25 complaints record an odometer reading. Failures cluster around 50,000–60,000 miles.
Most common 2011 GMC Yukon XL problems
21 of the 47 complaints (45%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
21
0
1
0
Unknown or Other
11
0
0
0
Power Train · transmission
4
0
0
0
Structure › Body · body and frame
2
0
0
0
Structure · body and frame
2
0
0
0
Visibility › Defroster/Defogger/Hvac System › Rear Window › Electrical Heating Element
1
0
0
0
Visibility
1
0
0
0
Vehicle Speed Control · throttle and acceleration
1
0
0
0
Suspension
1
0
0
0
Seat Belts
1
0
0
0
3 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V054000
Filed Feb 5, 20211,778,128 vehiclesGeneral Motors, LLC
Defect. General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, LLC
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Filed Dec 30, 201484,192 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk. If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy. GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Power Train
Filed Apr 27, 2026OK
My Yukon Denali XL GM engine that was put in on 07/2022 has already failed. It failed as I was driving down highway at 65 mile per hour. It failed on 04/12/2025. I paid almost $7,000 to have my engine replace due to the original engine failing in early 2022. Now the engine that I paid thousands of dollars for has already failed and has no compression in cylinder 4. I have researched this and can see GM is currently in litigation over car owners reporting engine failure due to either liftors or cams. My car should be considered in this class action lawsuit against GM. It's wrong for a company to take so much money from owners and use an engine that GM knew had issues and was faulty to place it into my vehicle only to have it fail and now make my vehicle undriveable and I am told it's another $8,000 to repair it. GM should address this issue with my vehicle and replace this engine that I had put in in 07/2022. GM was aware of this engine problem with my model car Yukon. GM knew this particular engine that they used in my vehicle on 07/22 (A GM engine) had the issue that GM is being sued for and sure enough the engine has now failed in my Yukon. Please hold GM accountable for this and include my car in this lawsuit.
Suspension
Filed Aug 22, 2025271,000 milesMN
The contact owns a 2011 GMC Yukon XL. The contact stated that while attempting to refuel the vehicle at the gas station, fuel was leaking out of the fuel tank. The vehicle was towed to an independent mechanic, where the vehicle was lifted. The mechanic then informed the contact that the fuel pump was rusted and that the frame were severely rusted. The contact was informed that the frame was fractured and had holes and was being held up by the body. Additionally, the mechanic informed the contact that the alignment had failed due to the failure. The vehicle was not repaired. The used car dealer where the vehicle was purchased was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 271,000.
Air Bags
Filed Jul 8, 2024CA
Dash is cracking badly on its own. Is cracking also where airbag is held. Pieces can fly as projectiles and cause bodily harm when airbag deploys.
Unknown or Other
Filed Jun 10, 2023WI
We were driving on the freeway and our sunroof unexpectedly exploded. I didn't see any rock or object. It caught us all off guard.
Seat Belts
Filed Sep 22, 2022FL
When attempting to install car seats on the 3rd row, the seat belts do not remain locked after pulled all the way out. Pulling all the way out should activate the ALR, but it does not. I am unable to seat belt install on my 3rd row which is required when a child is over 40lbs.
Power Train
Filed Feb 3, 2022TX
Keep getting traction control and stability issue warnings along with reduced engine power. Idles up and down and rough Car was parked haven’t moved
Unknown or Other
Filed May 5, 2021100,500 milesVA
DASH IS CRACKING.
Air Bags
Filed Apr 3, 2021120,000 milesNY
THE DASHBOARD HAS SPONTANEOUSLY CRACKED IN TWO LOCATIONS AFTER SITTING IN OUR GARAGE. A 6" CRACK HAS NO FORMED OVER THE CURVED INSTRUMENT CLUSTER DISPLAY ON DRIVER SIDE AND A 1" CRACK HAS OCCURRED NEAR THE AIR BAG COVER CORNER ON PASSENGER SIDE. THESE CRACKS ARE SIMILAR IN LOCATION AND SIZE TO OTHERS THAT HAVE BEEN REPORTED ON GMC YUKONS. STARTED NOTICING THE CRACK IN AUGUST OF 2020. I HAVE RECEIVED A RECALL ON PASSENGER SIDE AIRBAG.
Air Bags
Filed Feb 9, 2021ME
AIR BAGS HAVE BEEN RECALLED FOR YEARS AND THEY HAVE YET TO REPLACE THEM EVEN AFTER ACQUIRING AT MULTIPLE DEALERSHIPS.
Air Bags
Filed Dec 16, 2020TN
LARGE CRACKS IN DASH CAUSING CONSTANT RATTLING NOISE.THIS OCCURRED IN LESS THAN A YEAR PURCHASE AND HAS WORSENED THE HEATING AND COOLING FUNCTION OF THE SEATS FAILED WITHIN MONTHS OF BUYING THE VEHICLE NEW. RADIO AND NAVIGATION SCREEN DOES NOT WORK AT ALL.
Air BagsFire
Filed Nov 6, 2020100,000 milesAZ
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED WHILE STARTING VEHICLE, THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE CONTACT DETECTED AN ABNORMAL BURNING ODOR IN VEHICLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED YATES BUICK GMC 13845 W TEST DR, GOODYEAR, AZ 85338 (480) 795-7563 WHO STATED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine
Filed Apr 27, 2020MI
WHILE DRIVING DOWN THE HWY ON APPROXIMATELY 04/08/2020 I HEARD A LOUD POP AND THEN A TICKING SOUND. I PULLED OFF THE SIDE OF THE ROAD TO LOOK AT THE MOTOR TO FIND THAT 4 OF MY EXHAUST MANIFOLD BOLTS WERE BROKEN OFF. BOTH OF THE FRONT AND REAR BOLTS ON BOTH MANIFOLDS WERE MISSING AND THE FRONT PASSENGER SIDE EXHAUST PORT WAS LEAKING. AFTER TAKING IT TO A SHOP TO BE LOOKED AT, THE MECHANIC STATED THAT THIS IS A COMMON PROBLEM WITH GM V8 ENGINES AND HAS BEEN FOR YEARS. THIS ISSUE COULD CAUSE AN ACCIDENT IF SOMEONE GETS OUT OF THEIR VEHICLE ON THE SIDE OF THE ROAD AND THEY OR ANOTHER OPERATOR ISN'T PAYING ATTENTION, SOMEONE COULD GET RUN OVER. I DON'T HAVE ANY PICTURES AS MY SUV IS IN THE SHOP BEING REPAIRED.
Air Bags
Filed Jan 28, 202050,000 milesTX
MY TAKATA RECALL COMES BACK AS "INCOMPLETE - WORKING ON A SOLUTION". THIS HAS BEEN GOING IN FOR YEARS. IS MY CAR SAFE?
Electronic Stability Control (esc)
Filed Jan 16, 202072,200 milesIL
I WAS DRIVING WITH MY VEHICLE IN AUTO 4WD, BECAUSE WE HAD ICY ROADS. MY VEHICLES REAR DRIVE SLIPPED ON SOME ICE AND THEN I GOT A MESSAGE INDICATING MY STABILIZER SYSTEM WAS NEEDING WORK, THEN THE ELECTRICAL SYSTEM (INSTRUMENTATION DASH) STARTED TO FLASH ON AND OFF. I PULLED OFF THE ROAD AND TURNED OFF MY VEHICLE AND THEN TRIED TO RESTART IT AND IT WOULD NOT START. I TRIED A 2ND TIME AND IT STARTED, PUT IT IN GEAR AND STARTED BACK OUT ON THE ROAD. MY ELECTRICAL SYSTEM STARTED TO GO CRAZY ALL OF THE SUDDEN, ALL THE LIGHTS STARTED TO FLASH, MY POWER DOORS STARTED TO LOCK AND UNLOCK SIMULTANEOUSLY, THE ENGINE STARTED TO ACCELERATE ITS RPM'S, AND DOWN/UP SHIFTING MY GEARS, MY DASH BOARD INSTRUMENTS STARTED FLASHING, HEATING AND AIR CONDITIONING FAN WAS SPEEDING UP AND SLOWING DOWN, THEN TURNING ON AND OFF. I THOUGHT MY VEHICLE WAS POSSESSED BY A DEMON REALLY PUTTING A SCARE IN ME. I WAS SCARED THAT IT WAS GOING TO ACCELERATE AND I WAS NOT IN CONTROL AT ALL, SO I IMMEDIATELY PULLED OFF THE ROAD AND TURNED THE VEHICLE OFF. IT WOULD NOT RESTART ONCE AGAIN, ON MY 3RD ATTEMPT IT STARTED. I PUT IT IN GEAR AND IT WENT GOOD. I THINK THE INSTRUMENTATION FLASHED MAYBE ONE OR TWO TIMES, BUT OVERALL IT WAS DRIVING, THANK GOD, BECAUSE IS WAS COLD OUT AND I WAS IN A RURAL AREA. FOUR DAYS LATER I DROVE MY VEHICLE TO WORK, WENT OUT TO TAKE IT TO LUNCH AND IT WOULD NOT START, NOTHING WOULD WORK, COMPLETELY DEAD. I HAD IT TOWED TO SHOTTENKIRK CHEVROLET IN QUINCY, IL, WHICH IS WHERE IT IS AWAITING T
Unknown or Other
Filed Jan 9, 202035,000 milesMO
2 CRACKS IN DASHBOARD THAT COINCIDE WITH SO MANY OF THE COMPLAINTS GM HAS AND CONTINUES TO RECEIVE. ONE IS AT THE TOP LEFT CORNER OF THE AIRBAG DASH CAP AND THE 2ND IS OVER THE INSTRUMENT PANEL/GAUGES HUMP OF THE DASH.
Power Train
Filed Dec 30, 2019117,000 milesNC
VEHICLE STOPPED FOR TRAFFIC LIGHT ON A CITY STREET INTERSECTION, WOULD NOT PROGRESS. HAD TO BE TOWED. TRANSMISSION WENT OUT & WERE TOLD THAT THIS MODEL, YEAR AND ENGINE HAD A FAULTY TRANSMISSION COMPUTER WHICH LED TO INTERNAL PUMP FAILURE, AFFECTING PERFORMANCE OF TORQUE CONVERTER.
Power Train
Filed Dec 12, 201965,000 milesVA
TRANSMISSION DEFECTIVE @60,000 MILE MARK WITH INITIAL SENSATION OF GETTING BUMPED FROM BEHIND WHEN COMING TO A STOP THAT THE DEALERSHIP ROUTINELY STATED, "OH THAT'S THE WAY THEY ALLURE". DASHBOARD DISINTEGRATING BEFORE MY EYES WITH MULTIPLE PLASTIC SHARDS THAT WILL BECOME DEADLY PROJECTILES IF EVER IN ACCIDENT AND WHO KNOWS HOW BAD IT WILL GET IF AIR BAGS DEPLOY.
Air Bags
Filed Dec 11, 2019NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED TWO DEALERS, INCLUDING F.C. KERBECK BUICK GMC AT 866-826-3218 (LOCATED AT 100 RTE 73 N, PALMYRA, NJ 08065) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 5, 2019TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED BERG MOTOR COMPANY AT 432-694-7741 (LOCATED AT 3205 W WALL ST, MIDLAND, TX 79701) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Oct 19, 2019FL
THERE HAS BEEN NO INCIDENT AS YET INVOLVING THE VEHICLE. HOWEVER, FOR EIGHT YEARS THE VEHICLE HAS BEEN LOCATED IN A GEOGRAPHICAL LOCATION OF HIGH HUMIDITY AND TEMPS WHICH IS A FACTOR OF INSTABILITY WITH THE TAKATA AIRBAGS. WE HAVE TRIED, UNSUCCESSFULLY, TO GET THE AIRBAGS REPLACED BY OUR LOCAL GM DEALERSHIP.WE ARE FILING THIS COMPLAINT IN THE HOPE OF GETTING NHTSA TO ORDER GM TO DO THE RESPONSIBLE ACT OF REPLACING AIRBAGS IN AFFECTED VEHICLES BEFORE ANY MORE INJURIES HAPPEN.
Air Bags
Filed Sep 29, 201995,000 milesVA
THE DASHBOARD HAS LARGE CRACKS OVER THE INSTRUMENT CLUSTER AND IN THE AREA OF THE PASSENGER AIR BAG. THE DASH FLOPS UP AND DOWN WHEN DRIVING. CONCERN IS CRACK COULD PREVENT PASSENGER AIR BAG FROM DEPLORING DURING A ACCIDENT OR RIPPING THE AIR BAG AT DEPLOYMENT. ALSO LIQUID COULD ACCIDENTALLY GO THRU CRACK OVER INSTRUMENT CLUSTER CAUSING ELECTRICAL SHORT OR FIRE. THE CRACK CONTINUES TO GET LARGER AND LARGER.
Air Bags
Filed Aug 23, 2019FL
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AN UNKNOWN DEALER AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 19, 2019TX
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT SPOKE WITH TOM LIGHT CHEVROLET (738 N EARL RUDDER FWY, BRYAN, TX 77802, 979-314-5564) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Unknown or Other
Filed Jan 10, 2019ME
DASH WAS MAKING A TERRIBLE SQUEAKING NOISE AND THEN ONE DAY IT STOPPED. CHECKED THE DASH OVER TO FIND 2 CRACKS, ONE BY THE PASSNAGER SIDE AIR BAG AND ANOTHER ON THE DRIVE SIDE ABOVE THE INSTRUMENT PANEL. I CONTACTED GM SINCE WE WERE OUTSIDE THE WARRANTY AND THEY PRETTY MUCH SAID SUCK IT UP NOT OUR PROBLEM. HOW HAS THIS NOT BEEN RECALLED OR ADDRESSED WITH SO MANY COMPLAINTS???!!!
Visibility › Defroster/Defogger/Hvac System › Rear Window › Electrical Heating Element
Filed Dec 19, 201836,000 milesNY
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CONNECTOR FRACTURED. THE CONTACT STATED THAT THE WIRE WAS DANGLING DUE TO THE SEPARATION FROM THE WELD POINT. KEYSER CADILLAC (LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 568-7045) WAS INFORMED THAT THE REAR WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Air Bags
Filed Nov 13, 2018TN
CRACKING DASHBOARD ABOVE THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER AIRBAG. IT'S CRACKED IN A WAY THAT OF THE AIRBAG DEPLOYS THE PLASTIC DASH WILL DEPLOY WITH IT AND IT COULD IMPALE SOMEONE
Unknown or Other
Filed May 7, 2018146,650 milesIN
ON THE INTERSTATE DRIVING AT NIGHT HAD THE SUNROOF EXPLODE. NOTHING HIT THE CAR. JUST A VERY LOUD EXPLOSION AND HEARD GLASS SHATTER OVER THE TOP OF VEHICLE.
Air Bags
Filed Jan 9, 2018GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MASTER BUICK GMC (3710 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 29, 2017WI
TAKATA RECALL I WAS NOTIFIED OF A RECALL ON MY AIRBAG IN MAY 2016. TO DATE I HAVE NOT BEEN NOTIFIED OF A "FIX" FOR THIS PROBLEM. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY FAMILY WHILE DRIVING THIS VEHICLE. IT'S WELL OVER A YEAR. THIS SHOULD HAVE BEEN REPAIRED/REPLACED.
Air Bags
Filed Oct 23, 201785,000 milesFL
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM GMC FOR THE TAKATA AIRBAG RECALL. I PHONED CONLEY CHEVROLET IN BRADENTON, FL TO SCHEDULE THE REPAIR AND WAS INFORMED THAT GENERAL MOTORS DOES NOT HAVE A REMEDY FOR THE RECALL. I ASKED FRO A TIMELINE AND THE SERVICE MANAGER TOLD ME GENERAL MOTORS DOES NOT HAVE A TIMELINE.
Air Bags
Filed Oct 22, 2017TX
RECEIVED A LETTER OF RECALL OF THE AIRBAG IN MY VECHILE THAT CARRIERS A SMALL BABY AND THIS IS UNEXSECEPTABLE. I EXPECT MY VECHILE TO BE SAFE.
Unknown or Other
Filed Aug 14, 201754,000 milesSC
DASH CRACKED OVER INSTRUMENT PANEL AN ABOVE AIR BAG...TRUCK ONLY HAS 54000 MILES AN HAS BEEN WELL TAKEN CARE OF...THESE ARE NOT SMALL CRACKS...RUNS FROM DEFROST VENT TO ALMOST TOP OF DASH IN 2 PLACES...
Unknown or Other
Filed May 18, 201757,000 milesMO
" DASHBOARD CRACKED" ON APRIL 6TH I GOT INTO MY CAR AND SAW THAT THERE WAS A HUGE CRACK IN MY DASHBOARD RIGHT ABOVE THE STEERING WHEEL. I HAVE REACHED OUT TO GM ABOUT THIS PROBLEM AND THEY ARE UNWILLING TO FIX THE PROBLEM EVEN THOUGH MY CAR IS UNDER GM CERTIFIED BUMPER TO BUMPER WARRANTY. I AM AFRAID THAT IF THERE IS A CAR ACCIDENT THEN PARTS OF THIS DASHBOARD THAT IS CRACKED WILL COME OFF AND INJURY WHOEVER IS IN THE CAR.
Air Bags
Filed May 15, 2017FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT INFORMED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ UPDATED 10/13/2017*JS
Unknown or Other
Filed May 14, 201760,000 milesOK
CRACK IN DASHBOARD AT AIRBAG ON PASSENGER SIDE OF VEHICLE. VEHICLE WAS STATIONARY. IT IS MY BELIEF THAT CRACK WAS CAUSED BY FAULTY DASHBOARD.
Air Bags
Filed Apr 10, 2017133,980 milesTX
TAKATA RECALL THE SERVICE AIR BAG LIGHT COMES ON WHEN I TURN ON THE CAR AND WILL NOT TURN OFF. THE DASHBOARD WHERE THE AIRBAG IS LOCATED IS CRACKED. IF THE AIRBAG RELEASES, THE DASHBOARD COULD FLY UP AND SLICE THE PASSENGER OR EVEN THE DRIVER. THERE HAS NOT BEEN A COLLISION, BUT THIS MUST BE ADDRESSED SOON! PLEASE HELP.
Unknown or Other
Filed Apr 1, 201741,200 milesFL
DASH BOARD CRACKING ABOVE INSTRUMENT PANEL AND SPREADING ACROSS TO AIRBAG. CAME OUT ABOUT A MONTH AGO AND FOUND A CRACK IN THE DASH. IT HAS NOW SPREAD ACROSS THE DASH TOWARD THE AIRBAG.
Unknown or Other
Filed Jan 31, 201788,567 milesFL
MY GMC YULON HAS TWO CRACKS ON THE TOP PART OF THE DASH. HAVE COMPLAINED TO GMC AND THEY ARE AWARE THAT IS A DEFECT AND WILL NOT STEP UP TO THE PLATE
Air Bags
Filed Jan 20, 2017AL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jul 26, 2016AL
DASH IS CRACKING ON DRIVER'S SIDE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG TOP LEFT CORNER.
Unknown or Other
Filed May 9, 201687,116 milesTX
I PURCHASED A 2011 GMC YUKON XL IN JANUARY 2011. IN AUGUST 2014 (57545 MILES), THE DASH BEGAN TO SPLIT ABOVE THE STEERING WHEEL AND NEAR THE FRONT PASSENGER'S AIR BAG. A LOCAL GMC DEALER REPLACED THE DASH AT A DEDUCTIBLE CHARGE FROM ME OF $150. IN APRIL OF 2016 (87116 MILES) THE INSTALLED REPLACEMENT DASH HAS SPLIT NEAR THE FRONT PASSENGER'S AIRBAG. THE SAME DEALER HAS SAID THEY WILL REPLACE THE SECOND DASH AT A 30% DISCOUNT, COSTING ME $600. IT IS PLAIN TO ME THAT GM IS REPLACING FAULTY DASHES WITH DASHES MADE FROM THE SAME FAULTY MATERIAL , PLUS ENDANGERING GM OWNERS WITH POSSIBLY MALFUNCTIONING AIRBAGS.
Structure › Body
Filed Apr 18, 2016116,000 milesMS
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED IN FRONT OF THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 08/30/16*LJ THE CONSUMER STATED THERE WAS A TRIANGULAR CRACK GOING THROUGH THE DASH. THE CONSUMER WAS INFORMED IT WAS A DESIGN FLAW, OR STRESS POINT AND IT WOULD COST @ 1200 TO FIX. UPDATED 10/26/16.*JB
Structure › Body
Filed Feb 11, 201640,000 milesCA
AT ABOUT 3 YEARS OF AGE THE DASHBOARD BEGAN TO CRACK. IT MEANDERED THROUGH THE DASHBOARD AND SOON WILL BE EFFECTIVELY SPLITTING THE DASHBOARD IN HALF WITH A THOROUGH CRACK. THE CAR IS NOW 5 YEARS OLD.
Structure
Filed Mar 25, 2015TX
THE DASH OF MY YUKON XL 2011 IS CRACKING. THIS IS A KNOWN PROBLEM AND GMC IS NOT DOING ANYTHING ABOUT IT. ALSO, THE BUTTONS ON THE A/C ARE WEARING OFF. I THINK FOR WHAT WE PAY FOR THE VEHICLES WE SHOULD HAVE BETTER QUALITY. I HAVE 2 SISTERS THAT ALSO DRIVE THE SAME VEHICLE AND BOTH OF THEIR DASHES ARE CRACKED ALSO. GMC WANTS US TO PAY TO HAVE THEM REPLACED. THIS NEEDS TO BE A RECALL. *TR
Vehicle Speed Control
Filed Nov 5, 201470,000 milesMD
TL* THE CONTACT OWNS A 2011 YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ACCELERATE BECAME STUCK AND THE SPEED INCREASED. THE CONTACT DEPRESSED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN USED THE EMERGENCY BRAKE WHICH SLOWED THE VEHICLE DOWN, BUT THE VEHICLE WOULD NOT STOP SO THE CONTACT JUMPED OUT OF THE VEHICLE AT APPROXIMATELY 35 MPH. IN A HALF MILE, THE VEHICLE CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Visibility
Filed Sep 29, 201431,016 milesNC
AS I WAS DRIVING I NOTICED IN THE REFLECTION OF MY WINDSHIELD A CRACK IN THE DASHBOARD. UPON FURTHER INSPECTION I SAW THAT THERE WAS A CRACK THAT RAN FROM THE VENT ON THE DASHBOARD UP TOWARD THE STEERING WHEEL. THIS IS CLEARLY A MANUFACTURING DEFECT AS THIS VEHICLE IS ONLY THREE YEARS OLD, GOOD CONDITION, WITH 31000 MILES ON IT. IT IS MY CONCERN THAT THIS CRACK AS OTHERS UNLESS FIXED WILL CONTINUE TO SPREAD AND BECOME A LARGER SAFETY CONCERN FOR ME AND MY FAMILY. *TR
Structure
Filed Aug 26, 201450,010 milesFL
THE VEHICLE'S DASHBOARD NEAR THE PASSENGER AIRBAG CRACKED AND THEN CREATED A HOLE WITH NO PHYSICAL DAMAGE TO IT BEING DONE. THERE HAVE BEEN SEVERAL OTHER REPORTS OF THIS HAPPENING TO SIMILAR VEHICLES BY OTHER CUSTOMERS. THIS IS ESPECIALLY DANGEROUS AS IT LEAVES SHARP ANGLES AND COULD SERIOUSLY INJURE A PASSENGER IF THE AIRBAG SHOULD DEPLOY. THERE IS A SERIOUS FLAW IN THE DASHBOARD THAT WARRANTS IMMEDIATE FIXES BY GMC. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.