CORPORATE REFUSE TO ACKNOWLEDGE A PROBLEM AT ALL. PLEASE INVESTIGATE THIS. I THINK IT IS VERY DANGEROUS TO OTHER DRIVERS. I DRIVE A HONDA ACC
Power Train
Filed Apr 5, 2021WA
OWNER MANUAL, SAYING IT'S LIFETIME NO CHANGING TRANSMISSION FLUID. NOW HAVING PROBLEMS WITH MY TRANSMISSION BECAUSE OF THAT. I WENT ON LEXUS FORUMS, AND A LOT OF LEXUS OWNER HAVING TRANSMISSION PROBLEMS BECAUSE OF TRANSMISSION FLUID. LEXUS IS NOT STANDING BEHIND THEIR PRODUCTS.
Unknown or Other
Filed Feb 25, 2021CA
RE: LEXUS RECALL FOR STICKY PANELS INSIDE CARS, INCLUDING 2006 IS 250 DEAR NHTSA: ACCORDING TO BEST RECOLLECTION, AS WELL AS INFORMATION PROVIDED BY LEXUS CORPORATE AND GLENDALE, CA LEXUS DEALERSHIP, THE FOLLOWING EVENTS HAVE TRANSPIRED. YEARS AGO, I WAS NOTIFIED TO BRING MY CAR IN FOR STICKY/MELTING DASHBOARD AND SIDE PANEL ISSUES. IN DEC 2015, I BROUGHT THE CAR TO LEXUS DEALERSHIP IN GLENDALE, CA TO REPLACE THE FRONT PANEL. DURING THE DEC 2015 VISITS, I INQUIRED ABOUT THE SIDE PANELS TOO, FRONT AND BACK. I WAS TOLD THESE PARTS WERE NOT AVAILABLE YET AND WHEN THEY WERE, I'D KNOW. I KEPT IN CONTACT WITH LEXUS GLENDALE, AND CAME BACK IN IN DEC 2017 FINALLY TO REPLACE SIDE PANELS FRONT AND BACK. DURING DEC 2017 VISIT, I WAS TOLD SIDE PANELS FOR THE BACK WERE NOT AVAILABLE YET AND ONLY FRONT SIDE PANELS WERE COMPLETED. IT IS NOW 2/25/21, AND NOTHING IS FIXED ON BACK SIDE PANELS. TODAY, THE DEALER HAS STATED THEY CANNOT ASSIST FURTHER. LEXUS CORPORATE PASSED ME OFF IN JAN 2021, TO LOCAL DEALER LEXUS GLENDALE. LEXUS CORPORATE CLAIMS SINCE THE RECALL EFFORTS PURPORTEDLY 'ENDED,' IN 2017, THERE'S NOTHING THEY CAN DO. I RELIED ON THEIR AGENT, THE GLENDALE DEALER TO FAIRLY MANAGE THIS PROCESS FOR YEARS. 2.4.21-2.25.2021, WAS STREAM OF CALLS/TEXTS WITH LEXUS GLENDALE WHO 1ST STATED THEY WOULD LOOK INTO THIS ON THEIR INSURANCE AND GETTING IT TAKEN CARE OF, TO LOOKING FOR OLD RECORDS THAT THEY COULD NOT RECONCILE BECAUSE THEY HAD A SYSTEMS CHANGE, TO TODAY 2/25/21WITH THE DEALER STATING
Electrical System
Filed Dec 3, 2020PA
THE CONCERN I HAVE FOR MY LEXUS IS 250 IS THAT 3 MAJOR SAFETY RECALL REPAIRS HAVE BEEN COMPLETED BY THE DEALER. IT FEELS UNSAFE TO DRIVE TO DATE AS IT HAS ELECTRICAL ISSUES THAT HAVE CAUSED IT TO LOCK UP WHILE DRIVING. A PROBLEM WITH THE STABILITY CONTROL, STEERING AND ACCELERATION MOST NOTABLE IN THE RAIN. TODAY I LEARNED OF THE TAKATA INFLATOR RECALLS. I BELIEVE THIS MODEL SHOULD BE CONSIDERED IN WHOLE FOR A SAFETY RECALL.
Steering
Filed Nov 3, 2020155,000 milesTX
THE POWER STEERING STOPPED WORKING WHEN THE PARKED CAR WAS STARTED. WHEN WE TRIED TO DRIVE IT, IT WAS EXTREMELY HARD TO STEER.
Fuel/Propulsion System
Filed Oct 14, 2020140,000 milesCO
MY CAR WAS LEAKING GAS AND HAS FUEL VAPOR SMELLS INSIDE THE CABIN. STRONG SMELL OF GAS AND WHEN I STARTED MY CAR GAS WOULD LEAK ALOT. THE RECALL NUMBER WAS (11V029000) AND I WAS TOLD I WASN'T ELIGIBLE FOR THIS. I HAD TO BRING MY CAR TO A LOCAL SHOP TO GET THIS CHECKED OUT AND THEY CHARGED ME $300 LABOR AND $300 FOR THE PART. I AM REALLY FRUSTRATED ABOUT THIS SITUATION. PLEASE HELP
Air Bags
Filed Oct 1, 2020CA
BEFORE THE AIRBAGE RECALL THE AIRBAGE LIGHT DID NOT CAME ON, NOW SINCE THE AIRBAGE RECALL WAS DONE ON 7/24/20 AT VALLEY LEXUS MODESTO CA. NOW THE AITBAGE LIGHT CAME ON AND I CALL THE VALLEY LEXUS THEY TOLD ME THE AIRBAGE LIGHT IS NOT PART OFF THE AIRBAGE RECALL, AND THEY TOLD ME I HAVE PAID FOR DINO, BUT I DID NOT CAUSE THE LIGHT TO CAME ON. SINCE VALLEY LEXUS DOES NOT WANT TO FIX IT CAN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical System
Filed Sep 10, 2020101,161 milesCA
VEHICLE JUST TURNED OVER 100,000 MILES. 6-2020 UPON A MORNING START, THE VEHICLE HAD TROUBLE STARTING UP ALMOST AS IF IT HAD FUEL STARVATION. I CRANKED THE VEHICLE UP A FEW MORE TIMES IT WAS OK IT TURNED ON. UPON DRIVING THE VEHICLE HAD EXTREMELY UNRELIABLE ACCELERATION , VERY HAD SPUTTERING FROM AND TO STOP LIGHTS THIS WAS FROM MY COMMUTE TO WORK. THE VEHICLE HAD BECOME UNPREDICTABLE, SOME DAYS IT WOULD ACT LIKE THAT SOME DAYS IT WOULDN'T. THIS STARTED TO BOTHER ME AS I RARELY WORRY ABOUT SITUATIONS UNLESS THEY'RE DANGEROUS. LATE 6-2020 ON MY WAY HOME FROM WORK AT ABOUT 5:00PM THE VEHICHLE STARTED SPUTTERING ABOUT 1 MILE AWAY FROM MY HOME. AS I CROSSED THE INTERSECTION OF TAYLOR AND RAILROAD STREET. THE VEHICLE DIED ON ME AT THE INTERSECTION. I HAD THOUGHT THIS WAS JUST THE CAR WITH THE ACCELERATION PROBLEM. SO I PROCEEDED TO TURNED IT BACK ON. AFTER 10 MINUTES OF CRANKING THE VEHICLE I HAD DRAINED THE BATTERY COMPLETELY. CAR IS STRANDED, TRAFFIC WAS A HUGE BUILD UP BEHIND ME, VEHICLE WAYS WELL OVER 3000LBS SO I ATTEMPTED TO QUICK CHARGE THE BATTERY, AFTER 10 MINUTES I HAD ALREADY BYSTANDERS HELP ME PUSH THE VEHICLE TO THE SIDE, DUE TO THE MASSIVE BUILD UP OF TRAFFIC. 7-2020 AFTER 2 SEPERATE DIAGNOSTICS I HAD REPLACED THE FUEL INJECTOR PUMP AND A COLD START VALVE AT THE ENGINE. CAR WAS RUNNING OK UNTIL MID 7-2020 WHEN IT BEGAN HAVING THE SAME EXACT ISSUES AGAIN. AS THIS WAS MY ONLY VEHICLE AT THE MOMENT I HAD NO OTHER CHOICE BUT TO USE IT ONE WEEK LATER AFTER GOING TO MY MOT
Air Bags
Filed Sep 4, 202059,700 milesFL
THE VEHICLE HAD THE FRONT AIRBAGS REPLACED UNDER A NATIONAL RECALL. AFTER HAVING THE RECALL DONE, I RECEIVED, BY USPS MAIL, A "CUSTOMER SUPPORT PROGRAM NOTIFICATION - ZLJ" SENT TO ME FROM THE MANUFACTURER DESCRIBING AN EXTENDED WARRANTY, AS ISSUES HAVE OCCURRED WITH THE NEW DRIVERS SIDE KNEE AIRBAG INFLATOR TRIGGERING THE SRS LIGHT TO COME ON AFTER THE WORK WAS DONE BASED ON FAULTY CRIMPING. THIS VEHICLE IS A SECOND VEHICLE AND DOES NOT GET DRIVEN VERY OFTEN. IN JUNE OF 2020, I NOTICED THE AIRBAG LIGHT COMING ON INTERMITTENTLY WHEN FIRST STARTING THE CAR. I REMEMBERED THE NOTICE AND CALLED THE DEALER. I WAS TOLD ON JUNE 15TH THAT THE HARNESS WOULD NEED TO BE REPLACED AND THE WARRANTY ENDED ON JUNE 12TH, 2020. THEY ARE REFUSING TO REPAIR THE NEW HARNESS THAT WAS INSTALLED UNDER RECALL. I WAS QUOTED $2700 OUT OF POCKET FOR THE REPAIR. THE DEALER INSTALLED A KNOWN DEFECTIVE PART, AND ARE NOW REFUSING TO PERFORM THE NECESSARY REPAIRS. SEE ATTACHED PHOTO FOR MORE INFORMATION. THE REPLACEMENT PARTS SHOULD BE LIMITED BY MILEAGE, NOT BY TIME, AS THE VEHICLE HAS ONLY BEEN DRIVEN A FEW THOUSAND MILES SINCE THE WORK WAS PERFORMED. THE FAULTY CRIMPING IN THE REPLACED HARNESS SHOULD BE A NEW RECALL.
Unknown or Other
Filed Aug 21, 2020139,060 milesCA
PURCHASED A CAR... OWNER SAID IT HAS 139K MILES ON DASHBOARD CLEAN TITLE NO ACCIDENT AFTER I COMPLETED THE DEAL I DECIDED TO LOOK UP THE CARFAX IT IS STATING 183K MILES I BELIEVE THE THEY DID THE ODOMETER ROLLBACK FRAUD I ALSO CHECKED ON LEXUS SERVICE HISTORY REPORT ALSO STATING 183K IN 03/2017 THE SELLER SAID EVERYTHING IS ORIGINAL NO CHANGES WERE MADE
Unknown or Other
Filed Jun 18, 2020100,000 milesCA
INTERIOR DASH AND DOOR PANELS MATERIAL HAS BECOME RUBBERY AND STICKY, TENDS TO CHIP OFF AND SMEAR LIKE MELTED RUBBER. *TR
Electrical System
Filed May 21, 2020AZ
THEY A/C CONTROLLER IS NOT WORKING, TRANSMISSION ISSUE, BATTERY IS NEW BUT I ALWAYS JUMP THE BATTERY AND A WARNING RED TRIANGLE ON THE DASHBOARD. *TR
Unknown or Other
Filed Apr 21, 2020CA
THE ISSUE IS MY DASH AND DOOR PANELS ARE STICKY/MELTING. THEY PEAL AT THE SLIGHTEST TOUCH AND ARE ONLY GETTING WORSE AND WORSE BY THE DAY.
Electronic Stability Control (esc)
Filed Apr 1, 2020130,000 milesCA
CHECK ENGINE, VSC AND TRAC OFF LIGHT COMES ON. TORQUE CONVERTER CLUTCH SOLENOID TRANSMISSION CODE.
Steering
Filed Feb 9, 20203 milesMA
I WAS DRIVING AND MY STEERING WHEEL POWER WENT IN AND OUT WITH NO WARNINGS & MY POWER STEERING FLUID IS FULL..I WAS TURNING AT THE END OF MY ROAD AND THOUGHT I WAS GOING TO CRASH BECAUSE OF IT..I CALLED MY HUSBAND TO COME GET THE CAR AND GET IT HOME , WE HAVEN'T DROVE IT SINCE.
Engine
Filed Jan 25, 2020FL
ENGINE BURNING SO MUCH OIL AFTER OIL CHANGE. DEALER SAYS THATS NORMAL. I HAVE TO KEEP ADDING OIL EVERY 1000 MILE RIGHT AFTER THEY CHANGED THE OIL. THIS IS NOT NORMAL.
Unknown or Other
Filed Jan 22, 2020AZ
THE INSIDE PANELS OF THE DOORS ARE ALL NICKED UP WITH DEEP GOUGES. WHEN WE HAVE HOT WEATHER IT GETS STICKY AND SOFT AND ANY NICK OR BUMP SHOWS UP. JUST LIKE THE DASH BOARDS. I HAVE NO KIDS OR PETS IN THE CAR, I AM THE ONLY ADULT DRIVES AND IT LOOKS AWEFUL.
Complaints 1-50 of 143, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 26, 2011. Source: NHTSA Office of Defects Investigation.