What owners reported
Newest filingsElectrical System › Instrument Panel › Speedometer/Odometer
Filed Apr 30, 2026221,000 milesTX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. The contact stated that after purchasing the vehicle and driving for two hours, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 135,000, and at the time of scanning the vehicle, it was discovered that the mileage was 221,000. The title showed a different name. A Carfax report was not obtained. The Montgomery police department was contacted and referred him to the NHTSA hotline.
Visibility/Wiper
Filed Apr 20, 2026MD
My dashboard is melting and I understand that there was a campaign to resolve this that ended in 2016. I bought the vehicle in 2019 and it has only gotten worse to the point that the dashboard has a sheen to it that causes a glare on the interior of the windshield when the sunlight hits it, making visibility very difficult.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Feb 19, 2026300,000 milesTX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. The contact stated that upon selling the vehicle, the new owner later informed the contact that it was discovered that there was a mileage discrepancy while the vehicle was undergoing a diagnostic test. The vehicle was a private sale. At the time the contact purchased the vehicle, the mileage was 150,604; however, an Experian Auto Check History Report listed the mileage at over 300,000.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Feb 11, 2026155,811 milesTX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. It was discovered that there was a mileage discrepancy. The vehicle was a private seller. At the time of purchase, the odometer mileage was 119,000. The contact purchased a Carfax Report, which indicated that the odometer mileage was reported in September 2022 at 144,556, and the vehicle failed inspection. In addition, in October 2018, the odometer was reported at 155,811.
Power Train
Filed Oct 3, 202589,000 milesCA
The contact owns a 2006 Lexus IS 250. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the hood. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a transmission and radio failure. The local dealer was contacted and informed the contact that the were no recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.
Visibility/Wiper
Filed Mar 25, 2025VA
The dashboard glares when it is sunny outside and at night when cars are driving past on the other side, this is a huge safety issue as it impairs visibility. The dashboard is also very sticky
Visibility/Wiper
Filed Mar 24, 2025WA
Under hot conditions the dashboard and door materials starts to become sticky and it becomes ultra shiny which reflects on the windshield and when the sun is up you can totally loose visibility in front of you, has happened to me a few time when I have to stop because it becomes very dangerous
Engine
Filed Dec 24, 2024TX
The vehicle is burning engine oil at an increasingly severe rate, with the manual stating that burning 1.1 quarts every 600 miles is normal. This consumption is excessive given the 5.5-quart capacity and the requirement for expensive full synthetic oil, causing frequent and costly top-offs. This poses a safety risk due to the potential for engine damage or failure if oil levels are not closely monitored. Some owners have had the issue inspected, and Lexus has acknowledged the problem. However, they have stated that repairs require replacing components costing multiple thousands of dollars just for parts, leaving many owners without a feasible solution. This problem is widespread, with numerous reports of similar issues in online forums ( [XXX] ]). A thorough investigation and a more customer-friendly resolution are needed to address this design flaw and ensure reliability and safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Aug 31, 2024TX
There is a common issue with these makes and models with the drivers side knee air bag having issues with connecting which cause the SRS light go on the dashboard. I called Lexus corporate office and local dealer and they said there was a recall but it expired in 2020. From the research i did, this was a small window and there shouldn’t have been an expiration on the recall for something that is a safety hazard. Because of this, they are charging thousands for this issue that has affected hundreds of thousands of vehicles.
Air Bags
Filed Jul 19, 2024FL
My 2006 Lexus IS350 is subject to NHTSA Recall number 16V340, for passenger airbag replacement. According to the diections on the NHTSA website shown in the following link: [XXX] The dash pad needs to be removed to access the airbag and perform the repair. Ive contacted my 3 local Lexus dealers and was told in various ways that they do not remove the dash to accomplish the repair but instead just remove the glove compartment and associated parts to access the airbag. I wanted the dash replaced (it was cracked) when the old dash was removed to do this recall repair. SInce the dealers do not actually remove the dash, I was told this was not possible. One dealer told me that for an extra $350, the service dept. would do the repair according to the above linked instructions. I have notified Lyndss Tor at [email protected] as well as Toyota Quality Compliance [email protected] and recieved no reply. I hope the NHTSA can enforce the above linked instructions so that the airbag replacement can be conducted in a proper and safe fasion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Jul 13, 2024ME
My dash has cracked and melted due to a manufacturing defect. The Lexus dealers who I have contacted to perform the safety recall for the defective airbags will not replace the cracked dash at the same time. Having the passenger airbag deploy through a cracked dash is an apparent safety issue. Please investigate this
Unknown or Other
Filed Jul 11, 2024AL
The dashboard is melting a known error to Lexus and when the sun hits it reflects off the melted dash and puts a glare on the windshield. Lexus knew about the problem and instead of doing a recall they did an extended warranty back in 2017. I took mine in and assumed they replaced dash and door panels. Called this year because my dash was melting and they stated all they did was the door panels back in 2017. I have informed my local dealership as well as corporate and neither seem willing to help or fix the issue. There are all kinds of write up online about this issue. It is definitely a safety issue that should have been addressed a while back but wasn’t.
Air Bags
Filed Oct 12, 2023AL
Many people have have issues with the SRS warning light coming on and not going off. This issue seems to stem from harness connection issues that Lexus is aware of and have acknowledged. This needs to be fixed asap!
Structure › Interior Panels › Dashboard
Filed Oct 6, 202392,000 milesFL
The contact owns a 2006 Lexus IS. The contact stated that the dashboard was melted and was causing vision impairment while driving. The vehicle was taken to the dealer to be inspected. The vehicle was inspected, and the diagnosis was confirmed. The contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000. The VIN was unavailable.
Fuel System, GasolineFire
Filed Aug 25, 2023180,000 milesCA
The contact owned a 2006 Lexus IS350. The contact stated when she started the vehicle, following an oil change vehicle stalled. The contact stated that she had restarted the vehicle and heard an abnormal popping sound from the engine compartment and flames had burst from under the hood. The contact stated that she had smelled the odor of gasoline from her vehicle as she had entered the vehicle. The contact stated that the service station employees extinguished the flames. The contact stated that the fire department was called and a report was filed. The manufacturer had not been informed of the failure. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V432000 (Fuel System, Gasoline). The failure mileage was approximately 180,000.
Visibility/Wiper
Filed Aug 16, 2023CA
The dash of my vehicle melts on moderately warm days. It gets so shiny that it reflects off the windshield, making it very difficult to see. Others have also complained about the fumes making them physically ill. The manufacturer had a brief program (ZLD) to replace the dashboard, but I did not receive a notification and missed the very short window. I don't understand how this is something that they can now refuse to fix in my vehicle when it clearly affects safety. This is a recurring and persistent issue and has been for years.
Engine
Filed Jul 24, 2023PA
This is happening on the lexus is250 as while as the 350 the loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash. Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Visibility/Wiper
Filed Jul 11, 2023CA
My car unfortunately is subject to the sticky/melting dash which is notorious of being a huge problem with my generation of vehicle. That being the 2nd generation of Lexus is250/350/f which affect the models made from 2006-2013. Lexus made a “customer offer” which entitled owners being able to go get it fix, however not all owners were made aware of this due to it not being a full on recall but more of a “promotion” that Lexus was doing. I unfortunately was one of many other owners who were not made aware of the promotion taking place and are now according to Lexus too late to fix the issue because the offer “expired”. My sticky dash in particular is very bad. It reflects off into the windshield making it very difficult to see the road clearly when it is glaring due to the sticky/melting dash. It not only poses a safety hazard for me, but to everyone else on the road due to it not letting me see clearly due to how bad the glare is. I was told by Lexus that there is nothing they can do but to pay out of my pocket (3-4K) in order to have it replaced. Lexus claims to “care” for their customers yet are not owning up to help us owners because there special promotion is expired. Knowing how bad the issue was and how practically all cars were subject to the issue, why not make a recall instead of a “promotion”. They screwed over their customers. They screwed over me. I can’t drive my car without fearing for my safety, all due to Lexus not wanted to fix their error when they made the
Air BagsCrash
Filed Apr 22, 2023CA
Was in a car accident and air bigs didnt go off
Unknown or Other
Filed Aug 21, 2022CA
1) Keep getting rotten egg smell from exhaust during acceleration; smell like it is coming from catalytic converters/exhaust system or front of engine. Never had or was informed by dealership that exhaust system could be replaced by Lexus although I brought my vehicles in several time for recalls. Brought vehicle in for recall to Fresno Lexus in 2020 never informed by dealership of Lexus being able to fix issue for free although I had told them of issue. Seems to be very toxic smell; gives me headaches while driving!!!!!!! Lexus should have repaired the issued for free when informed years ago but did nothing!!!!!
20 of 143 complaints, reproduced as filed.