Owners filed 23 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
9
0
0
0
Unknown or Other
3
0
0
0
Engine
2
0
0
0
Wheels
1
0
0
0
Visibility/Wiper
1
0
0
0
Structure › Body › Door
1
0
0
2
Structure › Body
1
0
0
0
Structure
1
0
0
0
Steering
1
0
0
0
Power Train › Automatic Transmission
1
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air Bags › Frontal › Passenger Side › Inflator Module21V053000
Filed Feb 5, 2021692,526 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Electrical System10V240000
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Fuel System, Gasoline09V154000
Filed May 6, 200927,188 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Risk. WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
What owners reported
Newest filings
Visibility/Wiper
Filed Jul 9, 2021MO
The dashboard cracked in 3 places shortly after we purchased vehicle. Above steering wheel and passenger side by airbag.
Air Bags
Filed Mar 8, 2021138,500 milesNY
OPEN RECALL # N212328790 NHTSA# 21V053
Air Bags
Filed Mar 5, 2021MA
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Unknown or Other
Filed Nov 29, 2020125,000 milesLA
DASH IS BRITTLE AND CRACKING. WHILE DRIVING SMALL PIECES OF DASH COME LOOSE AND COULD GET IN YOUR EYES
Air Bags
Filed Nov 23, 2020GA
I WAS
Electrical System
Filed Apr 14, 2020136,000 milesMO
WE JUST TOOK IN TO HAVE VEHICLE LOOKED AND AND SAID IT WAS FIRST THE ELECTRICAL AND NOW IS THE MEMBRANE OF THE VEHICLE, CAUSING THE REMOTE START AND ENGINE LIGHT TO NOT WORK. ALSO CAUSING THE VEHICLE TO CUT OUT DUE TO A PROBLEM IN THE FUEL SYSTEM. LOOKING UP THE VIN I SEE SOME OF THESE VEHICLE HAS THIS ISSUE BUT DOESN'T SHOW UNDER MY VIN. ALSO HAVE BEEN TOLD USING TONS OF OIL AND THIS HAS BEEN SEEN WITH THE GMC YUKONS. WE JUST HAD A VERY EXPENSIVE VISIT TO THE SHOP AND WANT TO KNOW WHY THIS PARTICULAR ISSUES ARE NOT COVERED UNDER THE RECALLS FOR MY VEHICLES VIN. YOUR RESPONSE WILL BE APPRECIATED.
Air Bags
Filed Jan 28, 2020CT
I WORK IN A DEALERSHIP AND PURCHASED MY VEHICLE USED IN APRIL 2016. AT THE TIME IT HAD SMALL CRACKS THAT EXTENDED FROM THE DASH AIRBAGS ABOUT 1" OR SO TOWARDS THE WINDSHIELD. THE CRACKS ARE NOW QUITE LARGE. IF THE AIRBAGS WERE TO DEPLOY, THE PLASTIC FROM THE DASH WOULD ALSO BECOME AIRBORNE. THIS HAS BECOME A SERIOUS SAFETY CONCERN TO MYSELF WHILE DRIVING AS WELL AS ANYONE WHO MAY SIT IN THE FRONT SEAT, INCLUDING MY GRANDCHILDREN. THESE CRACKS ARE NOW ABOUT 1/4" IN WIDTH AND ABOUT 3" LONG AND EXTEND FROM THE EDGE OF THE AIRBAG AND END AT THE DEFOGGER VENTS UNDER THE WINDSHIELD. I FEEL THAT THIS IS SOMETHING THAT GM SHOULD BE CONCERNED ABOUT AS WELL. IT WOULD BE TO GM'S ADVANTAGE TO TAKE CARE OF THIS NOW, RATHER THAN WAIT UNTIL THE UNTHINKABLE HAPPENS. I WILL FORWARD PICTURES IF YOU REQUEST. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air Bags
Filed Jan 17, 2020GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HARDY CHEVROLET BUICK GMC 1249 CHARLES HARDY PKWY, DALLAS, GA 30157 (470) 938-8624 AND DAY'S CHEVROLET OF JASPER 375 GA-515, JASPER, GA 30143 (706) 692-3441 BUT WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Wheels
Filed Oct 28, 201940,000 milesPA
TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND, WHEN THE WHEEL WAS REMOVED, IT DISINTEGRATED DUE TO CORROSION. THE TECHNICIAN ALSO NOTICED THAT THE AREA AROUND THE LUG NUT WAS ALSO CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Air Bags
Filed Apr 10, 2018TX
TAKATA RECALL. I HAVE CONTACTED GM, DEALERSHIPS AS GM TOLD ME AND NOW HERE. I DO NOT FEEL SAFE DRIVING MY VEHICLE WITH THIS CURRENT SITUATION AND NO FIX FOR THIS MAKE OF VEHICLES. I'M REQUESTING SOME BETTER ANSWER OTHER THAN "DON'T PUT A PASSENGER IN THAT SEAT" OR "DISENGAGE THE AIRBAG". I WOULD LIKE EITHER MY VEHICLE TO BE OUT OF MY HANDS FREE AND CLEAR OR SOME OTHER SOLUTION NOT PUTTING ME IN ANY MORE OF AN INCONVENIENCE. THIS IS A SEVERE ISSUE THAT COULD RESULT IN MANY PROBLEMS. THERE ARE NO PHOTOS OR MORE DETAILS AS A CONSUMER WE CAN NOT VIEW THE AIRBAG. I LIVE IN TEXAS WHERE CONDITIONS ARE HOT AND HUMID IN WHICH THE RECALL SPECIFICALLY STATES IS MORE OF A CAUSE FOR THE DETERIORATION. PLEASE CONTACT ME TO REMEDY THIS SITUATION, AND DOING NOTHING IS NOT ACCEPTABLE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. AT THIS TIME THERE HAS BEEN NO COLLISION OR ISSUES, BUT AT THE POINT THERE MAY BE IT WILL BE TOO LATE.
Engine
Filed Dec 22, 2017170,000 milesNC
BROKEN/CRACKED MOTOR MOUNT BRACKET. UNSURE IF IT HAPPENED DURING MOTION OR WAS FAULTY.
Air Bags
Filed Nov 1, 2017CA
TAKATA RECALL
Unknown or Other
Filed Jul 27, 201710,000 milesSD
DASH IS CRACKED BY AIR BAG AND ABOVE THE INSTRUMENT PANEL THIS A BIG PROBLEM FOR GMC YUKONS AND SHOULD BE RECALLED AND YOU CAN HEAR CRACKLING WHEN DRIVING IT CAME OUT OF NO WHERE AND IS OUT OF WEATHER7
Engine
Filed Oct 7, 2016120,000 milesMN
DRIVING DOWN THE ROAD AND HAD LOSS OF POWER AND TRACTION CONTROL WAS TURNING ON AND OFF. MOTOR STARTED WITH A LOUD TICKING SOUND. STOPPED VEHICLE TO CHECK UNDER HOOD CHECKED OIL LEVEL GOOD, OIL PRESSURE FINE, TEMP FINE,SHUT UNIT OFF AND RESTARTED. CALLED TRIPLE A FOR A TOW. AFTER FURTHER INVESTIGATION FOUND NUMBER 7 CYLINDER COLLAPSED ORDERED PARTS AND REPLACED. PULLED REST OF LIFTERS ON DRIVER SIDE AND CHECKED FOR WEAR AND REPLACED TO SERVICE. RAN VEHICLE FOR 10 MINUTES AND STARTED WITH A FAILED LIFTER ON CYLINDER #1. THIS MOTOR WAS REDONE BY GMC DO TO HEAVY OIL CONSUMPTION 25000 MILES AGO. YOU SERIOUSLY NEED TO LOOK INTO HOW MANY AFM LIFTER FAILURES THERE HAVE BEEN. THE GMC SHOP I GOT MY PARTS AT HAVE A CREW THATS ALL THEY DO IS REPLACE LIFTERS
Unknown or Other
Filed Aug 22, 201629,000 milesCA
THE DASH HAS CRACKED ON THE RIGHT, NEXT TO THE PASSENGER AIR BAG.
Air Bags
Filed May 5, 201646,000 milesAR
DASH IS CRACKED BESIDE PASSENGER AIRBAG. GM STATED THAT NOBODY HAS DIED YET, SO THEY WILL NOT ISSUE A RECALL. THE DASH IS BRITTLE AND CRACKING MORE EVERY DAY. WHEN THE AIRBAG DEPLOYS, I AM TERRIFIED THAT DASH SHRAPNEL WILL BE THROWN INTO MY CHILDREN'S FACES. THE CRACK OCCURRED OVERNIGHT, WHEN THE CAR WAS GARAGE KEPT.
Structure › Body
Filed Jan 20, 201570,000 milesTX
TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT THE DASHBOARD CRACKED ABOVE THE PASSENGER SIDE AIR BAG AND THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Structure
Filed Dec 3, 201442,000 milesCA
NOTICED HUGE CRACK IN DASH FOR NO APPARENT REASON. COMMON ISSUE ON 2007-2013 VEHICLES I'M FINDING OUT. CONCERNED WITH DANGER OF PLASTIC SHARDS CAUSING SERIOUS INJURY IF AIRBAGS ARE DEPLOYED. VEHICLE HAD NEVER BEEN IN ACCIDENT AND HAS LOW MILAGE AND KEPT UP WELL. GM HAS OFFERED LITTLE HELP. *JS
Air Bags
Filed Jun 26, 201461,000 milesAR
DASH CRACKED ON THE TOP RIGHT CORNER OF THE PASSENGER SIDE AIR BAG. POSSIBLE SAFETY ISSUE OF AIRBAG NOT BEING HELD IN PROPERLY NOW, OR SHARP CORNER OF CRACKED DASH CUTTING PASSENGER IN THE EVENT OF A POSSIBLE AIRBAG DEPLOYMENT. *TR
Structure › Body › Door2 injured
Filed Jun 20, 201390,100 milesLA
THE CHROME DOOR HANDLES IN THE SUV ARE PEALING AND THE MATERIAL WILL CUT YOUR HAND. BOTH MY WIFE AND I HAVE RECEIVED CUTS FROM THESE HANDLES. FROM READING ON LINE IT APPEARS THAT THIS A PROBLEM WITH A LOT OF THE GM SUVS'. I READ THAT YOU STARTED LOOKING INTO THIS BUT I CAN'T FIND WHERE THERE WAS ANY CONCLUSION. THE DEALER IS HAPPY TO REPLACE THESE IF I AM WILLING TO PAY FOR IT, BUT WILL NO GUARANTEE THAT THE NEW ONES WON'T HAVE THE SAME PROBLEM. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.