Owners filed 98 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 18 times.
When it fails
04900049,000 milesMedian miles at failure
51 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train
31
0
0
0
Unknown or Other
15
0
0
0
Electrical System
10
0
2
1
Engine
6
0
0
0
Vehicle Speed Control
4
0
0
0
Structure › Body
4
0
0
0
Steering
3
0
0
0
Back Over Prevention › Sensing System › Camera
3
0
0
0
Air Bags
3
3
0
5
Suspension
2
0
0
0
18 safety recalls
Part 573 reports
Back Over Prevention › Sensing System › Camera25V572000
Filed Sep 3, 20251,456,417 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk. A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Parking Brake › Conventional › Mechanical › Linkage and Cable21V631000
Filed Aug 11, 202130 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Risk. Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
Remedy. Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
Power Train › Driveline › Driveshaft19V767000
Filed Oct 25, 2019293,558 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Risk. If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
Remedy. Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.
Seats19V333000
Filed Apr 29, 2019544 vehiclesNew England Wheels
Defect. New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Seats19V329000
Filed Apr 26, 2019360 vehiclesFenton Mobility Products, Inc.
Defect. Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.
Defect. Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Equipment Adaptive/Mobility19V271000
Filed Apr 3, 20194 vehiclesMobility Specialists, Inc.
Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy. Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. Owners may contact Ricon customer service at 1-800-322-2884.
Seats19V247000
Filed Mar 28, 20194 vehiclesCabot Coach Builders Inc Dba Royale
Defect. Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.
Seats19V238000
Filed Mar 26, 201912 vehiclesVantage Mobility International, Llc
Defect. Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
Seats19V229000
Filed Mar 22, 2019776 vehiclesTransitworks
Defect. TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
Showing 10 of 18 campaigns, newest first.
What owners reported
Newest filings
Seat Belts
Filed Aug 6, 2026MO
I have a 2017 ford transit passenger van, and the seat belts slowly 1 by 1 are breaking at the release. I already replaced a couple but the other ones are doing the same thing. They will either not latch or they won't release and the individual will be trapped. I have not had it inspected by anyone but it also is apparent what the problem is. It started when I first purchased it a year ago and is still doing it now
Electrical SystemFire
Filed Aug 4, 2026107,000 milesTX
The contact owns a 2017 Ford Transit. The contact stated that the vehicle caught on fire while parked at the residence. The contact was asleep and was alerted to the fire by the local authorities after a neighbor witnessed the fire and called the emergency services. Upon reviewing the ring camera footage, the contact became aware that the fire had originated at the rear driver’s side of the vehicle. The fire was extinguished by the fire department, and the vehicle sustained damages to the rear driver’s side of the vehicle. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. A Police report was filed. The failure mileage was approximately 107,000.
Unknown or Other
Filed Jul 14, 2026TX
Backup camera is no longer working. It has a white screen but no image, which makes it difficult to back up the van safely since it’s a large van and sits high. I live in a neighborhood with children and it’s challenging to see behind me when backing out of the driveway without the backup camera. Therefore, this is a safety issue. Ford and/or NHTSA have recalled these same backup cameras on other Ford Transit vans, including others manufactured in 2017, but did not include my van.
Air BagsCrash1 injured
Filed May 5, 2026OH
The vehicle was hit in the front end while my girlfriend was driving it. Someone ran a red light and smacked into the front end of the van at approximately 50 miles per hour. The airbags did not deploy despite significant force. The car that ran the red light was small but the force was significant enough that she hit her head and sustained medically verified extreme whiplash.
Fuel System, Other › Fuel Filter
Filed Apr 17, 2026172,000 milesFL
The contact owns a 2017 Ford Transit. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The contact stated that DTC: P2002 was displayed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The contact related the failure to the Customer Satisfaction Program: 23M01 (Certain 2015-2019 Ford Transit 3.2L Diesel Replace Diesel Particulate Filter); however, the VIN was not included. The manufacturer was notified of the failure, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 172,000.
Engine
Filed Mar 30, 2026ID
A known Ford defect on the 2017 3.5 ecoboost engine is when the manifolds, improperly designed and installed, warp and snap off the manifold bolts holding the manifold to the engine. The result is a great deal of extremely hot exhaust fumes being emitted in the engine compartment rather than out the end of the exhaust pipe. There were NO messages, lamps or other indicators of the manifold failure until a wheezing, rattling sound was emitted.
Unknown or Other
Filed Mar 10, 2026CT
Front subframe rusted away with large holes. 37,000 miles 2017 ford transit that is well taken care of. Passenger van for a retirement community.
Power Train
Filed Feb 28, 2026TN
I have had many issues with this vehicle. The engine leaks oil onto the exhaust causing the engine to smoke, the engine uses antifreeze, the transmission will downshift at highway speeds to such a low gear that I need to put the van into neutral so that the engine doesn't blow up. It uses brakes quickly, (New brakes every 10,000 miles or so). Gas milage is less then 12MPG as well.
Power Train
Filed Feb 20, 2026150,000 milesMI
The contact owns a 2017 Ford Transit. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission sensor had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
Unknown or Other
Filed Jan 3, 2026MO
I am submitting this complaint to report a real‑world safety failure related to Ford Recall 19S38 involving a 2017 Ford Transit 350. The vehicle was purchased in 2021 from a Ford dealership, Joe Rizza Ford, with approximately 60,000 miles. At the time of purchase, Recall 19S38 was open on the vehicle and had not been completed. We were not informed of the open safety recall at the time of sale, and the recall repair was not performed prior to delivery. The vehicle was maintained responsibly using qualified, independent repair facilities. We were never advised by Ford or the selling dealership that the vehicle had an open safety recall. Two days prior to the incident, the vehicle was inspected by a professional repair shop due to a rattling noise. The shop test‑drove the vehicle, performed an inspection, and was unable to identify the source of the noise or any unsafe condition. On 12/20/2025, while the vehicle was being driven normally, the driveshaft/coupler failed suddenly and catastrophically. The failure occurred without warning and resulted in a violent separation of the driveshaft, causing severe damage to the transmission and surrounding components and an immediate loss of safe operation. At the time of the failure, the vehicle was occupied by multiple passengers, including seven minors. No injuries occurred, but the incident created a serious safety hazard. After the failure, we learned that the nature of the failure and the resulting damage are consistent with the ri
Vehicle Speed Control
Filed Nov 30, 2025TX
My VIN number is not included in the backup camera recall. It says the recall includes the 2017 Transit. My back up camera stopped working about a year ago. Also when the camera stopped working my cruise control stopped working also. I believe this is a larger electrical issue.
Structure › Body
Filed Nov 8, 2025MI
The sliding door does not stay closed. My 5 children are at risk when the door opens while driving. I took it recently to the dealer and they said they fixed the handle and that everything else was fine. That night it opened 3 times within 1 mile.
Power Train
Filed Oct 3, 2025178,000 milesMS
The contact owns a 2017 Ford Transit. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 17V408000 (Power Train). The contact stated that while his daughter-in-law was driving approximately 60-70 MPH down the interstate, there was an abnormally loud, unidentifiable sound coming from the vehicle. The contact stated that the brakes were inoperable. The vehicle rolled to the side of the road. The contact stated that the repairs should be covered under a warranty for three years or 36,000 miles. The contact stated that the vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the drive shaft coupling had detached. The heater hose and brake lines had additional damage. The brake line and brake fluid warning lights illuminated after the failure. The manufacturer was contacted, who confirmed that the repairs were not covered. No assistance was provided. The failure mileage was approximately 178,000.
Unknown or Other
Filed Sep 11, 2025NY
Vehicle has been Altered/modified. Vehicle has been altered to be a 7 passenger. The vehicle has been prepared for inspection but needs to be cleared by NHTSA to allow the changes that were made by the modifier to be accepted by NHTSA. Please help me with this, thank you
Power Train
Filed Aug 25, 2025NC
The Driveshaft Flexible Coupling failed while traveling on Interstate 95 South. It is available for inspection upon request. Multiple recall notices have been issued for this (NHTSA 17V-408) problem, and we have complied with them ALL except for one that we never received, supposedly mailed November of 2019. We have two of the recalled vehicles (2) 2017 Ford Transit Vans. Our safety and the safety of others was put at risk when this Coupling failed while traveling on Interstate 95 South. The Van was being driven by one of my employees and another employee was with him when this occurred, rendering the vehicle completely inoperable. The issue has been confirmed by the dealer and has only been inspected by the service department at the dealership. There was absolutely no warning of any kind, no warning lamps, messages or other symptoms of the problem prior to the failure. Ford has refused to cover the collateral (additional) damages that occurred to the vehicle when the coupling failed. They contend this is because we never complied with recall notice 19S38, dated November 2019. We never received this notice, and Ford has been unwilling to tell us exactly when this notice was mailed. Our contention is that it was not mailed to us, because we initially had this part replaced in July 2018 (due to the first recall 17S15). In reading every notice sent to the Dealers, there is a section, "OWNER NOTIFICATION MAILING SCHEDULE", which states, "The parts to repair this condition are cur
Unknown or Other
Filed Aug 14, 2025NJ
Will the recall be applied to 2017 Ford Transit 250 Vans with the same issue? We had this issue in October 2022, it was repaired at Freehold Ford, NJ. The vehicle was still under warranty then, but it is happening again now. Thank you. Manufacturer Recall Number24S05 NHTSA Recall Number24V102 Recall StatusRecall Incomplete, remedy not yet available Summary YOUR VEHICLE MAY HAVE AN INADEQUATE AMOUNT OF LUBRICANT IN THE REAR AXLE
Unknown or Other
Filed Jul 2, 2025GA
I am writing to formally report a critical safety failure involving Ford recall number 19S40 / NHTSA recall 19V767, which affects the driveshaft flexible coupling on my vehicle. While traveling with my wife and five children on a recent trip from Ludowici, GA to Fort Bragg, NC, our van suddenly experienced violent vibrations and loud moaning sounds, forcing us to stop in South Carolina where no nearby Ford service center was available. We were stranded and faced not only travel disruption, but real danger with children in the vehicle. Upon inspection, the flexible coupling failed catastrophically, causing driveshaft damage and rendering the vehicle unsafe to drive. This exact failure is the subject of the ongoing recall, and it is unacceptable that such a well-documented and acknowledged issue is continuing to place families at risk. I am requesting the following: 1. Immediate authorization and support for full repair of the driveshaft and related components damaged by this failure. 2. Assurance that all components are replaced, not temporarily inspected or patched, to prevent recurrence. 3. Reimbursement for all expenses incurred related to towing, diagnosis, or temporary transportation. 4. A formal explanation of how this critical recall is being enforced and monitored. As a soldier and a father, I cannot afford to risk my family’s safety due to an unresolved and clearly documented manufacturer defect. I respectfully urge Ford to treat this matter with the urgency and serio
Steering
Filed Jun 30, 202598,000 milesOH
The contact owns a 2017 Ford Transit. The contact stated that the vehicle vibrated abnormally while driving at various speeds. The vehicle was taken for an alignment; however, after driving for five miles, the failure reoccurred. The contact stated that the vibration had become progressively worse. The vehicle was taken to another independent mechanic, who diagnosed the vehicle and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Back Over Prevention › Sensing System › Camera
Filed Jun 26, 2025PA
The license plate lights were not working and they needed replaced. The sockets were bad. My mechanic purchased a replacement two light cable, which also plugs into the back-up camera in this Ford Transit., from the local Ford dealership. After replacing the cable with light sockets and pluging in the back-up camera, the camera went to a blue screen and no longer works. The ford garage stated that this was the right upgraded part. Being a buisness owner and using my vehicle for deliveries, I find this very dangerous not being able to see people, kids especially, as well as animals when backing up the van. There are hundred of thousands of these Transit vans being used by Amazon and various other companies and when I researched this problem, I find hundreds of complaints for this very same issue. After contacting the Ford company, they told me that there was no recall on this issue and would do nothing for me.
Power Train
Filed May 1, 2025CA
This unit has a Failed Torque Converter. I looked online and found that there are hundreds of people (including shipping companies like Amazon) complaining about this issue, but there is no recall for the vehicle. However, they have several recalls for the TC on other models for that year. All complaints state that the TC goes out as low as 60,000 miles, and requires a full transmission rebuild at $3,700-$6200 per vehicle. This only rectifies the issue until the next 60,000 miles and then you have to do it all again?? This is basically a VERY EXPENSIVE lemon.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 3, 2025. Source: NHTSA Office of Defects Investigation.