Owners filed 69 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
When it fails
110165110,165 milesMedian miles at failure
35 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
42
2
0
3
Electrical System
7
0
1
0
Unknown or Other
6
0
0
1
Latches/Locks/Linkages
5
0
0
0
Structure › Body
2
0
0
2
Engine
2
0
0
0
Steering
1
0
0
0
Service Brakes
1
0
0
0
Power Train › Automatic Transmission
1
0
0
0
Power Train
1
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Electrical System10V240000
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Electrical System08V441000
Filed Aug 28, 2008857,735 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Risk. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy. DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
What owners reported
Newest filings
Air Bags
Filed Aug 3, 2022WA
Sorry I speak Spanish Le cambiaron sensor bolsa de aire pero sigue teniendo lo el mismo problema y después de eso no se si le esta afectando porque ya no me sirve la alarma, el tablero en ocasiones se detiene o no prende nada, el stereo derrepente deja de oírse incluso lo de navegación yo regrese ese mismo día y reclame pero me dijo la señora de atención a clientes que con el tiempo se iba arreglar hasta que acepte el sensor y ya paso algo de tiempo y cada vez más ahí problemas si llega a explotar la bolsa de aire yo tengo el recibo por cualquier acción que tenga que hacer por si llega haber un accidente que dios no lo quiera espero respuesta de ustedes y por dentro por no hablar ingles
Unknown or Other
Filed Jul 19, 2021GA
Large dashboard cracks near airbags. Apparently widespread problem among GM products. I do not know if this will affect airbag safety or not. No incident involved yet.
Unknown or Other
Filed Jul 9, 2021KS
My driver side back glass (quarter panel long glass) spontaneously exploded this morning with my young child in her car seat. No one was nearby, the car was in park. Nothing caused the glass to break it just randomly occurred.
Air BagsCrash2 injured
Filed Jun 14, 2021227,000 milesSC
The contact owned a 2008 GMC Yukon XL. The contact stated while driving at an intersection, another vehicle unexpectedly cut into the middle lane. As a result, the contact crashed into the passenger side of the vehicle. The air bags deployed. A police report was filed. The contact sustained hematomas on his knee and hip while the passenger sustained a busted knee. Medical treatment was required. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure and the contact filed a complaint. The contact was relating the failure to NHTSA campaign number: 21V050000 (Air bags). The failure mileage was 227,000.
Electrical System
Filed Mar 2, 2021195,000 milesOK
THE HATCH WILL NOT STAY OPEN WHEN THE TEMPERATURE GOES DOWN INTO THE 50'S IT SHUTS ON MY HEAD AND WON'T STOP. IT IS STATIONARY WHEN I AM LOADING OR UNLOADING THE BACK HATCH.
Air Bags
Filed Feb 14, 2021NV
WE HAVE BEEN WAITING OVER 3 YEARS FOR THIS MATTER TO BE PUT IN TO AN ACTION PLAN. WE DRIVE THE NOTED 2008 YUKON DENALI DAILY TO AND FROM WORK AS WELL AS TAKE OUR PASSENGERS TO SCHOOL. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND WISH TO REQUEST THAT THE AIR BAG NOTED BE SCHEDULED FOR REPLACEMENT. WE ARE NOT COMFORTABLE WITH THE NOTED ISSUES THAT IT MAY CAUSE AND FEEL THAT WE HAVE BEEN P PUT IN HARMS WAY VIA THE KNOWLEDGE AND DECISON TO REPLACE THE DEFECTIVE AIR BAG. PLEASE ADVISE WHEN WE WILL BE ABLE TO RECEIVE THE NEW PRODUCT SUPPLY AND INSTALLATION. TK HOLDINGS INC. ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN THE PASSENGER-SIDE FRONTAL AIRBAG INFLATORS INSTALLED AS ORIGINAL EQUIPMENT IN CERTAIN 2007 TO 2014 MODEL YEAR CADILLAC ESCALADE, ESCALADE ESV, AND ESCALADE EXT VEHICLES; CERTAIN CHEVROLET AVALANCHE, SILVERADO 1500, SILVERADO 2500/3500, SUBURBAN, AND TAHOE VEHICLES; AND CERTAIN GMC SIERRA 1500, SIERRA 2500/3500, YUKON, AND YUKON XL VEHICLES. THE DETERMINATION WAS MADE THAT THE PROPELLANT IN THESE INFLATORS MAY DEGRADE AFTER LONG-TERM EXPOSURE TO HIGH HUMIDITY AND TEMPERATURE CYCLING, WHICH COULD CAUSE THE INFLATOR TO RUPTURE DURING A DEPLOYMENT. SAFETY RISK AN INflATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIRBAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.
Air Bags
Filed Nov 17, 2020OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BALLAS BUICK GMC (5715 CENTRAL AVE, TOLEDO, OH 43615; (419) 535-1000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED GM HAS AGREED TO THE RECALL BUT DID NOT RECEIVE NOTICE.*JB
Air Bags
Filed Nov 10, 2020MO
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOMMARITO BUICK GMC WEST COUNTY (15736 MANCHESTER RD, ELLISVILLE, MO 63011) WAS CONTACTED ON SEVERAL OCCASIONS AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR
Air Bags
Filed Nov 10, 2020145,000 milesTX
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RECENTLY, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. FRANK KENT CHEVROLET (401 I-45, ENNIS, TX 75119) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT HE WAS ASSURED BY THE DEALER THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Unknown or Other1 injured
Filed Nov 4, 2020175,000 milesOK
THE HATCH DOOR WILL NOT STAY OPEN IN COLD WEATHER. EVEN AT A TEMPERATURE IN THE 60'S, IT OPENS AND THEN CLOSES AND IS VERY FORCEFULLY, EVEN KNOCKED ME IN THE HEAD AND KEPT SHUTTING. IT IS ALWAYS STATIONARY AND ONLY IN COOLER WEATHER, ALL OTHER TIMES IT WORKS CORRECTLY.
Service Brakes
Filed Nov 4, 20201 milesOK
WHEN I ENGAGE THE BRAKES TO SLOW DOWN THEY GRAB, ALL THE TIME ON ANY STREET.
Air Bags
Filed Nov 4, 2020175,000 milesOK
I RECEIVED MY FIRST NOTICE ABOUT THE TAAKA AIRBAG RECALL IN 2018 AND GM STILL DOES NOT HAVE A FIX FOR THE AIRBAGS. VERY UNTIMELY MANNER FOR REPAIRS, WHEN DRIVING DAILY.
Air Bags
Filed Oct 5, 202039,000 milesMD
NHTSA HAS NOT RESOLVED THE TAKATA AIRBAG ISSUE ON THESE VEHICLES EVEN THOUGH IT HAS BEEN MORE THAN 4 YEARS AND 1 YEAR SINCE GM'S LAST PETITION TO IGNORE THE SAFETY ISSUE. WHEN IS NHTSA GOING TO ACT ON NHTSA-2016-0124?
Electrical SystemFire
Filed Aug 17, 2020153,455 milesCT
VEHICLE UNEXPECTEDLY CAUGHT FIRE IN THE FRONT PASSENGERS SIDE. THE VEHICLE HAD BEEN PARKED FOR SEVERAL HOURS AT THE TIME OF THE FIRE. FIRE INVESTIGATORS BELIEVE THE FIRE WAS ELECTRICAL AND PAID SUBSTANTIAL ATTENTION TO THE FRONT PASSENGERS SIDE DASH AREA ON BOTH THE INBOARD AND ENGINE COMPARTMENT SIDES OF THE DASH. THIS IS CONSISTENT WITH PAST REPORTS OF FIRES STARTING DUE TO THE HEATED WASHER FLUID SYSTEM WHICH THIS VEHICLE HAD. THERE WAS NO ACTIVE RECALLS ON THIS CAR.
Air Bags
Filed Jul 31, 2020277,000 milesTX
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SYSTEM FAILED TO OPERATE AS DESIGNED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED LOCAL DEALER GUNN BUICK GMC LOCATED AT 16440 INTERSTATE 35 FRONTAGE RD, SELMA, TX 78154, (210) 265-6143, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 277,000.
Air Bags
Filed Jun 8, 2020PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Mar 1, 2020130,000 milesFL
THERE HAS BEEN AN OUTSTANDING RECALL TO REPLACE THE AIRBAG(S) IN THIS VEHICLE. UNDERSTANDING THAT IT IS A WIDESPREAD RECALL THAT AFFECTS MANY VEHICLES BUT WHAT IS CONCERNING IS THAT THE RECALL STATES THAT IT IS MOST AFFECTED BY "LONG TERM EXPOSURE IN HOT AND HUMID REGIONS" WHICH THIS VEHICLE HAS ALWAYS BEEN IN FLORIDA. I PERIODICALLY CHECK WITH THE DEALER AND THEY ALWAYS ADVISE THAT THERE'S NO UPDATE. I WOULD THINK IT SHOULD BE HANDLED MORE EXPEDITIOUSLY DUE TO THIS VEHICLE QUALIFYING TO THE EXACT CONDITIONS OF THE RECALL NOTICE AND THAT THIS VEHICLE IS NOW TWELVE YEARS OLD ALL WHICH HAS BEEN IN FLORIDA (A HOT AND HUMID REGION). PLEASE ADVISE... THANKS IN ADVANCE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Filed Feb 3, 2020MA
INTERMITTENT POWER STEERING LOSS, LOW SPEEDS. THE STEERING RACK WAS RECENTLY REPLACED. I SEE ONLINE THAT THERE IS AN ELECTRIC PANEL THAT MIGHT CAUSE THIS. WILL BRING BACK TO LOCAL SHOP TOMORROW. NOT SURE HOW THAT IS TESTED VS PUMP/LINE OR THE NEW RACK DEFECTIVE
Air Bags
Filed Jan 29, 2020MD
TL* TAKATA AIRBAG RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V383000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Jan 10, 2020MI
OUR TAKATA AIRBAG HAS BEEN ON RECALL FOR YEARS. GM WAS GIVEN UNTIL AUGUST 2017 TO FILE THEIR PETITION. THAT WAS TWO AND A HALF YEARS AGO!! WHERE IS YOUR DECISION???? THIS IS UNACCEPTABLE AND NEGLIGENT, AM I PUTTING MY FAMILY IN A SAFE VEHICLE OR WILL WE BE KILLED BY SHRAPNEL IF WE ARE IN AN ACCIDENT??? WOULD YOU PUT YOUR FAMILY IN THIS VEHICLE? SADLY, I OWN NOT ONLY ONE VEHICLE IN THIS SITUATION BUT TWO! DO YOUR JOB!
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.